A Heart Full of Gratitude
It seems like yesterday that DEMDACO was an idea and now, thanks in large part to you, we are commemorating our 25th anniversary. Although there have been many changes since 1997, we still strive to Lift the Spirit in all that we do. We hope to continue providing unique artisan products that add meaning to our customers’ lives for years to come.
Everything we produce is made with purpose and careful consideration toward bettering those special relationships. Our regional categories of made-to-order products reflect the beauty of exceptional locations and act as everlasting remembrances of familiar and far-off places. Find joy in memories of time spent adventuring or relaxing with family and friends.
Finally, our independent retail partners within the gift and home industry are very important to us and we continue to be inspired by each of you. The promise we make to you is to continue honoring our commitment in doing good and providing meaningful gifts that speak directly to the heart. We thank you for your partnership in this endeavor and hope that within these pages you’ll feel inspired to Lift the Spirit in your own communities.
We look forward to growing more with you in 2022 and beyond.
Demi Lloyd, CEO & Co-FounderREGIONS
From mountains, deserts, coasts and every landscape in between, where we go informs who we are. Take a moment to breathe and appreciate the views of awe-inspiring rocky regions, soothing beach waves or sunshine by the lakeside, Wherever you are, there are memories made, photos taken and souvenirs to treasure. Picking up something from every stop along the way, reflect your unique journey in these useful everyday products and décor items.
Choose your favorite style! 8 different art collections showcase the distinct landscape and features of each region through themed imagery
Find more to love! Our art library has over 100 different offerings, including retailer requested artwork and seasonal scenes
There’s nothing quite as awe-inspiring as a mountain range. Tall peaks and low valleys are home to a multitude of animal and plant species. Even the weather is different as you windingly ascend trails and discover hidden wonders like lakes and ravines. It’s a place to find power and self while contemplating ways to capture that adventurous feeling.
Lake
Lakes can be a hive for activities like boating or swimming, but also quiet reprieves for reflection and peaceful meditation. The dual nature of these beautiful bodies of water reflect the balance between our working lives and the self-care we seek in our downtime. Whether tending to your curiosity or pausing a moment to take in the view, adventure awaits.
Coastal
The sound, sight and smell of the ocean in itself is a kind of therapy. Soaking in the sun, enjoying the repetition of incoming waves and listening to the call of birds nearby reminds us that there is life beyond our own busy schedules.
ART LIBRARY
DEMDACO is proud to offer a variety of customizable options, complete with a robust art library full of illustrations and sentiments to fit your every need. From the first snowfall to sunny days in the sand, commemorate it all with personalized keepsakes to keep that feeling alive.
Choose your favorite style! 8 different art collections showcase the distinct landscape and features of each region through themed imagery
Find more to love! Our art library has over 100 different offerings, including retailer requested artwork and seasonal scenes
Bearfoots®
Available SKUs: 394
A beloved favorite, the lighthearted fun these humanized animals offer bring smiles and laughter wherever they go.
Black and White
Available SKUs: 88
A timeless look, black and white home décor and games fit in anywhere. Classic styles are easy to mix and match for a cohesive collection.
Hometown Love
Available SKUs: 15
Our most requested collection, these products work anywhere and are suitable for any region. Everyday items with customizations that are meant to bring you back to your roots.
Holiday
Available SKUs: 96
Seasonally appropriate images for products that make the greatest gifts. Deck the halls with ornaments, mugs and other items perfect for winter!
STATEments
Available SKUs: 172
Say it all with three lines of personalization. Great for abbreviations or area codes, this is the largest opportunity in our library to make it yours and bring a truly unique product to the market!
Graphic Icons
Available SKUs: 515
Take a fresh approach with variety and depth to make any display into a statement.
Dean Crouser
Available SKUs: 500
A proven performer with a vast art library to choose from. Look out for new Blue Crab art.
Sentiments
Available SKUs: 220
Inspiring phrases meet soft backgrounds that are versatile with any theme. New sentiments and formats available now.
