CoastLINES

http://twitter.com/fcaaonline http://facebook.com/FirstCoastApartmentAssociation

THE OFFICIAL NEWSLETTER OF THE FIRST COAST APARTMENT ASSOCIATION

www.fcaaonline.com • July/August 2019

PAGES 8-9

SEPT. 20, 2019 ST. JOHNS GOLF & COUNTRY CLUB

Details on Page 28

Pages 24-25

PLUS…

ONLINE PAPERLESS EVICTION PROCESS – Input and Go!

1.800.253.8428

FAX 1.800.367.9038 info@evict.com

EVICT.COM

Serving the Property Management Professional Since 1989 “The hiring of a lawyer is an important decision that should not be based solely on advertising. Before you decide, ask us to send you free written information about our qualifications and experience.” Available by Appointment: 37 N. Orange Avenue, Ste. 500, Orlando, FL 32801 • 17264 San Carlos Blvd., Ste. 308, Fort Myers Beach, FL 33931 – Principal Office

351 NEEDS NEW CARPET. 517 NEEDS A REPAINT. AND 644 NEEDS, WELL, EVERYTHING. ALL YOU NEED IS THIS. We know managing a multifamily community isn’t easy. That’s why we’ve become a trusted partner to so many property managers who demand quality and value. Only Sherwin-Williams offers innovative coatings, flooring, color services, painting equipment and supplies backed by over 3,900 North American stores and 2,200 representatives. So we can help solve your challenges just as quickly as they arise. Call 800-524-5979 to have a representative contact you or visit sherwin-williams.com ©2014 The Sherwin-Williams Company

APARTMENTS

The Sheriff’s Watch – Apartments program is a voluntary partnership between the Jacksonville Sheriff’s Office, property managers, owners, staff and residents. If you are a property manager or owner interested in learning more about this program please call the substation in your area to talk to a Coordinator. Zone 1 (Downtown / Springfield / Eastside): (904) 924-5361 Zone 2 (Arlington / Mayport): (904) 726-5100 Zone 3 (Southside / Mandarin / San Marco): (904) 538-9902 Zone 4 (Riverside / Avondale / Ortega / Westside): (904) 573-3165 Zone 5 (Northwest / New Town / Baldwin): (904) 470-8900 Zone 6 (Northside / San Mateo / Oceanway): (904) 696-4335 Jacksonville Sheriff’s Office 501 E. Bay Street, Jacksonville, FL 32202

CoastLINES

OFFICERS APRIL HUDSON, President Highmark Residential KEN FURTAW, President Elect WRH Realty Services, Inc. JODY MAYOR, Secretary/Treasurer Fort Family Investments SHANNON GREGORY, Past President WRH Realty Services, Inc. MELISSA WENGER, Assoc. Vice President Apartments.com

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COMMUNITY DIRECTORS JULIA FURBER ResProp Management BETH LAKIN Vera Luxury Living MICHELLE MURPHY MAA SHARON STEFFEN Apartment Management Consultants BRENDA SHERRILL 5 Thousand Town KATIE WRENN WRH Realty Services, Inc.

ASSOCIATE DIRECTORS

A Letter From the Executive Vice President Summer Sizzler Pictures 2019 Affordable Community of the Year 2019 Luxury Community of the Year 2019 Conventional Community of the Year PMC Checklist - Deadline September 30th Industry Resource Guide Legal or Not? 2019 Premier Sponsors July Dinner Meeting Pictures 2019 Property Management Company of the Year Let’s Taco About Apartment Day Pictures FCAA Annual Golf Tournament Announcement New! Power of Partnership Summer Specials! Welcome Our Newest Members Meet the Chair

HOLLY FOX All Pro Roofing & Consulting LLC JASON FROTTEN HD Supply DANNY FUSINATTO House of Floors DUSTIN HAWLEY Knock KEN HILBERT Sherwin-Williams TERRI JEFFRIES Cutting Edge Carpet BEN ZEIGLER Sweetwater Restoration

AllWeather Contractors

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Arbor Contract Carpet

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MAINTENANCE LIAISON KRIS MILLERSCHONE Lakeside

NEXTGEN LIAISON CAMY BERMUDEZ Alaqua Rental Community

DIRECTORS EMERITUS DARLA ERDELYI Giglio Signs DALE PRITCHARD A Greener Image JOHN GRAY Restore24 JILL WRIGHT Villages of Baymeadows STEVE THOMAS Maintenance Supply Headquarters ERIN TRIAY JEFF JACKSON Sherwin-Williams BRIAN DAVIES WRH Realty Services, Inc. KELLIE JACKSON Highmark Residential

FCAA STAFF LINDSEY McCLAIN Executive Vice President TAYLOR TUCKER Director of Special Events CORY LUSTER Director of Education and Membership

Avalon Heating & Air

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Bluewater Environmental of Florida, Inc.

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Cutting Edge Carpet

36

FAA Click& Lease

33

First Place Fitness

31

FAA Annual Conference & Tradeshow

11

HD Supply

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House of Floors

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Law Offices of Heist, Weisse & Wolk, P.A. Lloyd’s Construction & Consulting, LLC

, LET S

Calendar of Events!

Advertisers:

Industry Resource Guide

CON­TENT

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Maintenance Supply Headquarters

31

Mitchell S. Ritchie Attorney at Law

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Poolsure

35

Rotech Pest Services

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Sheriff’s Watch - Apartments

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Sherwin Williams

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BOWL-A-PALOOZA 2019 8/22 COMMUNICATIONS COMMITTEE MEETING 8/23 LUNCH & LEARN: ALL ABOUT MOLD 8/27 HOSPITALITY COMMITTEE MEETING 9/3 MEMBERSHIP COMMITTEE MEETING 9/9 CPO (CERTIFIED POOL/SPA OPERATOR) 9/11 ALL DAY MAINTENANCE 9/17 LUNCH & LEARN: MASTERING ONLINE REVIEWS 9/24 GOLDEN PLUNGER NOMINATIONS 9/30 MAINTENANCE COMMITTEE MEETING 10/8 NEXT GEN COMMITTEE MEETING 10/15 CAM (CERTIFIED APARTMENT MANAGER) - FALL 10/16 EPA CERTIFICATION 10/17 LANDLORD TENANT LAW PRESENTED BY: HARRY HEIST 10/18 COMMUNICATIONS COMMITTEE MEETING 10/18 LUNCH & LEARN: ADVOCACY 101 10/29

CoastLINES is published by the First Coast Apartment As­so­ci­a­tion (FCAA) in the in­ter­est of all seg­ments of the apart­ment industry. Copies of the news­let­ter are in­clud­ed free with each mem­ber­ship. Dues, con­tri­bu­tions or gifts to the First Coast Apart­ment As­so­ci­a­tion (FCAA) are not deductible as charitable con­tri­bu­tions. For Federal Tax pur­pos­es how­ev­er, such dues, con­tri­bu­tions or gifts may be deductible under other sec­tions of the In­ter­nal Rev­e­nue Code. Please consult your tax ad­vi­sor. Opin­ions ex­pressed are those of the au­thors and do not reflect the opin­ions of the pub­lish­ers.

