GOCAWH SI-LAB REPORT EN

SI – LAB

IDENTIFYING PARTICIPATION OPPORTUNITIES FOR AREA-ORIENTED INFRASTRUCTURE PLANNING

Design Academy Eindhoven Readership Design & Social Innovation Naomi Bueno de Mesquita

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RESEARCH ASSOCIATES

COLLABORATION WITH

PERIOD

Lucas Zoutendijk Niene Boeijen Anne Vader

Rijkswaterstaat Rijksuniversiteit Groningen Coöperatie Kloostersland

September 2023 – January 2025

BAL – IS

NOITAPICITRAP GNIYFITNEDI ROF SEITINUTROPPO ERUTCURTSARFNI DETNEIRO-AERA GNINNALP

Design Academy Eindhoven, SI–LAB, 31 January 2025

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Project: Community Development Climate Adaptive Water Hubs Document created on behalf of: Rijkswaterstaat Author: Naomi Bueno de Mesquita Email: naomi.buenodemesquita@designacademy.nl Design & Social Innovation Lectorate, Design Academy Eindhoven Date: January 2025 Project Leader: Dr. Naomi Bueno de Mesquita Research Associates: Lucas Zoutendijk (September 2023 - February 2024), Niene Boeijen (March 2024 - January 2025), and Anne Vader (September 2024 - January 2025) Cover design: Lucas Zoutendijk Book design: Toni Wagner Printing: buch.one Germany Second Print: April 2025

This document is distributed under the terms of the Creative Commons Attribution NonCommercial - NoDerivatives License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which allows for non-commercial reuse, distribution, and reproduction in any medium, provided that the original work is properly cited and not altered, transformed, or used as a basis for other works.

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TABLE OF CONTENTS 6

Introduction to the Report

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Context

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The Research Area

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From a Regional to an Interregional Approach

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Area-Oriented Planning

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The Role of Maps in Area-Oriented Planning

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The Perception of Borders

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Phase 1: Exploratory Research

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Exploration of the Area Using GIS and Open Data

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Application of Digital Methods in Participatory Research

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Digital Scraping

56

Field Research

71

Actor Mapping

75

Participatory Mapping

90

Phase 2: Three Perspectives for Area-Oriented Planning

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Tensions Between Perspectives

93

Balancing the Participatory and Institutional Perspectives

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Balancing the Participatory and Local Perspectives

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Exchange of Perspectives Using the Swimlane Diagram

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104

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Phase 3: Identifying and Working with Participation Opportunities

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Architecture of the Mapping Tool

113

Mapping Tool

120

What Insights do the Data-Visualisations Provide?

121

Technical Specification

122

Possible Iterations

124

Concluding and Further Research

128

Bibliography

INTRODUCTION TO THE REPORT

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This report outlines the research conducted by Design Academy Eindhoven from September 2023 to January 2025 for the GO-CAWH project, which is led by Rijkswaterstaat. In this project, Design Academy Eindhoven collaborated with the University of Groningen and Coöperatie Kloostersland. The document includes hyperlinks to background documentation from the three research associates, who contributed to this project at different stages.

Under the guidance of Dr. Naomi Bueno de Mesquita, a professor at Design Academy Eindhoven for the Research Group Design & Social Innovation, Lucas Zoutendijk worked on the project from September 2023 to February 2024. Niene Boeijen was active from March 2024 to January 2025, and Anne Vader from September 2024 to January 2025.

Given the complexity of the task and the various expertise of the research associates, the decision was made to present the richness of the entire research process. This approach honors the diverse perspectives of the involved researchers. The report provides insight into the value of design research in participatory processes between government and communities. It proposes how different research methods can be utilized in such processes, how to reconcile various perspectives, and where potentials lie in scaling up local initiatives.

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CONTEXT

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A common territorial challenge in Northwestern Europe is restoring the imbalance between water supply from rivers and rainfall, and the demand for water from farmers, water boards, citizens, and businesses. Climate change increases water needs during dry periods, while heavy rainfall can temporarily cause a surplus. The overall aim of this project is to develop Climate Adaptive Water Hubs (CAWHs) in areas surrounding hard infrastructure, such as highways. These hubs offer smart, scalable, transferable, and adaptable solutions that assist in balancing the water system, paying attention to local demand and supply, capturing runoff from road water, creating buffers, maintaining water quality, supporting ecosystems, and managing extreme weather events such as floods, heavy rainfall, and drought.

Community Development in Climate Adaptive Water Hubs (GOCAWH) is, alongside Rural Roadwater Rescue (RRR) (https://ruralroadwater-rescue.nweurope.eu/), part of a larger research trajectory, Sponge Works (https://www.linkedin.com/company/spongeworkseu/ posts/?feedView=all), for which funding is currently being sought.

These sub-projects run partly in tandem and aim to develop a thorough and validated approach for community development surrounding circular water use, with the highway playing a central role as a water reservoir. In current practice, water is often drained away as quickly as possible, even in areas where there is a need for water due to drought. The question is whether highways and their immediate surroundings can be designed and managed in such a way that road water can contribute to the water needs of the nearby community during dry periods. This seeks to embrace an integrated area design approach.

RRR is a European cooperation project funded by Interreg that focuses on feasibility assessments, such as the quantity and quality of water. The goal is to address technological challenges surrounding climate-resilient water hubs. On the other hand, GO-CAWH, initiated

by Rijkswaterstaat, specifically focuses on an integrated approach to the water transition, with social innovation at its core. The project builds on previous initiatives from Rijkswaterstaat, including Innova58 and „Ruimte voor de Rivieren“.

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THE RESEARCH AREA

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This project focuses specifically on the service area Kloosters, located in Oirschot along the A58 highway. This site was chosen due to previous research conducted in and around the area, the established relationship between our client, Rijkswaterstaat, and the region, as well as its historically integrated approach to land and water management, as evidenced by the herd paths (see Figure 1). However, with the construction of the highway and the canal that traverses the landscape (see Figure 2), the concept of the „herdgang“ (a selfsustaining rural community) has largely disappeared. This change has significantly increased the risk of waterlogging in the area, partly attributable to the highway‘s presence and the impacts of climate change (see Figure 3).

Figure 1: Historical map of Oirschot and its surroundings. Map created by Niene Boeijen.

The extended research proposal aims to give the A58 an additional function, in which the water that falls on the highway is collected, filtered, and purified for reuse by water users in the nearby area. This initiative transforms the highway from a mere infrastructure element into a valuable community resource, highlighting the significance of collaborating with the local community during the water transition and redefining the highway‘s role. The research focuses on understanding the shared resources in the area and exploring the various perspectives of community participation in this process.

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Figure 2: Map of Oirschot and its surroundings showing how the A58 highway and the canal traverse the landscape and the former herd paths. Map created by Niene Boeijen.

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Figure 3: Risks and Vulnerabilities of Oirschot in Relation to Drought, Heat, and Waterlogging in 2015. Source: https://klimaatadaptatienederland.nl/. This visualization incorporates various sources, including HydroSHEDS, Natural Earth Data, and the EU Hydro River Network Database from Copernicus. Map created by Niene Boeijen.

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FROM A REGIONAL TO AN INTERREGIONAL APPROACH

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Both initiatives, Rural Road Water Rescue (RRR) and GO-CAWH, aim to establish a foundation for an interregional approach to a water transition where highways take centre stage, spanning five countries with a specific focus on Northwestern Europe. The map in Figure 4 illustrates the importance of an interregional and integrated approach to the water transition. The visualization of the research area shows that Oirschot is situated within the hydrological catchments of the Maas River. This means that Oirschot is connected to a landscape that extends across multiple countries and transcends borders. This connection emphasizes the interaction between various actors and ecosystems within the water management system. Figure 5 provides a clear overview of the water flow networks and aids in understanding the complex dynamics of water systems that connect multiple jurisdictions and communities.

For the GO-CAWH project, Rijkswaterstaat has brought together three parties: the University of Groningen (RUG), Faculty of Spatial Sciences; Coöperatie Kloostersland (CK); and the Design Academy Eindhoven (DAE), Lectorate Design & Social Innovation. RUG examines opportunities for collaboration among governmental actors surrounding Kloosters and the community, focusing on strategies to overcome institutional barriers. Coöperatie Kloostersland is deeply embedded in the local community, providing valuable insights into local challenges, needs, and knowledge. The Design Academy Eindhoven contributes expertise in participatory approaches to transition challenges, particularly in the use and design of maps as tools for inquiry and activation. Together, these three organizations have the essential components to establish the conditions for an integrated approach to designing a water hub.

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Figure 4: Visualization of the research area as part of a much broader range of actors when examining the hydrological catchments. Oirschot is located in the Maas River basin, connecting it to a landscape that spans multiple countries and crosses borders. Data based on Hydrosheds Natural Earth and Copernicus EU Hydro. Map created by Niene Boeijen.

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Figure 5: Oirschot is situated within the hydrological catchments of the Maas River. The map illustrates the complex dynamics of water systems that connect multiple jurisdictions and communities. Map created by Niene Boeijen.

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AREA-ORIENTED PLANNING

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The report „Gebiedsgericht werken“ (2022), prepared by Movaris on behalf of Rijkswaterstaat, highlights the importance of area-based working in government-initiated projects. It states that involving stakeholders at an early stage helps to optimize opportunities and minimize surprises. Conducting a stakeholder interest analysis should take place prior to the project phases, particularly in the planning and exploration phases, where there is room for integrating agreements.

Rijkswaterstaat is encouraged to adopt an open attitude towards external demands, which can lead to win-win situations. Additionally, it is recommended to strengthen the relationship between the client and the contractor, to use a regional analysis as a basis for project definitions, and to promote the integration of asset and environmental management in project governance. Finally, the authors call for a better balance between culture, structure, and strategy to facilitate more effective learning and collaboration with external partners.

Two years after this report was drafted, the Environmental Act was incorporated into Dutch law, aiming for a significant simplification of environmental law by bundling dozens of laws and hundreds of regulations into one new law. This law seeks to reduce regulations regarding water, air, soil, nature, infrastructure, buildings, and cultural heritage. It is described as the largest legislative change since 1848. An integral part of this is the digital system for the Environmental Act, which makes information about the physical living environment accessible (Rijksoverheid, n.d.).

In our research, we have observed a shift in recent years where the environment and nature are receiving more attention in the decisionmaking processes of government agencies like Rijkswaterstaat. There is currently a great deal of enthusiasm among individuals and project teams in government agencies; however, the implementation of the Environmental Act still leaves much to be desired. There remains considerable uncertainty about how to involve the community and non-humans such as „nature“ in decision-making processes and how government agencies can adopt an open attitude towards an area.

There are many opportunities for participatory designers who are used to working in an embedded way with an area and its communities (Raviv, 2021). However, designers often lack familiarity with regulations and frequently encounter institutional barriers when it concerns scaling up.

It would be beneficial if designers could better utilize and expand these rules to facilitate an area-oriented design process. Our research aims to take first steps in that direction.

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THE ROLE OF MAPS IN AREA-ORIENTED PLANNING

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In our research, we have studied the significance of visual methods, particularly maps, within area-oriented planning processes. Water imbalance inherently presents a complex issue that encompasses both social and environmental challenges and operates at various scales. Water occupies space, ranging from local areas to regional watersheds and national rivers, and even entire drainage basins covering whole continents.

Maps serve as crucial visual tools in development projects to support communication between residents, stakeholders, and government authorities. They reveal potential obstacles, conflicts, and disagreements. Often, conflicts become apparent through the use of maps, and there are many instances where the map itself becomes a „problem.“ Maps hold a certain power; what is depicted on the map is often perceived as the truth. When what appears on the map does not align with one’s own experiences, interests, or vision, it can be hurtful or frightening. The map and its creator may lose trust, and the map becomes a point of debate or conflict. The process and communication surrounding a map are also critical; if a map is created in advance without the collaboration of all participating actors, it is likely to be scrutinized more critically than if it is produced in agreement with those actors, serving as a form of documentation of consensus (Carton, 2007).

This has led to our exploration of visual methods, specifically how maps can be utilized in design processes within the context of a water transition. Additionally, we investigate whether certain map characteristics or visual methods can contribute to a more inclusive participatory design process.

