DC Welcome Pack Benelux

Welcome to Delta Capita deltacapita.com

Index ► About DC ► Get Involved ► Your Journey ► Payroll ► Pension ► Training and development ► Links & Key Contacts

About DC

Reinventing

the financial services value chain

CONSULTING

MANAGED SERVICES

TECHNOLOGY

Reinvention is about making improvements to something by looking at it in a different or new way, and this is what we do for our financial services clients. We help them challenge their operating model and deliver it in a new way.

At Delta Capita we help our clients reduce costs and improve process and technology by moving them away from their existing propriety models towards mutualised managed services, enabling our clients to create stronger operations and more sustainable, compliance-ready business.

Delta Capita is a trusted partner for a more efficient, effective and secure financial services value chain.

The Financial Services value chain consists of all the activities an organisation undertakes categorised into strategically relevant groupings. Categorisation allows for the analysis of competitive advantage provided to the organisation by each activity along the chain.

TC WA

E HH

RE

Our V

Values

Delta Capita’s Commitment to

Sustainability

At Delta Capita, we are committed to responsible business practices that benefit our people, clients, suppliers and planet.

This commitment sits at the core of our DC Values and informs how we work with people across our ecosystem.

We partner with EcoVadis – one of the world’s most trusted sustainability ratings providers – and with our clients, to continually assess and improve our position in all aspects of ethics and sustainability. These aspects include: ► Environment and Climate Change ► Labour and Human Rights ► Sustainable Procurement We are very proud that our silver ranking on EcoVadis puts us in the top 79% of our peer group in ESG.

At Delta Capita, we recognise that a strong focus on ESG is critically important to our clients and of course to our employees.

We encourage your participation towards achieving our ambitious goals and meeting our external commitments as we strive for continuous progress in our actions, policies, business practices and brand.

DC

Charity Partners

We have a passionate team of colleagues who have volunteered to support the charity partners in each of our major regions and we are pleased to announce that we have already finalised agreements with six of the ten regions – as well as REACH! Siem Reap who were announced as our global charity partner at the end of 2022.

We expect to have all of our regional charity partners confirmed soon and we will be sharing more information about these partnerships as well as the process for applying for PTO to volunteer for one of our partners. In the meantime, we encourage you to reach out to your local relationship manager for more information.

Birmingham Birmingham

Amsterdam Amsterdam

Dallas Dallas

London London

New York New York

Bangalore Bangalore Wrexham Wrexham Global DCDC Global

Singapore Singapore

Get Involved at DC #BeEngaged

Get involved with

Sustainability

Delta Capita is committed to responsible business practices that benefit our people, clients, suppliers, communities and planet. Our broad consulting competencies allow us to support our clients’ ESG journeys from start to finish. As seasoned practitioners, our experience-led approach, industry insight and regulatory expertise position us well to understand and address both client pain points and opportunities. We partner with our clients to conduct ESG materiality assessments, perform gap analyses, and develop truly strategic solutions.

We also commit to a ‘net positive’ mindset and as a result we have committed to the Carbon Neutral 2030 Pledge. This means going beyond net-zero emissions to take CO2 out of the atmosphere, helping repair and regenerate our planet. Our Sustainability Statement highlights our commitment to these sustainable business practices.

To drive sustainability in the workplace, Delta Capita has implemented various green initiatives alongside an ESG-focused working group.

Environment

Ethics

Labour & Human Rights

Foundations

Procurement

Governance

There are plenty of opportunities for colleagues to get involved in – see Get Involved at DC.

Charity

Want to know more or get involved? Click here!

Sustainability

Workgroup

Jelly van der Veer

Lauren Scheepers

Sari Koeleman

Thalya Koenen

Stijn

n Vos

Annemarie Sikken

Delano van der Wal

Tommy Vissers

Chelsey de Haan

Diversity, Equity &

Inclusion

At Delta Capita, we are committed to a work environment that provides equal opportunities for all colleagues and has zero tolerance for any form of discrimination based on gender, ethnicity, religion, sexual orientation, disability or other differences. We provide a safe and supportive environment for all our employees where they can achieve their career goals.

Diversity refers to who is represented in the workforce. We actively seek to achieve diversity at all levels of the career framework, celebrating all aspects of diversity and building awareness.

Equity is fair treatment for all people. We implement anti-discrimination practices to ensure fairness in opportunity, pay and promotions, for people of all identities.

Inclusion means how the workforce experiences the workplace and enables them to make meaningful contributions. We ensure our values and behaviours reflect our commitment to an inclusive culture.

Want to know more or get involved? Sign up or ask us :)

Workstreams & Activities

Workstreams are employee-led, with the ability to influence policy, develop training, host events, engage with external organisations, raise awareness and create informative and interesting marketing pieces.