CoastLINES: The Official Publication of

The First Coast Apartment Association 9456 Philips Highway, Suite 4 Jacksonville, Florida 32256 Phone: (904) 292-1345 • Fax: (904) 292-1291 E-Mail: info@fcaaonline.com Website: www.fcaaonline.com Executive Vice President & Editor: Lindsey McClain J U LY / A U G U S T 2 0 1 9

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A LETTER FROM THE EXECUTIVE VICE PRESIDENT Dear FCAA Community Member, The Mission of the First Coast Apartment Association is to promote, inform, and serve the apartment industry through education, legislation, and professional networking. It has come to our attention that there was a maintenance professional in the Jacksonville area who was performing work outside of their legal scope of work. There was a PMC (Property Maintenance Craftsman) license holder recently caught by the Department of Business and Professional Regulation (DBPR) doing unlicensed contract work at their property. The charges against the individual will be assessed by the local Construction Trades Qualifying Board as well as DBPR. They can potentially face huge fines as well as even criminal charges. We wanted to take this opportunity to send out a reminder to all of our member properties of the licenses and the included scopes of work for your on-site maintenance teams. You will receive this information in the mail. Please keep a look out for our correspondence. We have created the document for informational purposes only. It should not be considered legal advice. The PMC license is specific to properties in Duval County only and is administered by the City of Jacksonville. 2019 is a PMC License renewal year. If you have a PMC license holder on your property their license will expire on September 30th unless they renew it with the City of Jacksonville (COJ). PMC license renewal requires the license holder to: 1. Complete seven (7) Continuing Education Course (CEC’s) hours between October 1st, 2017 and September 30th, 2019. 2. Pay the $50 renewal fee to the City of Jacksonville. If the license holder has completed their CEC’s with FCAA, we will forward their transcript to COJ for them. They will only need to complete the renewal. If the license holder has completed their CEC’s with one of the two other approved CEC vendors, the license holder is responsible for providing their transcript to the COJ prior to September 30th. The City will assess a $50 late fee to all PMC License holders who do not complete their renewal by the September 30th deadline. If you have a license holder on your property that still needs to earn their seven CEC’s prior to September 30th, they are welcome to attend either of our two remaining “All Day Maintenance Classes” to earn their CEC’s with FCAA. Class dates and information can be found at www.FCAAOnline.com FCAA wants to be a resource to all of our members; if you have any questions about the PMC License, CAMT, or EPA scope of work you are welcome to call us at: 904-292-1345 or you can find copies of the ordinances and additional information on our website at www.FCAAOnline.com under the Advocacy tab –> Local Laws and Ordinances. Sincerely,

Lindsey McClain Executive Vice President First Coast Apartment Association

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AFFORDABLE COMMUNITY of the year winner

Lofts at LaVilla began its pre-leasing process in April of 2017 and achieved a 100 percent pre-leased status in five months. The lease-up process for an affordable housing community is not an easy task. Every applicant must not only income quality at two and a half times the rent, but they must also fall under our income restrictions. The process involves verifying every applicant’s gross annual income as well as assets and student status. We opened our doors for business on December 15, 2017, and achieved 100% occupancy within a 45-day timeframe.

The team takes pride in making the Lofts at LaVilla a wonderful place for our residents to thrive. We host literacy lessons and job fairs along with dinners and Sheriff’s Watch meetings. In partnership with Sheriffs Watch, we hosted our first annual Chili Cook-Off. The grand prize winner of this event with received a 55-inch flat screen.

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LUXURY COMMUNITY

of the year winner

An unmatched combination of style and comfort distinguishes Sola from other apartment communities. SOLA South Lux Apartments offers beautifully appointed luxury apartments for a place you can truly call home. The amazing staff is dedicated to maintaining an awardwinning property and providing excellent events and customer service. As the winner of Folio magazines 2018 Best Apartment Community the sola team continues to raise the bar.

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Online reviews and ratings constantly show why residents love living in this beautiful luxury apartment community. A wealth of premium resort-style amenities allows the team to deliver one of a kind events. Solas best asset is its team of outgoing and caring people. Team members are often recognized for listening to concerns and finding solutions that work.

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CONVENTIONAL COMMUNITY of the year winner Lighthouse at Fleming Island Each Team member at the Lighthouse at Fleming Island recognizes the importance of customer service, expense control, product excellence, and camaraderie. The team exceeded its net operating income budget and consistently turned units on an average of 4.04 days. The Lighthouse was also recognized as the 2018 MAA property of the year. Every team member is willing to do any and all things in order to achieve a high level of customer service. The team demonstrates effective and enthusiastic participation in all assigned tasks. Their pride is constantly rewarded with “5” star ratings for outstanding customer service.

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PMC CHECKLIST PROPERTY MAINTENANCE CRAFTSMAN LICENSE

ALL PMC LICENSES EXPIRE ON SEPTEMBER 30TH, 2019 AND MUST BE RENEWED BEFORE THAT DATE.

ARE YOU A PMC LICENSE HOLDER? WHAT DO YOU NEED TO RENEW YOUR PMC LICENSE?

1 2 3

to Complete an all-day maintenance class edits receive your 7 Continuing Education Cr Return renewal paperwork to the City of Jacksonville Pay $50 renewal fee to the City of Jacksonville

DSE E A D L IN E : PT EM BE R 30 , 20 19

NEW THIS YEAR! There is now a $50 Late Fee for all license holders who do not complete their license renewal prior to 9/30/19. So save yourself some money and make sure that you complete your renewal prior to September 30th!

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J U LY / A U G U S T 2 0 1 9

YOU MANAGE THE PROPERTY. WE’LL MANAGE THE HVAC. We’ve been serving Jacksonville’s multi-family and new construction markets since 2005. Let Avalon take the effort out of buying, installing and maintaning HVAC systems for your properties. WHY CHOOSE AVALON? Extremely competitive pricing. We offer a wholesale experience in a retail market. No-pressure sales process. We don’t work on commission, so there’s no purchase pressure. Highest-quality installation. We employ only the best. No subcontractors. Ever. Streamlined service. Most installations take less than a day or faster, we prioritize property managers and can contact tenants directly. Satisfaction guaranteed. Our labor is warrantied up to 10 years, and we stand firmly behind our work.