To study the role of maps in the design process, we employ Linda Carton’s concept of „frames.“ In her 2007 thesis, Carton presents various frames as a lens through which to investigate the „affordances“ of maps in policy-making. These insights allow us to optimize the participatory process by enhancing our understanding of the underlying motivations and reasoning of different stakeholders.

Here, we discuss how each „frame“ influences the design process:

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ANALYTICAL FRAME: This framework embodies a rational and data-driven approach to decision-making. In the integrated design process, this translates into the collection and organization of extensive datasets that can be analyzed using Geographic Information Systems (GIS). Within this framework, GIS experts play a crucial role by ensuring accurate and relevant data for the research questions at hand. The analytical framework promotes a clear understanding of the geographical and socio-economic characteristics, leading to evidence-based policy decisions through data.

DESIGN FRAME: This framework emphasizes creativity and the exploration of possible futures. In participatory design processes, it encourages stakeholders to visualize abstract concepts and alternative scenarios through maps that highlight different possibilities.

This framework facilitates the presentation of ideas in an engaging and imaginative manner, fostering dialogue about various options. It recognizes that effective mapping is not only about clarity, but also about inspiring stakeholders towards innovative approaches.

NEGOTIATION FRAME: This framework is essential for framing the political dimensions of map usage. In the design process, maps function as communication tools and negotiation instruments among various stakeholders, each with their own objectives and worldviews. This framework highlights the role of maps in articulating perceptions, claims, and political agendas. It facilitates discussions on interests and aids in consensus-building, while also illuminating potential conflicts. Involving stakeholders within a negotiation framework promotes a more democratic approach to design by validating different perspectives and encouraging collaboration in decision-making.

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Another model utilized by Niene to analyze maps is Alan MacEachren’s Map Use Cube, which categorizes map interaction along three axes: X (Interactivity), Y (Knowledge), and Z (Audience) (see Figure 6). The core concept is that map usage can be visualized as a three-dimensional framework defined by three continua: → From private use (where an individual creates a map for personal needs) to public use (where pre-prepared maps are shared with a broader audience); → From exploring the unknown (where the user may seek to discover something „interesting“) to presenting known information (where the user looks for specific spatial data); → From high interaction (where the user can extensively manipulate the map, such as modifying a specific map, rapidly switching between available maps, or overlapping and merging them) to low interaction (where the user has limited options to adjust the presentation).

This conceptualization emphasizes the diverse ways in which maps can be utilized based on user needs and contexts (MacEachren, 1994, pp. 6-7).

Throughout the research, Niene analyzed all maps she encountered using the frameworks of Carton and MacEachren. She looked at the dominant framework, the intended dominant perspective (participatory, institutional, or community-oriented), the description, the intended purpose, the owner of the map, the phase in which the map was employed, and sometimes she added a critical note (see Table 1).

In her research, she attempted to determine the framework from which each visual or map encountered was developed, as indicated in the column „intended dominant frame.“ It should be noted that some visuals may have multiple purposes, or it may not always be clear from the context with what intent they were created. The same applies to the „intended dominant perspective.“ These perspectives have been defined by us. She also assigned a value to the visuals based on her own insights.

To create data visualizations or models from the table, it is important to choose fixed values; otherwise, it becomes challenging to compare or translate. Each filled value could be extensively discussed;

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therefore, it is essential to view this as a first attempt. For further research, it would be valuable to discuss the categories with multiple individuals and to adjust the values or possibly add additional columns (attributes).

This analysis has informed Niene‘s research and design decisions in creating the participatory maps and the Action Arena Mapping tool. Additionally, Niene was able to provide Rijkswaterstaat with recommendations on how maps and visualizations can be effectively utilized for specific purposes and in a specific phase of the project.

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Figure 6: Alan MacEachren‘s Map Cube (1994), adapted by Jakob Cyvin, Kristiana Midtaune, and Jan Rød (2022). This map cube was used in our research to analyze levels of interactivity.

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Table 1: Some of the maps that were analyzed during Niene‘s research.

IMAGE

INTENDED DOMINANT FRAME

INTENDED DOMINANT PERSPECTIVE

TITLE

DESCRIPTION

Design

Participatory

Personal collected tracks and POI

Collected GPS tracks during field visits, including poi, photographs and sound recordings on location.

Negotiation

Participatory

Sketch by Mrs O about childhood farm and the location of wild Orchids

A sketch contains the farm where she grew up: The house, location of the field, forest and the route they walked. Indicating the location of Wild Orchids that used to grow there.

Analysis

Community

Personal maps of biological goat farmer

Maps printed by the farmer himself to help explain his farm, fields and location in the landscape to visitors.

3 own defined scales: Yard, Farm plot and Between the villages.

Design

Institutional

INNOVA58 project location of Rijkswaterstaat

Several visuals and location maps of the Innova58 project.

Negotiation

Institutional

Digital twin praatplaat - RWS

Two designs, old and new.

Visual for communicating about a digital twin which is in development for the Innova58 location.

Design

Community

Gebiedsvisie 2020-2030 de Kemmer

Spatial plans developed by inhabitants of the Kemmer.

Plans were not accepted. 95 pages plans with maps and visuals.

Analysis

Institutional

Historical map showing herdgang communities

Location of the historical communties (herdgangen) of Oirschot. From historical and archeological research in Aarle and Best.

Negotiation

Participatory

Workshop delineating study area

OSM based background map on study ara , with „game“ rules to place the approaches of the 3 perspectives on the map with stickers and rope. Intended design for the background map is kept simple, with an emphasis on water related features and infrastructure for navigational purposes.

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INTENDED PURPOSE

OWNER/CREATOR

DATE

DESIGN PHASE

CRITICAL NOTE

Explore the study area and visualise all the visited locations and points of interest that spark some kind of interest or relevance to a water related problem or solution.

DAE - Niene Boeijen.

Collected and created with the OSMand app

@1. Mai 2024

Exploration Identification Exchange

Shows clearly the area was visited by car, and therefore a singular point of view.

x

Drawn by Mrs O on the street in a notebook

May 2024

Exploration Identification Exchange

x

Complementary visuals for explaining the location and inherent workings of a biological goat farm within the context of the landscape.

By farmer himself, source: Google Earth

Unknown, around 2023

Exploration Exchange

x

Show research location to interested parties and project collaborators.

Rijkswaterstaat

x

Exchange Implementation

x

Communicate to stakeholders and local communities (?) that a digital twin is being developed, wherein different water related solutions can be visualised and explored.

Visual is supposed to be shown on exhibition at the Kloostersplaats pavilion.

Created by Joost Fluitsma in opdracht van Rijkswaterstaat

x

Exchange Implementation

x

x

Buurtgroep de Kemmer. C Ouwekerk

2023

Design

x

Explain the historical context of the study area to stakeholders and project owners.

From: Tussen Aarleseweg en Broekstraat with own adaptation by Niene Boeijen

2017 with adaptations in 2024

Identification

x

Intended map design for the background map is kept simple, with an emphasis on water related features and infrastructure for navigational purposes. To support the workshop purposes of locating water related problems, solutions and opportunities in the 3 perspectives.

Created by Niene Boeijen DAE

June 2024

Identification

x

IMAGE

Belgium Use Case Leuven Proposal Name:

Heverlee (neighborhood of City of Leuven)

Location:

Innovation site Heverlee, Belgium, next to highway E40

GPS Coordinates:

50.8462, 4.6958

INTENDED DOMINANT FRAME

INTENDED DOMINANT PERSPECTIVE

TITLE

DESCRIPTION

Design

Participatory

Developed map for exploratory research in Oirschot

Simple overview map of Oirschot showing only the places, names and simple infrastructure elements.

Highlighting the canal and highway in the center of the map. Used in field work to get participants to draw on the printed paper.

Analysis

Institutional

GIS maps early stage of research

Set of multiple maps, showing different aspects of the municipality of Orischot. About demographics, natural aspects and water related data. Looking for stakeholders and interesting locations next to the canal. Also showing several interesting design proposals.

Analysis

Community

Toeristische kaart VVV in oirschot

A touristic map, with sketched on top of it by the VVV informant ( young local male) telling about nature and interesting spots to water related topics. For example, the canal new bridge, the not used harbour, which nature reserves are used by which towns (communities)

Analysis

Institutional

Use Case Description Proposal of study sites INTEREG project

Study area descriptions for workshops, including a OSM background map of a specific location. Usually low scale highway location.

Negotiation

Institutional

Map sketch of Stan about Straten/Oirschot and Kloosters

Sketch by Stan, showing the community Straten and how the canal and the highway cut through the historical perspective of the community.

Negotiation

Institutional

Schematic layout study area Kloosters and Innova58

Viuals from RWS explaining the location of Kloosters and the surroundings. Ownership, land use and historical context of prominent features/communities.

Negotiation

Participatory

Actor mapping

Actor mapping done by Lucas

Design

Community

Situatieschetsen Permacultuur tuin

Several self made maps showing the situation of the permaculture garden in development. Including watering system, design of the fields. Simple made map, no real mapping skills. (guess made with ppp on top of a aerial image of google)

Site Description The viaduct in the E40 that is crossing the Naamsesteenweg (N251) has to be reconstructed .

The Agentschap for Wegen en Verkeer (AWV) is the organization responsible for the management of the E40. The Heverlee Bos is part of ‘National Park Deile vallei’ south of the E40. The forest suffers from to much water. The industrial area north of the E40 has to solve water problems. The city of Leuven wants to be a climate neutral city in 2050. They have to give a license to AWV for the reconstruction of the viaduct and the related water management. The Vlaamse Milieu Maatschappij (VMM) wants AWV to clean the road water. The neighborhood in Heverlee is concerned about the quality and the amount of water in the Bukenbeek. The small stream has fallen dry the last years. The people in the neighborhood have organized themselves and are participating in a project called Walden. This project on Spatial Capacity Building is lead by the Province Vlaams Brabant in close cooperation with Hasselt University..

Use Case Description At present the water from the E40 is collected in a sewage system that is discharging on the Bukenbeek. AVW is willing to collect and clean the road water but is afraid that this takes so much time that the planning of the reconstruction has to be postponed which leads to safety risks.

Partners Agentschap Wegen en Verkeer (AWV), Vlaamse Milieu Maatschappij (VMM), Provincie Vlaamse Brabant, Hasselt University, Walden, City of Leuven, National Park Deile Vallei, ….. ...

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INTENDED PURPOSE

OWNER/CREATOR

DATE

DESIGN PHASE

CRITICAL NOTE

Simple map showing the research area without distraction, so participants can visually talk about their water related stories.

Created by Niene Boeijen DAE

June 2024

Exploration Identification Exchange

Did not work as intended. Map detail was not sufficient to recognise the surroundings.

Map scale differs per story.

Maybe a more interactive map, which is quickly adapted to once personal experiences might work better. Also the starting question was not well defined

Identifying stakeholders in the research area.

Lucas DAE

End of 2023

Exploration Identification

x

The map intended for touristic information was here used as a explanatory tool to visually enforce the stories told. Locations where pinpointed to communicate what could be interesting. Which is compliant with a touristic map, which is usually used to highlight interesting aspects for a visitor with no background information about the area.

VVV Oirschot

June 2024

Exploration Identification

x

Getting all use cased defined and thinking about their scope and involved stakeholders, communities and spatial area.

DAE and RWS

May 2024

Identification

x

Communicate a historical story about Straten and how the canal and the highway cut through this historic community.

Stan RWS and local inhabitant

x

Exploration

x

Explain how the location of the resting place is interesting to the surrounding landscape.

Explain the historical context and global development of the surrounings. With a focus on the location Kloostersplaats.

RWS

x

Exploration Design

x

x

x

x

x

x

x

x

x

x

x

THE PERCEPTION OF BORDERS

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Places and borders are intertwined, with borders also serving as metaphorical constructs. They can represent psychological barriers or limitations that influence the inclusion of certain areas. The field research has helped us gain a better understanding of the perceptions of locations within this area.