Equal opportunities that aren’t limited by gender

Various activities to stimulate mental, physical and financial wellbeing

Creating an LGBTQIA+ inclusive workplace

Awareness on disability inclusion

Embracing ethnical and religion diversity

Champion the fact that everyone thinks different

Gender

Wellness

LGBTQIA+

Disability

Ethnicity & Religion

Diversity of Thought

Policy review on gender related health policies; International Women’s Day Panel Event;

Art Workshops; DC Living Room; Wellbeing Sessions;

LGBTQIA+ Training; Importance of allyship session; Pride Event;

Created a Disability Awareness Training Module;

DC Cultural Evenings: Celebrating the range of cultures we have at DC

Neurodiversity Celebration Week;

Diversity & Inclusion

Working Group

Eugenie Hetti

Merle Pak

Rorisang Ralarala

Roos Kruimer

Nastaran Bakshi

Ivana Brojová

Gigi Burema-Westers

Elizabeth Jones

Eline Beijsens

Benjamin Napadenksy

Isabel Oriol Llonin

Annemarie Sikken

Your Journey with DC

Our Pe

At the heart of Delta

This is why we are committed where everyone can succeed differentiates Delta Capita in

eople

Capita is our people.

d to creating an environment d. Having great people is what n the market and combined.

Payday

Explained

Employees are paid on the 25th of each month.

Should either of these days fall on a weekend employees will receive their pay on the Friday before.

Payslips are stored in Baker Tilly. Once your first payroll has been processed you will receive a registration link to Baker Tilly NMBRS whereby you must register and create a password to access your account. Each month you will then receive a notification to your personal email informing you that your payslip has been released and is available to view and download.

Day of the month​

Activity

1st

General reminder to Employees​

5th

Managers to submit all Payroll Changes to bx.hr@deltacapita.com​

7th

Managers to approve Payroll Changes and Expenses​ Employees to submit Expenses​

9th

All Payroll Changes and Expenses need to be submitted to Baker Tilly​

Employees can submit changes via BambooHR, e.g.: ► Address ► Bank Number ► Marital Status ► Personal Details

Pension Delta Capita is affiliated with Allianz pensions, for more information click in on the following link: Wat is er allemaal geregeld Please do mind that the website is in dutch, if you have any questions feel free to contact bx.hr@deltacapita.com.

Every year we organise pension information sessions. A independent advisor from Klap will be sharing their knowledge with us regarding your pension.

Career pathways

with DC

Services and Shared Services

Level 1

Level 2

Level 3

Level 4

Level 5

Level 6

Level 7

Level 3

Level 4

Level 5

Level 6

Level 7

Consulting

Level 1

Level 2

Training and Development

Why Learning and

Development Essential for enhancing career Vital for developing and maintaining effective working relationships with a variety of stakeholders Supports your workplace

Helps you navigate complex situations

Helps you achieve your goals

Eligibility for promotions*

Access to qualifications*

*Eligibility and approval process applies

Want to know more or get involved? Click here!

Performance

Reviews

December

360 Feedback Monthly Touch Point Monthly Touch Point Monthly Touch Point

August

Monthly Touch Point

End Of Year Performance Review

Monthly Touch Point

Monthly Touch Point

Continuous Performance Management

Monthly Touch Point

June

Monthly Touch Point

End Of Year Performance Review February Monthly Touch Point Monthly Touch Point Monthly Touch Point Monthly Touch Point

360 Feedback

Links & Key Contacts

System’s Access

Links

Bamboo HR – Your HR Platform

Kimble – Timesheets

Kallidus – The Learning Platform

Visit here for all personal information regarding your employment.

Submit your timesheet here.

Access all your training materials and courses.

Peakon – Continuous listening platform

SharePoint – For all things DC!

Noticeboard – Daily Updates

Our employee engagement platform that converts feedback into meaningful insight.

Share important documents within your team and access all DC updates and employee information!

The home page with all of the latest updates on the company. Also the home to SharePoint.

Key Contacts HR / Bamboo: bx.hr@deltacapita.com

IT: dc.it.support@deltacapita.com

Business Administration (kimble): bx.administration@deltacapita.com

Finance: bx.finance@deltacapita.com

Office Management: bx.officemanagement@deltacapita.com

Additional Links and

Key Contacts

For Good Fri-brations/Notice page: internalcomms@deltacapita.com ► We love to hear your achievements and stories throughout the week, please share using this email!

For employment references: bx.hr@deltacapita.com ► We offer references for the following: mortgage/rent applications, employment verification.

For our DC structure: Leadership Team (deltacapita.com) ► Meet our wonderful leadership team and read more about them above.

For our employee handbook: Handbooks, policies & forms (sharepoint.com)

Cruit

Referral App

Cruit is a job referral software that turns employees and communities into the #1 source of applicants. With its advanced referral hiring app, Cruit empowers companies to tap into the power of their employees’ networks, enabling them to access high-quality candidates who align with their culture and goals. Combining cutting-edge technology with intuitive user interfaces, Cruit streamlines the referral process and provides comprehensive tools for managing and tracking referrals.

Check out the recent article welcoming DC to the Cruit platform here.

Reinventing the financial services value chain