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connect with us!

Plumbing Services Water Heaters Repiping Repairs Backflow Lift Stations Fixture Replacement Tile Stoppages Jetting Video

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facebook.com/FirstCoastApartment Association

The Official Resource Guide of the First Coast Apartment Association

1

twitter.com/fcaaonline

www.fcaaonline.com J U LY / A U G U S T 2 0 1 9

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INDUSTRY ACCESS CONTROL GATES Access Control Systems ...........................(904) 570-1695 ADVERTISING AGENCY mbpr .......................................................(904) 424-6641 JOE Design, Inc.........................................(904) 501-9526 ADVERTISING Apartments.com.....................................(904) 778-5118 ForRent.com.............................................(904) 296-7171 JOE Design, Inc.........................................(904) 501-9526 RentJax.com...................................................(904) 701-0302 RentPath..................................................... (904) 262-0863 Zillow Rental Network................................ (541) 350-3620 AD TRACKING Apartment List......................................(985) 640-7703 ForRent.com.............................................(904) 296-7171 AIR CONDITIONING CONTRACTORS AllWeather Contractors.......................(904) 781-7060 Avalon Heating and Air............................(904) 245-1818 InVent, Inc................................................(904) 228-2263 AIR CONDITIONING EQUIPMENT AllWeather Contractors.......................(904) 781-7060 Avalon Heating and Air............................(904) 245-1818 ARD Distributors, Inc................................(800) 654-7721 Chadwell Supply, Inc................................... (888) 341-2423 HD Supply....................................................... (800) 431-3000 InVent, Inc................................................(904) 228-2263 Lloyd’s Heating and Air............................(904) 683-4468 Maintenance Supply Headquarters..........(866) 630-6747 Marcone Supply.......................................(314) 241-1946 Rapco Supply...........................................(407) 933-4102 Wilmar Supply.........................................(800) 345-3000 AIR FRESHENER Biooneduvalcounty..................................(904) 778-5125 Fresh Aire.................................................(904) 204-9004 ALARM SYSTEMS Agent Fire LLC..........................................(904) 687-3876 Village Key and Alarm..............................(904) 671-4944 ANSWERING SERVICE/ON HOLD MESSAGING Audio Images...........................................(904) 247-8600 Call Complete...........................................(404) 429-0398 APARTMENT LOCATORS Apartments.com.....................................(904) 778-5118 ApartmentData.com................................(713) 320-6650 ForRent.com.............................................(904) 296-7171 RentJax.com...................................................(904) 701-0302 RentPath..................................................... (904) 262-0863 APPLIANCES ARD Distributors, Inc................................(800) 654-7721 Chadwell Supply, Inc................................(888) 341-2423 HD Supply....................................................... (800) 431-3000 Maintenance Supply Headquarters..........(866) 630-6747 Wilmar Supply.........................................(800) 345-3000 APPLIANCE PARTS Chadwell Supply, Inc................................(888) 341-2423 Ferguson Facilities Supply........................(904) 316-8568 Fox Appliance Parts..................................(404) 363-3313 HD Supply....................................................... (800) 431-3000 Maintenance Supply Headquarters..........(866) 630-6747 Marcone Supply.......................................(314) 241-1946 Rapco Supply...........................................(407) 933-4102 AQUATIC MAINTENANCE BlueWater Environmental of FL...............(904) 880-1817 BANKING SERVICES Colliers International Northeast Florida ..(904) 861-1101

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RESOURCE

GUIDE

BATH & KITCHEN REFINISHING/REPAIRS Carter & Associates of NE FL.....................(904) 730-7440 Creative Multi Care, Inc. .........................(904) 384-1047 Jax Bargin Cabinets.................................. (904) 274-6559 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Restore24.................................................(904) 737-8673 Steve’s Painting & Maintenance................. (904) 332-6805 BIOHAZARD WASTE CLEANUP Baxter Restoration.................................(904) 662-0675 Bio-One....................................................(904) 910-8588 PuroClean.................................................(904) 716-6716 BROKERAGE Colliers International Northeast Florida...(904) 861-1101 SVN Alliance.............................................(904) 834-9809 CABINETS AllWeather Contractors.......................(904) 781-7060 Chadwell Supply, Inc................................(888) 341-2423 HD Supply....................................................... (800) 431-3000 Jax Bargin Cabinets.................................. (904) 274-6559 Maintenance Supply Headquarters..........(866) 630-6747 Oxley Cabinet Warehouse Inc...................(904) 981-3011 Steve’s Painting & Maintenance................. (904) 332-6805 CARPET CLEANING, DYEING, RESTORATION Aqua Restorations....................................(904) 683-6982 Baxter Restoration...................................(904) 662-0675 Creative Multi Care, Inc. .........................(904) 384-1047 MM Turnkey Services ...............................(904) 998-3608 Precision Cleaning Services ....................(904) 440-5718 Restore24.................................................(904) 737-8673 Steve’s Painting & Maintenance................. (904) 332-6805 CEILING FANS Chadwell Supply, Inc................................(888) 341-2423 HD Supply....................................................... (800) 431-3000 Maintenance Supply Headquarters..........(866) 630-6747 Wilmar Supply.........................................(800) 345-3000 CERAMIC TILES AllWeather Contractors.......................(904) 781-7060 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Rolland Reash Plumbing..........................(904) 260-7059 Steve’s Painting & Maintenance................. (904) 332-6805 CLEANING SERVICE AllWeather Contractors.......................(904) 781-7060 Biooneduvalcounty..................................(904) 778-5125 Career Strategies........................................ (904) 757-3456 Jax Busy Bee............................................(904) 510-3694 Jean’s Clean Team ....................................(904) 463-5704 Precision Cleaning Services ....................(904) 440-5718 Restore24.................................................(904) 737-8673 Steri-Clean...............................................(888) 577-7206 COLLECTIONS NCC Business Services..............................(904) 733-3033 Professional Debt Mediation....................(904) 398-0286 COMMUNICATIONS TextBox ...................................................(850) 205-1111 CONCIERGE SERVICE Career Strategies........................................ (904) 757-3456 Slingshot Life...........................................(251) 406-9257 CONCRETE REPAIRS AllWeather Contractors.......................(904) 781-7060 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Rescue Construction Solutions, Inc...........(919) 615-1759 SweetWater Restoration.....................(904) 880-1919

