Our people

We pride ourselves on giving people opportunities and being experts in compliance.

We employ all our electricians, plumbers, gas fitters and apprentices and we sponsor their training in our own, best-of-breed facility where we support them to achieve the accreditation required to complete the safety checks and to provide them with the specialised training to complete those checks the Detector Inspector way.

In 2022 alone, we provided over 14,000 hours of on-site training to develop our field services team’s knowledge of the specialist services we provide.

Every service team member uses Detector Inspector’s Technician App to complete their work. The app provides detailed workflows that have been developed, refined and optimised through the completion of close to 500,000 services in the past 12 months alone.

Those workflows ensure the capture of critical photos and notes that facilitate service quality assessment by service team leaders and an important audit trail that protects rental providers in the case of an incident at the property.

Smoke alarm service

Includes smoke, button and decibel tests on each alarm, checking and replacing batteries as required, verifying alarm location and checking whether alarms need to be replaced.

Every 12 months

Average 15 minutes

Click below or search on “Smoke Alarm Safety Check” through our Help Centre for more information.

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Gas service

Includes checks of your main gas line and each owner supplied gas appliance for carbon monoxide leaks and other faults.

Every 2 years

Average 90 minutes - 2 hours

Click below or search on “Gas Safety Check” through our Help Centre for more information.

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Electrical service

Includes checks of owner supplied electrical appliances, installations and fittings including earth loop and polarity tests of all accessible power points.

Every 2 years

Average 90 minutes - 2 hours

The mains power at the property must be intermittently switched on and off during the service.

Click below or or search on “Electrical Safety Check” through our Help Centre for more information.

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