Delaware Business July-August 2013 by Delaware State Chamber of Commerce

DELAWARE

Business July/August 2013 $3.00

Plus: • Restaurant, Meeting & Banquet Guide • Insurance & Financial Services

Higher Education

Guide to

A Publication of the Delaware State Chamber of Commerce

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WHAT KEEPS YOU UP AT NIGHT? WSFS WANTS TO KNOW. As a small business owner, you’ve got a lot of things to think about. And just as many decisions to make. We understand. We’ve been helping businesses like yours grow for over 180 years. Today, our WSFS Small Business Relationship Managers can provide a full array of solutions for every aspect of your business. All delivered with the caring and personalized service you deserve.

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University of Delaware kicks off our tour of local college and university campuses.

Departments President’s Message............................... 2 Health care Facilities, Options and Your Responsibilities Under The Affordable Care Act Legislative Priority................................... 3 Rich Heffron uncovers the hidden influence in governing.

In this Issue Features

Member News and Notes....................... 5 Frontier Airlines touches down in New Castle, Stand By Me offers financial empowerment, CSC reconnects with its Swedish heritage, and more. Q&A: Super chef Matthew Curtis, Union City Grille Nonprofit Spotlight: The Arc of Delaware Business Spotlight: Weymouth, Swayze & Corroon

Restaurant, Meeting & Banquet Guide............................................................ 23 Your go-to guide for some of the state’s best places to eat, party, or host an event.

Welcome New Members....................... 14 Chamber Scene...................................... 16

2013 Superstars in Business Application...................................................... 29 Is your small business or nonprofit organization super? Apply today!

Newsbites................................................ 54

Guide to Higher Education................................................................................. 43

Calendar.................................................. 57

Delaware Business checks in with our local colleges and universities to find out what’s on tap for the fall. By Eileen Smith Dallabrida

Chamber Committees........................... 58

Financial Services............................................................................................... 51

Chamber Member Benefits.................. 59

Forty-year-old Sallie Mae, the undisputed grande dame of college financial aid, continues to reinvent herself in the First State. Find out how her prominence endures. By Larry Nagengast

For Assistance, Contact the Chamber........................................... 60

On The Cover

Guide to Higher Education Photo courtesy of university of delaware

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Volume 18, Number 4 / Delaware Business (USPS 012098) (ISSN 153253542) is published bi-monthly by the DSCC Center for Business Management. Subscription price is $18 a year (included in membership dues). Known office of publication is 1201 N. Orange St., Suite 200, Wilmington, DE 19801. Periodicals postage paid Wilmington, DE 19850. Postmaster: Send address changes to Delaware Business, c/o DSCC Center for Business Management, P.O. Box 671, Wilmington, DE 19899-0671. Telephone (302) 655-7221. 1

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Message from the President There’s a lot to cover when it comes to the changes in health care services delivery with the full implementation of The Patient Protection and Affordable Care Act. The impact is nearly universally misunderstood, based on a recent US Chamber survey of members; more than 80 percent Joan Verplanck have little or no idea of how the act will impact them or how best to deal with its demands. Sound familiar? We’ve been working behind the scenes for months devising a program that will make compliance easier for our members, while offering predictability in cost and expanded choice for covered employees. The new Delaware Employee Benefits Exchange is a defined contribution program, allowing employers to set the level of contribution to their employees’ benefits packages within the budget, while offering a broad spectrum of options for employees and their families. Rather than the “one-size-fits-all approach” of traditional coverage, employees are able to select from a robust marketplace that includes health, long- and short-term disability, vision, dental, life…even pet insurance. If they exceed the monthly allocation the employer provides, the difference will be paid by the employee through payroll deduction. The employer receives one bill monthly, reconciled, no matter how many vendors employees engage, and the plan is guaranteed compliant with the Federal Affordable Care Act. This is a great opportunity for you to consider a new way of approaching health care and wellness with your workforce. Complete details may be found on our website, www.dscc. com. If you would like to meet with a broker to discuss the program, either call or email Carol Gabel, Chief Operating Officer, at cgabel@dscc.com or 302-576-6578. We all know that we have some of the best medical facilities in the country in Delaware. Our hospitals are exceptional and continuously upgrading their physical plants as well as their technology. The Delaware Employee Benefits Exchange is the necessary parallel upgrade in the manner in which we pay for the services available to us. Take a few minutes to explore the possibilities; we will be happy to walk you through how this program can work for your bottom line and the morale of your workforce.

DELAWARE

Business Editorial Staff Hinton J. Lucas Chairman

Joan Verplanck President

Matt Amis Managing Editor

Executive Committee Thomas J. Cooper Cooper Realty

Mark A. Turner WSFS Bank

Immediate Past Chairman:

Ernest J. Dianastasis CAI

Richelle Vible Catholic Charities, Inc.

William R. Allan William Allan & Associates LLC

Donald T. Fulton George J. Weiner Associates

Katie Wilkinson Fulton Bank, N.A.

Chairman-elect

Alan B. Levin Delaware Economic Development Office

Chairman

Hinton J. Lucas DuPont

Mark S. Stellini Assurance Media Treasurer

Barry A. Crozier Belfint, Lyons & Shuman, P.A. Sylvia Banks DuPont

William E. Manning Saul Ewing LLP Salvatore J. “Chip” Rossi Bank of America Dennis M. Salter Summit Realty Advisors, Inc.

Board of directors Linda Ammons Widener University School of Law

Tyrone Jones AstraZeneca Pharmaceuticals LP

Theodore J. Prushinski Citizens Bank, NA

Julian H. “Pete” Booker Delmarva Broadcasting Company

Christopher L. Kenny ShopRites of Delaware

Michael N. Ratchford W.L. Gore & Associates, Inc.

Kevin C. Broadhurst Comcast

Bernhard M. Koch AAA Mid-Atlantic

Richard D. Rowland Rowland, Johnson & Co., PA

David B. Brown, Esq. Potter Anderson & Corroon LLP

Richard H. LaPenta Insurance & Financial Services Ltd.

Fred C. Sears, II Delaware Community Foundation

Tim Constantine Highmark

Robert J. Laskowski, M.D., MBA W. Laird Stabler, III, Esq. Christiana Care Health System Laird Stabler & Associates, LLC

Charlie Copeland Associates International, Inc.

Renee Lewandowski Agilent Technologies

Gary R. Stockbridge Delmarva Power

Brian DiSabatino EDiS Company

Andy Lubin University of Delaware

Michael S. Uffner AutoTeam Delaware

Dr. Orlando J. George, Jr. DE Tech. & Community College

Michael S. MacFarland TD Bank

Clinton Walker Barclaycard US

Martha S. Gilman Gilman Development Company

Scott Malfitano William S. Wallace CSC – Corporation Service Company JPMorgan Chase – Card Services

Robert V.A. Harra, Jr. Wilmington Trust Co./M&T Bank

Nicholas Marsini PNC Bank, Delaware

Kristine M. Wellman Capital One Financial Corporation

John (Jack) E. Healy, III Healy Long & Jevin, Inc.

John McCarthy AstraZeneca Pharmaceuticals LP

Robert W. Whetzel Richards, Layton & Finger

Rita P. Hollingsworth Bank of America

Paul McConnell McConnell Development, Inc.

Harry L. Williams Delaware State University

Michael Houghton, Esq. Morris, Nichols, Arsht & Tunnell, LLP

Bonnie Metz Verizon Delaware

Joan Verplanck DE State Chamber of Commerce

Chad Moore The Bellmoor

staff Joan Verplanck President Marianne K. Antonini Senior Vice President A. Richard Heffron Senior Vice President, Government Affairs Carol Gabel Chief Operating Officer Janine G. Sorbello Senior Vice President & Executive Director, The Partnership

John H. Taylor, Jr. Senior Vice President & Executive Director, DPPI Matt Amis Communications Manager Cheryl Corn Executive Assistant to the President Senior Vice President Communications Linda D. Eriksen Accounting Associate Ken Evans Member Relations Manager

Greg Gross Director of Government Relations Chuck James Account Executive Arlene Simon Events Manager Bill Stephano Director of Membership Patrina Wallace Information Administrator Kelly Wetzel Program & Communication Specialist

ADVERTISING SALES / Miller Publishing, Inc.

Fred Miller President

Delaware State Chamber of Commerce 1201 North Orange Street, P.O. Box 671 • Wilmington, DE 19899-0671 (302) 655-7221 • (800) 292-9507 • www.dscc.com

The mission of the Delaware State Chamber of Commerce is to promote an economic climate that strengthens the competitiveness of Delaware businesses and benefits citizens of the state. The Chamber will provide services members want; it will serve and be recognized as the primary resource on matters affecting companies of all sizes; and it will be the leading advocate for business with government in Delaware.

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Legislative Priority

The Hidden Influence in Governing

Photo by Dick Dubroff/Final Focus

By Rich Heffron

By the time you read this, the Delaware General Assembly will have recessed, and our state legislators will have left Dover. Most people think that during the summer months the process of making laws is dormant. In actuality, this period is when some of the most important decisions are made, decisions that will have an impact on Delaware’s economy. After the fervor of policy and legislation, the decidedly low-key process of writing regulations and rule making is equally important. Government textbooks rarely discuss the actual implementation of legislation once the chief executive of a jurisdiction signs a bill. This is when the people who have to carry out the objectives of the legislation—a vast majority of whom are unelected and in positions that are protected by civil service rules—must interpret the intent of the legislative body that approved the bill and determine how it will be executed. This important process revealed itself to me many years ago. During the 1970s my college roommate was working in a government agency in Washington D.C. During a visit, he pointed his office out to me. “You know, there are actually three political parties in this town,” he said. “The Democrats, the Republicans and the one I’m a member of. The most powerful of the three bureaucrats.” “Why do you say that?” I asked. “Because most times we get the last say on how things will actually work.” Over the years this counsel has stayed with me as I worked in government and with the State Chamber of Commerce. It is important to acknowledge that government employees play an essential role in setting up policies that will influence how business is conducted. Over the years, the State of Delaware has been good at establishing committees, commissions, panels and taskforces comprised of representatives of the community at large to oversee the implementation of laws and assist in setting rules and regulations. Examples include city community advisory groups, county planning commissions and state commissions that oversee the regulation of professional groups. Case in point: this past year, an unexpectedly large 20-percent increase in workers’ compensation rates led to the establishment of a task force. Appointed by Gov. Jack Markell, chaired by Lt. Gov. Matt Denn, and made up of representatives of the affected parties, the taskforce examined the reasons for the increase, and recommended ways to improve the system and control costs. (This group piggy-backed on a similar group established by former Delaware Business | Ju l y / Au gu st 2 0 1 3

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Gov. Ruth Ann Minner that generated SB1—the first major overhaul of Delaware’s workers’ compensation system since its inception in the early part of the 20th century. This legislation became law in 2007 and brought about a 40-percent decrease in rates over the next three years before experiencing the recent two-year upswing.) On May 13 the taskforce released its recommendations in a report to the governor and General Assembly. Some of the report’s findings will be included in a piece of legislation that is expected to be made law by the time this article is published. At the same time, rules and regulations establishing medical treatment protocols in workers’ compensation cases will be reviewed and voted upon by the Workers’ Compensation Medical Advisory Panel made up of members of the business, insurance, labor, legal and medical communities, including the State Chamber of Commerce. It’s all part of an ongoing process designed to control costs while making certain the injured worker is provided with up-to-date treatment. Another example: Last year the governor issued Executive Order 36, which requires all state agencies and departments review regulations every three years and to revise or eliminate those deemed outdated or no longer useful. The State Chamber asked members for suggestions and forwarded them onto the governor. Key discussions with several departments, including Delaware Department of Transportation and The Department of Natural Resources and Environmental Control, were sparked as a result. This is not to say writing and enforcing Delaware’s rules and regulations is without hiccups. This is why, when dealing with regulators, the State Chamber practices participation, open discussion and vigilance. We believe this is the best means for building confidence in government and a more efficient and effective economic system. 3

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Member

news&Notes Frontier Airlines will offer inexpensive introductory fares this summer.

Frontier Flies Into Delaware

Denver-based airline joins New Castle Airport By Nick La Mastra Denver-based Frontier Airlines, with locations in more than 35 states and featuring more than 75 destinations, will take root in the New Castle Airport beginning this month. “We’ve got an area of Delaware and an area on the East Coast that had a very high population, so it was currently underserved by a low-cost carrier,” says Kate O’Malley, Manager of Corporate Communications at Frontier Airlines. With five new nonstop routes from Chicago-Midway, Denver, Houston, Orlando, and Tampa, fares are low-cost, especially when booking on FlyFrontier. com. For example, a flight to Tampa has

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an introductory fare of $49 both ways, according to a Frontier press release. Frontier, which launched in 1994, operates a fleet of 16 Airbus A320s, 34 Airbus A319s, and two Airbus A318s. Their planes generally can fit around 168 people, and offer 30 channels of DirectTV at each seat. “Stretch seating” is available at the front of the plane, which includes five to seven inches of extra space between rows, O’Malley says. Aside from creating more jobs and stimulating Delaware’s economy, the new travel service offers convenience from longer commutes to other airports in the area.

“It’s an easier alternative than some of the larger hubs in the area. Specifically, Philadelphia and Baltimore because it’s not a very large airport,” O’Malley says. “Customers can enjoy very convenient parking, they can get into the terminal and get to their gate very, very quickly, so it’s really taking the hassle out of airline travel while still providing low-fare service,” O’Malley says. And though numerous other travel services have come and gone—hello Delta Air Lines, Skybus Airlines—at the New Castle Airport, Frontier is confident in their decision to expand into Delaware.

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Member

news&Notes Standing on Your Own Health and Social Services offers free financial empowerment By Doug Rainey

Delaware employers now have an opportunity to tap into a free personal financial benefit program. Stand by Me has served nearly 3,000 Delawareans in recent years. New features are expected to lead to further growth at the partnership led by the State of Delaware and the United Way of Delaware. Stand by Me is a priority of Gov. Jack Markell, who continues to champion the need to improve the financial and physical health of Delawareans. Mary Dupont—who heads the program and serves as director of financial empowerment for the Delaware Department of Health and Social Services—says Stand by Me offers an array of services that can assist everyone from the CEO to a parttime employee. “It’s a financial wellness program,” says Dupont, who adds that the Stand by Me blends well with health and wellness initiatives already in place at many employers. To date, Delaware Health and Social Services, ShopRite, Dover Downs Hotel & Casino, Allen Harim Foods and other Delaware employers have signed on to the program, Dupont says. Health and Social Services now has two full-time coaches working with staff at the state’s largest cabinet department. A key figure in Stand by Me is the coach who meets individually with clients. The goal is to empower the individual to take charge of his or her finances. Numerous Stand by Me partners offer

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The Stand By Me program has reached 3,000 Delawareans since its inception.

Stand by Me is a priority of Gov. Jack Markell, who continues to champion the need to improve the financial and physical health of Delawareans. alternatives to payday loans, check cashing and other services that drain paychecks. Options include checking accounts, debit cards and lower interest loans are available through the partners. One unique option is a loan that helps an individual pay for a rental security deposit. Dupont says Stand by Me is expanding into the ranks of smaller employers. One recent initiative will provide coaching services for daycare center workers and may be expanded to include other groups. Any employer or employee can partici-

pate in the program, which can be customized to meet the needs of organization. One option, according to Dupont, is to take an “all in” approach with everyone participating in Stand by Me. Prizes and other incentives being a part of the program. Employee referrals are accepted and coaching sessions can also take place outside the workplace. Stand by Me has a number of offices throughout the state. For more information, call (302) 2559245, or email Mary.Dupont@state. de.us.

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Member

news&Notes lot of our attention on the area. There’s nothing worse than seeing somebody that lives in the area that just walks right by a piece of garbage and doesn’t pick it up to throw it away, because it’s like, “you live here, why not take care of it?” It’s a good business decision to have a good rapport with people in the area. You’re looking out for their wellbeing, their safety. We have a plot in the Cool Springs Hilton Gardens—the old reservoir—and we’re going to grow vegetables and herbs there to use at the restaurant, and it also helps clean the area and keeps the property up as well.

Why do you think community service is so important? Does it stretch beyond just taking care of your city? Running a restaurant, a family, and countless community events keeps Matt Curtis busy. Photo by Nick Wallace

Man About Town A Q&A with Chef Matthew Curtis, Union City Grille By Nick La Mastra Matthew Curtis, owner of the Union City Grille in Wilmington, is leaving an indelible mark on his city. Between running his restaurant, raising his family, and taking part in countless community activities, Curtis is one of the busiest guys in town. Delaware Business managed a few minutes from Curtis to find out what keeps him going.

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What made you want to become so heavily involved in your community? Community outreach, I think, is one of the best ways to get your name out. Some of the first charities and community outreach people we’ve worked with are at West End Neighborhood House. My wife and I live two blocks from the restaurant, and my wife is a teacher in the area as well, so we try to focus a

It’s a way to give back. But after you plant that seed, it’s amazing the relationships that spin off it. There are people that I run into when we’re doing Evening with the Masters or any of these events that bring in a lot of people, and it’s so gratifying to have people say, “thank you very much for that charity night,” or “we were there for the Breast Cancer Coalition night,” or “we got a gift card for a silent auction you supplied, thank you so much.” Those introductions bring people closer.