COUNTERTOPS AllWeather Contractors.......................(904) 781-7060 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Oxley Cabinet Warehouse Inc...................(904) 981-3011 Steve’s Painting & Maintenance................. (904) 332-6805 CREDIT CARD PROCESSING Three Rivers Consulting Inc. ....................(855) 677-4048 DESIGN/GRAPHICS Dimension Design....................................(904) 568-4201 JOE Design, Inc.........................................(904) 501-9526 DEODORIZING SERVICES Biooneduvalcounty..................................(904) 778-5125 Fresh Aire.................................................(904) 204-9004 Steri-Clean...............................................(888) 577-7206 DISC JOCKEY DJ Mario Entertainment...........................(904) 655-2518 DOG PARKS ET&T Distributors.....................................(888) 642-2226 Rescue Construction Solutions, Inc...........(919) 615-1759 DRY WALL REPAIR 5 Points Construction...............................(904) 755-7575 All Installation of Jax, Inc.........................(904) 514-8750 AllWeather Contractors.......................(904) 781-7060 Carter & Associates of NE FL.....................(904) 730-7440 Creative Multi Care, Inc. .....................(904) 384-1047 Lloyd’s Construction & Consulting, LLC ..................... (904) 683-4468 Restore24.................................................(904) 737-8673 Rolland Reash Plumbing.....................(904) 260-7059 Steve’s Painting & Maintenance...............(904) 332-6805 SweetWater Restoration.....................(904) 880-1919 DRYER VENT CLEANING Restore24.................................................(904) 737-8673 Window Gang..........................................(904) 262-7300 ELECTRICAL CONTRACTORS AllWeather Contractors.......................(904) 781-7060 Lloyd’s Construction & Consulting, LLC ..................... (904) 683-4468 EMERGENCY RESPONSE Baxter Restoration...............................(904) 662-0675 Call Complete...........................................(404) 429-0398 PuroClean.................................................(904) 716-6716 Restore24 ................................................(904) 737-8673 Steri-Clean...............................................(888) 577-7206 EVICTION SERVICES Click Notices.............................................(443) 878-1500 Dale G. Westling, Sr., P.A...........................(904) 356-2341 Junk Shot App..........................................(813) 447-3608 Law Offices of Heist, Weisse & Wolk.........(800) 253-8428 Mitchell Ritchie........................................(904) 387-6100 EXPENSE MANAGEMENT Cass Information Systems........................(314) 506-5756 FENCING/STAIR/RAIL INSTALLATION & REPAIR AllWeather Contractors.......................(904) 781-7060 Lloyd’s Construction & Consulting, LLC ..................... (904) 683-4468 Rescue Construction Solutions, Inc...........(919) 615-1759 FIBER CEMENT SIDING Lloyd’s Construction & Consulting, LLC ..................... (904) 683-4468 FINANCING Brooks Empire..........................................(904) 469-9401 Trillium Capital Resources........................(903) 329-7266

SUPPLIERS IN RED INDICATE OUR 2019 PREMIER SPONSORS

INDUSTRY FIRE & SAFETY EQUIPMENT Agent Fire LLC..........................................(904) 687-3876 Apartment Fire Extinguisher Service........(904) 398-2030 Cintas Fire Protection...............................(904) 562-7000 Cox Fire Protection...................................(904) 781-8227 Pye-Barker Fire & Safety, Inc. ..................(904) 553-4222 Wayne Automatic Fire Sprinklers.............(904) 268-3030 FIRE RESTORATION AllWeather Contractors.......................(904) 781-7060 Belfor USA, Jacksonville...........................(904) 240-0082 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Restore24 ................................................(904) 737-8673 Steve’s Painting & Maintenance...............(904) 332-6805 SweetWater Restoration.....................(904) 880-1919 FITNESS & EXERCISE EQUIPMENT Advantage Sport & Fitness, Inc................(904) 437-6343 First Place Fitness Equipment...................(904) 998-0738 Fitness Pro ...............................................(850) 523-8882 SOFITCO....................................................(850) 259-5946 FLOORING Arbor Contract Carpet............................(904) 781-2003 Cutting Edge Carpet.................................(904) 475-9300 Expressions Carpet and Flooring.........(904) 739-2885 House of Floors.....................................(904) 262-6989 Jax Bargin Cabinets..................................(904) 274-6559 Lifestyle Flooring...................................(877) 383-1062 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Mohawk Industries..................................(321) 287-3572 Redi Carpet..............................................(904) 781-4300 Sherwin Williams.................................(904) 448-8109 Southeast Floors .....................................(407) 888-8008 FOUNTAINS BlueWater Environmental of FL...............(904) 880-1817 FURNITURE Cort Furniture Rental.............................(904) 396-9000 Vector Travel.............................................(904) 426-9306 GENERAL CONTRACTORS AAPCO Florida..........................................(800) 728-2690 Advanced Construction Inc.......................(954) 655-9616 AllWeather Contractors.......................(904) 781-7060 Baxter Restoration................................(904) 662-0675 FSI Construction.......................................(904) 703-3762 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 PuroClean.................................................(904) 716-6716 Rescue Construction Solutions, Inc...........(919) 615-1759 Restore24.................................................(904) 737-8673 Steri-Clean...............................................(888) 577-7206 SweetWater Restoration.....................(904) 880-1919 GOLF CARTS National Carts.........................................(800) 803-8420 GUTTER INSTALLATION AND SERVICES AAPCO Florida..........................................(800) 728-2690 AllWeather Contractors.......................(904) 781-7060 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Rescue Construction Solutions, Inc...........(919) 615-1759 Window Gang..........................................(904) 262-7300 HOARDING SERVICES Bio-One....................................................(904) 910-8588 Junk Shot App..........................................(813 )447-3608 Steri-Clean...............................................(888) 577-7206 HOUSEWARES Cort Furniture Rental..............................(904) 396-9000