Historically, the region has experienced various civilizations, from Roman times to the present. There are archaeological findings of Roman settlements and influences from diverse agricultural periods, as well as administrative boundaries that are still palpable in current communities, structures, and thought patterns. Our field research and the interviews conducted indicate, for example, that residents of Straten have little connection with residents of Aarle, despite the absence of a clear physical boundary between the two places.

While the focus of this project lies on the A58 and the Wilhelmina Canal, the participatory perspective examines different scales and timeframes. This includes the local communities living along the canal, the entire municipality of Oirschot, and potentially extending to the municipality of Best and possibly Eindhoven. All these areas fall under the jurisdiction of the Dommel water authority. On a broader scale, this area is part of the Maas River basin, which spans multiple provinces and countries in Europe.

We have found that the local perspective and institutional perspective focus on areas that are more narrowly defined when viewed through a participatory lens. For instance, the local perspective focuses on the area from Kloosters to De Beerze, including Oostelbeers and Middelbeers. Although this may not make hydrological sense, it incorporates the residences of boundary spanners in the area and aligns with relevant municipal boundaries. Another boundary spanner focuses on Straten, influenced by their own history and neighborhood, while Aarle, despite its historical and topographical significance, is excluded. From a local perspective there seem to be arbirtrary reasons, often through own preferences, regareding what to include.

Also from an institutional perspective, it is often unclear where exactly the border should be drawn to determine what falls within the research area. In an interview with hydrologists from a company commissioned by the Dommel water authority (November 2023), the researchers presented a map outlining the limits of their study area, which focused on stakeholders involved in water exchange. When we inquired about the rationale behind these specific boundaries, it became evident that there was no clear criterion for determining 31

where the line was drawn; in fact, the boundary appeared to coincide with the edge of the computer screen (see Figure 7).

This ambiguity regarding area borders was repeatedly encountered in our research, including during the participatory mapping sessions we conducted with international partners in Lille and Karlsruhe. In preparation for the workshop in Lille, we asked the partners to define the borders of their research area using coordinates. This proved to be an impossible task, as it became clear that the area boundary depended on the perspective of the person we had asked, and each case contained multiple perspectives. These insights were extremely useful for our research, particularly in later understanding why the perception of borders is especially relevant from a participatory perspective.

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Figure 7: In an interview with hydrologists from a company, the researchers displayed a map on which they had delineated the boundaries of their research area. The screenshot was taken during the conversation by Naomi Bueno de Mesquita.

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PHASE 1: EXPLORATORY RESEARCH

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In the exploratory phase, we correlated qualitative data with quantitative data and „hard data“ with „soft data“ (perceptions, experiences, etc.) in order to obtain a rich understanding of the area and the actors within it. Field research was conducted, and maps and visualizations were created using historical data, GIS data, open data, and other sources. This „mixed methods“ approach, often employed in design research, provides a broad range of insights about the area and highlights aspects that may be important to consider in later phases when incoporating other perspectives.

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EXPLORATION OF THE AREA USING GIS AND OPEN DATA Using GIS and open data (including data from the Central Bureau of Statistics), we developed a series of maps and diagrams. Creating these visualizations helps to gain a ‚feel‘ for the task and the area, as well as to explore the relationships between different scales.

Figure 8 shows the drought warning in Europe in 2022, indicating that a large part of the Netherlands is suffering from soil dehydration.

The map in Figure 9 depicts water consumption in the Netherlands in 2021. The government has established the water helpdesk, among other initiatives, to provide an overview of (national) management, usage, and legislation regarding water. To create a picture of water usage at the community level, we can zoom in on differences in quantity, application, time/season, and urgency.

Figure 10 illustrates groundwater usage in the Netherlands and in the Meuse basin, as well as agricultural water use in the Netherlands in 2021.

Figure 8: Drought Warning in Europe, July 21, 2022. Source: EDO European Drought Observatory.

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Watergebruik in Nederland in 2021 (mln m ) Oppervlaktewater zout

Energievoorziening

6 612

9 008

Oppervlaktewater zoet

6 956

Overig (economie)

4 445

Grondwater

990

Huishoudens

Waterleidingsbedrijven

812

1 295

Landbouw

124

Verliezen, niet gefactureerd, industriewater Legenda Zoet oppervlaktewater

Zout oppervlaktewater

Grondwater

Drinkwater

Figure 9: Water Consumption in the Netherlands in 2021. Source: Central Bureau of Statistics.

Figure 10: Water Consumption in Agriculture and Horticulture in the Netherlands in 2021. Source: Wageningen Economic Research.

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The map in Figure 11 shows the hard infrastructure (pavement, buildings, roads, supporting built elements) of the research area.

The map in Figure 12 illustrates the main axes that traverse the landscape: the highway, the canal, and the railway.

The map in Figure 13 depicts the surface water in the research area.

The map in Figure 14 shows the water protection areas.

The map in Figure 15 presents the nature network in the research area. The nature network is a system of areas in the Netherlands where nature is prioritized.

The map in Figure 16 shows the wet nature pearls. Wet nature pearls are the water-dependent parts of the NNB (Nature Network Brabant) that are part of a coherent complex of nature areas that strongly rely on high groundwater levels or springs. To enhance the robustness of the (water) system, areas have been included as connections between the Nature Network Brabant and the rural area—the Green-Blue Mantle.

The map in Figure 17 illustrates the exploitation in the research area, consisting of young sand and/or peat, old sand, or river valley.

The map in Figure 18 shows the subsurface. The type of subsurface (cover sand ridge, cover sand plain, drifting sand dune, village green, river valley sand) influences factors such as water absorption and vegetation.

The map in Figure 19 depicts the water drainage, while Figure 20 shows where gardens and nature areas can be found in the research area.

The map in Figure 21 displays industrial estates.

The map in Figure 22 illustrates the number of trees per neighborhood, climate buffers, and neighborhood typology.

The map in Figure 23 provides insights into the drought impact on the area.

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The map in Figure 24 shows a representation of where the highest concentration of residents is located, including a clear view of the military training area.

The map in Figure 25 is a heat map indicating the number of residents in the area.

The map in Figure 26 shows land and agricultural activities along the A58 (within a distance of 100 meters), distinguishing between arable land, orchards, nurseries, and forests.

The map in Figure 27 depicts the location of the two highway islands.

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Figure 11: Hard infrastructure in the Oirschot area. Source: BGT data from PDOK and Water Retention Areas from the Province of Brabant. Map created by Lucas Zoutendijk.

Figure 12: Main axes traversing the landscape in the Oirschot area. Source: BGT data from PDOK, roads from NWB. Map created by Lucas Zoutendijk.

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Figure 13: Surface water in the Oirschot area. Source: BGT data from PDOK and Water Retention Areas from the Province of Brabant. Map created by Lucas Zoutendijk.

Figure 14: Water protection areas in the Oirschot area. Source: RIVM data. Map created by Lucas Zoutendijk.

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Figure 15: Nature network in the Oirschot area. Source: data from the Province of Brabant. Map created by Lucas Zoutendijk.

Figure 16: Wet nature in the Oirschot area. Source: Province of Brabant, NNP description from https://data.overheid.nl/dataset/5471-natuurbeheerplan--natte-natuurparels. Map created by Lucas Zoutendijk.

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Figure 17: Exploitation in the Oirschot area. Source: Province of Brabant. Map created by Lucas Zoutendijk.

Figure 18: Subsurface in the Oirschot area. Source: Province of Brabant. Map created by Lucas Zoutendijk.

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Figure 19: Water drainage in the area. Map created by Lucas Zoutendijk.

Figure 20: Gardens in the area. Map created by Lucas Zoutendijk.

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Figure 21: Industrial estates in the area. Map created by Lucas Zoutendijk.

Figure 22: Green versus gray, climate buffers, and neighborhood typology. Maps created by Lucas Zoutendijk.

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Figure 23: Maps providing insights into the drought impact of the area. Maps created by Lucas Zoutendijk.

Figure 24: Heat map of the number of residents. Map created by Lucas Zoutendijk.

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Figure 25: Agricultural and horticultural activities along the highway. Source: Rijkswaterstaat TOP10NL. Map created by Lucas Zoutendijk.

Figure 26: Types of crops along the highway and water usage by livestock species. Source: Agricultural Area Netherlands, Climate Effects Atlas (Agricultural Areas), Province of North Brabant (Livestock Farming). Map created by Lucas Zoutendijk.

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Figure 27: Location of highway islands. Map created by Lucas Zoutendijk.

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To gain an impression of the experience of the highway, Lucas also mapped vision lines (Figures 28 to 30) from the highway, utilizing Google Earth and Google Street View from May and June 2023. This idea is inspired by the research „The View from the Road“ on soft data and the experience of public space by Donald Appleyard, Kevin Lynch, and John Myer (1965) (see Figures 31 and 32).

Figure 28: Vision lines from the A58. Predominantly arable farming, livestock farming, and billboards. Source: Google Earth and Google Street View. Visualization by Lucas Zoutendijk.

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Figure 29: Vision lines from the A58 towards the Wilhelmina Canal. Industrial estates begin to come into view more prominently. Source: Google Earth and Google Street View. Visualization by Lucas Zoutendijk.

Figure 30: Vision lines from the highway starting at the Wilhelmina Canal. Increasingly larger industrial estates and overpasses come into view. Source: Google Earth and Google Street View.

Visualization by Lucas Zoutendijk.

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Figure 31: Space-Movement and Sight Diagram. Source: The View from the Road by Donald Appleyard, Kevin Lynch, and John Myer.

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Figure 32: Orientation Diagram that should be read from bottom to top. Source: The View from the Road by Donald Appleyard, Kevin Lynch, and John Myer.

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Through this exploration using visual methods, we have been able to identify several interesting locations and actors. We conducted an inventory of actors connected to the issue of water imbalance through: spatial relationships (water direction, water flows, and water as transport); consumption relationships (personal use/households, industry, and cleaning); and dependency relationships. These actors include those experiencing water shortages, such as certain farmers and the military training area, those who see water as a barrier or view it as a connecting factor. An actor may fall into multiple categories; for example, a farmer who also has a dependency relationship with water.

In the field research that we will present later, we will adjust the scope as needed in collaboration with actors in the area.

APPLICATION OF DIGITAL METHODS IN PARTICIPATORY RESEARCH Traditionally, infrastructure projects initiated by government agencies rely on participatory techniques such as newsletters, reports, interviews, workshops, and focus groups. These techniques are often applied according to the participation ladder, which ranges from informing to the transfer of power (van Zutphen, 2019). However, these techniques often fall short in capturing insights related to the experiences or perceptions of citizens or in identifying existing initiatives.

Participatory methods are generally viewed as tools for collaboration and decision-making, but they can also be relevant for understanding what is important to citizens and for identifying small-scale initiatives that can be considered. Digital scraping is particularly interesting in this regard. This method can be used to analyze the discourse surrounding specific themes, thereby enhancing the context and relevance of participatory processes. When it comes to digital methods and related tools, the focus is on examining the discourse of residents about certain topics, whether or not connected to events or places (Digital Methods Initiative, 2014). Although research into social media data is widely used in the Digital Humanities, it remains relatively unexplored territory within the field of participatory design, especially in area-oriented planning.

In the book Participatory Design Theory: Using Technology and Social Media to Foster Civic Engagement (2018), Saba Golchehr and Naomi 53

Bueno de Mesquita presented the potential of digital methods for participatory research through their own case study. In our research within this project, we also applied a digital scraping tool that provides valuable insights into locations and individuals that may be relevant for visits and interviews, particularly when local intermediaries are still unknown. Our research has shown that it is beneficial to continue using this tool even after the initial field studies, allowing search terms to become contextually more relevant.

There remains significant potential in the use of digital methods in an integrated area project, both in the data collection phase and in the community development phase. There are undiscovered platforms and social networking services that can facilitate active virtual interactions while also supporting strong connections to physical locations. These opportunities provide valuable prospects for designers focused on engaging communities for sustainable participation.

DIGITAL SCRAPING Digital scraping allows us to gather data from online sources, aiding in the identification of water-related initiatives in and around our research area. This method can uncover important themes and initiatives that might otherwise go unnoticed or be more challenging to identify through other means.

