Balance fall2015

A PUBLICATION OF

F A L L

2 0 1 5

Thank goodness insurance was one thing we didn’t have to stress out about.

Lisa Olson is thankful for the support she receives from Network Health.

L I F E , H E A LT H & W E L L N E S S

life 3 Be Aware of Scams Keep your financial and insurance information safe

04

4 Keeping Little Ghosts

President and CEO Sheila Jenkins

and Goblins Safe

Chief Administrative Penny Ransom Officer

Halloween safety tips

Marketing Jessica Coordinator Thomaschefsky

he alth

Graphic Designer Gary Vossekuil

EDITORIAL BOARD

5 Healthy Habits for a Healthy Child

Carisa Satorius, Dawn Rady, Mark Geiger, Renee Corral, Chuck Rynearson, Teri Koepke, Darren Brzozowski, Melanie Draheim, Caroline Alterman

Preparing your child for a healthy future

5 How Do Health Plans Make Their Decisions?

Network Health’s decision-making process

6 Finding the Right Care

07

Know the difference between urgent and emergency care

6 Ensuring the Service You Deserve What to do if you have a concern

7 Specialized Care for Serious Illness Palliative care available for patients with serious illnesses S T O C O V E R Y

wellness

08

One

Less Worry

The Olson family is thankful for the support they receive from Network Health.

13 Early Detection Saves Lives

You can also write to us at: Network Health Attention: Jessica Thomaschefsky 1570 Midway Pl. Menasha, WI 54952

PLANS THROUGH AN EMPLOYER 800-826-0940

The importance of early detection when it comes to breast cancer

PLANS FOR INDIVIDUALS AND FAMILIES 855-275-1400

14 What You Should Know About Flu Season Preparing yourself and your family for flu season

A rundown of the 25th annual Community First Fox Cities Marathon

balance@networkhealth.com.

HOURS Mon., Wed. - Fri.: 8 a.m. to 5 p.m.

Tuesday: 8 a.m. to 4 p.m.

Your right to have certain Network Health decisions independently reviewed

15 Fox Cities Marathon Wrap-Up

If you have questions or suggestions or would like to tell us how Network Health improved your life, send us an email at

HAVE A QUESTION?

12 Your Right to Request an Independent Review

Upgrades to our Find a Doctor and Find a Facility search tools

© 2015 Network Health. No portion of this newsletter may be reproduced without written permission from Network Health.

Call our award-winning customer service team.

Discover the many benefits of quitting smoking

15 Search Tools Get Retooled

Balance is published quarterly by Network Health. The health information contained in Balance is meant to supplement, not replace, the advice of health care professionals.

TELL US WHAT YOU THINK

12 The Rewards of Quitting

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EDITORIAL STAFF

WANT MORE HEALTH TIPS?

14

Check out our blog at copilotwi.com.

We add helpful information about health and well-being every week, so be sure to visit often.

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life

Information to help you get the most out of your coverage

Be Aware of Scams W

e’ve all heard the phrase “if it seems too good to be true, it probably is.” Yet, many scam artists have found ways to convince us otherwise, meanwhile stealing our financial and personal information for their benefit.

With this in mind, it’s important to protect yourself from both financial and insurance fraud. Here are a few tips you can follow to keep your information safe and secure.

• Never sign blank insurance claim forms

• Do not do business with door-to-door or telephone sales people who tell you that services or medical equipment are free, or available for no direct cost to you • Monitor your credit report regularly • Only give your insurance identification and Social Security number to those who have provided you with medical services • Always watch your credit card and bank statements for any improper billing activity or fraudulent withdrawals • Keep accurate records of all your health care appointments and verify your explanation of benefits and all bills for services Sometimes people do not report scams because they are ashamed or embarrassed. It’s important to understand it’s not your fault. If you think you may be a victim of an insurance scam, we are here to assist you. Call us at the number on page two or send an email to paymentintegrity@networkhealth.com. networkhealth.com

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life { YOUR CARE }

Keeping Little Ghosts and Goblins Safe Tips for Halloween Safety

W

hen it comes to spending, Halloween is the second most popular commercial holiday behind Christmas.