How is life different as a restaurant owner, opposed to your time as a chef? Well, I spent most of my career in the back of the house being a chef, and there were times where I worked in the front and got some experience there. But now, being a restaurant owner, you have to have a different visual on your business and how you deal with people. Whereas in the back when you’re a chef, if somebody doesn’t like something or if there

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is a disagreement about what a mediumrare or a medium steak should look like, you can’t wear that on your face, you just have to chalk it up to the customer always being right. I remember what my old boss Dan Butler said about arguing, it’s like, what good is it going to get me? And nine times out of 10—well, 10 times out of 10—it’s not really going to do you any good when you argue with someone. I have to have a different face for the people I deal with, as far as customers and as far as relationships I make with my bank, with my vendors. Delaware is like a small town, and everyone kind of knows everybody. You have to watch your Ps and Qs. You know, just being professional and taking care of your business. It’s quite different where as when you’re a chef, you’re more focused on being creative and giving your best to make that experience happen. You’re only as good as your last meal, and when you put some items out of the kitchen, just pray that people are on the same page and like your creations. In that aspect, I have to babysit, pay the bills, balance budgets, schedule, make sure my 20 employees who all have different characters — you know, you can talk one way to one person but you can’t talk that way to the other person — you just have to make everyone happy, including your customers.

What is your favorite food to prepare at Union City Grille as a chef? I love creating pasta dishes.

Any in particular? I would have to say—we don’t have it on the menu now, but we do it as a feature every once in awhile—just creating a ravioli. Just a short rib ravioli. I like making the dish taste the way it’s supposed

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Community outreach, I think, is one of the best ways to get your name out. It’s a way to give back. But after you plant that seed, it’s amazing the relationships that spin off it. to be—and that’s kind of our credo here. If I make a short rib ravioli, I don’t put any other cheese in there, I just put beef short rib and herbs and probably some natural braising juices as my filler, and I’ll use some of the braising juices as a sauce, and you know, maybe mushrooms or something like that. I’m not going to take a short rib and then load it with ricotta cheese and parmesan, which a lot of places do and they just put it into a pasta. I don’t want it to taste like that. If I’m going to give you something that I’m going to call it, I want you to expect to taste what you’re being served.

How difficult is it to juggle being a chef, a restaurant owner, and a community hero with your family life? You know, it’s something that you kind of get used to, because when you’re in this business, you’re kind of bred to be in this business. If you look around, there are so many people who have been in this business successfully for years because that’s what they’re tuned to do. I miss my wife, I miss my kids, but at the same time, they realize what lifestyle they’ve gotten themselves into and I try to balance everything as best as I can. And it gets to be a whirlwind sometimes, it definitely does.

What initially made you want to become a restaurant owner? Where did that initial spark come from? Many, many years ago. I remember learning from a chef that was professionally trained. I got to see him create

basically a soup from scratch—it was the first time that I’d seen that. It was pretty amazing, putting all those different ingredients in to one item that made sense. It was just something that sparked my interest. Then I bought cookbooks, read, started learning, asked the right questions, and you know, one thing that I’ve always told workers that I would train is, “I can teach you anything I know, but I can’t teach you the desire to learn.” People just come in here and are like, “OK” and just go through the motions. But to find out how long you cook things, how to control heat — it’s a total different story to get asked questions and observe and experience things hands on. I was amazed at the way items would come out once you put them all together — almost like musical notes in a song, and you get a final product and it was just amazing and satisfying. Once you start to create like that and people are satisfied, it just gets your blood going and it feels satisfying and I started learning the business side of it — controlling inventory, you know, it wasn’t about having the best products in but it was about making a buck at the end of the day and that’s where I decided that this is the business I’ve chosen and what I want to do.

Any interesting experiences or unusual requests while working as a chef? I would say probably my earliest interesting experience was when I was switching from being a dishwasher to a cook, I continued on 15

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Member

news&Notes

Corporation Service Company (CSC) celebrates its Swedish roots.

How Swede It Is For CSC, past and present have a

distinct Scandinavian flair Rod Ward, president and CEO of Corporation Service Company (CSC), was at his computer back in April when he got the news: on Saturday, May 11, King Carl XVI Gustaf and Queen Silvia of Sweden would be arriving in Wilmington to commemorate the 375th anniversary of the founding of the New Sweden colony. The royal couple would join local officials at Wilmington’s Chase Center to toast the courage of the band

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By Kent Priestly

of Finns and Swedes who, in 1638, hacked an existence out of the woods along a river they named “Christina” in honor of their young queen. In Stockholm, a sense of déjà vu was settling around the grounds of the Haga slott, the royal palace. After all, the current royal couple had been to Delaware before, in 1988, for the settlement’s 350th anniversary. Back in Wilmington, Rod Ward was thinking of

even more distant events. Seventy-five years before, Ward’s great-grandfather, Christopher Ward, had served as chairman of the 300th or “tercentenary” celebration of the New Sweden founding. For his exertions, the elder Ward and his wife, Caroline, were later invited to Sweden, where King Gustaf V, grandfather of the current monarch, decorated Ward with the Order of Vasa, a civilian service medal. By the time of the 1938 New Sweden celebration, Christopher Ward (18681943) had already enjoyed a successful career as a Delaware attorney and one of CSC’s founders and first presidents. But he was much more than that. In his later years he was also a historian, a man of letters, and a confirmed Swedophile. He wrote collections of humor, works of fiction, and many nonfiction books that were published both here and abroad. Several of these were translated into Swedish, with umlaut-rich titles like Berättelsen Om De Sällsamma Äventyr Som Upplevdes Av Jonathan Drew, and Den Oförbätterlige Vagabonden. For great-grandson Rod Ward, these historical ties were hard to ignore. And there was a recent plot twist, as well. In March, CSC had acquired the digital services division of Melbourne IT, an Australian company with a significant presence in Europe, including two offices in Sweden: one in Malmö, the other in Stockholm. In the spirit of the moment, Ward ordered a Swedish-language copy of one of his great-grandfather’s books, Svenskarna vid Delaware, online. “Can you believe it?” he says. “After a short search online I found a bookstore in Sweden that actually had the 75-yearold Swedish translation of New Sweden on the Delaware in stock.” In a past-is-

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prologue kind of way, Ward’s enthusiasm for his purchase was fitting. His company’s fastest-growing segment is its digital brand services, including management of corporate domain names and digital certificates—the very assets that enable book collectors in, say, Delaware, to buy inventory from booksellers in Sweden with confidence. Further, it’s the same business that is now being conducted out of CSC’s Stockholm office, with native brands like Volvo joining CSC’s already impressive roster of international clients. In early May, even as Ward and CSC’s senior executives were taking lint rollers to their tuxedo jackets and preparing for their royal audience at The Chase Center, Ward was already thinking ahead to this summer, when CSC’s new Swedish team would arrive in Wilmington for a more understated meet-andgreet. There would be introductions to their new Delaware colleagues and a tour of the company’s Centerville Road offices, which, thanks to recent company growth, now sprawl across three glass-faced buildings. There would be visits to nearby landmarks; lunches at local dining spots. Oh, and there would be something else: How better to celebrate the threads that link Sweden and Delaware—past and present, cultural and corporate—than with an evening cruise aboard the Kalmar Nyckel, her masts flying both the U.S. flag and the Swedish standard with its gult udi korssvijs fördeelt påå blott (yellow cross over a field of blue)? Sweden might be an ocean away, but for one Delaware company, it’s closer than it’s ever been.

Word on the Tweet

The DSCC’s best from the Twitterverse BBB Delaware @BBBdelaware Great meeting this morning with our friends @destatechamber #netde DuPont_NAOps @DuPont_NAOps We look forward to working with you! RT @DEStateChamber @DuPont_ NAOps Thanks for dedicating a twitter handle to local manufacturing! #netde Denee Crumrine @deneec @DEStateChamber I almost died when Cheryl showed them to me last year. You have enough to wallpaper your office. #snailmail April Hall @mediaapril Looking fwd to this! MT @ DEStateChamber: #Networking is a powerful tool 4 ur career. Dave Tiberi thinks so! http://bit.ly/11KzBY2 #netde DEDeptofEd @ DEDeptofEd Monday is @ DEStateChamber’s annual Superstars in Education banquet. Read about this year’s winners now: http://tinyurl.com/ccgj3v2 #edude #netde

Delaware PTA @DelawarePTA Getting ready to testify in support of SB27 Talented & Gifted Bill. @Matt_Denn #NetDE @DEDeptofedu @DEStateChamber Matt Denn @Matt_Denn I’ll be @DEStateChamber this morning to announce recommendations of our workers comp task force, trying to keep costs down for Del. business DE Energy & Climate @EnergyClimateDE Something to be proud of, #NetDE! RT @DEStateChamber Delaware becomes the 7th State to Ban Shark Fin Trade http://huff.to/13FIAL4 Blood Bank Delmarva @DelmarvaBlood @DEStateChamber Thank you for sharing important info about saving local lives! We appreciate the shout out! http://www. DelmarvaBlood.org

Kent Priestley is public relations manager at Corporation Service Company (CSC)

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news&Notes “We think we come up with the best for people with disabilities and place that on the entire community,” she says. “But everyone deserves a variety of choices.” Jessica Arencibia (top) assists client Jessica Hurtado. The Arc of Delaware rings in 60 years of service this year. Photo by nick wallace

nonprofit Spotlight

The Arc of Delaware ››

The Arc of Delaware is one of those organizations that has seen a seismic shift in its role over the years. Celebrating its 60th anniversary this year, The Arc has touched thousands of lives as the group has evolved from educating the public on those with intellectual and developmental disabilities to creating opportunities for those same people. In 1953, most parents were advised to institutionalize children diagnosed with a disability. They would often be segregated from society, and the conflict often tore families apart, says Trish Kelleher, director of housing and community relations for The Arc of Delaware. The Arc of Delaware opened just a few years after the national Arc of the U.S. formed as a grassroots movement fueled by families frustrated that their disabled

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By April Hall

children were excluded from regular life. “The fight in the beginning was for inclusion and acceptance,” Kelleher says. “As the years went on, it was for the same rights as anyone else—the right to education, to have a job, to live where you choose, where you can be successful. It was about the right to make decisions without being told, ‘This is what’s best for you.’” Much of the stigma associated with intellectual and developmental disabilities in general has been addressed over the last 60 years, Kelleher says, though The Arc still works to eliminate the use of the word “retard” as a casual pejorative. Much of the group’s focus these days is on housing and employment. Last year, Gov. Jack Markell announced an employment initiative to develop jobs for those with disabilities. Kelleher says The Arc is looking to the

— Trish Kelleher

private sector for opportunities for its clients. Since the 1970s, The Arc has placed hundreds of people into different levels of housing, from group homes to independent living spaces. Kelleher says one of the organization’s goals is to give clients the freedom of housing that all people enjoy. “Just like the rest of us,” Kelleher says. “Some of us choose to be home owners, some people couldn’t think of anything they would hate more. We move into apartments, we move back with our parents. We have all sorts of options.” She says people with disabilities cannot be painted with a single brush, whether it’s employment or housing. “We think we come up with the best for people with disabilities and place that on the entire community,” she says. “But everyone deserves a variety of choices.” The Arc of Delaware is planning celebrations throughout its 60th anniversary year, including a golf outing in August. For more information about upcoming events, visit www.thearcofdelaware.org.

July / Aug us t 2 0 1 3 | Delaware Business

7/2/13 2:42 PM

business Spotlight

Weymouth, Swayze & Corroon By April Hall When clients come to Weymouth, Swayze & Corroon, they are tapping into a family legacy in insurance dating back more than 100 years. The firm’s expertise is in property casualty insurance—“everything but life and health insurance,” says Richard F. Corroon, CPCU, who merged his own firm with Weymouth and Smith in 2009. Corroon had moved with his family to Delaware in 2000, leaving the family insurance business that was started at the turn of the century. He started Corroon and Associates in Wilmington soon after. Weymouth and Smith had roots in Delaware stretching back 75 years. As Weymouth and Smith tuned in on high net-worth personal insurance, Corroon focused on out-of-state, even international, commercial insurance. “We deal with all kinds of people,” he says. “On the personal insurance side we have a very customerfocused business. We take on more complicated personal insurance risks.” No one-trick pony, Weymouth, Swayze & Corroon in Wilmington

››

Delaware Business | Ju l y / Au gu st 2 0 1 3

DSCC_JulyAug13 Insert.indd 13

is able to help clients who need more than one risk addressed including international business, professional liability, directors’ and officers’ liability, and general commercial/industrial insurance for manufacturing and service industries. The firm is also one of the largest independent Chubb insurance agents in the country. The partners don’t divulge details about their clients, but Corroon says they handle the insurance not just for individuals, but for major tourist attractions and global humanitarian organizations.

Corroon says the majority of the firm’s business comes as it has since the earliest days – word of mouth. Impressive, considering how easy it is for people to log on to their computers and search for insurance companies and compare rates on the spot. “On the personal insurance side, some of our competitors are definitely online providers,” Corroon says. “In this day and age we really have to be consultants. There are a lot of people who still like that and still want to deal with individuals.”

Richard Corroon, Bruce Swayze and Loretta Rivera of Weymouth, Swayze & Carroon specialize in property casualty insurance. Photo by Nick Wallace

7/2/13 2:42 PM

Welcome New Members Abood Financial

(302) 242-6230

Griswold Home Care

Mr. John Abood, CFP 20 Montchanin Rd., Suite 270 Wilmington, DE 19807 (302) 383-3467 www.Imandp.com

Celebrations coordinates events of all kinds:

Ms. Anne Eidschun 5145 W. Woodmill Drive, Suite 22 Wilmington, DE 19808 (302) 456-9904 Fax: (302) 691-5666 www.griswoldhomecare.com

Abood Financial offers comprehensive financial planning and investment services, focusing on retirement, business and estate planning.

Age Advantage Senior Care Services Ms. Kristin Stetler 25 Hummingbird Lane Newark, DE 19711 (302) 454-0470 www.ageadvantage.com

corporate, nonprofit, travel, weddings, and more.

Delaware Statewide Programs Association Ms. Kathy Shea 630 E. Chestnut Hill Road Newark, DE 19713 (302) 454-2301 Fax: 302-454-2497 www.delawarestatewideprograms.org

Griswold provides quality, affordable, non-

Statewide Programs for the Deaf, Hard of

level of need. The company has been in

Hearing and Deaf-Blind is governed by

business over 30 years and the Delaware

the Christina School District, following the

office has been in business over 15 years.

medical home care services to all clients who want to continue to live independently in their own homes. Its providers offer customized personal care, homemaking, and companionship services that support every

policy, procedures and curricular stan-

Age Advantage offers non-medical elder

dards established by the CSD Board and

Harry & David

care services aimed at enhancing lifestyle

Administration.

Ms. Michele Baker 36454 Seaside Outlet Dr., Suite 1720 Rehoboth Beach, DE 19971 (302) 226-1553 Fax: (302) 226-1558 www.harryanddavid.com

while staying home, offering companionship to full care, up to 24 hours a day and seven

Del Haven of Wilmington, Inc.

days a week.

Mr. Leonard Lewkowitz 4737 Concord Pike, Suite 610 Wilmington, DE 19803 (302) 478-3246 Fax: (302) 478-3249

The Arc of Delaware Ms. Trish Kelleher 2 S. Augustine Street, Ste. B Wilmington, DE 19804 (302) 996-9400 Fax: (302) 996-0683 www.thearcofdelaware.org

For any occasion, Harry & David have your

Del Haven is a full service jewelry store

delicious treats. The company also assem-

whose services range from custom design

bles custom gifts and provides shipping

to repair, plus full retail.

service.

The Arc of Delaware promotes and protects

Greenwing Solutions, Inc.

Jefferson Leadership Experience

the rights of people with intellectual and

Mr. Jeremy Friedman 1201 N. Orange St., Ste 700 Wilmington, DE 19801 (302) 295-5690 www.greenwingsolutions.com

Ms. Jeanne Jefferson 5 Amandas Teal Drive Bridgeville, DE 19933 (410) 490-7887

Greenwing Solutions is a full-service web

Laborers-Employers Cooperation and Education Trust of Delaware (L.E.C.E.T.)

developmental disabilities and actively supports their full inclusion and participation in the community throughout their lifetimes through advocacy and direct services.

Celebrations Event Planning, Inc.

development and technology consulting

Ms. Rae Short P.O. Box 1708 Dover, DE 19903

firm, specializing in leveraging web develop-

DSCC_JulyAug13 Insert.indd 14

ment technology to streamline any organization’s workflow.

Mr. Brian McGlinchey 698 Old Baltimore Pike July / Aug us t 2 0 1 3 | Delaware Business

7/2/13 2:42 PM

Newark, DE 19702 (302) 388-5460 Fax: (302) 283-1335

Trucking and Processing of Bulk and Break Bulk Cargoes.

Simm Associates, Inc. Law Office of Damian G. Guerin Mr. Damian G. Guerin, Esq. 2708 Pecksniff Rd. Wilmington, DE 19808 (302) 683-0698 Fax: (302) 683-0699

Mr. Gregory Simendinger 800 Pencader Drive Newark, DE 19702 (302) 283-2800 Fax: (302) 368-9382 www.simmassociates.com Simm Associates are accounts receivable

NST Engineers, Inc. Dr. E. Hackman, II 505 Runnymede Rd. Hockessin, DE 19707 (302) 239-2700 Fax: (302) 352-1813 www.nstengineers.com

management specialists.

Trackstel Nigeria Limited Mr. Dara Uchechukwu 1314 Oberlin Road Wilmington, DE 19810 (302) 897-3064

NST provides training and certification for any individuals who might become exposed

We R Wireless

to hazardous materials.

Mr. Craig Brennan 4737 Concord Pike Space 590 Wilmington, DE 19803 (302) 478-4812 www.wer-wireless.com

Penn Cinema Riverfront + IMAX Mr. Kareem Edwards 401 S. Madison St. Wilmington, DE 19801 (302) 656-4314 Fax: (302) 656-4316 www.penncinema.com

We R Wireless is a premium retailer for Verizon Wireless, selling various wireless products and services.

