Delaware Business Magazine - July/August2016

July/August 2016 $3.00

Periodicals A Publication of the Delaware State Chamber of Commerce

W E S TA N D F O R BUSINESSES OF ALL SHAPES AND SIZES.

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Mike Uffner and Matt Kersey cut the ribbon at Chevrolet of Dover, located at 1450 S. DuPont Highway. The acquisition is a new affiliate dealership of AutoTeam Delaware. PHOTOGRAPH BY ANDRE LAMAR

In this Issue Features DELAWARE’S COASTAL ZONE ACT: PATH FORWARD ............................................... 4 RESTAURANT, MEETING & BANQUET GUIDE ........................................................... 15 Your go-to guide for some of the state’s best places to eat, party, or host an event.

2016 SUPERSTARS IN BUSINESS APPLICATION ..................................................... 29 Is your small business or nonprofit organization super? Apply today!

GUIDE TO HIGHER EDUCATION ................................................................................ 39 Delaware Tech celebrates 50 years

Departments President’s Message .............................. 2 Legislative Priority .................................. 3 Long-Term Budget Woes Predicted Member News and Notes ...................... 6 Business Spotlight: Health Insurance Associates Nonprofit Spotlight: SoDel Cares Welcome New Members ........................ 8 Chamber Scene ..................................... 10 Newsbites ............................................... 53 Calendar ................................................. 56 Chamber Committees .......................... 57

BYJOHN SWEENEY

INSURANCE & FINANCIAL SERVICES ...................................................................... 46

Chamber Member Benefits ................. 58 For Assistance, Contact the Chamber .......................................... 60

On The Cover Delaware Tech celebrates 50 years.

COVER DESIGN BY DELAWARE TECH VISUAL COMMUNICATIONS STUDENT JACOB ROSE

DELAWARE BUSINESS

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Volume 21, Number 4 / Delaware Business (USPS 012098) (ISSN 153253542) is published bi-monthly by the DSCC Center for Business Management. Subscription price is $18 a year (included in membership dues). Known office of publication is 1201 N. Orange St., Suite 200, Wilmington, DE 19801.

Periodicals postage paid Wilmington, DE 19850. Postmaster: Send address changes to Delaware Business, c/o DSCC Center for Business Management, P.O. Box 671, Wilmington, DE 19899-0671. Telephone (302) 655-7221.

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DELAWARE BUSINESS

Message from the President “Rhetoric with an appropriation becomes policy” Several years ago a few lobbyists were standing around in Legislative Hall discussing what issues were important that year. A rookie lobbyist announced that “This year it will be all about the money” and a former Rich Heffron House member who subsequently spent several years lobbying replied “Every year it’s all about the money.” With the current revenue picture looking less than promising for the current fiscal year carrying over into the next couple years the reality of the every year comment hits home.

The fact is that according to the last couple of DEFAC reports revenue growth over the next two fiscal years will be less than one percent. So essentially revenue growth is flat. With expenses such as Medicaid, personnel benefits, corrections and education rising, unless something changes quickly the current state budget and revenue structures are not sustainable. This is highlighted in the annual George Mason University Mercatus Center Study that rates each state on its fiscal health. Based on five areas related to a state’s current and future fiscal condition, Delaware has dropped from 30th last year (based on 2013 data) to 38th this year. Delaware was only one of two states, the other being Iowa, that dropped five or more places. Driving this dip in ranking is that the long-term solvency of our state is ranked 40th. More worrisome is that the budget solvency and service-level solvency are ranked 46th.

This past legislative session we have seen where tight revenue expectations there were appropriation driven policy decisions such as the cuts in programs like early childhood education and addiction treatment. Next year is expected to be even more difficult. It is essential that the business community play a partnership role in addressing the fiscal problems that will affect all Delawareans. As we at the State Chamber have repeated on numerous occasions, this process will not be easy and everyone will feel some pain in order to see some gain. With this in mind on to the 2016 election.

EDITORIAL STAFF Salvatore J. “Chip” Rossi Chairman

A. Richard Heffron President

Christina Jones Graphic Design

BOARD OF DIRECTORS Donald T. Fulton Salvatore J. “Chip” Rossi George J. Weiner Bank of America Associates VICE CHAIR Martha S. Gilman Gary R. Stockbridge Gilman Development Delmarva Power Company TREASURER Michael Houghton Barry Crozier Morris, Nichols, Arsht & Belfint, Lyons & Shuman Tunnell, LLP CHAIR

Scott Malfitano CSC – Corporation Service Company Nicholas Marsini PNC Bank, Delaware, Retired Chad Moore The Bellmoor Inn & Spa Dennis M. Salter Summit Realty Advisors, Inc.

Mark Stellini Assurance Media, LLC Mark Turner WSFS Bank Richelle Vible Catholic Charities of Delaware Katie Wilkinson Fulton Bank, N.A.

BOARD OF GOVERNORS William R. Alan Delaware Community Foundation

John (Jack) Healy III Healy Long & Jevin, Inc.

Theodore J. Prushinski Citizens Bank, N.A.

Tony Allen Bank of America

Rita P. Hollingsworth

James Randall Caldwell Staffing

Stephanie Andrzejewski AstraZeneca Pharmaceuticals LP

Timothy J. Houseal Young Conaway Stargatt & Taylor, LLP

Steve Baccino Delmarva Power

Christopher L. Kenny ShopRites of Delaware

Robert (Rob) Rider, Jr. O.A. Newton

Michael B. Berardi Wohlsen Construction Company

Richard Kenny ShopRites of Delaware, Retired

John S. Riley Ashland, Inc.

Murray Berstein Nixon Uniform Service, Retired

Bernhard Koch AAA Mid-Atlantic

William B. Robinson George & Lynch, Retired

Julian H. “Pete” Booker The SmartDrive Foundation

Nicholas P. Lambrow M&T Bank

Richard D. Rowland Rowland, Johnson & Co., PA

Jennifer Gimler Brady Potter Anderson & Corroon LLP

Richard H. LaPenta Insurance & Financial Services, LTD

Rhett Ruggerio Ruggerio Willson & Associates, LLC

Dr. Mark T. Brainard Delaware Technical Community College

Stephan Lehm VanDemark & Lynch, Inc.

Michael Ratchford W.L. Gore & Associates, Inc.

Greg Sawka Bancroft Construction Company

Kevin C. Broadhurst Comcast

Alan Levin SoDel Concepts

Robert L. Byrd The Byrd Group

Renee Lewandowski Agilent Technologies

Fred C. Sears, II Delaware Community Foundation Retired William Smith Environmental Alliance

Timothy J. Constantine Highmark Delaware, BCBS

Andy Lubin Delaware Financial Group

W. Laird Stabler, III Laird Stabler & Associates, LLC

Thomas J. Cooper Cooper Realty Associates

Hinton J. Lucas, Jr. DuPont, Retired

Grace Stockley FideliTrade, Incorporated

Charlie Copeland Associates International, Inc.

William E. Manning Saul Ewing, LLP

Richard K. Struthers Ashford Point

Ernest Dianastasis CAI

Guy Marcozzi Duffield Associates, Inc.

Dian C. Taylor Artesian Water

Brian DiSabatino EDiS Company

Paul M. McConnell McConnell Development, Inc.

James A. Tevebaugh Tevebaugh Associates

E. Andrew Disbatino EDiS Company, Retired

Bonnie Metz Verizon, Delaware

William M. Topkis

Denis Dunn AT&T Delaware

Calvert Morgan, Jr. WSFS Bank

G. Kevin Fasic Cooch & Taylor, P.A.

Peter Morrow The Welfare Foundation

Jeffrey M. Fried Beebe Healthcare

Terry Murphy Bayhealth Medical Center

Julie Garner AstraZeneca Pharmaceuticals LP

Janice E. Nevin, M.D, MPH Christiana Care Health System

Dave Hargadon TD Bank

Brian Nixon Invista

Pete Hayward University of Delaware Retired

Roy Proujansky, MD Nemours Children’s Healthcare System

Michael S. Uffner AutoTeam Delaware Clinton Walker Barclaycard US William S. Wallace JPMorgan Chase Robert W. Whetzel Richards, Layton & Finger Stuart Widom Calpine Harry L. Williams Delaware State University

STAFF

The mission of the Delaware State Chamber of Commerce is to promote an economic climate that strengthens the competitiveness of Delaware businesses and benefits citizens of the state. The Chamber will provide services members want; it will serve and be recognized as the primary resource on matters affecting companies of all sizes; and it will be the leading advocate for business with government in Delaware.

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A. Richard Heffron President

James DeChene Director, Government Relations

Chuck James Senior Vice President, Membership

Marianne K. Antonini Sr. Vice President & CFO

Mark A. DiMaio Director, The Partnership, Inc.

Fred Miller Advertising/Retention

Cheryl Corn Executive Assistant to the President, Senior Vice President, Communications

Linda D. Eriksen Accounting Associate

Bill Osborne Interim President, DPPI

Ken Evans Account Executive

Kelly Wetzel Program & Communication Specialist

DELAWARE STATE CHAMBER OF COMMERCE 1201 NORTH ORANGE STREET, P.O. BOX 671 • WILMINGTON, DE 19899-0671 (302) 655-7221 • (800) 292-9507 • WWW.DSCC.COM

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LEGISLATIVE PRIORITY

Long-Term Budget Woes Predicted

PHOTO BY DICK DUBROFF/FINAL FOCUS

BY JAMES DECHENE

THIS YEAR’S BUDGET went through a difficult process, made more so by an election year. The members of the Joint Finance Committee faced, at the time of this writing, a $70 million budget shortfall between actual revenues and the Governor’s recommended budget. In addition, the funding wish list in front of JFC totaled roughly $160 million, meaning there was almost a quarter billion dollar gap between what legislators requested above the Governor’s recommended budget and what they could afford.

Even more troubling is DEFAC’s forecast for negligible economic growth, less than 1% each year, over the next three years. Coupled with a recent Mercatus study comparing state’s short and long term fiscal health that showed Delaware as one of two states to suffer a significant drop year over year, from 30th to 38th, and the picture looks bleak for budgets going forward.

The State Chamber of Commerce has put forward some ideas on areas to help Delaware meet its economic potential, including modifying state employee health plans to help offset consistent double digit increases in plan costs year after year, to remove or reduce the tax credit on retirement income, modernizing the DELAWARE BUSINESS

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Coastal Zone Act to help spur economic development, streamline the permitting process to be easier and faster in order to help businesses who want to locate here to do so, and to increase the availability of natural gas and broadband in Sussex County to entice businesses to locate throughout the state. To date, none of these proposals have gained traction in the General Assembly, but the simple fact remains that proactive measures must be taken to safeguard Delaware’s future.

The last few years have seen last minute funding battles for programs totaling less than one half of one percent of the overall budget, and this year will most likely be no different. Difficult choices will need to be made not only this year, but also by the next governor and general assembly, on how to jump start Delaware’s economy. The State Chamber, the Delaware Public Policy Institute, The Delaware Business Roundtable and others have ideas and we will continue to bring them forward for discussion and debate.

We understand there are no easy answers, but we also know that employers across the state have faced similar choices and have had to make their own difficult decisions to adapt and survive.

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Delaware’s Coastal Zone Act: Path Forward

BY COLLIN O’MARA

“I HAD NO IDEA that Delaware has all this!” exclaimed Interior Secretary Ken Salazar during a flight over the Delaware Bayshore that we took together with Governor Markell and Senator Carper in 2012.

Secretary Salazar had enjoyed past visits to Wilmington, Newark, and our beaches, but he was simply blown away flying over mile after mile of pristine wetlands and meandering creeks—punctuated by thousands upon thousands of shorebirds dotting the shoreline. His utterance reflected an immediate appreciation of the vast ecological and economic value of this remarkable region, which he declared a “national treasure.”

It was this tranquil beauty of our state’s coastal resources that Governor Russ Peterson sought to preserve from industrial development when proposing the Coastal Zone Act in 1971. And it’s indisputable that the Act has achieved this primary purpose. Yet a lot has changed in 45 years. Extreme storms and sea-level rise threaten to inundate Delaware’s tidal wetlands and coastal communities. Abandoned industrial facilities scar Route 9, while their legacy pollution contaminates ground water supplies. Landmark environmental laws, like the Clean Air Act and the Clean Water Act, minimize pollution to our air, waterways, and land. And the biggest driver of land conversion is housing—not commercial development.

At the same time, our economy is changing rapidly. Under Governor Markell’s tireless leadership, Delaware has experienced significant job growth since 2008 and our unemployment rate is currently the lowest in the region. There has been steady job growth in the service sectors, especially financial services, but a shrinking proportion of well-paying manufacturing, construction, and research and development jobs—and, as a result, average wages are lower than a decade ago. As some Delawareans take lower wage jobs, others are opting out of the labor force, leaving many families struggling and increasing demand for government assistance (costs for which are outpacing sluggish and increasingly shaky revenues).

Some of these shifts are a direct result of global economic forces and corporate consolidations; others are specific to Delaware, such as underinvestment in infrastructure; a complex local, county, and state regulatory environment; limited locations to site industrial facilities; and an emerging—but underdeveloped— innovation and entrepreneurship culture.

These current environmental and economic realities must inform any discussions about the Coastal Zone Act or regulations, so we prioritize solutions that will 4

both strengthen the economy and enhance our renowned natural resources.

Here are four specific areas that should be part of any conversation: Cleaning up abandoned industrial sites: It was never the intention of the Coastal Zone Act to leave behind an industrial graveyard of abandoned facilities. Worse yet, the soils under many of these sites are leaching toxic pollution into the groundwater—and in some cases our drinking water. Cleaning up these specific sites through DNREC’s highly effective Brownfields program, which leverages private sector investment, and then allowing the sites to be redeveloped and reused would be a win-win: a healthier environment and more places to create well-paying jobs.

Improving the predictability of the regulatory process: States across the country are working hard to provide a predictable and efficient process to foster economic development. By comparison, there remains uncertainty about which activities are allowable under the Coastal Zone Act regulations, combined with a confusing offset program and a multi-layered

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appeals process that often takes multiple years—all of which can dissuade even the cleanest operations from creating jobs in the region. Allowing the remediation and reuse of existing contaminated sites (while continuing to preserve undeveloped land), having appeals go directly to the Courts rather than through an intermediary board, and replacing the current offsets process with a simpler and more predictable mitigation fee—would collectively catalyze economic development and help restore our natural resources.

Investing in resilience: Natural defenses, like wetlands, dunes, and living shorelines, provide invaluable protection for coastal communities and facilities during extreme storms. We can drive investments in resilience (as well as site remediation) by shifting away from the complex current regulatory offset program and allowing the “net-environmental benefit� requirement to be fulfilled through a straight-forward mitigation fee or clean up and resilience improvements. Also, given our vulnerabilities to storms and sea-level rise, we should be much more mindful about where (and how) we build housing and facilities, so we’re not putting families or workers in harm’s way and creating future taxpayer liabilities.

Building our Bayshore ecotourism economy: Every year, millions of visitors race down Highway 1 to get to our world-class beaches. As Secretary Salazar noted, folks have no idea that they are passing some of the most amazing birding, hiking, canoeing, biking, fishing, and duck hunting opportunities on the East Coast. By building upon the tourism invest-

affidavit

ments by Governor Markell, we could attract tens of thousands of visitors to enjoy the region’s unique ecotourism opportunities, which would create thousands of jobs and strengthen our picturesque Bayshore communities.

Delaware’s Coastal Zone Act is one of our most important laws and any proposed change to the regulations or statute should not be taken lightly.

By making improvements that remediate damaged natural resources and bolster coastal resilience, while spurring much-needed job creation, we will leave a legacy of which we can all be proud. Q Collin O’Mara served as Delaware’s Secretary of Natural Resources and Environmental Control from 20092014 where he worked to restore Delaware’s natural resources and strengthen Delaware’s economy. He currently serves as President and Chief Executive Officer of the National Wildlife Federation, America’s largest conservation organization with more than six million members and affiliates in 50 states and territories.

Dick’s familiarity with the business community makes him invaluable for our business needs.

Cheryl Corn, Executive Assistant to the President, Senior Vice President, Delaware State Chamber of Commerce

We are consistently pleased with high-quality, creative photos and would highly recommend Final Focus Photography.

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Member

news&Notes BUSINESS SPOTLIGHT

Expanding a Legacy

BY PAM GEORGE

In the 1980s, Jay Moriello established a company whose name, Health Insurance Associates, left no doubt as to its mission. “We did not want to be a jack-of-all-trades,” said Nick Moriello, Jay’s son, who is now president of the company.

“We wanted to specialize.”

That doesn’t mean Health Insurance Associates, which is the state’s largest independent health insurance agency, is single-minded. The company developed three markets: individuals who needed to purchase their own health insurance; people on Medicare who need to supplement the plan; and employer health plans.

The company, which has offices in Newark and Dover, expanded over the years to provide services to the entire state of Delaware, as well as neighboring counties in Maryland and Pennsylvania.

Health Insurance Agency also created a wholesale operation, referred to as a general agency, which serves as the back-office support for about 300 other

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insurance agents and brokers. Some are financial planners. Others are property or casualty insurance agents or independent agents, explained Moriello.

But they all need help in order to offer health insurance to their clients, who do business with the agent and not always directly with Health Insurance Associates.

In February, Savoy Associates, a 30-year-old regional general agency for employee and individual health benefits and services, purchased the wholesale side of Health Insurance Associate’s business. Savoy, based in northern New Jersey, has seven regional offices in four states. “They wanted to increase their presence in Delaware,” Moriello said. He is a director in the wholesale division and remains president of Health Insurance Associate’s original business.

The acquisition offers benefits to Health Insurance Associates and its customers as well. “We’re better able to service our

Once focused on small companies, Health Insurance Associates can now meet the health insurance needs of companies with 220-plus employees in a broader geographic area.

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clients by using Savoy as our back-office support,” Moriello said. “They have many more resources and geographic territories, such as New York and New Jersey, that we didn’t previously have. Additionally, Savoy has a lot to offer larger employers.”

Once focused on small companies, Health Insurance Associates can now meet the health insurance needs of companies with 200-plus employees in a broader geographic area.

The purchase of the general agency portion of Health Insurance Associate’s business does not affect the clients or the employees in the legacy business.

“Health Insurance Associates has not gone away,” Moriello said. “All of the staff is still here. Our business is still in Newark and Dover. We’re just bigger and better than ever.”

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NONPROFIT SPOTLIGHT

SoDel Cares

BY MARTHA BOGATY With menus boasting mouthwatering seafood dishes like maple glazed salmon and Mexican style grilled skirt steak fajitas, SoDel Concepts built a successful restaurant group that is wellknown throughout southern Delaware. In addition to their triumphs within the food industry, the restaurant group launched SoDel Cares, a philanthropic effort created to help fundraise for local charities.

“SoDel Concepts is very lucky to be located in Delaware, which is such a business-friendly place. Because of that, we feel an obligation to give back to our communities,” said Nelia Dolan, marketing director of SoDel Concepts.