Entertaining
The places we go shape us the most. Breaking from routine, exploring new terrain and seeking adventure revives the deepest parts of our souls and stay with us long after our return. Fostering that fond recollection is the simple souvenir, taking us back to the feeling of untethered freedom. With barware, mugs, coasters, travel tumblers and more, the souvenir takes on a more functional form to entertain guests and prompt storytelling with every use. All formats are customizable with personalized options for each region courtesy of Make It Yours!
Make it yours.
METAL TUMBLER WITH LID features
• Make it a grande with 18 ounces and a BPA-free lid
• Vacuum insulated and double walled so it’s always hot (or cold, if that’s your thing)
• Skid-proof cork bottom on stainless steel for maximum slippage security
• Hand wash only, but no need to brush
• That’s a full wrap on the art coverage with over 60 images to set the scene
• Take your pick from two typeface options in upper and lowercase
CORK BOTTOM TUMBLER WITH LID features
• Make it a grande with 16 ounces and a BPA free lid
• Skid-proof cork bottom on durable ceramic for maximum slippage security
• Hand wash only, but no need to brush
• That’s a full wrap on the art coverage with over 60 images to set the scene
• Take your pick from two typeface options and personalize your message
• Doubles as a planter if coffee isn’t your thing
METAL MUG WITH LID features
• Plenty of room for 12 ounces, featuring a handle for your comfort
• Vacuum insulated and double walled so it’s always hot (or cold, if that’s your thing)
• Skid-proof cork bottom on stainless steel for maximum slippage security
• Hand wash only, but no need to brush
• Laser art designs with nearly 40 images to set the scene
• Take your pick from two typeface options in upper and lowercase
•
•
STEMLESS WINE GLASS features
• Fill ‘er up with 15 ounces in this contemporary glass tumbler
• Heat treated for strength and durability that lasts
• Hand wash only, but no need to brush
• That’s a full wrap on the art coverage with 75 images to peruse
• Take your pick from two typeface options with room for personalization
• Pour a tall one with 16 ounces of space
• Heat treated for strength and durability that lasts
• Hand wash only, but no need to brush
• That’s a full wrap on the art coverage with nearly 100 images to set the scene
• Take your pick from two typeface options with room for personalization
LATTE MUG features
• Make it a grande with 16 ounces
• Hand-dipped in lead-free glaze and microwave safe
• Hand wash only, but no need to brush
• Extensive printed and laser art library
• Take your pick from two typeface options and personalize your message
See more!
3005014379 GI Flip Flops Latte Mug – Bone (16 oz.)COFFEE COZY features
•
features
• Crafted conveniently with a button loop for easy storage
• Art library to choose your own image
• Made by you with 2 lines to personalize
• Take your pick of two typefaces Sentiments
$9.00
SPOON REST features
Home Décor
Take a piece of your trip back with you with ornaments, picture frames, hanging canvases, shelf art and more to remind you of all your favorite destinations. Make It Yours allows customization on every format to fit your distinct location with a constantly evolving image library. From delectably warm sand beaches to the sharp winter chill of a cabin in the mountains, relax and relive your most precious memories from the comfort of your own home.
Make it yours.
• Coffee pod holders that look like mugs to hang around the kitchen
• Crafted in ceramic that coordinate with Made for You Mugs
• Doubles to hold air plants for coffee purists who can’t be bothered with pods
• Gift on the go using attached To/From hangtags
• All black everything with designs that coordinate with the rest of your offering
WOOD
features
•
•
•
HEART SHAPED FRAME MAGNETIC ORNAMENT features
• Hang wherever, whenever with a leather strap hanger, or stick to any magnetic surface
• Pine wood ornaments hold a 2x2 photo of your favorite travel memory
• Easy to pick up for gifting on the go
• Designed by you with over 170 pieces of art to choose from and full coverage
• Take your pick from two typeface options with room for personalization
MAGNETIC ORNAMENT features
• Hang wherever, whenever with a leather strap hanger, or stick to any magnetic surface
•
by you with plenty of art to choose from •
FRAME WITH TILE features
• Elevated materials like resin tile and linen fabric on pine wood
• Take a picture, it’ll last longer in these 4” X 6” frames
• Classic color choices with printed or lasered decoration
• Put art at the heart with almost 20 images to choose from
• Made by you with up to 3 lines for personalization
FRAMED CANVAS WALL ART features
• Display your way with horizontal and vertical design options
• High quality, durable printed canvas made to last
• Put art at the heart with over 80 images to choose from
• Made by you with 2 lines to personalize
$14.50 ea. Min: 4
$13.50 ea. Qty: 32 ea.