According to the U.S. Census Bureau, Americans will spend about $7 billion on Halloween between decorations, costumes and candy. Unfortunately, it’s also the night with the highest rate of child pedestrian accidents. Here’s a list of safety tips to make Halloween night a little less frightening.

Trick-or-treating Use reflective tape on costumes and bags so drivers can see you Walk in groups, never trick-or-treat alone Teach your children to make eye contact with drivers before crossing in front of them Walk on the sidewalk whenever possible, or the far edge of the street facing traffic

Costumes Select a costume that fits properly to prevent trips and falls Have kids wear glow sticks or carry a flashlight to help them see and be seen by drivers If wearing make-up, test a small area on your skin first to make sure you don’t have an allergic reaction

Treats Examine all treats for tampering and choking hazards before eating them Limit the amount of candy your child eats in one sitting Have a healthy snack before going out trick-or-treating to discourage kids from filling up on too many treats Even if you are not trick-or-treating this year, chances are you’ll be driving during your city’s designated trick-or-treat hours. Remember to drive slowly, especially in residential areas. Take extra time to look for kids crossing the street and turn your headlights on so you can see kids from a distance.

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health

News and tips to help you maintain a healthy and happy life

Healthy Habits for a Healthy Child

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rom the time your child is born, you’ll be visiting the doctor regularly to make sure his or her health and development is on track.

According to the Centers for Disease Control and Prevention (CDC), childhood obesity has more than doubled in children and quadrupled in adolescents over the past 30 years. Because the percentage of children and adolescents, ages 3 to 17, at risk for being overweight and obese is increasing, your child’s doctor will ask about nutrition and physical activity. He or she will also document your child’s body mass index percentile (BMI). BMI percentile is an important tool for identifying and preventing obesity.

That is why it’s important to create habits for eating right and getting physical activity. Healthy habits can lower the risk for conditions like diabetes and cardiovascular disease. Developing these habits will help your child learn healthy behaviors to carry into adulthood.

Here are five habits to help guide your child to a healthy future.

Eat the rainbow Instill the importance Get physical Skip soda, drink water Enjoy a family dinner of breakfast Munch on fruits and veggies of different colors. Not only is it fun, it has many nutritional benefits.

This is a great way to kick-start the brain and provides energy for the day ahead. It also helps with weight-maintenance.

If you have any questions or concerns about your child’s nutrition, physical activity or weight, talk with his or her doctor.

Select activities that your child enjoys and are age appropriate.

You lose about eight cups of water from your body each day.

If you don’t replace this lost water, it can lead to dehydration.

Soda does not replace the water you lose.

Find the time to sit down together and enjoy a healthy meal. It ensures a nutritious meal and encourages a stronger family bond, which leads to a well-adjusted child.

HOW DO HEALTH PLANS MAKE THEIR DECISIONS?

To learn important information about service and appropriateness of care, visit networkhealth.com and click Member’s Corner. Next, select Resources and click the Learn More button. Then, click the How Health Plans Make Their Decisions link. On the same page, you’ll also find helpful information on how to access our care management staff. To request a printed copy of this information, or if you have any questions, call our customer service department at the numbers on page two.

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health

Finding the Right Care I

f you get hurt or become very ill, panic and confusion can make it difficult to know what to do. If you feel it’s an emergency, it’s important to get to the nearest emergency room or call 911.

But, sometimes you might not be sure if it’s an emergency. If it’s not, many times your main doctor or a walk-in clinic can help.

Here are the answers to two of the most common questions we get about knowing what type of care you need.

What’s the difference between emergency care and urgent care?