Dolan’s words ring true to SoDel Care’s mission. The nonprofit was created by SoDel Concepts to give back to local charities and their community, as well as continue the mission of Matt Haley, the late founder of SoDel Concepts and 2014 recipient of the James Beard Humanitarian of the Year Award. Haley founded the Global Delaware Fund and spent much of his time helping those in need across the world. SoDel Cares is an extension of the Fund, honoring and continuing Haley’s humanitarian work. The nonprofit fundraises for local charities mainly benefitting children, at-risk teenagers and adults re-entering society after prison.

After SoDel Care’s creation in late summer 2015, they held their first fundraiser at Fish On in Lewes raising $67,000. A highlight at the fundraiser was a live auction

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Ronnie Burkle, director of operations at SoDel Concepts, introduces the donated Matt Haley motorcycle, a Moto Guzzi, at the live auction in September 2015.

which included Haley’s Italian motorcycle, at-risk and low-income children. selling for $8,500. Proceeds from the event The Harry K. Foundation, a charity went to local causes including Rehoboth created to help children with food Boys & Girls Club, The Freeman Stage at insecurity in local communities, is also a Bayside and Pathways to Success. recipient of SoDel Cares funding. Their SoDel Cares donated $4,000 in 2015 mission is to get a food pantry in every to the Food Bank of Delaware, an school throughout Delaware so children organization that distributes nutritious do not go to school hungry. food to Delawareans in need. In addition, SoDel chose these beneficiaries the organization facilitates a culinary because they align with the values of program, which helps unemployed and SoDel Concepts. Haley cared deeply disadvantaged people gain the skills they about success after prison and the need to work in the food industry. The well-being of children. As SoDel Cares foundation works closely with Meals on continues to evolve and succeed without Wheels Lewes-Rehoboth, providing meals Haley, his values are carried on. for more than 200 homebound residents SoDel Cares second annual fundraiser in the eastern Sussex County region. will be held in September 2016. With SoDel Concepts’ creation of innovative, Primeros Pasos preschool in beautiful meals and now SoDel Cares’ Georgetown is a strategic partner, generous efforts to help the community, where English language learners have SoDel is quickly becoming an impactful the chance to learn in a nurturing contributor in Delaware. environment. SoDel Cares donated $4,000 to Camp Martha Bogaty Barnes, run by DSCC Intern from Marshfield, MA the Delaware Mass Communication and Spanish Studies State Police, for University of Delaware the benefit of

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STATE CHAMBER SCENE

BIOMEDICAL/CHRISTIANA CARE PARTNERSHIP CONRAD SCHOOLS OF SCIENCE Pictured: Rob Naylor

Dr. Jack P. Varsalona (right) was the recipient of the John H. Taylor, Jr. Education Leadership Award.

He is pictured with Dan Rich (left) and Ralph Ferretti (middle) from the University of Delaware

#Superstar sinEDU

ACCELERATING PRELITERATE ENGLISH LANGUAGE LEARNERS PROGRAM (APELL) INDIAN RIVER SCHOOL DISTRICT Pictured: Nicole DeGirolano, Sylvester Quillen, Dr. LouAnn Hudson, Lori Ott, Karen Oliphant, Diaz Bonville, Stephanie Smith, Cindy Smith, Pattiva Cathell, Dr. Susan Bunting and Nery Holdren

@LopezforD E Proud to b e up w friends an state tonight d DEStateCh colleagues at @ amber Sup erst Education event! #Net ars in De @Governor Markell DE is onto something in improving our school s.

Part of that something is collaboratio n we celebr ate tonight #su perstarsined u@ DEStateCh amber @clementc 26 Thanks @D ESt for a fantast ateChamber ic night to celebrate ou r partnersh ips, accomplish ments & d rive to not stop learning! #superstar sinedu

21ST CENTURY STARS STEAM PROGRAM WILLIAM HENRY MIDDLE SCHOOL

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OUTDOOR CLASSROOM F. NIEL POSTLETHWAIT MIDDLE SCHOOL Pictured: Dr. Kristina Failing, Michelle Sell, Derek Prillaman, Todd Klawinski, Dr. Kevin Fitzgerald, Dr. Christine Alois and Dr. Michael Noel Governor Jack Markell and Brian Nixon of Invista smile for the camera at the Superstars in Education reception.

PROJECT SEARCH RED CLAY CONSOLIDATED SCHOOL DISTRICT Paul Herdman of The Rodel Foundation of Delaware presented the John H. Taylor, Jr. Education Leadership Award to Dr. Jack P. Varsalona along with Maria Taylor.

Pictured: Andrea Guest, Lisa Friday, Pamela Ridgeway, Kerry Delgado, Dale Matusevich, Sue Kamrath, Frank Vignuli, Angela Hansen, Nicole D’Ambrosio, Vickie Fischer, Noel Olson, Sarah Celestin, Sandra Miller, Dana Beckton and Secretary Patrice Gilliam-Johnson

TEACHER PROFESSIONAL LEARNING PROGRAM SUSSEX CENTRAL HIGH SCHOOL Pictured: Bradley Layfield, Susan Bunting, John Orlando, Jessica Jackson and Michael League

Rich Heffron presented a check on behalf of The Partnership, Inc. to the Taylor Family Fund to continue John Taylor, Jr.’s good work around education.

DELAWARE BUSINESS

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11

Greg Ballance of Diamond Technologies met with his company’s legislator, Representative Stephanie Bolden, to discuss current legislation that could impact his small business.

DSCC’s Fred Miller poses in the cyrotherapy machine during our networking breakfast at Peak Cryotherapy in n June.

Kevin Fasic of Cooch & Taylor discussed legislation at the Small Business Caucus meeting that the State Chamber and its Small Business Alliance paid special attention to this session. Bills included minimum wage (SB39), earned income tax credit (HB253) and online crowd-sourcing (HB327).

Mike Schwartz of LegalShield (left) and Ralph Petti of Continuity Dynamics (right) test the comfortable chairs at the Habitat ReStore networking breakast in May.

12

July / Aug us t 2 0 1 6

| DELAWARE BUSINESS

From left: Representative Daniel Short, Stu Lindner of Artesian Water Company, Christine Schiltz of Parkowski, Guerke & Swayze and Rob Book of Delaware Electric Cooperative at the Small Business Conference & Endof-Session Legislative Brunch on June 7.

Hopkins & Sons’ Chris Rohrer and Diane Rizzo network with attendees at the Small Business Conference & End-of-Session Legisative Brunch, which was held at Dover Downs Hotel & Conference Center.

1

The Chamber presented Representative Deborah Hudson and Senator Brian Bushweller the Small Business Guardian award.

2

1. From left: Mike Vanderslice of Environmental Alliance, Inc., Kevin DiSabatino of DiSabatino Construction, Inc., Ryan Kennedy of Harvey, Hanna & Associates, Inc. and Larry DiSabatino of DiSabatino Construction, Inc.

3

2. From left: Jason Ballance of Diamond Technologies, Inc., Jennifer McKenzie of Assurance Media, LLC, Diane Urban of Gunnip & Company and Ryan Shears of Baker Tilly Virchow Krause, LLP 3. From left: Tina DiSabatino of Wilmington Friends School, Peter Murphy and Charlie Vincent of Innovincent 4. The 4th Annual DYPN Golf Outing had six foursomes golf and network at Deerfield this May. Each foursome consisted of three young professionals and one mentor, who sits on a DSCC board.

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4

4t h A

nnua

l DY

May PN Go 27, 2 016 lf Outin g

13

Member

news&Notes Small Business Conference & End-of-Session Legislative Brunch ii The State Chamber hosted the 2016 Small Business Conference & End-of-Session Legislative Brunch on June 7 at Dover Downs Hotel & Conference Center, presented by AT&T. There were 170 business leaders, state dignitaries and elected officials in attendance.

The morning session featured a discussion titled Workforce Development: A Driving Force Behind Small Business.

The panel was moderated by Denis Dunn, AT&T President of Delaware, Maryland & DC. Panelists included Melanie Augustin, Head of School, Zip Code Wilmington; Paul

Morris, Assistant Vice President, Workforce Development, Delaware Technical Community College; Mark Stellini, Principal, Assurance Media, LLC; Dr. Victoria Gehrt, Superintendent, New Castle County Vocational Technical School District.

The panelists stressed the collaboration of businesses, high schools, and colleges to create curriculum that will prepare students for entering the workforce. Much of this is done through work-based training and co-ops. The New Castle County Vo-Tech School District, for example, places 90% of its co-op students with small

businesses. All four panelists agreed that soft skills development is necessary for a successful career path.

The brunch featured President Pro Tempore Patricia Blevins and Speaker of the House Peter Schwartzkopf. They provided a legislative update as we approach the end of session in the state legislature. Issues included the budget and House Bill 283, or the Veterans, Skilled Workers, and Community Workforce Act. Another issue Senator Blevins touched upon is the need to create not just jobs, but good-paying jobs in Delaware.

Recipients of the Small Business Guardian award were Representative Deborah Hudson and Senator Brian Bushweller.

&

Small Business

Conference

End-of-session

legislative brunch PRESENTED BY:

june 7, 2016

thank you to our sponsors: GOLD:

As of 6/2/16

MEDIA:

SILVER:

BRONZE:

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July / Aug us t 2 0 1 6

| DELAWARE BUSINESS

Restaurant, Meeting & Banquet Guide 2016 The Delaware State Chamber of Commerce’s Restaurant, Meeting & Banquet Guide is a one-stop resource for planning your next event.

Bolognese: homemade rigatoni, tomato, pork, veal, beef, pecorino. Chef Chris Parks.

PHOTO BY THOMAS M. NUTTER

Lupo Italian Kitchen 247 Rehoboth Avenue, Rehoboth Beach, DE 19971 www.lupodimarerehoboth.com/ SoDel Concepts is a 2015 Superstar in Business winner!

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Restaurant, Meeting & Banquet Guide

It Starts with a Visit …

Q&A with Scott Thomas

DELAWARE BUSINESS magazine recently sat down at The Bellmoor Inn in Rehoboth Beach to chat with our downstate partner Scott Thomas, executive director of Southern Delaware Tourism.

What is Southern Delaware Tourism?

We are the convention and visitor bureau for Sussex County. As a tourism office, our primary mission is to get more heads in hotel room beds.

From an economic development perspective, we like to say, “It starts with a visit”. Once you are here for a visit, it often translates into a residential relocation or sometimes a business relocation or expansion.

cleanest beaches in the country!

They are our anchor; our proverbial cruise ship. Our beaches are just the beginning of the experience. Once you are here, we work to spread the message about our various ports of call, our 25 small towns that have unique character and attractions of their own.

The other 10% of the market is the business traveler. That is the market we are looking to grow – group events, meetings and retreats. Our objective is to get them here to stay overnight and then extend those nights.

Value of Tourism in Delaware (2014) 8 million visitors 40,830 employees 4th largest private employer

Who is your target audience?

We are fortunate to be situated within a 4 hour drive of 27% of the U.S. population. We have a tremendous audience to pull from. As a resort community, about 90% of our visitors come here for leisure travel. The 26 miles of Atlantic coastline, from Lewes to Fenwick Island, is what we tout as our 5 star beaches. The best and 16

$470 million in taxes/fees Without tourism, each Delaware household would pay an additional $1,360 in taxes Credit: Delaware Tourism Office

As you plot your strategy for our 26 miles of coastline – who is the competition?

Ocean City, Maryland, Myrtle Beach, South Carolina, the Outer Banks of North Carolina as well as West Virginia. We are trying to carve into the Philadelphia market that travels to the Jersey Shore.

Post Super Storm Sandy has been a real opportunity to get some of those travelers who came here for our beaches. We are seeing growth from New York July / Aug us t 2 0 1 6

| DELAWARE BUSINESS

metro as well as growth extending past the Ohio border. Traditionally the Ohioans went due east, but they are starting to come here.

How significant is tourism’s contribution to the state’s bottom line?

The tourism contribution to the state’s gross domestic product has risen from $1.7 billion in 2012 to $3 billion in 2014. Sussex County is approximately a $1.7 billion slice of that $3 billion and with that comes about 18,000 jobs in the county. Statewide, it represents 35,000 jobs.

Tourism is big, big business here in Delaware. It drives Sussex County’s economy along with agriculture.

There are also indirect effects of tourism. The more visitors, the more need you are going to have for local services and products. There is a multiplier effect of about 1.2. For every dollar spent by a visitor, another $1.20 is left behind in the local economy.

Economic Impact of Tourism in Sussex County $1.7 billion generated by direct tourism sales annually Tourism employs 18,000 jobs Brings new money into the community Tourism sales have a multiplier effect of 1.2 (for every $1 spent directly by a visitor, another $1.20 is generated in indirect sales to the local economy)

You mentioned Super Storm Sandy. Why is spending money on beach recovery so important to all of us Delawareans, not just those who have beach front property?

Helps diversify and stabilize the local economy

Because it translates into a direct and an indirect impact on our economic anchor – our beaches. Without that, there goes a big chunk of that $1.7 billion spend and the 1.2 multiplier and the decrease in business for all of our local providers. The supply chain suffers. It is not just the direct spend on the boardwalk; it goes much deeper into the indirect effect of supporting the local economy here. To Delaware’s credit, the state has prioritized the beaches. The federal matching funds for repairs are not guaranteed. This will be a challenge going forward. How do we sustain the beaches? How do we protect them and budget for that?

Contributes to the state and local tax base and saves each

The traditional resort beach traveler is your bread and butter.

How does Sussex County deal with what we think of as the “off season”?

Our season gets longer and longer all the time. In Sussex County the strongest months are July through September. The fall shoulder season has grown into more of an extended season because all of the festivals and better promotion through collaboration with our local chambers of commerce. We all work together to promote our events and to make a bigger splash. We don’t just promote the summertime season.

We are a drive to destination since we don’t have a major commercial airport. Regionally, we are a great intimate destination for small to medium sized meetings and retreats. We are focusing on promoting the corporate meeting market from January through April. That is when you will get the best deal and see more availability. Our office works to customize packages for groups. We cater to military reunions that capitalize on attractions like Ft. Miles at Cape Henlopen State Park. And don’t forget that Delaware’s tax-free advantage is a big sell. Not just on shopping but it extends to dining, entertainment and meeting space. For the group markets, it helps.

What are some of the challenges you face?

The challenge for tourism in Sussex County is what we are going to be committed to in addition to tourism and agriculture. How are we going to keep the momentum of what we have going? How do we manage the growth?

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Attracts additional businesses to our area (“It Starts With a Visit”)

Delaware household approximately $800 in taxes annually It would take only 160 more visitors to support a new Delaware job Every 230 visitors pays for a Delaware public school student for the year Credit: Delaware Tourism Office

One of the biggest challenges is infrastructure and dealing with the traffic. Fortunately, many of our visitors are used to this kind of traffic, but it is a real concern for the local residents. For private enterprise, it is an opportunity. Our office works to forge new opportunities to create more jobs. I view mobilized tour experiences as a big opportunity. We strategize on how to get our guests on tours throughout the county once they are here. A lot of our local historical societies do a great job of walking tours and trolley tours. Food tours are starting to evolve. We think the next big opportunity is mobilizing this to better connect our 25 jewels, the towns of Sussex County. There are big tourism opportunities here in southern Delaware. It is not just what you are seeing, but who you are seeing it with and how you are seeing it.

What is up and coming, things to keep an eye on in these ports of call?

Communities such as Milton, Milford, Georgetown and even as far west as Laurel have lots to offer. We are seeing more events like Delmarva Birding Weekend, paddling weekends, and promotions connecting Delmarva towns like Laurel, Delaware and Snow Hill, Maryland. There is a lot to be said about regional promotion as well as local promotion. These events help to broaden the demographic and attract younger people.

The sports travel market is another big driver. It is a very consistent and stable market that the state is investing more in. Sports at the Beach in Georgetown is a tourism machine once their season starts. They are bringing in a tremendous influx of visitors with out-of-state teams, family 17

Personalized service makes all the difference.

and friends. We have the Slam Dunk to the Beach national high school basketball tournament in late December; a product of the Delaware Sports Commission bringing it back from its glory days.

What about brewery tours and our great restaurants?

Our breweries are on the forefront, and now the wineries, distilleries, and even meaderies are up and coming. All are part of the story along with our local chefs, restaurants and the agricultural economy that has prompted us to trademark southern Delaware as the Culinary Coast…Come to the Culinary Coast, life tastes better here. We use this in our advertising in travel and leisure publications because culinary travel is alive 1 in 9 Delaware workers owes his/her and well and is growing. job to tourism It is a testament to our chefs, it is a testament to Tourism was responsible for 14% of our producers that are net new DE jobs in 2014 working together to create Tourism accounts for 10% of the a density and diversity of state’s tax revenues food offerings that catch people by surprise when Credit: Delaware Tourism Office they visit. We are very, very fortunate to have a lot of that talent here. There is always something new to try.

Putting Tourism in Perspective

Glenn Moore, VP, Delmar va Power, with Karen Sunkler, Event Manager (L) and Polly Weir, Director (R)

The University of Delaware Conference Services team knows it’s our exceptional service and capabilities that make all the difference - and it’s what keeps our clients returning year after year. Consider the following: With just one call you are instantly provided with three locations to choose from, each in a unique environment.

– Being on an academic campus is invigorating and enhances the credibility of your event.

– Full access to campus amenities makes accomplishing your goals a snap.

– Our personal event managers coordinate everything from start to finish.

We would be remiss if we didn’t mention some of the unique venues around the county…

Of course. Lavender Fields out by Milton and The Ross Mansion in Seaford are examples of unique group destinations. The Delaware Botanical Gardens near Dagsboro, scheduled to open in 2017 – 2018, will be a huge draw for visitors. We have new hotel properties like the Bethany Beach Ocean Suites. These are great outlets for small and medium sized groups.

Any parting thoughts?

Tourism and agriculture are it in Sussex County. They are our two main engines. We need to grow and diversify our local economy that further shines what we have. The quality of life component of economic development is Sussex County’s ace in the hole. Q For more information, contact Scott Thomas at scottt@visitsoutherndelaware.com.

UD Conference Services 3 02- 831-2 214 u d e l .e d u / co n fe re n ce s

Chuck James Senior Vice President, Membership Delaware State Chamber of Commerce cjames@dscc.com

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July / Aug us t 2 0 1 6

| DELAWARE BUSINESS

Restaurant, Meeting & Banquet Guide Bethany Beach Ocean Suites Simply perfect for meetings, events and last minute get-a-ways. BBoceansuites.com

HOTELS

Phone: (302) 226-1100

amenities we afford our guests,

featuring elegantly appointed

www.bestwesterngoldleaf.com

including the Oceanova Day

accommodations, furnished with

Atlantic Sands Hotel & Conference Center

The Best Western Gold Leaf

Spa, 99 Sea Level Restaurant &

reproductions and authentic

offers a convenient location and

Raw Bar, our boardwalk veranda

Victorian antiques blended with

1 Baltimore Avenue

unbeatable customer service

and a host of other services.

our modern hotel amenities. Our

Rehoboth Beach, DE 19971

and amenities for a reasonable

The perfect blend of luxury,

restaurant, Victoria’s, provides

Phone: (302) 227-2511

rate. Hotel guests will find

convenience and service allows

room service to our guests, as

www.atlatncisandshotel.com

themselves within walking

you to make the most out of

well as fine dining overlooking

Located on the Rehoboth

distance from Dewey Beach

your time together. Whether

the beautiful Atlantic Ocean.

