Industry Today, Volume 27, Issue 3, ASME & DE: STEM Programs Prepare Future Workforce

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Publisher’s Letter

A

s industries grapple with talent shortages and employee retention challenges, company investment in K-12 STEM (Science, Technology, Engineering, Mathematics) programs is a strategic solution. Companies cannot only foster a new generation of skilled workers, but at the same time enhance employee satisfaction and loyalty in supporting their mentoring and community involvement.

That’s the subject of our lead story for this Industry Today digital magazine edition.

Patti J. Rosental, K-12 STEM Manager at the American Society of Mechanical Engineers (ASME) writes that “Professional organizations such as ASME offer programs for members and employers that make investments in K-12 STEM education easier to implement. The Society’s multiple program pathways in K-12 STEM education champion the power of being a problem-solver for good to more than 70,000 students annually.” Read more about these programs in ASME and Discovery Education Catalyze Future Workforce.

How is the U.S. Virgin Islands Economic Development Authority (USVIEDA) strengthening small manufacturing and retail trade with the support of programs like the U.S. Small Business Administration’s State Trade Expansion Program (STEP)? To find out, see Growing the USVI Economy Through Manufacturing & Retail.

Space exploration is in the news lately, with private enterprise leading a number of space missions and supplying spacecraft to accomplish them. Space exploration depends on force sensors to provide precise measurements essential to ensure rocket safety and reliability. Prepare for take-off with Here’s How Force Sensors Are Powering the Space Economy.

An expanding number of organizations have adopted or plan to adopt remote services to minimize and prevent downtime, optimize operations, and mitigate the impact of skills gaps in the workforce. Jorge Izquierdo, VP of Market Development for The Association for Packaging and Processing Technologies (PMMI) provides details in Use of Remote Services Surges.

In early 2024, $35 million in federal grant money was allocated by the Bipartisan Infrastructure Law to upgrade the terminal facilities at Washington Dulles International Airport. Eric Jehu, VP of Transportation & Logistics for the Virginia Economic Development Partnership, explains how this helps the airport build on its status as one of the world’s best in Dulles Airport: A Reliable Supply Chain Partner.

Trade is an effective way for securing peace and ensuring global security in an increasingly interconnected world. How Trade Is Enhancing Geopolitical Stability and Peace explains the role the World Trade Centers Association (WTCA) plays in promoting global trade and cooperation.

Also in this issue, we profile leading companies D’Assault Falcon, Eastern Shipbuilding, Gincor Werx and Komatsu.

Thanks for reading this digital issue of Industry Today. As always, you can find timely coverage on a weekly basis at industrytoday.com.

www.industrytoday.com spoeton@industrytoday.com

Publisher: Susan G. Poeton Project Director: Brian McMillan Project Managers: Jonathan Listig Production: Melissa S. Burge Art Director: Seema Mazhar Contributing Designers: Jorge Leandro Rodrigues Profile Editor: David Soyka

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Industry Today is published by Industry Today LLC, 472 Meeting Street, Ste C-156, Charleston, SC 29403. Copyright © Industry Today 2024. All rights reserved. No part of this publication may be reproduced in any form or for any purpose without prior written consent from the publisher and payment of the agreed fee. ISSN # 1521-8058

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Table of

Contents

04 DISCOVERY EDUCATION

26 DULLES INTERNATIONAL AIRPORT

14 EASTERN SHIPBUILDING

34 DASSAULT FALCON

46 THE SPACE ECONOMY 2 INDUSTRY TODAY

VOLUME 27 • ISSUE 3

54 KOMATSU

66 US VIRGIN ISLANDS ECONOMIC DEVELOPMENT AUTHORITY

76 GINCOR

86 REMOTE SERVICES & MONITORING

94 WORLD TRADE CENTERS ASSOCIATION INDUSTRY TODAY 3

FEATURE - ASME AND DISCOVERY EDUCATION

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FEATURE - ASME AND DISCOVERY EDUCATION

ASME AND DISCOVERY EDUCATION CATALYZE FUTURE WORKFORCE Industry support for K-12 STEM programs like ASME’s boosts employee satisfaction and helps secure a pipeline of future talent.

T

he U.S. manufacturing sector stands at a pivotal crossroads. As the sector emerges from the disruptions of recent years, we face a pressing workforce challenge.

Recent research found that industry leaders are seeing large gaps between the job skills required and candidates’ skill sets. The Future of Manufacturing research report by The American Society of Mechanical Engineers (ASME) and Autodesk, Inc. revealed that the skills gap will only widen as manufacturing firms accelerate their digital transformation to Industry 4.0.

Furthermore, it’s not just that existing skills are lacking, it’s that the new skills needed aren’t being developed. “Emerging technologies including design for manufacturing, operations technology infrastructure, and artificial intelligence/machine learning technologies will require new skills of mechanical and manufac-

turing engineers and machinists,” according to the report.

The researchers recommend training and education to develop these “hard skills” for current and future employees. In addition, engineers and machinists will need strong “soft skills” including creative problem solving, communication, and collaboration, and interdisciplinary skills to close gaps for each job role.

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FEATURE - ASME AND DISCOVERY EDUCATION

A Strategic Solution To Workforce Challenges

As industries grapple with talent shortages and employee retention challenges, company investment in K-12 STEM programs has emerged as a strategic solution. While the short-term outlook demands quick, innovative solutions to address immediate labor shortages, the long-

term picture requires an approach to ensure sustainable growth and competitiveness.

By championing science, technology, engineering, and mathematics education from an early age, companies are not only fostering a new generation of skilled workers but also enhancing current employee satisfaction and loyalty by supporting their mentoring

Pictured previous spread: Third graders at Alief Elementary School in Houston, designing food packaging; below: Students at John Adams Middle School, Los Angeles, designing bioengineering tools to address artery blockage at ASME DropMEIn! Event; right: ComEd visiting engineer engaging with students at Bronzeville Classical.

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activity and community involvement. This dual impact underscores the critical role of corporate engagement in shaping the future of STEM fields while addressing immediate workforce needs.

Implementation Assistance

Professional organizations such as ASME offer programs for members and employers that make investments in K-12 STEM education easier to implement. The Society’s multiple program pathways in K-12 STEM education champion the power of being a problem-solver for good to more than 70,000 students annually.

Typically, engineering is taught within

science, technology and math without distinction when discussing STEM. ASME brings the E, the Engineering, in STEM forward, emphasizing the creative, critical skill sets vital to group problem-solving within the classroom experience.

Alongside global education technology leader Discovery Education, ASME helps inspire students through Career Connect, a platform connecting employees with teachers and K-12 students in the classroom, as well as an educational program called Engineering Dreams offering K-12 students free STEM resources.

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FEATURE - ASME AND DISCOVERY EDUCATION

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FEATURE - ASME AND DISCOVERY EDUCATION

The cornerstone of all ASME K-12 engineering education program elements is a commitment to showcasing real-world stories and related in-class experiences to infuse the optimism, empathy, and creativity that is vital to truly opening the door to “thinking like an engineer.”

“Our programs rely on the support of industry partners, including the participation of their employees in these dynamic classroom experiences,” says Stephanie Viola, managing director of programs and philanthropy and executive director of the ASME Foundation.

Pictured: High school students design water delivery systems during ASME’s ME: ProblemSolver for Good session held at Microsoft Summer Camp, Arlington, VA offices.

“Industry engagement is the linchpin to ensuring the authenticity and relevance of STEM initiatives. These programs bring engineering to life, demonstrating its unlimited possibilities to young students.”

A Variety Of Programs

Whether they are delivered digitally, virtually or in person, ASME STEM-readiness programs amplify the Engineering in STEM and the power of a problem-solving mindset through critical skill development, mentoring, and modeling. They focus on real-world applications of engineering solutions, the power of diverse teams, related hands-on activities, and feature STEM professionals who share their

Patti Jo Rosenthal, K-12 STEM Manager, The American Society of Mechanical Engineers (ASME), develops the Society’s nationally scaled STEM education initiatives, producing content and related, hands-on experiences designed to bring real-world relevance and context into the classroom. Sparking their curiosity, students are introduced to the critical skill sets needed to “think like an engineer.” ASME’s multiple program pathways in K-12 STEM education champion the power of being a problem-solver for good to more than 70,000 students annually, 71 percent of whom are from Title 1 school communities. https://www.asmefoundation.org/programs/stemeducation/asme-inspire/ www.Engineeringdreams.com

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FEATURE - ASME AND DISCOVERY EDUCATION

A CASE STUDY: ASME FOUNDATION AND COMED COLLABORATION AT BRONZEVILLE CLASSICAL

What does it feel like to have an engineer’s mindset?

“When I think like an engineer, it makes me feel powerful with my thoughts and I think having confidence helps solve lots of problems.”

So says Ava, a fifth-grade student participating in monthly ASME DropMEIn! classroom visits at Bronzeville Classical, a public K-8 school located in the south side of Chicago. In 2021, the ASME Foundation teamed up with ComEd, an Exelon Company and one of Chicago’s largest energy providers, to develop a series of STEM experiences to highlight energy technologies and related career paths highlighted

by ComEd employees.

“We know that the days of just reading about science and answering questions are over. With ComEd being one of the biggest energy companies in Chicago and knowing that ASME will bring in real engineers, we jumped at this opportunity,” said Nicole Spicer, Principal, Bronzeville Classical.

“They’ve brought in engineers from diverse backgrounds, so my students are able to see themselves one day potentially in a STEM field,” said Mr. Avila, science teacher at Bronzeville.

Fifth and sixth grade students have participated in a wide array of hands-on activities related to topics such as renewable energy technologies, data science, electric pole and system design, storm mitigation systems, and microgrids – all while engaging with ComEd professionals who share their personal and professional journeys.

Speaking to the student experience, Mr. Avila shared, “They have to collaborate as a team, they have to problem-solve as a team, as those are all skills that we use in our careers today. They are learning the foundation of those skills to take with them when they leave us.”

unique professional journey.

“In the short term, employers can increase employee satisfaction and retention by supporting their employees’ involvement in the classroom,” says Viola. “It’s highly validating, 10 INDUSTRY TODAY

both personally and professionally, to share the impact of your work on a community and spark interest in engineering and STEM at large in young people. In the long term, the investment of employees’ time in the classroom helps build

FEATURE - ASME AND DISCOVERY EDUCATION

a pipeline of future talent for industry.”

ASME K-12 engineering education programs include: • The DropMEIn! program, offered both virPictured: Making parallel and closed circuits at Bronzeville Classical.

tually and in person, brings STEM professionals and related hands-on experiences to focus on wide-ranging contemporary issues such as water insecurity, AI/robotics, energy sources/ systems, sustainability/environment.

• The Engineering Dreams website, an open INDUSTRY TODAY 11

FEATURE - ASME AND DISCOVERY EDUCATION

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FEATURE - ASME AND DISCOVERY EDUCATION

access resource built in collaboration with Discovery Education, reaches about 64,000 users in schools across the U.S. From innovator spotlights to classroom activities, the no-cost resources aligned to learning standards available on this site (and on the award-winning Discovery Education Experience learning platform) offer new ways for educators to engage students in engineering. Additionally, students can explore the lives of real people with real stories of using STEM skills to improve lives.

• The newly launched Career Connect, another ASME collaboration with Discovery Education, allows teachers to request virtual classroom visits from industry professionals based on job types, industries, language preferences, and location. In addition, this new digital platform provides companies with a unique workforce development and employee engagement solution that supports their social impact strategy.

• High school scholarship programs sup- generation of skilled workers but also enhance port seniors interested in pursuing engineering current employee satisfaction and loyalty by degrees. supporting employee-mentors in the classroom.