Materials: pine wood, canvas
Make it Yours
Maximum Characters: 18
Hangs with keyhole.
Size: 8”w x 12”h
Pkg: BP Season: E
Maximum Lines: 2 SCAN
*638713596895*
3005013881 BW Otter Framed Canvas Wall Art *638713604347* 3005013330 DC Hummingbird Framed Canvas Wall Art 3005013874 BW Black Bear Framed Canvas Wall Art *638713605221*• Inspired by Jeff Fleming’s famous Bearfoots® • Choose from two typeface options for personalized
BEARFOOTS® FIGURINES features
• Jeff Fleming inspired
• Take your pick from two typeface options and personalized lines
• Low minimums, no personalization fee
3005012989 The Summit Figurine The summit *638713591111* 3005012988 Top Heavy Figurine *638713590879* 3005012980 Family Portrait Figurine *638713591104* NEW! t 3005014800 USA FlagBearer Figurine *638713640994* 3005012986 Let’s Go! Figurine *638713590916* 3005012984 Campfire Figurine *638713590787* 3005012983 Signpost Bears Figurine *638713590572* 3005012979 This Bear Loves Figurine *638713591005**638713590954*
*638713591418*
*638713615336*
BEARFOOTS® MUSICAL SNOW GLOBES features
• Shaken, not stirred for a shower of iridescent sparkles
• Wind up to play an 18-note movement
• Jeff Fleming inspired bear and moose options
*638713618603*
*638713615251*
$21.00 ea. Min: 4 $20.00 ea. Qty: 24 ea.
Size: 4”w x 3.5”d x 4.5”h
Pkg: BP Season: E
Materials: hand-cast, glass, water Make it Yours Maximum Characters: 18 Maximum Lines: 2
• Take your pick from two typeface options and personalized lines Bearfoots®
3005012990 Howdy Bear Snow Globe Plays You Are My Sunshine on an 18 note movement when wound. 3005014671 My Love Snow Globe Plays You Are My Sunshine on an 18 note movement when wound. 3005012991 Moose Snow Globe Plays You Are My Sunshine on an 18 note movement when wound. 3005014540 Happy Camper Snow Globe Plays Deck the Halls on an 18 note movement when wound. 3005014541 Anyone Home Camper Snow Globe Plays King of the Road on an 18 note movement when wound.Together Time
Puzzles, peg boards, cards and other games bring the family together for life’s more simple pleasures. Little activities like these are great for entertainment during long journeys or keeping everyone engaged and away from their phones once you’ve reached your destination. Regionally relevant artwork reflects all the happy memories made together, and all the exciting trips that are yet to come.
Make it yours.
HEART PEG GAME features
• Wood board and game pieces made from solid pine
• All boxed up for easy storage and display
• Put art at the heart with over 130 images to choose from
• Made by you with up to 2 lines for personalization
POSTCARD PUZZLE features
• Puzzle and postcard tray made from solid pine
• Acetate sleeve included to display finished artwork
• Family fun sized with 24 pieces
• Put art at the heart with over 60 images to choose from
• Made by you with up to 2 lines for personalization
• Make memories that last with space to write on the back, commemorating every trip
THE GREAT OUTDOORS CARD GAME features
• Proven performer and an ultimate classic
• Decorated by you
• Personalize with 18 characters of space
CARD GAME features
• Classic games with an outdoorsy twist
• Choose from Old Maid, Go Fish and a classic matching memory game
• Decorated by you
• Made by you with up to 2 lines for personalization
CUSTOMIZE WITH YOUR REGION! available in these collections
Together Time
3005280001 Don’t Poke the Bear Memory Card Game *638713590275*Customize our unique collection of everyday and seasonal products to fit your décor needs year round! Our expansive art library of over 100 different scenes is designed to make this collection of drinkware, tableware, games and home accessories even more personalized for the best product options.
