p i h s n R E T IN journey
Student;
Nguyen Hoang Khoi (BABAIU15112) Duration:
22/01 - 15/06/2018 (32 days)
An unforgettable experience as a human resouce executive!
PREFACE To me, internship and starting a journey have no difference. Going somewhere, you will have to prepare clothes, and going for your future, you will have to grab experience. Fortunately, I had an truly unforgettable experience at Mega We Care Ltd. Company, where I had a chance to work as an HR excecutive dealing with recruitment issues and organizing cohesive internal activities, which will definitely be useful for my future career. First of all, I would like to send my heartfelt thanks to Ms. Thuy - Human Resource Manager as well as my beloved colleagues, who gave me advice to develop myself and many opportunities to experience what an HR professional actually has to do. That could be considered as a remarkable milestone of my life. Besides, I also feel grateful to International University and Ms.Ly for giving me a chance to practice what I have learnt. Finally, I hope whoever is reading this will have a good experience with my "book". Best Regards, Hoang Khoi.
1
Table of contents I. Preface ..............................................................................................................................................1 II. Company Background .........................................................................................................3 1. Gểẻeneral Information .................................................................................................................4 III. Internship Profile ..................................................................................................................... 6 1. Remakable activities ...............................................................................................................7 2. Human Resoure Department ......................................................................................... 8 IV. Prepare For Other Journeys ........................................................................................... 9 1. CV (skills acquired and drawbacks) ..........................................................................11 V. Conclusion .................................................................................................................................12 VI. Appendix ......................................................................................................................................13 VII. References ...............................................................................................................................18
2
COMPANY BACKGROUND
INTRODUCTION Established in 1982, Mega Lifesciences public company limited is actively involved in helping millions of people have access to safe, effective, world class quality nutritional & herbal supplements, OTC and ethical products. From Thailand to the world, Mega is engaged in manufacturing, marketing, selling and distributing quality pharmaceutical, nutraceutical products and Fast Moving Consumer Goods (FMCG). Headquartered in Bangkok, Mega has its presence in 31 countries across the globe. Mega's business activities across all major stages of the pharmaceutical industry value chain provide them with increased opportunities to pursue growth by realizing potential synergies arising from coordinating our efforts across business segments in their selected markets. See more in Appendix Part.
3
Mega Lifesciences first invested to Vietnam in 2001 and up to nơow still maintain the mission that cảares and commits to human ưwellness. They are thinking, growing and changing.and on their journey to a healthier life.
These criteria below shows what Mega Lifesciences has brought to Vietnam
PRODUCTS
TRENDING
Complimentary Medicines OTC Medicines Prescription Medicines
Mega Vietnam tends to expand throughout Vietnam since their first arrival in 2001 and especially focuses on expanding more market share of Eugica - a cold and flu củure brand recently. Nowadays, customers find it easier to reach Mega products.
CUSTOMER
Mega's customers are anyone from any stratifications in the society, whoever looks for the wellness with a relatively reasonale price. Hospitals and Pharmacies also highly appreciate Mega's products, especially Mega We Care branded products due to their high effectivenes
PHILOSOPHY
Mega's vísion is to create a thinking organization which will change before it is forced to change. An organization ưthat will live and grow beyond each of us.
4
5
Profile INTERNSHIP
MEGA LIFESCIENCES (Vietnam) Ltd. 5th Floor, Etown Building, 364 Cong Hoa, Tan Binh District, HCM City Mega Jobs - Viet Nam Mega Jobs - Viet Nam (028) 38 123 166 tuyendung@megawecare.com www.megawecare.com 6
REMARKABLE ACTIVITIES
01. INFORMATION TRANSMITTING Training is an effective means of developing and informing staffs. My assignment was to make it become more and more effective and attractive through redesigning visual aids such as pictures, power points, videos, etc. for training courses.