The Source Distance Research method (see Figure 33) involves investigating the presence and ranking of specific sources in Google‘s search results using tools like Google Scraper and IssueDramaturg.

In the first iteration, three search queries were conducted: „Oirschot water,“ „Spoordonk water,“ and „Beerze water,“ analyzing results from Google, Bing, and DuckDuckGo. This process led to the creation of a list of water-related keywords and initiatives, and discussions with a boundary spanner helped confirm the relevance and uncover new information. A critical observation was that certain perspectives are underrepresented in Google search results, which affects the relevance of information.

In a second iteration, we developed an extensive list of water-related keywords focused on specific issues such as flooding and drought.

The search queries resulted in unique websites that were ranked Design Academy Eindhoven, SI–LAB, 31 January 2025

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based on their frequency. The research employed search settings to locate local initiatives and themes.

In the third iteration, the focus broadened to include solutions and perspectives related to water retention and climate change.

We conclude that using Google Scraping in the exploratory phase provides valuable insights and the opportunity to discover broader themes and initiatives, leading to a better understanding of the water management challenges in the region. However, this process also raises questions about the interpretation of personal data.

This method offers valuable suggestions for locations and individuals of interest to visit, especially when local intermediaries are still unknown. We have concluded that it is beneficial to continue using this tool even after the initial field studies, as this enables search terms to be better aligned with the context of the research.

This facilitates the establishment of relevant connections and the formulation of more targeted questions, ultimately enhancing the effectiveness of subsequent research.

Figure 33: Small part of the list of the scraping conducted with corresponding results.

Screenshot taken by Niene Boeijen 55

FIELD RESEARCH PARTICIPATORY ACTION RESEARCH Informed by the preliminary research with GIS and open data, Lucas defined four categories of actors that can play an important role in the water transition: farmers, businesses, residents, and nature. Additionally, he conducted an inventory of actors in the area concerning their quantity and dependence on water, which resulted in a comprehensive list of actors. Although these steps do not yield an exact priority list where certain actors stand out clearly above others, they do provide insights into the communities within the various themes and the „stake“ these parties have in a water transition.

Depending on that „stake,“ Lucas chose to select an appropriate tool for the interviews, such as an eliciting tool or speculative scenario. The interaction design process, unlike the scientific trajectory, focuses more on designing the methodology of interaction and is thereby more interventionist in nature. While a design researcher investigates a phenomenon, the research object is also shaped and directed in consultation with, for example, the local community. This approach— often referred to as Participatory Action Research—is particularly interesting in a context where direction is given to a more desired future and to „empowering“ local communities within it.

Lucas conducted interviews with the following parties: a plant nursery, a car wash, and an organic farmer.

Due to its physical proximity to the highway and the canal, a plant nursery likely requires irrigation for the trees, although this water is not intended for consumption. The nursery consumes significant amounts of groundwater during dry periods, approximately 7,000 cubic meters per week (equivalent to the annual consumption of 30 people), drawn directly from the subsoil. During times of water surplus, the excess water from his plot drains into the canal through underground drainage pipes. Despite the substantial water usage, there is less urgent need to irrigate the trees. In scenarios of drought and water shortages, the trees do not die immediately; they simply grow very little, keeping the circumference of the tree trunk unchanged. This has negative long-term implications for the nursery‘s operations, although not immediately during dry periods. Furthermore, this party stands out because there are minimal requirements for water quality (in contrast to the stringent standards for irrigating crops intended for consumption). Consequently, using water from the highway to irrigate Design Academy Eindhoven, SI–LAB, 31 January 2025

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the trees is a feasible option.

During the conversation with the nursery owner, an eliciting sheet was used (see Figures 34 to 37) to take him through a scenario and explore how he would respond to it. It became clear in the discussion that creating a water buffer or basin (above or below ground) would require vast quantities of water, which he did not envision immediately.

However, he saw great potential in using the canal as a buffer. The water from the highway (along with other excess rain) could be stored in the canal, and during dry periods, he could use a pump to irrigate his nursery from the canal.

Figures 34 to 37: The eliciting sheet used by Lucas during the interview with the plant nursery. A „what if“ scenario was presented, and the nursery owner‘s response was subsequently recorded.

This scenario was then developed into a visualization that could be used for further research.

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For the other interviews, Lucas used the same eliciting tool (see Figures 38 to 41). A car wash, located in one of the identified industrial areas, has a significant daily water consumption of 250 liters per wash, resulting in approximately 6,000 cubic meters of clean tap water used annually. The owner is open to new ideas, such as storing rainwater with an underground buffer for use in the car wash.

There was also discussion about alternatives to prevent used water from entering the sewer system, which aligns with the idea of encouraging residents to disconnect downspouts and collect water in their gardens. This would reduce pressure on the sewer system.

Additionally, there are opportunities to purify the used water with a natural filter of plants so that it can infiltrate and recharge the groundwater level. This actor could be of interest for our use case due to his substantial water usage without strict quality requirements.

Figures 38 to 41: Eliciting sheet used by Lucas during the interview with the owner of a car wash.

A „what if“ scenario was presented, and the interviewee‘s response was subsequently recorded.

This scenario was then developed into a visualization that could be used for further research.

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An interview with an organic farmer (see Figures 42 to 45) led to the following insights: This farmer is heavily reliant on groundwater for his eight scattered plots in the Oirschot region. Since he cultivates above-ground crops intended for human consumption, the water quality requirements are strict. The groundwater is regularly sampled and tested by an external entity. The farmer expresses skepticism about using water from the highway, as he suspects it may be too contaminated. He considers it most beneficial for all highway water to be retained locally and allowed to infiltrate into the ground, which would not only purify the water but also replenish the groundwater level. Further exploration in later interviews with new eliciting tools could be valuable in challenging and potentially modifying the assumption regarding contaminated highway water.

Figures 42 to 45: Eliciting sheet used by Lucas during the interview with the organic farmer. A „what if“ scenario was presented, and the interviewee‘s response was subsequently recorded.

This scenario was then developed into a visualization that could be used for further research.

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ETHNOGRAPHIC RESEARCH Research associate Niene Boeijen adopted a slightly different approach in the field research, taking a more ethnographic perspective. Prior to her exploration, she marked several locations for visit, including the canal, community center Aarle, Chapel de Heilige Eik, and waterway intersections. The choice of these places was largely based on desk research conducted using digital scraping.

Additionally, she used the criterion of selecting locations where she had not previously engaged with boundary spanners in the area, allowing her the opportunity to gain new insights. Figure 46 shows the area where Niene conducted field research, both during her joint activities with boundary spanners and during her independent field research.

It is a warm day in May 2024. Niene ventures out alone, allowing herself to be guided by unexpected encounters and events in the area, without formulating questions in advance. She wears walking shoes, carries a camera, and has a notebook; this intentional choice in clothing/look is intended to raise people‘s curiosity about her activities, with the aim of encouraging them to approach her and initiate conversations.

Figure 46: Map highlighting the area where Niene conducted field research. Map created by Niene Boeijen.

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[ THE CANAL ] Niene began her exploration at the information point in Oirschot, where she conducted an initial inventory of water- and nature-related themes in the area. During this stop, she was also pointed out the new bicycle bridge and the harbor location, both of which are important for further conversations and observations. She approached an 18-yearold boy at the tourist information point in the Market, located in the old town hall. When she asked him about water-related stories and issues, he first mentioned the lack of swimming locations nearby.

When asked about the canal, he said, „Well, it’s just there,“ and noted that there is a triathlon held in the canal, near the new footbridge.

Additionally, the boy pointed out the landing stage at De Rijt and mentioned a rivalry between the neighborhoods above and below the canal. He had moved from the Oirschot neighborhood above the canal to a neighborhood below it. Although the rivalry is not strong, jokes are made about it. He couldn‘t precisely explain the cause of this rivalry but noted that the highway has a different impact than the canal. Furthermore, he reported issues with waterlogging, where streets flood and the parking garage even fills up. The nearby natural areas are wet and muddy but still accessible.

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[ THE WATERANGEL ] At the municipal harbor on the canal, along De Rijt, Niene met the initiator and owner of De Waterengel (see Figure 47), a wheelchairfriendly tour boat service. The woman mentioned that they recently obtained the permit to operate the harbor. However, the harbor, which was constructed by the municipality in 2009 with the intention of promoting more water recreation, is not optimal; it is neither deep nor wide enough and lacks essential facilities. Nevertheless, the harbor offers opportunities, especially now that the canal is gaining popularity. With De Waterengel, this woman can offer unique boat tours, including programs for people with dementia, which have garnered significant interest.

However, across from the harbor, there is a significant conflict with residents of De Heeren van Oirschot (see Figure 48), who are concerned about potential nuisances, despite the harbor existing before their apartments were built. Despite groundless objections, many parties and consultation procedures are involved, with the new municipal council supporting the plans. The situation illustrates both the potential of the canal for recreation and the resistance from local residents that complicates its use.

Figure 47: Image of owner Nancy van Heeswijk from the website of De Waterengel. Source: https://dewaterengel.nl/ 65

Figure 48: Tour boat De Waterengel. Photo taken by Niene Boeijen.

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[ FROGS AND ORCHIDS ] At the bicycle bridge, an elderly lady catches Niene‘s attention as she gazes at the water, expressing her concerns about the absence of frog spawn (see Figure 49), which, according to her, should have normally appeared by this time. She is not alone in her worries: the two residents whom Niene decides to ask follow-up questions to live nearby and keep a close watch on the ponds next to the canal, a place that was once teeming with lively frogs but now seems to be increasingly empty due to drought and the disruption caused by the new bicycle bridge. The stories they share are filled with frustration and sadness; frogs and wild orchids, once abundantly present, are disappearing due to human intervention and unnatural conditions.

The lady nostalgically recounts her youth on Oude Grintweg, where wild orchids flourished, and her anger over the loss of these natural treasures is palpable. However, she has a glimmer of hope; one orchid from her old garden has been planted in her new home, which has now grown into a beautiful collection (see Figures 50 and 51).

The gentleman has also attempted to propagate orchids, but the construction of the bicycle bridge has had a devastating impact there as well. Their stories reflect a deep-rooted connection to nature but also a growing discontent with the changes threatening local ecosystems. The elderly, with their rich local knowledge, share their experiences and memories, but they face limitations in navigating a world that increasingly overlooks their familiar reference points.

Figure 49: The spot where Niene spoke with the elderly lady. Photo taken by Niene Boeijen.

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Figures 50 and 51: Photos of the orchids and frogs that the residents have given a new place in their garden. Niene was invited by the resident. Photos taken by Niene Boeijen.

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While walking through the area, Niene came across several interesting findings, including a groundwater meter (Figure 52) near the chapel where the first mass of the year took place, and a small sign indicating the location where the Beerze crosses the canal (Figure 53). The latter is a hydrologically interesting point that tells a story about the relationship between nature and human interventions. Where nature once sought its path freely, the landscape has now been altered by human actions, leading to an unnatural flow of water. Despite the bustle of cyclists on the path along the canal, this spot seems largely unnoticed; the Beerze is often overlooked, even though it forms a valuable connection between two bodies of water.

While sharing her experiences with a boundary spanner in the area, Niene noticed that he immediately understood what she meant, raising the question of whether more people are aware of this place and its significance. The absence of activities or notable features at first glance makes it easy to forget that this location was once an important natural ecosystem. The question of the value of this place lingers, prompting reflection on the impact of the altered watercourse on both the environment and the local community. The crossing of the Beerze is not only a physical point in the landscape but also a symbol of the complex challenges that arise when human development conflicts with natural processes. These elements could be utilized as a „conversation piece“ in further research.

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Figure 52: A groundwater meter as a possible conversation piece?

Figure 53: The Beerze, a symbolic place of connection between two bodies of water.

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ACTOR MAPPING After identifying actors in four categories: farmers, residents, businesses, and nature, we organized a joint session with RWS, RUG, CK, and DAE to plot these actors on a two-dimensional axis during a workshop session at Rijkswaterstaat in Utrecht.

