Reservation information

Useful information…

Hochfirst’s Reservation Policies

RATES

All rates include half board. The local tax of € 3.50 per person/day will be added separately.

DEPOSIT

50% of the total amount will be charged at reservation. Reservations can only be guaranteed if the deposit is paid on time.

CANCELLATIONS

After reservations have been made, the rules and regulations of the Conditions of Austrian Hotels apply, also for cancellations. We will charge the full amount according to the reservation even if you depart early. We recommend purchasing a travel insurance policy.

PAYMENT METHODS

We accept the following credit cards: Visa, American Express, Mastercard, as well as Austrian, German and Dutch ATM cards.

PETS

Pets are not allowed anywhere at the Alpen-Wellness Resort.

ROOMS

We will try to consider your specific room wishes, but we cannot make guarantees. Room plans and interior illustrations may differ slightly from actual rooms.

CHECK IN / CHECK OUT

Rooms are ready from 4:00 pm on the day of arrival. The rooms remain available to you until 11:00 am on the day of departure. Please contact us if you would like to check out late (surcharge).

PARKING GARAGE

We would be pleased to reserve a parking garage space for an additional charge of € 15.00 per day.

A DIRECT APPROACH TO THE ÖTZTAL VALLEY - ARRIVING BY HELICOPTER

At eye level with the Tyrolean mountains: In cooperation with Heli Tirol, we offer exclusive journeys by helicopter, which will fly you directly from the Innsbruck and Munich airports to the Ötztal valley where a shuttle will await you at the heliport in Hochgurgl to take you to the Hochfirst.

SURCHARGES & DISCOUNTS

The following surcharges and discounts apply to single occupancy per room/night: Double room: € 100.00 (€ 200.00 in the high season). Suites: € 200.00 (during the high season € 25.00 is subtracted from the double-occupancy room price).

BANK INFORMATION

Bank für Tirol und Vorarlberg IBAN: AT11 1640 0001 4013 9483 BIC: BTVAAT22

Bank transfers Switzerland – BTVStaad IBAN: CH77 0852 5000 SA31 364A A BIC: BTVACH22

TRAVEL INSURANCE

Europäische Reiseversicherung Please contact us for additional information about purchasing travel insurance. We will gladly send you the applications per mail.