Beach boardwalk, just feet

and Rehoboth Bay as well as

you stay with us for a night or a

from the white sands of one

minutes from a variety of local

week, you never have to leave

of the cleanest beaches in

golf courses including The Bay

the hotel – we have everything

Courtyard by Marriot Newark Univ. of Delaware

America, the Atlantic Sands

Club, Back Creek Golf Club, and

you need for a relaxing getaway.

400 David Hollowell Drive

Hotel is the perfect place for

Baywood Greens.

enjoying not only the beach,

Newark, DE 19716

Boardwalk Plaza Hotel

Phone: (302) 737-0900

but the boutiques and nightlife

Bethany Beach Ocean Suites

2 Olive Avenue

www.udel.edu/hotel

of the treasured resort town of

99 Hollywood Street/ Boardwalk

Rehoboth Beach, DE 19971

The Courtyard Newark at the

Rehoboth Beach.

Bethany Beach, DE 19930

Phone: (302) 227-7169

University of Delaware offers all

Phone: (302) 539-3200

www.boardwalkplaza.com

the services and amenities of a

Best Western Gold Leaf

www.bboceansuites.com

Boardwalk Plaza oceanfront

fine, business-class hotel, while

1400 Highway One

Bethany Beach Ocean Suites

in Rehoboth Beach, Delaware,

also enhancing the educational

Dewey Beach, DE 19971

takes great pride in the unique

is Victorian in design,

and research opportunities for

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Restaurant, Meeting & Banquet Guide faculty and staff in the University’s

Days Inn

internationally respected hotel,

900 Churchman’s Road

Doubletree Hotel Downtown Wilmington

restaurant, and institutional

Newark, DE 19713

700 King Street

management program.

Phone: (302) 368-2400

Wilmington, DE 19801

www.daysinn.com

Phone: (302) 655-0400

Dover Downs Hotel & Conference Center

www.doubletree.hilton.com

1131 North DuPont Highway

hospitality, and commitment to the global community.

Crowne Plaza - Wilmington North

Days Inn

630 Naamans Road

5209 Concord Pike

Doubletree Hotel Wilmington

Phone: (302) 674-4600

Claymont, DE 19703

Wilmington, DE 19803

4727 Concord Pike

www.doverdowns.com

Phone: (302) 791-4611

Phone: (302) 478-0300

Wilmington, DE 19803

Dover Downs Hotel & Casino

www.cpwilmingtonnorth.com

www.daysinn.com

Phone: (302) 478-6000

is Delaware’s leading luxury

Conveniently located near both

As a guest of Days Inn, you

www.doubletree.hilton.com

casino hotel and offers

Wilmington and Philadelphia,

can expect warm hospitality

As the most recognized name

the area’s largest variety

the Crowne Plaza Wilmington

and clean, comfortable rooms

in the industry, travelers the

of entertainment options

North hotel is an ideal location

where everything works to

world over have been saying

including live harness racing,

for business and leisure travelers

make your stay trouble-free

“Take me to the Hilton” for

fabulous dining options

alike. As one of the top hotels in

and enjoyable. The staff

almost a century. Hilton Hotels

ranging from deli to gourmet,

Wilmington, we provide over 190

members work hard to earn

& Resorts remains the stylish,

a AAA rated four diamond

comfortable guest rooms and

the reputation as “The Best

forward thinking global leader

hotel, exciting concerts, 24

suites, complimentary Internet

Value under the Sun.” Days Inn

of hospitality by helping

hour gaming including live

access, a sparkling outdoor

strives to ensure you have an

make traveling easier with

table games, unique shopping,

pool, and access to our health

exceptional stay with them.

their smart design, innovative

and a luxurious spa.

and fitness center.

20

Dover, DE 19903

restaurant concepts, authentic

July / Aug us t 2 0 1 6

| DELAWARE BUSINESS

Restaurant, Meeting & Banquet Guide

Keeping Things Cool When the Action Gets Hot Upgrades at the Chase Center on the Riverfront Ensure a More Comfortable Guest Experience BY PAM GEORGE As the Chase Center on the Riverfront prepared for its 20th

equipment, and provide our staff with the tools to adequately

birthday, changes were in order. Many of the systems dated back

manage the system.”

to 1998, when the banquet and convention facility opened. At

Along with the installation of new energy-efficient and long-

that time, LED lights weren’t as widely used and they were more

lasting lighting, the project — the bulk of which was completed

costly. The HVAC had handled the heating and air conditioning of

in early 2016 — included the replacement of all rooftop package

thousands of weddings, conventions, shows, and meetings.

units with systems that have high-efficiency filtration and variable

In 2011, the Riverfront Development Corporation, which

airflow capabilities. Improvements also included sealing the

owns and operates the center, asked New Castle-based

envelope around the loading docks. “This was an old warehouse

SeiberLich Trane to conduct an energy audit to identify potential

that was retrofitted to be an arts center,” McGinchey noted. “It

issues. SeiberLich Trane knew the facility well. It had installed and

wasn’t airtight. They were able to help us better insulate it.” The

maintained the original HVAC system.

project also encompassed lighting upgrades on the Riverwalk, the

The audit provided some eye-opening changes that could save the center a significant amount of money. It also took into account

Riverfront Market, and in the Delaware Children’s Museum.

The Riverfront Development Corporation’s energy guarantee

the unique needs of a convention center, where attendance at

agreement states that the corporation will save money over

events is often unpredictable and can change in a matter of minutes.

the course of the equipment’s lifetime. With that guarantee,

“Having the energy audit done was a great first step,” said

the corporation secured a loan from Delaware’s Sustainable

Megan McGlinchey, deputy director of the Riverfront Development

Energy Utility program. Over the course of the 20-year loan,

Corporation. SeiberLich Trane suggested changes with a return

the corporation should realize a $20,000 to $30,000 savings in

on investment that the corporation wouldn’t have found on

the early years. “There’s a reduction in utility costs but also a

its own, she said. “They were able to develop a package of

reduction in our maintenance costs,” McGlinchey said. Those

energy-conservation measures that would reduce our energy

savings will help pay for the loan.

consumption, reduce our maintenance costs, replace our aging

The improvements also included the installation of an emergency backup generator, which was scheduled for installation this summer.

“We can’t afford a loss of power,” McGlinchey said. “You can’t tell a bride and groom that the power is out and you need to cancel the wedding.”

By the mid-May, energy bills were down 10 percent compared to the same period in 2015. What do these enhancements mean to the event planners who book the facility? The “smart” equipment can sense a change in occupancy in lobby and event spaces and adjust as needed. “We can program them and time them so the room is cool when they come in,” McGlinchey said. “It keeps the temperature more consistent. It provides a great atmosphere for events.”

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Restaurant, Meeting & Banquet Guide The Hyatt Place Dewey Beach combines style and innovation to create a completely new hotel experience. Our full service resort is located on the Bay, where you can enjoy Delaware’s most stunning sunsets. We are the perfect destination for your meeting or event! www.HyattPlaceDeweyBeach.com

Hotel DuPont

At Hyatt Place we do things

escape, retreat location and

It is currently home to 82,000

42 W 11th Street

differently. We combine style,

event destination.

square feet of gaming space

Wilmington, DE 19890

innovation and 24/7 convenience

Phone: (302) 594-3100

to create a perfectly seamless

LuxiaSuites

games, 2,300 slot machines

www.hoteldupont.com

stay with every modern comfort

1007 North Orange Street

and electronic table games, a

Infused with luxury, historic

you deserve. So you never have

Wilmington, DE 19801

variety of dining and shopping

Hotel du Pont is located in

to settle for any place less than

Phone: (302) 778-3000

options, nightlife, entertainment

the heart of the legal and

Hyatt Place.

www.luxiasuites.com

and live harness racing.

financial district in downtown

including more than 90 table

LuxiaSuites is the new standard

Wilmington, Delaware. A perfect

Inn at Canal Square

for luxury in corporate executive

Ramada

venue for business meetings,

122 W Market Street

housing. We provide a home

260 Chapman Road

mock trials, weddings and

Lewes, DE 19958

away from home that is both

Newark, DE 19702

social events. The prestigious

Phone: (302) 644-3377

comfortable and energizing.

Phone: (302) 738-3400

Hotel du Pont in Wilmington

www.theinnatcanalsquare.com

offers sophisticated style and

Located on the waterfront in

Mohegan Sun at Pocono Downs

Ramada Worldwide offers a

exceptional service to business

the heart of Historic Lewes,

1280 Highway 315

warm and friendly stay at nearly

and leisure guests alike.

The Inn at Canal Square offers

Wilkes-Barre, PA 18702

900 hotels in over 50 countries

its guests exceptional comfort

Phone: (570) 831-2255

around the world. We provide

Hyatt Place Dewey Beach

coupled with seaside charm.

www.MoheganSunPocono.com

our guests with free, high-

1301 Coastal Highway

With 22 beautifully appointed

Mohegan Sun Pocono features

speed wireless Internet access,

Dewey Beach, DE 19971

rooms, three 2BR luxury suites

a 238-room hotel with on-site

cozy beds for a relaxed and

Phone: (302) 581-3311

and 2 conference rooms, The

spa and adjacent 20,000

restful stay, guest bathrooms

www.HyattPlaceDeweyBeach.com

Inn serves as an ideal coastal

square foot Convention Center.

stocked with San Francisco

22

www.ramada.com

July / Aug us t 2 0 1 6

| DELAWARE BUSINESS

Restaurant, Meeting & Banquet Guide Soap Company amenities,

The Bellmoor

and the brewpub has become

Romantic Atmosphere’, and it

and a variety of hotel choices

6 Christian Street

the home for “original beer,

has earned a decade of awards

to match every trip; from a

Rehoboth Beach, DE 19971

original food and original music.”

from The Wine Spectator for

family vacation or “quick stop

Phone: (302) 227-5800

Today, you’ll find a wide selection

its outstanding wine list. Its

and recharge,” to a full-scale

www.thebellmoor.com

of off-centered ales (including

reputation for innovative, ‘Bold

conference or lavish wedding.

The Bellmoor Inn & Spa is a

some from our in-house experi-

American Food’, and attentive

resort hotel offering an upscale

mental brewery that you won’t

service round out your superb

Red Roof Inn & Suites

lodging experience in Rehoboth

find anywhere else), small-batch

dining experience.

1119 South College Avenue

Beach, Delaware with a

spirits and a menu full of special-

Newark, DE 19713

variety of fabulous luxury hotel

ty pizzas, seafood entrees and

Feby’s Fishery, Inc.

Phone: (302) 368-8521

features and unique lodging

yummy sandwiches.

3701 Lancaster Pike

www.hojo.com

amenities. Take advantage of

Red Roof Inn & Suites is located

the elegant accommodations

Eden Restaurant

Phone: (302) 998-9496

off of I-95 which offers easy

that are the ideal lodging

23 Baltimore Avenue

www.febysfishery.com

access to shopping, dining and

option for family vacations,

Rehoboth Beach, DE 19971

Feby’s Fishery, located on New

entertainment, as well as quick

romantic weekend getaways,

Phone: (302) 227-3330

Road in Elsmere, Delaware,

access to the University of

and corporate retreats. The

www.edenrestaurant.com

opened to the public in June

Delaware. We are close to many

Bellmoor Inn is located in the

Eden Restaurant has set the fine

of 1974 by founders Philip &

corporate areas, state parks,

heart of Rehoboth Beach, just

dining standard in the Rehoboth

MarySue DiFebo. What began as

and the Wilmington Riverfront.

steps away from all of the

Beach food scene for over 15

a small locally sourced fishery,

area’s fine dining restaurants.

years. Delaware Today magazine

grew to become a full-scale sea-

has repeatedly voted it ‘Most

food restaurant and fish market.

Residence Inn by Marriott Dover

Wilmington, DE 19805

600 Jeffric Boulevard

RESTAURANTS

Dover, DE 19901 Phone: (302) 677-0777 www.marriott.com/DOVRI

Big Fish Grill on the Riverfront

Residence Inn by Marriott Dover

720 South Justison Street

is the perfect extended stay

Wilmington, DE 19801

Conference and Training Centers

hotel for relocations, training,

Phone: (302) 652-3474

STANTON AND WILMINGTON CAMPUSES

Corporate, temporary housing or

www.bigfishgrill.com

vacations. Our friendly 24 hour

Founded in 1997 by brothers

hotel staff will make your stay a

Norman and Eric Sugrue,

memorable experience.

Delaware’s Big Fish Grill has become one of the premier

Space - More than 2,000 square feet to accommodate up to 500 attendees

Sheraton Wilmington South Hotel

spots for casual dining in the

365 Airport Road

recipes, must have favorites, and

Technology - Wi-Fi, overhead projectors, video conference equipment

New Castle, DE 19720

affordable prices have resulted

Free parking - both locations

Phone: (302) 328-6200

in a dedicated following. Enough

www.sheratonwilmingtonsouth.com

so to earn numerous “Best

At Sheraton Wilmington South

Seafood at the Beach” awards by

Hotel, our contemporary

Delaware Today magazine.

region. A unique blend of original

Let’s plan your next event together.

Wilmington accommodations meet your needs. Each of our

Dogfish Head Brewings and Eats

143 suites features a separate

320 Rehoboth Avenue

living room and bedroom with

Rehoboth Beach, DE 19971

the latest innovations to make

Phone: (302) 226-2739

your stay comfortable and

www.dogfish.com

memorable.

Dogfish Head’s signature experi-

were specially designed to

One-Stop Shopping - Access to our team of professional planners and caterers

For more information contact Donna Wilson at (302) 454-3189 or dwilso@dtcc.edu.

mental style was born in 1995, DELAWARE BUSINESS

|

Ju l y / Au gu st 2 0 1 6

23

Restaurant, Meeting & Banquet Guide

Wildwich Traveling the Food Desert with Mike Stanley When did Wildwich first hit the scene?

We started with the truck in July 2014 at 12th and Market.

About 18 months later we moved into our permanent space at 800 Delaware Avenue.

There seems to be a divide among the restaurant owners and the food truck owners…

I own a restaurant right up the street. I know food trucks bring value. The restaurant owners’ perception is the food truck is taking away their business. Food trucks are supposed to go to food

Wildwich — tell me about this great name.

I didn’t want to corner myself into one region of food…we do

deserts and supply great food. If your choices are limited and a gourmet food truck comes in once a week, it really changes things.

sandwiches; 61% of people eat a sandwich for lunch. I also knew I wanted to do something really wild so the Wildwich name was a natural evolution.

What are some of the challenges you face with the regulatory process?

Right now, we are in the growing process and it is getting better

It takes guts to jump off the cliff and start your own business.

What was your inspiration?

every year. Regulators are realizing the difference between the

I was never a chef. I had a little bit of culinary school, but most

need to continue to move forward with the best interest of the

food trucks of 10 years ago and the food trucks of today. We all

of my training has been waiting tables, managing restaurants, and

consumer in the mind. The last thing you want to do is make it so

bartending. It was always a dream to break out on my own. I knew

wide open that food trucks can park anywhere. Regulation needs

it was the right time three years before it happened. I didn’t win

to be well thought out.

the lottery or grow up in a rich family so I had to have my ducks in a row and wait for the right opportunity. I spent my whole career preparing to do this.

In this business you often say goodbye to your family because

What do you see going forward? How do you see your business growing?

I am looking for more locations. When we celebrate our 5th

of the long hours. One of the reasons I created Wildwich is to

anniversary I want to see us have 5 locations/vehicles. Ideally, I

capitalize on breakfast and lunch then be home with my family for

would like to move into other cities across the nation. Cities where

dinner. I want my kids and my wife to see me every day. I love the

the food truck is on the young side, where there is a heavy lunch

restaurant business, I do not love the hours.

crowd and not much going on at night.

This is my passion. I want to attract chefs down the line that want to do the same thing – be home with their families and get out of the kitchen.

So lunch is your thing?

Breakfast and lunch, family time at dinner.

What is your advice to others who want to build their empire?

First of all, I have a very supportive wife. She gave me the encouragement to put my dream into action. I took my time to write a comprehensive business plan. Wilmington is a lunch city. To be successful, you need to find a location where you can be once a week. You are more in demand and you will have a longer line.

Where can our readers find you?

We post our schedule at Wildwich.com. You can always find us at Rodney Square on Wednesdays, and Thursday at Silverside Carr Corporate Center, We really like that location; it is a food desert.

What is your biggest challenge every day?

Not enough hours in the day!

24

July / Aug us t 2 0 1 6

| DELAWARE BUSINESS

Restaurant, Meeting & Banquet Guide Green Room Hotel du Pont 42 W 11th Street Wilmington, DE 19890 Phone: (302) 594-3154 www.hoteldupont.com/green-roomen.html The Green Room features a colorful combination of new and old; including shimmering draperies, comfortable wingback chairs, and Versace patterned china. The legendary elegance and comfort of the historic Green Room are complemented by a fresh, seasonally-inspired menu under the direction of Executive Chef Keith Miller. An award-winning wine collection and impeccable service combine

The Bellmoor Inn & Spa: An upscale lodging experience in Rehoboth Beach. www.TheBellmoor.com

for an unforgettable fine dining experience. else’s. Bread is baked in-house

McDonald’s

Whether you’re celebrating

Grotto Pizza, Inc.

every day and served fresh.

2351 S. College Avenue

a birthday, anniversary, a

20376 Coastal Highway

Meat and veggies are sliced

Newark, DE 19702

long overdue date night, or

Rehoboth Beach, DE 19971

fresh in-house every day. The

Phone: (302) 733-0818

celebrating with a group, The

Phone: (302) 227-3567

turkey is real turkey, the roast

374 E. Main Street

Melting Pot Restaurant is perfect

www.grottopizza.com

beef is real roast beef – no

Newark, DE 19711

for any occasion. Tailor your

From humble beginnings,

additives, no vegetable-based

Phone: (302) 737-0502

visit with a four-course dining

Grotto Pizza has grown to 16

fillers, no fake stuff. Nothing

815 S. College Avenue

experience including cheese

locations throughout the state

is delivered pre-sliced. Real

Newark, DE 19713

fondue, salad, entree and

of Delaware, three locations

Hellmann’s mayo, real Grey

Phone: (302) 738-7857

dessert.

in the Wilkes-Barre area of

Poupon, real olive oil and red

2507 Concord Pike

Pennsylvania, and a location

wine vinegar – it’s the best of

Wilmington, DE 19803

Newport Restaurant

in Ocean City, Maryland.

the best.

Phone: (302) 478-5685

601 Newport Pike, Greystone Plaza

1401 Governor’s Place

Newport, DE 19804

Although Grotto Pizza has expanded beyond the small

Manhattan Bagel, Inc.