The horizontal axis represents ‚little interest in water‘ versus ‚significant interest in water,‘ while the vertical axis reflects ‚little water consumption‘ versus ‚significant water consumption.‘ With this approach, we aimed to make an initial assessment of the interest and importance of each actor concerning water-related issues from the various perspectives (institutional, community, and participatory) of the participants in this mapping (see Figure 54). For instance, farmers, who use relatively large amounts of water, hold significant interest in this matter, while households have lesser interest. On the other hand, nature, represented by entities such as trees, uses relatively little water but still has an interest in the problem and may not be adequately represented by a specific actor. An interesting question is which actors we have in view and how we position them from the perspective we represent.

During the workshop, there was a need for clarification regarding the chosen criteria for the axes. Questions arose about why these criteria were selected and what the labels meant in terms of quantity (for example, what is considered ‚much‘). A key finding was that a large majority of the actors fell into the quadrant of high water consumption and significant interest in water (see Figures 55 and 56). Further exploration of this category in the next step would be desirable.

This exploration could include a more accurate assessment of water consumption and quality, as well as evaluating the capacity of the involved parties to address the issue (whether it be a shortage or an excess) independently, identifying interdependency relationships, and establishing criteria for grant eligibility.

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Figure 54: Actor mapping at Rijkswaterstaat in Utrecht with RUG, CK, and DAE.

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The greater value of this exercise lay not so much in the outcome of the map but in the discussions it facilitated. It served as a means to explore how the three perspectives within this project relate to one another. Some insights that emerged from this process include that the institutional perspective primarily focuses on existing actors, structures, and established pathways, while the local perspective centers on individuals who organize around a shared interest. In contrast, the participatory perspective is more attuned to initiatives that have not yet come to the forefront but may be potentially interesting. Ideally, a joint definition of the axis system would allow for a clear differentiation between institutional and participatory approaches. This process should also provide insight into the reasoning behind the selection of certain actors.

Figure 55: Outcome of actor mapping at Rijkswaterstaat in Utrecht with RUG, CK, and DAE.

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AD RAAIJMENKES AKKER en WERKTUIG

RELATIEBEHEER RWS (DISTRICT) MJ

NH vdVALK HOTEL (BEST)

DE STAD AUTOWASSERETTE

KAMPINA BRANDWEER ONDERNEMERS VERENIGING

vd BOSCH TRUCK WASH

KOEIENBOER

PHILIPS (KANTOOR)

ZWEMBAD DE DOLFIJN VEETEELT

AQUABEST

DIPPIEDOE (BEST)

HEERLIJKE OOGST

DRINKWATER VEE

ECOENERGIE

BEWONERS OMGEVING

SWAANS (WELKE?)

DE GROENE CORRIDOR

BELGIE RWS

RWS ZN

DEFENSIE (RUB) HEIDE BEST GOLF

SHELL

PALLANDE

DELTARES

VWM (RWS)

BRABANTS LANDSCHAPS BEHEER

GEMEENTE OIRSCHOT TEAM LO, RB SL SJAAK KLAASSEN ZWANENBURG

KLIMZAAL DE PANNE

VOETBAL VERENIGING

KERK KATTENBERGSE

CARNAVALS VERENIGING

PRO RAIL

KLOOSTERS

VOEDSELBOS KATTENBERGSEBROEK

VLIEGEND

GPO/PPO (RWS)

IenW DGMO

GEMEENTE BEST

LANDGOED BAEST WATERSCHAP DE DOMMEL

TENNET KRIEKAMPEN SOLAR PARK

DE OORSPRONG BIERBROUWERIJ

BEERZE DAL

BRABANT WATER

PROVINCIE BRABANT PROGRAMMA INFRA

WESTFIELDS

BOOMTEELT KANAAL (RWS)

DE MORTELEN

NOORLAND

DE KEMMER

AZC

DE SCHEPER

GEMEENTE EINDHOVEN GEMEENTE OIRSCHOT

HEERENVIJVERS

ENEXIS

BERMPLANTEN

BESTRON

HERAS

MAIS, GRAS EN AARDAPPELTEELT

OMGEVINGSMANAGER RWS INNOVA58

IenW WKK

FORELLEN VISVIJVER

WVL

IenW DGWE

CAMPING ‘t LAAGEIND BRABANT LANDSCHAP

Figure 56: Outcome of actor mapping at Rijkswaterstaat in Utrecht with RUG, CK, and DAE.

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PARTICIPATORY MAPPING Participatory Mapping is often described as a spectrum of collaboration, co-decision-making, and the transfer of power.

However, participatory mapping can also serve as a way to explore what is happening within a community and to experiment with different perspectives. In our case, we organized participatory mapping workshops at various points with this goal in mind: having the international partners practice with the different perspectives.

Here, we describe a workshop we conducted with international partners in Karlsruhe.

For the broader research question outlined at the beginning of this document, which we are submitting with partners in Belgium, Germany, France, Switzerland, and Ireland, three partner sessions have been organized in different countries throughout the research.

Each country addresses its own case and challenges, but the common goal is to ensure that technological innovations (such as draining, filtering, and cleaning road water for reuse) are complemented by social innovations (like climate-adaptive water hubs developed with and for the community).

For the live partner meeting in Karlsruhe in June 2024, Naomi Bueno de Mesquita organized a participatory mapping workshop (see Figure 57) with tools that were prepared and designed by Niene Boeijen. For each use case, a map of the relevant area was distributed (see Figures 58 to 63 for the area maps of all use cases).

The mapping workshop was designed to facilitate an in-depth exploration of community engagement in area-oriented planning by practicing with three different perspectives: local, participatory, and institutional. The session aimed to provide insight into how these perspectives and their approahces influence area development strategies, particularly within the framework of the Sponge Works project.

The workshop utilized three different maps for each case study: an infrastructure map, a stakeholder map, and an area map, allowing participants to gain a comprehensive overview of the context in which they were operating.

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Figure 57: Participatory mapping during the live partner meeting in Karlsruhe in June 2024. Photo taken by Naomi Bueno de Mesquita.

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Figure 58: Map of Heverlee, Belgium use case, focusing on the E40 highway [50.8462, 4.6958].

Map created by Niene Boeijen.

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Figure 59: Map of the Dutch use case, focusing on the A58 highway [51.49203, 5.34878]. Map created by Niene Boeijen.

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Figure 60: Map of the French use case, focusing on the N59 highway [50.8462, 4.6958]. Map created by Niene Boeijen.

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Figure 61: Map of the German use case, focusing on the A4 highway [50.8057, 6.0990]. Map created by Niene Boeijen.

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Figure 62: Map of the German use case, focusing on the A4/A61 highways [50.8948, 6.6949].

Map created by Niene Boeijen.

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Figure 63: Map of the Swiss use case, focusing on the A1/A4 highways [47.42913, 8.51256]. Map created by Niene Boeijen.

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At the beginning of the workshop, participants received a handout outlining the objectives and instructions for the activities (see Figure 64).

The institutional perspective was discussed concerning traditional practices and pressures that often dominate decision-making processes. The local perspective emphasized the importance of local knowledge and shared interests within local communities, especially when navigating shared challenges. Lastly, the participatory perspective highlighted the value of community input in exploring issues without preconceived conclusions, allowing for a flexible engagement with matters based on stakeholder input.

During the workshop, participants undertook mapping to identify their perspective and visualize important places, boundaries, and opportunities relevant to their perspectives. They were expected to follow these steps: STEP 1: Each participant selected relevant locations for their perspective and placed markers on the map. They then shared stories about these locations and captured their significance in a few words on stickers attached to each marker (see Figure 65).

The focus then shifted to identifying borders on the map. Using tape, participants marked relevant boundaries, recording both physical barriers, such as roads and fences, and metaphorical boundaries, such as social, economic, or psychological constraints (see Figure 66). By articulating the nature of these boundaries, they gained better insight into the challenges presented by different perspectives for community engagement.

Next, the workshop highlighted the interrelationships between places and borders. Participants discussed how these elements were interconnected and influenced community dynamics, emphasizing the complexity of both physical and metaphorical boundaries in shaping community experiences and participation.

STEP 2: Participants were asked to indicate opportunities on the map using specific stickers. A different color was used for each opportunity, indicating consensus from multiple perspectives. This visual element

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Figure 64: Handout with instructions for the activities and the various tools used during the mapping workshop. Handout designed by Niene Boeijen.

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Figure 65: Participatory Mapping workshop in Karlsruhe with international partners. Participants practice with perspectives. Photo taken by Naomi Bueno de Mesquita.

created a clear overview of shared possibilities and enhanced collaboration among the involved parties. Participants were also given the space to express disagreements. When a proposed opportunity was not widely supported, a „disagree“ sticker could be used.

This provided an opportunity to clarify viewpoints and engage in discussions about different visions and interests.

Additionally, it was crucial to document the discussed opportunities and viewpoints. Participants used text boxes to explain why each item was relevant to their perspective. This documentation formed a summary of the stories shared during the workshop, making the opportunities and underlying reasons visible, as well as showcasing the involvement of diverse perspectives in the participatory process.

STEP 3: During the workshop, delineation of focus areas was performed using colored ropes (see Figure 68). Participants used these ropes to surround all markers of the same color on the map, thus enclosing relevant places and opportunities for each perspective. This visual tool helped participants draw attention to the specific areas they considered important. As they laid down the rope, they adjusted its

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position until a balanced delineation for each approach was achieved.

Following this delineation, a discussion ensued in which participants evaluated the choices made. They discussed whether everything they wanted to include was actually captured, whether the delineated area might be too large, and what might be missing. This discussion also enabled the exploration of the visual and spatial relationships between the different perspectives, which is crucial for a deeper understanding of how various interests and opportunities are interconnected. In this way, not only the focus areas become clear, but also how perspectives on the area relate to one another.

Before the workshop in Karlsruhe began, it became clear that the preparatory materials, such as the WETsus article and the instruction sheet, had been read by almost no one, necessitating a brief presentation. Due to time constraints and new agenda items, the actor mapping was skipped, and the session focused on a few specific use cases without the presence of key use case owners. This led to a disorganized start and highlighted the importance of actor mapping and the presence of a workshop facilitator, as evidenced by the effective session with facilitator Liesbeth Huybrechts in her group.

Figure 66: Participatory mapping in Karlsruhe with international partners. Stickers are used to indicate opportunities on the map.

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Figure 67: Participatory mapping in Karlsruhe with international partners. Ropes are used to delineate and discuss focus areas.

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During the workshop with the group in Hambach (which Naomi attended, see Figure 67), the paper map was effectively used in combination with visiting websites of actors and initiatives.

The discussions uncovered tensions between participatory and institutional perspectives, with participation often regarded as a formality rather than an integral part of the decision-making process.

This provided valuable insights for our research into how the actors of the German use case approach these perspectives, emphasizing the need for more time to further explore these issues.

Although the workshop in Karlsruhe was somewhat chaotic, we see significant potential for this mapping and the associated tools in future sessions or for future research. However, a key requirement is the need for more time, better preparation of participants, the presence of use case owners performing the mapping, a prior presentation, and a workshop facilitator.

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Figure 68: Participatory Mapping workshop during a practice session with RUG and CK in Eindhoven led by Niene Boeijen. Photo taken by Naomi Bueno de Mesquita.

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PHASE 2: THREE PERSPECTIVES FOR AREA-ORIENTED PLANNING

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We departed from the idea that three perspectives play a key role in area-oriented planning: the local perspective, the participatory perspective, and the institutional perspective. Throughout the research, we defined what each perspective contributes and takes: these perspectives offer unique strengths and weaknesses that influence the effectiveness of community engagement in area development.

The local perspective (which we someyimes also label as the ‘community’ perspective in the project) encompasses in-depth local knowledge and a good understanding of the needs and priorities of the community, focusing on individuals organized around a shared interest or very much invested in the local community. This knowledge and embedding allow initiatives to be better aligned with local needs.

Furthermore, there is a strong sense of trust and legitimacy within the community, contributing to greater acceptance and involvement in development projects. This perspective also has the ability to mobilize local resources and support, which is essential for successful implementation.

On the other hand, there are also weaknesses associated with the local perspective. There is potential for isolation/insularity, meaning external opportunities and broader initiatives may be overlooked.