ASME, Discovery Education, and other proA Return On Investment gram leaders make it easy for companies to By championing STEM education from an increase their community engagement with early age, companies can not only foster a new extensive networks and processes already tested in K-12 schools across the country. It’s a winPictured left: ComEd professional engaging with win and highlights the critical role of corporate students; engagement in shaping the future of STEM right: Students at John Adams Middle School, Los fields while addressing immediate workforce Angeles, participating in hands-on stations during needs.

ASME DropMEIn! event.

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PROFILE | EASTERN SHIPBUILDING

THE RIGHT SHIPWRIGHT 14 INDUSTRY TODAY

EASTERN SHIPBUILDING | PROFILE

Florida Gulf Coast-based Eastern Shipbuilding Group, Inc. (ESG) designs and constructs world class vessels for national defense and commercial clients. ack in 1976, Brian D’Isernia couldn’t find a shipbuilder to get the type of vessel he wanted for his commercial fishing fleet. So he started Eastern Shipbuilding Group (ESG) to spec, design, and build the ships he wanted.

Today, Florida panhandle-based ESG is one of the most diverse shipbuilders, the only Tier

2 shipbuilder capable of fulfilling naval Tier 1 construction projects, with a portfolio of over 350 vessels delivered for both commercial and government customers, the largest private sector employer in northwest Florida, and the 2017 recipient of the U.S. Department of Homeland Security Small Business of the Year award.

ESG engineers and builds a variety of large INDUSTRY TODAY 15

PROFILE | EASTERN SHIPBUILDING

SOLVING INDUSTRIAL AND MARINE AIR AND FLUID HANDLING PROBLEMS SINCE 1952 Liquid Handling Products • Pumps • Mechanical Seals • Mixers and Agitators • Macerators • Strainers and Filtration • Flow Meters • Heat Exchangers

Water/Wastewater Process Equipment • Cooling Towers • UV Disinfection • Chlorination • Centrifuges • Belt and Filter Presses • Aerators • Screens • Clarifiers

Air Handling Products • Fans and Blowers • Vacuum Pumps • Louvers and Dampers • Dust and Mist Collection

Value-Add Services • Rotating Equipment Repair and Field Service • Drafting and Design with SolidWorks Modeling • Custom Fabrication and Engineered Skids • Pump Performance Testing

www.bmeco.com | LinkedIn | Phone (800) 624-7069 | Locations: Mobile/Birmingham/Decatur

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EASTERN SHIPBUILDING | PROFILE

and complex commercial ships, encompassing fishing vessels, ferries, tugs and tugboats, fireboats, offshore supply vessels, and special vessels such as dredge barges. Most recently, the shipwright was selected to construct four new escort tugs for Saltchuk Marine, with delivery expected in 2026. Another new contract is with the Fisher Island Community Association to construct the FALCON vehicle passenger ferry to provide safe and comfortable transportation to Fisher Island residents. And last May, ESG launched the 302-foot passenger and auto ferry LONG ISLAND for eventual operation by the Bridgeport and Port Jefferson Steamboat Company for transit across Long Island Sound.

On the government side, ESG was selected to design and build first-in-its-class 360-foot Heritage Class Offshore Patrol Cutters (OPCs) for the U.S. Coast Guard, the largest single contract awarded in the history of the service.

OPCs can deploy independently or as part of task groups, serving as a mobile command and control platform for surge operations such as hurricane response, mass migration incidents and other events, as well as help regulate and protect emerging commerce and energy exploration in Alaska.

While work had just started in 2018, Category 5 Hurricane Michael caused significant damage Pictured: top to bottom: ESG employees at the Allanton Facility; Joey D’Isernia and Buckley McAllister at the LONG ISLAND Keel Authentication Ceremony; ESG CEO Joey D’Isernia at the Marine Money Conference.

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MAXIMUM RELIABILITY Cummins Sales and Service is proud to support Eastern Shipbuilding Group and the United States Army Corps of Engineers by providing Wabtec US EPA Tier 4 and IMO III Certified engines without the use of Aftertreatment or Urea.

The Vessel will be powered by 1 – 12V250MDC Generator set rated at 3024kWe@900rpm and 2 – 8L250MDC Generator sets rated at 2160kWe@900rpm.

Keep waterways navigable with reliable dredging engines and global support network that ensures you’re operational 24/7. cummins.com/marine

EASTERN SHIPBUILDING | PROFILE

not only to the shipyard, but to the homes of ESG workers. As a tribute to the dedication of ESG and its workforce, construction still resumed shortly thereafter and the first OPC, the USCGC Argus, launched last October.

In a modification to the original contract, ESG was awarded a large addition of scope for the design, installation, and integration of the Multi-Mode Radar (MMR) and AEGIS Baseline 9G weapon system. This implementation speeds delivery and reduces additional costs that would have been incurred to retrofit CUMMINS INC Cummins Inc., a global power solutions leader, comprises five business segments – Components, Engine, Distribution, Power Systems and Accelera

by Cummins – supported by our global manufacturing and extensive service and support network, skilled workforce and vast technological expertise. Cummins is committed to its Destination Zero strategy, which is grounded in the company’s commitment to sustainability and helping its customers successfully navigate the energy transition with its broad portfolio of products. The products range from advanced diesel, natural gas, electric and hybrid powertrains and powertrain-related components including filtration, aftertreatment, turbochargers, fuel systems, valvetrain technologies, controls systems, air handling systems, automated transmissions, axles, drivelines, brakes, suspension systems, electric power generation systems, batteries, electrified power systems, hydrogen production technologies and fuel cell products.

Headquartered in Columbus, Indiana (U.S.), since its founding in 1919, Cummins employs approximately 75,500 people committed to powering a more prosperous world.

the weapons systems.

Citing recent studies, ESG estimates this Coast Guard Contract alone will create 10,304 direct, indirect, and induced jobs from 2016 to 2028.

Impacts from this job creation will be felt not just throughout Florida, but across the U.S. In July, ESG in a strategic partnership with Royal IHC won a $257 million fixed price contract from the U.S, Army Corps of Engineers (USACE) to design, construct, test, and deliver a new medium class hopper dredge vessel. The highly automated hopper dredge will enter the USACE’s Ready Reserve Fleet to provide for safe, reliable, effective, and environmentally sustainable waterborne transportation systems for vital national security, commerce, and recreation needs. The vessel will replace the 57-yearold Dredge McFARLAND based in the Corps’ Philadelphia District.

Tier 1 Business Systems

“Tier 1 shipyards are directly part of the government’s naval shipbuilding industrial complex,” CEO Joey D’Isernia explains. “We’re unique as a Tier 2 commercial shipyard that our business systems are DCMA (Defense Contract Management Agency) and DCAA (Defense Contract Audit Agency) certified, making us the only Tier 2 shipyard able to properly manage complex defense contracts. Other shipyards don’t want to go through the certification process and aren’t interested in government INDUSTRY TODAY 19

PROFILE | EASTERN SHIPBUILDING

defense work. That makes us well-positioned to meet the rising demands of future Navy and Coast Guard projects.”

In anticipation of future work, ESG most recently commenced the second phase of significant infrastructure improvement at its government facility. The work includes constructing 1,000 linear feet of additional bulkhead and berthing space and increasing the total launch way length to over 500 feet to accommodate

larger vessels. These infrastructure enhancements further increase ESG’s capabilities to build and deliver multiple ships per year and support future Department of Defense (DOD) shipbuilding goals.

“ESG investments are in support of the Navy’s initiative to expand its industrial base so as to better meet the demands of our national defense strategy, specifically to respond to potential threats from China,” D’Isernia notes. “There

Pictured: Coast Guard Commandant, ESG CEO, Rep. Neal Dunn, Ship Sponsor Captain (Ret.) Beverly Kelley, and Coast Guard Leadership at the Christening and Launch of USCGC ARGUS (WMSM-915); Rendering of HOSSOVTM 300E the industry’s first conversion of a supply vessel (OSV) to a service operation vessel (SOV) to meet the growing demand of the U.S. offshore wind market.

20 INDUSTRY TODAY

EASTERN SHIPBUILDING | PROFILE

are obvious concerns about the U.S. military’s readiness should conflict break out in the Pacific; furthermore, the consolidation of shipyards in the U.S. is raising further concerns about production capacity. ESG has the capabilities and experience to help meet these demands of the USN and USCG moving forwards.”

Continual Investment

He adds that continual investment in shipyard facilities is something ESG has done since “the ground up.” D’Isernia explains that, “Shipbuilding has long lead times and new contracts are always adding requests for additional capabilities, notably improved tech-

nologies, electrification and greater fuel efficiency. You just can’t sit with what you have and expect to remain competitive.”

ESG operate three shipyards, two in Panama City and one in Port St. Joe., accounting for about 400 acres of operations comprising about 4000 linear feet of bulkhead on the Gulf Coast.

The shipbuilder currently employs 1500 direct and subcontract employees, up from about 750 in 2018, with expectations of adding new positions as it wins new contracts.

Like any manufacturer, finding both trades and professional talent is challenging for ESG, though it has a geographic advantage.

“The primary industry in the Gulf Coast is

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PROFILE | EASTERN SHIPBUILDING

tourism, “D’Isernia notes. “The only other major shipbuilders are in Mobile, Alabama, about three and a half hours to our west, and to a lesser extent Jacksonville four hours to our east. Consequently, there’s not much job movement in our immediate area. ESG is insulated from competition by our geographic separation from other shipbuilding labor markets.

However, there is still a need to cultivate a skilled talent pool. “We look to partner with trade schools, high schools, colleges, and universities, state and local agencies, to interest people in rewarding shipbuilding careers,” D’Isernia says. “We also recruit nationwide for both tradespeople and professional categories. Right now we estimate that in the next 18 months we’re going to need to expand our workforce to close to 1800.”

Full Staffing Mitigates Risk

Every manufacturer requires sufficient staffing.

But in shipbuilding, full and capable staffing is key. “For customers, it mitigates risk” D’Isernia says. “These are complex, custom projects, Pictured: top to bottom: Arrival of an ultra highspec 400 class Multi-Purpose Support Vessel at ESG’s Port St. Joe facility; Rendering of HOSSOVTM 300E; Launch of USCGC ARGUS (WMSM-915); right top to bottom:R.B. WEEKS trailing suction hopper dredge sea trials; Rendering of the medium-class hopper dredge (MCHD) for the U.S. Army Corps of Engineers; Sea trials of one of three award-winning Ollis Class Staten Island ferries built for NYCDOT. 22 INDUSTRY TODAY

EASTERN SHIPBUILDING | PROFILE

requiring a highly skilled and knowledgeable workforce. ESG customers can be confident we have experienced people who can do the job correctly.”

D’Isernia adds that, like other manufacturers, ESG is employing robots or other automation where it can, but shipbuilding remains a labor-intensive craft. “Automation was traditionally seen as a way to reduce your labor force, but these days it’s a tool to help address the shortage of skilled labor. We do have robotic welding and an automated panel line to utilize as practical, but shipbuilding is one of BROWNLEE MORROW COMPANY Established in 1952, Brownlee-Morrow Co. has become a leading force in air and fluid handling equipment across the southeastern US. Our success stems from our founders’ vision of a full-service sales-engineering firm dedicated to the precise application of engineered solutions for air and fluid handling challenges.

Today, we offer an extensive range of products and services, including pumps, fans, and water/ wastewater process equipment. Our capabilities encompass shop repairs, field services, system design and drafting, custom pump skids, well drilling, and other value-added solutions. With offices in Birmingham and Mobile, AL, Brownlee-Morrow Co. delivers exceptional customer service throughout the region. We cater to diverse industries such as power generation, mining, automotive, chemical, pulp and paper, primary metals, food and beverage, and marine shipbuilding. Our commitment to solving complex challenges and enhancing system performance defines our continued industry leadership.