Emergency care and urgent care are not the same. An emergency is an illness, injury, symptom or condition so serious that a reasonable person would seek care right away to avoid serious harm. Urgent care is for an unexpected injury or illness that is not life threatening, but still needs attention quickly so you don’t develop a serious problem.

You typically receive emergency care at the emergency room.

You may get urgent care at your main doctor’s office, a walk-in clinic or an urgent care facility.

What if I’m not sure if it’s an emergency?

Knowing what to do before an emergency can help you make the right decision quickly. You can call the Network Health Nurse Line 24 hours a day at 888-879-8960 for advice about symptoms and when to seek care (TTY 888-833-4271).

Don’t forget to ask questions Anytime you visit the emergency room, a walk-in clinic or see your main doctor, don’t be afraid to ask questions. Asking questions about your care is the best thing you can do to ensure your safety. If something doesn’t seem right or make sense, ask about it. Remember, there’s no such thing as a dumb question, especially when it comes to your health.

Depending on your plan, your coverage may be slightly different.

Be sure to call customer service to verify your benefits. Hours and contact information can be found on page two.

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Ensuring the Service You Deserve If you have a concern about any services provided by Network Health, contact our customer service department and a representative will review your situation and help resolve the issue. It is very important to us that you receive the service you need and deserve. We believe it’s a big part of the reason why our customers rate us higher than the Wisconsin and national average when it comes to customer service.

If your complaint cannot be addressed immediately, a representative will offer to explain the complaint process to you. If you choose to file a formal complaint, it will be forwarded to a member advocate for a complete investigation that typically involves requesting medical records (if needed) and speaking with the individuals or facilities involved.

The member advocate will contact you with the outcome.

networkhealth.com

For a complete list of recent changes to our provider network, go to networkhealth.com/providerchanges.

Specialized Care for

Serious Illness

A

t Network Health, our goal is to help you get and stay healthy.

But, unfortunately not all conditions can be cured. A serious illness not only affects your body, it touches all areas of your life and impacts the lives of family members. It’s important to us that everyone knows we have resources available that can help with palliative care needs.

This type of care may be offered to people with the following illnesses. >> Cancer >> Heart disease >> Kidney failure >> Dementia >> HIV/AIDS >> Amyotrophic lateral sclerosis (ALS)

Who provides palliative care?

Any health care professional can provide palliative care. Some doctors specialize in it and it may be offered by hospitals, home care agencies, cancer centers and long-term care facilities.

Network Health’s nurse care managers Network Health has registered nurse care managers who spend every day helping members take care of themselves. It’s like having your own personal nurse help with your chronic condition.

Here’s what they do. >> Work with doctors to coordinate your care >> Explain medical instructions >> Provide guidance on how to avoid problems >> Give tips on how to manage symptoms and pain >> Call to follow up and see how things are going We have specific programs for many of the most serious chronic diseases, but our staff is available to anyone who has been diagnosed with a serious health problem. Being insured by Network Health, care management is offered to you at no additional cost. If you have any questions about our care management services, call the number on page two. networkhealth.com

SAY WHAT? Palliative care – (pronounced pal-lee-uh-tiv) Specialized medical care for patients with serious illnesses. It focuses on providing comfort and relief from the physical and emotional effects of an illness. The ultimate goal is to improve the quality of life for the patient and his or her family.

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networkhealth.com

S T O C O V E R Y

One

Less Worry For Lisa Olson, a mother of three, a switch to Network Health meant that her oldest daughter’s health care needs could have become an obstacle. > > >

By Jessica Thomaschefsky P h o t o g r a p h s b y B e t h D e s J a r d i n , Tr ove P h o t o g r a p hy

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N

ine years ago, Ryan and Lisa Olson became parents for the first time. Their daughter, Hannah, was born with a cleft lip and palate. This was a surprise to the couple and Lisa’s doctor, as there was no indication that she had any medical conditions before she was born. Already somewhat anxious going into parenthood, they now had additional worries of having a child with a medical condition. They wanted answers, but doctors were uncertain what her future would hold because every kid with cleft lip and palate is different. A lot of Hannah’s healing would really depend on how determined Ryan and Lisa were to help with her care. For the first five months of Hannah’s life, Lisa and Ryan had to tape Hannah’s face where her lip was split. She also had to keep a retainer in her mouth that stayed in place with denture adhesive.

