5-Week Online Employee Experience Design Course

8 Live Sessions

English Spoken

5-Week

5-Week Online Employee Experience Design Course Join us in our Virtual Studio!

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Key Benefits

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During the online course, you will be working on an employeefocused challenge under live guidance of our skilled facilitators. With a combination of live Classroom Sessions, group assignments and

homework you will gain practical knowledge and experience to apply Design Thinking (DT) in your daily work. As a result you will be able to create value to your Human Resources Management.

Learn how to inspire a human-centred organization

Live and personal guidance from our expert facilitators

Identify the priority personas (e.g. a manager, a new recruit, etc.)

Identify the moments that matter to the employees

Increase your confidence for remote collaboration

Knowing about DT is a good start, but the trick is how to successfully apply it within HR. Learning-by-doing and implementing DT in your work.

Our expert facilitators will share their experience and tricks on how to implement DT in projects and provide personal feedback.

The tools we will be using are fundamental in Design Thinking and we will teach you how to use empathy in designing new services for your end-user.

Learn how to listen to your end-user, embed end-user insights, develop prototypes and work in small iterations.

Dare to fail and pitch your story.

Working online provides great opportunities to co-create. Use your experience to kick-off projects with global or remote teams in an online environment.

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At a glance

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Over a 5-week period, you will meet with your fellow participants and coaches in 2-hour online classroom sessions. We strongly believe in learning-by-doing. The major part of this online course

will consist of hands-on work on a general HR related case, using different Design Thinking tools, to incorporate the knowledge and skills of participants from diverse backgrounds and industries.

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+20

75k

93%

Online live sessions

Challenge

Add 20 tools to your skill set

Global Alumni

Alumni recommend this course

“You know it is a good training when you don’t only grow professionally but also personally.”

FELICITAS KILGA, AMBUZZADOR 3

Discover the program With a combination of live classroom sessions, group assignments and homework you will gain practical knowledge to apply DT. The course consists out of 4 modules (8 sessions in total), focusing on the

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stages of DT: Discover, Define, Design, Deliver. A follow-up call will provide you with the opportunity to reconnect with your facilitator to reflect on your experiences with implementing DT.

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Onboarding.

Welcome & Kick-off

Discover.

Introduction & Research

Define.

Framing the problem

Design.

Ideation & Prototyping

Deliver.

Testing & Pitching

Getting started online

Session 1&2 2x2 hours

Session 3&4 2x2 hours

Session 5&6 2x2 hours

Session 7&8 2x2 hours

Meet the team and familiarize yourself with the online tools, so you’re set to get started.

Introduction, Design Research, Mind Map, Stakeholder Map, Personas.

Opportunity Areas, Employee Journey Map, Problem Statement.

Ideation, Idea Priority Map, Service Scenarios and Artefacts.

Testing the pilot, Improving it, Pitch.

Reflection & Personal plan.

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Who is it for?

This online course is meant for professionals working in HR departments who want to lead innovation and act more human-centered. Individuals in HR looking for new tools to structure their innovation and collaboration processes. Professionals in HR who want to stretch their creative problem solving skills. HR Managers who want to discover what Design Thinking can offer their team in being more employee-centered.

“This course is great if you want to jump-start Design Thinking. Enough information to start doing, enough inspiration to continue learning. “ Mathieu Desschuyter, Nova Reperta

“It was a great experience.

After the training I felt ready and motivated to apply the Design Thinking mindset in my job. The team work was indeed the best part!”

Participant, Online Fundamentals Course 5

“What a great example of an online course, feels connected, vibrant and resourceful. I feel confident now to facilitate and cannot wait to apply it in the workshops that I run!”

Participant, Online Facilitation Course

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Meet the Team

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Our expert facilitators will share their experience and tricks on how to implement Design Thinking in projects and organizations. That way you can start applying Design Thinking straight away in your daily working environment.

Tim Schuurman

Jeroen v/d Weide

Alwin Put

Tim is a motivated and energetic senior facilitator within Business Strategy, Change Management and Design Thinking.

Jeroen is specialized in developing Creative Climates in organizations and helping people find solutions for business problems.

Alwin is specialized in Business Engineering and Marketing. He’s a creative Strategist and Facilitator in Design Thinking.

Co-Owner, DesignThinkers Academy Amsterdam

Partner, DesignThinkers Academy Amsterdam

Co-Founder, DesignThinkers Academy Belgium

Marjolein van Eersel Thomas de Bresser Senior Facilitator, DesignThinkers Co-Founder, DesignThinkers Academy Amsterdam Agency

Marjolein has a solid expertise in embedding innovative ways of working in corporates and brings tons of energy to our sessions.

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Thomas has launched Innovation Hubs with a focus on human-centered innovation in corporates and facilitates Design Sprints.

Clients

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Facts & Figures

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About the Design Thinkers Academy

More about Design Thinking

Incompany programs

DesignThinkers is one of the leading design driven innovation agencies helping organizations around the world making the transition from being strictly product orientated and sales driven, towards being service oriented and humancentered. We are represented in +25 countries and train, develop and facilitate multidisciplinary teams and communities of change.

Organizations that want to stay competitive in an ever-changing world, need to reassess the way they are structured and function.

Most of all, it is important to build lasting relationships with your customers. While these organizations are pushed to differentiate themselves, DesignThinkers Academy makes it their mission to reach out to these people and help them.

Our mission is to empower teams & professionals to adopt human-centered design to kick-start bold innovation and drive positive change.

Closing the ‘reality gap’ between organizations and people should be the number one priority of any innovative company. Design Thinking delivers the innovative ideas and solutions needed to solve these problems.

Our approach is not cookie cutter or dogmatic.

We invest in building a relationship with you, gaining an understanding of your organization, your stakeholders and the broader context of the problem.

Together, we design a customized approach to your challenge, with a constant focus on tapping into the existing creativity and knowledge the people in your organization.

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We deliver high-energy courses worldwide from Brussels to New York, from Dubai to Amsterdam for diverse clients such as SAP, Coca-Cola, Cartier, Philips, P&G, MasterCard, Bacardi, ING, PwC, Gucci, Samsung, GE Healthcare, Nike, L’Oréal and many more.

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Why Design Thinking works - Jeanne Liedtka Read article

DTA places a strong focus on bringing back customer centricity at Randstad Read article

Tickets Your ticket includes access and use of the online environments (Miro & Zoom) for the duration of the course.

All tools and materials are available after the course for personal use.

A certificate from DesignThinkers Academy is awarded to participants who successfully complete the course.

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Early Bird Ticket

(Please check our online calendar for specific dates) €1.095

Regular Ticket €1.195

Prices are excluding VAT. We charge 21% VAT to Dutch based companies, NGO’s and selfemployed. We also charge 21% VAT to international companies, NGO’s and self-employed based in the European Union without a registered VAT number. If you are based outside the European Union we will not charge you with VAT. If you have any other questions regarding this online course or its ticketing, we kindly as that you contact us through email.

Certificate After successful completion of the 5-Week Online Employee Experience Design Course, participants are awarded with a DesignThinkers Academy Certificate.

Display your DesignThinkers Academy Certificate on your Linkedin profile under the section Licenses & Certifications.

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8 Live Sessions

English Spoken

5-Week

Questions?

Just ask. info@designthinkersacademy.com

Global Head Office

Nieuwe Leliestraat 13, 1015SH Amsterdam info@designthinkersacademy.com +31 (0)20 471 00 70

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