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PROFILE | EASTERN SHIPBUILDING

the last customized fabrications. Every vessel is uniquely different. It’s not like where you can automate a process because you are making the same widget over and over again.”

He does note that the ability for ESG shipyards to handle multiple projects at once is an advantage. “Every vessel build is going to have lag times, so it’s important that we always have the flexibility to work on many various designs as needed.”

Value Add

He adds that while price is often a primary determinant of RFPs, even government contracts take into account a mix of factors. “One of the grading criteria in addition to price is past performance and how delivery represents the 24 INDUSTRY TODAY

best value.” D’Isernia says. “Generally, there are four to six prime factors considered in awarding a contract.”

While ESG continues to grow with both commercial and government awards, the company is embarking on a new expansion. “We’re looking to make full service repairs a bigger piece of our business,” D’Isernia says. “As part of a $55 million investment, currently dredging at our Gulf County location to eventually accommodate ship repairs. We’re about three to four years out to completion.”

Pictured: Launch of USCGC ARGUS (WMSM-915) at ESG’s Nelson St. facility; ESG and Bridgeport & Port Jefferson Steamboat Company leadership at the LONG ISLAND Keel Authentication Ceremony.

EASTERN SHIPBUILDING | PROFILE

As indicative of its commitment to quality and on-time delivery, ESG is ISO 9001 certified.

All ESG facilities are also ISO 14001 certified.

“There’s a big push towards to reducing ship emissions and moving away from diesel to LNG (Liquid Natural Gas) and hybrid battery technologies,” D’Isernia says. “We are proud to be leaders in this move towards reduced and even zero emissions. We have invested in the necessary equipment, processes, and procedures to minimize our environmental impact.”

He adds, “Our customers depend on us to get the job done and deliver the results they need.

In particular, we look forward to working with the Navy and Coast Guard to better prepare our fleets to counter the growing threats of our adversaries. At the same time, today’s commer-

cial vessels are equally sophisticated and important to ensure safe water transport. Selecting the right shipyard is crucial for any ship owner.

ESG is a proven reliable partner with a record of successful engineering and construction of large, complex ships, on-time and on-budget.”

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FEATURE - DULLES INTERNATIONAL AIRPORT

DULLES INTERNA AIRPORT: A RELIA SUPPLY CHAIN PA

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FEATURE - DULLES INTERNATIONAL AIRPORT

ATIONAL ABLE ARTNER I

Investments in terminal facilities help Washington Dulles International Airport build on status as one of world’s best airports.

n early 2024, lawmakers announced $35 million in federal grant money allocated by the Bipartisan Infrastructure Law to upgrade the terminal facilities at Washington Dulles International Airport.

The new 14-gate, 400,000-sq.-ft. terminal will include connection to the AeroTrain and the Washington Metro Silver Line. These new features are just a few of the many ways Dulles is taking off as a hub for logistics management on the East Coast.

Dulles International Airport is an emerging air cargo gateway in the Mid-Atlantic region that serves a large catchment area along the East Coast. Dulles opened in Northern Virginia, 26 miles west of Washington, D.C., in 1962, following through on a choice made four years earlier by an American president who knew the important intersection of land and strategy: Dwight D. Eisenhower. By the start of this century, the airport was one of the fastest-growing in the world and a gateway to America’s East Coast.

With its strategic Mid-Atlantic location and INDUSTRY TODAY 27

FEATURE - DULLES INTERNATIONAL AIRPORT

access to international markets, Dulles is a major asset to the East Coast supply chain and a strong location for international cargo, and VEDP is partnering with the Washington Airports Task Force on a consultative study to

evaluate cargo market share opportunity for the airport. Currently, Dulles handles more than 300,000 tons of cargo annually and is serviced by 41 airlines providing connections to 57 international and 86 domestic destinations.

Eric Jehu Vice President, Transportation & Logistics, Virginia Economic Development Partnership Eric Jehu serves as vice president of transportation and logistics at the Virginia Economic Development Partnership, where he provides leadership for developing and implementing strategies to promote employment growth within the logistics industry in Virginia.

Email: ejehu@vedp.org Contact information: vedp.org 28 INDUSTRY TODAY

FEATURE - DULLES INTERNATIONAL AIRPORT

Dulles carried more than 25 million passengers in 2023, and 21,171 passenger flights took off in December alone.

That volume hasn’t hurt the airport’s efficiency. In July, AirHelp, a passenger rights tech company, released its annual rankings of the world’s best airports, rating the facilities on on-time performance, service quality, claims processing, customer opinion, food and shops.

Dulles came in at No. 11 worldwide, with only Salt Lake City ranking higher among American airports.

Dulles’s advantageous location draws numer-

ous major industries that value reliability and attention to detail — biotech, pharmaceutical, and medical device companies value Dulles’s ability to handle delicate product quickly and safely. Another major Dulles customer is the fast-growing data center industry, drawn by the presence of “Data Center Alley” in nearby Loudoun County, the world’s largest concentration of such facilities. Major tech companies take advantage of the airport’s reliable reputation to supply their nearby data centers.

Irish multinational company Hanley Energy helps partners including data center operators

Pictured: These renderings from Washington Dulles International Airport show the future plans for the new Concourse E, fueled by $35 million in federal investment from the Bipartisan Infrastructure Law.

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FEATURE - DULLES INTERNATIONAL AIRPORT

use energy more efficiently. The company found a Dulles location was ideal to serve its customers, and in 2023, announced an expansion 20 times larger than the company’s original Virginia property.

“We had learned from a number of other offices we’d opened around the world that were much greater travel and distances from airports

and infrastructure that it really made it very difficult, when you were flying in, to be effective,” said Hanley CEO Clive Gilmore. “We were 10–15 minutes from [Dulles]. That was the first criteria for the office.”

The airport connects to all major U.S. markets via the interstate highway system, including the nearby Capital Beltway and Interstates 95 and

Pictured: Satair, a subsidiary of aviation giant Airbus, opened its location near Washington Dulles International Airport in 2019; Washington Dulles International Airport was named the 11th-best airport in the world, and the second-best in the United States, by AirHelp.

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66, with major freight thoroughfare Interstate 81 not far to the west. As the primary international airport for the Washington metro area, Dulles serves one of the major economic regions in the United States with a continuously growing number of international airlines. While Baltimore and Richmond are well-known short trips from Dulles, more than 56 percent of the U.S. population resides within a one-day drive, extending the airport’s effective footprint hundreds of miles from the airport in every direction.

Also convenient are key facilities operated by The Port of Virginia, including the Virginia Inland Port an hour west in Warren County, while the port’s Hampton Roads facilities are just over 200 miles away by road. The World Bank Group ranked the port as the most effi-

cient large port in North America in 2022, and major hardware retailer Lowe’s Companies, Inc. rated it as its International Port of the Year in 2022 and 2023, with the company citing the port’s “best-in-class partnership” and calling the port “highly engaged and responsive to any opportunity where they can provide additional value supporting our cargo flow.”

It’s Virginia’s infrastructure that has driven importers to use Dulles to serve markets up and down the East Coast and as far away as Michigan. While other airports may be closer to the end customer, Dulles’s reliability gives it a crucial edge, leading major freight forwarders like Kuehne+Nagel to set up dedicated facilities at the airport. That location also confers advantages through its proximity to the nearby

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FEATURE - DULLES INTERNATIONAL AIRPORT

federal government — the Transportation Safety Administration routinely conducts demos at Kuehne+Nagel’s Dulles facility, which branch manager Marc Barlund says “helps us know what trends are coming.”

Other major freight companies have realized the advantages of a Dulles partnership. Dutch 32 INDUSTRY TODAY

aviation giant Airbus has made the decision twice — first with a customer service and parts center in 1990, then through a subsidiary, Satair, in 2019. As David Kelley, Satair’s head of operations for the Americas, put it, “We looked at talent and resources in the region.

We looked at freight routes and international

FEATURE - DULLES INTERNATIONAL AIRPORT

airports and [concluded] that Loudoun County was the best place to do business.”

Also working in Dulles’s favor is its location in Virginia’s welcoming climate — in more ways than one. The Commonwealth’s sensible, stable business climate and the advantages it offers companies are well known, but Virginia

also has an advantageous climate in the more traditional sense, with companies attracted to the lack of disruptions.

Dulles also operates under another name that shows its advantages for companies: Foreign Trade Zone 37. That status confers numerous advantages to companies that use the airport as a gateway, notably tariff reductions to qualifying businesses located within 60 miles. Dulles’s air cargo amenities include bonded warehousing and refrigerated and ambient-temperature-controlled storage spaces.

Dulles is taking proactive steps to maintain its advantages and seek novel ways of using its assets. The Metropolitan Washington Airports Authority is working with Dominion Energy on a 100MW solar project with a battery storage system. Set to come online in 2026, the array will give Dulles the most solar capacity of an U.S. airport.

INDUSTRY TODAY 33

PROFILE | DASSAULT FALCON

LOFTY BUSINESS 34 INDUSTRY TODAY

DASSAULT FALCON | PROFILE

Dassault Aviation’s Dassault Falcon business jet series is characterized by advanced technology, exceptional performance, and luxurious interiors.

M

anufactured by French aerospace manufacturer Dassault Aviation (named after founder Marcel Dassault), the Dassault Dassault Falcon jet family sets the standard for high-performance executive aircraft. With a shared DNA of legendary fighter jets like Mirage and Rafale, every Dassault Dassault

Falcon carries technologies proven in the most challenging environments.

The Dassault Dassault Falcon jet lineage began over 60 years ago in 1963 with the introduction of the Dassault Dassault Falcon 20, or what was then known Mystère 20s. Over the decades since, Dassault expanded the series to include a range of models, each incorporating INDUSTRY TODAY 35

Dream big, fly big.

Sixty years of a winning partnership with Dassault united by a shared commitment to aviation excellence.

2024

Falcon 6X

Powered by PW812D

1963

Mystère 20

Powered by PWJT12A-8

DASSAULT FALCON | PROFILE

cutting-edge advancements in aerodynamics, avionics, and passenger comfort. The Dassault Dassault Falcon Jet series is celebrated for its blend of speed, range, and efficiency, catering to a diverse array of business and personal aviation needs.

Dassault Aviation currently supports a fleet of over 2100 Dassault Falcon s in service in over 90 countries, with a worldwide service network and strategically located command centers available 24/7. Dassault Falcon owners and operators are backed by 2,200 professionals in a global network capable of responding to every need, from the routine to the extraordinary, with skill and

precision.

Dassault Falcon s consistently outperform their competitors in long-term retained value, making them a superior long-term investment.

The highly-optimized design of Dassault Falcon aircraft not only delivers industry -leading fuel efficiency, but costs less to maintain than business jets in its class. That’s because the use of Pictured: Dassault Dassault Falcon has more than 2,100 Dassault Falcon s flying. The fourth generation flight deck provides a number of novel safety features including large touch screen displays, a single lever Smart Throttle and an automatic recovery mode.

INDUSTRY TODAY 37

PROFILE | DASSAULT FALCON

lightweight materials makes them the most efficient aircraft in business aviation, reducing both fuel use and emissions.

Eco-responsibility extends beyond the aircraft itself to how the aircraft is manufactured. The company is strongly involved in worldwide programs to improve best practices and in promoting greener flight operations. Dassault’s eco-friendly manufacturing processes meet the highest industrial standards in the world such as ISO 14001 and European REACH. Named

a European Climate Leader by the Financial Times, Dassault is also part of the Clean Sky Joint Undertaking and similar initiatives.

All Dassault Falcon models can fly on 50 percent sustainable aviation fuel (SAF) blends.