This would help bring her cleft together as much as possible before her first surgery. Hannah also had to use a Haberman feeder, which is a bottle, specially designed for babies with a cleft palate and other feeding problems. When a baby with a cleft tries to drink from a regular bottle, it’s like an adult trying to drink from a straw with a hole in it.

Two years ago, Lisa took a new teaching position at Winneconne High School. With the change in employer, came a change in her health insurance. Prior to switching to Network Health, all of Hannah’s care was based out of Children’s Hospital of Wisconsin in Milwaukee. Because a cleft palate is so complex, Hannah has a whole team of doctors and surgeons involved in her care. Not only is the lip, nose and palate affected, but the ears and speech are also involved. Hannah’s team consists of an audiologist, craniofacial

surgeon, a dentist and an orthodontist. Hannah’s craniofacial surgeon, Dr. Arun Gosain, is the only surgeon who performs a certain surgical procedure with the potential to bring about spontaneous bone growth where there isn’t any bone. This procedure doesn’t work for everyone, but it worked for Hannah.

Lisa called Network Health as soon as her coverage began to explain Hannah’s situation. At the time, Children’s Hospital was not in Network Health’s provider network and she wanted to find out what she could do so Hannah could continue seeing her medical team to get the same excellent care she had been receiving. That’s when Network Health Care Management Coordinator, Katie Doyle Beneke, contacted Lisa. Katie is a registered nurse and understands the complexity of conditions like Hannah’s and the importance of a consistent medical team.

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“Everyone seems like they really care about their members. Everyone goes above and beyond what I imagine most insurance companies would do.” - L I S A O L S O N Lisa provided Katie with a list of reasons to demonstrate why she wanted to continue seeing Hannah’s doctors and why it was crucial for her care. “Without someone like Katie, we wouldn’t have known what to do or where to begin. With other insurance companies, you call and always get someone different and have to explain your situation over and over,” Lisa said. “I had tears in my eyes when I read the letter from Network Health explaining that Hannah’s surgeon was approved.” Lisa likes being able to call Katie directly to discuss Hannah’s care or ask her questions without having to rehash the situation. “I’m a high school English teacher, so for me to try and talk insurance jargon and medical billing codes, it’s so beyond my realm of knowledge,” Lisa said. Insurance has always been stressful, up until Network Health and Katie. She felt for the first time that she was working with an insurance company that actually cared about its members. “There are so many amazing people at Network Health,” Lisa said. “Everyone seems like they really care about their members.

Everyone goes above and beyond what I imagine most insurance companies would do.”

The Olsons had a stressful few months at the end of 2014.

Lisa’s younger brother passed away in early fall and her father had an accident in December and passed away as a result. Hannah was also due to have bone graft surgery in December. Katie and Lisa had networkhealth.com

‘‘

This doesn’t define Hannah or who she is as a person. She’s a confident kid and this is just a small part of her story.

- LISA OLSON

’’

previously been working together to get it scheduled over Christmas break, when Lisa had time off from work. With everything the family was going through, they decided it would be best to delay Hannah’s surgery. Lisa called Katie with the news and appreciated having someone like her to help reschedule Hannah’s surgery and take care of the insurance matters. “It was so nice to have someone to talk to who understood why the surgery had to be delayed, I can’t imagine having to call a generic 800 number and having to explain all of this,” Lisa said. “Thank goodness insurance is one thing we didn’t have to stress out about.”