RESOURCE

INSURANCE Brown & Brown Insurance.......................(904) 565-8304 Fitzpatrick Insurance Solutions LLC..........(512) 289-8662 Hunt Insurance Group, LLC.......................(850) 241-7030 Liberty National.......................................(850) 661-0494 Roderick Crabbe Insurance, Inc................(904) 215-2121 INTERNET SERVICES Apartments.com..............................................(904) 778-5118 AT&T .......................................................(904) 679-2395 ForRent.com.............................................(904) 296-7171 RentPath..................................................... (904) 262-0863 INVESTMENTS Transamerica Apartment Services............ (619) 491-9200 IRRIGATION Trimac Outdoor........................................(904) 589-8768 IT SERVICES / TECH SUPPORT NetTech Consultants.................................(904)992-6970 JANITORIAL SUPPLIES Chadwell Supply, Inc................................(888) 341-2423 Ferguson Facilities Supply........................(904) 316-8568 Fresh Aire.................................................(904) 204-9004 HD Supply....................................................... (800) 431-3000 Maintenance Supply Headquarters..........(866) 630-6747 Wilmar Supply.........................................(800) 345-3000 JOB LISTINGS Career Strategies......................................(904) 757-3456 LAKE MAINTENANCE BlueWater Environmental of FL...............(904) 880-1817 LANDSCAPE MAINTENANCE Ameriscapes Landscape Management.....(443) 878-1500 Bright View..............................................(904) 292-0716 Core Outdoor, Inc .....................................(904) 215-6866 Davey Commercial Grounds Maintenance....(904) 768-8733 Landscape Professionals..........................(904) 880-6165 Landscapes USA.......................................(386) 209-8974 Mulch Masters, LLC ..................................(904) 727-1100 TLC Total Lawn Care..................................(904) 699-0046 Trimac Outdoor........................................(904) 589-8768 Yellowstone Landscape............................(904) 268.2626 LAUNDRY SERVICE & EQUIPMENT CSC Service Works....................................(321) 696-1241 Southeastern Laundry .............................(904) 524-0088 Washco Laundry Equipment....................(904) 724-2622 LEAD REMOVAL Assist2build Inc........................................(904) 826-9265 LEAK DETECTION American Leak Detection.........................(904) 519-5700 Atlantic Pipe Services...............................(407) 792-1360 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 LEGAL SERVICES Click Notices.............................................(443) 878-1500 Dale G. Westling, Sr., P.A...........................(904) 356-2341 David S. Cronin, P.A. ................................(904) 239-6047 Fraser & Moloney.....................................(904) 622-8897 Law Offices of Heist, Weisse & Wolk.........(800) 253-8428

Lippes, Mathias, Wexler, Friedman LLP....(904) 374-9430 Mitchell S. Ritchie, PA..............................(904) 387-6100 LIFT STATION AllWeather Contractors.......................(904) 781-7060

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GUIDE

LIGHTING & LIGHTING SUPPLIES Chadwell Supply, Inc................................(888) 341-2423 HD Supply....................................................... (800) 431-3000 Maintenance Supply Headquarters..........(866) 630-6747 Wilmar Supply.........................................(800) 345-3000 LOCKSMITHS The Flying Locksmiths .............................(904) 512-0699 Village Key and Alarm..............................(904) 671-4944 LODGING/MEETING FACILITY Four Points by Sheraton...........................(904) 562-4920 Sherton of Jacksonville............................(904) 564-4772 MAINTENANCE SUPPLIES Chadwell Supply, Inc................................(888) 341-2423 Ferguson Facilities Supply........................(904) 316-8568 HD Supply....................................................... (800) 431-3000 Maintenance Supply Headquarters..........(866) 630-6747 Marcone Supply.......................................(341) 241-1946 Rapco Supply...........................................(407) 933-4102 Wilmar Supply.........................................(800) 345-3000 MARKETING ApartmentData.com................................(713) 320-6650 ForRent.com.............................................(904) 296-7171 Gotcha Marketing....................................(888) 499-2212 JOE Design, Inc.........................................(904) 501-9526 mbpr .......................................................(904) 424-6641 RentPath..................................................(904) 262-0863 Vector Travel.............................................(904) 426-9306 MARKETING & TEXT SERVICES TextBox ...................................................(850) 205-1111 MOLD REMEDIATION Baxter Restoration.................................(904) 662-0675 Belfor USA, Jacksonville...........................(904) 240-0082 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 PuroClean.................................................(904) 716-6716 Restore24 ................................................(904) 737-8673 SweetWater Restoration.....................(904) 880-1919 MOSQUITO CONTROL BlueWater Environmental of FL...............(904) 880-1817 MULTI-FAMILY LOCKERS Luxer One-DSS.........................................(904) 504.3803 ODOR ELIMINATION Biooneduvalcounty..................................(904) 778-5125 Restore24.................................................(904) 737-8673 PAINT SUPPLIES Ace Painting ............................................(904) 714-3717 PPG Paints..............................................(904) 737-6474 Sherwin Williams.................................(904) 448-8109 PAINTING CONTRACTORS AAPCO Florida..........................................(800) 728-2690 Ace Painting ............................................(904) 714-3717 All Installation of Jax, Inc.........................(904) 514-8750 AllWeather Contractors.......................(904) 781-7060 Assist2build Inc........................................(904) 826-9265 Capitol City Painting.................................(850) 210-7230 Carter & Associates of NE FL.....................(904) 730-7440 Creative Multi Care, Inc. .........................(904) 384-1047 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 MM Turnkey Services ...............................(904) 998-3608 Performance Painting Contractors Inc......(904) 641-4821 Precision Cleaning Services ....................(904) 440-5718 Rescue Construction Solutions, Inc...........(919) 615-1759 Steve’s Painting & Maintenance...............(904) 332-6805 SweetWater Restoration.....................(904) 880-1919

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INDUSTRY PARKING LOT MAINTENANCE Duval Asphalt...........................................(904) 296-2020 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Rescue Construction Solutions, Inc...........(919) 615-1759 PET WASTE STATIONS ET&T Distributors.....................................(888) 642-2226 Junk Shot App..........................................(813 )447-3608 PEST CONTROL/TERMITES A Greener Image.....................................(904) 739-8090 A.R.T Pest Control.....................................(888) 926-6488 DM Koehn Landscaping...........................(904) 716-0683 Massey Services Inc..................................(800) 881-8861 Rotech Pest Services................................(904) 485-0903 Terminix...................................................(904) 945-4788 Zenpura Pest Solutions............................(904) 257-0090 PHOTOGRAPHY Art & Alex Photography...........................(904) 273-4442 PLAYGROUNDS ET&T Distributors.....................................(888) 642-2226 PLUMBERS AllWeather Contractors.......................(904) 781-7060 Atlantic Pipe Services...............................(407) 792-1360 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Rolland Reash Plumbing........................(904) 260-7059 Roto-Rooter...........................................(904) 354-7321 POOL & PATIO FURNITURE Admiral Outdoor Furniture.......................(800) 999-2589 ET&T Distributors.....................................(888) 642-2226 Horizon Casual, Inc...................................(866) 657-8731 Taylor & Associates Pool and Patio Furniture, Inc. ...............................................................(855) 734-3580 POOL SERVICE, REPAIRS & RENOVATIONS ASP of Jax America’s Swimming Pool Co. .(904) 710-4204 Henderson Pool Services, Inc. ..................(904) 241-7665 Pool Care Pros..........................................(904) 334-0124 Poolsure...................................................(800) 858-7665 Rolland Reash Plumbing........................(904) 260-7059 BAP Pools.................................................(904) 614-1879 POOL SUPPLIES Chadwell Supply, Inc................................(888) 341-2423 Henderson Pool Services, Inc. ..................(904) 241-7665 HD Supply....................................................... (800) 431-3000 Maintenance Supply Headquarters..........(866) 630-6747 Pool Care Pros..........................................(904) 334-0124 Poolsure...................................................(800) 858-7665 PROPERTY MANAGEMENT SOFTWARE Ferguson Facilities Supply........................(904) 316-8568 Knock.......................................................(904) 703-6885 PRESSURE WASHING AAPCO Florida..........................................(800) 728-2690 AllWeather Contractors.......................(904) 781-7060 American Softwash..................................(386) 761-2987 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Rescue Construction Solutions, Inc...........(919) 615-1759 Window Gang..........................................(904) 262-7300 Window Washing & Pressure Washing.....(904) 885-7840 PRINTING JOE Design, Inc.........................................(904) 501-9526 PUBLIC RELATIONS mbpr .......................................................(904) 424-6641 PUMPS AllWeather Contractors.......................(904) 781-7060 Rolland Reash Plumbing .........................(904) 260-7059 Weeks Utility Service, Inc.........................(904) 726-5869