However, the target is for all Dassault Falcon models in production by 2030 to operate at 100 percent SAF, offering the greatest climate benefit without compromising legendary Dassault Falcon efficiency and safety.

Pictured: Dassault Falcon prides itself on its technology, passenger experience and style in their customized cabins.

With a virtually limitless choice of configurations, furnishings, materials and finishes

38 INDUSTRY TODAY

Customized Flight

DASSAULT FALCON | PROFILE

to choose from, options range from multiple lounges and seating arrangements to dining and entertainment areas, state rooms, and spa-like bathrooms. Dassault Falcon owners collaborate with Dassault designers noted for their stunning and inventive work to achieve customized cabins with French flair for innovations.

New Dassault Falcon s are now equipped with Ambiance, an app-based full cabin management system that gives passengers control of their environment, in-flight entertainment, and communications, including email and video meetings. Ambiance recognizes a passengers seating location within the cabin, providing local control of temperature, lighting, and window shades.

Such innovation extends to the fighter-inspired pilot’s cockpit that features EASy, an integrated human/machine interface with better graphics and brighter colors that vastly

INDUSTRY TODAY 39

PROFILE | DASSAULT FALCON

increases operational capabilities and improves crew coordination, while at the same time reducing pilot workload to achieve enhanced flying and situational awareness. Dassault was the first business jet manufacturer to introduce digital flight controls designed for military aircraft to provide superior control and stability.

The Dassault Falcon Eye® Combined Vision System utilized a unique Head Up Display (HUD) that helps provide safer landings under all operational conditions.

Unique innovations in wing design and optimized strength-to-weight ratio, provides Dassault Falcon jets with unsurpassed agility and smooth cruising, capable of get in and out of challenging 40 INDUSTRY TODAY

airports and demanding approaches. In addition to smooth landings, whether at a major hub or remote airfield, a Dassault Falcon business jet can easily escape traffic tie-ups and turbulent weather conditions.

The Dassault Falcon Fleet

The newest edition to the Dassault Falcon family is the Dassault Falcon 10X, which will cruise to Mach 0.925 and fly up to 13,890 km non-stop. When certified in 2027, the 10X will Pictured: Dassault Falcon offers a range of configurations and furnishings from multiple lounges and seating arrangements to entertainment areas and state rooms.

DASSAULT FALCON | PROFILE

Pratt & Whitney Canada

be the largest purpose-built business jet in the industry. Its fourth-generation flight deck provides a number of novel safety features, including large-touchscreen displays, a single-lever Smart Throttle derived from top-line fighter technology, and an automatic recovery mode.

Dassault’s new extra widebody Dassault Falcon 6X features an award-winning interior with the largest cabin cross-section in business aviation, sized to carry up to 16 passengers with a range of 5,500 nautical miles and Maximum Mach operating speed of .90. The

Pratt & Whitney Canada (P&WC), an RTX (NYSE: RTX) business, was created in 1928 and is a world leader in the design, manufacture, and service of engines that power aircraft in the general, business, regional and helicopter aviation categories, and auxiliary power units. The company has 67,000 engines in service and 16,000 customers worldwide. In total, P&WC has produced more than 110,000 engines and in 2023 celebrated 1 billion flying hours.

The company’s fleet is supported by a Global Service Network of 55 owned and designated facilities. It has a portfolio of some 70 specialized engine maintenance services designed to support customers at every stage of their engines’ life cycle. The Pratt & Whitney Canada team is leading the way toward evermore sustainable aircraft propulsion -- from class-leading current products to sustainable aviation fuels, and to alternate technology solutions such as hybrid electric and hydrogen. www.pwc.ca.

INDUSTRY TODAY 41

PROFILE | DASSAULT FALCON

6X’s next-generation digital flight control system provides an unparalleled level of precision handling and turbulence damping that guarantees a silky-smooth ride under all travel conditions. Despite its size, the aircraft can access short fields under 3,500 feet.

42 INDUSTRY TODAY

The latest in the popular 2000-series with nearly 700 aircraft delivered to date, the Dassault Falcon 2000LXS seats up to 10 in widebody comfort with a range of 4,000 nautical miles.

Other models include the Dassault Falcon 8X with a range of 6,450 nautical miles and fea-

DASSAULT FALCON | PROFILE

turing superior soundproofing technology that makes it the quietest cabin in the industry. The 8X is up to 15 percent more fuel-efficient than any other aircraft in the ultra-long-range segment thanks to the three highly efficient Pratt & Whitney PW307D engines.

Newest in the 900 series, the Dassault Falcon 900LX features a sleek, fashion forward interior that meets the needs of any business traveler.

Strong yet light, agile yet smooth, powerful yet efficient, the 900LX assures pilots precise and responsive aerodynamic feedback and large

INDUSTRY TODAY 43

PROFILE | DASSAULT FALCON

safety margins. And like all Dassault Falcon s, the 900LX is compatible with SAF blends thanks to its three Honeywell TFE731-60 engines that deliver more power with lower fuel consumption and less maintenance.

It’s also worth noting a multi-mission line of Dassault Falcon jets, designed for government VIPs, naval rescue and medevac operations, strategic and maritime surveillance, and scientific research. Their high flexibility, impressive payloads, robust construction, and advanced flight controls make Dassault Falcon s the perfect choice for multi-mission duty.

Since the very first Dassault Falcon flew in 1963, Dassault has earned a global reputation for the best flying business jets in the industry.

Building, growing and maintaining strong relationships with its customers is a key part of the company’s success. Whether it is customizing a new Dassault Falcon , providing seamless delivery, service, or support, Dassault listens carefully to its customers, understands their needs, and pro-actively delivers the best solution at the right time.

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DASSAULT FALCON | PROFILE

INDUSTRY TODAY 45

FEATURE - THE SPACE ECONOMY

HERE’S HOW FOR SENSORS ARE POW THE SPACE ECON 46 INDUSTRY TODAY

RCE WERING NOMY

FEATURE - THE SPACE ECONOMY

Examining the crucial role of precision measurement and monitoring in the final frontier.

T

he space industry is no longer a niche sector dominated solely by government agencies. The advent of the space economy has catalyzed a new era where private enterprises are leading the charge in space exploration, technology, and sustainability. The space economy encompasses various sectors, including satellite communication, Earth observation, space tourism, launch services, space manufacturing, and space mining, among others. It involves both public and private entities, including government space agencies, commercial space companies, and research institutions.

We are also in the midst of a space renaissance, a period characterized by unprecedented advancements in space technology and exploration. This era is defined by the collaborative efforts of governments, private companies, and research institutions pushing the boundaries of what’s possible in space. At the heart of this evolution is the use of advanced force sensors.

Force sensors, which measure the loads, forces, and stresses that spacecraft and their components endure, are critical in this new age of exploration.

INDUSTRY TODAY 47

FEATURE - THE SPACE ECONOMY

Force Sensors: The Backbone of Space Exploration

Force sensors play a vital role in every aspect of space exploration. From the moment a spacecraft is designed, through its assembly, testing, launch, and operational phases, these sensors provide the precise measurements necessary to ensure safety and reliability. Whether it’s measuring the thrust of a rocket engine, the stresses on a spacecraft’s structure during launch, or the forces acting on landing gear as it touches down on a distant planet, force sensors are integral to mission success.

This is due to the fact that the space environment presents unique challenges that demand specific solutions designed for harsh conditions.

These solutions include load cells, torque transducers, and multi-axis sensors, all designed to withstand the extreme conditions of space.

For example, load cells are often used in rocket structure testing, where they measure the immense forces that a spacecraft endures during launch.

These sensors are critical for verifying the structural integrity of spacecraft and ensuring that they can withstand the stresses of space travel. These sensors not only test structural integrity in the design and development phase, but also in real world testing like within high powered wind tunnels and simulated launches.

Included below is a real-world example of what this type of test looks like.

Rocket Structure Testing

NASA’s Space Launch System (SLS) core stage was the largest ever built at 27 feet in diameter

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FEATURE - THE SPACE ECONOMY

and 200+ feet tall. Due to the immense size, core components including liquid hydrogen and oxygen tanks needed to be tested to ensure they could withstand launch loads up to 9 million pounds-force (lbf). To do this, load cells were attached to hydraulic cylinders at various locations along test stands to provide precise test

forces. Strain gages bonded to rocket structure surface and connected to data acquisition system for stress analysis. Using this test solution, engineers were able to measure loads applied at various areas on the rocket structure, verifying the structural performance under simulated launch conditions.

Pictured left: Interface 1220 WTS Series Wireless LowProfile Load Cell; Interface 1210 Series LowProfile Load Cell; Rocket Testing Structural Test Using Interface 1200 High Capacity LowProfile Load Cells; above: Interface Measurement Product Line Examples; below: Interface Load Pin Load Cells; Space Testing Application Note Using Interface Clevises , Load Pins and Instrumentation.

INDUSTRY TODAY 49

FEATURE - THE SPACE ECONOMY

Accurate testing and simulation are also essential for the development of reliable spacecraft. Force sensors are used extensively in these processes to replicate the conditions that spacecraft will face in space. For instance, in

spacecraft docking simulations, Wireless Load Cells are used to measure the forces exerted by actuators during docking maneuvers. This data ensures that the spacecraft can dock safely and securely, without exceeding the structural limits

Pictured above: Interface Wireless Telemetry Solutions for Test and Measurement; below: Spacecraft Testing Application Note Highlighting Interface WTS 1200 LowProfile Wireless Load Cells and our Wireless Display Product.

50 INDUSTRY TODAY

FEATURE - THE SPACE ECONOMY

KEITH SKIDMORE, CUSTOM SOLUTIONS DIRECTOR AND CHIEF APPLICATIONS ENGINEER, INTERFACE Keith Skidmore brings a unique blend of technical expertise and interpersonal skills to his role as Custom Solutions Director at Interface. With a deep-rooted passion for understanding how things work, Keith has spent his career mastering the art of connecting customers with critical force measurement solutions.

Keith’s academic foundation was laid at The Ohio State University, where he earned a Bachelor of Science in Mechanical Engineering in 1994. His career started at Sensotec in Ohio, but a desire for warmer climates led him to Arizona, where he joined DH Instruments as a Regional Sales Manager. Here, he honed his skills in selling pressure calibration equipment, which eventually sparked his interest in Interface’s innovative load cell and sensor technology.

In 1996, Keith joined Interface as a Senior Application Engineer, where he quickly became instrumental in working with a broad spectrum of industries, including aerospace, industrial automation, testing labs, automotive, and medical technology. After a decade with Interface, Keith expanded his horizons as a Measurement Application Engineer with Measurement Solutions, gaining a fresh perspective on the sales process from an outside representative’s viewpoint. In 2016, he returned to Interface as the Regional Sales Director and works today as Interface’s Custom Solutions Director and resident Chief Applications Engineer. of its components.

Force measurement tools also serve many purposes outside of spacecraft testing in the aerospace industry. One unique application of force measurement is for systems that provide a full range of natural motion for a realistic simulation of reduced gravity environments. The system would be used to simulate weightlessness so astronauts’ crews could learn how to han-

dle microgravity activities, including walking, running, and jumping. The system could also be used for surface operation studies, suit and vehicle development, robotic development, and mass handling studies.

Sustainability is also a growing focus in space exploration, with initiatives like space farming and resource mining gaining traction. Force sensors play a critical role in these efforts INDUSTRY TODAY 51

FEATURE - THE SPACE ECONOMY

by providing the precise measurements needed to optimize processes and reduce waste.

For example, in space-based vertical farming, Platform Scale Load Cells can be used to monitor the weight of produce as it is harvested by robotic systems. This ensures that the harvesting process is efficient and that resources are used effectively. Included below is a real-world example of this process.