Penn Cinema is a first-run movie theater

Will Webber Real Estate

offering feature films and concession items.

Mr. Will Webber 1318 Barksdale Road Newark, DE 19711 (302) 368-5400 Fax: (302) 453-0523 www.WillWebber.com

Pine Mountain Springs, Inc. Ms. Renee Ridenour P.O. Box 10604 Wilmington, DE 19850 (302) 266-0950 Fax: (302) 266-8132 www.pinemountainsprings.com Pine Mountain offers office coffee, water filtra-

A residential realtor, broker and investor, Will Webber is not your typical sales agent. He boasts 25-plus years experience, and 600plus buyers, sellers and addresses.

tion, bottled water and break room supplies.

Willis Chevrolet, Inc. Port Contractors, Inc. Mr. Michael Evanko 529 Terminal Avenue New Castle, DE 19720 (302) 655-7300 Fax: (302) 658-4075 www.portcontractors.com Stevedoring, Materials Management, Delaware Business | Ju l y / Au gu st 2 0 1 3

DSCC_JulyAug13 Insert.indd 15

Mr. William H. Willis Jr. 2707 S. DuPont Boulevard Smyrna, DE 19977 (302) 653-6000 Fax: (302) 653-2984 www.WillisSmyrna.com Willis Chevrolet’s services include automobile sales, service, and collision repair.

Q&A continued from 9 was at a chain and I took the waffle mix instead of the egg mix to make an omelet and I just had an entire mess in the sauté pan, and that was unexpected.

So what do you have to tell people who are about to enter the restaurant business? I would say don’t do it for the glory, do it for your heart and your passion. Get some experience, try a few different places, ask the right questions, and definitely get as much exposure as you can, and learn what makes you tick. I remember, and I still see him now and then—I was really into finance growing up, and my first stockbroker I ever had, I just saw him a few months ago, which was funny, but I had lunch with him and here I am fresh out of high school and I was thinking about being a stockbroker and getting into that field and he says, “Do you mind working when everyone else is off?” I was like, “No, not really.” He says, “Do you mind working holidays?” I was like, “Not really.” He says, “Sounds like you like doing what you do, so that’s something you have to stick to.”

What have you learned from your community service experiences? That it comes back in more ways than one. Right now, the West Side project is underway, where a bank just gave a sizeable donation to the West Side project. It’s going to help lead us to a different change in this area. It matters. Little things do matter. We do little things in our days everyday and it’s for a reason. No matter how cliché it sounds, it does come back and it does matter and make a difference.

What do you have to say to people who would like to partake in community service activities? Just start, just make an effort. Pick and choose your battles. My wife and I love animals. So just get started, it doesn’t matter how big or how small. 15

7/2/13 2:42 PM

1. Drew Braun, Sandy Drzewicki and Tom Hopkins pose at the Jos. A. Bank Networking Breakfast on April 17. Photo by Brian Mulligan.

2. J Morgner of Sunday Breakfast Mission holds court during a bow tie demonstration at the Jos. A. Bank Networking Breakfast on April 17. Photo by Brian Mulligan.

3. Rich Louie displays suits at the Jos. A. Bank Networking Breakfast on April 17. Photo by Brian Mulligan.

State Chamber Scene 2.

DSCC_JulyAug13 Insert.indd 16

July / Aug us t 2 0 1 3 | Delaware Business

7/2/13 2:42 PM

4. Mike Vanderslice, Dave Tiberi and Brian

5. The Honorable Nicole Poore addressed

Cunningham joined the Young Executives

the Women in Business forum on May 21.

Committee for “The POWER of Networking” on April 30. Photo by Brian Mulligan.

Delaware Business | Ju l y / Au gu st 2 0 1 3

DSCC_JulyAug13 Insert.indd 17

7/2/13 2:42 PM

State Chamber Scene 6.

DSCC_JulyAug13 Insert.indd 18

July / Aug us t 2 0 1 3 | Delaware Business

7/2/13 2:42 PM

6. Tiberi and Nello Paoli strike a pose at “The POWER of

Networking” on April 30. Photo by Brian Mulligan.

7. Shawn Garvin, a U.S. EPA Region lll Administrator, spoke to the DSCC Environmental Committee on May 16.

8. The Curriculum Support/ Enrichment Time program at W.T. Chipman Middle School in Harrington was a 2013 Superstar in Education winner. Photo by Eric Crossan.

9. The Preschool FRIENDS

10.

Program at Warner Elementary and Red Clay School district was a 2013 Superstar in Education winner. Photo by Eric Crossan.

10. The Gallaher Positive Action Program at Robert S. Gallaher Elementary School in Newark was a 2013 Superstar in Education winner. Photo by Eric Crossan.

11. Fluency Station at Star Hill Elementary School in Dover was a 2013 Superstar in Education winner. Photo by Eric

11.

Crossan.

Delaware Business | Ju l y / Au gu st 2 0 1 3

DSCC_JulyAug13 Insert.indd 19

7/2/13 2:42 PM

State Chamber Scene 12.

12. Ninth Grade Transition Academy at John Dickinson High School was a 2013 Superstar in Education winner. Photo by Eric Crossan.

13. Mastering the Schedule for Academic Success at Central Middle School in Dover was a 2013 Superstar in Education winner. Photo by Eric Crossan.

14. The 21st Century Senator Success After School Program at Dover High School was a 2013 Superstar in Education winner. Photo by Eric Crossan.

15. DSCC president Joan Verplanck meets with Secretary of Education Mark Murphy at the 2013 Superstars in Education recognition dinner on May 5.

13.

Photo by Eric Crossan.

16. Lt. Gov. Matt Denn presented his Excellence in Parental Involvement awards during the 2013 Superstars in Education recognition dinner on May 5. Photo by Eric Crossan.

DSCC_JulyAug13 Insert.indd 20

July / Aug us t 2 0 1 3 | Delaware Business

7/2/13 2:42 PM

14.

15.

Delaware Business | Ju l y / Au gu st 2 0 1 3

DSCC_JulyAug13 Insert.indd 21

16.

7/2/13 2:42 PM

DSCC_JulyAug13 Insert.indd 22

July / Aug us t 2 0 1 3 | Delaware Business

7/2/13 2:42 PM

2013 Restaurant, Meeting & Banquet Guide

The Delaware State Chamber of Commerce’s Restaurant, Meeting & Banquet Guide is a one-stop resource for planning your next event. This guide is also available on www.dscc.com.

Delaware Business | Ju l y / Au gu st 2 0 1 3

DSCC_JulyAug13 Insert.indd 23

7/2/13 2:42 PM

Restaurant, Meeting & Banquet Guide HOTELS NEW CASTLE COUNTY Best Western Gold Leaf 1400 Highway One Dewey Beach Contact: Maha Awayes Phone: (302) 226-1100 Fax: (302) 226-9785 Website: www.bestwestern goldleaf.com When you stay at a Best Western branded hotel, the highly trained staff is personally invested in your stay.

Courtyard by Marriott Newark – University of Delaware 400 Pencader Way, Newark Contact: Bill Sullivan Phone: (302) 391-2261

Crowne Plaza

Fax: (302) 737-0990 Email: billsull@udel.edu

Crown Plaza Hotel

ting for weddings, social events

Phone: (302) 478-0300

Website: www.udel.edu/hotel

630 Naamans Road, Wilmington

or business meetings for up to

Fax: (302) 478-2401

Working with the School

Contact: Courtney Alleman

700 guests. The Crowne Plaza

Email: daysinnwilm@comcast.net

of Hotel, Restaurant, and

Phone: (302) 791-4680

hotel has two executive floors

Website: www.mydaysinn

Institutional Management

Fax: (302) 798-6182

with private lounge, complimen-

wilmington.com

and University of Delaware

Email: courtney.alleman@

tary high speed wireless internet,

Days Inn Wilmington is located

Conference Services, the

cpwilmingtonnorth.com

24-hour fitness center, business

in the heart of the Brandywine

Courtyard by Marriott is the

Website: www.cpwilmingtonnorth.com

center and outdoor pool.

Valley, near all area attractions.

ideal environment to discover,

The Crowne Plaza - Wilmington

experience and enjoy welcoming

North is only minutes from

Days Inn

with a microwave, refrigerator

accommodations. The hotel’s

Wilmington-area corporations

900 Churchman’s Road, Newark

and high-speed Internet. Rooms

126 guest rooms, with compli-

including DuPont, AstraZeneca,

Contact: Anupe Patel

include a complimentary con-

mentary high-speed Internet,

Accenture, Evraz, AIT, IBM

Phone: (302) 368-2400

tinental breakfast with a hot

can serve as a group headquar-

and many others. While stay-

Fax: (302) 731-8620

waffle bar.

ters. Working cooperatively with

ing at the Crowne Plaza hotel

Email: daysinndos@yahoo.com

other first-class Newark-area

in the picturesque Brandywine

Website: www.daysinn.com

hotels, the hotel can provide

Valley, visit Longwood Gardens,

The newly-renovated, three-

Doubletree Downtown Wilmington

up to 700 group rooms for your

Harrah’s Chester Casino and

story property is conveniently

700 N. King Street, Wilmington

event. The adjoining Clayton

Racetrack, Winterthur Museum,

located off I-95 at exit 4B.

Contact: Eric Chapman

Hall Conference Center’s 40,000

QVC, and Brandywine River

Complimentary continental

Phone: (302) 661-4316

square feet of meeting space

Museum—all a short dis-

breakfast available and in-room

Fax: (302) 429-5979

includes 21 meeting rooms

tance away. Easy access to

coffee makers are offered.

Email: eric.chapman3@hilton.com

and a 500 seat auditorium. A

Philadelphia Sports Complex,

Several restaurants are within

Website: www.wilmingtondowntown./

7,000-square-foot ballroom

including Citizens Bank Park,

walking distance. An on-site

doubletree.com

accommodates 500 banquet

Wells Fargo Center and Lincoln

classroom seats up to 50

The Grand Ballroom is the larg-

style or 450 classroom-style.

Financial Field. The Crowne

people.

est in downtown Wilmington

Additional services include

Plaza – Wilmington North fea-

video conferencing, high-speed

tures 12,000 square feet of

Days Inn-Wilmington

ding receptions, corporate func-

Internet access and exhibit

flexible meeting space, and the

5209 Concord Pike, Wilmington

tions, and social occasions with

capabilities.

Grand Ballroom is the ideal set-

Contact: Pearson L. Williams

style.

DSCC_JulyAug13 Insert.indd 24

There are 96 spacious rooms

accommodates banquets, wed-

July / Aug us t 2 0 1 3 | Delaware Business

7/2/13 2:42 PM

Doubletree Hotel – Wilmington

Phone: (302) 738-3400

tion, the Hotel du Pont contains

meeting space to accommo-

4727 Concord Pike, Wilmington

Fax: (302) 738-3414

217 guest rooms and several

date 30-1,500 guests. More

Contact: Danielle Hennessy

Email: Terrise.Paige@

first-rate restaurants, as well

than 35,000 sq. ft. of distinctive

Phone: (302) 478-6000

best-hospitality.net

as 30 conference rooms with

function space includes the

Fax: (302) 478-6049

Website: www.ramada.com

more than 30,000 square feet of

Rollins Center®, an 18,000-sq.-

Email: Danielle.hennessy@hilton.com

Ramada Worldwide offers a

available meeting space. There

ft., column-free ballroom with

Website: www.doubletree

warm and friendly stay at nearly

are two self-contained confer-

22’ ceiling, sub-dividable into

wilmington.com

900 hotels in over 50 countries

ence areas, each with its own

three soundproof sections. Six

More than 11,000 square feet

around the world. The chain

individual style: the traditional

meeting rooms include board-

of meeting and function space

provides guests with free, high-

Executive Conference Center

room and breakout rooms

on two levels makes Doubletree

speed wireless Internet access,

with five dark-paneled rooms

for up to 150 guests. Three

Wilmington ideal for any size

cozy beds for a relaxed and

(one seating up to 60) and the

hospitality suites feature race-

group. The Concord Ballroom can

restful stay, guest bathrooms

Conference Center, more con-

track views. Meeting amenities

accommodate up to 350 guests

stocked with San Francisco

temporary in feeling, with 11

include wireless Internet, onsite

for banquet seating and 600

Soap Company amenities, and a

rooms, the largest holding 120.

AV capabilities and Business

for a reception. The Canterbury

variety of hotel choices to match

Both have their own registration

Center.

Ballroom can hold up to 300

every trip; from a family vacation

and dining areas. The French

for a reception or up to 200 for

or “quick stop and recharge,” to

neo-classic Gold Ballroom will

Hampton Inn-Dover

banquet seating. Eight breakout

a full-scale conference or lavish

hold groups up to 500. The

1568 N. DuPont Highway, Dover

rooms will accommodate up to 50

wedding.

Business Center provides any

Contact: Cindy Price

needed printing and faxing. All

Phone: (302) 736-3500

people. Doubletree Wilmington’s expert planning and catering staff

Sheraton Suites Wilmington

guest rooms have four tele-

Fax: (302) 736-6402

can customize menus and special

422 Delaware Ave., Wilmington

phones and dual phone lines.

Website: www.hamptoninn.hilton.com

touches to make every occasion

Contact: Sales Department

The Hotel du Pont also offers

successfully memorable.

Phone: (302) 576-8000

amenities such as 24-hour room

Residence Inn by Marriott Dover

Fax: (302) 576-8010

service, complimentary shoe

600 Jeffric Blvd., Dover

Howard Johnson Inn & Suites

Website: www.sheraton.com/

shines and concierge service.

Contact: Linda Graves-Crocker

1119 S. College Ave., Newark

suiteswilmington

Contact: Kirsten Bradley

This all-suite upscale hotel is

Phone: (302) 368-8521

conveniently located in down-

Fax: (302) 368-9868

Phone: (302) 677-0777

HOTELS – KENT COUNTY

Fax: (302) 672-8017

town Wilmington. Facilities

Dover Downs Hotel & Casino

marriott.com

Email: hojonewarkdos@yahoo.com

include a restaurant, bar, gift

1131 N. DuPont Hwy., Dover

Website: www.marriott.com/default.mi

Website: www.hojonewark.com

shop, business center, indoor

Contact: Ann Stack

When every detail must be

The newly-renovated Howard

pool and sauna, fitness center

Phone: (800) 711-5882

perfect, guests can count on

Johnson Inn & Suites furnishes

and club suites. Flexible meeting

Email: casinopromotions@dover-

Residence Inn’s advanced facili-

four different banquet rooms for

space is perfect for both corpo-

downs.com

ties and expert meeting profes-

its guests. The Garden Room is

rate meetings and social events.

Website: www.doverdowns.com

sionals to deliver a productive

cozy for up to 20 people. The

A state-of-the-art legal center

Dover Downs Hotel & Casino

and successful outcome. Two

Iron Hill Room is perfect for

is available for trial teams and

is the ultimate setting for your

meeting rooms, 697 square feet

meetings of up to 30 people.

high-speed Internet access is

next meeting, wedding recep-

of total meeting space, on-site

The Constitution and Polly

available in all suites and meet-

tion, social gathering and spe-

meeting rooms ideal for small

Drummond Rooms seat up to

ing rooms.

cial event. From initial planning

groups of 15-50 people and AV

through execution, we manage

can be accommodated.

50 people each or 100 when

Email: Jennifer.Coverdale@

combined. All of the rooms are

Hotel du Pont

the details of your event and

quaint and inexpensive. Meeting

Contact: The Sales Office

confidently deliver excellence

Sheraton Dover Hotel

room discounts are available to

Phone: (302) 594-3100 or (800) 441-

every step of the way. Our

1570 North DuPont Highway, Dover

guests of the hotel.

9019

ballroom and well-appointed

Contact: Darrell Dudley

Fax: (302) 594-3108

boardrooms, elegant hospital-

Phone: (302) 678-8500

Ramada

Website: www.hoteldupont.com

ity suites, and private dining

Fax: (302) 678-0107

260 Chapman Road, Newark

11th and Market Streets, Wilmington

areas in our restaurants provide

Email: ddudley@sheratondover.com

Contact: Mr. David Shah

Noted for its European distinc-

a complete array of flexible

Website: www.sheratondover.com

Delaware Business | Ju l y / Au gu st 2 0 1 3

DSCC_JulyAug13 Insert.indd 25

7/2/13 2:42 PM

Restaurant, Meeting & Banquet Guide The Sheraton Dover Hotel is the

America, the Atlantic Sands

perfect place to hold a meet-

Hotel is the perfect place for

ing. Flexible meeting rooms

enjoying not only the beach,

with state-of-the-art audio and

but the boutiques and nightlife

visual that can seat 10 to 1,000

of the treasured resort town of

people. Contact one of the tal-

Rehoboth Beach.

ented hospitality professionals to assist in planning your event.

The Bellmoor Inn & Spa

Accommodations including audio

6 Christian Street, Rehoboth Beach

and visual technology equipment,

Contact: Chad Moore

the staff of professionals, menu

Phone: (302) 227-5800

options and a 24,000-square-foot

Fax: (302) 227-0323

facility. The Sheraton Dover’s

Email: chadmoore@thebellmoor.com

new spacious rooms will provide

Website: www.thebellmoor.com

a large gathering the ultimate sat-

Combining modern sophistica-

Best Western Gold Leaf

the intimate Plaza Cottage for

isfaction when it comes to doing

tion with the seaside retreat

1400 Highway One, Dewey Beach

executive-style sessions. Groups

business.

atmosphere of Rehoboth

Contact: Sami Awayes

of up to 110 people will enjoy

Beach, the Bellmoor provides

Phone: (302) 226-1100

full-service meals catered in-

HOTELS – SUSSEX COUNTY

the ideal setting for any event.

