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D. Project Deliverables
D. Project Deliverables
The services to be delivered out of this project are the following:
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Augmentation of Managed Security Operations and Monitoring Services for designated monitored environment, on an 8x5 basis through SIEM, SOAR and other security monitoring relevant tools. L2 Analysts Capacity for identification and analysis of events Incident response capacities on an hourly retainer delivered remotely from
KSA (120 hours per year) 2 New Use cases development per month As for the documents to be delivered out of this project: Detailed Project Plan after Project Kick-off Detailed Communications Plan after Project Kick-off Weekly Status Report: gives summary of Security health, On-going activities, completed tasks, risk maps, Risk identification and mitigation plan, Action items across different application areas, delivered at not less than seven calendar day intervals. Monthly Review Meeting and Status Report: Tracking any issues impacting the
SLA, Update about risks and enhancements suggested, capturing agreements and disagreements and items needing escalation, delivered at monthly intervals and not less than two business days before scheduled review meeting Quarterly Review Meeting: Review overall project status, issues list, metrics reporting, supporting reasons for metrics deviation, and items that need adjustment within SLA, delivered at quarterly intervals and not less than five business days before scheduled review SLAs documents