02. INTERNAL ACTIVITIES Mega is a company that desires to care for human wellness, therefore, there are a lot of programs to encourage healthy lifestyle of staffs such as No- Elevator Day, Eating Healthy Day, Spỏortday, etc. I also had to design visual aids to communicate those meaningful messages to whole staffs. Luckily, I had opportunity to join in 2 biggest event of Mega within the first 2 quarters. Mega Sportday ưwas such a big event that not only showed perfectly the organization's Good Health By Yourself spirit but also was an unforgettable memory among staffs. In such important occasion, I supported HR team to ưorganize ưưwell relevant stuffs before event such as designing standees, posters, contacting suppliers, etc. and control activities during event so as to ensure a successful Mega Sportday. Birthday Events for staffs are held periodically every 2 months, in which we present staffs small meaningful birthday gifts, have some small activities and listen to Managers' sharings about fields of life. Tasks needed that I supported HR team were somehow quite similiar to Mega Sportday's ones, however, in smallẻer scale and less complex.
03. RECRUITMENT ACTIVITIES Recruitment activities of Mega HR Department have initial nature functions such as attracting and enlarging candidates pool. As that point, I took responsibility of supporting HR Team seeking for suitable candidates' CVs. Nevertheless, challenges for a student studying double mảạajors like me in such a 4.0 generation were finding an approach to combine Marketing and Human Resource Management in order to successfully reach more candidates, ưwhich required building good contents and selecting right chanels to promote recruitment news. During that HR innovative process, I was in charge of writing attractive contents ỏfor posts and creating viral campaigns that could help reaching out many moreẻ candidates.
(See more illustrative pictures in Appendix Part) 7
HUMAN RESOURCE DEPARTMENT If Sales and Marketing Department is blood, Human Resource Department can be considered as heart of the company. Perhaps all HR Departments always have basic traditional fuctions such as recruiting, selecting, training, etc. However, after working with my Manager, I acknowledged that a good HR Dept. also has to know how to actively consult other functional Managers - not always just listen requirements of them in Job Analysis stage to create reasonable Job Descriptions. It is because we are the one who knows best about labor market and we also have a wider view of the company status. Be proactive, not reactive! We are still doing well on accomplishing HR tasks. However, the only problem that Mega HR Department is facing, in my opinion, is keeping the recruitment methods up to date with the 4.0 time. It is vital that we should try to take advantage of social media in order that recruiting will be easier and more effective by reaching more and more candidates. Building Up Relationships
Performance Evaluating
Consulting
Recruiting and Selecting
Separating or Developing
Training Compensation Managing
8
One lesson that impressed and influenced me a lot was Risks Management. In our department, staffs are encouraged to take risks (dare to make risky decisions or to do something that we usually think we can not). However, foreseeing possible risks and preparing solutions to overcome them if they actually occur Ć°are crucial. Everytime we organize events for the company, or event recruit and select employees for departments, we all have to apply Risks Management theory to avoid or at least, reduce unwanted regrets. This theory can be applied in not only my future career, but also every aspects of life.
IMPACT: There are three persistent goals I
want to achieve in the future, those are: getting higher degree, working for a big organization and running a business by my own. For such reasons, I decided to work internship at HR Department, which truly gave me an overall view of organization from organization charts, internal activities and problems that each deparments may face with. This also helped me get used to the workplace and partly generate initial ideas of my ideal organization that I want to work in or to build up in the future. Actually, before internship, I had no ideas about Human Resource, I just thought of working as a Marketing agency. However, after a month, I decided to study double major and thought of expanding my field to Business Administration.
CORRELATION:
Attending to Human Resource Management course while working in HR Deparment was really supportive. On one side I could remember lectures better by having precedent practical knowledge, on the other side I could work methodically or understand faster what colleagues were discussing. It was easy for me to give illustrative examples for tháşťeories in text book because all examples I gave was indeed retrieved from the reality.
It is undeniable that Human Resource job is not as easy as cake like others still usually assume, it is because human is a complex creature with complex thoughs and different behaviors. During my internship time, I was introduced some aspects and methods, from which, at some points, we can evaluate a person personalities and performance. This helps reduce the probability that Ć°we may have to "suffer" in the future. Absolutely, I can also apply this useful lesson for my future career.