Vertical Farming Monitoring

Vertical farming is the production of produce in a vertical manner using smart technology systems. Automated mechanics are used to pick up and move the products, thus using less Pictured above: Interface Space Repair Robot Application Note using our 6-axis Multi-Axis Sensor and BX8 Data Acquisition Module; below: Vertical Space Farming application Note using Interface’s SPI Platform Scale Load Cell and Wireless Telemetry System components.

52 INDUSTRY TODAY

human involvement and possible contamination – making this a great option for agriculture in space. In order to accurately test and monitor this solution, a wireless force measurement system is needed to monitor the robotics that pick up and move the produce to their next destination of the packaging process. The monitoring system included platform scale load cells, along with Wireless Strain Bridge Transmitter Modules, in the center of the platforms of the robotic lifting system that move around the produce. The strain bridge transmitter wirelessly transmits the data collected from the loa cells to a data display device. Using this solution, the

FEATURE - THE SPACE ECONOMY

vertical farming user can successfully detect and monitor the produce platform for their robotic lift system, and navigate the produce to the next step of their packaging line.

The Future of Space: Powered by Precision Measurement

As the space economy continues to grow, the demand for precision measurement solutions will only increase. Force sensors will remain at the forefront of this growth, enabling new advancements in space exploration, technology, and sustainability. Whether it’s supporting

the development of next-generation spacecraft, facilitating the exploration of distant planets, or enabling sustainable practices in space, force sensors will play a crucial role in shaping the future of space.

Force sensors are indispensable in the space industry. They ensure the safety, reliability, and efficiency of space missions by providing the precise measurements needed to navigate the complexities of space. As the space economy expands, the importance of these sensors will only grow, making them a cornerstone of the future of space exploration.

INDUSTRY TODAY 53

PROFILE | KOMATSU

DIGGING DEEP

Komatsu mining equipment and technologies are used worldwide to extract fundamental minerals that power modern society.

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KOMATSU | PROFILE

W

ith a heritage that spans over a century, Komatsu is a global powerhouse in developing and supplying technologies, equipment, and services for a range of industries, including forestry, forklift, industrial, and forestry markets. Building on its legacy of excellence in the heavy equipment sector, over the decades

Komatsu Mining Corp. has developed a comprehensive range of mining products designed to tackle the most demanding tasks, from excavating and hauling to drilling and grading.

Headquartered in Milwaukee, Wis., Komatsu’s mining products are synonymous with durability, innovation, and advanced technology, helping to make worldwide mining operations INDUSTRY TODAY 55

The Leading Producer of Fabricated Metal Components Producing high quality components for the rail, defense, mining and recycling industries.

Short lead times are just a part of our everyday business: • • • • • • •

Managing your order from PO to delivery Delivering your quality parts and assemblies on time and on budget Boosting production with robotic welding Full complement of CNC fabrication technology Wide range of machining and welding equipment Metal finishing and assembly services Quality engineering for customer specific and conceptual design

Accumetal Manufacturing is a registered ISO 9001-2015 Company

300 Wright Blvd, Stratford, ON N4Z 1H3 (519) 271-6710 info@accumetal.com

1039 Ridgeway Road Woodstock Ontario Canada N4V 1E2 (519) 537-6284 info@bfteck.com

Proud to be a PARTNER with KOMATSU

KOMATSU | PROFILE

more efficient, more productive, and safer in the process of extracting fundamental minerals vital to modern society. Komatsu introduced the first Autonomous Haulage System (AHS), an unmanned dump truck operation system to help keep mining sites operating non-stop, 24/7/365, allowing for stable operations at all times. Equally important, AHS improves safety by preventing near-misses that are prone to occur because of the high volume of equipment in operation at mining sites.

Komatsu is at the forefront of integrating cutting-edge technology into their mining equipment. The incorporation of telematics and automation systems allows for real-time monitoring and management of machinery, enhancing operational efficiency and safety. Komatsu’s

MineStar™ technology, for example, provides advanced data analytics and machine control systems to optimize performance and reduce costs.

Another example of Komatsu technical innovation is the launch of Application Programming Interfaces (APIs) that connect software programs, enabling communication and sharing of information otherwise unavailable to the individual application. Komatsu’s APIS provide real-time, read-only access to such data as equipment positioning changes, and cycle state changes, as well entry point location status, road state, and crusher telemetry.

In addition, Komatsu’s API infrastructure enables its industry-leading DISPATCH® fleet management and ProVision® Machine INDUSTRY TODAY 57

PROFILE | KOMATSU

Guidance systems to interface and interoperate with applicable third-party programs, helping to increase productivity, operational efficiency, and overall value to the mines. Real-time or two-way data sharing encompasses such applications as: • Supervisory Control • Mine Planning • Crusher Management • Aftermarket Systems Integration • Payload Management According to Lourens du Plessis, Vice President of Sales and Marketing, “As industry needs have evolved, we’ve come to understand that integration is increasingly more important and that we can’t solve all problems in the min-

ing value chain ourselves. The APIs allow us to collaborate with other technology providers to deliver enhanced value to the industry.”

Key Komatsu Mining Products

Komatsu’s mining products have a significant impact on modern mining practices. By continuously innovating and improving their equipment, Komatsu has set new standards in terms of efficiency, reliability, and safety.

Their machinery enables mining operations to achieve higher productivity levels while minimizing downtime and operational costs.

Pictured: Komatsu is a leading manufacturer of construction, mining, forestry and industrial heavy equipment.

Quality • Service • Delivery • Value 2209 Old Jacksonville Rd, Springfield, Illinios 62704 Phone: (217) 546-2249 | Fax: (217) 546-9433 Email: sales@rmc-bigcnc.com

RMC is your trusted source for Quality Precision CNC machining of mid to large components, expertly managing projects from initial prototype to long-term production. With nearly 80 years of experience serving diverse industries, RMC combines tradition and innovation to deliver exceptional results. Choose RMC for unparalleled quality and reliability in every project.

• • • • • • •

CNC Production & Prototype Machining medium to large CNC Turning Milling & Boring Gear Shaping Gear Hobbing Gear Gashing Modern CMM Quality Lab

For a complete list of our services, visit us at www.rmc-bigcnc.com

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KOMATSU | PROFILE

Komatsu is committed to reducing the ecological footprint of their machinery. Komatsu mining products feature fuel-efficient engines and emissions-reducing technologies that align with global environmental standards. This commitment not only helps in reducing operational costs, but also contributes to a cleaner, more sustainable mining operation.

Equally important, Komatsu places a high priority on operator comfort and safety. Their mining machinery is designed with ergonomic cabins, advanced control systems, and safety features to ensure a comfortable and secure working environment. This focus on human factors not only enhances productivity but also reduces the risk of accidents and injuries.

INDUSTRY TODAY 59

PROFILE | KOMATSU

ACCUMETAL GROUP OF COMPANIES Versatile Business Partner – Accumetal and Brant Form Teck, proud partners with Komatsu Mining providing the highest quality welded and machined fabrications for over 20 years.

Capabilities extend from small, punched components to large welded fabrications, we offer complete solutions starting with raw plate processed in house through cutting, forming, machining, coating and assembly.

Our companies have continued to upgrade our equipment to the latest technology in processes, robotics and automation thus solidifying ourselves on the leading edge of the newest of fabrication technologies. The Accumetal group provides fabrications manufactured out of Carbon Steel, Aluminum and Stainless Steels, our welding is certified by the Canadian Welding Bureau (CWB) and American Welding Society (AWS). We offer a fully equipped engineering department using the latest in 3D solid modeling for design and machining processes to support the fully equipped fabrication, machine shop and welding shop.

Accumetal Group is ISO 9000-2014 registered. We use a fully integrated ERP system that ensures on time delivery of our superior products.

Accumetal places customer service and product quality and delivery at the top of our priority list.

We look forward to continuing our long-standing relationship with the World Class Company Komatsu.

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KOMATSU | PROFILE

trolled cab for optimum operator comfort.

Simple, common-sense design provides access to all excavator components for easy and safe maintenance. The KOMATRAX Plus Health Monitoring System provides real-time operating information as well as downloadable fullevent history and trend data.

Dump Trucks

Key Komatsu mining products include the following:

Mining Excavators

An extensive line of Komatsu trucks ranging from 30- to 400-ton capacities come fully equipped with advancements in suspension, transmission, electric drive tech, and autonomous operation. Advanced load-sensing systems and automated transmission ensure optimal performance and fuel efficiency.

The Komatsu HD785-8 and HD1500-8EO are prime examples of Komatsu’s innovation in mining dump trucks. Engineered for high productivity, these trucks feature powerful engines and robust frames to transport large quantities of ore with minimal downtime. For example, the HD758-8 has the highest horsepower in its class, delivering fast acceleration out of the pit. As another example, the HD1500-8E0‘s integrated payload meter (PLM) manages the payload of each hauling cycle, analyzing production volume and the working conditions of the machine.

Komatsu’s mining excavators are renowned for their power, efficiency, and durability. Models like the Komatsu PC4000-11 and PC550011 surface excavators are designed to handle the most challenging environments with ease.

These excavators are equipped with advanced hydraulics and engines that offer superior digging forces and fuel efficiency, essential for Wheel Loaders large-scale mining operations. They also fea- Komatsu wheel loaders are designed for heavy ture a large sound-insulated and climate-con- lifting and high-speed loading. With advanced INDUSTRY TODAY 61

PROFILE | KOMATSU

ARROW OFF-ROAD – See Outside Back Cover In 2021, Arrow Off-Road was launched through the acquisition and merger of two leading machining and fabrication companies, CGL Manufacturing Inc. and the OEM Manufacturing division of Steelcraft Inc. This new venture is now a leading global supplier of precision-machined CNC castings, components, fabrications, and assemblies.

With roots in the metalworking industry going back to 1923, Arrow Off-Road, a division of Arrow Machine and Fabrication Group, offers off-road parts and equipment manufacturers an unparalleled global footprint that provides access to over 1,000 team members across ten global production facilities and over 20 strategic supply partnerships in Asia.

“Our team prides itself on delivering solutions that meet or exceed our customers’ expectations,” says Michael Ritchie, President of Arrow Off-Road and CEO of Arrow Machine and Fabrication Group. “We also offer an exceptional customer service experience that provides comprehensive support through each project’s lifecycle.”

Contact us at arrowmfgoffroad.com

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KOMATSU | PROFILE

ed elsewhere. Komatsu reclaim feeders feature robust construction to withstand harsh mining conditions, as well as advanced controls to optimize performance and maximize operating time. These machines are built to help control the total cost of ownership and allow mining and aggregates operations to have the flexibility and reliability their business depends on.

Shaft Sinking Equipment

The faster a shaft is sunk, the faster mining operations can commence. Komatsu offers shaft jumbo drills with Montabert HC drifters and the ZM01 shaft mucker to get the job done and with excellent operating costs.

hydraulic systems and enhanced operator ergonomics, and a wide variety of wheel loader options, these machines offer impressive productivity in material handling, ensuring that operations run smoothly and efficiently.