When we listen to parents like Lisa, we clearly hear what is important and what is needed. Lisa exemplifies informed parental advocacy at its best. Even in the midst of enormous personal hardships, she made sure that Hannah got the timely care she needed. It’s clear to me where Hannah gets her bravery.

- KATIE DOYLE BENEKE

Network Health Care Management Coordinator

Hannah had her bone graft surgery this past June and is doing great. In fact, her results have been so great, her surgeon predicted she will only have one or two more reconstructive surgeries during networkhealth.com

her lifetime. She might even be able to limit the number of years of annual meetings left with her cleft medical team.

Her speech is no longer affected and her appearance is normal.

It’s hard to tell she has been through any type of reconstructive surgeries. All of the extraordinary results can be directly related to the dedication and commitment of Ryan and Lisa making sure Hannah had the best care. They attended every appointment and followed every instruction from her doctors. Their commitment to Hannah’s care has played a crucial role in her results. “You are the biggest advocate for your child,” Lisa said. “You put your child’s needs above your own and do everything possible to get the best care and the best results for them.” They had to make sacrifices but agree that it was all worth it. “Don’t be afraid to speak up, whether it’s at the doctor’s office or with insurance,” Lisa said.

“This doesn’t define Hannah or who she is as a person. She’s a confident kid and this is just a small part of her story,“ Lisa said.

SAY WHAT? Cleft lip and palate – A physical split or separation in the two sides of the lip and roof of the mouth.

Haberman feeder – Named after its inventor, Mandy Haberman, this bottle is specially designed for babies with impaired sucking ability.

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wellness

Tools to empower your personal health

The Rewards of Quitting

B

y now, everyone has heard about the harmful effects of smoking. It causes cancer, shortens your life expectancy and increases your risk for other serious illnesses. Not only does your health suffer, but so does your bank account. Health insurance premiums are higher for smokers, and the average cost of a pack of cigarettes in Wisconsin is about $8. If you smoke a pack a day, it will cost you about $3,100 per year. There is no good reason to smoke. In fact, the benefits of quitting start almost immediately. See the breakdown to the right.

You will also see other immediate benefits such as better breath, whiter teeth, a renewed sense of taste and smell and you won’t smell like smoke wherever you go. With the money you’ll save quitting smoking, you can take a well-deserved vacation.

Need help quitting?

Some people are able to quit on their own, without medication. However, for many smokers it can be hard to break the social and emotional part of smoking while getting over the withdrawal symptoms of nicotine. Fortunately, there are many sources of support available. Talk with your doctor about wanting to quit smoking and come up with a quit method that will work for you. Check out smokefree.gov for more resources when you are ready to quit.

After you quit...

20 minutes

your heart rate and blood pressure drop

12 hours

carbon monoxide level in your blood stream drops to normal

Three months your circulation and lung function improves

Nine months

you will cough less and breathe easier

One year

your risk of coronary heart disease is cut in half

Five years

your risk of cancer of the mouth, throat, esophagus and bladder are cut in half

10 years

your risk of death from lung cancer is half of a smoker’s and your risk of larynx or pancreatic cancer decreases

15 years

your risk of coronary heart disease is the same as a non-smoker’s

Your Right to Request an Independent Review

W

e work hard to ensure your satisfaction, but it’s important to know you have the right to have an independent organization examine certain final decisions made by Network Health. Decisions made by Network Health eligible for review are those where we determined the requested care or services did not meet our requirements for the following.

>> Medical necessity (care that is reasonable, necessary or appropriate based on proven clinical standards) >> Appropriateness

>> Health-care setting >> Level of care >> Effectiveness >> Experimental treatment

>> Cancellation of a policy or a certificate >> Coverage denial determination based on preexisting condition exclusion

For more information on the independent review organization process, refer to your certificate of coverage or policy, or contact our customer service department at the number on page two.

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networkhealth.com

Early Detection

O

Saves Lives

ctober is National Breast Cancer Awareness Month, an annual campaign intended to increase awareness of the disease and encourage early detection. Breast cancer is the second most common type of cancer in women. The good news is many women can survive breast cancer if it’s found and treated early.

