General Information

ORDER PROCESSING: Email new orders to: orders@classic-cushions.com To ensure that your order is expedited in the quickest possible time, please make sure you send complete information with regard to: • quantity • cushion style number and color number (orders placed using fabric names or descriptions will not be processed) • umbrella style number and color number (orders placed using fabric names or descriptions will not be processed) • shipping instructions • purchase order number • shipment date requested

All orders will receive an order acknowledgment. It is the customers responsibility to review the acknowledgment for accuracy. Notify Classic of any changes or errors immediately.

No changes can be made once order has been cut.

Out of stock items will be placed on back-order and the order will be held until all items are complete unless otherwise noted on purchase order to Split Ship.

TERMS OF SALE: COD unless approved credit terms are arranged prior to sale. A 1.5% finance charge will be added to any invoice exceeding established credit terms.

FABRIC SAMPLES: New fabric swatches are available for $75.00. This fee is refundable after orders exceed a minimum of $5,000.00.

CUSTOMERS OWN Fabric in our current Swatchbook will NOT be accepted as COM fabrics. COM fabrics are accepted subject MATERIAL: to factory approval. Customer must assume fabric liability. Contact factory for yardage requirements. Yardage quotes are based on 54’’ solid goods. Drawing must accompany order if fabric requires a special layout. COM fabrics are priced in the A category. Classic is not responsible for returning remnants.

MATCHING Cushions and umbrellas are randomly cut by machine; hand cut charge for matching will be 30% upcharge. CUSHIONS: Matching cushions must be specified when ordering. Please see fabric chart for patterns that may need to be matched for sofas or loveseats.

FABRIC AVAILABILITY: Classic Cushions & Umbrellas offers the finest selection of fabrics in the industry. We strive to have all fabrics shown in current swatch book available at all times. However, we cannot guarantee the availability of every pattern or that certain patterns will not be discontinued by the fabric mills.

OEM CUSHIONS: Classic provides replacement cushions for many furniture lines. OEM cushions cannot be altered & may not be exact to original specifications. We do not recommend using our OEM cushions for any other furniture lines or groups other than those shown in our catalog.

WELTS: Fabric covered welts are available in same fabric or coordinating fabric. Adding a welt requires a 30% upcharge per cushion. Please specify 1/4 or 1/2 welt when ordering. Not all cushion designs accommodate welt. Contrast welt requires 10% upcharge. Items with contrasting welt are priced at the higher grade fabric.

RETURNS: All returns must be authorized by Classic Cushions & Umbrellas, and must be accompanied by invoice number and date. No changes in orders will be allowed if order is in process.

SHIPPING: FOB - Vero Beach, FL. Unless specified, Classic Cushions & Umbrellas will choose the least expensive carrier. International shipment handling fee is $25.00. Classic Cushions & Umbrellas cannot accept responsibility to collect freight on drop shipments.

FREIGHT CLAIMS: Cushions and umbrellas are delivered to the freight carrier in new condition. You must inspect goods on arrival and file a damage claim with the freight carrier - not Classic Cushions and Umbrellas. Apparent damage, concealed damage and shortage is your responsibility. Inspect your merchandise upon arrival and notify the freight carrier of any of the above problems.

DELIVERY: Classic Cushions & Umbrellas does deliver via our company truck to a large portion of South & Central Florida. Ask your customer service rep about specific delivery areas. Please inspect merchandise upon arrival and note any apparent damage or shortage on delivery receipt. Classic cannot accept responsibility for damage or shortage after delivery acceptance.

PRICING: Prices subject to change without notice.

SPECIAL NOTE: The above terms apply to all orders accepted by Classic Cushions & Umbrellas regardless of terms stated on purchase orders.

classic-cushions.com 772-562-7894 | 800-343-8958 410 3rd Lane South West Vero Beach, Florida 32962

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