Fax: (302) 226-9785

house by Victoria’s Restaurant

Conference rooms offer a feel-

Website: www.bestwestern

(open seven days a week, all

ing of warmth, elegance and

goldleaf.com

year, for breakfast, lunch and

Atlantic Sands Hotel & Conference Center

charm – a perfect environ-

Located in the ocean block

dinner), the cozy Plaza Pub

ment for any gathering. The

between the beach and

lounge for cocktails and light

101 N. Boardwalk, Rehoboth Beach

Bellmoor also offers the lovely

Rehoboth Bay, the Best Western

fare, a variety of gracious

Contact: Ms. Barbara Brewer

Magnolia Garden and Fountain

Gold Leaf Hotel offers

accommodations and Victorian

Phone: (302) 227-2511

Courtyard, Rehoboth Beach’s

vacationers and business travel-

charm, full-menu room service,

Fax: (302) 227-5574

most luxurious outdoor recep-

ers affordable packages and

a heated spa and AAA Four

Email: bbrewer@atlantic

tion space. The professional

value rates. Deluxe accom-

Diamond award-winning service

sandshotel.com

staff is happy to assist with all

modations include 76 king and

and hospitality.

Website: www.atlanticsandshotel.com

aspects of creating a success-

double rooms with ocean and/or

Located on the Rehoboth

ful conference or social gath-

bay-view balconies. Schedule a

Inn at Canal Square

Beach boardwalk, just feet

ering. Banquet/meeting room

meeting or reception for groups

122 Market Street, Lewes

from the white sands of one

capacity for 10 to 100 people

of up to 150 in the multi-confer-

Contact: Jesse Burns

of the cleanest beaches in

is available.

encing facilities.

Phone: (302) 644-3377

The Bellmoor Inn & Spa

Fax: (302) 644-3565

Firebirds Wood Fired Grill

DSCC_JulyAug13 Insert.indd 26

Boardwalk Plaza Hotel

Email: innatcanalsquare@verizon.net

2 Olive Avenue & the Boardwalk,

Website: www.theinnat

Rehoboth Beach

canalsquare.com

Contact: Sales Department

Located on the water in the

Phone: (302) 227-7169

heart of the Lewes historic dis-

Fax: (302) 227-0561

trict, the Inn at Canal Square

Email: bph@boardwalkplaza.com

offers 22 guest rooms and two

Website: www.boardwalkplaza.com

two-bedroom deluxe suites

Meet in oceanfront, Victorian

with a magnificent view of the

elegance at the Boardwalk

harbor. Two meeting rooms are

Plaza Hotel. The oceanfront

available, the Waterview Room

Kent and Sussex Halls offer

overlooking the canal and the

state-of-the-art audio-visual

Parkview Room. Any level of

equipment, T1 and wireless

service a meeting or event may

Internet and beautiful views of

require can be accommodated.

the Atlantic Ocean. Or choose July / Aug us t 2 0 1 3 | Delaware Business

7/2/13 2:42 PM

Lord Baltimore Lodge 16 Baltimore Avenue,

The Green Room at the Hotel du Pont

Rehoboth Beach Phone: (302) 227-2855

RESTAURANTS – NEW CASTLE COUNTY Big Fish Grill on the Riverfront 720 S. Justison St., Wilmington Contact: Angela Hasting Phone: (302) 652-3474 Website: www.bigfishgrill.com A casual seafood and steak restaurant, Big Fish serves casual lunch and dinner daily. The private dining room can hold up to 45 people.

Fax: (302) 366-8011

atmosphere that is both com-

Phone: (302) 477-0700

Website: www.firebirds

fortable and intimate. Classic

Fax: (302) 477-1246

restaurants.com

dining without the stuffiness,

Email: globalfinco@aol.com

Wood grilled steaks, ice cold

the Green Room features inno-

Website: www.manhattanbagel.com

martinis and more. A semi-

vative dishes that are certain

As the nation’s largest operator

private dining room holds up to

to please both the most dis-

of bagel bakeries and the leader

eight people.

cerning and adventuresome

in the quick casual segment of

palettes. Enjoy a chef’s tasting

the restaurant industry, Einstein

menu each evening to broaden

Noah Restaurant Group is mov-

your culinary experience.

ing with the cultural shift toward

The Green Room at the Hotel du Pont 11th & Market Streets, Wilmington

food that is fast, but never

Contact: Dining Reservations

La Casa Pasta

tastes that way. Think fresh-

Feby’s Fishery, Restaurant & Seafood Market

Phone: (302) 594-3154

130 Four Seasons Parkway, Newark

baked goods, made-to-order

Fax: (302) 594-3070

Contact: Gianmarco Martuscelli

sandwiches, crisp salads and

3701 Lancaster Pike, Wilmington

Website: www.hoteldupont.com

Phone: (302) 738-9935

gourmet coffee.

Contact: Philip DiFebo

Timeless charm and beauty

Website: www.martuscelliandsons.

Phone: (302) 998-9501

are reflected in the recent

com/lp

McDonald’s

Website: www.febysfishery.com

renovations; a combination of

Led by Guiseppe and Anna

1401 Governor’s Place, Bear,

The classic eatery and seafood

new and old with rich wood

Martuscelli, 34-year-old La

(302) 836-1308

market has been serving the fresh-

paneling, gold-leaf ceilings and

Casa Pasta is all about flavor-

2351 S. College Avenue, Newark, (302)

est fish in the area since 1974.

chic Versace-pattern china.

ful, homemade coastal Italian

733-0818

Service at the Hotel du Pont

cuisine, including homemade

374 E. Main Street, Newark,

Firebirds Wood Fired Grill

is exquisitely old-fashioned

pasta, fresh seafood and veal.

(302) 737-0502

Center Pointe Plaza, 1225

friendly, attentive, gracious

Churchman’s Road, Newark

and refined. The Green Room

Manhattan Bagel

(302) 738-7857

Contact: Mike Lieber

offers American cuisine with

3209-B Concord Pike, Wilmington

2507 Concord Pike, Wilmington,

Phone: (302) 366-7577

a European flair in an elegant

Contact: Mr. Gonzalo Cruz-Saenz

(302) 478-5685

Delaware Business | Ju l y / Au gu st 2 0 1 3

DSCC_JulyAug13 Insert.indd 27

815 S. College Avenue, Newark,

7/2/13 2:42 PM

Restaurant, Meeting & Banquet Guide Melting Pot, Chelsun, Inc.

chicken croquettes and crab

1601 Concord Pike, Wilmington

cakes. Newport Restaurant is a

Contact: Brad Oberholzer

casual, family restaurant.

The Buttery

Phone: (302) 652-6358 Fax: (302) 652-8101

Piccolina Toscana

Website: www.meltingpot.com

1412 N. Dupont Street, Wilmington

For more than three decades,

Contact:

The Melting Pot has defined

Phone: (302) 654-8001

fondue dining niche across

Fax: (302) 654-8250

America. At The Melting Pot,

Website: www.piccolinatoscana.com

fondue truly becomes a memo-

Nestled in Trolley Square,

rable four-course dining experi-

Piccolina Toscana is an Italian

ence where patrons can dip

“tapas” restaurant featuring din-

into something different – and

ing ‘til midnight, a lively pastry

discover all the ingredients for

bar, chef tastings and brunch.

a unique dining experience private tables, attentive service,

Potstickers Asian Grille Centre Point Plaza II

fine wines and signature fondue

1247 Churchman’s Road, Newark

dinners.

Phone: (302) 731-0188

including a relaxed atmosphere,

Fax: (302) 731-9188

Newport Restaurant

Website: www.potstickers

601 Newport Pike, Newport

asiangrill.com

Contact: Maria Perdikis

Potstickers is an Asian fusion of

Phone: (302) 998-1073

quality ingredients and high-end

For 25 years, Newport

dining complete with a sushi bar.

Restaurant, located in Greystone

Voted Best of Delaware 2010

Plaza, has served breakfast,

and 2011.

lunch and dinner. The restaurant offers delicious homemade

Melting Pot

RESTAURANTS – SUSSEX COUNTY The Buttery Restaurant, Inc. Second & Savannah, Lewes Contact: Lisa McDonald Phone: (302) 645-7755 Website: www.butteryrestaurant.com The ambiance at Lewes classic The Buttery is unmatched. The beautifully restored Victorian home in the heart of Lewes has been applauded and awarded for excellence in cuisine and service for 16 years.

Dogfish Head Brewings & Eats 320 Rehoboth Avenue, Rehoboth Beach 28

DSCC_JulyAug13 Insert.indd 28

July / Aug us t 2 0 1 3 | Delaware Business

7/2/13 2:42 PM

DO YOU HAVE WHAT IT TAKES? Apply now for the 2013 Marvin S. Gilman Superstars in Business Award and show Delaware why you deserve star status!

th MARVIN S. GILMAN

SUPERSTARS IN BUSINESS

Celebrating 15 Years of Excellence

Use this application to apply your small business or nonprofit today. You can also apply online at ssb.dscc.com.

Superstars in Business Awards Luncheon Wednesday, November 13, 2013 11:15 a.m. Hotel du Pont Gold Ballroom Featuring Keynote Speaker: Frank Masley CEO, Masley Enterprises, Inc.

Delaware State Chamber of Commerce | Superstars in Business | Apply online at ssb.dscc.com

DSCC_JulyAug13 Insert.indd 29

7/2/13 2:42 PM

WHAT MAKES YOUR BUSINESS SUPER? This application form is a simple self-evaluation that can improve your business management skills, and put you in the running to win the 2013 Marvin S. Gilman Superstars in Business Award! Step 1/Self-Evaluation: • If your organization is a business, please use form A. • If you are a nonprofit, please use form B. Please answer the questions as a separate Microsoft Word file with your company letterhead or complete it online at ssb.dscc.com. Electronic PDFs and paper versions are also available. Please contact Kelly Wetzel at kwetzel@dscc.com or (302) 576-6564. Eligibility: • Member of the Delaware State Chamber of Commerce • In business for at least three continuous years • 150 employees or fewer • Previous Superstars in Business winners may re-apply after five years If you would like to be connected with a previous Superstars in Business winner for assistance in completing your application, please contact Kelly Wetzel at kwetzel@dscc.com or (302) 576-6564. Step 2/Submission: Applications must be submitted to the Superstars in Business Committee no later than August 23, 2013 at 12 p.m. No late entries will be accepted. Please note that materials submitted cannot be returned, but all information remains confidential. Step 3/Application Review: Within each category, the finalists may be contacted for additional information or validation of the information submitted. The review made at this step is held in strict confidence. Step 4/The Awards: Each winner will be presented with a special award recognizing their superior achievement on November 13, 2013 at a luncheon in the Gold Ballroom of the Hotel du Pont in Wilmington. Marketing and recognition will be given to all the Business Superstars throughout the year. Awards may be judged in the following categories: • 1 to 25 employees • 25 to 75 employees • 75 to 150 employees • Nonprofits Please note that the categories will be decided upon at the Selection Committee’s discretion based on number of entries and the quality of applications. Below each question we have provided you with ‘Ideas for Success.’ They aim to help you form more robust answers and provide suggestions on what information may make your response more competitive. These are not requirements, but may help judges compare your business against other applicants. Please answer questions as concisely as possible. Questions and sponsorship or advertising inquiries may be directed to Kelly Wetzel at kwetzel@dscc.com or (302) 576-6564.

ENTRY DEADLINE: August 23, 2013 at 12p.m. Apply online at ssb.dscc.com or mail completed applications to: Small Business Alliance/ Delaware State Chamber of Commerce 1201 N. Orange Street, Suite 200, P.O. Box 671 Wilmington, DE 19899 Delaware State Chamber of Commerce | Superstars in Business | Apply online at ssb.dscc.com | (302) 655-7221

DSCC_JulyAug13 Insert.indd 30

7/2/13 2:42 PM

Form A for BUSINESSES Please answer all questions as concisely as possible on your company letterhead or online at ssb.dscc.com. 1.

Business name, address and phone number; Primary contact’s name, title, phone number and email address.

2. Please describe your business. 3. List the number of years in business and briefly explain how your business was started. 4. Number of employees and average tenure (Please distinguish between full-time and part-time). 5. Please provide your business mission statement and/or business philosophy. A mission statement, vision statement, guiding principles or strategies for success should be listed here or can be included as attachments. How is your mission statement communicated to clients, investors and/or the general public, i.e. word of mouth, through marketing materials, etc.? Also explain how they were developed – were they customer or leadership driven, and how do you ensure they are understood by your entire company? Tell us here if you have team building meetings, strategy sessions and/or safety meetings that may include a regular discussion on these important guiding statements.

6. Given the economic challenges of the recent past and present, how have you been able to sustain or grow your business? Please explain here how the recent economy has created difficulties or opportunities for your business. How are you dealing with the “New Normal?” Here is the place to highlight any strategies or measures taken that have resulted in savings, stability or growth. Profitability results or a steady financial track record would be great evidence of skillful business management. How do your financial records measure up to other companies in your industry? Smaller companies should show growth or sustainability and share projections for the future. Larger, more mature companies normally have a formal budgeting process that should show results against forecasts. An index of profitability, projection and/or financial summary would be helpful. Actual financial metrics will separate your application from the competition. You might also tell us of innovative ways you have used to market or boost sales that have produced a good ROI. Remain assured that all information is kept confidential.

7. What makes your business stand apart from your peers and/or similar businesses? Please use this question to outline how you identify customer needs and priorities. Customer loyalty, years of experience, low associate turnover and industry awards are all competitive weapons. Tell us if you are measuring customer satisfaction or if you have moved to customer loyalty or customer advocacy. Share with us how you brand your company and how you maintain it, i.e. social media, online networking, marketing campaigns, etc. Tell us if you have a customer database or process to retain information about customers to use in the future. If you have a formal process for tracking and resolving complaints, please highlight your program here and brag about your results. If associate training or education reimbursement programs are a big part of your employee retention program or your quality/safety programs, please tell us about that too. Specific examples are appreciated.

8. Identify two or three of the most significant challenges in growing your business, and explain how you handled them. Some companies highlight their hiring and retention programs here and others may share their success in adpating to economic climate changes. If there are challenges, financial or otherwise, how did the leaders of the organization rally associates to meet the challenge? How were the challenges identified and did you anticipate them coming? If they could not have been predicted, what have you learned for the next time to make the company stronger? If there are no challenges/problems to list because all employees are proactively taking care of all aspects of business in the best possible way, tell us that, too!

9. Briefly discuss the nature and involvement of your community service efforts. List key leaders’ involvement – describe investments of time, as well as causes supported financially. This is also the place where you may highlight efforts to care for our environment. List efforts regarding investment in friendlier vehicles or equipment, and to conserve and recycle materials. Do you have a formal program that includes fundraising or service hours donated? Are the commitments or passions you have for certain causes conveyed in your marketing? Are they a part of the image you relate to others? Describe any support for a health and safety program where you may even include family members.

10. Please provide the names of your professional support, i.e. banks, accounting firms, etc. If you are an award winner, we will contact them on your behalf to share the good news. We also encourage you to provide customer testimonials with your application. Delaware State Chamber of Commerce | Superstars in Business | Apply online at ssb.dscc.com | (302) 655-7221

DSCC_JulyAug13 Insert.indd 31

7/2/13 2:42 PM

Form B for NONPROFITS Please answer all questions as concisely as possible on your company letterhead or online at ssb.dscc.com. 1.

Business name, address, and phone number; Primary contact’s name, title, phone number and email address.

2. Please describe the work of your nonprofit. 3. Number of years serving the community. 4. Number of paid staff and average tenure. 5. Number of volunteers and their average tenure. 6. Percentage of your organization’s budget that is: Program Services_____, Fundraising_____, Management and General_____. 7. Please provide your organization’s mission statement and/or philosophy. A mission statement, vision statement, guiding principles or strategies for success should be listed here or can be included as attachments. How is your mission statement communicated to clients, investors and/or the general public, i.e. word of mouth, through marketing materials, etc.? Also explain how they were developed – were they customer or leadership driven, and how do you ensure they are understood by your entire organization? Tell us here if you have team building meetings, strategy sessions and/or safety meetings that may include a regular discussion on these important guiding statements.

8. What makes your nonprofit stand apart from your peers and/or similar nonprofits? Please outline the measurable outcomes you monitor that indicate client satisfaction, program delivery, volunteer tenure and retention and fundraising effectiveness.

9. What is the number of people or groups that have benefited from your organization? (Please provide results for each of the last three years.) 10. What have been the two or three most significant challenges in meeting the needs of your constituency? And how have you approached these challenges? Do you have a survey process for your constituents and/or your benefactors to identify how their needs are changing? Have any changes to your organization come from this survey process in the past few years?

11. Please provide the names of your professional support, i.e. banks, accounting firms, etc. If you are an award winner, we will contact them on your behalf to share the good news: We also encourage you to provide customer testimonials with your application.

Delaware State Chamber of Commerce | Superstars in Business | Apply online at ssb.dscc.com | (302) 655-7221

DSCC_JulyAug13 Insert.indd 32

7/2/13 2:42 PM

Phone: (302) 368-6640 Fax: (302) 366-0345 Email: dfinfo@deerfieldgolfclub.com Website: www.deerfieldgolfclub.com Deerfield is Delaware’s most unique and memorable meeting, conference and special event destination. Meetings from 20 to 500 guests can be scheduled in any one of our many meeting rooms. A wide array of spaces from conference rooms to tradeshow venues, are available for your next special event. Menus from simple breakfast and lunch options to extravagant dinners are available. Conference service packages make planning easy, and any event can be paired with golf, tennis or an event in the park for your next retreat or teambuilding exercise. With

Deerfield

spectacular views of the golf course and the park, a meeting at Deerfield is sure to refresh and reinvigorate.