Other concepts that I could apply in working were studied in Marketing courses. Those knowledge became objectives and guidelines for me to generate ideals of applying digital marketing into recruitment process.
9
Prepare for OTHER
Journeys 10
NGUYEN HOANG KHOI OVERVIEW
SKILLS ACQUIRED
I feel that spending time working internship at HR Dept was such a good decision. Thanks for that, I had a chance to learn about how a real .organization looks likeworking and operates Besides, I could also practice what I had learnt from HRM course last semester
REMARKABLE LESSONS Values
Knowing self-value and applying IKIGAI model
Designing
I am now able to use softwares designing things.
Organizing
I am now able to organize well tasks needed to be done even they are multi-task
Evaluating
My sense of evaluating a person was increased from searching for CVs task and observing interviews.
MILESTONES
Risks Dare to take risks, however, you Management must manage possible risks. Knowing how to use time Time Management effectively and avoid lateness Knowing about 16 types of MBTI Test
January - February
Designing Viewsnews - an internal magazine
March - April
Supporting Woman’s Day & Birthday event Recruiting some positions
personalities
May
Supporting Mega Sportday
June
DRAWBACK
Planning for recruiting delivery men
Through internship time, I feel that one urgent problem I should pay attention to is lateness. And it is also vital to try to be more effective in time management
SELF-EVALUATION Time Managing Designing skills Brainstorming English Team Work
11
SUMMING UP Dur During my daily life, I have noticed that lack of time tim management, or to be more specific, lateness is not good. However, not until I worked in Mega, did I realize it really affects iinternship n one’s performance and leads to failure. There is a on ne’s p saying tthat “Life changes when we change”. Therefore, I believe that it’s not too late to start Therefore chang changing myself now and that would be my first plan after internship.
12
APPENDIX
13
APPENDIX 1: MEGA LIFESCIENCES BUSINESS SEGMENT REVENUE Source: Company 2017 Annual Report Publised on 06 Mảarch 2018
APPENDIX 2: LIST OF TOP 10 SHAREHOLDERS AS ON DECEMBER 29, 2017 Source: Thailand Securities Depository Co. Limited
14
Source: Mega Lifesciences 2017 Annual Report published on 06 March 2018
15
16
APPENDIX 4 S TA F F S F O R M E D " M E G A" W O R D I N S P O R T D AY 2018 Source: Mega Lifesciences Vietnam
APPENDIX 5 S TA F F S B I R T H D AY O N 8 MARCH Source: Mega Lifesciences Vietnam
Mega
Lifesciences
APPENDIX 6 L E A F L E T F O R J O B FA I R Source: Mega Lifesciences Vietnam
ÄˆĚ ÍťF WKjQK OÍ…S YjR QăP WĚšL 7KiL /DQ KLÍ&#x;Q QD\ 0HJD Ăżm Fy PÍ?W ͡ TXÍŠF JLD WUrQ WRjQ WKÍ— JLÍłL 0HJD WtFK FΉF WKDP JLD YjR YLÍ&#x;F JL~S ÿ͚ KjQJ WULÍ&#x;X QJĚ ÍľL Fy FËż KÍąL WLÍ—S FÍ…Q FiF VҧQ SKŇP GLQK GŃÓĽQJ WKҧR GŃÓ§F WKXÓ•F Nr WRD Yj NK{QJ Nr WRD DQ WRjQ KLÍ&#x;X TXĚť FKĚ˝W OĚ ÍťQJ KjQJ ÿ̿X WKÍ— JLÍłL
17
01
02
MEGA LIFESCIENCES 2017 ANNUAL REPORT
MEGA LIFESCIENCES VIETNAM VIEWSNEWS
03
04
WWW.MEGAJOBS.COM.VN
WWW.MEGAWECARE.COM
REFERENCES
18
The future has many names: For the weak, it means the unattainable. For the fearful, it means the unknown. For the courageous, it means opportunity. - VICTOR HUGO -
International University