Reclaim Feeders

These machines convert batch haulage to continuous haulage to efficiently move materials such as ore and crushed stone from one place to another to be further processed or transportINDUSTRY TODAY 63

PROFILE | KOMATSU

Mining Dozers

High-performance dozers like the D375A-8 and the D475A-8 are designed for surface mining operations to handle tough terrains and large-scale earthmoving projects. Their powerful engines and advanced blade technology make them ideal for stripping and hauling

Richardson Mfg Established in 1946, Richardson Manufacturing Company (RMC) is dedicated to providing customers with high-quality components delivered on time. Based in Springfield, Illinois, the company has built a reputation as a trusted, value-added machining partner, specializing in CNC Machining from prototyping through to production for midsized to large components. RMC collaborates with OEMs in various sectors, including mining, construction, and utilities. Their capabilities encompass: • Large CNC Turning (up to 126 inches in diameter and 96 inches in cutting height) • Gear Shaping (up to 72 inches in diameter, 55 inches in cutting height, and 12 inches of stroke) • Gear Hobbing (up to 52 inches in diameter, 40 inches in cutting height, and 28 inches of stroke) • Gear Gashing (up to 78” in diameter) • Large horizontal Milling and Boring operations • Contract Tooling, Fixture, and Gauging services To meet its objectives, RMC continually invests in new technologies (both machinery and systems) and prioritizes ongoing education for its workforce.

The company also features a modern CMM quality lab and a state-of-the-art tool room that manages all low-volume projects, including Milling, Turning, Welding, Plasma Cutting, Fixturing, Gauging, and Prototype Machining.

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tasks in mining environments. Komatsu mining dozers provide increased engine power while also achieving a 10 percent reduction in fuel consumption using automatic transmission equipped with lockup torque converter. Dozers directly impact mining productivity by keeping blasting, loading, and dump areas clean, enabling loading and hauling equipment to work more efficiently.

KOMATSU | PROFILE

Building Gentle Giants

In the dynamic and demanding field of mining, Komatsu’s products are more than just tools— they are integral to the success and efficiency of mining operations. With a rich history of innovation, a commitment to quality, and a focus on sustainability, Komatsu continues to lead the The images used in this article are royalty-free images courtesy of Shutterstock

way in mining technology. Whether for largescale mining operations or small-scale projects, Komatsu’s range of mining products offers the reliability and performance needed to meet the challenges of the modern mining industry. As technology evolves and the industry advances, Komatsu remains at the forefront, driving the future of mining with their state-of-the-art machinery and solutions.

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FEATURE - US VIRGIN ISLANDS ECONOMIC DEVELOPMENT AUTHORITY

GROWING THE USV ECONOMY THROUG MANUFACTURING &

66 INDUSTRY TODAY

FEATURE - US VIRGIN ISLANDS ECONOMIC DEVELOPMENT AUTHORITY

VI GH & RETAIL

The economy of the US Virgin Islands is diversifying with the help of the Small Business Administration’s State Trade Expansion Program.

T

he U.S. Virgin Islands (USVI)—comprised of three main islands, St. Croix, St. John, and St. Thomas—has long been renowned for its vibrant tourism industry, attracting millions of visitors each year with pristine beaches, lush mountains, rich culture and warm hospitality. However, global disruptions such as the COVID-19 pandemic and natural disasters have underscored the need for economic resilience and diversification. The territory’s reliance on tourism, while lucrative at times, has proven vulnerable during periods of crisis.

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FEATURE - US VIRGIN ISLANDS ECONOMIC DEVELOPMENT AUTHORITY

In response, the U.S. Virgin Islands Economic Development Authority (USVIEDA) has embarked on a strategic initiative to strengthen the small manufacturing and retail trade sectors, with the support of programs like the U.S. Small Business Administration’s State Trade Expansion Program (STEP).

in tourist arrivals compared to previous years.

Service exports, primarily driven by visitor spending, dropped by 43.5 percent that same year, contributing to a 2.2 percent decrease in the USVI’s GDP. Notably, during the COVID19 pandemic, the USVI tourism rebounded and did extremely well when compared to other Caribbean islands, but the memories from the The Need for Economic experience were lasting.

Diversification and Vision 2040 The territory leadership thus saw the urgent The devastation wrought by hurricanes Irma need for a multi-generational economic plan and Maria in 2017, coupled with the economic aimed at diversification and sustainability. So, fallout from the COVID-19 pandemic, exposed Pictured above: USVI companies such as the risks of the USVI’s narrow economic base. VibezNatural and LaVela Candles recently In 2020, the territory experienced a decline participated in the NY Now trade show with the USVI EDA’s STEP Program.

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FEATURE - US VIRGIN ISLANDS ECONOMIC DEVELOPMENT AUTHORITY

Vision 2040 was born—a strategic roadmap that outlines recommendations for fostering sustainable economic growth, wealth generation and job creation across the USVI. By emphasizing the growth of key industries such as retail trade, light manufacturing, renewable energy, agro-processing and ocean tech, Vision 2040 aims to establish a more varied economy that is futureproofed against potential tourism disruptions.

2022 census data revealed that the USVI’s retail sector emerged as a standout performer, with an average revenue per establishment

of $3.73 million. This surpasses the average revenue per establishment across all sectors under President Biden’s American Rescue Plan, which stands at $3.10 million. Additionally, Retail Trade establishments reported a revenue per employee of $287,281, underscoring the sector’s vitality and its role in the territory’s broader economic landscape.

The light manufacturing sector also plays a crucial role in the USVI economy, generating $25 million in exports annually. With a focus on rum production and other subsectors such as watchmaking, the USVI also possesses the

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FEATURE - US VIRGIN ISLANDS ECONOMIC DEVELOPMENT AUTHORITY

necessary infrastructure to support modern logistics as a light manufacturing hub, including deep-water port facilities and two international airports for cargo and shipping.

The Vital Role of the State Trade Expansion Program (STEP)

At the forefront of Vision 2040 and the territory’s efforts to diversify the USVI economy is the U.S. Small Business Administration’s State Trade Expansion Program (STEP). This initiative, administered by USVIEDA’s Enterprise Zone Commission, has been instrumental in helping our small retail businesses navigate the global market. STEP provides financial support for USVI enterprises to participate in international trade shows, conduct market research and develop export strategies—essential steps for expanding their reach.

NADINE MARCHENA KEAN & CELINA D. MORRIS, U.S. VIRGIN ISLANDS ECONOMIC DEVELOPMENT AUTHORITY

Nadine Marchena Kean is the Managing Director of the U.S. Virgin Islands Enterprise Zone Commission. A native of the Virgin Islands, Mrs. Marchena Kean attended Bernard M. Baruch College, City University of New York and earned a BBA in International Marketing with a minor in public relations.

Mrs. Marchena Kean has honed her economic development skills working for trading companies such as NI (National Intergroup) World Trade and Mitsui & Co. and Sogasosha, where she worked in the New York office as well as at the Tokyo headquarters.

Celina Morris is a native of St. Thomas, an island in the U.S. Virgin Islands, and is the Director of Marketing of the U.S. Virgin Islands.

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FEATURE - US VIRGIN ISLANDS ECONOMIC DEVELOPMENT AUTHORITY

The program’s impact has been profound since it first appeared in the USVI in 2011. By reducing the barriers to entry into international commerce, STEP has empowered local business owners to scale their operations and introduced small manufacturers to global markets – from a mom-owned skincare company, Hygge, that’s alleviating eczema symptoms with local remedies internationally, to a local bakery, In Pictured: Company founders at the US Virgin Islands booth at the NY Now trade show in New York City in August of 2024.

the Mix, expanding globally and sharing USVI culinary traditions with the mainland United States and beyond.

Iveliz Petersen from St. Croix sought out to make her own soap that would help her son find some of the relief he needed for his eczema. From those humble beginnings rooted in necessity, Hygge Suds was launched, now expanding into a full line of hand-crafted, all natural vegan products with the same care poured into every product as when she was making soap for her son.

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FEATURE - US VIRGIN ISLANDS ECONOMIC DEVELOPMENT AUTHORITY

In the Mix Cakery & Café in St. Croix, owned

by Cherise Jarvis, is a family-owned business rooted in the dedication to preserve and elevate traditional Virgin Islands baking techniques and traditions. Cherise’s daughter left her lucrative job in the mainland United States to return to the islands and help her mother take the business to new heights. Together, they’ve not only perfected the art of creating baked goods that capture the essence of local flavors but have also innovated by making these treats ready to ship globally, allowing customers far and wide to savor the taste of the USVI. These entrepreneurs are not only supporting themselves and their families but also driving significant economic change by contributing to a more resilient economy. The support offered through STEP has not only fostered growth in individual businesses but has also strengthened the overall economic fabric of the USVI by encouraging a more robust and diverse export sector.

Cultural & Creative Exports: A Unique Selling Point for USVI Businesses

Entrepreneurs in the USVI are harnessing the territory’s rich cultural traditions and natural products that resonate globally. For example, materials and remedies, blending them with LaVela, a handmade fragrance brand, incorpomodern consumer demands to create unique rates traditional ingredients like hibiscus, turmeric, and lemongrass into its offerings. LaVela was Pictured: USVI EDA staff members help educate founded by Amandla Williams, a native Virgin small business owners about the opportunities Islander born and raised on Saint Thomas, who offered through the SBA’s Step Program.

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is steadfast in her mission to elevate USVI culture and heritage through her entrepreneurial endeavors. Through the support of STEP and USVIEDA’s Accelerator Program, Williams has been able to refine LaVela’s products and expand its market presence.

Additionally, Christa’s Art Gallery on Saint Croix showcases a range of artwork that celebrates the USVI’s rich history and what it means to be Caribbean. Thanks to the STEP program, founder Christa-Ann Davis Molloy has been able to expand her reach beyond INDUSTRY TODAY 73

FEATURE - US VIRGIN ISLANDS ECONOMIC DEVELOPMENT AUTHORITY

the islands, sharing the essence of the territory with the world by attending trade shows such as the recent NY Now show in New York City in August.

“Made in the USVI”, a program of the territory’s Enterprise Zone Commission, further promotes locally made goods, emphasizing the quality and authenticity of products born out of 74 INDUSTRY TODAY

the USVI’s unique cultural and environmental landscape. This initiative has gained traction, particularly in the wake of the pandemic, which saw a rise in people starting businesses inspired by a pause in traditional tourism jobs. This program organizes seasonal pop-up shops across the USVI, giving both residents and visitors the opportunity to purchase locally

FEATURE - US VIRGIN ISLANDS ECONOMIC DEVELOPMENT AUTHORITY

Caribbean offers significant advantages for trade, particularly with Latin American markets. The territory’s proximity to key shipping routes and its political status as a U.S. territory enable businesses to enjoy the benefits of U.S. law and the U.S. dollar while accessing a broader international market and having less traditional regulation.

For example, the USVI’s exemption from the Jones Act, which typically mandates that goods transported between U.S. ports be carried on U.S.-flagged vessels, provides additional flexibility in shipping options. This exemption has the potential to lower transport costs, making the USVI more attractive to international shippers and enhancing its role as a central hub within the Caribbean region.

The Future is Bright

made products. The diverse selection includes art, books, candles, jewelry, apparel, and food items, perfect for special occasions like the holiday season and cultural carnival events.

Strategic Location and Trade Relationships

The USVI’s geographic position in the

Looking ahead, the USVI’s efforts to strengthen its small manufacturing and retail trade industries are expected to continue yielding positive results. The combination of government support through initiatives like STEP, the entrepreneurial spirit of local businesses, and strategic investments in the territory’s economic infrastructure all combine to position the USVI for sustained growth. As the territory continues to diversify its economy and build on its strengths, it is poised to become a model of resilience and innovation in the Caribbean, while it continues to hold our hearts as an iconic visitor destination as well.

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PROFILE | GINCOR

WORK READY TRAILERS AND BODIES Gincor Werx supports the construction industry with industry leading vocational upfitter backed by over 65 years of know-how.

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GINCOR | PROFILE

W

ith four decades of experience and expertise in the custom manufacturing of vocational vehicles, Gincor Werx is an industry leader known for quality workmanship and technical innovation. Named one

of Canada’s Best Managed Companies, one of the country’s leading business awards programs recognizing best-in-class businesses, as well as a Great Place to Work Canada 2025 Certified for the fifth consecutive year, the broad Gincor Werx product portfolio includes dump INDUSTRY TODAY 77

PROFILE | GINCOR

bodies, snow and ice equipment, flat decks, and van bodies, as well as heavy haul, equipment, tag, step deck, and live bottom trailers used by municipalities and the general construction industry.