Contact: Matt Patton

Eden Resturant has captured

to the famous, Nic-o-boli. The

Phone: (302) 226-BREW

awards for its wine list and martini

pizza shop also participates in

Fax: (302) 226-0792

bar. Try the grilled Caesar salad,

fundraising events.

Email: matt@dogfish.com

or the lobster and crab tower.

DuPont Country Club & Brantwyn Estate

COMMUNITY, CONFERENCE & CONVENTION CENTERS

1001 Rockland Road, Wilmington

Website: www.dogfish.com Experience craft-brewed

Grotto Pizza, Inc.

ales and spirits made

20376 Coastal Highway,

Contact: The Sales Office Phone: (302) 421-1730 Fax: (302) 421-1770

in Delaware and a brew rub

Rehoboth Beach

specializing in wood-grilled sea-

Contact: Laura McCann

Brandywine Executive Center

Minutes from downtown

food and steaks. A casual, fun

Phone: (302) 227-3567

1521 Concord Pike, Suite 301,

Wilmington, the DuPont Country

environment with great food and

Fax: (302) 227-4566

Wilmington

Club & Brantwyn Estate offers

drinks. Upstairs, a private func-

Website: www.grottopizza.com

Contact: Chuck Boyce

a variety of meeting and social

tion room overlooks the distillery.

Since 1960, Grotto Pizza has

Phone: (302) 352-9948

venues accommodating groups

An enclosed deck is also avail-

been a staple in Delaware and

Email: chuck@bwecenter.com

from five to 500. The Clubhouse

able in the spring, summer and

was voted Best Pizza in Best of

Website: www.bewcenter.com

features two spacious ball-

fall. Dogfish is open for lunch

Delaware 2011.

Executive office space, shared

rooms, eight banquet rooms

office space, business identity,

and a lovely outdoor terrace.

meeting space.

A former du Pont family resi-

and dinner, seven days a week, year round.

Nicola Pizza 8 North First Street, Rehoboth Beach

Eden Restaurant

Contact: Nick Caggiano, Jr.

23 Baltimore Avenue,

Phone: (302) 227-6230

Rehoboth Beach

Fax: (302) 226-3721

Contact: Danielle Panarello

dence, Brantwyn Estate offers

COUNTRY/MEMBERS CLUBS

an elegant and unique setting for

Website: www.nicolapizza.com

Deerfield

are available. Membership is not

Phone: (302) 227-3330

Nicola Pizza started in Rehoboth

507 Thompson Station Road, Newark

a requirement to host events at

www.edenrestaurant.com

Beach in 1971 and is home

Contact: Jeffrey Robinson

the Club or Brantwyn.

Delaware Business | Ju l y / Au gu st 2 0 1 3

DSCC_JulyAug13 Insert.indd 33

any event. Conference and wedding packages and golf outings

7/2/13 2:42 PM

Restaurant, Meeting & Banquet Guide Kings Creek Country Club

Heritage Shores Club

Shores Club provides a unique

for catering, business meetings,

One Kings Creek Circle,

1 Heritage Shores Circle, Bridgeville

venue for weddings with a beau-

rehearsal dinners, bridal and

Rehoboth Beach

Phone: (302) 337-9926

tifully adorned grand ballroom or

baby showers, wedding recep-

Contact: Gary Wheeler

Fax: (302) 337-9915

the expansive outdoor patio. Our

tions, breakfasts, luncheons,

Phone: (302) 227-7172

Website: www.heritage

guests will experience excep-

dinners, private parties, holiday

Fax: (302) 227-7015

shoresgolf.com

tional amenities, first-class ser-

gatherings, Bar/Bat Mitzvahs

Email: gwheeler@kingscreek

Located just a short distance

vice and attention to detail when

and memorial receptions.

countryclub.com

to the nearby beach cities,

visiting Heritage Shores Club.

Website: www.kingscreek

Heritage Shores Club offers

countryclub.com

an exciting championship golf

Rookery Golf Club

The peaceful setting of the

course with traditional country

27052 Broadkill Road, Milton

beautifully lush golf course and

club amenities. Complementary

Contact: Glenda Adkins

ample facilities for all your needs

to the surrounding golf course,

Phone: (302) 684-3103

has made Kings Creek Country

a sprawling 28,000 square-

Fax: (302) 684-3389

The Bob Carpenter Sports/ Convocation Center University of Delaware

Club a popular destination for all

foot Clubhouse inspired by the

Email: gadkins421@aol.com

631 South College Avenue, Newark

weddings, receptions, meetings

architecture of Nantucket offers

Website: www.rookerygolf.com

Contact: Domenick Sicilia

and banquets. Able to accom-

an elegant venue for hosting

Inside the Rookery Golf Club is

Phone: (302) 831-4015

modate parties of nearly any

special occasions from your

the Blue Heron Grille, a restau-

Fax: (302) 831-4019

size; staff of food and function

wedding reception to corporate

rant offering breakfast and lunch

Email: dbs@udel.edu

specialists can readily make

events and banquets. With the

every day and dinner on Fridays.

Website: www.udel.edu/bcc

arrangements for indoor or

surrounding golf course offering

The Rookery Golf Club special-

The Bob Carpenter Sports/

open-air ceremonies.

scenic surroundings the Heritage

izes in golf outings, small recep-

Convocation Center (BCC) is a

tions and dinner parties.

5,000-seat multipurpose facility

Conference and Training Centers

Capacity: 80 to 100.

at the University of Delaware.

University & Whist Club of Wilmington

Fightin’ Blue Hens men’s and

STANTON AND WILMINGTON CAMPUSES

805 North Broom Street, Wilmington

also serves as a venue for con-

Contact: Margaret Reilly

temporary entertainment for the

Phone: (302) 658-5125

University and the local com-

Fax: (302) 658-6415

munity and offers approximately

Email: mreilly@universtywhist.com

20,000 square feet of floor

Website: www.universityand

space for exhibits, conferences,

whistclub.com

meetings (capacity 5,000) and

The University and Whist Club

banquets (capacity 1,000).

Delaware Tech Conference Centers offer: Space - More than 2,000 square feet to accommodate up to 500 attendees Technology - Wi-Fi, overhead projectors, video conference equipment

UNIVERSITIES & COLLEGES

The BCC is the home of the women’s basketball teams. It

of Wilmington is known for

Free parking - both locations

its quiet elegance and charm.

Delaware State University

One-Stop Shopping - Access to our team of professional planners and caterers

The Club is recognized for its

1200 N. DuPont Highway, Dover

longstanding reputation for

Phone: (302) 857-7775

fine dining and attentive ser-

Fax: (302) 857-7246

vice. Come and experience the

Email: events@desu.edu

superior food, beverage and

Delaware State University offers

services the University and

facilities available to host events

Whist Club has to offer in an

ranging from conferences, meet-

atmosphere of comfort, warm

ings and seminars to banquets

hospitality and camaraderie.

and concerts. Capacities range

The Club offers eight different

up to 8,000 people. Request

private rooms that can accom-

reservations at least 60 days

modate from 2 to 200 guests.

in advance for large events;

The Club is open to the public

meetings require a 15 business

Let’s plan your next event together. For more information contact Gary James at (302) 283-3179 or grjames@dtcc.edu.

DSCC_JulyAug13 Insert.indd 34

July / Aug us t 2 0 1 3 | Delaware Business

7/2/13 2:42 PM

day notification. The University

of Delaware’s three counties.

Website: www.udel.edu/conferences

Email: jfee@immaculata.edu

is centrally located, includes

Each center offers fully equipped

Goodstay Center has the char-

Website: www.immaculata.edu

friendly and courteous service

breakout rooms, networked mul-

acter and charm typical of the

A spacious ballroom with an

and is handicapped accessible.

tipurpose computer labs, video

historic Brandywine Valley. The

entrance hall and terrace, the

conferencing facilities and ample

1700s-era stone mansion is a

Great Hall is a perfect place to

Delaware Technical & Community College, Conference & Training Centers

parking at all locations, all less

favorite site for weddings and

hold your wedding, anniversary,

than 20 minutes from any point in

social gatherings. Arsht Hall is

birthday celebration or a corpo-

Delaware. A team of experienced

supremely designed for min-

rate meeting. Old-world charm

Dover, Georgetown, Stanton &

conference and meeting planners

gling and buffets. The building

lends itself to a memorable

Wilmington

will work with you to develop a

itself is designed in a contem-

celebration. From the splendor

Contact: Pat Callahan

flawless meeting that exceeds

porary style and is full of light,

of Immaculata’s campus, with

Phone: (302) 857-1414

expectations. Every detail from

comfort and convenience. The

landscaped lawns and gorgeous

Fax: (302) 857-1452

menu planning to the most

meeting and banquet room

vista, you will enjoy the ambi-

Email: pcallaha@dtcc.edu

sophisticated technology will be

capacity for meetings is 10 to

ance of the ballroom designed in

Website: www.dtcc.edu/ccp

handled. Capacity: five to 1,300.

100, 200 banquet style and 300

the early 20th century.

for receptions.

Experience the best of both grounded in academic tradi-

Goodstay Center & Arsht Hall University of Delaware

tion, with the finest in hospitality

worlds – a learning environment

John M. Clayton Hall 100 David Hollowell Dr., Newark

2700 Pennsylvania Avenue,

The Great Hall at Immaculata University

amenities and high-tech meeting

Wilmington

1145 West King Road, Malvern, Pa.

Phone: (302) 831-2214

facilities. There are four loca-

Phone: (302) 573-4401

Contact: Jackie Fee

Fax: (302) 831-2998

tions, with at least one in each

Fax: (302) 573-4402

Phone: (610) 647-4400, ext. 3112

Contact: Polly Weir

continued on 36

Make your meeting a little more eventful

The Chase Center can transform a meeting from unproductive to inspiring. Our versatile space for groups of 25 to 1,500. Award-winning cuisine. Cutting-edge audio visual services. A professional staff will help you create an event your guests won’t soon forget.

815 Justison Street

302.425.3929

centerontheriverfront.com

OPENING SPRING 2014

S2975_CC-more eventful.indd 1

Delaware Business | Ju l y / Au gu st 2 0 1 3

DSCC_JulyAug13 Insert.indd 35

5/14/13 3:44 PM

7/2/13 2:42 PM

Restaurant, Meeting & Banquet Guide Email: pweir@udel.edu

dents. This means most of

Fax: (302) 425-4897

available, as are breakout rooms.

Website: www.udel.edu/conferences

our classrooms are available

Email: info@centerontheriverfront.com

Parking is free and just steps

Clayton Hall’s conference facility

for rent during the day, allow-

Website: www.centeronthe

from the front door. Our rates are

houses superlative, state-of-

ing you to take advantage of

riverfront.com

very reasonable, and all funds

the-art facilities and is flexible

extra space you might not have

The largest boutique special

are used to support disability

in accommodating a wide range

at your offices. Our Delaware

event facility in the Brandywine

services. Ask about our Dover

of conferences, from an intimate

campus is located on the

Valley for meetings, tradeshows,

and Georgetown locations.

gathering for 10 to a full-scale

waterfront in Wilmington, pro-

and celebrations. Modern spa-

1,200-person conclave. Clayton

viding easy access to major

cious design with over 87,000

STAT Office Solutions

Hall features include a dedicated

highways, hotels and local

square feet of versatile space

1201 North Orange Street, Wilmington

conference staff, state-of-the-art

community services. To accom-

including dedicated exhibit

Contact: Linda Grund

audio visual, 7,700 square feet

modate your facility needs, we

space, meeting rooms, fixed seat

Phone: (302) 884-6746

of exhibit area, 22 conference

offer five meeting rooms avail-

auditorium and two beautifully

Fax: (302) 573-2507

and meeting rooms and a 500-

able in a variety of sizes—and

appointed ballrooms. The center

Email: lgrund@statoffice

seat auditorium.

equipped for nearly any type of

holds 1,600 for banquets. State-

solutions.com

technical presentation—offering

of-the-art professional in-house

Website: www.statofficesolutions.com

Neumann University

an ideal setting for your next

Audio Visual Services, ground

STAT Office Solutions offers

One Neumann Drive, Aston,

meeting or training. You can

floor, drive in access and com-

first-class work and meeting

Pennsylvania

rent our facilities on a recurring

plimentary WIFI. Seamless event

space without the expense of

Contact: Alexis Sinkow, Director of

schedule or simply for a one-

planning, award-winning delec-

traditional office space. Several

Conference and Scheduling Services

time event. And we offer highly

table culinary combined with

customized packages are avail-

Phone: (610) 558-5625

competitive rates.

professional, accommodating

able for furnished office space,

service will elevate your event.

virtual offices and meeting facili-

Email: sinkowa@neumann.edu conferencing.asp

Virden Conference & Retreat Center

Easter Seals Conference Center

quarters conveniently located

Looking for a retreat-like

University of Delaware

61 Corporate Circle, New Castle

in downtown Wilmington. Our

atmosphere? Neumann

700 Pilottown Road, Lewes

Contact: Nancy Ranalli

dedicated staff enjoys watching

University has meeting space

Contact: Jay Taylor

Phone: (302) 324-4444

our clients grow their business

conveniently located in the

Phone: (302) 645-4110

Email: nranalli@esdel.org

while we provide them with pro-

Rocco A. Abessinio Building.

Fax: (302) 645-4113

Website: www.de.easterseals.com

fessional support services.

Included in this space are mod-

Email: hjtaylor@udel.edu

Easter Seals offers a beauti-

ern meeting rooms equipped

Website: www.udel.edu/conferences

ful, brand-new 1,400-square-

with board tables, audio-visual

The University of Delaware’s

foot Conference Center. The

Wilmington Area Planning Council (WILMAPCO)

capabilities, and easy access

Virden Center is a full-service con-

Conference Center is convenient-

850 Library Ave. Suite 100, Newark

to vending machines and rest-

ference and retreat facility situated

ly located just off of Commons

Contact: Randi Novakoff

rooms.

in a quiet secluded setting in his-

Boulevard and is perfect for

Phone: (302) 737-6205 ext. 111

Website: www.neumann.edu/about/

ties in our world-class head-

toric, seaside Lewes. The Center

professional trainings, confer-

Email: rnovakoff@wilmapco.org

University of Phoenix Delaware Campus

features comfortably appointed

ences, workshops or meetings.

Website: www.wilmapco.org

overnight accommodations for 50

Depending on seating and table

A meeting/conference room is

900 Justison Street, Suite 920

people and meeting/dining space

arrangements, this room can

available for public meetings.

Wilmington

for 100-plus people.

accommodate between 65 – 100

Capacity: 45

Contact: Tim Gilrain Phone: (302) 656-1027 Fax: (602) 282-9243

people. The Conference Center

COMMUNITY, CONFERENCE & CONVENTION CENTERS

is fully accessible and includes Internet connection, video con-

MUSEUMS

nection, a wireless mouse and

Air Mobility Command Museum

keyboard, a wireless micro-

1301 Heritage Road, Dover

Chase Center on the Riverfront

phone, a DVD/VHS player, and

Contact: Mr. Mike Leister

classes are usually held in the

815 Justison Street, Wilmington

a speaker phone. The room also

Phone: (302) 677-5938

evenings and on weekends

Contact: Kerrie Van Horn

has an audio loop for the hearing

Fax: (302) 677-5940

to meet the needs of our stu-

Phone: (302) 425-3929 ext. 138

impaired. Limited food service is

Email: Tim.Gilrain@phoenix.edu Website: www.phoenix.edu/Delaware At University of Phoenix, our

DSCC_JulyAug13 Insert.indd 36

July / Aug us t 2 0 1 3 | Delaware Business

7/2/13 2:42 PM

Website: www.amcmuseum.org

Delaware Children’s Museum

The Air Mobility Command

550 Justison Street, Wilmington

Museum is the only museum in

Contact: Ms. Julie Van Blarcom

the United States dedicated to

Phone: (302) 654-2340

airlift and air refueling history.

Fax: (302) 654-2341 Email: julie@delawarechildrens

Biggs Museum of American Art

museum.org

406 Federal Street, Dover

Website: www.delawarechildrens

Contact: Beccy Cooper

museum.org

Phone: (302) 674-2111, ext. 101

Delaware Children’s Museum’s

Email: bcooper@biggsmuseum.org

mission is to inspire children to

Website: www.biggsmuseum.org

explore, discover, and celebrate

The Biggs Museum of American

the power of their potential

Art houses a collection of fine

through interactive experiences

and decorative art objects

in an environment that integrates

reflecting the State of Delaware,

and stimulates science, tech-

the Delmarva Peninsula, and

nology, engineering, arts, and

the Mid-Atlantic region. The

mathematics.

Museum’s 16 galleries display a careful balance of furniture,

Historic Odessa Foundation

paintings, silver, glass, ceramics,

201 Main Street, Odessa

and textiles in a timeline presen-

Contact: Ms. Jennifer Cabell

tation from 1700 to the present.

Phone: (302) 378-4119

A number of diverse spaces are

Fax: (302) 378-4050

available for meetings, recep-

Email: jennifer.cabell@historic

tions, cocktail parties, rehearsal

odessa.org

dinners, weddings and other

Website: www.historicodessa.org

occasions. Private gallery tours

The foundation encompasses five

can be provided. Fees are based

historic houses, nearly 30 acres

on the number of guests and

of surrounding property, outbuild-

hours reserved for the event.

ings, and gardens, an outstanding

up to 25% off your Constant Contact DSCC subscriptions!

private collection of household fur-

Delaware Art Museum

nishings, fine and decorative arts,

2301 Kentmere Parkway,

and programs and tours that bring

Wilmington

this 18th-century enclave to life, all

Contact: Liz Derosier

year long.