Additionally, there is a risk of bias towards immediate community interests, which can conflict with long-term sustainability goals or incoming/new communities. Communities often have limited access to institutional resources and formal support mechanisms, which can restrict their capabilities.

The participatory perspective offers an inclusive approach that values diverse voices and focuses on the collection of data across various scales and timeframes. This flexibility allows for problems to be adjusted and redefined based on community input, with the same community continuously being redefined. Moreover, there is openness to innovative solutions and multidisciplinary collaboration, which can contribute to creative and effective approaches to complex issues.

However, this perspective may lack in-depth, locally rooted knowledge and connections, thereby compromising the effectiveness of participatory processes. Additionally, there is a risk that this approach becomes fragmented without clear goals, leading to process fatigue.

Finally, it can be challenging to obtain formal recognition and support from institutional bodies, complicating implementation.

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The institutional perspective offers important advantages to the participatory perspective, such as access to formal resources, funding, and regulatory support. This enables long-term sustainability to be assured and alignment with broader policy goals. Furthermore, institutions often possess expertise in administrative matters (such as grants), contributing to the efficient execution of projects. On the other hand, this perspective also presents a risk of a top-down approach that does not align with local community needs. This can lead to potential inertia, slowing down innovation and responsiveness.

Additionally, this perspective may prioritize formal knowledge over local insights and initiatives, which can result in a legitimacy gap.

Contributions from the local community and institutions to the participatory perspective are crucial. Communities provide grassroots insights and practical applicability for participatory processes, strengthening legitimacy and trust among local stakeholders.

Furthermore, they facilitate the identification of local intermediaries (which we also refer to as boundary spanners) who can bridge the gap between local and participatory efforts. On the other hand, institutions provide stability and ensure that participatory processes have the necessary resources and regulatory support. They also help align participatory initiatives with broader policy frameworks, making them sustainable in the long term and/or scalable.

Recognizing and balancing the local, participatory, and institutional perspective is essential for long-term enagement of the local community in climate-adaptive water hubs. The key is to combine the strengths of each perspective.

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TENSIONS BETWEEN THE PERSPECTIVES Due to a continuous tension between these perspectives, it is important to map actors from each perspective and regularly update these maps. This ensures that all three perspectives are adequately represented and maintained. Additionally, it is essential to deepen the analysis of case studies to identify best practices and lessons learned in balancing these perspectives. We should also develop tools and methods that integrate insights from each perspective, allowing future area development projects to be effectively guided (we will present such a tool later in the document). Furthermore, workshops should be organized where representatives from the three perspectives come together to promote dialogue.

BALANCING BETWEEN THE PARTICIPATORY AND INSTITUTIONAL PERSPECTIVES An example where the tension between the participatory and institutional perspectives was clearly visible in this case is Buurtgroep De Kemmer (n.d.). Niene interviewed a boundary spanner in this neighborhood group. This individual had gathered local perspectives over an extended period of time and presented them to the municipality in a comprehensive and well-substantiated report.

In bringing together the perspectives, it is important to explore why the municipality may have overlooked certain findings in its policy vision. At the same time, the legitimacy of this individual as a representative of various local initiatives needs to be further scrutinized. Understanding the dynamics between participatory input and institutional actions within the neighborhood group is crucial.

The participatory perspective has strengths in promoting inclusion and collaboration among stakeholders, encouraging the integration of local knowledge, and possessing the flexibility to address dynamic challenges. On the other hand, this perspective may struggle with scalability and acceptance of regulations, and it can exhibit a lack of the structure needed for long-term sustainability. Conversely, the institutional perspective offers stability and predictability through established rules and norms. It brings administrative expertise and ensures alignment with broader policy goals and access to resources. However, it often lacks the flexibility to adapt to changing 93

circumstances and can become disconnected from local community needs, leading to a legitimacy gap.

In the paper „Balancing Institutional and Participatory Space in the Management of Water Imbalance: A Dual Institutional and Participatory Design Perspective“ (Neef et al., 2024), to which RUG and DAE contributed, the integration of these two approaches is explored. Key points include the complementary nature of institutional and participatory approaches, where each can offset the weaknesses of the other.

In Table 2, we outline these strengths and weaknesses of both perspectives (somewhat hyperbolically). The paper outlines various dilemmas and balancing acts necessary for the integration of participatory and institutional approaches. This includes balancing the deductive logic of institutions with the abductive logic of creativity and participation to create space for innovation within institutional frameworks. It is also important to combine structured frameworks with flexibility to accommodate both local contexts and broader policy frameworks. An interesting reflection is how ‚uncertainty‘ and unpredictability in outcomes (a precondition for the participatory approach) can be accommodated within institutionally driven participatory processes.

Table 2: Strengths and weaknesses of institutional and participatory design methods. From the WETsus article „Balancing Institutional and Participatory Space in the Management of Water Imbalance: A Dual Institutional and Participatory Design Perspective“ (Neef et al., 2024).

ORIENTATION (TO)

APPROACH

STRENGTH

WEAKNESS

Institutional

Deduction & induction Analysis & pattern-oriented

Lock-in, path-dependent

Participatory

Abduction Action & learning by doing

Insufficiently substantiated

Institutional

Generic; analysis-oriented Structural & transferable

Hard to engage with. hard to change

Participatory

Specific; interventionist Incidental & action-oriented.

Hard to measure. hard to replicate

Logic

Methodology

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ORIENTATION (TO)

APPROACH

STRENGTH

Institutional

Situations ‘as is’ Technical

Biases of: overrepresentation of status quo; perspectives of researchers.

Participatory

Openness and democratic principles.

Caring confrontations

x

Institutional

Role confirmation Focusses on established power dynamics; explains influence of vested interests of status quo

Exclusion.

Not focussed on maximizing representation and inclusivity.

Participatory

Role subversion Empowerment of minorities, underrepresented actors, nonhumans, etc.

Unbalanced representation of actors

Institutional

(Ostensibly) organized, structured

Limited space for creativity (due to embedded inert rule systems)

Participatory

(Ostensibly) Messy, dynamic

Time-consuming

Institutional

Inside-the-box Structures the agency of actors; Structures the possibilities of what can, must, or must not take place in decision-making processes

Restricts behaviour

Participatory

Outside-the-box Being free from rules may lead to new possibilities

Unrealistic at system-wide scale

Institutional

Inertia / predictability-oriented Focus on stability (dynamic equilibria) so as to consolidate and perpetuate distributions of goods or power of actors.

Limited adaptive capacity

Participatory

Change-oriented Focus on change-oriented action so as to change the status-quo

Too particular for system change

Institutional

Legitimacy from rules.

Rules inform actions.

Takes long, high-threshold

Participatory

Legitimacy from actions Action seek to change rules

Difficult to upscale due to disconnect from legal framework

Political

Power

Process

Rules

Adaptability

Legitimacy for actions

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WEAKNESS

We further discuss how a combination of institutional and participatory approaches can contribute to better water management and other transition challenges in the Netherlands. It emphasizes that the weakness of one approach often serves as the strength of the other, allowing them to complement each other. This requires ongoing coordination and an evolving design process that integrates both existing and new local and regional initiatives, as we have attempted to visualize in Figure 69. Essential are boundary spanners who facilitate knowledge exchange and manage expectations. Moreover, an institutional analysis is crucial for navigating complex governance structures and enabling participatory action. The combination of both approaches can lead to innovative solutions and more resilient systems but requires collaboration between top-down and bottom-up approaches, valuing diverse perspectives, and respecting and allowing for alternative interpretations of the process.

Figure 69: An illustration of the gradual evolutionary convergence of an institutional and participatory approach. From the WETsus article „Balancing Institutional and Participatory Space in the Management of Water Imbalance: A Dual Institutional and Participatory Design Perspective“ (Neef et al., 2024). Visualization created by Niene Boeijen.

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BALANCING BETWEEN THE PARTICIPATORY AND LOCAL PERSPECTIVES The tension between the local and participatory perspectives emerged during an actor mapping exercise with Rijkswaterstaat, CK, DAE, and RUG (see Figure 54) and at various other points in the project.

This tension is a result of the inherent biases and blind spots of each perspective.

The local perspective has advantages as it is represented by community members with in-depth local knowledge. Local boundary spanners connect social networks and act as recognized facilitators.

However, this perspective can exhibit blind spots, such as ignoring external initiatives and broader benefits due to an overly strong focus on immediate and local needs.

In contrast, the participatory perspective involves outsiders without a clear agenda, resulting in the integration of a diversity of voices.

This perspective looks beyond organized interests and also addresses informal initiatives that are not structured or ogranised. A key point, however, is that participatory designers can become too involved in such initiatives, which may lead to role confusion. Many examples show that they sometimes act as social workers (Miessen, 2011; see also Golchehr & Bueno de Mesquita, 2018). This situation can jeopardize professionalism and raise ethical concerns.

Merging these perspectes enables designers to maintain their focus by collaborating with local boundary spanners. This leverages the strengths of both approaches: designers provide a broad and open view using innovative methods, while boundary spanners ensure grounding within the community.

A balanced approach is essential for the sustainability of communityled projects. By utilizing local knowledge, participatory designers can ensure inclusion and avoid the risks of over-involvement and bias. This strategy ensures that projects are rooted in the community‘s needs and remain open and perceptive to broader or new initiatives.

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EXCHANGE OF PERSPECTIVES USING THE SWIMLANE DIAGRAM For the exchange between perspectives and to support a process model for GO-CAWH, research associate Anne Vader developed a variation of the Swimlane diagram.

Many process modeling methods use the concept of swimlanes as a mechanism to organize activities into separate visual categories.

It is a method to represent a process in which multiple teams/ departments/organizations collaborate. The different lanes illustrate where processes differ and where they align. This makes the active collaboration transparent. Swimlanes are commonly used in business and management (Lucidchart, n.d.). There are open-source online tools that can be used to create a custom swimlane diagram, such as this one: https://swimlanes.io/ By visually acknowledging the different processes and their overlaps, understanding of each other’s steps is created. Swimlanes are primarily used as a communication tool, enabling representatives to clearly illustrate complex decision-making to all stakeholders. They quickly and clearly highlight inefficiencies, addressing situations where responsibility is lacking or where collaboration is needed.

In the case of the GO-CAWH project, there are three different processes that occasionally overlap and rely on each other, yet each must maintain its own pace and character. The strength of bundling the different perspectives lies in respecting and safeguarding these differences, not merging them. The institutional perspective cannot be subsumed by the participatory or local perspectives. Thus, the swimlanes protect the distinct processes while also ensuring collaboration. There is no need to compromise beliefs and findings; instead, the focus is on exchanging information. No compromises, only additions.

The swimlane model can be continuously adapted and supplemented.

As values are carefully filled in for each area, actor, and possibility, the acquired information, along with any missing information, creates an overview of the situation. For instance, if information about interests or decision-making cannot be obtained, this indicates something about the approachability of the involved actor, making it clear that decision-making from this actor should not be expected. Filling in the entities and selecting the values ensure that estimates regarding Design Academy Eindhoven, SI–LAB, 31 January 2025

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involvement are based on data rather than assumptions about the positions or interests. The differences between the assumptions of the actors and other perspectives compared to the situation as viewed through the lens and methods of representatives from the participatory perspective thus become clear. The model helps maintain role integrity. In situations where responsibility is lacking or there is a need for collaboration, the swimlane model provides a direct representation of the whole, making the need explicit. The swimlane model simplifies communication about very distinct and complex processes that must work together.

For GO-CAWH, Anne has sketched an iterative waterfall model as a variation of the swimlane, as it offers a sequential system that allows for revisiting earlier phases while also requiring the completion of subsequent phases to meet expectations. A drawback of many iterative models is the risk of evading accountability; the ability to remain indefinitely in the process can lead to a lack of responsibility, which is problematic in the context of applied processes at Rijkswaterstaat, where efficiency is important.

While iterative processes are common among designers, they can cause bottlenecks regarding time and costs for entities like Rijkswaterstaat, as they require accountability. This can be unrealistic, especially in design contexts. A circular iterative model offers more flexibility as it is not bound by strict deadlines but also brings risks, such as the fact that progress and collaboration are often conditional and not always made explicit. Conversely, the iterative waterfall model provides a good balance by combining the benefits of other iterative models with the assurance of progress and accountability.