The company began as a family business in 1978 as Gingras Corriveau, a welding and repair shop run by Robert Corriveau, Philippe Gingras, and Louis Gingras. In 1986, Gingras 78 INDUSTRY TODAY

Corriveau began distribution of BIBEAU dump-body products. This new partnership combined Gingras Corriveau’s quality installation techniques and responsive after sale service with BIBEAU’s superior dump box products.

Gingras Corriveau soon became the number one BIBEAU dealer in Canada.

In 2002, Luc Stang, a nephew of Corriveau, bought the company from the original own-

GINCOR | PROFILE

ers and subsequently rebranded it as GinCor. Stang continues today as President and CEO of the privately-owned business.

When it acquired Durabody in 2015, Gincor Werx became Canada’s largest vocational upfitter with manufacturing, installation, service, and customization capabilities. Additional acquisitions of JC Trailers and Cross Country Trailers further solidified the company as Canada’s

largest supplier of truck equipment and trailers.

In 2017, Gincor Werx formed a strategic partnership with DEL equipment that brought it a national manufacturing, sales, parts, and service network.

The 2022 acquisition of Drivetec Manufacturing added expertise in the service of hydraulics, drivelines, suspension systems, and vehicle alterations as well distribution of key INDUSTRY TODAY 79

PROFILE | GINCOR

components to the truck and trailer industry.

And in February 2024, Gincor Werx acquired Wiltsie Truck Bodies, maker of a diverse line of dump and truck bodies, pony trailers and flat decks. The company also offers repairs, painting, wheelbase changes and lift-axle calibrations, in addition to distribution for brands such as Grote, Whiting and Tommy Gate.

While Wiltsie will be eventually be rebranded as Gincor, their customer base can expect business to continue as usual.

Christian Stang, VP of Business Development, commented on this latest acquisition, saying, “For us, it’s a matter of putting in our best practices and trying to keep some of their best practices. What this acquisition means to Gincor is

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GINCOR | PROFILE

to be able to better support our current existing client base in southwestern Ontario. Bringing our best practices into that business, and then we start looking at their processes and procedures. Is there something that we can learn?

We believe that we can always learn something from somebody.”

Today, Gincor Werx operates together with its partnerships 13 locations throughout Ontario and Canada, employing 550 employees devoted to manufacturing, installation, sales, service and parts. Manufacturing space totals 478,000 square feet, with 90 installation bays, 22 service bays. The company’s extensive suite of products is sold through dealer affiliates.

engineering, metal fabrication capabilities, and project management skills to design and build custom dump bodies for a wide variety of applications used in municipal, mining, military, railroad, and other industrial segments. Gincor Werx fabricates its own line of single, tandem, and tri-axle dump bodies from HSLA or AR Steel in a wide variety of grades and can manufacture a custom HRU dump body with batch gates, gravel chutes, asphalt aprons, and many more features.

Custom Dump Bodies

Pictured: Custom, single/tandem tri-axle dump body truck and a comprehensive line of van body solutions for dry freight, curtain side and thermo technology.

With 110 years of combined truck body manufacturing experience, Gincor Werx provides

Snow and Ice

Gincor Werx is a leading solution provider of municipal and highway snow and ice clearance

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PROFILE | GINCOR

applications. The company partners with the best OEMs, such as Viking-Cives, to combine plows, wings, scrapers, and salters into a complete upfit package to perform any snow and ice removal job.

Heavy Haul Trailer

When it comes to heavy haul trailers, Gincor Werx quality workmanship and technical innovation is available in a number of different Pictured: Gincor is Canada’s largest upfitter offering manufacturing, installation, services and customization capabilities.

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GINCOR | PROFILE

models. These include tag, sliding axle, extend- cations. The company makes a variety of flat able step deck tanker, 35 ton tandem float, decks or vans, insulated or dry-freight truck tridem axle hydraulic tilt drop deck, and goose- bodies for a variety of applications. neck trailers.

Gincor Werx is a Canadian distributor for world renowned Schmitz Cargobull Truck Live Bottom Trailers Bodies, the best in class refrigerated truck body Gincor Werx live bottom trailers are available manufacturer. Its patented Ferroplast™ panel in a number of configurations, These include technology provides significant savings to lowquad steel, tridem steel, and 8 axle. ering the total cost ownership.

Van Bodies

Decks

Gincor Werx can produce highly customized Whether it’s an aluminum deck to accompany truck bodies to suit the most challenging appli- a crane installation, a delivery vehicle or tilt INDUSTRY TODAY 83

PROFILE | GINCOR

deck tow truck, Ginco Werx craftspeople build and install a high-quality steel, checker plate, or wood floor deck. Dumping platforms are an option. Trucks are further customized with a complete selection of accessories such as tool Pictured: With four decades or experience and expertise in the custom manufacturing of vocational vehicles, Gincor is an industry leader known for its quality workmanship and technical innovation.

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GINCOR | PROFILE

boxes, storage bins, headboards, and lighting.

Platformdecks are built to customer requirements using high grade materials and heavy duty construction.

skilled and expertly trained technicians ready to provide exceptional service support. The company also provides mobile service to northern and eastern Ontario.

Parts and Service

Financing

Gincor Werx recognizes the importance of Gincor Werx Finance provides a number of supporting all its equipment after it leaves its attractive options for customers to finance their manufacturing facilities. Service reps are highly next equipment purchase.

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FEATURE - TRENDS IN REMOTE SERVICES & MONITORING

USE OF REMOTE SERVICES SURGES 86 INDUSTRY TODAY

S

FEATURE - TRENDS IN REMOTE SERVICES & MONITORING

Technology enhances operational efficiency and mitigates skills gaps.

A

n expanding number of end users have adopted or plan to adopt remote services to minimize and prevent downtime, optimize operations, and mitigate the impact of skills gaps in the workforce, according to Trends in Remote Services & Monitoring, a report published in January

2024 by PMMI, The Association for Packaging and Processing Technologies.

According to the report, 54.1 percent of end users have increased their investment in remote services and monitoring since the beginning of 2021, and remote support is seen as a very effective tool in helping address skills gaps by most end users (87.3 percent) and OEMs (96.8 percent).

The report assesses post-pandemic use of remote services by end users and OEMs, examines the most important attributes driving investment in remote services and monitoring, and explores the barriers to this investment. It also examines the future role of remote services and monitoring technology.

For end users, remote support is the most popular remote service used currently or planned to be adopted, followed by remote training, remote monitoring, and predictive maintenance. End users are less interested in virtual factory acceptance tests and remote commissioning with one respondent noting, “To get a good picture of the equipment, you have to be there …the physical aspect of a factory acceptance test is crucial.”

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FEATURE - TRENDS IN REMOTE SERVICES & MONITORING

Remote support

When considering remote service, remote support tends to be the first technology adopted. Used by more than half of the end users surveyed (55.1 percent), remote support encompasses remote troubleshooting, diagnostics, and repair. It often can solve a problem more quickly and economically than an in-person visit from an OEM technician. Adopters of the technology have found it can also reduce costly downtime, optimize machine/operation performance, and offset skills shortages.

During the COVID-19 pandemic, when in-person interactions were not possible, remote support helped keep equipment running effi88 INDUSTRY TODAY

ciently, maintain production, and update lines.

Since pandemic restrictions were lifted, the technology has been embraced due to the benefits it can generate. As a result, most software-based issues are now addressed via remote support, and many mechanical failures can also be corrected without an on-site visit.

Remote monitoring

Currently used by 37.5 percent of end users, remote equipment monitoring takes remote support a step further by equipping machines with sensors. These sensors monitor parameters such as temperature, pressure, and vibration, communicate this data via the Internet

FEATURE - TRENDS IN REMOTE SERVICES & MONITORING

of Things, and rely on cloud computing for downtime and product loss, the major drivanalytics. ers pushing the implementation of predictive maintenance, according to another PMMI Predictive maintenance report, Packaging and Predictive Maintenance.

Progressing another step, remote monitoring Other benefits of adopting a predictive maintesupports predictive maintenance. Although nance scheme include longer machine life and a relatively small number of end users (18.4 reduced parts requirements because replacepercent) rely on remote monitoring data to per- ments are installed as needed rather than on an form predictive maintenance, interest is surg- arbitrary schedule. ing, with 50.4 percent of survey respondents Predictive maintenance relies primarily on planning to implement it by 2026. Analyzing three tools: thermography, full equipment the data captured by the digital monitoring monitoring, and computerized maintenance tools makes it possible to predict asset behavior management system software. Equipment and perform repairs proactively. This reduces monitoring may involve analysis of vibration,

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FEATURE - TRENDS IN REMOTE SERVICES & MONITORING

oil, and machine-level fault codes, according to another PMMI report, Challenges and Opportunities for Packaging and Processing Operations. Predictive maintenance programs also may include parts room setup and organization, risk and reliability software, tracking hours of use until downtime, outage planning and scheduled total productive maintenance, risk minimization, and mean time between failures data.

The transition to predictive maintenance relies on hardware, typically smart sensors, and software/analytics (often hosted in the cloud).

This means installing new machines or retro90 INDUSTRY TODAY

fitting machines, which can self-monitor by collecting performance data such as run time, voltage (especially for motors), speed, pressure, temperature, and vibration and generate an alert if attention is needed.

The Packaging and Predictive Maintenance report notes new business models are needed to ensure that predictive maintenance technology will optimize equipment performance for end users while generating revenue for OEMs. The Machine as a Service, or MaaS, model is one option. Instead of buying the machine, the end user makes payments based on output, e.g., the number of cases palletized. With maintenance

FEATURE - TRENDS IN REMOTE SERVICES & MONITORING

integral to this business model, it’s possible to likely to remain a hybrid remote/in-person minimize downtime, maximize machine life, model. Nevertheless, despite some resistance and benefit both the end user and OEM. from older workers, the hybrid model could shift toward the remote side with the evolution Remote training of augmented reality (AR) and the potential the Remote training can support onboarding and interactive experience offers to bridge the gap upskilling efforts, with instructor-led online between remote and in-person training. Most sessions viewed as the most cost-effective for- end users (70 percent) characterize AR-based mat. However, the Trends in Remote Services training as very or somewhat effective. & Monitoring report notes that a significant number of end users believe that placing a live Virtual factory acceptance tests instructor next to the machine remains the and online commissioning most effective training option. So, training is With COVID-19 restrictions no longer in

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FEATURE - TRENDS IN REMOTE SERVICES & MONITORING

place, there is less demand for virtual factory acceptance tests and remote commissioning. These remote services are embraced less enthusiastically because many end users believe equipment can be best evaluated in person, especially when complex or custom machines are involved.

Barriers to adoption

Despite the benefits of remote services, the adoption of the technologies faces barriers, including costs, especially when retrofitting machines, limited in-house IT skills to maintain and update systems, cybersecurity risks, and multiple interfaces across plants and machines.

However, cybersecurity risks seem less of a 92 INDUSTRY TODAY

concern today as end users have strengthened their IT networks and shifted to more secure remote access methods. The Trends in Remote Services & Monitoring report predicts the use of externally managed secure and converged networks will grow at the expense of cell modem access and direct virtual private networks (VPNs). Growth in usage of converged networks is expected to be particularly strong, nearly tripling from 12.3 percent to 32.4 percent in three years. This expansion will be partly at the expense of direct VPNs, where usage is expected to drop from 71.0 percent to 18.1 percent during the same period.