Phone: (302) 571-9590 ext. 530 Fax: (302) 571-0220

Rockwood Park and Museum

Email: lderosier@delart.org

610 Shipley Road, Wilmington

Website: www.delart.org

Contact: Regina Marini

The museum offers indoor and

Phone: (302) 761-4342

outdoor facilities in a variety

Fax: (302) 761-1723

of sizes. The Chihuly Bridge,

Email: rockwood@nccde.org

running along Dale Chihuly’s

Website: www.rockwoodpark.org

Persian Window, is appropri-

Rockwood offers newly reno-

ate for smaller gatherings. The

vated, state-of-the-art meet-

Museum is available for cor-

ing facilities, a Victorian house

porate, non-profit and social

museum and Victorian style

event rental. Capacity: 250;

cafe, historic landscape garden,

400 for Gallery 10.

and a park with more than two

Delaware Business | Ju l y / Au gu st 2 0 1 3

DSCC_JulyAug13 Insert.indd 37

Air Trave Restau

Call (302) 655-7221 for more information on Delaware State Chamber of Commerce member benefits.

HAMBER BENEFITS 37

7/2/13 2:42 PM

Restaurant, Meeting & Banquet Guide miles of lighted walking trails

Contact: MaryAnn “MJ” Jones

Email: MLazopoulos@grandopera.org

that connect to the Northern

Phone: (302) 594-1104 ext. 251

Website: www.thegrand

Delaware Greenway.

Fax: (302) 594-1107

wilmington.org

Email: mjones@delawaretheatre.org

The Grand is a Victorian opera

Winterthur Museum

Website: www.delawaretheatre.org

house which has been meticu-

5105 Kennett Pike, Wilmington

Founded in 1979, the Delaware

lously restored to its original

Contact: Ms. Isabelle Farrell

Theatre Company (DTC) is the

grandeur and outfitted to serve

Phone: (302) 888-6103

flagship professional theatre in

Delaware as a performance

Fax: (302) 888-4685

the state and one of Delaware’s

facility. It includes a 1,190-seat

Email: ifarrell@winterthur.org

largest cultural institutions.

theater, a 300-seat theater and

Website: www.winterthur.org

Recognized as the cornerstone

Founded by Henry Francis du

in the Brandywine Valley’s rich

The DuPont Theatre is among

Pont, Winterthur (pronounced

cultural landscape, DTC has pro-

the oldest continually operating

“winter-tour”) is the premier

duced more than 150 plays for

theaters in the nation. Located

museum of American decora-

over one million residents and

in the luxurious Hotel du Pont,

tive arts, reflecting both early

visitors to its community. DTC

the brightest stars of stage and

Boyd’s Flowers

America and the du Pont

offers rentals of its full stage,

screen have graced the lovely

2013 Pennsylvania Ave., Wilmington

family’s life here. Its 60-acre

apron, gallery/ lobby, rehearsal

Victorian stage since 1913. This

Contact: Mrs. Jacqueline Cinaglia

naturalistic garden is among the

hall and more.

1,200-seat theater is the perfect

Phone: (302) 421-2900

setting for large meetings and

Fax: (302) 421-2912

events.

Email: Jackie@BoydsFlowers.com

country’s best, and its research library serves scholars from

The DuPont Theatre

around the world.

1007 N. Market St., Wilmington

studios with capacities from 16 to 300 people.

FLORISTS

Website: www.boydsflowers.com

Contact: Diana Hunt

The Grand Opera House

It is Boyd’s mission to provide

THEATERS

Phone: (302) 656-4401 or (800)

818 North Market Street, Wilmington

caring service, and products

338-0881

Contact: Melissa Lazopoulos

of quality and value for those

Delaware Theatre Company

Fax: (302) 594-1437

Phone: (302) 658-7897

times most important in life. The

200 Water Street, Wilmington

Website: www.duponttheatre.com

Fax: (302) 652-5346

company offers the best variety

The Grand Opera House

The Wesler Room at The Grand Opera House

DSCC_JulyAug13 Insert.indd 38

July / Aug us t 2 0 1 3 | Delaware Business

7/2/13 2:42 PM

of flowers in Wilmington, across

refreshments, snacks, bowling and

Fax: (302) 654-0783

the U.S. and worldwide.

shoe rental.

Email: Perry@JADEL.org

Portraits In The Sand

Website: www.jadelaware.org

110 White Oak Rd., Rehoboth Beach

Dogfish Head Craft Brewery, Inc.

Junior Achievement’s

Contact: David Koster

A LITTLE DIFFERENT

6 Cannery Village Center, Milton

Experiential Learning Center

Phone: (302) 226-9226

Bowlerama

Contact: Mark Carter

provides a unique backdrop that

Website: www.portraitsinthesand.com

3031 New Castle Ave., New Castle

Phone: (302) 684-1000

is perfect for any type of event.

Contact: Steve Gross, Director of

Fax: (302) 226-0792

The facility offers more than

PBK Photography

Marketing

Email: info@dogfish.com

13,000 square feet of space

1305 Foulk Road, Wilmington

Phone: (302) 654-0263

Website: www.dogfish.com

and is appropriate for small inti-

Contact: Mr. Jim Jones

Fax: (302) 654-0263

Free tours of Dogfish Head’s

mate gatherings or receptions

Phone: (302) 764-9469

Email: sgross@bowlerama.us

Milton, Delaware, brewery include

accommodating as many as

Website: www.pbkphotography.com

Website: www.bowlerama.us

sampling (only for those of legal

200 people. A mini-version of a

Newly renovated in 2008-2009,

drinking age), and a chance to

town can simulate a meeting in

Bowlerama Family Entertainment

get all beer and merchandise in

a village square, a local bank or

Terence Roberts Photography Inc.

Bowling Center offers more than

our on-site gift shop. The tours

a mayor’s office. This one-of-a-

109 Warwick Drive, Wilmington

1000 sq. ft. of meeting space for

are fun and give you a chance

kind setting will make any func-

Contact: Terence Roberts

over 100 people. Available for

to get a behind-the-scenes peek

tion memorable. State-of-the-art

Phone: (302) 478-1132

meetings, team building, par-

at our brew house, the cellars

audio/visual equipment includes

Fax: (302) 478-1161

ties, awards banquets, reunions

(including our 3 huge wooden

14-foot screens for DVD/VHS

Website: www.terenceroberts.com

and much more. A 50" Plasma

tanks) and our packaging hall.

and PowerPoint presentations, a smart board, Internet access

Tucker Photographic

and a computer lab.

P.O. Box 397, Rockland

ample free on-site parking are

Junior Achievement of Delaware

available. Bowlerama is handi-

522 S. Walnut Street, Wilmington

Kalmar Nyckel Foundation

cap accessible. Many packages

Contact: Perry Bacon

1124 East 7th Street, Wilmington

are available that include food,

Phone: (302) 654-4510

Phone: (302) 429-7447

TV, DVD, sound system, wireless internet, climate controlled and

Contact: Kevin Tucker

The Kalmar Nyckel provides sails for up to 49 passengers

Phone: (302) 764-8040

SIGNS/EXHIBITS/AV/ LIGHTING

for private charters and has a

Digital Music Express (DMX)

90 person capacity for dockside

4008 North Dupont Highway,

events. The ship is an excellent

New Castle

showcase for corporate, private,

Phone: (302) 575-1800

and educational events, such as

Fax: (302) 655-0774

employee meetings, social galas,

Provides background and fore-

and school groups. Guest are

ground music.

invited to haul lines alongside the crew, join in a sea shanty or two,

FastSigns

and enjoy tales of the original

4577 Kirkwood Highway, Wilmington

Kalmar Nyckel or pirate history on

Phone: (302) 998-6755

the special pirate sails.

Fax: (302) 998-7542 Sign manufacturers that can do

PHOTOGRAPHERS

one-day service and displays/ exhibits.

Final Focus

Delaware Business | Ju l y / Au gu st 2 0 1 3

DSCC_JulyAug13 Insert.indd 39

301 A Street, Wilmington

Foxfire Printing

Contact: Dick Dubroff

750 Dawson Drive, Newark

Phone: (302) 655-7718

Phone: (302) 368-9466

Fax: (302) 655-7918

Contact: Seif Hussain

Website: www.finalfocus.com

Email: thussain@foxfireprinting.com 39

7/2/13 2:42 PM

Restaurant, Meeting & Banquet Guide Sherm’s Catering

door garden wedding ceremonies, as well as indoor wedding receptions with a fabulous new climate-controlled patio area. In addition to weddings from 60 – 225 people, the Carriage House is also ideal for any social or corporate event of distinction: anniversaries, showers, bereavement gatherings, corporate retreats or business meetings. A state-of-the-art audio visual business room is available, as well as several other meeting rooms. The menus are customized to meet anyone’s budget and culinary desires, and the food is presented in a creative artistic display with hand-carved fruits and vegetables.

CATERERS

Website: www.foxfireprinting.com

Maintenance Engineering, Ltd.

Foxfire is a full-service, technol-

905 N. Rodney Street, New Castle

Le Chateau Gourmet

ogy-driven marketing solutions

Contact: Mr. Jack Coleman

Marble Slab Creamery

Contact: Charles Grier

company, delivering

Phone: (800) 437-4794

1215 Churchman’s Road, Newark

Phone: (302) 654-2585

turnkey solutions for retailers,

Email: jackthelightbulbguy

Phone: (302) 224-7522

Fax: (302) 429-1872

manufacturers, direct marketers,

@hotmail.com

Fax: (302) 224-1340

and service industries.

Website: www.earth-safe.net

Website: www.marbleslab.com

Sherm’s Catering

From birthday parties to

2 East Main St., Christiana

805 South Harrison Street, Wilmington

Gable Signs, Inc.

Parcels, Inc.

reunions, company picnics to

Contact: Ms. Susan Forbes

301 Harvey Drive, Newport

230 N. Market St., P.O. Box 27,

trade shows, office parties and

Phone: (302) 453-1111

Contact: Mike Hewitt

Wilmington

other special events, Marble

Fax: (866) 966-8880

Phone: (302) 764-7446

Phone: (302) 888-1718

Slab Creamery can help turn any

Email: sherm@shermscatering.com

Email: mike.hewitt@gablesigns.com

Email: metrocolor@parcelsinc.com

event into a special occasion.

Website: www.shermscatering.com

Website: www.gablesigns.com

Parcels offers full service litiga-

When you’re planning an event,

Light Action, Inc.

ing and scanning services,

The Greenery Caterers at Rockwood Park Carriage House

71 Industrial Boulevard, New Castle

color reprographics, banner

610 Shipley Road, Wilmington

has more than 10 years of

Phone: (302) 328-7800

production and specialty printing

Contact: Craig and Patti Trostle

experience providing great

Fax: (302) 328-7400

– including short runs. Services

Phone: (302) 472-2433

meals and the great memories

Light Action, Inc. is a full service

available 24/7.

Fax: (302) 482-1885

that go along with them. All

Email: ctrostle@greenery

meals are prepared under the

tion support, high speed copy-

production company specializing

the quality of the food isn’t just important—it’s critical. Sherm’s

in theatrical lighting, staging,

Sign A Rama of Newark

caterers.com

guidance of Chef Sherm with

and audio-visual services. A

995A S. Chapel St., Newark

The Greenery Caterers are the

a passion for perfection and a

broad range of the most modern

Contact: Mr. Mark Janocha

exclusive caterers at the newly

flair for presentation. Amazing

products and services are avail-

Phone: (302) 454-7446

renovated Rockwood Park

food at astoundingly afford-

able for our clients supporting

Fax: (302) 454-0155

Carriage House located on the

able prices. Wedding catering,

meetings, banquets, concerts,

Email: SARNewark@comcast.net

grounds of New Castle County’s

corporate catering, party and

theatrical productions, and cor-

Website: www.SignaramaOf

Rockwood Park. The Carriage

event catering.

porate events.

Newark.com

House is designed for both out-

DSCC_JulyAug13 Insert.indd 40

July / Aug us t 2 0 1 3 | Delaware Business

7/2/13 2:42 PM

Stephen Starr Events

setting for your next event.

667 N. Broad St.,

GWCVB will save time and

Philadelphia, Pa.

money by doing the legwork

Contact: Ms. Janet Binswanger

for you… free of charge.

Phone: (215) 978-8105 Email: janet.binswanger@starr-

Simon & Co.

restaurant.com

130 Hickman Rd. Suite 10, Claymont

Website: www.starrevents.com

Contact: Jennifer Simon

Launched in 1995, STARR

Phone: (302) 792-2515

Restaurants has taken

Website: www.simonandco.com

Philadelphia, New York, Atlantic

Email: Jennifer@simonandco.com

City and South Florida’s dining

Simon & Co. is a gift and

scene to exiting heights.

specialty food business

Catering provides drop-off

specializing in the most unique

service to the corporate and

fine foods, combining them

social communicates, featuring

together with just the right

selections from signature

packaging – creating the most

restaurants and chef’s

elegant gifts that are “Simply

creations.

delicious.” Do you need a special favor for a corporate

EVENT SERVICES/ SPEAKERS/STAFFING

meeting or a wedding? How

Michael A. Poppiti, P.A.

you have guests or associates

301 Old DuPont Road, Suite C,

staying in a local hotel for

Wilmington

your event, we will prepare

Contact: Ciro Poppiti, III

welcoming gift bags or boxes

Phone: (302) 521-5461

that will make them “ooh

Email: ccpoppiti@aol.com

and aah.” Our gifts can be

Website: www.poppitilaw.com

customized to meet anyone’s

A law firm in the practice of those

budget and desires. Simon &

areas involving food and bever-

Co. also offers “fresh baked

age; alcohol licensing; hospitality;

trays” that are perfect for any

restaurants and banquet facilities.

office, a meeting, or just to

about fabulous chocolates or nuts for your tables? And if

send to your favorite host or hostess. Also ideal to send

100 West 10th Street, Suite 20,

of you” gift. Our delicious

Wilmington

cakes, cookies and rugelach

Contact: Director of Sales

are baked from scratch for

Phone: (302) 295-2213

us by wonderful bakeries

Fax: (302) 652-4726

in Philadelphia and Boston.

Email: info@visitwilmingtonde.com

LaColombe coffee, Harney &

Website: www.Visit

Sons Tea or some fresh fruit

P.O. Box 232

WilmingtonDE.com

can be added as well. n

Wilmington, DE 19899

as a condolence, “thinking

DICKDUBROFFFINALFOCUS

From stately mansions and

Phone 302.655.7718

museums to opulent gardens

Fax 302.655.7918

and historic hotels, GWCVB

rdubroff@finalfocus.com

see it all at www.ﬁnalfocus.com

Greater Wilmington Convention and Visitors Bureau

will help you find the perfect

Delaware Business | Ju l y / Au gu st 2 0 1 3

DSCC_JulyAug13 Insert.indd 41

7/2/13 2:42 PM

Emphasis on Forensics and Fraud Detection

Master’s Degree in Accounting

It all adds up. The Neumann University master’s degree in Accounting adds up to greater opportunity. The emphasis on forensics and fraud detection will provide you with credentials that are in demand. Neumann’s program allows you to: • • • •

Finish in just 18-21 months Study in class and online Focus on forensics and fraud Save money with our new $549/credit tuition

For more information: gradadultadmiss@neumann.edu 610-361-5208

aston, Pennsylvania

www.neumann.edu July / Aug us t 2 0 1 3 | Delaware Business

Paskill staPleton & loRD DSCC_JulyAug13 Insert.indd 42

Date:

5/13/13

7/2/13 2:42 PM

Guide to Higher Education

Campus Rules Catching Up with Delaware’s Institutes of Higher Learning By Eileen Smith Dallabrida

Delaware has the highest percentage of PhDs per capita in America. Small wonder, with a number of quality institutions of higher learning, serving students intent on earning degrees that range from associate’s degrees to doctoral degrees. Here’s a glimpse inside some of the hallowed halls of learning in the First State area:

University of Delaware

UD’s STAR Campus will be its newest and grandest addition.

Delaware Business | Ju l y / Au gu st 2 0 1 3

DSCC_JulyAug13 Insert.indd 43

With more than 17,000 students, the University of Delaware is the state’s largest school – and still growing. The Science, Technology and Advanced Research (STAR) Campus, will be UD’s largest project to date in Newark, a vibrant, pedestrianfriendly campus that nurtures both education and entrepeneurship. In 2009, UD bought the 252-acre Chrysler plant after the automaker closed its Delaware location. The anchor tenant will be the UD College of Health Sciences, expected to be completed in 2014. Slated for completion in 2013, UD’s 194,000-square-foot Interdisciplinary Science and Engineering Laboratory (ISE Lab) will be a hub of teaching and research, where students and teachers from various disciplines work in collaboration. Classrooms are small and intimate, holding no more than 48 students. Lab spaces adjoin classrooms, so students can talk about projects in class and then immediately get to work on finding a solution. A research wing will house an imaging and microscopy suite; a 10,000-square-foot nano43

7/2/13 2:42 PM

Guide to Higher Education already has a fleet of 10 aircraft. Founded in 1891 with three buildings, DSU has blossomed to a pedestrian-friendly 400-acre campus with more than 50 buildings and four athletic fields. DSU is closing its branch on Market Street in Wilmington and will relocate that operation to a new facility on Kirkwood Highway just outside the city.

Delaware Technical and Community College

fabrication facility; a synthesis lab for chemical research; and an advanced materials characterization lab. The facility also will house UD’s Energy Institute, Catalysis Center for Energy Information and the Delaware Environmental Institute, which hosts an annual symposium to promote partnerships from various sectors. UD is already a leader in research, with such projects as tracking the migration of fish using satellites and underwater robots. A UD-led team also created a mathematical model to represent how HIV infected cells reproduce. Construction is winding up on the East Campus Residence Halls, which are designed to introduce incoming students to life on campus. The 252,000-square-foot residences will house 767 students.