Bear, DE 19701

Phone: (302) 998-1073

take-out stand, the company

3209-B Concord Pike

Phone: (302) 836-1308

For over 25 years, Newport

continues to adhere to its

Wilmington, DE 19803

Everyday all around the globe,

Restaurant, located in Greystone

core values of excellent food,

Phone: (302) 477-0700

McDonald’s is putting people,

Plaza, has served breakfast,

friendly guest service and

www.manhattanbagel.com

processes and practices into

lunch, and dinner. The restaurant

community service.

Einstein Noah Restaurant Group,

place to make better food, more

offers delicious homemade

Inc. is a leading company in the

sustainable sourcing, happier

chicken croquettes and crab

Jimmy John’s Gourmet Sandwiches

quick casual restaurant industry

people, a stronger community,

cakes. Newport Restaurant is a

that operates locations primarily

and a healthier planet.

casual, family restaurant.

824 N. Market Street

under the Einstein Bros. and

Wilmington, DE 19801

Noah’s New York Bagels®

The Melting Pot

Potstickers Asian Grill

Phone: (302) 777-1300

brands and primarily franchises

1601 Concord Pike

1247 New Churchman’s Road

www.jimmyjohns.com

locations under the Manhattan

Wilmington, DE 19850

Newark, DE 19713

Jimmy John’s definition of fresh

Bagel® brand.

Phone: (302) 652-6358

Phone: (302) 731-0188

www.meltingpot.com

www.potstickersasiangrill.com

is worlds apart from everyone DELAWARE BUSINESS

|

Ju l y / Au gu st 2 0 1 6

25

Restaurant, Meeting & Banquet Guide The oceanfront Atlantic Sands Hotel & Conference Center offers 180 guest rooms & suites, over 10,000 sq. ft. of meeting & event space, complimentary Wi-Fi & parking and much, much more! www.AtlanticSandsHotel.com

Potstickers Asian Grill features

The Birch Tree Cafe

The Buttery Restaurant, Inc.

Phone: (302) 345-8555

Asian-fusion food and a sushi

31826 Good Earth Lane

102 2nd Street

www.wildwich.com

bar located inside a warmly

Clarksville, DE 19970

Lewes, DE 19958

Wildwich is serving delicious

decorated restaurant with

Phone: (302) 539-2468

Phone: (302) 645-7755

gourmet sandwiches out of a big

hanging lanterns.

www.thebirchtreecafe.com

www.butteryrestaurant.com

peach-colored truck! Find it on

The Birch Tree Cafe was named

Nestled in Historic Lewes,

the streets of Wilmington to grab

SoDel Concepts

for the family that owns and

Delaware you’ll find The Buttery

one of these great meals, from

PO Box 49

operates the restaurant, three

a haven for inspired food served

the Jolly-Mon to the Dapper

Rehoboth Beach, DE 19971

of whom have Celiac disease

in a rich, warm and inviting atmo-

Duo. Wildwich also recently

Phone: (302) 841-7703

and follow a gluten free diet.

sphere. Here, culinary creation

opened a brand new cafe in

www.sodelconcepts.com

Currently, we are Delaware’s only

and heavenly flavor mingle to

downtown Wilmington.

SoDel Concepts is an award-

completely dedicated gluten free

make it one of Delaware’s favorite

winning restaurant group

kitchen, serving up a variety of

dining destinations. Its year round

located on Southern Delaware’s

baked goods, soups, sandwiches,

lunch and dinner service on The

Culinary Coast. We have built

salads, and desserts. We also

Veranda, set within lush garden,

10 concepts in 10 years which

offer delicious beverages, such as

scenery also makes The Buttery a

Dogfish Head Craft Brewery, Inc.

include 8 restaurants, a catering

fruit smoothies, green smoothies,

Mid-Atlantic Garden of Eden.

6 Cannery Village Center

company, and a food truck,

hand-crafted sodas, coffee

collectively receiving over 50

and espresso drinks made with

Best of Delaware awards.

26

BREWERIES & DISTILLERIES

Milton, DE 19968 Phone: (302) 684-1000

organic and fair trade coffee

Wildwich Gourmet Sandwich Truck and Café

beans, and even gluten free beer,

2000 Brett Road

Dogfish Head began in June

wine, and cider!

New Castle, DE 19720

of 1995 when Dogfish Head

www.dogfish.com

July / Aug us t 2 0 1 6

| DELAWARE BUSINESS

Restaurant, Meeting & Banquet Guide Brewings & Eats, the first

of Delaware’s top-rated and

the art fitness center along with

exciting and challenging layout

state’s first brewpub, opened in

most popular golf courses,

a dedicated and professional

for golfers of all levels. The

Rehoboth Beach with a plan to

Deerfield features 18 holes

staff to serve your every need.

North Course also offers a grill

bring original beer, original food,

of championship public golf,

and original music to the area.

driving range, golf instruction

Rookery Golf Club

room, practice facility, tennis

Today, they sell and distribute

and an inviting Pub & Grille.

27052 Broadkill Road

courts, and much more.

nearly 20 styles of beer that

and bar, banquet facility, locker

Milton, DE 19968 Phone: (302) 684-3000

University & Whist Club

and a half-dozen kinds of hand-

DuPont Country Club & Brantwyn

www.rookerygolf.com

805 North Broom Street

crafted spirits.

1001 Rockland Road

The Rookery South has become

Wilmington, DE 19806

Wilmington, DE 19803

a local favorite in the Delmarva

Phone: (302) 658-5125

Midnight Oil Brewing Company

Phone: (302) 654-4435

Peninsula. Set between swelling

www.universityandwhistclub.com

2043 Bentwood Court

www.dupontcountryclub.com

mounds to the west and a heron

The University & Whist Club of

Wilmington, DE 19804

Nestled within the historic

rookery to the east lies the

Wilmington is known for its quiet

Phone: (484) 716-5383

Brandywine Valley in the State of

championship 18-hole layout

elegance and charm. The club is

Midnight Oil Brewing is a nano

Delaware, the DuPont Country

offering a wonderful playing

recognized for its long-standing

brewery just starting up in North

Club was originally built as

experience for golfers of all

reputation for fine dining and

Delaware looking for funding to

an amenity and benefit for its

abilities. The Rookery North was

attentive service. The club offers

build a brewery large enough to

DuPont Company employees

an established 18-hole golf &

eight different private rooms

distribute throughout Delmarva.

and represents the rich traditions

country club, but is now open

that can accommodate from 2

and core values of DuPont.

to the public. The tree lined,

to 200 guests. It’s open to the

bermuda fairways provide an

public for catering, business

are sold in more than 25 states

Painted Stave Distilling 106 W. Commerce St.

Heritage Shores Club

Smyrna, DE 19977

1 Heritage Shores Circle

Phone: (302) 653-6834

Bridgeville, DE 19933

www.paintedstave.com

Phone: (302) 337-9926

Painted Stave Distilling crafts

www.heritageshoresgolf.com

premium spirits in small

Located just a short distance

batches by utilizing only the

to the nearby beach cities,

best ingredients sourced from

this championship golf course

regional farms, and by blending

offers an exciting design

traditions of the past with

with traditional country club

today’s creativity and state-

amenities. Designed by one of

of-the-art technology. Housed

the nation’s leading golf course

in a 1940s era movie theater,

architects, Arthur Hills, this golf

Painted Stave Distilling

course stretches 7,005 yards

operates in the spirit of tradition

and offers five selections of

to patiently fashion noteworthy

tee boxes to accommodate all

spirits to be shared and savored

players.

It doesn’t feel like work

when you’re at the beach.

with our friends.

Kings Creek Country Club, Inc. One Kings Creek Circle

COUNTRY/MEMBER CLUBS

Rehoboth Beach, DE 19971 Phone: (302) 227-7172

Deerfield

www.kingscreekcountryclub.com

507 Thompson Station Road

Kings Creek Country Club offers

Newark, DE 19711

its members a championship

Phone: (302) 368-6640

18 hole golf course, a golf

www.deerfieldgolfclub.com

Learning Center, an Olympic size

Deerfield is “Delaware’s Home

swimming pool and baby pool,

for Incredible Public Golf.” One

two tennis courts and a state of

DELAWARE BUSINESS

|

Ju l y / Au gu st 2 0 1 6

F

eel the ocean breeze during your next conference or meeting.

Our oceanfront banquet rooms are ideal for business or group retreats. We also offer award-winning food and luxurious accommodations. Call or visit us online to learn more.

2 Olive Avenue & the Boardwalk Rehoboth Beach, DE 19971 (800) 33 BEACH | (302) 227-7169 www.boardwalkplaza.com

27

Restaurant, Meeting & Banquet Guide meetings, rehearsal dinners,

location for convocations,

Delaware State University

Stanton & Wilmington Campus:

bridal and baby showers,

concerts, and banquets, and

1200 N. DuPont Highway

Contact: Donna Wilson

wedding receptions, breakfasts,

also serves as the home for

Dover, DE 19901

Phone: (302) 454-3189

luncheons, dinners, private

UD’s men’s and women’s

Phone: (302) 857-7775

Terry Campus, Dover:

parties, holiday gatherings, Bar/

basketball programs and UD’s

www.desu.edu

Contact: Facilities Rental

Bat Mitzvahs, and memorial

women’s volleyball program.

Delaware State University

Phone: (302) 857-1427

receptions.

This 5,000-seat facility, opened

offers facilities available to

www.dtcc.edu

in 1992, is part of the David M.

host events ranging from

Experience the best of both

NelsonAthletic Complex, which

conferences, meetings and

worlds – a learning environment

includes 22,000-seat Delaware

seminars to banquets and

grounded in academic

Stadium, the Delaware Field

concerts. Capacities range up

tradition, with the finest in

House, the 2,000-seat Delaware

to 8,000 people. The University

hospitality amenities and

The Bob Carpenter Sports/ Convocation Center

Diamond, numerous athletic

is centrally located, includes

high-tech meeting facilities.

fields, the Delaware Ice Skating

friendly and courteous service

There are four locations,

University of Delaware

Science Development Center

and is handicapped accessible.

with a least one in each of

631 South College Avenue

at the Rust Ice Arena, and an

Newark, DE 19716

outdoor swimming pool.

UNIVERSITIES & COLLEGES

Delaware’s three counties. Each

www.udel.edu/bcc

DE Alliance for Excellence

Delaware Technical Community College Conference & Training Centers

The Bob Carpenter Sports/

13 East 8th Street

Georgetown Campus:

video conferencing facilities and

Convocation Center is the

Wilmington, DE 19801

Contact: Louise Rathfon

ample parking at all locations,

University of Delaware’s primary

Phone: (302) 571-5664

Phone: (302) 259-6340

Phone: (302) 831-4016

center offers fully equipped breakout rooms, networked multipurpose computer labs,

continued on 33

Boardwalk Plaza Hotel, Rehoboth Beach – Celebrating 25 years in business in 2016. www.boardwalkplaza.com

28

July / Aug us t 2 0 1 6

| DELAWARE BUSINESS

HOW SUPER IS YOUR BUSINESS? Apply now for the 2016 Marvin S. Gilman Superstars in Business Award and show Delaware why you deserve star status!

Use this application to enter your small business or nonprofit today. You can also apply online at ssb.dscc.com.

Superstars in Business Awards Luncheon Wednesday, November 9, 2016 11:15 a.m.

Hotel du Pont, Gold Ballroom

Delaware State Chamber of Commerce | Superstars in Business | Apply online at ssb.dscc.com

WHAT MAKES YOUR BUSINESS SUPER?

This application form is a simple self-evaluation that can improve your business management skills, and put you in the running to win the 2016 Marvin S. Gilman Superstars in Business Award!

Step 1 / Self-Evaluation: • If your organization is a business, please use form A. • ,I \RX DUH D QRQSUR‫ۋ‬W SOHDVH XVH IRUP % 3OHDVH DQVZHU WKH TXHVWLRQV DV D VHSDUDWH 0LFURVRIW :RUG ‫ۋ‬OH ZLWK \RXU FRPSDQ\ OHWWHUKHDG RU complete it online at ssb.dscc.com. Electronic PDFs and paper versions are also available. Please contact Kelly Wetzel at kwetzel@dscc.com or (302) 576-6564.

Eligibility: • Member of the Delaware State Chamber of Commerce. • In business for at least three continuous years. • 150 employees or fewer. • 3UHYLRXV 6XSHUVWDUV LQ %XVLQHVV ZLQQHUV PD\ UH DSSO\ DIWHU ‫ۋ‬YH \HDUV If you would like to be connected with a previous Superstars in Business winner for assistance in completing your application, please contact Kelly Wetzel at kwetzel@dscc.com or (302) 576-6564.

Step 2 / Submission: Applications must be submitted to the Superstars in Business Committee no later than Thursday, August 18, 2016 at 12 p.m. No late entries will be accepted. Please note that materials submitted FDQQRW EH UHWXUQHG EXW DOO LQIRUPDWLRQ UHPDLQV FRQ‫ۋ‬GHQWLDO **Applications longer than ten pages will not be accepted. You may add up to four attachments in addition to a ten page application.

Step 3 / Application Review: :LWKLQ HDFK FDWHJRU\ WKH ‫ۋ‬QDOLVWV PD\ EH FRQWDFWHG IRU DGGLWLRQDO LQIRUPDWLRQ RU YDOLGDWLRQ RI WKH LQIRUPDWLRQ VXEPLWWHG 7KH UHYLHZ PDGH DW WKLV VWHS LV KHOG LQ VWULFW FRQ‫ۋ‬GHQFH Step 4 / The Awards: Each winner will be presented with a special award recognizing their superior achievement on November 9, 2016 at a luncheon in the Gold Ballroom of the Hotel du Pont in Wilmington. Marketing and recognition will be given to all the Business Superstars throughout the year.

Awards may be judged in the following categories (Please note that categories will be decided upon at the Selection Committee’s discretion based on number of entries and quality of applications): • 1 to 24 employees • 60 to 150 employees • 25 to 59 employees • 1RQSUR‫ۋ‬WV Below each question we have provided you with ‘Ideas for Success.’ They aim to help you form more robust answers and provide suggestions on what information may make your response more competitive. These are not requirements, but may help judges compare your business against other applicants. Please answer questions as concisely as possible.

ENTRY DEADLINE: August 18, 2016 at 12p.m.

Apply online at ssb.dscc.com or mail completed applications to: Small Business Alliance / Delaware State Chamber of Commerce 1201 N. Orange Street, Suite 200, P.O. Box 671 Wilmington, DE 19899 Delaware State Chamber of Commerce | Superstars in Business | Apply online at ssb.dscc.com | (302) 655-7221

Form A for BUSINESSES

Please answer all questions as concisely as possible on your company letterhead or online at ssb.dscc.com.

Applications may not exceed ten pages. You may include up to four attachments in addition to a ten page application.

1. Business name, address and phone number; Primary contact’s name, title, phone number and email address.

2. Please describe your business.

3. /LVW WKH QXPEHU RI \HDUV LQ EXVLQHVV DQG EULHĂ€\ H[SODLQ KRZ \RXU EXVLQHVV ZDV VWDUWHG 4. Number of employees and average tenure (Please distinguish between full-time and part-time).

5. Please provide your business mission statement and/or business philosophy.

Provide your mission statement, vision statement, guiding principles or strategies for success. How is your mission statement communicated to clients, investors and/or the general public, i.e. word of mouth, through marketing materials, etc.? Also explain how they were developed – were they customer or leadership driven, and how do you ensure they are understood by your entire company? Tell us here if you have team building meetings, strategy sessions and/or safety meetings that may include a regular discussion on these important guiding statements.

6.

Given the economic challenges of the recent past and present, how have you been able to sustain or grow your business?

3OHDVH H[SODLQ KRZ WRGD\¡V GLI‍ۋ‏FXOW HFRQRPLF FOLPDWH KDV FUHDWHG REVWDFOHV RU RSSRUWXQLWLHV IRU \RXU EXVLQHVV How are you dealing with the “New Normal?â€? Here is the place to highlight any strategies or measures taken that have resulted LQ VDYLQJV VWDELOLW\ RU JURZWK $Q LQGH[ RI SUR‍ۋ‏WDELOLW\ SURMHFWLRQ DQG RU ‍ۋ‏QDQFLDO VXPPDU\ LV UHTXLUHG H[DPSOHV FRXOG EH UHYHQXH JURZWK SHUFHQWDJH SUR‍ۋ‏W PDUJLQ HWF 3UR‍ۋ‏WDELOLW\ UHVXOWV RU D VWHDG\ ‍ۋ‏QDQFLDO WUDFN UHFRUG ZRXOG EH JUHDW HYLGHQFH RI VNLOOIXO EXVLQHVV PDQDJHPHQW +RZ GR \RXU ‍ۋ‏QDQFLDO UHFRUGV PHDVXUH XS WR RWKHU FRPSDQLHV LQ \RXU LQGXVWU\" 6PDOOHU FRPSDQLHV VKRXOG VKRZ JURZWK RU VXVWDLQDELOLW\ DQG VKDUH SURMHFWLRQV IRU WKH IXWXUH $FWXDO ‍ۋ‏QDQFLDO metrics will separate your application from the competition. Tell us of innovative ways you have used to market or boost VDOHV WKDW KDYH SURGXFHG D JRRG 52, EH VSHFL‍ۋ‏F 5HPDLQ DVVXUHG WKDW DOO LQIRUPDWLRQ LV NHSW FRQÂżGHQWLDO

7. What makes your business stand apart from your peers and/or similar businesses?

Please use this question to outline how you identify customer needs and priorities. Customer loyalty, years of experience, low associate turnover and industry awards are all competitive weapons. Tell us if you are measuring customer satisfaction or if you have moved to customer loyalty or customer advocacy. Share with us how you brand your company and how you maintain it, i.e. social media, online networking, marketing campaigns, etc. Tell us if you have a customer database or process to retain information about customers to use in the future. If you have a formal process for tracking and resolving complaints, please highlight your program here and brag about your results. If associate training or education reimbursement programs are a big part of your employee retention program or your TXDOLW\ VDIHW\ SURJUDPV SOHDVH WHOO XV DERXW WKDW WRR 6SHFL‍ۋ‏F H[DPSOHV DUH DSSUHFLDWHG

8.

,GHQWLI\ WZR RU WKUHH RI WKH PRVW VLJQL¿FDQW FKDOOHQJHV LQ JURZLQJ \RXU EXVLQHVV ([SODLQ KRZ \RX KDQGOHG WKHP Some companies highlight their hiring and retention programs here and others may share their success in adpating WR HFRQRPLF FOLPDWH FKDQJHV ,I WKHUH DUH FKDOOHQJHV ‍ۋ‏QDQFLDO RU RWKHUZLVH KRZ GLG WKH OHDGHUV RI WKH RUJDQL]DWLRQ UDOO\ DVVRFLDWHV WR PHHW WKH FKDOOHQJH" +RZ ZHUH WKH FKDOOHQJHV LGHQWL‍ۋ‏HG DQG GLG \RX DQWLFLSDWH WKHP FRPLQJ" ,I WKH\ could not have been predicted, what have you learned for the next time to make the company stronger? If there are no challenges/problems to list because all employees are proactively taking care of all aspects of the business in the best possible way, tell us that too!