Destinations Make It Yours is a DEMDACO everyday business; all products are designed, packaged and decorated at DEMDACO facilities in the USA.
Metal Tumbler with LidBlack (18 oz.)
Multiple designs available $12.50 ea. Min: 4 $11.75 ea. Qty: 32 ea.
Size: 3”dia. x 6.5”h Pkg: BP Season: E
Materials: stainless steel, cork, plastic
Care: Not
Metal Tumbler with Lid -
White (18 oz.)
Multiple designs available $12.50 ea. Min: 4 $11.75 ea. Qty: 32 ea.
Size: 3”dia. x 6.5”h Pkg: BP Season: E
Materials: stainless steel, cork, plastic
Care: Not Intended for Microwave Use, Handwash Only
Make it Yours
Maximum Characters: 18
Maximum Lines: 2
Button Loop Tea Towels
Multiple designs available $9.00 ea. Min: 6 $8.50 ea. Qty: 48 ea.
Size: 5.5”w x 19.5”long Pkg: PB
Season: Red = S; Black = E
Materials: cotton
Care: Towel: Machine Wash - Cold, Machine Wash - Delicate, Wash With Similar Colors Only, Do Not Bleach, Tumble Dry - Low, Warm Iron as Needed.
Make it Yours
Maximum Characters: 18
Maximum Lines: 2
Metal Mug with Lid (12 oz.)
Multiple designs available $13.50 ea. Min: 4 $12.75 ea. Qty: 32 ea.
Size: 3.5”dia. x 4.5”h Pkg: BP Season: E
Materials: stainless steel, cork, plastic
Care: Not Intended for Microwave Use, Handwash Only Make it Yours Maximum Characters: 18 Maximum Lines: 2
Coffee Pod Mug
Multiple designs available $5.00 ea. Min: 6 $4.25 ea. Qty: 72 ea.
Ornament
Hangs with cording. 4 oz., holds standard size coffee pods.
Size: 2.5”dia. x 2.5”h Pkg: BP Season: E
Materials: stoneware
Care: Food Safe, Handwash Only
Make it Yours
Maximum Characters: 18
Maximum Lines: 2
Coffee Cozies
Multiple designs available $2.75 ea. Min: 6 $2.50 ea. Qty: 72 ea.
Size: 5”w x 2.5”h Pkg: BP
Season: Red = S; Gray = E
Materials: polyester fiber, paper
Care: Wipe with Damp Cloth
Make it Yours
Maximum Characters: 18
Maximum Lines: 2
Heart Peg Game
Multiple designs available $10.00 set Min: 6 $9.50 set Qty: 48 sets
Includes display box
Size: 6”w x 6”h Pkg: GB/A Season: E
Materials: pine wood, wood composite
Make it Yours
Maximum Characters: 18-22
Maximum Lines: 2
Postcard Puzzle
Multiple designs available
ea. Min: 12
ea. Qty: 72 ea. 24 piece puzzle. Includes display box Size: 8”w x 6”h Pkg: AB Season: E Materials: wood composite Make it Yours Maximum Characters: 18 - 32 Maximum Lines:1-2
Tic Tac Toe Game
Multiple designs available $14.00 set Min: 6 $13.00 set Qty: 48 sets
Includes display box
Size: 7”sq. Pkg: GB/A Season: E
Materials: pine wood, wood composite
Make it Yours
Maximum Characters: 18-22
Maximum Lines: 1-2
Depending on the art and format, you can choose from two fonts:
YOUR LOCATION (CUTIVE) (ROBOTO SLAB)
*Note: The character count varies per format and art library. This allows for a more unique personalization that is tailored to the art.
Frame with Tile - Black
Laser engraved designs
$14.50 ea. Min: 4
$13.75 ea. Qty: 32 ea.