Signs and Symptoms The most common sign or symptom is a new lump or mass.

A painless, hard mass that has irregular edges is more likely to be cancerous. However, some cancers can be tender and even painful.

Here are a few other symptoms. >> Swelling of the breast >> Skin irritation or dimpling >> Breast or nipple pain >> Redness, scaliness or thickening of the nipple or breast skin >> Nipple discharge (other than breast milk)

Early Detection The best prevention is early detection. Mammograms are proving to be more effective in finding cases of breast cancer before symptoms even begin.

If you are a woman age 40 to 49, talk with your doctor about when to start getting mammograms and how often to get them.

If you are a woman age 50 to 74, be sure to get a mammogram every two years.

Risk Factors If you have certain risk factors, you may be more likely to get breast cancer. Here are a few of those risk factors. >> Getting older >> Personal history of breast cancer or dense breasts >> Family history of breast cancer (especially a parent, sibling or child) >> Being overweight, especially after menopause >> Never giving birth, or being older at the birth of your first child >> Starting menopause at a later age >> Using hormone replacement therapy for an extended period of time

Breathe at ease Breathe at ease

Tips for Prevention As with any cancer, breast cancer is a complex disease. There is no sure way to protect yourself. However, there are many things you can do to move the odds in your favor. >> Watch your weight. Aim to keep your body mass index (BMI) under 25. >> Get active. - Try to get 30 minutes of physical activity a day, five days a week. >> Limit your alcohol intake or avoid it all together. >> Eat a healthy diet consisting of fruits, vegetables, whole grains and lean protein. >> Breastfeed your baby. A breastfeeding mother produces higher levels of prolactin, a hormone that lowers the level of estrogen, ultimately giving more protection against breast cancer. >> Talk to your doctor about your risk for breast cancer, especially if a close family member has or had breast or ovarian cancer.

If you’ve been diagnosed with chronic obstructive pulmonary disease (COPD), this program can help. Breathe at Ease is available to Network Health members at no cost. It’s held in the outpatient pulmonary rehabilitation department at St. Elizabeth Hospital, Mercy Medical Center, Affinity Medical Group New London and Calumet Medical Center.

To join Breathe at Ease at St. Elizabeth’s Hospital, Affinity Medical Group New London or Mercy Medical Center, call Robyn West, RRT, at 920-831-1498 or 920-738-2558. To join at Calumet Medical Center, call Peggy Nolan, RRT, at 920-849-1816.

networkhealth.com

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wellness

What You Should Know About

Flu Season I

n the United States, flu season occurs in the winter with outbreaks beginning as early as October, sometimes lasting through May. According to the Centers for Disease Control and Prevention (CDC), it’s impossible to predict what the upcoming flu season will be like in terms of timing, severity and length. The CDC recommends a yearly flu vaccine for everyone six months of age and older. In addition to receiving the vaccine, you can take everyday measures to prevent getting the flu. For instance, keep your distance from people who are sick and wash your hands to reduce the spread of germs.

What to do if you get sick with the flu If you end up with the flu, stay home from work or school to prevent spreading it to others. Antiviral drugs can be taken within 48 hours of getting sick at your doctor’s discretion. It’s important those who are at risk of serious flu complications (children younger than two years old, adults older than 65, pregnant women and people with certain health conditions) be given antiviral drugs promptly. Encourage your loved ones to get vaccinated, especially if they live in a home with someone with a high risk for flu complications. You’re not only protecting yourself but your loved ones as well.

When to get vaccinated The CDC recommends getting vaccinated as soon as the vaccine becomes available, usually by October. It takes about two weeks for the antibodies to develop in the body and start protection against the flu.

Where to get vaccinated Flu vaccines are available at most doctors’ offices, clinics, pharmacies and even many employers. You do not need a regular doctor visit to get a flu vaccine.