A solid business case for adoption is essential when considering any new technology. To

FEATURE - TRENDS IN REMOTE SERVICES & MONITORING

Jorge Izquierdo, Vice President, Market Development Jorge Izquierdo is the Vice President, Market Development for The Association for Packaging and Processing Technologies (PMMI) and oversees PMMI’s market development, research and programs for strengthening the competitiveness of North American suppliers of packaging and processing technologies. He is also responsible for industry engagement initiatives for continuous improvement of processing and packaging operations. help end users and OEMs better understand maintenance program costs, PMMI’s OpX Leadership Network has developed the Asset Reliability Roadmap for the Consumer Products Industry. It defines common terms, outlines key performance indicators related to people, operations, and finances, provides useful calculations, and delivers the leadership guidance needed to develop an asset reliability initiative.

This cooperative effort can significantly improve overall equipment effectiveness by identifying actions most likely to minimize the consequences of planned and unplanned downtime. Opx Leadership Network tools, including the Asset Reliability Roadmap, are free to download at www.opxleadershipnetwork.org.

What’s next?

Remote services will continue to gain ground, particularly for support, troubleshooting, monitoring, and training. However, a hybrid remote/ in-person model will remain because the advantages of an on-site presence sometimes still out-

weigh the time and cost savings associated with remote interactions.

Maintenance will move beyond predictive to prescriptive, which relies on machine learning to determine when an asset will fail and how to fix it. After the work has been completed, monitoring continues to confirm that the action taken solved the problem, and the tool begins to identify where the next improvement should be.

Remote services capabilities will be on display at PACK EXPO International (Nov. 3–6, 2024, McCormick Place, Chicago). Ranking as the biggest packaging and processing event on the planet in 2024, the show will present 2,500 exhibitors spread across 1.3 million net square feet of floor space and foster idea-sharing among 40+ vertical industries. Highlights include free educational sessions, a myriad of networking opportunities, and solutions to address automation, production efficiency, sustainability, flexibility, and e-commerce needs as well as other hot topics and trends. For more information, visit packexpointernational.com.

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FEATURE - WORLD TRADE CENTERS ASSOCIATION

HOW TRADE IS ENH GEOPOLITICAL STA 94 INDUSTRY TODAY

FEATURE - WORLD TRADE CENTERS ASSOCIATION

Companies within nonpolitical global networks, such as World Trade Centers Association (WTCA) are key to peace in a season of political transition.

T

oday’s global economy is undeniably shaped by many geopolitical risks, leading to significant challenges for international trade. Countless companies around the world are faced with increased restrictions, escalating costs, and supply chain disruptions that significantly affect trade on a daily basis. Just this year alone, national elections will be held in countries that represent 54 percent of the world’s population and nearly 60 percent of global GDP, thus engendering even more business regulatory uncertainties.

Trade can be an effective way for securing peace and ensuring global security in our increasingly interconnected world. As far back as the 18th century, Baron de Montesquieu, one of France’s most influential figures during the Enlightenment period, had made his obser-

HANCING ABILITY AND PEACE

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FEATURE - WORLD TRADE CENTERS ASSOCIATION

vation about commerce as “a cure for the most destructive prejudices.” According to Montesquieu, trade has the capacity to pacify countries’ manners and promote peace. If trading nations become interdependent, they are less likely to fight each other. Commercial relationships build shared interests among partPictured: Attendees at the 2023 WTCA Member Forum in New York City.

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ners resulting in better understanding between them through reducing cultural barriers. This concept has been further developed by such thinkers as Immanuel Kant, Richard Cobden, and others, into what emerged as an influential idea most commonly known today as “Peace through Trade.”

Despite the dramatic changes the world has seen since the 18th century (revolutions, colonization, decolonization, world wars, shifting

FEATURE - WORLD TRADE CENTERS ASSOCIATION

power dynamics, etc.), key international institutions have emerged and thrived. The United Nations, the World Trade Organization and the European Union naturally come to mind.

Let’s however focus here on non-political trade organizations like the International Chamber of Commerce Network, the Enterprise Europe Network, or World Trade Centers Association (WTCA), which were created to promote trade, connect businesses globally, and indirect-

ly endorse peace and understanding between nations. These networks aim to improve global cooperation without, or at least very minimal, political agendas. Through these networks, companies gain access to essential resources, market insights, and global business partnerships that help them understand and operate in differing, and sometimes quite complex, markets.

One might say that these trade-focused, non-political networks are an illustration of the ideas of Montesquieu, Kant, Cobden, and other modern thinkers who believed that international trade and regulation are crucial for promoting peace by creating economic interdependence and reducing conflict. Through region-specific risk management workshops, regulatory compliance seminars, matchmaking opportunities, WTCA for instance, and its World Trade Center members, give businesses tools to protect their operations and contribute to sustaining peace through international economic collaboration.

WTCA, as a non-political network, thus plays a key role in maintaining effective trade practices, ensuring operational continuity and promoting international peace.

Risk Mitigation Strategies: Tailoring Approaches to RegionSpecific Issues

In today’s interconnected global economy, companies face a multitude of risks that vary INDUSTRY TODAY 97

FEATURE - WORLD TRADE CENTERS ASSOCIATION

greatly depending on the region in which they operate. Tailoring risk mitigation strategies to address these region-specific issues is crucial for long-term success.

Those WTC businesses that provide trade services or host business clubs offer workshops that help businesses understand different markets.

These might include cross-cultural training workshops, strategies for entering growing markets like West or Central Africa, or guidelines for navigating trade dealings in South Asia.

WTC businesses often work together to provide key insights and contacts, and as a result, matchmaking opportunities between businesses with a higher degree of confidence around the 98 INDUSTRY TODAY

world. For example, the recent workshops held in June and July 2024 between various French WTC businesses and WTC Bengaluru helped companies understand the French and Indian markets and are a perfect illustration of the effectiveness of these activities.

Regulatory Navigation: Helping Businesses Comply with New Rules to Avoid Disruption

Regulatory environments are also constantly changing across various jurisdictions. Staying agile and compliant with new rules is not just a legal requirement, but also a strategic necessity to avoid operational disruptions.

FEATURE - WORLD TRADE CENTERS ASSOCIATION

Effective regulatory navigation involves close collaboration with legal and compliance teams, as well as leveraging technology to track and manage regulatory requirements throughout the life of each trade transaction. By helping businesses understand and comply with new regulations, organizations can reduce the risk of disruptions and maintain a competitive advantage. For instance, WTC Rennes Bretagne collaborates on a regular basis with the Enterprise Europe Network (EEN), which provides legal expertise to help companies understand and comply with regulations. WTC Rennes Bretagne also partners regularly with local and international law firms as well as con-

sultants to assist its members with regulatory issues and inform them of legal evolutions in key markets.

Utilizing Business Alliances for Support in Times of Uncertainty

“Alone, I go faster; together, we go further” – African proverb.

In times of uncertainty, strategic alliances and memoranda of understanding can be crucial for businesses facing challenges. These alliances allow companies to pool resources, share knowledge, and reduce risks collectively. During the COVID-19 pandemic, despite travel restrictions, the WTCA community grew closer than

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FEATURE - WORLD TRADE CENTERS ASSOCIATION

Nicholas Beaty is the Vice-Chair of the Trade Services Member Advisory Council (MAC) EMEA (Europe, Middle East & Africa) for World Trade Centers Association (WTCA), where he organizes and coordinates events and educational sessions focused on the complex world of international trade, and a Member of the WTCA’s European Regional Advisory Council (RAC). He is also the Manager of World Trade Center (WTC) Rennes Bretagne, a club operated for and created by business leaders working internationally. The club is hosted and supported by the Ille-et-Vilaine Chamber of Commerce & Industry.

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FEATURE - WORLD TRADE CENTERS ASSOCIATION

ple, for the past three years, together with WTC Leeuwarden, WTC Rennes Bretagne hosts a series of webinars in which WTC businesses share best practices or tackle a trade service-related topic to ensure that European, African and Asian WTC businesses receive a comprehensive set of strategies to grow, work together, and connect over WTCA’s core values.

Fostering Cross-Border Partnerships: The Language Ties that Bind

ever. WTC businesses around the world sought to create alliances to maintain supply chain continuity, find new markets, and proactively create opportunities for their members.

By forming and nurturing these alliances, WTC businesses and their member-companies built resilience and enhanced WTCA’s ability to help businesses navigate uncertain economic environments. Through its Member Advisory Councils (MAC), WTCA encourages WTC businesses to learn from one another. For exam-

Fostering cross-border partnerships is also crucial for businesses to promote peace and stability, both regionally and globally. Engaging in international collaborations provides companies with opportunities to bridge cultural and economic divides and forge connections that allow regions to share resources, knowledge, and technology, leading to economic growth and peace.

One example is WTCA’s “Francophone Initiative,” which connects French-speaking members from around the globe. This informal group includes members from France, Belgium, Canada, Algeria, Côte d’Ivoire, Madagascar, and beyond, all united by their ability to conduct business in French. This initiative helps overcome linguistic barriers and speeds up business transactions.

Cross-cultural understanding is vital for successful business dealings. That’s why WTC businesses around the world include crossINDUSTRY TODAY 101

FEATURE - WORLD TRADE CENTERS ASSOCIATION

cultural insights in their workshops, even when the main focus of these workshops is on other specific trade topics like international commerce terms or regulations. For example, WTC Rennes Bretagne, with its partners, conducts 30 to 35 workshops each year that all have a common underlying theme — the importance of cultural competence in business.

How WTCA’s Global Network Has Supported Businesses During Major Geopolitical Events

WTCA — a network of more than 300 highly connected, mutually supporting businesses and organizations in nearly 100 countries — facilitates global trade and investment worldwide by providing an “international ecosystem” that connects commercial property developers, economic development agencies, and international businesses of all sizes. By connecting its network of WTC businesses, WTCA has provided companies, specifically small- and medium-sized enterprises, with the tools, resources, and connections needed to navigate a wide variety of turbulent times and expand to international markets.

For instance, during Brexit, WTC Rennes Bretagne together with its main founding entity, the Ille-et-Vilaine Chamber of Commerce & Industry, assisted businesses in adapting to new trade regulations and market conditions by offering expert guidance and facilitating cross-border partnerships. Similarly, when eco102 INDUSTRY TODAY

nomic sanctions were imposed on Iran in 2018 and Russia in 2022, WTC Rennes Bretagne’s network helped companies find alternative markets and secure their operations.

WTCA also hosts several high-impact business networking events around the globe each year for businesses to forge new global connections and alliances, and gain access to

FEATURE - WORLD TRADE CENTERS ASSOCIATION

resources needed to help their business grow internationally through any season of uncertainty. Upcoming events include the Annual WTCA Member Forum in New York City, from October 27 – 29, 2024 and the Annual WTCA Global Business Forum in Marseille, France, from April 6 – 9, 2025.

Leveraging non-political networks undeniably

offers the opportunity for businesses to maintain stability in the face of geopolitical uncertainty and navigate the challenges of global trade while also invertedly fostering peace. In the end, with more mutual understanding and compassion earned through these trade relationships, economies can remain more stabilized and interconnected in prosperous ways.

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Advertiser's Index

VOLUME 27 • ISSUE 3

A

P

Accumetal Manufacturing Inc................................. 56

Pratt & Whitney Canada............................................36

Arrow Machine & Fabrication Group...................OBC R B

Richardson Mfg...........................................................58

Brownlee Morrow Company..................................... 16

Rittal............................................................................ IBC

C

S

Cummins Sales and Service....................................... 18

Viking Cives..................................................................80

H Hart Electric..................................................................63 IFC – Inside Front Cover OBC – Outside Back Cover IBC – Inside Back Cover

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