Delaware State University Delaware State University enrolled a record 4,425 students for the 201213 school year – and also moved up two spots to No. 13 in U.S. News and World Report’s annual ranking of historically black colleges in the United States. That honor reflects the increasing quality of students, says DSU President Harry L. Williams. High school grade point averages and SAT scores for students entering DSU are on the rise. DSU wants to make it as easy as possible for students to go to college. For the upcoming 2013-2014 school years, the university has committed to not raising tuition, fees, housing and other costs. Last year, DSU also made headlines for its role in an unmanned U.S. space mission to Mars. In another high-flying development, the school won a $5 million research grant from the National Aeronautics and Space Administration to establish a NASA-URC Center for Applied Optics for Space Science (CAOSS) on DSU’s main campus in Dover. DSU’s Aviation Program moved into the upper echelon with the installation of a comprehensive, state-of-the-art Advanced Aviation Training Device (AATD), commonly known as a flight simulator. The school 44

DSCC_JulyAug13 Insert.indd 44

The First State’s only community college, Delaware Technical and Community College is intent on putting students on the fast track to careers. The school motto, coined when Del Tech was founded in 1966, still applies today: “A job DelState enrolled a record-setting for every graduate, a graduate for every job.” 4,425 students The new Center for Industry Research & for the 2012Workforce Alignment offers analysis and insights 2013 school year. into Delaware’s labor market. The goal is to empower educators to be proactive in developing training to meet the evolving needs of businesses. At the Owens campus in Georgetown, Del Tech introduced several new areas of study this year in response to niches in the job market, says Tammy Watkins, assistant vice president for marketing. They include environmental engineering technology, information security, solar energy, and sustainable landscaping. A new associate degree program in Science Education Chemistry Physics was created to align with Gov. Jack Markell’s STEM (Science, Technology, Engineering, and Mathematics) initiative, which includes providing highly qualified teachers in those areas. The program prepares students to transfer to a four-year institution to obtain a bachelor’s degree and become a high school chemistry or physics teacher. Del Tech’s Airframe Maintenance Technology program reached new heights with the addition of two new aircraft, a Piper Aerostar 600A and a Learjet 24 at Sussex County Airport in Georgetown. That gives students a total of seven aircraft and 16 simulators to work on, gaining such skills as maintaining engines and electronic landing gear. In order to keep up with demand for training in biotechnology and health care, the school is building new science labs on the Owens campus and the Terry campus in Dover. Del Tech also has entered into an innovative partnership with the Delaware State Police Academy to compress training for law enforcement officers from 22 weeks to 14 weeks.

Neumann University Founded in 1965 as a women’s college by the Sisters of St. Francis of Philadelphia, Neumann is now a private, Catholic, co-educational university in Aston, Pa. Today, 3,100 students are enrolled, 770 of whom live on campus in new, state-of-the-art housing equipped with such amenities as computer labs and workout rooms. Neumann is centered on Franciscan tradition, which emphasizes respect for individuals, concern for the environment, and social responsibility. In July / Aug us t 2 0 1 3 | Delaware Business

7/2/13 2:42 PM

Guide to Higher Education that spirit, the university has been named to the President’s Higher Education Community Service Honor Roll for the second year in a row for its inner-city work in Camden, N.J., Chester, Pa., Philadelphia and Wilmington. There’s a student-to-faculty ratio of 14-to-1, with an emphasis on knowing every student by name. Neumann’s Center for Community Leadership Development and Entrepreneurship is funded by a grant from the Pennsylvania Department of Education and serves as a venue where community leaders can develop expertise on topics ranging from ethics, fundraising and dealing with the media.

At Del Tech, educators are encouraged to be proactive with their training.

Wesley College A private school that has a relationship with the United Methodist Church, Wesley College is located in the historic heart of Dover. Wesley also operates satellite campuses in New Castle and Dover Airbase. In 2012, Wesley took title to the 36,000 square-foot J. Allen Frear Federal Building, which was donated to the school. Wesley will renovate the $10-million building to expand its nursing and health science programs with an expected move-in date of 2014. A student activities center for

sports and cultural events is in the planning stages. To enhance the pedestrian-friendly feeling on the 50-acre campus, Wesley launched the Streetscape Project, which converted sections of North Bradford, Fulton and Cecil streets into walkways, plazas and green space.

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State-of-the-art facilities attract students to Neumann University. Founded in 1873, Wesley is Delaware’s oldest private institution of higher learning and has an enrollment of 2,500 students. About 90 percent receive financial aid. Wesley has forged a partnership with the Schwartz Center for the Arts in downtown Dover to bring cultural programs to students and the community.

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Innovation has been a hallmark of Wilmington University since the school was founded in 1968 with 194 students. Now educating more than 15,000 students, Wilmington has earned a reputation as a school that caters to the needs of busy, working adults, with campuses in New Castle, Wilmington, Dover and South Jersey. In the latest wrinkle, the private, nonprofit university is going after younger students. Starting this fall, juniors and seniors who make the grade at Delmar High School can be dually enrolled in both high school and college, earning higher education credits even before they finish 12th grade. Classes will be taught on the Delmar campus by teachers who also have been approved as adjunct instructors at WU. In another partnership, students in WU’s game design program have developed a virtual simulation of a home scenario that child welfare workJuly / Aug us t 2 0 1 3 | Delaware Business

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Guide to Higher Education ers might investigate. The program will help remote learners to observe environmental risk factors, a requirement for earning a Child Advocacy Studies Certificate. Currently, 29 percent of WU students take classes online. Wilmington also is working with the state’s 22 public school districts to provide scholarships to homeless students, starting with the fall semester. Currently, there are an estimated 200 students in Delaware high schools who do not have permanent homes. One student from each district will receive a $1,000 scholarship for each semester the student stays in school and maintains a 3.0 grade point average.

University of Phoenix Most people think of the University of Phoenix as an online institution of higher education. Indeed, the school is a pioneer in harnessing technology to enable students to learn from anywhere at any time. Launched in 1976, the school was founded with the goal of making higher education convenient. Phoenix is now the largest accredited private school in America. Over the past 20 years, Phoenix has rolled out such innovations as evening classes, flexible scheduling, an academic school network, online classes, a digital library and computer simulations. Prefer the personal touch? Phoenix also operates a network of more than 100 local campuses where students can learn in real time, including a location near the riverfront in Wilmington. n

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Pedestrian-friendly Wesley College boasts new, and newly renovated buildings aplenty.

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Guide to Financial Services

40-year-old Sallie Mae reshuffles in its Newark home By Larry Nagengast

Loan Rangers Editor’s note: Just prior to press time, Sallie Mae announced the separation of the company’s existing businesses into two publically traded entities. For more, turn to Newsbites on page 54.

Photo by eric crossan

Having turned 40 in May, Sallie Mae remains the undisputed grande dame of college financial aid. But, like many women aging gently and gracefully, she is reinventing herself to ensure that her prominence will endure. Gone is the Inside-the-Beltway financier, the bundler, reseller and servicer of student loans. No longer must she keep her eyes closely peeled on all the doings on Capitol Hill and at the White House. Sallie Mae has escaped Washington’s governmental bubble and found a comfortable new home in Delaware, where she blends nicely into a corporate environment filled with bankers and consumer credit behemoths. As might be expected, the new Sallie Mae looks quite like her new neighbors: She makes loans directly, gives her customers a variety of repayment options, offers cash rewards when they use their credit cards to make purchases, and, yes, she even has her own bank. Now the nation’s leading company in saving, planning and paying for education, Sallie Mae moved a portion of its student loan business to Newark in November 2008, then brought its national headquarters here in March 2011. Its recently remodeled 160,000-square-foot building, looking out onto I-95 not far from Christiana Hospital, is home to 1,200 employees. “We are a significant player in the state. This is a business-focused state, and we get the support we need from the state and from the business community,” says John F. “Jack” Remondi, Sallie Mae’s president and chief operating officer. That state support included a grant of up to $5.1 million from the Delaware Strategic Fund to support infrastructure investment and job creation over five years. Thus far, about $1.8 million has been disbursed by the state. Delaware Business | Ju l y / Au gu st 2 0 1 3

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Launched in 1973 as a government-sponsored startup with only seven employees, Sallie Mae has helped more than 30 million students pay for their college educations. In its lifetime, it has undergone several transitions, going public in 1983, then beginning a seven-year privatization process in 2004. Its most recent reinvention occurred in 2010, when the federal government ended the Federal Family Education Loan Program. With that change, Sallie Mae had to make a major adjustment, one that included moving away from the Washington, D.C. area. “We were no longer a D.C.-based company, but we were still caught in that Beltway swirl of government entities,” Remondi says. “Moving helped us create the culture for change.” While it no longer originates federal student loans, Sallie Mae continues to service them. But it has adjusted its primary focus to become a private lender, offering loans directly to college students and their parents. “Today, it’s all about the customer, the borrower, the student and the family,” Remondi says. “The whole mindset has changed from business-tobusiness to business-to-consumer.” In the typical ordering of college finances, students start by applying scholarships and grants against their bills for tuition, room and board. Next come low-interest and subsidized government loans. Then, if there is a gap between the remaining amount due and what the family can afford from its current resources, the next option is to seek a loan from a private lender like Sallie Mae. Sallie Mae has tried to differentiate itself from its competition by offering new loan products. Its Smart Option Student Loan, introduced in 2009, gives three repayment options, including a minimal $25 monthly payment or an interest-only monthly payment while the student is still in school, thus reducing the debt that will have to be paid after the student leaves school. (Interest rates are lower for students who begin making repayments while in school.) Last year, Sallie Mae began offering fixed-rate loans, a new 51

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Guide to Financial Services feature in a market that has long been dominated by variable-rate loans. Current interest rates for Sallie Mae loans to undergraduates range from 5.75 to 12.875 percent for fixed-rate offerings and from 2.25 to 10.125 percent for variable-rate products. For graduate students, interest rates range from 5.75 to 8.875 percent on fixed-rate loans and from 2.25 to 7.5 percent for variable-rate loans. In addition to originating loans, Sallie Mae operates the UPromise rewards program, which allows users to earn cash back on purchases at hundreds of retailers when made through the UPromise online portal. Rewards can be used to pay down student loans or can be deposited in the high-yield certificates of deposit and tax-free 529 college savings plans offered through the Utah-based Sallie Mae Bank. Sallie Mae is showing dominance across the board in the world of college finance. It currently services about 40 percent of all student loans originated by the federal government, issues about 35 percent of all new private student loans, and is the nation’s leading administrator of 529 savings plans, Remondi says. And, he adds, the default rate for students whose loans are serviced by Sallie Mae is 30 percent lower than for loans serviced by other agencies. One of the Sallie Mae’s primary reasons for moving to Delaware was the availability of workers familiar with the banking and credit industries, and the company has not been disappointed, Remondi says. From 20 employees in 2008 to 1,200 today, the company continues to grow, recruiting from college campuses and from within the bank-

ing industry. New this year is an internship program that is bringing 10 Delaware State University students to the Newark headquarters for summer jobs. Lately, the company has been advertising 80 to 90 vacancies at a time, with some positions created through expansion and others the result of normal turnover, according to Patty McKeown, a human resources officer. On May 13, the day Sallie Mae celebrated its 40th anniversary, 30 new employees began their training. One of those new employees is Annie Urbanik, a graduate of St. Mark’s High School and the University of Delaware. Having worked in UD’s financial aid office as a student, she was familiar with Sallie Mae and believes that “Sallie Mae really does a good job in helping students,” both in offering loans and working with them to make sure they make their payments regularly. Urbanik is also impressed with the company’s commitment to community service, noting the $40,000 grant made to the Boys and Girls Clubs of Delaware to develop college awareness programs as part of the anniversary celebration. “Giving has always been a big part of our culture,” Remondi says, and grants and scholarships made to Delaware organizations and students now total nearly $400,000, according to Sallie Mae spokesman Nikki Lavoie. Sallie Mae expects to continue its growth by offering innovative products and continuing to strengthen its performance in ensuring that students borrow at the lowest rates possible and repay their loans on time, Remondi says. “Our motto here is ‘responsible lending,’” he says. “We want to give them the tools and knowledge to make the best decisions.” n

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Newsbites

Sallie Mae Names Jack Remondi CEO Sallie Mae, formally SLM Corporation, announced its Board of Directors has appointed John (Jack) F. Remondi chief executive officer, effective immediately. Mr. Remondi succeeds Albert L. Lord, Sallie Mae’s vice chairman and chief executive officer, who is moving up his plans to retire from the Board of Directors and executive management. In addition, the Board authorized management to pursue separation of the company’s existing businesses into two, separate, publicly traded entities—an education loan management business and a consumer banking business—to unlock value and enhance long-term growth potential. Mr. Remondi has served as president and chief operating officer since 2011. Prior to that, he served as vice chairman and chief financial officer. Throughout his tenure with Sallie Mae, he has been instrumental in executing strategic initiatives, such as the privatization of the company from a government-sponsored enterprise, the navigation of the global financial crisis and the business restructuring following the end of the private sector federal student loan program. The strategic plan will create two companies, each initially owned by Sallie

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Mae’s existing shareholders and the leader in its respective business lines. Sallie Mae would form an education loan management business comprised of the company’s portfolios of federally guaranteed (FFELP) and private education loans, as well as most related servicing and collection activities. This will be the leading education loan portfolio management, servicing and collection company, and Mr. Remondi will continue as its chief executive officer. Sallie Mae’s private education loan origination and servicing businesses, including Sallie Mae Bank and the private education loans it currently holds, will operate separately under the Sallie Mae brand. This will be the leading consumer education lending franchise with expertise in helping families save, plan and pay for college. Joseph DePaulo, executive vice president, banking and finance, will lead this business as chief executive officer. Mr. DePaulo joined Sallie Mae as executive vice president and chief marketing officer in 2009, bringing 25 years of experience in the consumer banking industry at MBNA and as co-founder and CEO of Credit One Financial Solutions. “This strategic separation represents a natural business evolution since FFELP origi-

nations ended in 2010. Sallie Mae has successfully adapted its businesses to remain at the forefront of education lending and servicing,” said Jack Remondi, chief executive officer. “Sallie Mae is the largest originator of private education loans, and we have diligently used credit standards that foster responsible borrowing. We’re also the largest servicer of private and FFELP loans with an important contract with the Department of Education. By separating our current operations into two businesses, we will facilitate focus on Sallie Mae’s growing consumer banking business and management of its education loan portfolios.” It is expected the separation, if completed, would be effected via a tax-free distribution of common stock to Sallie Mae’s shareholders. The details of the planned separation, including the precise allocation of assets between the two companies, remain under consideration at this time. Based on current plans and Sallie Mae’s March 31, 2013, financial information: The education loan management business’ principal assets are likely to consist of approximately $118.1 billion in FFELP Loans, $31.6 billion in private education loans, $7.9 billion of other interestearning assets; and a leading education loan servicing platform that services loans for approximately 10 million federal education loan customers, including 4.8 million customer accounts serviced under the company’s contract with the U.S. Department of Education. In aggregate, this company will own approximately 95 percent of Sallie Mae’s existing assets and remain obligated for the company’s senior indebtedness. The consumer banking business’ assets are likely to include approximately $9.9 billion of total assets comprised primarily of private education loans and related origination and servicing platforms; cash and other investments; and the Sallie Mae Upromise Rewards program. The completion of the separation will

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be subject to certain customary conditions, including final approval by the Sallie Mae Board of Directors, confirmation of the tax-free nature of the transaction, and the effectiveness of a registration statement that will be filed with the Securities and Exchange Commission, including information about the separation, distribution and related matters. The contemplated separation and distribution will not require a shareholder vote. Although Sallie Mae expects the separation of its businesses and related distribution of common stock to be completed within 12 months, there can be no assurance the separation and distribution will ultimately occur. Sallie Mae remains committed to its 2013 objectives, including the continued monetization of its ownership interests in existing education loan securitization trusts while maintaining its current dividend and excess capital distribution practices until the completion of the transaction. The post-transaction dividend policies of the two separate companies will be finalized at a later date. Sallie Mae also expects to create fully independent, focused governance structures for each company by significantly reducing the size of each company’s board of directors and significantly increasing the

numbers of newly appointed directors for each company, with particular emphasis on identifying newly appointed members with relevant industry expertise to chair each board of directors.

Highmark Blue Cross Blue Shield Delaware Awards Community Grants Highmark Blue Cross Blue Shield Delaware has awarded seven grants, totaling $737,793 through its BluePrints for the Community (BP4C) grant program. In 2013 alone, Highmark Delaware has provided 14 organizations with more than $2 million in grants. “As the premier health benefits company in Delaware, we have a vested interest in ensuring that members of our community have access to affordable, quality health care and the resources to live healthier lifestyles,” said Timothy J. Constantine, president of Highmark Blue Cross Blue Shield Delaware. “These organizations play a vital role in achieving this goal, and we are pleased to support them.” Highmark Delaware established BP4C in 2007 as a donor-advised fund at the Delaware Community Foundation, a nonprofit organization that manages and administers charitable funds through-

Emory Hill Taps Endres as CFO Emory Hill Companies is pleased to announce that Steve Endres has joined the firm as the new Chief Financial Officer. Steve has more than 25 years of experience as a Certified Public Accountant including working for Ernst & Young in Baltimore and the past 15 years as a CFO/Controller for real estate businesses including Mid-Atlantic Properties, Inc., Nottingham Properties, Inc., and the James F. Knott Realty Group. He is a graduate of the University of Baltimore where he Steve Endres earned his Bachelor of Science in Business Administration. He is a member of the American Institute of Certified Public Accountants. The Emory Hill Companies provide the Mid-Atlantic area with comprehensive real estate services including commercial brokerage, construction, property management, maintenance and residential sales.