9. %ULHÀ\ GLVFXVV WKH QDWXUH DQG LQYROYHPHQW RI \RXU FRPPXQLW\ VHUYLFH HIIRUWV /LVW NH\ OHDGHUV¡ LQYROYHPHQW ² GHVFULEH LQYHVWPHQWV RI WLPH DV ZHOO DV FDXVHV VXSSRUWHG ‍ۋ‏QDQFLDOO\ 7KLV LV DOVR the place where you may highlight efforts to care for our environment. List efforts regarding investment in friendlier vehicles or equipment, and to conserve and recycle materials. Do you have a formal program that includes fundraising or service hours donated? Are the commitments or passions you have for certain causes conveyed in your marketing?

Are they a part of the image you relate to others? Describe any support for a health and safety program where you may even include family members.

10. Please provide the names and contact information of your professional support, i.e. banks, accounting ÂżUPV HWF ,I \RX DUH DQ DZDUG ZLQQHU ZH ZLOO FRQWDFW WKHP RQ \RXU EHKDOI WR VKDUH WKH JRRG QHZV We also encourage you to provide customer testimonials with your application.

Delaware State Chamber of Commerce | Superstars in Business | Apply online at ssb.dscc.com | (302) 655-7221

Form B for NONPROFITS Please answer all questions as concisely as possible on your company letterhead or online at ssb.dscc.com.

Applications may not exceed ten pages. You may include up to four attachments in addition to a ten page application.

1. Business name, address, and phone number; Primary contact’s name, title, phone number and email address.

2. 3OHDVH GHVFULEH WKH ZRUN RI \RXU QRQSURÂżW 3. Number of years serving the community.

4. Number of paid staff and average tenure.

5. Number of volunteers and their average tenure.

6. Percentage of your organization’s budget that is: Program Services______, Fundraising______, Management and General______.

7. Please provide your organization’s mission statement and/or philosophy.

A mission statement, vision statement, guiding principles or strategies for success should be listed here or can be included as attachments. How is your mission statement communicated to clients, investors and/or the general public, i.e. word of mouth, through marketing materials, etc.? Also explain how they were developed – were they customer or leadership driven, and how do you ensure they are understood by your entire organization? Tell us here if you have team building meetings, strategy sessions and/or safety meetings that may include a regular discussion on these important guiding statements.

8. :KDW PDNHV \RXU QRQSURÂżW VWDQG DSDUW IURP \RXU SHHUV DQG RU VLPLODU QRQSURÂżWV" Please outline the measurable outcomes you monitor that indicate client satisfaction, program delivery, volunteer tenure and retention and fundraising effectiveness.

9. :KDW LV WKH QXPEHU RI SHRSOH RU JURXSV WKDW KDYH EHQHÂżWHG IURP \RXU RUJDQL]DWLRQ" 3OHDVH provide results for each of the last three years.)

10. :KDW KDYH EHHQ WKH WZR RU WKUHH PRVW VLJQLÂżFDQW FKDOOHQJHV LQ PHHWLQJ WKH QHHGV RI \RXU constituency? And how have you approached these challenges?

Do you have a survey process for your constituents and/or your benefactors to identify how their needs are changing? Have any changes to your organization come from this survey process in the past few years?

11. Please provide the names and contact information of your professional support, i.e. banks, DFFRXQWLQJ ÂżUPV HWF ,I \RX DUH DQ DZDUG ZLQQHU ZH ZLOO FRQWDFW WKHP RQ \RXU EHKDOI WR VKDUH WKH good news.

We also encourage you to provide customer testimonials with your application.

Delaware State Chamber of Commerce | Superstars in Business | Apply online at ssb.dscc.com | (302) 655-7221

Restaurant, Meeting & Banquet Guide continued from page 28

auditorium, private meeting

a seaside retreat set apart from

The Brandywine Executive

all less than 20 minutes from

rooms, traditional classrooms,

the day-to-day buzz. But beyond

Center was opened in October

any point in Delaware. A team

an impressive ballroom and a

these remarkable locations, you

2004 to serve the needs of

of experienced conference

striking, open lobby.

will discover our dedication to

business owners, entrepreneurs,

serving you. We have the skills

and solo professionals in need

work with you to develop a

Neumann University

and knowledge to bring your

of a professional office. We

flawless meeting that exceeds

One Neumann Drive

event to life. Our support is

currently serve over 100 member

expectations. Every detail from

Aston, PA 19014

tailored to your needs, whether

companies throughout the US.

menu planning to the most

Phone: (610) 558-5513

you are a practiced planner or a

sophisticated technology will be

www.neumann.edu/about/

first-time organizer. Rely on us to

Chase Center on the Riverfront

handled. Capacity: five to 1,300.

conferencing.asp

help you however we can.

815 Justison Street

and meeting planners will

Looking for a retreat-like

Wilmington, DE 19801

Goodstay Center & Arsht Hall

atmosphere for your meeting?

The Virden Retreat Center

Phone: (302) 425-3929

University of Delaware

Neumann University has 1,800

700 Pilottown Road

www.centerontheriverfront.com

2600 - 2800 Pennsylvania Avenue

square feet of meeting space

Lewes, DE 19958

Located on Wilmington,

Wilmington, DE 19806

conveniently located in the

Phone: (302) 645-4100

Delaware’s revitalized riverfront,

Phone: (302) 573-4401

Rocco A. Abessinio Building.

www.udel.edu/conferences

the Chase Center is the largest

www.udel.edu/conferences

Included in this space are

With plenty of sun and sea air

special event facility in the

Goodstay is a favorite site for

four modern meeting rooms

to ease your mind and body, the

Brandywine Valley. Our more

weddings and social gather-

equipped with board tables,

Virden Retreat Center is open

than 87,000 square feet of

ings. Intimate meeting and din-

audio-visual capabilities,

year-round. The surrounding

versatile space is perfect for

ing rooms, the Gold Room and

and easy access to vending

coastal wetlands lend tranquil-

hosting corporate meetings

the Grand Ballroom have been

machines and restrooms. In

ity and intimacy to social events

and conferences, shows

restored to preserve the spirit

addition, an executive dining

and weddings, retreats and wed-

and conventions, weddings

of the 18th century while offer-

area is centrally located among

dings. Virden’s layout is easy and

and social celebrations. The

ing the amenities of the 21st.

these rooms, allowing for easy

open, its capabilities complete:

Chase Center’s spacious

Roses and lilies border a sea-

and convenient breaks. This

six meeting rooms, video con-

meeting rooms complete with

sonal patio shaded by grand old

area allows for coffee and

ferencing, overnight lodging and

audio visual capabilities, a

trees. Tudor gardens provide an

refreshment breaks, as well

all meals plus our full registration

250 fixed-seat auditorium,

opportunity to relax and renew.

as luncheons and banquets.

and planning services. The mod-

dedicated open exhibit space

Bright, comfortable and conve-

All catering is done by our

est size of this southern campus

and two beautifully appointed

nient, Arsht Hall is equipped with

Sodexo Campus Services staff.

facility ensures quick responsive-

ballrooms to complement our

the technological capabilities

Find out more about our room

ness from our staff.

delicious culinary creations and

required for today’s business.

capabilities, dining options, and

impeccable service. Discover

With 17,000 square feet of meet-

audio-visual equipment here.

how the Chase Center can

ing space, satellite connections

COMMUNITY, CONFERENCE, AND CONVENTION CENTERS

elevate your next event.

Internet, plus complete catering

The University of Delaware Conference Services

and personalized planning ser-

100 David Hollowell Drive

vices, this modern conference

Newark, DE 19716

center is well-suited to training

Phone: (302) 831-2214

ACCESS, Inc.

Phone: (302) 324-4444

seminars, workshops and asso-

www.udel.edu/conferences

901 North Market Street, Suite 460

www.de.easterseals.com

ciation gatherings.

As you consider UD’s Conference

Wilmington, DE 19801

Easter Seals offers a beautiful,

Services, you will find that each of

Phone: (302) 656-4800

brand new 1,400-squarefoot

John M. Clayton Hall

our three locations has distinctive

Office space rental services.

Conference Center conveniently

100 David Hollowell Drive

characteristics. The Newark

Newark, DE 19716

Campus is a hive of academic

Brandywine Executive Center

Boulevard in New Castle. It is

Phone: (302) 831-2214

activity. The Wilmington Campus

1521 Concord Pike, Suite 301

perfect for professional training,

www.udel.edu/conferences

blends the traditional and the

Wilmington, DE 19803

conferences, workshops or

Clayton Hall is a clean, modern

modern in a delightfully natural

Phone: (302) 352-9970

meetings. Depending on

facility featuring a theater-style

setting. The Lewes Campus is

www.bwecenter.com

seating and table arrangements,

for video conferencing, wireless

DELAWARE BUSINESS

|

Ju l y / Au gu st 2 0 1 6

Easter Seals Conference Center 61 Corporate Circle New Castle, DE 19720

located just off of Commons

33

Restaurant, Meeting & Banquet Guide this room can accommodate

Overlooking Legislative

space to fit your vision. Click on

of up to 20 people. Plan your

between 65 – 100 people. It is

Mall in historic, downtown

one of the options below to see

next special event in one or all

fully accessible and includes

Dover, the Biggs Museum of

images of each space and to

three of the parlors. For informa-

Internet connection, video

American Art offers a variety

learn more about room capacity

tion about renting the Carriage

connection and more. Limited

of unique spaces for all kinds

and menu options. No matter

House for wedding receptions,

food service is available. Parking

of events. From private holiday

what you select, our delicious

private parties, bereavement lun-

is free and convenient. Rates are

parties to inspiring meetings,

caters and professional staff will

cheons, graduations, and all other

reasonable. All funds are used

the newly renovated Biggs

make your event memorable.

social events please contact The

to support disability services.

Museum architecture and all

The Museum’s on-site caterer,

Greenery Caterers at 302-472-

Ask about our Dover and

of its inspiring collection make

Sodexo, offers a wide variety

2433.

Georgetown locations.

this one of Delaware’s most

of food, beverages, and more.

sought-after-event-venues. The

Click on the below links for more

The Delaware Contemporary

Kingswood Community Center

Biggs Museum offers unique

information and menus.

200 South Madison Street

2300 Bowers Street

indoor spaces to corporations,

Wilmington, DE 19802

non-profits, and individuals.

Delaware Children’s Museum

Phone: (302) 656-6466

Phone: (302) 764-9022

Whether you are hosting a

550 Justison Street

www.thedcca.org

www.kingswoodcc.org

monthly training meeting, an

Wilmington, DE 19801

The DCCA’s look is “Industrial

Wilmington, DE 19801

informal cocktail gathering, or

Phone: (302) 654-2340

Chic.” This fun and sophisticated

STAT Office Solutions

formal seated dinner, the Biggs

www.delawarechildrensmuseum.org

atmosphere, coupled with our

1201 North Orange Street

Museum is the perfect setting to

Host your next special event

staff and caterers, promises a

Wilmington, DE 19801

entertain staff, clients, and VIPs.

at the newest location in

truly memorable experience. We

Phone: (302) 884-6746

With our Museum galleries open

Wilmington. From a board

will provide you with effortless

www.statofficesolutions.com

during the event, your guests will

meeting of four to an elegant

planning, fabulous service and

STAT Office Solutions offers first-

be inspired by our outstanding

gala of four hundred, this

delicious food surrounded by

class work and meeting space

collection of world-renowned

unique venue will create a buzz

artwork on the cutting edge. The

without the expense of traditional

art. The Biggs Museum can also

of anticipation around your

Main Lobby, the premier event

office space. Several customized

play host to a number of social

event. At the DCM you have the

space, is perfect for a variety

packages are available for

affairs, such as networking

opportunity to create and stage

of special occasions, including

furnished office space, virtual

events, cocktail parties,

your event, or rely on the help of

holiday parties, dinner dances,

offices, and meeting facilities in

rehearsal dinners, weddings,

our professional event planning

client-recognition parties and

their world-class headquarters

and other celebrations. Guests

staff. Enjoy food and drinks in

wedding receptions. The space is

conveniently located in downtown

can enjoy three floors of galleries

and around our exciting exhibits.

flexible enough to accommodate

Wilmington.

displaying over 1,800 works

Taste hors d’oeuvres around

an intimate dinner event for 50

of historical and contemporary

the water table and our 24-foot

or gala affair for 300 guests. The

American art, spanning over 400

climber. Meet and greet in our

Wings Foundation Auditoriumhas

years of history.

state-of-the- art classrooms and

theatre-style seating for 125.

meeting spaces. The DCM is

The Auditorium is perfect for

Wilmington Area Planning Council (WILMAPCO) 850 Library Avenue, Suite 100 Newark, DE 19711

Delaware Art Museum

a fun, vibrant, and stimulating

daytime use for an early-bird

Phone: (302) 737-6205

2301 Kentmere Pkwy.

space— perfect for your next

breakfast, a lunch conference or

www.wilmapco.org

Wilmington, DE 19806

event.

a CME program. In the evening,

A meeting/conference room is

Phone: (302) 571-9590

available for public meetings.

www.delart.org

Rockwood Park and Museum

or a small wedding ceremony.

Capacity: 45.

Unique, inspiring, and

610 Shipley Road

Capacity: Accommodations for

sophisticated, the Delaware

Wilmington, DE 19809

15 to 300 guests.

Art Museum offers the

Phone: (302) 761-1722

perfect setting to impress

www.nccde.org/441/Facility-Rentals

Winterthur Museum

your guests. Whether you’re

Rockwood offers lovely outdoor

5105 Kennett Pike

Biggs Museum of American Art

hosting a performance or

spaces that are available for rent,

Wilmington, DE 19735

406 Federal Street

large presentation, intimate

each offering a unique setting.

Phone: (302) 888-6103

Dover, DE 19901

meeting, lively cocktail party,

The mansion’s warm and cozy

www.winterthur.org

Phone: (302) 674-2111 ext. 101

or unforgettable wedding, the

Victorian parlors provide the per-

From off-site staff meetings

www.biggsmuseum.org

Museum has the ideal event

fect setting for smaller gatherings

to elegant galas for hundreds,

MUSEUMS

34

it is ideal for a concert, program

July / Aug us t 2 0 1 6

| DELAWARE BUSINESS

The Inn at Canal Square. Nantucket-style on the Delaware Coast!

On the waterfront in the heart of Historic Lewes, lavish comfort coupled with seaside charm. www.theinnatcanalsquare.com

our diverse array of venues

tradition of affordable quality

education and community

du Pont, the brightest stars of

includes a space perfect for

theatre, to entertain families

engagement programs.

stage and screen have lit the

all of your events. Each event

with exceptional theatrical

is customized to meet your

experiences, and to preserve

Delaware Theatre Company

the lovely Victorian stage since

individual needs.

our Historic Theatre House for

200 Water Street

1913. The theatre presents a

generations to come.

Wilmington, DE 19801

six-show professional Broadway

Phone: (302) 594-1104

series for avid theatre lovers.

THEATERS

Wilmington skyline and graced

Delaware Symphony Orchestra

www.delawaretheatre.org

Delaware Children’s Theatre

Phone: (302) 656-7442

The mission of Delaware Theatre

World Cafe Live

1014 Delaware Avenue

Fax: (302) 656-7754

Company is to create theatre of

500 N. Market Street

Wilmington, DE 19806

P.O. Box 1870

the highest professional quality

Wilmington, DE 19801

Phone: (302) 655-1014

Wilmington, DE 19899

in Delaware and thereby enrich

Phone: (302) 504-9550

www.DEchildrenstheatre.org

www.delawaresymphony.org

the vitality of the area through

www.worldcafelive.com

The Delaware Children’s

Alfred I. du Pont founded the

artistic programming, education

For your special event, you

Theatre has been entertaining

earliest ancestor of the Delaware

and community service.

want a space as unique as

audiences of all ages for over

Symphony Orchestra (DSO)

forty seasons. In that time, it

in the early 19th century. As the state’s only professional

The Playhouse on Rodney Square

Queen includes three separate

has grown to meet the needs of the community it serves.

orchestra, the DSO brings

1007 N Market Street

that accommodates 100 seated

The DCT mission is to enrich

symphonic music to thousands

Wilmington, DE 19801

or 200 standing, a separate

our Children’s cultural life, to

of Delawareans through its

Phone: (302) 888-0200

tiered majestic theater that

help young talent find its way

Classical and Chamber concert

www.duponttheatre.com

comfortably seats 300 and

to the stage, to continue a

series, special concerts, and

Located in the luxurious Hotel

expands to accommodate 700

DELAWARE BUSINESS

|

Ju l y / Au gu st 2 0 1 6

you. World Cafe Live at the spaces: a cafe and restaurant

35

Restaurant, Meeting & Banquet Guide PHOTOGRAPHERS

Phone: (302) 226-9226

First State Corporate Services

www.PortraitsInTheSand.com

1111B South Governors Avenue

Final Focus

Portraits In The Sand

Dover, DE 19904

LoMA district of Market Street,

301 A Street, P. O. Box 232

Photography Studio is the

Phone: (302) 658-9911

that accommodates smaller

Wilmington, DE 19899

Delaware Beach Portrait

corp.delaware.gov/agents/a9268020.

groups for a more intimate

Phone: (302) 655-7718

Specialist Photographer by

shtml

experience. In each space you

www.finalfocus.com

nationally award winning Master

can expect flawless sound,

For 25 years, Dick Dubroff of

and Certified Professional

Light Action, Inc.

lighting, and video, on-site

Final Focus Photography has

Photographer David Koster

71 Industrial Boulevard

production and catering, flexible

been working as an independent

along the mid-Atlantic beaches

New Castle, DE 19720

seating, and adjacent secure

professional photographer

in Delaware. Destination

Phone: (302) 328-7800

parking. It all comes together

specializing in corporate and

photography is also available

www.lightactioninc.com

in one harmonious package

commercial photography,

throughout the country,

Light Action, Inc. is a leading

at Wilmington’s premier music

headshots for business

Caribbean, and abroad. Their

full service production company

destination and events facility,

professionals, promotional shots

photography subjects include

on the east coast specializing

World Cafe Live at the Queen.

for actors and entertainers, family

families, couples, children,

in theatrical lighting, staging,

Choosing World Cafe Live at

and children’s portraiture, and

pets, high school seniors, dogs,

audio/video and outdoor roofing

the Queen for your event venue

special events such as weddings.

individuals, engagements,

systems. A broad range of the

anniversaries, reunions,

most modern products and services are available to our clients supporting concerts,

standing, and the charismatic Olympia Room with over-sized windows overlooking the new

means a one-stop shop. Your experienced event planner can

Kevin P. Tucker Photography

groups, events, boats, photo

help you create the event of

4407 Fielding Road

restorations, and more.

dreams down to the smallest

Wilmington, DE 19802

details – all you have to do

Phone: (302) 764-8040

is enjoy. From customizable

www.kevinptucker.com

menus and state of the art

Kevin P. Tucker Photography

lighting and sound equipment to

provides traditional and digital

a comprehensive professional

photographic services.

musician rolodex, World Cafe

theatrical productions, television and film, corporate, political, and

SIGNS/EXHIBITS/AV/ LIGHTING

other premier special events, houses of worship, schools and universities, trade shows,

Delaware Logos, LLC

holiday lighting and more.