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RPaul Davis E Restoration S Oof North UFlorida R...(904) C 739-6047 E GUIDE REALTOR SERVICES Florida Homes Realty & Mortgage ..........(904) 732-7053 RECRUITMENT, JOB LISTINGS Career Strategies......................................(904) 757-3456 Hire Alternatives-Jacksonville..................(904) 990.5151 MSB Resources.........................................(215) 661-8834 RECYCLING City Recycling Group ...............................(866) 732-5559 Conex Recycling.......................................(866) 879-2663 River City Trash Valet LLC..........................(904) 535-6016 Waste Management.................................(904) 370-1907 RENOVATIONS AAPCO Florida..........................................(800) 728-2690 AllWeather Contractors.......................(904) 781-7060 Junk Shot App..........................................(813) 447-3608 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Rescue Construction Solutions, Inc...........(919) 615-1759 Restore24.................................................(904) 737-8673 SweetWater Restoration.....................(904) 880-1919 RENTAL RELOCATION Apartment Condo & Home Selector.........(904) 739-6683 Apartments.com.....................................(904) 778-5118 ForRent.com.............................................(904) 296-7171 RentPath..................................................(904) 262-0863 Vector Travel.............................................(904) 426-9306 RESTORATION/REHAB AllWeather Contractors.......................(904) 781-7060 Aqua Restorations....................................(904) 683-6982 AAPCO Florida..........................................(800) 728-2690 Belfor USA, Jacksonville...........................(904) 240-0082 Elite Remodeling Services, Inc.................(904) 657-8383 Junk Shot App..........................................(813) 447-3608 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Restore24.................................................(904) 737-8673 SweetWater Restoration.....................(904) 880-1919 ROOFING AAPCO Florida..........................................(800) 728-2690 All Pro Roofing & Consulting LLC ...........(904) 337-1082 AllWeather Contractors.......................(904) 781-7060 Assist2build Inc........................................(904) 826-9265 Champion Roofing...................................(904) 803-7804 Elite Remodeling Services, Inc...............(904) 657-8383 Excel Roofing Contractors ........................(904) 631-7633 Oak Crest Roofing.....................................(913) 205-6849 Rescue Construction Solutions, Inc...........(919) 615-1759 SRG Roofing.............................................(904) 377-0866 SweetWater Restoration.....................(904) 880-1919 SECURE ON-LINE RENTAL PAY RentPaidOnline........................................(904) 599-2794 SECURITY, COURTESY OFFICER Arrow Security.........................................(904) 945-2769 S3 Security ..............................................(904) 449-6104 Tison Sound and Security.........................(904) 762-1000 Vector Security......................................... (904) 268-9454 SIDING AAPCO Florida..........................................(800) 728-2690 AllWeather Contractors.......................(904) 781-7060 Assist2build Inc........................................(904) 826-9265 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 Rescue Construction Solutions, Inc...........(919) 615-1759 SIGNS, BANNERS & FLAGS Dimension Design....................................(904) 568-4201 Giglio Signs..............................................(904) 396-9046 Gotcha Marketing....................................(888) 499-2212

STAFFING Apartner..................................................(904) 537-7494 BG Staffing ..............................................(904) 224-5000 Hire Alternatives......................................(904) 990-5151 MSB Resources.........................................(215) 661-8834 Career Strategies......................................(904) 757-3456 TOWING ASAP Towing & Storage Co., Inc.................(904) 771-7111 TELEPHONE SERVICES AT&T .......................................................(904) 679-2395 TRADESHOW EVENT SERVICES Biooneduvalcounty..................................(904) 778-5125 Cort Furniture Rental...............................(904) 396-9000 Dimension Design....................................(904) 568-4201 TRAINING / EDUCATION ForRent.com.............................................(904) 296-7171 TREE TRIMMING & REMOVAL Bold City Tree Service...............................(904) 285-1417 Bright View................................................(904) 292-0716 Davey Commercial Grounds Maintenance......(904) 768-8733 Rescue Construction Solutions, Inc...........(919) 615-1759 Roberts Tree Service, Inc..........................(904) 777-4793 Trimac Outdoor........................................(904) 589-8768 TURNKEY OPERATIONS AllWeather Contractors.......................(904) 781-7060 Career Strategies......................................(904) 757-3456 Carter & Associates of NE FL.....................(904) 730-7440 Creative Multi Care, Inc. .........................(904) 384-1047 Lloyd’s Construction & Consulting, LLC ..(904) 683-4468 MM Turnkey Services ...............................(904) 998-3608 Steve’s Painting & Maintenance...............(904) 332-6805 UTILITY SUBMETERING Minol USA................................................(972) 386-6611 Multifamily Utility Company....................(404) 201-3975 NWP Services...........................................(678) 612-8094 VALET TRASH SERVICE Affinity Waste Solutions...........................(407) 808-0550 Junk Shot App..........................................(813 )447-3608 River City Trash Valet LLC..........................(904) 535-6016 Skinner Waste Solutions ..........................(904) 239-7222 Tide Valet Waste, LLC................................(803) 216-0063 Valet Living.................................................(813) 248-1327 WASTE REMOVAL Advanced Disposal Services.....................(904) 783-7000 Affinity Waste Solutions.........................(404) 808-0550 Biooneduvalcounty..................................(904) 778-5125 Junk Shot App..........................................(813) 447-3608 Meridian Waste........................................(904) 994-7390 Skinner Waste Solutions ........................(904) 239-7222 Tide Valet Waste, LLC................................(803) 216-0063 Waste Management Inc. of Florida..........(904) 894-4516 WATER MITIGATION Aqua Restorations....................................(904) 683-6982 Baxter Restoration..................................(904) 662-0675 Belfor USA, Jacksonville...........................(904) 240-0082 PuroClean.................................................(904) 716-6716 Restore24.................................................(904) 737-8673 SweetWater Restoration.....................(904) 880-1919 WEB SITE DESIGN JOE Design, Inc.........................................(904) 501-9526 WINDOW CLEANING Window Gang..........................................(904) 262-7300