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out Delaware. The program supports nonprofit organizations focused on four key areas: increasing access to care for Delaware’s uninsured and underserved populations; reducing health care disparities in minority communities; supporting early childhood development; and recruiting and training health care professionals. Since its inception, the BP4C grant program has awarded 41 grants totaling more than $6.2 million to 31 organizations. As a result, nearly 12,000 Delawareans have been able to access affordable, high-quality health care, and more than 200 health care professionals and volunteers have received additional training to help serve Delawareans. In addition, more than 40 full- or part-time jobs have been created. Grant recipients for this phase include: • Cancer Care Connection • Delaware Breast Cancer Coalition • Delaware Hospice • Dover Interfaith Mission for Housing • Mental Health Association in Delaware • Supporting Kidds • West Center City Early Learning Center

22 Morris Nichols Attorneys Selected as 2013 Super Lawyers Twenty-two Morris Nichols attorneys have been selected for inclusion in Super Lawyers - Delaware Edition 2013. Rick Alexander and A. Gilchrist Sparks, III, were named to the Best of the Best Top 10 Delaware Super Lawyers list. Super Lawyers is a rating service of outstanding lawyers from more than 70 practice areas who have attained a high-degree of peer recognition and professional achievement. The selection process is multi-phased and includes independent research, peer nominations and peer evaluations.

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Newsbites Recognized attorneys include: • Derek C. Abbott – Business Reorganization and Restructuring • Jon E. Abramczyk – Corporate and Business Litigation • Frederick H. Alexander – Delaware Corporate Law Counseling • Jack B. Blumenfeld – Intellectual Property Litigation • Robert J. Dehney– Business Reorganization and Restructuring • Kimberly Gill McKinnon– Estate Planning and Probate (Rising Star) • Mary B. Graham – Intellectual Property Litigation • Louis G. Hering – Commercial Law Counseling • S. Mark Hurd – Corporate and Business Litigation • Donald N. Isken – Commercial Law Counseling, Commercial Real Estate • Andrew M. Johnston – Delaware Corporate Law Counseling • John F. Johnston – Delaware Corporate Law Counseling • Eric S. Klinger-Wilensky – Delaware Corporate Law Counseling • William M. Lafferty – Corporate and Business Litigation • Karen Jacobs Louden – Intellectual Property Litigation • Curtis S. Miller – Business Reorganization and Restructuring (Rising Star) • Kenneth J. Nachbar – Corporate and Business Litigation • Thomas R. Pulsifer – Estate Planning and Probate • Donald E. Reid – Corporate and Business Litigation • R. Judson Scaggs, Jr. – Corporate and Business Litigation • A. Gilchrist Sparks, III – Corporate and Business Litigation, Delaware Corporate Law Counseling • Walter C. Tuthill – Commercial Law Counseling

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Nickle Electrical Wins Eighth Consecutive ABC STEP Award for Safety Associated Builders and Contractors of Delaware has awarded Nickle Electrical with a 2013 Platinum STEP Award for safety. The STEP (Safety Training and Evaluation Process) program is designed to support ABC members with development and improvement of safety and training efforts. The awards are given in five levels based on your safety program—Bronze, Silver, Gold, Platinum, and Diamond. Nickle Electrical has won a STEP Award every year since 2006 and this is the second year in a row the company has received Platinum. This year’s awards dinner was held on May 2 at Deerfield Country Club in Newark. “It gives me a great deal of pleasure to receive yet another ABC STEP Award,” said Nickle Vice President of Operations Jeromy Newton. “It truly shows Nickle’s commitment to the safety of our employees.” Nickle Co-Op Kyle Speed also received recognition at the event, accepting an ABC Delaware Student Award. It is presented to students from the New Castle County Vo-Tech School District enrolled in the construction trade curriculum and have shown outstanding academic achievement and completed a successful co-op program with an ABC member. “Also, I would like to congratulate Kyle Speed and his parents for their dedication to the co-op program and we look forward to having Kyle as a part of the Nickle team,” Newton said.

AT&T Spearheads Campaign to Curb Texting and Driving AT&T’s It Can Wait campaign to end texting and driving was significantly bolstered by the commitment of Verizon,

Sprint, T-Mobile US, Inc. and more than 200 other organizations to join the movement. Their efforts will support a new national advertising campaign, a nationwide texting-while-driving simulator tour, retail presence in tens of thousands of

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stores, and outreach to millions of consumers with a special focus throughout the summer months between Memorial Day and Labor Day—known as the 100 Deadliest Days on the roads for teen drivers. The 2013 campaign drive will culminate on Sept. 19, when efforts turn towards encouraging everyone to get out in their community and advocate involvement on behalf of the movement. “Texting while driving is a deadly habit that makes you 23 times more likely to be involved in a crash,” said AT&T Chairman and CEO Randall Stephenson. “Awareness of the dangers of texting and driving has increased, but people are still doing it. With this expanded effort, we hope to change behavior. Together, we can help save lives.” The campaign kicked off May 20, with AT&T, Verizon, Sprint and T-Mobile bringing a multi-million dollar, co-branded advertising campaign to raise awareness of the dangers of texting and driving, and encouraging everyone to immediately take the pledge against it at www.itcanwait. com. The campaign will focus on the stories of people who are living with the consequences of texting while driving. Their stories will be told through various media including TV, radio, digital and social. Texting while driving is an epidemic, and it’s not isolated to teen drivers. It affects adults as well. A recent AT&T survey shows business commuters know texting while driving is unsafe, but they still engage in these behaviors. In fact: • They are texting and driving more than they used to. • Six in 10 commuters said they never texted while driving three years ago. • Nearly half of commuters admit to texting while driving, which is more than teens. • 49 percent of commuters self-report texting while driving, compared to 43 percent of teens. Despite knowing the risks, 98 percent said sending a text or email while driving isn’t safe. For many, it has become a habit.

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Calendar of Events July 7

August 15

Networking Breakfast at Goodwill of Delaware

Evening Mixer at Sheraton South Hotel

7:30 a.m. – 9:00 a.m.

5:30 PM – 7:00 PM

Location: The Goodwill Center,

Location: 365 Airport Road,

300 East Lea Blvd., Wilmington

New Castle

For more information, contact

Arlene Simon at (302) 576-6586 or

asimon@dscc.com.

al commitment not to text and drive and More than 40 percent of those who admitrecruit others to join the growing ranks of ted to texting while driving called it a habit. advocates dedicated to saving lives by With prominent presence in AT&T, ending texting while driving. Verizon, Walmart, Sprint, T-Mobile, Best Buy and RadioShack stores, the It Can Wait message will be in tens of thouKolodgie joins sands of retail locations throughout the Barton Career Advisors summer campaign period. The U.S. Department of Transportation, Rich J. Kolodgie has been appointed National Highway Traffic Safety Managing Director of Barton Career Administration and National Transportation Advisors (BCA), expanding his role with Safety Board have all committed to help the Wilmington-based career transition end distracted driving and support the and out-placement company. Kolodgie efforts of It Can Wait and others who are continues in his role on the leadership working to raise awareness. team of the CBI Group, the Newark-based Beginning May 26 and continuing recruitment and human resources consultthrough the 100 Deadliest Days for ing firm with which BCA is affiliated. Teen Drivers ending Sept. 3, It Can Wait A resident of Wilmington, Kolodgie advocates will contribute to a social served as CEO of Coaching Partners, media campaign delivering daily reaInc, an executive coaching firm which sons why texting and driving can wait. he founded, and Director of Executive The messages with pictures and perDevelopment for Team Builders Plus. sonal accounts will be shared on Twitter, Prior to that he was with the DuPont Facebook, Instagram, Pinterest Company in a number of busiand ItCanWait.com. ness management positions. The highlight of the summer “I’m pleased to have Rich campaign will be a national day take on this leadership role as of action on Sept. 19. On that we grow to meet the needs day, It Can Wait advocates will of companies throughout the reach out in their communities Delaware Valley and beyond,” to raise awareness of the risks says Chris Barton who estabof texting while driving, encourlished the career advising firm age everyone to make a personin 2008. Rich Kolodgie

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Chamber

Committees & Forums State Chamber members play a visible, active role in the business community by serving on committees. If you would like to get involved, contact the committee’s Chamber representative or register online at www.dscc.com.

Ambassador Committee: The Ambassador Committee is a specially chosen group of volunteers that assists in increasing membership and retention, and acts as a liaison between the State Chamber staff and the membership at large. Contact: Chuck James at (302) 576-6562 or cjames@dscc.com. Benefits & Services Committee: This committee identifies group-oriented benefits, such as health care coverage, dental and vision care, discounted office supplies, phone service, direct mail, radio advertising and much more to help Chamber members be healthy and competitive. Contact: Kelly Wetzel at (302) 576-6564 or kwetzel@dscc.com. Education & Development Committee: This committee provides practical, valuable and affordable education and development programs to help existing members and potential members be more successful. Contact: Kelly Wetzel at (302) 5766564 or kwetzel@dscc.com. The Employee Relations Committee: This committee meets each month and brings in knowledgeable experts to discuss ever-changing labor and employment laws and regulations that impact all Delaware businesses. The interaction between speakers and committee members provides a cost-effective and efficient way to obtain up-to-date information that helps employers create or modify personnel policies and procedures before legal problems arise. Contact: Greg Gross at (302) 576-6568 or ggross@dscc.com. Environmental Committee: Working closely with the Department of Natural Resources and Environmental Control (DNREC), members are involved in the review and shaping of environmental legislation and regulation. Contact: Greg Gross at (302) 576-6568 or ggross@dscc.com. Health Care Committee: Members discuss key health care issues facing Delaware businesses and provide feedback to the Chamber legislative team to assist in formulating policy. Contact: Matt Amis at (302) 576-6566 or mamis@dscc.com.

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Holding Company Committee: Provides a forum to discuss issues affecting Delaware holding companies on the state and national levels. Contact: Matt Amis at (302) 576-6566 or mamis@dscc.com. Legislative Forum: Members, lobbyists and legislative representatives work together to address legislative issues of interest to Chamber members. Monthly lunchtime meetings feature guest speakers who cover current topics of interest to the business community. Contact: Greg Gross at (302) 576-6568 or ggross@dscc.com. Tax Committee: This committee reviews tax legislation and lobbies for the reduction of personal and business taxes in Delaware. Contact: Greg Gross at (302) 576-6568 or ggross@ dscc.com. Transportation Committee: The transportation committee creates a unified voice when making recommendations to the Delaware Department of Transportation. Contact: Greg Gross at (302) 576-6568 or ggross@dscc.com. Women in Business Forum: The Women in Business Forum was formed to forge relationships, break boundaries and build a better business environment for women in our community. Former guest speakers include First Lady Carla Markell, Gov. Ruth Ann Minner, Family Court Chief Judge Chandlee Kuhn, State Reps. and Sens., and business leaders. Contact: Kelly Wetzel at (302) 576-6564 or kwetzel@dscc.com. Young Executives Committee: The Delaware State Chamber of Commerce’s newest committee was formed to encourage young executives in Delaware to be involved in the Chamber, network with other young professionals and further their business growth. The Young Executives Committee, for professionals between the ages of 21 and 40, aims to develop Delaware’s young workforce through professional business networking and personal growth. Contact: Kelly Wetzel at (302) 576-6564 or kwetzel@dscc.com.

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Delaware State Chamber of Commerce

Small State. Big Benefits. The State Chamber Health Plan The cost of employee health care is a top concern among Delaware business owners. DSCC has devised an affordable, quality health care plan for its members. Blue Cross Blue Shield of Delaware announced new reduced rates and added an additional lower-cost plan choice. Visit www.dscc.com/healthplan. htm today or call (302) 576-6580 for more details.

bers). Call (302) 655-7221 for more information.

Prescription Drug Discount Card The Delaware Drug Card will provide savings of up to 75-percent on prescription drugs at more than 50,000 pharmacy locations across the country. The Delaware Drug Card has no restrictions to membership, income or age, and you are not required to fill out an application. This program helps all residents of Delaware afford their prescription medications. For more information, go to www.dscc.com/rxdiscount.htm.

DSCC Affinity Credit Card with WorldPoints Rewards The DSCC affinity card by Bank of America is a business credit card offered exclusively to State Chamber members that also offers a rewards program for discounted airline tickets, free hotel nights and car rentals and more. The Chamber affinity card with WorldPoints® lets members combine points from personal and business cards to get rewards even faster. Call (800) 5988791 to apply, mention priority code FABLHRAQ.

Discounted Cell Phone products and Service State Chamber members can get a 10-percent discount from T-Mobile on qualifying monthly recurring charges and other special offers. Email Melissa Williams at melissa.williams2@tmobile.com to learn more about this benefit.

Dental and Vision Plan Dominion Dental Services provides dental and vision benefits on a group and individual basis with competitive, member-exclusive rates. Dental care coverage for most diagnostic and preventive services is 100 percent with up to 80 percent coverage for restorative care including fillings, root canals, crown and bridge work, periodontal treatment, oral surgery and more. Go to www. dscc.com/chamber/dental_plan.aspx or call (888) 518-5338 for more information. No application fee for DSCC members.

Notary Service Did you know that Notary Public services are free for Chamber members? Call (302) 655-7221 to make an appointment to stop in for a notary seal on your documents.

Delmarva Broadcasting Company Fifteen-percent in bonus airtime on commercial orders placed by new advertisers on any Delmarva Broadcasting radio station. Contact Mike Reath at mreath@dbcmedia.com or call (302) 4782700 for more information.

Constant Contact Email Marketing Service State Chamber members are eligible to receive discounts on their Constant Contact account subscriptions. Members can save 20-percent if they prepay for 6 months and 25-percent if they prepay for 12 months. That is a 10-percent deeper discount than what is available to other customers. To sign up, visit the Constant Member-to-Member Contact link on the State Chamber’s Discount Directory members-only page or call (866) 876-8464 to activate your member discount. State Chamber members offer substantial savings on products Access full details on these benefits of and services to fellow members. membership in the members-only section To see the full list of discounts of the DSCC website. For more informaonline, visit www.dscc.com and click on Member2Member tion about obtaining your company’s Discounts. members-only login credentials, please email webmaster@dscc.com.

W.B. Mason Office Supplies W.B. Mason offers Chamber members exclusive deep discounts off their most commonly used items. Discounts are up to 90 percent. Contact Doreen Miller for more information at doreen. miller@wbmason.com or (888) 926-2766, ext. 8358. Blood Bank Membership Member companies with five employees or less are offered unlimited group coverage in the Blood Bank of Delmarva. Call (302) 655-7221 for more information. Certificate of Origin Documents Certificate of Origin documents are $20 for Chamber members ($100 for non-mem-

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For Assistance,

Call the chamber The State Chamber of Commerce staff works for you, serving nearly 2,800 member companies and organizations statewide. This State Chamber staff directory lists phone numbers and Email addresses, as well as individual areas of responsibility. If you need business assistance or information, please don’t hesitate to call. Joan Verplanck 576-6560 President and CEO jverplanck@dscc.com Marianne K. Antonini 576-6567 Sr. Vice President Finance & CFO mantonini@dscc.com A. Richard Heffron 576-6563 Sr. Vice President Government Affairs rheffron@dscc.com Carol Gabel 576-6578 Chief Operating Officer cgabel@dscc.com Janine G. Sorbello 576-6575 Sr. Vice President Education & jsorbello@dscc.com Exec. Director, The Partnership Business Mentoring Alliance Principal for a Day Superstars in Education John H. Taylor, Jr. 576-6590 Sr. Vice President & jtaylor@dscc.com Exec. Director, Delaware Public Policy Institute Matt Amis 576-6566 Communications Manager mamis@dscc.com Delaware Business Production Website Health Care Committee Holding Company Committee Cheryl Corn Sr. Vice President Communications Executive Assistant to the President Linda D. Eriksen Accounting Associate

576-6572 ccorn@dscc.com 576-6569 leriksen@dscc.com

Ken Evans 576-6576 Member Relations Manager kevans@dscc.com

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Gregory L. Gross 576-6568 Director of Government Affairs ggross@dscc.com Employee Relations Committee Environmental Committee Legislative Forum Tax Committee Transportation Committee Chuck James 576-6562 Account Executive cjames@dscc.com Ambassador Committee Arlene M. Simon 576-6586 Events Manager asimon@dscc.com Bill Stephano 576-6574 Director of Membership bstephano@dscc.com Patrina Wallace 655-7221 Information Secretary pwallace@dscc.com Kelly Wetzel 576-6564 Program & Communication Specialist kwetzel@dscc.com Women in Business Young Executives Committee Benefits & Services Committee Education & Development Committee Miller Publishing, Inc. Fred Miller 576-6579 President, Miller Publishing, Inc. fmiller2@dscc.com Advertising Sales Delaware State Chamber of Commerce 1201 N. Orange Street, P.O. Box 671 Wilmington, DE 19899-0671 (302) 655-7221 / Fax (302) 654-0691 (800) 292-9507 Kent & Sussex counties www.dscc.com Blog: dscc.wordpress.com facebook.com/delawarestatechamber flickr: flickr.com/dscc twitter: @Destatechamber

July / Aug us t 2 0 1 3 | Delaware Business

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Will you Be the next

SUPERSTAR in BuSineSS?

Small Business, Great Big Event

APPly NoW

Visit ssb.dscc.com for the online application

Winners will be honored at the 15th Annual Marvin S. Gilman Superstars in Business Awards Ceremony

Wednesday, November 13, 2013 Keynote Speaker: Frank Masley of Masley Enterprises, Inc.

For more information, visit www.dscc.com/superstarsinbusiness Sponsorships and advertising opportunities are available. Call (302) 576-6564 for details.

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Art by renowned illustrator Julianna Brion.

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