1230 Parkway Avenue, Suite 100

Live at the Queen can provide

Lindy Powers Photography

West Trenton, NJ 08628

Parcels, Inc.

you with unique services

1334 Park Avenue

Phone: (800) 889-3878

230 N. Market Street

unparalleled in other venues.

West Chester, PA 19380

www.delaware.interstatelogos.com/

Wilmington, DE 19899

Phone: (610) 347-1079

state/

Phone: (302) 658-9911

www.lindypowers.com

Since 1999, Delaware Logos

www.parcelsinc.com

At Lindy Powers Photography

has been responsible for the

Parcels offers full service

we create the best executive

administration and operation

litigation support, high speed

Boyd’s Flowers

headshots in the Philadelphia/

of the Delaware Logo Sign

copying and scanning services,

2013 Pennsylvania Avenue

Wilmington area. In fact, in the

Program for the State of

color reprographics, banner

Wilmington, DE 19806

world of corporate portraiture

Delaware and the Delaware

production, and specialty

Phone: (302) 421-2900

our work is unparalleled. The

Department of Transportation.

printing, including short runs.

www.boydsflowers.com

importance of having first-class

We offer a complete “turn-

Services are available 24/7.

It is Boyd’s mission to provide

professional headshots on

key” approach where we are

you with caring service,

your website, promotional, and

responsible for all marketing,

Signarama of Newark

products of quality and value,

advertising materials cannot

administration, operational

995A S. Chapel Street

so we will be partners at those

be overstated. Our corporate

needs, and general oversight.

Newark, DE 19713

times most important in your

photographs convey the caliber

life. We offer the best variety of

of you, your team, and your

Digital Music Express (DMX)

www.SignaramaOfNewark.com

flowers in Wilmington, across

business.

4008 North Dupont Highway

Signarama is your online shop for

New Castle, DE 19720

custom signage. Design business

Portraits In The Sand

Phone: (302) 575-1800

signs, banners, decals, vinyl

110 White Oak Road

Digital Music Express provides

lettering, yard & political signs,

Rehoboth Beach, DE 19971

background and foreground music.

trade show displays & more.

FLORISTS

the USA and worldwide.

36

Phone: (302) 454-7446

July / Aug us t 2 0 1 6

| DELAWARE BUSINESS

Restaurant, Meeting & Banquet Guide Tupp Signs, Inc.

ingredients and creatively

save you time and money by

www.scigames.com

457 East New Churchmans Road

prepared entrees, while

doing the legwork for you, free

Scientific Games is a lead-

New Castle, DE 19702

maintaining reasonable prices.

of charge.

ing innovator in the global

Phone: (302) 322-1600

Today the Trostles are solely

www.tuppsigns.com

dedicated to catering and events

Tupp Signs is a sign

planning through Greenery

manufacturing technology

Caterers.

pioneer. Since 1928 we’ve

lottery and regulated gaming industries. Beginning with the

A LITTLE DIFFERENT

breakthrough technology that launched the world’s very first

Bowlerama

secure instant lottery game in

been on the leading edge of

Le Chateau Gourmet

3031 New Castle Ave

1974, the company has con-

business sign innovation in

805 South Harrison Street

New Castle, DE 19720

tinued to advance the games,

the Northeast. From the early

Wilmington, DE 19805

Phone: (302) 654-0263

technology, programs, mar-

days of Harry Tupp’s hand-

Phone: (302) 654-2585

www.bowlerama.net

keting research and security

painted masterpieces, to the

Le Chateau Gourmet is a social

At Bowlerama, “Delaware’s

that have been a driving force

programmable electronic LED

catering company located in

Premier Family Entertainment

behind the success of more

displays of today, Tupp Signs

Wilmington, Delaware.

Center”, we offer fun for

than 300 customers on six con-

everyone! We have 62 bowling

tinents over the last 40 years.

has led the way.

EVENT SERVICES/ SPEAKERS/STAFFING

CATERERS

lanes, all of which have the option of bumpers for our

TS Smith & Sons, Inc.

youngest of bowlers who

P.O. Box 275

will also enjoy our KidZone,

Bridgeville, DE 19933

Boston Market Catering

Barry’s Events

a midway style redemption

Phone: (302) 337-8271

1611 Pennsylvania Avenue

1700 Shallcross Avenue

arcade. We offer daily specials,

www.tssmithandsons.com

Wilmington, DE 19806

Wilmington, DE 19806

leagues, and much more.

T.S. Smith & Sons is an 800 acre

Phone: (215) 478-1833

Phone: (302) 690-5555

www.bostonmarket.com

www.brandywinearts.com

Delaware Lottery

Bridgeville, Delaware. Thomas

In an age of proliferating

The new Brandywine

Phone: (302) 744-1600

Sterling Smith started the

takeout and fast food dining,

Festival of the Arts is under

1575 McKee Road, Suite 102

business in 1907 and eventually

Boston Market offers a unique

the management of Barry

Dover, DE 19901

passed it to his sons, Walton

opportunity for people who

Schlecker. Keeping the

www.state.de.us/lottery

and Robert, who passed it to

yearn for home-cooked food.

original spirit of the art fair,

We make it a truly enjoyable

Barry added live music, local

Fisher’s Popcorn

“Walt” and Robert Smith Jr.

experience to come in and

food vendors, and children’s

P.O. Box 3130

Today the business is operated

order the foods our family likes

activities. While it has evolved

Ocean City, MD 21843

by Walt’s three sons, Thomas,

best: chicken, turkey, beef, or

over the years, Brandywine

Phone: (302) 539-8833

Charles, and Matthew, and

meatloaf, with sides ranging

Festival of the Arts still remains

www.fisherspopcorn-fenwick.com

are the oldest apple, peach,

from classic mashed potatoes to

in Brandywine Park, its original

Family owned and operated

and nectarine operation in

freshly steamed vegetables and

location, and continues to take

since 1937, this popcorn palace

Delaware. Q

garlic-infused creamed spinach.

place annually on the weekend

has several locations, each one

after Labor Day.

creating delicious, gluten-free,

Greenery Caterers

family-owned farm located in

their sons Charles Walton Jr.

caramel-coated popcorn. They

Greater Wilmington Convention & Visitors Bureau

pride themselves on using no

Wilmington, DE 19803 Phone: (302) 652-1426

100 W. 10th Street, Suite 20

make “the world’s best caramel

www.greenerycaterers.com

Wilmington, DE 19801

popcorn.” Fisher’s offers five

Craig and Patti Trostle’s

Phone: (302) 295-2216

different flavors in three different

experience began in 1978 when

www.VisitWilmingtonDE.com

containers.

they founded The Greenery

From stately mansions and

Restaurant which quickly

museums to opulent gardens

Scientific Games, Inc.

became one of Wilmington’s

and historic hotels, GWCVB will

1575 McKee Road, Suite 101

most popular dining venues,

help you find the perfect setting

Dover, DE 19904

known for using the freshest

for your next event. They will

Phone: (302) 678-5294

55 Pascall Road

DELAWARE BUSINESS

|

Ju l y / Au gu st 2 0 1 6

preservatives and their hands to

37

Delivering Excellence, Changing Lives z

Over 100 high-quality academic programs – more than half of which are nationally-accredited – designed to meet Delaware’s workforce needs.

z

More than 2,100 industry experts serving on 84 advisory committees to ensure graduates have the skills necessary to be job-ready.

z

Ninety-six percent (96%) of 2015 graduates are employed or continuing their education.

z

Over 600 Delaware businesses and organizations hire our graduates.

z

More than $5.6 million in scholarships awarded to over 9,000 students in the last 10 years.

z

70% of students graduating debtfree with an 18.2% return on their investment.

z

More than 200 transfer agreements with four-year institutions that allow graduates to transfer smoothly and economically as juniors.

z

Dual enrollment programs that serve more than 800 students from 19 school districts, giving students a jump start on a college degree.

z

$1.1 billion in income added to Delaware’s economy in 2013-14 as a direct result of Delaware Tech and its students, approximately equal to 1.6% of the Gross State Product.

Visit dtcc.edu/50th to view the College’s anniversary video, alumni stories and more.

38

July / Aug us t 2 0 1 6

| DELAWARE BUSINESS

Guide to Higher Education

Delaware’s Future Begins Here

BY JOHN SWEENEY

Mark T. Brainard, J.D. President, Delaware Technical Community College DELAWARE BUSINESS

|

Ju l y / Au gu st 2 0 1 6

39

Guide to Higher Education MOST STORIES about anniversaries begin with the past. Not this one.

Celebrating 125 years of service to the state, the nation and the world

At DSU, we’ll help you achieve it.

• Wide variety of bachelor’s, master’s and doctoral degree programs • Aviation program with its own fleet of aircraft • Only accredited Social Work bachelor’s and master’s degree programs in Delaware • Two convenient locations for graduate studies: Dover and Wilmington • Personal attention from passionate, expert faculty • Cutting-edge research and hands-on learning • State-of-the-art facilities • New on campus! The Delaware Institute for Science and Technology’s Optical Science Center for Applied Research (OSCAR) Building • Opportunity for Delaware high school graduates to apply for the Inspire Scholarship

DESU.EDU Dover | Wilmington | Georgetown 302.857.6351

40

Delaware Technical Community College is 50 years old. So, if you know Delaware Tech, the logical question is not “What happened?” but “What’s next?”

It has always been that way. From its beginnings in 1966 to today, Delaware Tech’s focus has been on the future.

It has to be. That is where its students are heading. And so is Delaware.

“Our mission is the same today as it was then,” President Mark T. Brainard said. “It’s to connect local businesses and industry with a skilled workforce. That won’t change.”

If anything, the mission is even more important today. If Delaware is to grow economically, it has to have a skilled workforce. Yet global competition and advanced technology have transformed the workplace.

Delaware Tech is responding. It is not just shop class any more. It is a world of precision and skill. Just look under the hood of your car and imagine what it would have looked like in 1966.

Of course, when the people who created Delaware Tech looked into the future they did not see electronic information systems in cars, diagnostic medical sonography in hospitals, or airframe and aviation powerplant programs in Georgetown.

However, they did see the need for constant change.

William Carter is generally considered the prime mover behind the creation of Delaware Tech.

Richard Carter recalls his father’s passionate insistence on a college for the young people being left behind by a changing economy. Sussex County especially needed a boost to keep its talented young people from moving away. Richard Carter said his father campaigned for a college for Sussex, pointing out to whoever would listen that Kent and New Castle counties had colleges for their young people, but Sussex did not. The trouble was that few people were listening.

But circumstances changed. Delaware finally got around to ending racial segregation in the middle of the 1960s. By coincidence, one of the newest and best-equipped schools in Sussex was William C. Jason Comprehensive High School near Georgetown, the first African-American secondary school in the county. The state’s desegregation plans ordered its closing. Its students would be integrated into other Sussex schools.

About the same time, Gov. Charles L. Terry Jr. became interested in a new movement growing across the country: community colleges. He wanted Delaware involved in the movement. William Carter seized the opportunity. The William C. Jason School was the ideal spot for such a college.

His persistence paid off. So in 1966, the Delaware General Assembly passed legislation creating Delaware Technical and Community College.

But, this being Delaware, a condition was added: Delaware Tech would have a presence in all three counties. Thus, a statewide system was born.

That was just a start. The system had to be built.

Barbara Weatherly, the daughter of the college’s first president, Dr. Paul Weatherly, recalls the passion the system’s founders had for the school. Dr. Weatherly had been recruited from South Carolina, where he worked in that state’s community college system. He quickly joined with Delaware advocates and set to work creating a local system.

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Guide to Higher Education

Resources and capacity remain the college’s greatest challenge…a solution like SB 137 would give Delaware Tech something it does not have now – the ability to make longer-term plans.

– Dr. Mark T. Brainard

“At that time, people thought of Delaware Tech as being a calling, like going into the ministry,” Ms. Weatherly said. “It was going to change the face of the state. It was going to provide opportunity to people who never had opportunity before.”

It came together piece by piece.

How? “The bedrock of the college was always staying connected to the local community, to what its needs were and to use those advisory committees,” Dr. Orlando J. George said. He was the school’s president from 1995 to 2014.

The advisory committees came in at the start, Dr. George said. For every major, there was advisory committee of practitioners – professionals who were experts in their field, who were working in the industry every day.

For nursing, there were doctors and nurses; for manufacturing, there were manufacturers and technical specialists. All to keep the college up to date on the skills and competencies needed in each field. People shrug and ask, DELAWARE BUSINESS

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“Who listens to a committee?”

“Well, we did,” Dr. George said.

When the practitioners said a change was coming, the college adapted.

Dr. John R. Kotula, the college’s second president, said these dual commitments to students and the needs of Delaware industry pushed the school in new directions. That close attention to developing trends led to the addition of the allied health programs.

Again, they started slowly, Dr. Kotula said. But staying close to the changing needs of the state’s businesses and industries brought more additions. Next came dental hygiene. Then biotechnology and specialties like cardiovascular sonography.

But the students were always special too.

“I always think about the irony of the extremes,” Dr. Brainard said. “You have the students coming in the front door, ready to go. They are prepared and motivated. Whether they want to study nursing or law enforcement, they are ready.”

41

Guide to Higher Education “Then you have the students who are unemployed, perhaps underdeveloped and in need of remedial work. These are the extremes. And there are those who fall in between.”

“We have to be ready for all of them, to help all of them navigate the curriculum.” Dr. Brainard noted ninety percent of DelTech’s students go on to further schooling or go on to work in the field they studied. “Sixty percent do both.”

“At Delaware Tech, you are not going to be a number,” Dr. George said.

“You are a human being with individual needs and challenges that our faculty and staff want to address.”

“Every segment of the college worked for one thing: to promote the growth of our students academically, as well as personally,” Harriet Brown, former dean of students at the Stanton Campus, said. “The maintenance staff, the people who worked in the cafeteria, the people who worked in the business office – everyone wanted the students to succeed.”

Put them together – an eye on industry and a concern for students – and success does follow.

The college’s board of trustees is seeking a permanent solution. That is why the board and administration are behind Senate Bill 137, which would authorize a statewide property tax.

“Essentially, the bill would fund a community college infrastructure fund through a modest statewide property tax based on the same model as the state’s vocational school districts,” Dr. Brainard said. “This dedicated revenue stream enables Delaware Tech’s Board of Trustees to issue bonds, and the college would no longer be dependent on the state for its capital needs – saving the state $6 million a year.”

Dr. Brainard and other college officials have been busy talking to community and business groups to explain the proposal and to ask their support.

He said a solution like SB 137 would give Delaware Tech something it does not have now – the ability to make longer-term plans.

In the meantime, the innovation continues.

Consider the advanced manufacturing program for Delaware high school students. It is part of Gov. Jack Markell’s Pathways to Prosperity initiative. To build a better pipeline of skilled workers, Delaware Tech

“At Delaware Tech, you are not going to be a number, you are a human being with individual needs and challenges that our faculty and staff want to address.”

Charles Uniatowski Photography

Just look at the numbers.

• 46,000 graduates • Nearly 70 percent of students graduating debt-free thanks to scholarships and the Student Excellence Equals Degree (SEED) program instituted by Gov. Ruth Ann Minner • More than 2,100 industry experts on 84 advisory committees • A new four-year Bachelor of Science nursing degree that will meet the demanding acute care mandates for hospitals • Little or no debt for most students These figures do not count the workforce training and dual enrollment programs for high school students. Each of the college’s four campuses also serves as centers for the local communities, with summer camps for youth and an economic boost to local businesses.

However, success brings its own challenges. The college at its four campuses have more than 40 buildings. By 2020, 50 percent of them will be more than 40 years old. Age takes a toll. Already some of the campus buildings are showing that toll. Leaky roofs mean wet floors and damaged classrooms. Heating and air-conditioning systems, some of them dating from the 1970s, mean inefficient operation and increased costs.

Dr. Brainard said resources and capacity remain the college’s greatest challenge. He said the national standard for infrastructure reinvestment for the four campuses is $12 million a year. But the average the college can allot through state and other support is $4.2 million a year. That annual $8 million a year gap has led to about $100 million in deferred maintenance costs.

That will translate into delays in needed updates of the campus libraries, curtailment of some popular courses and a slowdown in new technology programs.

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– Dr. Orlando J. George

worked closely with the Delaware Manufacturing Association to create a curriculum for high school students that would keep them in school, provide practical manufacturing experience, earn college credit and put a little money in their pockets. The students participate in 600 hours of hands-on learning in the college’s high-tech training center and a paid summer “craftsmanship” experience with local manufacturers.

Businesses love it.

“Bloom Energy is proud to have been a part of the Delaware Tech Manufacturing Pathways Program since its inception,” Bryan B. Horsey, manager of public affairs for the Bloom Manufacturing Center of Delaware, said. “The program has helped Bloom to reach candidates early, so they are more prepared for opportunities in our Delaware operations.

Bloom Energy is looking forward to hosting a group of Manufacturing Pathways Program interns again this summer.”

Last summer the FMC Newark Plant maintenance department took three high schools students as interns. They started by shadowing mechanics, but before long they became part of the maintenance team, Dan Pierce, FMC Newark plant manager, health and nutrition, said. “At the end of the summer, the students left being prepared to make informed choices about their future. The mechanics had a real sense of pride knowing they had passed along years of experience in a short time.

“We had exit discussions during the last week with the students and the responses were ‘We are doing this again next year, right?’” Mr. Pierce said.

He deemed the experience a success for both the students and FMC. Lou Garzarella, AstraZeneca’s senior director of site engineering and facilities management, said the students worked alongside experienced employees performing equipment maintenance and materials receiving July / Aug us t 2 0 1 6

| DELAWARE BUSINESS

within the company’s automated warehouse. He added, “We’ve found the students to be motivated in their assignments while positively contributing to our plant operations and getting real world experience directly related to their studies.�

So what really is next for Delaware Tech?

No one knows. However, Richard Carter, a Delaware historian, has a good idea. “I have been looking around for some time for the ‘next big thing’ for Delaware,� he said. In the 19th century, the peach industry pumped up the state’s economy. In the early 20th century, the poultry industry helped keep Delaware from hitting bottom during the Great Depression. In the late 20th century, the Financial Center Development Act gave the state a big boost. “We’re now at a point where we need something big time,� he said. “I fully expect Delaware Tech to be in on the ground floor of finding that ‘next big thing’ and helping our state to achieve it.� Q

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John Sweeney is a Delaware writer and editor

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Nicole Hetrick is a UD alumna and a graduate of UD’s Business Analyst Certificate.