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Figure 70: Iterative waterfall model for the participatory perspective. Diagram created by Anne Vader.

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Figure 71: Iterative waterfall model for the institutional, participatory, and local perspectives.

Diagram created by Anne Vader.

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Figure 72: By placing the different perspectives and processes in a swimlane, touch points are created where relevant knowledge exchange can occur between the perspectives. Diagram created by Anne Vader.

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PHASE 3: IDENTIFYING AND WORKING WITH PARTICIPATION OPPORTUNITIES

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We have developed a mapping tool, building on research from phases 1 and 2, to pinpoint opportunities for participation. This tool is primarily tailored for representatives from the participatory perspective—those who spearhead participation processes—it is not meant for representatives from other perspectives.

Although designed with participatory leaders in mind, elements of the tool can also benefit organisations such as Rijkswaterstaat, municipalities, and provincial authorities. These stakeholders can use parts of the tool to enhance participation efforts in both current and upcoming projects. Additionally, designers and other creative professionals can find value in the tool for their own participatory projects.

The tool offers insights and helps make informed decisions in different phases of the participatory process in order to engage specific stakeholders, allocate resources, select the most suitable methods, etc.

The mapping tool can be accessed here (https://nieneb.github.io/ participatory-tool/#/)!

We‘ve enriched the tool with visual stories for GO-CAWH, enabling users to create their own actor network maps and extract relevant stories. However, potential users should note that the tool requires prior knowledge and is specifically crafted for those directly involved in participatory processes.

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INTRODUCTION

SCOPE

PHASES

CONDITIONS

REPRESENTATIVE

A e en E o tion Definition Re e Co e tion

ACCESS EXCHANGE COMMUNICATE PROCESS

INSTITUTIONA COMMUNIT. PARTICIPATOR~

EXPLANATION EXAMPLE POSITIONING

GOVERNMENT ORGANISED

COMMUNIT. ORGANISED

NONORGANISED

EXPLANATION LINKS TO SOURCES LINKS TO RESEARCH

Figure 74: A schematic overview of the website architecture. Original diagram created by Anne Vader and modified by Toni Wagner.

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ACTIONS

METHODS TOOLS

MAPPING APPROACH

ACTIVATION

GOAL Od METHO` GOAL Od TOOL

KNOWLEDGE MAP

T~PE Od§ ACTIVATION

DESCRIPTION Od§ METHOD

VISUAL STORIES

DESCRIPTION Od§ ACTIVATION

ARCHITECTURE OF THE MAPPING TOOL The website features key components that form the architecture of the mapping tool, as illustrated in Figure 74. Designed by Anne Vader, this architecture, also known as the ‚roadmap,‘ comprises three main parts: scope, positioning, and actions. Each component serves as a chapter in the participatory process. The parts are aligned and interconnected within the website.

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SCOPE The „scope“ defines the breadth and parameters of the project, encompassing its phases, conditions, and representatives. This component sets the boundaries and context within which the participatory process operates.

PHASES The phases delineate the participatory approach process, encompassing the stages of assessment, inventory, definition, research, co-creation, dissemination, and adaptation. This progression is further illustrated by the iterative waterfall model (see previous chapter) to clarify the sequence of phases involved.

Assessment Phase: This phase addresses the fundamental question: „Why are we starting this participation process?“ It establishes the rationale for initiating engagement.

Exploration Phase: Here, we focus on „Who is involved?“ This stage involves identifying and analyzing the actors present, along with their relationships. We collect and validate information about the area, stakeholders, and their interconnections.

Definition Phase: In this phase, we consider the question: „Who and what do we know and have?“ We assess the potential for participation by identifying available opportunities and resources.

Research Phase: This stage tackles the question: „Who and what don’t we know or have?“ We define the participation goals by addressing knowledge gaps, transforming possibilities into actionable participation opportunities.

Co-Creation Phase: During this phase, we ask: „What do we need for effective participation?“ The focus is on fostering collaboration and creating spaces for dialogue among stakeholders through the design, production, and documentation of participatory sessions.

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Dissemination Phase: This phase seeks to answer: „What did we learn?“ We present the outcomes of the participation sessions, translating collected information into actionable insights Adaptation Phase: Finally, we explore: „How can we act?“ This phase emphasizes applying the outcomes to real-world scenarios by evaluating the potential impact of the results.

Each of these phases comes equipped with a set of methods and tools tailored to gather relevant data specific to the questions at hand, facilitating a structured and informed participatory process.

A detailed definition of each phase is provided here (https:// nieneb.github.io/participatory-tool/#/approach/scope/ phases).

CONDITIONS The conditions outline the prerequisites essential for initiating a successful participatory process. Collaborating with diverse stakeholders, each having differing expectations and interests, necessitates thorough preparation. Based on our experience, it is crucial to recognize that team members rarely share identical needs regarding these conditions. Starting the process with the assumption that everyone has the same requirements fails to respect the unique perspectives and positions each representative holds. It is therefore necessary to explicitly communicate each person‘s needs, strengths, and weaknesses.

A representative of the participatory perspective plays an active role in this process. This representative is tasked with identifying opportunities for participation that facilitate informed decision-making throughout the design process. We recommend considering the following key elements before launching the participatory process: Access: Evaluate the availability and accessibility of the necessary inputs for the participatory process.

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Exchange: Foster a shared responsibility among team members to actively provide and share relevant information Communicate: Establish effective channels to connect with both the team and external actors, ensuring that all voices are heard.

Process: Create necessary agreements to establish a clear framework for collaboration, defining roles and expectations.

A detailed definition of the conditions is provided here (https://nieneb.github.io/participatory-tool/#/approach/ scope/conditions).

REPRESENTATIVES Respecting each other‘s expertise, perspectives and knowledge, is essential for a participatory approach. Each position within the process is represented by an individual connected to the project team, while these representatives do not form the local project team. Instead, they embody key perspectives, including community, participatory, and institutional representatives.

Institutional Representative: This representative offers a broader understanding of the actors and decision-making structures involved. Their expertise helps contextualize decisions and influence existing frameworks, determining when and how to integrate participation effectively. In the GO-CAWH initiative, the institutional representative was Rijksuniversiteit Groningen.

Community Representative: This representative orchestrates community involvement, focusing on the needs and interests of local residents. Their goal is to develop solutions that reflect community realities by providing insights into community dynamics and mapping connections among actors. In the GO-CAWH initiative, this role was held by Coöperatie Kloostersland.

Participatory Representative: This representative identifies opportunities for participation Design Academy Eindhoven, SI–LAB, 31 January 2025

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and promotes inclusive decision-making by addressing blind spots in other perspectives. They utilize various research methods to uncover overlooked actors and advocate for a diverse range of knowledge and expertise. Rather than just representing diversity, they design processes that emphasize its importance. In the GO-CAWH project, this role was filled

by Design Academy Eindhoven.

Together, these representatives foster a balanced and informed participatory process, each playing a crucial role in collaboration among diverse perspectives.

A detailed definition of each representative is provided here (https://nieneb.github.io/participatory-tool/#/approach/ scope/representative).

POSITIONING This section outlines the organization of representatives within the participatory process, distinguishing among three ways of positioning: Government-organized positioning, Community-organized positioning, and Non-organized (or organized around individual interests) positioning. from an an individual interest. Governmentorganized refers to processes facilitated by regulation. Organized around a shared interest pertains to individuals who unite to achieve common goals. Individual interests are often still unknown but can become visible through a participatory approach and evolve into an organization around a shared interest.

GOVERNMENT-ORGANIZED POSITIONING: Focuses on the needs and interests of institutional actors, ensuring that their perspectives and requirements are integrated into the participatory process.

COMMUNITY-ORGANIZED POSITIONING: Centers on the needs and interests of individuals within a community—a group connected by shared interests. The primary objective is to develop and synchronize solutions that resonate with the lived experiences of community members.

NON-ORGANIZED POSITIONING: Addresses the needs and interests of actors who have not yet been identified. Utilizing various research methods, this approach aims to uncover overlooked stakeholders and 111

those presumed to be informed, ensuring their inclusion in the decision-making process.

A detailed definition of each positioning is provided here (https:// nieneb.github.io/participatory-tool/#/approach/positions).

ACTIONS To customize generic solutions for specific contexts and facilitate active user engagement with the tool, we have incorporated the ‚Actions‘ section. This section consists of three entries: METHODS & TOOLS: For each phase (as outlined in the ‚Phases‘ section), we recommend specific methods for collecting data. This includes guidance on how and when to implement methods such as actor mapping, ensuring that users can effectively gather and analyze information.

MAPPING APPROACH: Participants can input data to create an actor network map, which visualizes entities such as locations, actors, and positions (represented as nodes) and their interrelationships (depicted as lines). Users can assign values to these entities, allowing the visualization to adapt according to their preferences. By selecting different parameters for correlation, users can gain unique insights.

ACTIVATION: Users of the tool are empowered to respond to the identified opportunities based on the gained insights.

While the ‚Scope‘ and ‚Positions‘ sections offer overarching insights into the sequence of phases within the participatory process, the ‚Actions‘ section provides practical guidance on how to address the questions that may arise during each phase.

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MAPPING TOOL The Actor Network Mapping tool, developed by Niene Boeijen and Anne Vader, enables users to input and organize data. By collecting, correlating, and visualizing this data in various ways, the tool generates insights through different visual representations of the user input.

The suggested methods and tools assist users in identifying participation opportunities, enabling a mapping approach that collects data to support phases and activations based on the insights gathered from visual stories. These activations are outlined and recommended to guide users on how to respond to the identified opportunities.

The tool is designed to facilitate the collection and organization of data, ultimately enhancing possibilities for participation. It is continuously evolving, as the data will add and change over time.

Users can create, upload, and adjust their actor networks as needed, with no limit on the number of downloads.

The data system empowers users to pose different questions, each of which can tell its own visual story. Through the actor network map, a personalized visual story can be created based on correlations between some or all of the following entities: [AREA] This refers to the area where the participation process occurs.

The area may encompass values that are administrative, cultural, social, or natural.

[ACTORS] Defined as individuals, groups, or organizations playing a role in the participation process, various values are recorded, including their positions, specific interests, or roles in decision-making.

[POSITIONING] This section discusses the actors positioning, distinguishing between positioning from a government-organized interest, positioning from a community (shared) interest, or positioning from an an individual interest. Government- organized refers to processes facilitated by regulation. Organized around a shared interest pertains to individuals who unite to achieve common goals. Individual interests are often still unknown but can become visible through a participatory approach and evolve into an organization around a shared interest.

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[POSSIBILITIES] This encompasses resources and opportunities that can be explored within the participation process, including materials, expertise, knowledge, and financial resources.

Table 3 displays the values associated with each entity, which we have currently assigned but may vary or change depending on the specific case.

Table 3: Different values we have assigned to the entities of places, actors, positioning, relations, and possibilities.

AREA

AC R TO R S

POSITIONING

POSSIBILITIES

Boundary: administrative, judicial.

Position: community-organized, unorganized, government-organized.

Organization type: Government, community, individual.

Form: material, financial, symbolic, network, knowledge, experience, skill, time.

Function: cultural, social, commercial, natural, unclear, to be determined.

Importance: political, social, financial, cultural, environmental, unknown, to be determined.

x

Usability: constant, variable, incidental, unknown, to be determined.

x

Decision-making: majority, representation, unanimous, compromise, anticipation, unknown, to be determined.

x

Goal: facilitate, organize, activate, inspire, inform, unknown, to be determined.

x

Urgency: responsible, demand, necessity, wish, expectation, anticipation, rejection, unknown, to be determined.

x

x

x

Representation: resident, administration, official, manager, forest ranger, visitor, owner, user, researcher, enforcement officer, unknown, to be determined.

x

x

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Figure 75: A screenshot of the frontend of the website. It displays actors and places with different values and relationships between the two entities. Created by Niene Boeijen.

Interpretation of the visualizations can yield insightful information.