Many clinics and pharmacies set aside special days and times to give the vaccine.

Check your benefits For most, a flu vaccine is covered at no cost.

However, if you chose the nasal spray vaccine, you should check to make sure it’s covered by your plan.

If you need help finding a location that provides the flu vaccine or have questions about your coverage, call our customer service department at the number listed on page two.

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Network Health’s Self-Management Workshops

For more information or to sign up for a workshop, call us at 800-769-3186, extension 87160. Or, visit us at networkhealth.com/workshops.

Click Learn More for details about each workshop, and you’ll also find a link to where you can find dates and times for each workshop.

Living Well with Chronic Conditions Designed specifically for anyone with a chronic condition, such as arthritis, high blood pressure, heart disease, chronic pain or anxiety, this workshop teaches self-management skills and develops a step-by-step plan to achieve specific goals.

The six-week class meets once a week for two and a half hours.

Healthy Living with Diabetes For any adult living with type 2 diabetes, this workshop is designed to help you better manage your diabetes. Classes cover topics like healthy eating choices and habits, the benefits of exercise, other techniques for dealing with symptoms and how to work with health care providers. This six-week workshop meets once a week for two and a half hours.

Stepping On A program for older adults who may have fallen, have a fear of falling or are at risk of falling. This program empowers older adults to step outside of their homes with the confidence to improve their quality of life. This seven-week workshop meets once a week for two hours.

Additional Local Support Groups Better Breathers A community-wide support group for people with COPD and other chronic lung diseases.

For more information call 920-738-2558 or 920-738-5364.

Fox Valley Diabetic Education and Support Group Open to people with type 1 or type 2 diabetes and/or their loved ones. Classes are free and no registration is needed.

networkhealth.com

Search Tools Get Retooled W

hen seeking care, finding a doctor or facility should be simple. Based on usability testing and feedback from our members, employers, agents and providers, we have fine-tuned our Find a Doctor and Find a Facility search tools on networkhealth.com to save you time and frustration. These upgrades create a robust search tool to help you quickly locate doctors and facilities for obtaining quality care.

Streamlined Design New design allows you to conduct a search in three easy steps, making finding care literally as easy as 1-2-3. Toggling between steps to add and remove search filters is effortless.

Customized Search Capabilities Custom searches can be as simple or detailed as you desire. Search with just the zip code and plan information, or dig deeper by refining the search further by provider name, gender, specialty, miles from zip code and more.

Error-Free Searching The new auto-correct feature will correct spelling when typing in a doctor’s name.

Simple Sorting Results can be sorted based on your priority. Sorting by name, location, specialty and distance is quick and easy.

Map it Out Each provider’s detail page now includes a map of their location and a list of hospital affiliations, helping you find care that is close to home.

Fox Cities Marathon Wrap Up This year marked the 25th annual Community First Fox Cities Marathon. Network Health once again sponsored the Health and Wellness Expo at the UW-Fox Valley Field House and Communication Arts Center. Thousands of health and fitness-minded individuals visited with vendors to view products, try samples and learn about the latest developments in sports, fitness and nutrition. Nearly 100 Network Health associates volunteered and participated in the weekend running and walking events. Runners along the marathon course ran through the Network Health water station that featured a Toy Story theme. networkhealth.com

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1570 Midway Pl. Menasha, WI 54952

MAILED ON 10/12/15

Think Main Street, Not Wall Street We’re a Wisconsin-based company with a different approach to insurance—accountable to customers, not shareholders.

That’s why we offer comprehensive coverage at an affordable price.

Call us today at 800-276-8004 to learn more about •Individual and family plans •Medicare plans •Employer group plans

HMO plans underwritten by Network Health Plan. POS plans underwritten by Network Health Insurance Corporation, or Network Health Insurance Corporation and Network Health Plan. Self-funded plans administered by Network Health Plan or Network Health Administrative Services, LLC.