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Guide to Higher Education

TRANSFORMATION Creating New Leaders at Neumann University

BY DR. SAM LEMON

RUSSIAN NOVELIST LEO TOLSTOY said: “Everyone thinks of changing the world, but no one thinks of changing himself.” As Tolstoy wisely observed, change must begin from within. Personal transformation is the focus of the Master of Science in Organizational and Strategic Leadership program at Neumann University.

The OSL program is an accelerated 10-course, cohort-driven, master’s program that can be completed online or in the classroom in 18 months.

Most students who enroll in the program are employed full time and many are working parents who completed their bachelor’s degrees a number of years ago. Consequently, they approach graduate school with a mixture of pride, excitement, and trepidation.

What they discover is pleasantly surprising. It may have been years since they took a college course, but they find they actually never stopped learning, because many of life’s most important lessons are learned outside of a classroom. “Real life” skills our students acquired on the job, or as community volunteers, or via the challenges of parenting – directly translate into strategic leadership and organizational skills.

As many graduate students and instructors know, learning becomes easier and more enjoyable as an adult. The skills one develops on the job, like, meeting deadlines, juggling multiple responsibilities, prioritizing work, or comprehending and analyzing new information and ideas are well suited for graduate studies. When it comes to writing papers, even that seems easier in some ways, because adult students have important things to write about – like powerful, growth-producing, thought-provoking life and work experiences that enabled them to grow and succeed. Classroom discussions are also enhanced and engaging because adult students bring with them a library of knowledge and expertise to share with others.

Subjects in graduate courses are more interesting because they have direct applications for professional practice – which is another aspect of the OSL program. It is essential that what adult students learn in their courses is not disconnected information or overly theoretical. It must be practical knowledge they can use on their jobs. This serves two purposes.

It enhances professional performance and demonstrates a return on investment for their employers.

Whether companies provide tuition assistance or just moral support, they are getting “new and improved” employees who are not only more skilled and knowledgeable, but who can also provide free yet invaluable graduate-level research their companies would otherwise have to purchase at great expense from think tanks or research firms. Consequently, supporting their employees’ pursuit of a professional degree offers a win-win situation for both.

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Throughout the program, students connect coursework with personal development and professional practice, and are encouraged to choose research topics that benefit their companies, their communities, or the environment.

Beyond developing professional expertise, students are also required to keep a journal of their impressions about what they are learning. Initially, this may seem daunting for some, but these thoughtful reflections help to promote the personal transformation so many are seeking nowadays.

These newly acquired leadership skills, along with an advanced toolkit of knowledge, provide the abilities and confidence needed for graduates to succeed and help make the world a better place. Tolstoy was right: change begins from within. Upon completion of the OSL program, many students call it “transforming” as they earn new leadership positions.

In addition to learning contemporary course content and the “nuts and bolts” of exemplary leadership, because Neumann University provides a Catholic Education in the Franciscan Tradition, social and ethical responsibility is another theme embedded in the OSL program.

Examples of unethical leadership abound in the world around us. But research proves that ethical inspiring leaders, who treat their employees with respect, and encourage them to take ownership of the company’s goals and shared vision, out-perform and earn more for their companies than those who cut ethical corners or don’t understand the wisdom of using the carrot versus the stick.

The purpose of education is not to fill a bucket, but to create an unquenchable thirst for learning. It is a heroic quest to break through the barriers that keep our thinking small and “comfortable,” and to develop the courage to conquer our reluctance to try new ideas, that confines us.

The highest mountains to climb are the ones we create in our minds.

Earning an education doesn’t make one a better person – it proves we are capable of exceeding what we thought were our limits. It allows us to fly. Why procrastinate, waiting for a “better time”? Transform yourself.

Change the world. Enroll in Neumann University’s master’s program in Organizational and Strategic Leadership, today. Q

Dr. Sam Lemon Director of the Neumann University master’s degree program in Organizational and Strategic Leadership To learn more, call 610-361-5208.

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Emphasis on Forensics and Fraud Detection

Master’s Degree in Accounting

It all adds up.

The Neumann University master’s degree in Accounting adds up to greater opportunity.

The emphasis on forensics and fraud detection will provide you with credentials that are in demand. Neumann’s program allows you to: • Finish in just 18-21 months • Study in class and online • Focus on forensics and fraud For more information: gradadultadmiss@neumann.edu 610-361-5208

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Aston, Pennsylvania

www.neumann.edu 45

Insurance & Financial Services

HEALTH INSURANCE: MOST BUSINESS OWNERS want to provide health insurance for their employees. Health insurance is a benefit that can help attract new employees, and also keep existing employees. Health insurance can also help keep a workforce healthy and productive by ensuring that employees visit a doctor regularly or have health issues treated.

But health insurance is often a top expense for businesses, so is it worth providing coverage to your employees?

Let’s take a closer look at this question that many business owners find themselves asking.

It’s important to consider that almost everyone will need health care services at some point – a doctor’s office visit, a trip to an urgent care center or prescription drugs. Without health insurance, a person could be faced with paying a hefty bill for these services.

How hefty? Well, according to the federal government’s website healthcare. gov, a three-day hospital stay could cost as much as $30,000. Something as 46

routine as a broken leg from skiing, bicycling or playing sports could cost $7,500 on average without health insurance, according to healthcare.gov.

Living with a chronic illness such as diabetes or asthma can also be costly. Chronic diseases affect people of all ages, and according to the Centers for Disease Control and Prevention (CDC), the incidence of type 2 diabetes is actually increasing among young adults. The American Diabetes Association estimates that the average annual cost of diabetes is $13,700 in medical expenses per person. Without health insurance, people with chronic conditions may have to pay the full brunt of those expenses.

In addition, most insurers offer access to wellness programs to help businesses provide healthier food options in the cafeteria or vending July / Aug us t 2 0 1 6

| DELAWARE BUSINESS

CONTENT PROVIDED BY HIGHMARK DELAWARE

Do Your Employees Really Need It?

machines, start a walking program, help employees quit smoking or organize an on-site wellness fair for employees. Most insurers will work with a business to help incentivize employees to participate as well.

Now that we’ve talked about the value of health insurance for your employees, how can you decide who to go with to provide the best coverage?

When most people think of health insurance, they think of Blue Cross and Blue Shield. Many of the Blue Cross and Blue Shield Plans across the country have been serving members for 75 years or more, and are not-forprofit companies. Locally, Highmark Blue Cross Blue Shield Delaware has been serving Delawareans since 1935.

Collectively, the Blue Cross and Blue Shield System provides healthcare coverage for nearly 100 million people — one-third of all Americans — in all 50 states, the District of Columbia and Puerto Rico. “The Blues” offer a variety of insurance products to all segments of the population, including large employer groups, small businesses and individuals.

Nationwide, more than 90 percent of hospitals and 80 percent of physicians contract directly with Blue Cross and Blue Shield companies.

If you or your employees travel, these participating healthcare providers and the independent Blue Cross and Blue Shield companies across the country are linked through a single electronic network for claims processing and provider reimbursement called the BlueCard Program. The BlueCard Program processes nearly 300 million claim transactions each year.

Like most other Blues across the country, Highmark Delaware is also active in supporting the community and organizations that provide free or low cost health care and other services to at-risk residents.

In 2007, we established BluePrints for the Community as a donor-advised fund at the Delaware Community Foundation. Since its inception, BluePrints has awarded more than $10.7 million. BluePrints helps address the issues faced

by Delaware’s uninsured and underserved populations by supporting initiatives that increase access to health care for the uninsured/underserved, reduce health disparities in minority communities, support early childhood development programs focused on health and recruit and train health care professionals.

In June, Highmark Delaware hosted our third annual Highmark Walk for a Healthy Community at Bellevue State Park. This annual fundraising walk benefits local health and human service agencies as participating organizations raise money for their individual missions. In just three years more than 25 Delaware organizations have raised over $250,000 to support their vital programs.

Highmark Delaware also follows the great Blues tradition of providing coverage to our most vulnerable populations as Highmark Health Options provides Medicaid coverage to those Delawareans in need.

So when you add it up, there is great value in providing health insurance to your employees. And whether your business is based here in Delaware or elsewhere, there is great value in choosing a Blue Plan for the coverage you do provide. Q

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Insurance & Financial Services

RISK MANAGEMENT ON THE HORIZON: GAME OF DRONES

BY DAVE LYONS, JR. AND TIMOTHY J. LYONS

IT WASN’T TOO LONG AGO that the word “drone” conjured up images of stealth military strikes in war-torn countries around the globe, and while military applications still prevail, commercial and personal drone use is gaining in popularity. According to a 2015 industry report by Business Insider, the market for commercial/civilian Unmanned Aviation Vehicles (UAV) will increase at a compound annual growth rate of 19% between 2015 and 2020, compared to 5% growth on the military side. The growing number of industries finding ways to utilize this technology include: • Agriculture • Construction and surveying • Film and photography • Freight transport • Law enforcement and security • News media • Oil and gas DELAWARE BUSINESS

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• Real estate • Telecommunications • Utilities and energy In the Mid-Atlantic region, Bancroft Construction Company has taken a lead to leverage drone use on commercial projects. “We use drones to document progress and communicate conditions to subcontractors, long-distance consultants and owners,” says Bancroft CFO, Jack Barr. “The real-time, high-level view they give us is invaluable for site planning and logistics.” Additionally, drone usage eliminates some of the risks associated with physical site visits.

While this fast-growing industry presents real opportunities for companies ranging from small entrepreneurs to Fortune 500 firms, it also opens up new risks. There are a multitude of exposures surrounding drones, ranging from injured bystanders to personal property damage to invasion of privacy allegations. To mitigate those exposures, some insurance carriers have begun offering liability coverage for drones.

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Insurance & Financial Services In June of 2015, the Insurance Services Office introduced three exclusionary endorsements that specifically exclude drone related losses under both Coverage Parts A and B of the general liability policy.

Insurance carriers now have the option to extend limited coverage endorsements that off-set these exclusions. Personal Injury and Advertising coverage is recommended and extends to invasion of privacy claims.

Smaller drones do not present the same degree of risk that more sophisticated and expensive six-wing models do. Companies that use drones should consider protecting themselves against: â&#x20AC;˘ Theft of drone and attached equipment â&#x20AC;˘ Damage to drone, including attachments, electronics and components â&#x20AC;˘ Property damage caused to others by drone â&#x20AC;˘ Bodily injury caused to others by drone â&#x20AC;˘ Premises liability at locations used in connection with scheduled flights â&#x20AC;˘ Malicious damage â&#x20AC;˘ System hacking â&#x20AC;˘ Contractual liability As with any insurance policy, one way to overcome challenges and mitigate risks is by compiling a thorough profile of operating procedures. Listed below are some of the questions that companies seeking coverage should be prepared to answer. Collectively, they indicate commitment to safety and, consequently, help structure a policy and determine cost:

â&#x20AC;˘ How experienced are your drone operators? â&#x20AC;˘ Do your drone operators have proof of training, or do they plan on getting training? â&#x20AC;˘ Do you have written standard operating procedures for drone use? â&#x20AC;˘ Do you own or lease your equipment? â&#x20AC;˘ Do you maintain a record of all parts or add-ons for your drone? â&#x20AC;˘ Do you keep a flight log and data? â&#x20AC;˘ Do you keep a maintenance log? â&#x20AC;˘ Do you have FAA approval for flying a civil UAS, or have you received an exemption to perform commercial operations under Section 333? (Section 333 of Public Law 112-95 grants the Secretary of Transportation authority to permit certain UAS to operate without meeting all regulatory requirements for manned aircraft.) â&#x20AC;˘ Under what conditions do you fly? For instance, do you fly at night, over water, indoors, etc.? â&#x20AC;˘ Do you have a previous history of accidents or drone loss?

As drone technology and its usage continue to evolve, so do the rules. FAA classification, expected this summer, will influence further development of coverages to meet inherent risks. Q Source material for the article was provided by Assurex Global, â&#x20AC;&#x153;Drone Insurance: A Market on the Riseâ&#x20AC;?

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SWING CONNECT GIVE 1st ANNUAL JMAC GOLF TOURNAMENT SWING Come join us at the very first annual JMAC Golf Tournament.

The golf event is an initiative of the Joint Military Affairs Committee (JMAC) of the State and County chambers.

CONNECT The purpose of the event is to promote positive relations between the local business community and the Delaware National Guard.

And of course - It is meant to be a fun, networking event!!

GIVE Proceeds from the event will benefit a great cause – Camp Colwell!

The Children of the Delaware National Guard Youth Camp, also fondly known as Camp Colwell, is a 501(c) 3 organization with a mission to provide an annual, one week overnight youth camp at Bethany Beach for the children of the Delaware National Guard.

MONDAY, 26 SEPTEMBER 2016 12noon Shotgun start * 11am Registration & Driving Range opens Back Creek Country Club, Middletown, DE Back Creek BBQ Buffet & Prizes after Golf “Delaware Guardsmen and women live, work, and raise their families in the local communities, so we share a special relationship with local businesses. This type of interaction and support is vitally important and the synergies created benefit all Delawareans,” said Maj. Gen. Frank Vavala, Adjutant General, Delaware National Guard.

Anyone interested in golfing, being a sponsor, or donating items for the raffle, you may request the Event Flyer, by contacting Ms. Christine Kubik, 302-326-7582, christine.f.kubik.nfg.mail.mil 52

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Newsbites Christiana Care social workers lend a helping hand to Wilmington day shelter’s homeless When Joe Hickey became executive director of St. Patrick’s Center in 2011, he established a day shelter to provide showers, laundry, telephone access and meals for homeless residents in Wilmington’s poverty-stricken east side – the poorest zip code in the state of Delaware. Soon, more than 200 mostly homeless people were seeking respite at the center every day. Under the health system’s “Medical Homes Without Walls” outreach, three social workers began providing assistance with issues related to health care, insurance, mental health and substance abuse. A nurse visits several times each month to take blood pressure screenings and do wellness checks. Christiana Care volunteers also regularly prepare bagged lunches for the center’s homeless clients.

Beebe Healthcare becomes First Medical Center on Delmarva and One of Only Two in the Mid Atlantic to offer MultiPoint Pacing Technology for Heart Failure Patients Beebe Healthcare is proud to announce that it is the first medical center on Delmarva, and one of only two in the Mid Atlantic, to use a new, recently FDA-approved technology that vastly improves the treatment for

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patients with congestive heart failure and other electrical problems of the heart. MultiPoint pacing technology delivers electrical pulses to multiple locations within the left side of the heart to resynchronize contraction of the heart’s lower chambers (ventricles).

Resynchronization is necessary when a patient is suffering from a type of irregular heartbeat that causes difficulty in breathing and that can be life-threatening. “MultiPoint Pacing” allows coverage of a larger area of the heart and in clinical trials has been proven to help patients when traditional biventricular implantable cardioverter defibrillators (ICD) and pacemakers have been ineffective.

Sinan Aral discusses the power of social media at UD talk Sinan Aral, a frequent speaker at high-profile events like Data Gotham, TEDxSiliconValley, TEDxColumbia Engineering, TEDxNYU, ADSCon and PopTech, discussed some of his latest research findings during a talk at the University of Delaware. Aral, a leading social media expert, conducts research exploring the growing role of websites like Twitter and Facebook in culture, business and more. UD’s sixth annual W. L. Gore Lecture Series in Management Science featured Aral, who serves as the David Austin Professor of Management at the MIT Sloan School of Management where he holds a joint appointment in the IT and marketing groups and co-leads the Initiative on the Digital Economy. Aral has worked closely with

Facebook, Yahoo, Microsoft and many other leading Fortune 500 firms on social media and information technology investments, and was named one of Poets & Quants’ Best 40 Under 40 exceptional business school professors under 40 years of age.

Nemours CEO Among 50 Most Influential Physician Executives Dr. David J. Bailey, MD, MBA, president and CEO of Jacksonvillebased Nemours Children’s Health System has been named by Modern Healthcare Magazine as one of the 50 Most Influential Physician Executives for 2016. Less than five percent of hospitals and health systems in the U.S. are led by a physician. The program honors physician executives deemed by their peers and the senior editors of Modern Healthcare to be the most influential individuals in any healthcare sector in terms of leadership and impact on the industry.

DSU designation as “Tree Campus USA” reaffirmed for fifth consecutive year DSU held its annual Earth Day observance celebrated the University’s reaffirmed designation as a Tree Campus USA. Originally awarded the designation in 2012, the Tree Campus USA status has now been held by DSU for five consecutive years. The designation goes to schools that have

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Newsbites an implemented plan for tree care that is supported by school allocations, an established Campus Tree Advisory Committee, related education outreach, as well as an annual observance of Arbor Day. The DSU main campus in Dover currently has hundreds of trees that are represented by 130 different species.

Students Duct-Tape Principal for Cancer Fundraiser Students at Pleasantville Elementary School participated in The Leukemia and Lymphoma Society’s (LLS) Student Series campaign to help fund blood cancer research and patient service programs. During the fundraising period, students collected spare change and brought the change back to their home rooms each morning. Funds collected help LLS fund research to find cures, develop better therapies, and provide information and support to blood cancer patients and their families. The school raised more than $6,000 for LLS in their first five years of participating in the campaign. At the beginning of the 2016 campaign which launch on April 8th, organizers set a goal to raise $1,800 for blood cancer research. At the third marking period awards assembly, which also served as the campaign kick-off, students learned they would have the opportunity to duct-tape Principal, Jennifer Alexander to the cafeteria wall on the last day of the campaign.

Alexander will “Stick It to Cancer” and allow her students to tape her to the cafeteria wall for the afternoon!

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Allen Harim Growers Named Outstanding Poultry Producers at 2016 Delmarva Poultry Industry Booster Banquet Two Allen Harim growers were named Outstanding Poultry Producers at the 2016 Delmarva Poultry Industry Booster Banquet in April in Salisbury, the 60th year that the banquet has been held. Tom and Mary Cheezum of Preston, Maryland, began growing chickens in 1980 when they bought a farm with two chicken houses near Preston, Maryland. They now operate just one upgraded house where they grow 20,000 antibiotic-free birds per flock for Allen Harim. Tom and Mary’s youngest son Eric also helps raise chickens. The family also grows grain, corn and beans on their 750-acre family farm.

Also honored were Scott Peterman and Wil Jerman, who own and operate the Peterman Farm near Milford, Delaware.

Scott’s parents, Jack and Sandy Peterman, began growing chickens on the Peterman Farm in 1978. In 1989, Scott and his wife, Carrie, purchased the farm and added more chicken houses. After 17 years in broiler production, Scott and Carrie joined the Allen Harim team to produce antibiotic free chickens.

Jewish Federation of Delaware Receives Three 2016 Communicator Awards The Jewish Federation of Delaware received three awards recognizing creativity and marketing excellence from the 2016 Communicator Awards (CommunicatorAwards.com), the leading international awards program recognizing big ideas in marketing and communications. Founded two decades ago, The Communicator Awards receives over 6,000 entries from companies and

agencies of all sizes, making it one of the largest awards of its kind in the world. Federation received a Gold Award of Excellence in the Annual Reports Category for its 2014-2015 Report to the Community and Silver Awards of Distinction in the Special Event Category for its “Men’s Nite Out – Laughs & Drafts” Event and in the Special Edition Magazine Category for its 2015 Shalom Delaware.