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J U LY / A U G U S T 2 0 1 9

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LEGAL OR NOT? by Brian Wolk, The Law Offices of Heist, Weisse & Wolk, PA

I just started last week as manager of our apartment community. The former community manager had a plan in place for serving 3-day notices that has me very concerned. Prior to serving the 3-day notice to a resident, the community manager would pre-fill out the certificate of service section at the bottom of the 3-day notice. Each notice would have a check mark on the “Posted on Premises” line at the bottom of the certificate of service. After reviewing notices in the files of our existing residents, and determining that the residents were receiving the original notices, it also appears that no 3-day notices were ever personally served. I am also concerned that the office used bright purple paper. Will these practices harm any future potential eviction case we may have? There are many mistakes made here which are often made by property managers. First, instead of keeping a copy of the 3-day notice in the resident’s file, the property manager should provide the resident with a copy of the 3-day notice, and the original should be placed in the resident’s file. For the same reason you maintain the original lease in your file, you also want to prevent the resident from altering the original notice. Florida law clearly makes reference to delivering a copy of this notice to the resident. A second mistake made is that the certificate of service section has not been filled out properly if it does not reflect personal service when the notice has indeed been served personally; Florida law requires that an effort be made to hand-deliver the 3-day notice before securely posting it. Keep in mind that the certificate of service section is not for the resident’s benefit, but rather for the benefit of the property manager and the judge, in case an eviction action is filed. There is no need to fill out the certificate of service section on the resident’s copy. However, it must be filled out on the original, which is then placed in the file. When delivering notices, we recommend keeping a list of any notices served personally; this well help you when filling out all the certificate of service sections on the original notices after you get back to the office. You should ring the doorbell and/ or knock on the door with force, and serve a copy to an adult occupant if such an individual answers the door. If only a minor or guest answers the door, or nobody answers the door, then the 3-day notice should be securely taped to the door, and no other residents who walk by should be able to read it. We also advise you not to use the purple paper, as this may cause unnecessary embarrassment to the resident, and could cause collection related problems, especially if the notice was served by mistake. We have a resident who moved in two weeks ago. This resident is causing a massive disturbance. He is drinking alcoholic beverages along with his guests, and bringing in excess guest traffic throughout the common areas of our apartment community. He is drinking in the common area hallway, the clubhouse and the swimming pool area. This resident and his guests are loud and leave litter behind, including beer cans and cigarette butts, and other residents are constantly complaining. Our lease does not prohibit the use of alcohol in common areas. How can we stop this horrible conduct? I am worried that other residents will fail to renew when their leases come up because of this terrible resident.

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MultiCare, Inc.

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2019 PREMIER SPONSORS

LE NT PR

A Creative Commitment

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BAR

SPONSORED BY:

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PROPERTY MANAGEMENT COMPANYof the year winner We are proud to be a locally owned and operated company. Our team is made up of 80 members all within Jacksonville. Because we are a locally owned and family operated management company decisions and changes to improve our daily operations are made more quickly. If needed visits to discuss matters are within days not weeks like out of town corporations. Fort Family also provides team members with paid time off after their first anniversary. If team members choose not to use their time off, they may “cash in” up to five days unused days as paid income at the end of the year. FFI team members also receive discounts on entertainment, shopping, and events through our employee’s working advantage portal. Our company’s annual employee turnover for 2018 was less than 10%, and we attribute our culture to a big part of it. Fort Family Investments was the only multifamily property management company to partner with First Coast News this year on two campaigns; “Stuff the Bus” and “Pet Tails.” Fort Family was one of four primary partners for “Stuff the Bus” as our communities, teams, and residents gave of their time, supplies and donations that helped to fill three school buses. These donations helped 87 Duval County Schools that serves approximately 57,000 students. It is said that Fort Family alone filled one whole bus! These efforts contributed to double last year’s, which allowed more students to go back to school prepared to learn! Social media has enabled us to conduct successful marketing campaigns. For our “selfie” campaign we attracted over 300 perspective residents while reaching over 3,000 Facebook users. More recently we’ve branched out with our social media efforts to continue to reach some new renters com-

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ing into the market. These consist of but aren’t limited to SnapChat and Instagram. With the Gen Z and Millennial generations “buried” in their phones; we need to be there! Our social media accounts aren’t a one-way conversation. They are forums to share information, experiences and interact on a meaningful level. Our Social Media pages are our resident’s “go-to” for access and value. Communication is evolving with residents as well as prospects. Texting has become one of our primary sources of communication, and people love it. We see many more residents AND prospects responding back to us via text. We are excited about this new initiative and will continue to use it as one of our main communication efforts. Fort Family Investments has been a member of the First Coast Apartment Association since its conception over twenty years ago when it was known as the Jacksonville Apartment Association. For years team members have participated on committees, served as chairperson and board members - and currently one of our senior management team members, Jody Mayor is representing Fort Family as an FCAA board member. Jacksonville is the only home to Fort Family Investments. It is our job, as a local business, to make sure our city flourishes. We take our responsibility seriously and believe our “Bold City of South” deserves a thriving economy. The only way to get there is by supporting one another. It is this belief that has led us to develop and implement strong business partnerships throughout the Jacksonville Metropolitan area When the multifamily community in Jacksonville was retreating due to the economic conditions, Fort Family Investments forged ahead and prepared for the future. The development of the most luxurious communities in Jacksonville were born at a time when many other CRE developments were dying off. Fort Family redefined luxury living by transforming it into destination living.