Holds 4 x 6 photo(s). Easel back.
Hangs with sawtooth.
Size: 10”sq. Pkg: BP Season: E
Materials: pine wood, resin, linen, glass
Make it Yours
Maximum Characters: 18
Maximum Lines: 2
Frame with Tile - Bone
Multiple designs available
$14.50 ea. Min: 4
$13.75 ea. Qty: 32 ea.
Holds 4 x 6 photo(s). Easel back.
Hangs with sawtooth.
Size: 10”sq. Pkg: BP Season: E
Materials: pine wood, resin, linen, glass
Make it Yours
Maximum Characters: 15-18
Maximum Lines: 2
Spoon Rest - Black
Laser engraved designs $7.50 ea. Min: 6 $7.00 ea. Qty: 72 ea.
Size: 4”w x 8.5”h Pkg: BP Season: E
Materials: stoneware Care: Handwash Only
Make it Yours
Maximum Characters: 11-13
Maximum Lines: 2
Spoon Rest - Bone Multiple designs available
Framed Canvas Wall Art - 8 x 12
Multiple designs available $14.50 ea. Min: 4 $13.50 ea. Qty: 32 ea.
Hangs with keyhole.
Size: 8”w x 12”h Pkg: BP Season: E
Materials: pine wood, canvas
Make it Yours
Maximum Characters: 11-22
Maximum Lines: 2
Coasters - Set of 4 Multiple designs available
set Min: 6
set Qty: 48 sets
Size: 4”sq. Pkg: AB Season: E
ceramic, cork Care: Wipe with Damp Cloth
Pint Glass (16 oz.)
Stemless Wine Glass (15 oz.) Multiple designs available
ea. Min: 4
ea. Qty: 48 ea. Size: 3”dia. x 4.5”h Pkg: BP Season: E
Materials: glass
Care: Handwash Only
Make it Yours
Maximum Characters: 11-18
Maximum Lines: 3
Framed Canvas Wall Art - 12 x 8
Multiple designs available
$14.50 ea. Min: 4
$13.50 ea. Qty: 32 ea.
Hangs with keyhole.
Size: 8”w x 12”h Pkg: BP Season: E
Materials: pine wood, canvas
Make it Yours
Maximum Characters: 18
Maximum Lines: 1-2
Cork Bottom Tumbler with Lid (16 oz.)
Multiple designs available $13.00 ea. Min: 4 $12.25 ea. Qty: 32 ea.
Size: 3.5”dia. x 5”h Pkg: BP Season: E
Materials: stoneware, cork, plastic
Care: Handwash Only
Make it Yours Maximum Characters: 11-18 Maximum Lines: 2
Latte Mug - Black (16 oz.)
Laser engraved designs $10.50 ea. Min: 4 $10.00 ea. Qty: 32 ea.
Size: 3.5”dia. x 4.5”h Pkg: BP Season: E
Materials: stoneware
Care: Microwave Safe, Handwash Only
Make it Yours
Maximum Characters: 11-18
Maximum Lines: 3
Latte Mug - Bone (16 oz.) Multiple designs available $10.50 ea. Min: 4 $10.00 ea. Qty: 32 ea.
Size: 3.5”dia. x 4.5”h Pkg: BP Season: E Materials: stoneware Care: Microwave Safe, Handwash Only
Art Heart Keeper
Multiple designs available
$9.00 ea. Min: 4 $8.00 ea. Qty: 48 ea.
Size: 2.5”w x 3”d x 2”h
Pkg: GB/A Season: E Materials: resin
Make it Yours Maximum Characters: 18 Maximum Lines: 1
Wood Block with Tile - Bone
Multiple designs available
$8.50 ea. Min: 4
$8.00 ea. Qty: 32 ea.
Peg easel back. Hangs with keyhole.
Size: 4.5”sq. Pkg: BP Season: E Materials: pine wood, resin
Make it Yours Maximum Characters: 18 Maximum Lines: 1-2
Heart
Frame
Magnetic Ornament
Multiple designs available
$4.25 ea. Min: 6 $4.00 ea. Qty: 72 ea.