AstraZeneca confirms North America commercial headquarters to remain in Delaware AstraZeneca today announced Delaware will remain the headquarters of its North America Commercial business which plays a critical role in delivering AstraZeneca’s strategy and organizational priorities. Paul Hudson, President, AstraZeneca US and Executive Vice President, North America said: “Delaware provides a great environment for our employees as we continue to deliver innovative biopharmaceuticals that benefit millions of patients. At the same time, our company and culture have evolved since AstraZeneca’s presence first started in the state over 15 years ago. Creating an even more vibrant work environment that furthers our evolving culture of innovation and collaboration, while staying in the state we’ve proudly called home, allows us to leverage our legacy and continue building new capabilities for the future.”

AstraZeneca is in the process of looking at whether to redesign its current office space or relocate to another nearby location in Delaware. Timing for a

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decision is expected later this year and is dependent on a thorough review of all options available and conversations with third parties.

Chevrolet of Dover Under New Ownership Mike Uffner, President, Chairman and CEO of Delaware Cadillac and AutoTeam Delaware, announced the acquisition of a new affiliate dealership, Chevrolet of Dover. Matt Kersey, the General Manager at Delaware Cadillac in Wilmington for six years, will be President of Chevrolet of Dover. The dealership is located at 1450 S. DuPont Highway in Dover, Delaware.

This addition will bring the total number of associates working in the AutoTeam Delaware organization to over 200.

Kersey has been the General Manager of Delaware Cadillac since May 2010.

His career in the automotive business began in 1985 with an entry level position at his uncle’s dealership. He is a member of the Massachusetts Army National Guard. Uffner, a former chairman of the Delaware State Chamber of Commerce and a creator of the Small Business Alliance, was nominated for a TIME Dealer of the Year Award in 2011 by the Delaware Automobile and Truck Dealers Association and recognized at the National Auto Dealers Convention.

Under Kersey and Uffner’s leadership, AutoTeam Delaware affiliated dealerships have been recognized by the Department of Defense and the Employer Support of the Guard and Reserve as a finalist for the Employer Support Freedom Award, the highest recognition given by the

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U.S. Government to employers for their outstanding support of employees serving in the Guard or Reserve.

AT&T Commits to Hiring 20,000 Veterans by 2020 Doubling its military hiring commitment, AT&T has announced it plans to hire an additional 10,000 veterans for a total of 20,000 by 2020.

This commitment was announced at the White House Joining Forces event, along with more than 50 other companies dedicated to hiring and training veterans and military spouses. These companies recognize the immeasurable value of veterans’ skills and how well their expertise translates to business practices – and collectively pledged to hire 100,000 veterans over the next 5 years. The hiring commitment from AT&T was one of the largest announced. AT&T actively focuses on recruiting veterans into career paths because the experience and skills gained through military service are an invaluable contribution to the workforce.

DART Announces Winners of 16th Annual Statewide Transit Poster Contest DART announced the winners of its 16th Annual Statewide Transit Poster Contest. Three winners will receive prizes from DART and its Business Partner, Wilmington Blue Rocks. Twenty-five students from schools and/or afterschool programs statewide participated in the contest, depicting their vision of this year’s theme, “Ride More. Save More. Do More.” Students researched the bus service and its various

destinations and learned of the benefits of riding transit in Delaware. Students from 6th through 12th grade were invited to participate. This year’s Grand Prize Winner is Sundene Lodge, a 6th Grader from Tug Academy Home School. The 1st Place Winners by grade are: 6th Grade, Sundene Lodge, Tug Academy Home School, Mrs. Lodge; 7th Grade, Lydia Klecan, Smyrna Middle School, Mr. Beaumont; 8th Grade, Trey Lodge, Tug Academy Home School, Mrs. Lodge.

(There were no entries for 9th, 10th, 11th, or 12th grades this year.) All first place winners will receive a number of prizes from DART and be recognized at a future Wilmington Blue Rocks game.

Megan McGlinchey to serve as Acting Executive Director of Riverfront Development Corporation of Delaware (RDC) The Riverfront Development Corporation of Delaware (RDC) announced the appointment of Megan M. McGlinchey to the role of Acting Executive Director of the Corporation, effective June 1, 2016. Ms. McGlinchey’s appointment comes as a result of the leave of absence being taken by current Executive Director, Michael S. Purzycki, who is pursuing a candidacy for Mayor of the city of Wilmington. Ms. McGlinchey has held various positions since she joined the Corporation in 1997, most recently serving as Deputy Director since January of 2014. In her role as Deputy Director, she has overseen the day-today operation of the Chase Center on the Riverfront, the Delaware Children’s Museum, the Riverfront Market, the DuPont Environmental Education Center, Riverwalk Mini Golf, and Horizon Riverfront Rink.

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Newsbites Chambers USA 2016 Ranks Morris Nichols Band 1 in Four Delaware Practice Areas; 25 Attorneys Recognized The 2016 edition of Chambers USA: America’s Leading Lawyers for Business again ranked Morris, Nichols, Arsht & Tunnell LLP as a Band 1 law firm in the Delaware categories for Bankruptcy/ Restructuring, Chancery, Corporate M&A & Alternative Entities, and Intellectual Property. Twenty-five Morris Nichols attorneys were recognized as leaders in their field in Delaware. Partner Jack B. Blumenfeld earned special recognition as a “Star Individual,” a distinction given to attorneys with exceptional recommendations.

Chambers USA Honors 36 Richards, Layton & Finger Attorneys Thirty-six Richards, Layton & Finger attorneys, more lawyers than from any other Delaware firm, have been named leaders in their field by Chambers USA, one of the world’s most respected legal directories. In addition to the individual attorney rankings, Chambers has recognized six of the firm’s practice areas for excellence, with the firm’s Bankruptcy/Restructuring, Chancery, Corporate/M&A & Alternative Entities, and Real Estate practices receiving the

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Calendar of Events TUESDAY, JULY 19, 2016

WEDNESDAY, SEPTEMBER 21, 2016

Meet the New Members

Delaware Networking Station

8:30 AM - 10:30 AM

5:00 PM – 8:00 PM

1201 N. Orange St.

Chase Center on the Riverfront

First Floor Board Room

815 Justison Street

Wilmington, DE 19899

Wilmington, DE 19801

WEDNESDAY, SEPTEMBER 7, 2016

MONDAY, SEPTEMBER 26, 2016

Evening Mixer Fish On Seafood Grill & Bar

JMAC Camp Golf Tournament

5:30 PM – 7:30 PM

Back Creek Golf Club

17300 N. Village Main Blvd.

100 Back Creek Drive

Lewes, DE 19958

Middletown, DE 19709

THURSDAY, SEPTEMBER 8, 2016

FRIDAY, SEPTEMBER 30, 2016

23rd Annual Chamber Chase Golf Tournament

DYPN Community Outreach Day: Habitat for Humanity Project

10:30 AM – 7:00 PM

8:00 AM – 3:00 PM

Kings Creek Country Club

Walnut Ridge

1 Kings Creek Circle

1401 North Walnut Street

Rehoboth Beach, DE 19971

Wilmington, DE 19802

11:00 AM Shotgun Start

TUESDAY, SEPTEMBER 13, 2016

Networking Breakfast at The Delaware Contemporary 7:30 AM – 9:00 AM 200 South Madison Street Wilmington, DE 19801

publication’s highest Band 1 ranking.

Chambers reports that Richards, Layton & Finger represents “the gold standard in Delaware.” Ten Richards, Layton & Finger attorneys have been ranked in Chambers’ Band 1—the most of any Delaware firm—and Mark Collins, chair of the firm’s Bankruptcy & Restructuring Department, has been designated as a “Star Individual” for the fifth consecutive year, one of only three Delaware attorneys to earn this prestigious ranking this year.

GOT NEWS? Share your latest news with us!

Press@dscc.com

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CHAMBER Committees State Chamber members play a visible, active role in the business community by serving on committees. If you would like to get involved, contact the committee’s Chamber representative or register online at www.dscc.com.

Ambassador Committee: The Ambassador Committee is a specially chosen group of volunteers that assists in increasing membership and retention, and acts as a liaison between the State Chamber staff and the membership at large. Contact: Chuck James at (302) 576-6562 or cjames@dscc.com.

Committee monitors issues, policies, and trends affecting Delaware’s infrastructure and transportation systems, as well as advises the Chamber’s Board of Directors on related policy issues.

For more information, contact James DeChene at (302) 576-6560 or jdechene@dscc.com.

Employer Advocacy & Education Committee: The Employee Advocacy and Education Committee promotes and assists the employment interests of Chamber members. It is a forum for members of the Chamber to discuss and evaluate human resource and personnel issues facing Delaware employers; to actively engage in the legislative process to develop and implement legislative solutions; to advise the Chamber leadership on the impact of proposed legislative and regulatory measures; and to educate the membership about regulatory requirements affecting their bottom line. The committee meets at least quarterly to identify and develop strategies for current and future issues, and holds special events open to Chamber members to focus on timely topics in the field of human resources and personnel management. For more information, contact James DeChene at (302) 576-6560 or jdechene@dscc.com.

Military Affairs Committee: The Military Affairs Committee aims to build efforts to support the hiring of military veterans, and to support the local branches of the military on other relevant issues. Its goals include building business relationships to support the military community, and to create jobs for reserve components and veterans. The committee meets quarterly, and is chaired by Gary Stockbridge of Delmarva Power. Contact: James DeChene at (302) 576-6560 or jdechene@dscc.com.

Environmental Committee: Working closely with the Department of Natural Resources and Environmental Control (DNREC), members are involved in the review and shaping of environmental legislation and regulation. Contact: James DeChene at (302) 576-6560 or jdechene@dscc.com.

Delaware Young Professionals Network: This committee was formed to encourage young executives in Delaware to be involved in the Chamber, network with other young professionals and further their business growth. The DYPN, for professionals between the ages of 21 and 40, aims to develop Delaware’s young workforce through professional business networking and personal growth.

Contact: Kelly Wetzel at (302) 576-6564 or kwetzel@dscc.com.

Economic Development Committee: The Delaware State Chamber of Commerce’s newest committee will see its inaugural meeting early 2016. Contact Mark DiMaio at (302) 576-6575 or mdimaio@dscc.com

Health Care Committee: Members discuss key health care issues facing Delaware businesses and provide feedback to the Chamber legislative team to assist in formulating policy. Contact: James DeChene at (302) 576-6560 or jdechene@dscc.com.

Tax Committee: This committee reviews tax legislation and advocates for the reduction of personal and business taxes in Delaware. Contact: James DeChene at (302) 576-6560 or jdechene@dscc.com.

Infrastructure and Transportation Committee: The Infrastructure and Transportation Committee recognizes the critical role that the condition and functionality of Delaware’s infrastructure and transportation systems play in creating a strong economy and quality of life. The Infrastructure and Transportation DELAWARE BUSINESS

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Delaware State Chamber of Commerce

SMALL STATE. BIG BENEFITS. UPS Shipping Discounts Save up to 34% on a broad portfolio of shipping services including: • Up to 34% on UPS Air letters including UPS Next Day Air®* • Up to 30% on UPS Air packages (1 lb.+) • Up to 32% on UPS International imports and exports • Up to 16% on UPS Ground shipments • Savings begin at 70% on UPS Freight® shipments over 150 lbs.

DSCC members can receive these discounts even if you already have a UPS account. Whether you need your documents or packages to arrive the next day or are looking for the most affordable shipping option, UPS understands the importance of reliability, speed, and cost. Plus, the more you ship, the more you can save with UPS. To enroll and start saving today, visit www.savewithups.com/dscc.

For more information, call 1-800-MEMBERS (1-800-636-2377).

UD Online MBA Scholarship Through an Affiliate Partnership with the Lerner College of Business & Economics, Chamber members will receive an affiliate program scholarship for $5,000 off of their tuition for the University of Delaware Online MBA Degree Program.

The Lerner College Online MBA is an AACSB-accredited program that can be completed in as little as sixteen months.

This powerful new education option offers the quality, flexibility, and convenience to earn an MBA degree from a highly regarded, nationally ranked, public university.

In addition to the $5,000 affiliate scholarship, Chamber member employees will be eligible to apply for the Dean’s Merit Scholarship, which awards the most highly qualified candidates up to an additional $5,000 in scholarship funding.

Visit www.apdegree.com/DSCC to get started.

Prescription Drug Discount Card The Delaware Drug Card will provide savings of up to 75-percent on prescription drugs at more than 50,000 pharmacy locations across the country. The Delaware Drug Card has no restrictions to membership, income or age, and you are not required to fill out an application. This program helps all residents of Delaware afford their prescription medications.

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Member-to-Member Discount Directory State Chamber members offer substantial savings on products and services to fellow members. To see the full list of discounts online, visit www.dscc.com and click on Member2Member Discounts.

Notary Service Did you know that Notary Public services are free for Chamber members? Call (302) 655-7221 to make an appointment to stop in for a notary seal on your documents.

Certificate of Origin Documents Certificate of Origin documents are $20 for Chamber members ($100 for non-members). Call (302) 655-7221 for more information.

Delmarva Broadcasting Company Fifteen-percent in bonus airtime on commercial orders placed by new advertisers on any Delmarva Broadcasting radio station.

Contact Mike Reath at mreath@dbcmedia.com or call (302) 4782700 for more information.

Dental and Vision Plan Dominion Dental Services provides dental and vision benefits on a group and individual basis with competitive, member-exclusive rates. Dental care coverage for most diagnostic and preventive services is 100 percent with up to 80 percent coverage for restorative care including fillings, root canals, crown and bridge work, periodontal treatment, oral surgery and more. Go to www. dscc.com/chamber/dental_plan.aspx or call (888) 518-5338 for more information. No application fee for DSCC members.

Constant Contact Email Marketing Service State Chamber members are eligible to receive discounts on their Constant Contact account subscriptions. Members can save 20-percent if they prepay for 6 months and 25-percent if they prepay for 12 months. That is a 10-percent deeper discount than what is available to other customers. To sign up, visit the Constant Contact link on the State Chamber’s members-only page or call (866) 876-8464 to activate your member discount.

Continuing Education Certificate Discounts The University of Delaware offers a 10% discount to State Chamber members when they choose to sign up for continuing education certificate programs.

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LegalShield All Delaware State Chamber members and member companies now have the opportunity to access affordable legal services. LegalShield is one of the nation’s leading providers of legal safeguards for individuals, families, small businesses and employee groups.

Member companies can join the more than 34,000 companies currently offering LegalShield’s personal legal plans as a voluntary benefit to their employees. Through LegalShield’s personal legal plans, employees gain access to unlimited personal legal advice from LegalShield provider attorneys on topics such as mortgages, wills, contracts, and more. Employees also have the option to enroll in LegalShield’s identity theft plans for the added benefits of identity monitoring and identity restoration services. LegalShield’s personal legal plans also effectively reduce employee stress and absenteeism while driving increased productivity.

The Small Business Plan provides member companies with legal advice and counsel on any business legal issue, contract and document review, debt collection, trial defense and more. In eliminating cost barriers associated with obtaining legal counsel, LegalShield’s Small Business Plan ensures members have access to the legal support they need to grow and protect their businesses.

To get started with LegalShield, visit www.legalshield.com/info/ dscc. For more information, contact Independent Associate Mike Schwartz at (302) 275-8898. mikeschwartz.legalshieldassociate.com

Access full details on these benefits of membership in the members-only section of the DSCC website. For more information about obtaining your company’s members-only login credentials, please email info@dscc.com.

SAVE THE DATE 18th Annual Marvin S. Gilman Superstars in Business Awards Luncheon WEDNESDAY, NOVEMBER 9, 2016 Hotel du Pont, Gold Ballroom 11:15 AM - 1:45 PM

Apply to be a Superstar in Business online at ssb.dscc.com or visit www.dscc.com to download a pdf version ;ĂƉƉůŝĐĂƟŽŶ ĚĞĂĚůŝŶĞ ŝƐ ƵŐƵƐƚ ϭϵ͕ ϮϬϭϲͿ ^ƉŽŶƐŽƌƐŚŝƉ ĂŶĚ ĂĚǀĞƌƟƐŝŶŐ ŽƉƉŽƌƚƵŶŝƟĞƐ ĂƌĞ ĂǀĂŝůĂďůĞ &Žƌ ŵŽƌĞ ŝŶĨŽƌŵĂƟŽŶ͕ ĐŽŶƚĂĐƚ <ĞůůLJ tĞƚnjĞů Ăƚ ŬǁĞƚnjĞůΛĚƐĐĐ͘ĐŽŵ Žƌ ;ϯϬϮͿ ϱϳϲͲϲϱϲϰ

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CALL THE CHAMBER The State Chamber of Commerce staff works for you, serving our member companies and organizations statewide. This State Chamber staff directory lists phone numbers and email addresses, as well as individual areas of responsibility.

If you need business assistance or information, please donâ&#x20AC;&#x2122;t hesitate to call.

A. Richard Heffron President

576-6563 rheffron@dscc.com

Marianne K. Antonini Sr. Vice President Finance & CFO

576-6567 mantonini@dscc.com

Cheryl Corn Executive Assistant to the President Sr. Vice President Communications

576-6572 ccorn@dscc.com

James DeChene Director, Government Relations

576-6560 jdechene@dscc.com

Mark A. DiMaio Director, The Partnership, Inc.

576-6575 mdimaio@dscc.com

Linda D. Eriksen Accounting Associate

576-6569 leriksen@dscc.com

Ken Evans Account Executive

576-6576 kevans@dscc.com

Chuck James Sr. Vice President, Membership Ambassador Committee

576-6562 cjames@dscc.com

Fred Miller Advertising Sales Member Retention

576-6579 fmiller2@dscc.com

Bill Osborne Interim President, DPPI

576-6590 bosborne@dscc.com

Kelly Wetzel Program & Communication Specialist Small Business Alliance Delaware Young Professionals Network

576-6564 kwetzel@dscc.com

save the date 23rd Annual

Delaware State Chamber of Commerce

Chamber Chase Golf Tournament thursday, september 8, 2016 Kings Creek Country Club, Rehoboth

Chamber Chase Golf For more information, please contact: Cheryl Corn at (302) 576-6572 or ccorn@dscc.com 60

DELAWARE STATE CHAMBER OF COMMERCE 1201 N. Orange Street, P.O. Box 671 Wilmington, DE 19899-0671 (302) 655-7221 / Fax (302) 654-0691 (800) 292-9507 Kent & Sussex counties www.dscc.com Blog: delawarebusinessmagazine.com facebook.com/delawarestatechamber twitter: @Destatechamber

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EXPORT ROAD SHOW • Learn about resources available to assist your company to do business in foreign markets • Meet with exporting experts to discuss your organization’s needs and determine growth opportunities • Find the best strategies for entering or expanding into global markets Want the road show to stop at your location? Contact the Delaware Manufacturing Extension Partnership at 302.283.3131.

EXPORT ROAD SHOW RESOURCE PARTNERS