For instance, Figure 75 illustrates the actors and locations along with the relationships between these entities, distinguishing between proximity, ownership, or collaboration with a place. Each actor is classified as belonging to a governmental, community, or individual category.

Particularly interesting scenarios arise when an actor is involved in multiple clusters and connects them, as depicted in Figure 76. Here, a governmental actor serves as a link between several locations, visualizing boundary spanners who facilitate collaboration across different domains.

Figure 77, which presents data from our use case, reveals that the Wilhelmina Canal is connected with many ‚individual‘ actors, in contrast to other locations such as the A58, De Kemmer, or Brabants Landschap, where actors are not grouped around shared interests.

We also observe new places emerging linked to the Wilhelmina Canal, such as the harbor, which brings additional actors into the network.

While no definitive conclusions can be drawn at this stage due to limited input data, the visualization will become increasingly comprehensive and valuable as new data is uploaded.

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Figure 76: A schematic overview of how the entities might relate to each other. Visualization created by Anne Vader.

Figure 77: A screenshot of the frontend of the website. It clearly shows which location is connected to many actors. Created by Niene Boeijen.

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Figure 78, „Areas“ represents the geographic or administrative regions where participation takes place. It highlights the locations where actors are engaged in decision-making and collaborative processes.

This visualization helps identify the scope of participation, showing where engagement is strong and where there may be gaps. By understanding the distribution of participation across different areas, it becomes possible to explore new connections and opportunities for broader involvement.

Figure 79, “Actors” illustrates the individuals, groups, or organizations involved in the participation process. It defines their roles, values, and connections to specific areas. This visualization provides insight into the diversity of participants and their level of involvement. It helps reveal whether participation is balanced, whether certain groups are missing, and how actors contribute to decision-making processes.

Figure 80, “Positioning” shows how actors are organized within the participation process. It distinguishes between governmentled actors, shared-interest groups, and unaffiliated individuals. By mapping these positionings, the visualization clarifies the structure of participation, indicating whether it is driven by formal institutions, collective efforts, or individual initiatives. This helps in understanding power dynamics and the potential for informal actors to become more organized over time.

Figure 81, “Connections” visualizes the relationships between actors, illustrating the links formed through shared positions, interests, or collaboration. The size and density of connections highlight key influencers, central hubs, and potential gaps in interaction. This insight is valuable for identifying areas where collaboration can be strengthened and ensuring that participation processes are inclusive and well connected. In this figure, we observe that, based on the input data, the Wilhelmina Canal has the highest number of connections, followed by Buurtgroep de Kemmer and De Water-Engel. In contrast, Brabants Landschap has the fewest connections.

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Figure 78: Under “Areas” the tool represents the regions where connected actors are involved in the participation process. By identifying where the participation process occurs the tool shows possible new links and areas.

Figure 79: Under “Actors” the tool represents whoever is involved in the participation process defining it as either individuals, groups or organizations whose values are recorded and linked to the area also including their positions, specific interests, and roles in decision-making.

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Figure 80: Under “Positioning” the tool provides insight into how the actors are organized, specifying which actors belong to each position and the number of actors per position.

Figure 81: Under “Connection” the tool visualises and gives insight on the different connections between the involved actors. The size indicates the amount of connections that the actors have.

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WHAT INSIGHTS DO THE DATA-VISUALISATIONS PROVIDE? The data-visualisations provide valuable insights into participation opportunities by structuring key components. By carefully entering the values for each area and actor, a clear overview emerges: Area: Each water innovation project is location-specific. The definition of this location varies depending on the actors involved and their perspectives. By explicitly defining the values attached to the location, discussions about what the area includes and what should or should not be included as part of the area can be conducted more effectively.

Actor: Participation involves actors from different organizations, each with various interests. The values assigned to these actors clarify their roles and positions within the process, facilitating the identification of potential collaborations and conflicts.

It is essential that different values are chosen independently; multiple values cannot be selected simultaneously for one entity, which helps in recording conflicts. When an actor has conflicting interests and it is unclear which interest is primary, this situation can be classified as a conflict.

Missing information, such as ambiguity around interests or decisionmaking, provides insights into the approachability of the involved actors, indicating whether decision-making with these actors could be feasible. Filling in the entities and selecting values ensures that estimates regarding involvement are based on data rather than assumptions.

The ability to correlate data can yield valuable insights, particularly into the relationship between areas and actors in terms of the values assigned to the connections between these entities. Examples of questions to explore include: „How many connections does an actor have?“ and visualizing the distribution of different types of actors they are connected with. Other questions worth considering include: „What values connect these actors?“ or „Which types of representatives are over- or underrepresented?“ Additionally, there are interesting research opportunities to further explore the relationships between actors, such as: Which positional values are related to interest values?; Which positional values correspond with scale values?; Which positional values are associated Design Academy Eindhoven, SI–LAB, 31 January 2025

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with representative values?; and Which positional values are connected to urgency values?

The relationship between actors and opportunities can also be explored, with questions such as: Which positional values are associated with form values? or Which decision-making values relate to accessibility values?

By analyzing these relationships, we can develop a broader understanding of the underlying patterns and dynamics in network structures.

TECHNICAL SPECIFICATION The technology used for this visualization is Neo4J - Graph (n.d.). A knowledge graph, or semantic network, represents concepts from the physical living environment through data points (nodes) and their connecting relationships (edges). This database organizes knowledge into an interconnected structure, with each node symbolizing a distinct entity. The edges define the relationships between these entities, improving our understanding of their interconnections.

For our project, it is important to collect data about the location of Oirschot, as well as about the people, organizations, and places we have encountered. In the design process, it is essential to determine which entities and connections are relevant and what values we assign to those entities. We then need to establish what questions we want to be able to pose to the system.

The insights we gather are stored in a Neo4J database, allowing for effective access. The goal is to develop a user-friendly website that communicates with this database via an API. So far, this development has not been realized due to time constraints and limited technical skills.

To further develop the open source mapping tool, developers can visit this website (https://github.com/NieneB/participatory-tool).

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POSSIBLE ITERATIONS The interactive network visualization should equip users with the skills and foundational knowledge to make informed choices and highlight what the tool can offer that they cannot achieve on their own. Users should be able to create their own nodes, provide input on actors, and create informative layers, accompanied by relevant guides.

Additionally, it is important to provide insights into the relationships between actors and understand why certain interactions may or may not be connected. Initially, users should learn about three perspectives: institutional (aware of formal and informal rules), grouped around a shared interest (such as a cooperative), and loose/ individual initiatives (like an orchid lady or water angel). This will facilitate the navigation through the complexity of the stakeholders involved and their interests.

To further expand the tool, it would be interesting to enhance its capabilities by opening the database with an API. This will allow for more queries and increase the dynamics of the data, for example, by providing insights into which positions share the same interests.

The iteration can also focus on generating more data visualizations; instead of asking questions, we can visualize various answers and formulate new questions based on those answers. These new questions can then be incorporated into the methods, tools, and activations.

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CONCLUDING AND FURTHER RESEARCH

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In this research, we employed a three-part structure: an exploratory research phase focusing on the participatory perspective, the identification of three perspectives for area-oriented planning, and a tool to identify and work with participation opportunities.

Prior to the use case analysis, we studied the role of visual methods, particularly maps, within spatial and participatory design processes.

We utilised, amongst others, a framework developed by Carton that applies „frames“ as a lens to analyze the design and interaction with maps. The three frames— analytical, design, and negotiation—offer various approaches to decision-making in participatory design processes and helped us make informed decisions about map use and design in a participatory process. Within this process, datadriven analyses (such as exploration using GIS, open data, and digital scraping), creative methods (the eliciting tools used in interviews and other visual methods), and maps for political negotiations (actor mapping and participatory mapping) converge to promote inclusive area-oriented planning.

During the exploratory phase, both qualitative and quantitative data and soft and hard data were collected and synthesized. The maps, compiled using GIS, open data, digital scraping, and other methods, contributed to formulating targeted research questions for field research and identifying relevant individuals and locations for further exploration.

An important consideration in further studying digital scraping methods is exploring perceptions surrounding solutions for water management. It would be valuable to analyze social media data with geo-tags to understand how local communities communicate about water issues and potential solutions they propose. This offers unique insights into the experience of the problem, supported by data generated by residents themselves.

In our exploration of the three perspectives, we identified a knowledge gap between participatory approaches within the design world and participatory methods applied by government agencies.

This discrepancy seems to stem from the different ways in which ‚uncertainty‘ is approached and dealt with. Government agencies often strive for specific outcomes, while creatives leave room for open, research-driven results. Better understanding this tension between the need for unpredictable outcomes and the inertia of governmental institutions is crucial for designing and implementing participatory processes.

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Another knowledge gap we identified exists between participatory representatives and government representatives, particularly evident in the governmental focus on the highway and the Kloosters service area, including the location of pavilions. From a participatory standpoint, this area may not be the most compelling, as it does not engage the local population, raising questions about its suitability for establishing a community participation project. Employing participatory research could reveal that other locations might be more relevant to connect with the highway and the water transition or it might reveal actors relevant for this context who might otherwise go unnoticed.

We propose a collaboration between participatory designers and local boundary spanners, enabling designers to maintain their focus while benefiting from the in-depth local knowledge of community members. Local boundary spanners connect social networks and act as recognized facilitators, although they can sometimes exhibit blind spots by overlooking external initiatives and broader benefits due to an excessive focus on immediate local needs. This collaboration combines the strengths of both approaches: designers bring a broad and innovative perspective, while boundary spanners ensure that projects are grounded in the community. Also, by leveraging local knowledge, participatory designers can enhance inclusion and mitigate the risks of over-involvement, ensuring that initiatives remain rooted in the community’s needs while remaining receptive to broader opportunities and their design profession.

We further explored how combining the institutional and participatory perspectives can enhance water transitions by creating institutional space for local initiatives or initiatives not represented yet. While institutional analysis and the creation of institutional space are novel concepts within the participatory approach, they are essential for establishing sustainable participation projects. Conversely, the institutional perspective benefits from the participatory lens, which is more receptive to diverse initiatives that may not be directly linked but can nonetheless prove crucial.

The strengths of each approach often compensate for the weaknesses of the other, allowing them to complement each other. This synergy necessitates ongoing coordination and an evolving design process that integrates both existing and new local and regional initiatives. The concept of institutional space represents the freedom for community initiatives to make autonomous decisions regarding design, content, Design Academy Eindhoven, SI–LAB, 31 January 2025

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processes, and resources. It encompasses not only the absence of constraints but also the presence of supportive conditions (Oteman, 2014, p. 4). By adjusting rules through institutional design, we can create additional space (Neef et al., 2024) that provides opportunities to upscale initiatives or unify previously disconnected efforts around a common interest. This institutional space can even lead to a role reversal, where governmental entities like Rijkswaterstaat take on a participatory role.

To synthesize the three different perspectives, we introduced the swimlane diagram. This model has the potential to better align the processes of each perspective while respecting their uniqueness.

However, providing a more robust rationale for the choices made within each process would enhance future research.

A clear definition of roles before initiating such projects has proven essential. Based on our experience and research findings, we developed an Actor Network mapping tool to facilitate the participatory process and identify opportunities for participation.

Utilizing data from our research conducted at Kloosters, this tool can be implemented from the outset by individuals leading participatory initiatives. The tool guides users in familiarizing themselves with three key perspectives: the institutional, the local, and the participatory perspective. Users are encouraged and guided in how to integrate these perspectives into their participatory projects.

This understanding will help navigate the complexities inherent in participatory initiatives and address the diverse interests of the involved actors.

For future research, we aim to further enhance the tool so that the entered data can produce increasingly complex visual results.

For example, we want to enable inquiries such as, „How are actors connected regarding certain values?“ Additionally, we plan to investigate how closely an actor is linked to, for example, the municipality—not in geographical terms, but in terms of administrative, symbolic, and other relational distances. We also intend to identify areas that are well-connected to the community but less connected to organizations. Furthermore, we aim to assign weights, directions, and properties to the connections within the network. By integrating more of this complexity into the system, we can pose more intriguing questions and gain richer insights.

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