Hangs with leather cord. Holds a 2 x 2 photo
Size: 4.5”w x 3”h Pkg: BP Season: E
Materials: pine wood, magnet, plastic
Make it Yours Maximum Characters: 13-18
Maximum Lines: 2
BF Magnetic Ornament
Multiple Designs Available
$6.00 ea. Min: 6 $5.75 ea. Qty: 72 ea.
Hangs with ribbon.
Size: 3”w x 5”h Pkg: BP Season: S Materials: hand-cast, magnet
Make it Yours
Maximum Characters: 18 Maximum Lines: 2
BF Musical Snow Globe
Multiple Designs Available
$21.00 ea. Min: 4 $20.00 ea. Qty: 24 ea.
Size: 4”w x 3.5”d x 4.5”h Pkg: BP Season: E Materials: hand-cast, glass, water
Make it Yours Maximum Characters: 18
Maximum Lines: 2
Playing Cards
Multiple Designs Available $4.00 ea. Min: 12 $3.75 ea. Qty: 72 ea.
Includes display box
Size: 3”w x 4.5”h Pkg: GB Season: E
Materials: paper
Make it Yours
Maximum Characters: 18
Maximum Lines: 1-2
Magnetic Ornament Multiple designs available $6.00 ea. Min: 6 $5.70 ea. Qty: 72 ea.
Hangs with leather cord.
Size: 3”sq. Pkg: BP Season: E Materials: resin, magnet Make it Yours
Characters: 18 Maximum Lines: 2
Snow Globe Ornament Multiple designs available $21.00 ea. Min: 4 $20.00 ea. Qty: 24 ea.
Hangs with ribbon.
Size: 4”w x 3.5”d x 4.5”h
Pkg: BP Season: E
Materials: hand-cast, glass, water
Make it Yours
Maximum Characters: 18
Maximum Lines: 2
BF Figurine Multiple Designs Available $14.50 ea. Min: 4 $13.75 ea. Qty: 32 ea.
Size: 4”dia. x 3”h Pkg: BP Season: E Materials: hand-cast, magnet
Make it Yours
Maximum Characters: 18
Maximum Lines: 2
Depending on the art and format, you can choose from two fonts:
YOUR LOCATION
YOUR LOCATION (CUTIVE) (ROBOTO SLAB)
Start your order with your Territory Manager. Or, online at DEMDACOretailers.com.
*Note: The character count varies per format and art library. This allows for a more unique personalization that is tailored to the art.
Mission
At DEMDACO, we strive to lift the spirit in consumers, in each other and in our communities.
About DEMDACO
For 25 years, DEMDACO has designed and sold giftable products intended to Lift the Spirit — in times of celebration, when comfort is needed or just to put a smile on someone’s face. The artisan gifts we develop and distribute are chosen for their potential to help people nurture goodness in the lives of others, celebrate family and friends and encourage self-care.
We partner with artists representing a wide range of styles and mediums and whose work is consistent with our values. Products are curated through this filter then carefully reproduced by skilled hands around the world. Under the DEMDACO brand, product categories include Everyday, Baby, Fashion, Holiday and Destinations.
Based in Leawood, Kansas, we believe that business is not merely a financial endeavor but, first and foremost, a human endeavor. This philosophy guides business decisions, informs how the company interacts with colleagues and customers, provides a framework for philanthropic work and leads efforts to create a dynamic workplace.
Living Our Mission: Community Giving
Community involvement and charitable giving are ways we seek to Lift the Spirit in consumers, in each other and in our communities. That means supporting people and organizations who Lift the Spirit. We are grateful for those who serve others and the opportunities we are given to support their work — financially or by volunteering our time.
To achieve our goals, we provide five paid Lift the Spirit days to every DEMDACO colleague per year. We use these days to improve the lives of others — whether it’s helping out at a child’s school, volunteering at a local service organization or lending a hand to someone in need. DEMDACO also organizes group Lift the Spirit days where colleagues join together in activities such as building hygiene kits for disaster relief with Heart to Heart International or spending time with patients at Children’s Mercy Hospital in Kansas City.