, LET S Y A D T N E M T R About APA

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FRIDAY, SEPTEMBER 20, 2019

SEPT. 20, 2019 ST. JOHNS GOLF & COUNTRY CLUB

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LEGAL OR NOT? by Brian Wolk, The Law Offices of Heist, Weisse & Wolk, PA

Continued from Page 22

The first action that must be taken is serving the resident with a Seven Day Notice of Noncompliance with Opportunity to Cure. The unreasonable disturbances, littering and excess guest traffic are a proper basis for serving the resident with this notice, which should be prepared with the assistance of your eviction attorney. If these problems continue, you may be able to issue a Seven Day Notice of Termination after consulting with your attorney. You should consider adding a clause to your lease which provides that consuming alcoholic beverages in community common areas is prohibited. There may also be a local ordinance which prohibits this type of conduct. If you attempt to implement a new rule or regulation prohibiting drinking in community common areas to take effect immediately with regard to all your residents, you may run into resistance from those residents who claim they entered the lease with the expectation that this practice would be acceptable, and was a factor in signing the lease agreement. Yesterday, one of our residents came into our management office and told us her neighbor had indicated he was moving to Missouri. We then walked by the unit and discovered that the front door was unlocked, the electricity had been turned off, and mail was piling up in the resident’s mail box. This was especially surprising to us, since the rent is current. There was still a decent amount of furniture inside, but many personal items have been removed. It sure seems apparent to me that we can change locks and treat the apartment home as abandoned. Do you agree? Absolutely not! The landlord should not take immediate exclusive possession of the apartment home in this case. Common sense and logic are not included as the criteria for deciding whether an apartment home is legally abandoned. When you do not have “actual knowledge of abandonment” (a clause not defined under the applicable Florida statute), there is a three-part test to determine whether a unit is legally abandoned. All three elements must be met to create a presumption of abandonment. First, the rent must be unpaid; next, you need to be able to prove that nobody has been inside the apartment home for at least a full, consecutive 15-day period. Finally, you must not have received any notice from the resident or occupant indicating an intended absence. In your case, the rent is current, so on that basis alone, you may not treat the apartment home as abandoned. Moreover, presumptions can be overcome in court, and when personal property items of significance remain in the apartment, the presumption of abandonment could definitely be challenged in court, even when all three parts of the test appear to be met. The landlord should consult with their attorney, as it may be best to evict and dispose of the resident’s belongings pursuant to an executed writ of possession, so that the potential for liability is diminished or eliminated. In instances when the property manager regains possession through legal abandonment, our office recommends that pictures or videotape be taken of each room before retaking possession of the premises. Always remember that if you take back possession of the apartment home prematurely, there will be serious consequences if the resident sues the landlord. The landlord could be liable for thousands of dollars for prohibited practice violations, liability for the actual value of anything the resident claims was left inside the unit, civil theft, consequential and punitive damages, attorney’s fees and court costs. Even worse, there could be criminal law charges.

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FITNESS EQUIPMENT SALES AND SERVICE u u u u u u u u u u

Warranty Repair Service Equipment Repair Service Preventative Maintenance Service Fitness Equipment Flooring Fitness Equipment and Fitness Center TV Factory Authorized Fully Insured Fitness Center Consulting and Design Fitness Equipment Disinfectant Wipes and Dispensers All Major Brands Approved by more than 50 Property Management Companies Apartment Association Member

PREVENTATIVE MAINTENANCE SERVICE

99.95 PER VISIT

$

For each visit a technician will provide a safety check, clean up and lubrication of all equipment. The technician will inspect and adjust all electrical units, cables, pulleys, bushings and normal wear items.

Compliance Depot, Ops Technology, Yardi, Net Vendor, RMIS, McKinley Approved ALTAMONTE SPRINGS • ORLANDO • MELBOURNE • TAMPA • SARASOTA 10290 Philips Hwy., Suite 1 • Jacksonville, FL 32256 Phone: 904.998.0738 • Fax: 904.998.0739 • info@1pfe.com

WWW.FIRSTPLACEFITNESSEQUIPMENT.COM

We're ready to streamline all of your projects from simple upgrades to full unit renovations & complete community rehabs. • Expertise in Renovation & Industry Standards

• Inventory Forecasts

• Options for Cost-Effective Upgrades

• Project Pak® Delivery

• Item Counts & Comprehensive Quotes for Each Unit Type

• Constant Updates on your Project’s Status

Simplify your renovations! Labeled by unit number. Project Pak® is delivered with everything needed to renovate one unit. PHONE | 888.632.6747

EMAIL | project_support@supplyHQ.com

ONLINE | supplyHQ.com

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MEET

THE CHAIR KEN F U RTAW

EDUCATION CHAIR

L

C

T F A to fo b

lt sa

What makes you passionate about volunteering for FCAA? The ability to help our industry professionals learn and grow. What does your committee do? We assist the FCAA staff in setting up and teaching the training classes to help our industry professionals grow within their position, or prepare for new positions through industry accreditations and continuing education classes. Why should someone join your committee? It is a way to help give back and build a better industry by helping our professionals learn and grow. Why is your committee important for FCAA? It helps FCAA by helping our industry professionals. What are you looking forward to your committee accomplishing in 2019? Increased class size and pass rate. How can people get involved with your committee? Reach out to myself or Cory.

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F L a

FA

FAA-A

Lease With CONFIDENCE The Florida Lease, also known as the FAA Click & Lease, by the Florida Apartment Association, makes it easy to create customized, compliant lease forms, quickly and efficiently, without breaking the bank. lt’s simple and secure. Save time, save money, and mitigate your risk.

Take the Hassle Out of Leasing It can be a constant challenge to create and manage compliant, up-to-date leasing documents. The FAA Lease offers current and customizable forms to simplify the process and reduce risk. Join the Click & Lease network and enjoy the many benefits that membership brings.

Features Integrates with all PMS software

Online & paperless

Administrative profile settings

Multi-user platform integrates with your current property management software.

Web-based software streamlines processes

Settings allow for forms compliance oversight on a local, regional,

and ensures organization for users.

or national level.

Built-in mathematical calculations

Customizable databases

Simple online rental application

Calculations for charges and rent amounts assure efficiency and simplicity.

Set up a lease database that holds information for each community in your portfolio.

Collect relevant future resident data and optimize the application process for prospective residents.

Find out why FAA Click & Lease is the industry standard at www.faahq.org/lease. M AY / J U N E 2 0 1 9 FAA-A02 02/18

FAA-A02 NAA Lease Ad.indd 1

33 2/27/18 2:43 PM

PROVIDING LAKE & POND MANAGEMENT SERVICES FOR OVER 25 YEARS

904-880-1817

www.bluewaterjax.com • bluewaterponds@att.net • Erosion Control Services • Fountain Sales and Service • Water Clarity and Quality Control

• Fish Stocking/Mosquito Control • Ornamental Aquascaping • Trash Management

RECLAIM YOUR REAL ESTATE AND CREATE A LIVING SHORELINE COMPETITIVE PRICING • ENVIRONMENTALLY SAFE • FREE ESTIMATES

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TM

PRSRT STD U.S. POSTAGE PAID SAN ANTONIO, TX PERMIT #244

PL ANK • C A RP ET V I NYL • W O O D

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ON-LINE TOOLS DESIGNED TO HELP MANAGE YOUR FLOORING BUDGET

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Order Online Anytime 24/7 Research Invoice & Payment History Analyze Your Expenses Manage Your Monthly Budgets Recover Costs with the Prorate Calculator

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