To learn more about our community involvement and organizations we support, please visit DEMDACOretailers.com/our-story.
Artistic Visions Crafted by Skilled Hands
DEMDACO is an artist-driven brand. We partner with more than 100 creative, passionate artisans who express themselves through a wide range of styles and mediums. Each is gifted in their own, imaginative way. Their work touches our emotions and is consistent with our mission to Lift the Spirit in consumers, in each other and in our communities — in times of celebration, when comfort is needed or just to put a smile on someone’s face.
Additionally, we are proud that our artisan gifts are 100% handcrafted by skilled hands overseas in factories run by carefully-selected manufacturing partners. With keen attention to details, these masterful craftspeople take great care in bringing an artist’s vision to life — from each handsewn thread on a Giving Bear™ nose to the most subtle paint stroke on a Willow Tree® figure.
This is the way we’ve always done business at DEMDACO. We build lasting and meaningful relationships with artists, some dating back to our founding more than 20 years ago. We continue to discover new talent and to invest time and resources in developing partnerships with manufacturers, ensuring reproductions meet our highest-quality standards and those of DEMDACO artists.
Our thoughtfully-designed, specially-crafted products focus on life’s extraordinary and everyday moments. Learn more about the artists whose visions and expressions make the items in this catalog one-of-a-kind. Visit www.DEMDACOretailers.com/shop/artists.
Product & Pricing Information
Products displayed in this catalog are available in select DEMDACO stores and galleries. In some cases, merchandise displayed for sale in this catalog may no longer be available. We make all reasonable efforts to provide accurate and complete information in this catalog. However, there may be information about products, their availability or their prices that is inaccurate or incomplete. We reserve the right to correct any such information without prior notice (including after an order is submitted). The prices displayed in this catalog are quoted in U.S. Dollars and are only valid and effective in the United States.
Make it Yours Products
Destinations Make it Yours is a DEMDACO everyday business; all products are designed, packaged and decorated at DEMDACO facilities in the USA.
• Products are custom made to your order; Your confirmed order cannot be changed or cancelled.
• Lead time; our average lead time goal is 30 days, lead time can vary due to demand.
• Fulfillment; Not all product formats are made at the same time so multiple boxes and shipments can occur.
• Seasonal retailers; order early to assure availability for key selling and merchandising windows.
Product Availability
The availability of merchandise in our catalog is not guaranteed, as it maybe low in stock. If merchandise is not available at the time your order is processed, we will notify you via e-mail. You may also call Customer Care (888.336.3226) to verify availability and sign up to receive shipping confirmation e-mails that inform you when items have shipped.
Shipping Information
Delivery is limited to the 50 United States. When shipping to Alaska or Hawaii, additional shipping charges will apply. Shipping costs are based on the total dollar amount of standard product orders.
What types of payments do you accept?
We accept Visa, Mastercard, Discover or American Express Credit/ Debit Cards. We also accept Check or Money Order made out to:
DEMDACO
P.O. Box 803314
Kansas City, MO 64180-3314
Is there a minimum order amount?
Yes. The minimum amounts are $150 on opening orders and $150 on reorders.
What should I do if product is damaged or defective?
We are sorry to hear you have received an item that is damaged or defective. Please contact Customer Care within 30 days for a Return Authorization Number and product replacement/credit. Please note that it takes 7 to 14 business days to process credit/returns once received.
Original shipping costs are not refundable. Return and exchange shipping costs are your responsibility. However, DEMDACO will pay return shipping costs for returns that are a result of our error (incorrect or defective item).
All processed returns will appear on your DEMDACO account as a credit and are eligible for use towards any current or future open invoice
Freight Truck Item Returns (items delivered by Freight Truck rather than FedEx): If a piece arrives damaged in the delivery process, please call Customer Care immediately. Please inspect all products prior to accepting delivery. If product appears damaged, please refuse the shipment and contact us immediately.
How do I change my order after submitting it?
We will do everything we can to accommodate your request, but please be aware that our order-fulfillment and shipping systems are designed to get orders out quickly and efficiently. Therefore, we cannot change or cancel an order once it has entered the shipping process. Please contact Customer Care for a Return Authorization Number and product replacement/credit.
Can I request images to use for marketing needs?
Yes. Please contact Customer Care at 888.336.3226.
Where does your product ship from in the US?
Our product ships from Edgerton, KS 66021.
Update how you receive your paperless documents. Log in to your account at DEMDACOretailers.com, share your preferences with your territory manager or contact DEMDACO Customer Care at 888-336-3226.
What are your normal business hours?
Monday through Friday, 8 a.m. to 5 p.m. CST.
Some
note, freight on Margin Builders or other discounted items is billed at the non-discounted list price. Items such as free displayers incur a freight charge based on the list price of the displayer. Similarly, freight is calculated based on the pre-discounted price for customers who are receiving a discount on their order.
shipments (due to item weight or dimensions) may require delivery services via Freight Truck. All freight truck products in this catalog have a special shipping charges icon (shown above) that appears with the product information in this catalog.
DEMDACOretailers.com
Specially customized for retailers, our website gives you fast and easy access to products, marketing resources and merchandising tools that support your success.
Convenient Product Ordering
• Place orders online anytime, anywhere
• Use our expanded Quick Order Form to place reorders by entering SKUs, importing a list or looking up a past order
• Connect with your Territory Manager or Customer Care
• Learn about sales promotions and offers
Retailer Self-Service Portal
“My Account” lets you manage all aspects of your business in one place.
• Pay invoices, track shipments and check order status
• Access billing history and account preferences
Expanded Search Options
Site navigation brings new and top-performing products to your attention quickly.
• Shop by brand, artist, catalog category or store type
• Filter by introduction date, new release, availability or format
Site Functionality
• Access ALL features on-the-go via your mobile devices
• Learn how to use the website with our online user guide and short how-to videos.
Free Digital Images
Explore Brand Connect — a library of images and data available 24/7. DEMDACOretailers.com/brandconnect
• Ready-to-post digital images (with logo and copy) for your social media, emails and website
• Product images to expand your store’s online experience and enhance print materials
• Data to support your POS needs
Learn About Our Artists
DEMDACO offers products by popular artists from around the world. Learn more at DEMDACOretailers.com/lp/artists/.
Value-Added Business Resources
• Browse our Retailer Blog featuring product stories, trend reports, merchandising tips and the latest industry news
• Learn Steps for Success in business strategies
• Download e-catalogs and Display Ideas brochures
• Tour our Virtual Showroom, view product videos and link to Trade Show events
Explore Our Showrooms demdacoretailers.com/showrooms
ATLANTA AmericasMart
SHOWROOM 235 Williams Street NW #685 6th Floor, Building 2 Atlanta, GA 30303 americasmart.com
DALLAS Dallas Market Center
SHOWROOM 2100 N. Stemmons Freeway #1418 Trade Mart
Dallas, TX 75207
dallasmarketcenter.com
LAS VEGAS World Market Center Las Vegas
SHOWROOM 495 S. Grand Central Parkway Showroom C-996
Las Vegas, NV 89106
lasvegasmarket.com
Consumer Testing
Special Feature Icons
Personalize-able
Special Packaging
New Freight Rates
Special Shipping Charges
Video Available
Lights Up
Machine Washable
Packaging Codes
Code Description
AB Acetate Box
BC Backer Card
BP Bulk Pack
CB Corrugate Box
GB Gift Box
GB/A Gift Box with Acetate Lid
GB/W Gift Box with Window
HC Header Card
PB Polybag
Light & Music
Made in the USA
Motion & Music
Musical Rattle
Sound
For additional information, check out our FAQ section, contact your TM or call our Customer Care team. We are happy to assist you!
MAIL: DEMDACO
Attn: Customer Care 5000 W. 134th Street Leawood, KS 66209
PHONE: Customer Care 888.336.3226
FAX: Attn: Customer Care 913.814.0681
EMAIL: customercare@demdaco.com
WEBSITE: DEMDACOretailers.com
CONNECT: