__MAIN_TEXT__

Page 1

2017 ANNUAL REPORT

trust nurture inspire


“Integral is much more than a few individuals. It’s a firm born from the idea that together we can change the world through our collaborative efforts.” KEVIN HYDES INTEGRAL GROUP FOUNDER AND CEO


CONTENTS 01 OVERVIEW 04 Timeline | A Decade of Global Impact 08 Measurable Impact 10 02 VISION, MISSION + CORE VALUES

12

03 WHO WE ARE 20 Our People 22 Our Leadership 24 IntegralENGAGED 26 Integral Emerging Leaders 28 Integral Group Leadership Award 30 2017 Awards 32 04 WHAT WE DO 36 Our Projects 38 2017 Integral Awards for Excellence 46 05 2017 INITIATIVES 48 BIM Optimization + Advanced Simulation 50 CSER Report 52 IGNITE 54 Integral Impact 55 Our New Service Offerings 56 06 REGIONAL REVIEW 58

Image: University of California, Merced Administration Building Cover Image: Vancouver House


01 OVERVIEW 2017 was a banner year for Integral Group. The year saw the largest project in the firm’s history break ground, we took part in historic initiatives and global coalitions. Our projects continued to win international award recognition, and our thought leaders engaged thousands across the globe. The 2017 Annual Report highlights the firm’s growth in reputation, brand, global impact, revenue, and market share.


5

trust nurture inspire


6

OVERVIEW

2017 ANNUAL REPORT

KEVIN HYDES CEO AND FOUNDER OF INTEGRAL GROUP

Through conscious planning, Integral Group has been able to expand its reach into distinct markets by opening new locations and strategic acquisitions, in addition to organic growth. We are proud to celebrate 10 years of successful operations effectuating change in our industry. To commemorate a decade of green engineering, Integral Group published Impact, which tells the story of Integral Group through the projects, people, and endeavors that most encapsulate its ethos and influence. In just the past year alone, Integral Group has achieved many significant milestones – a new office in Sydney, strategic partnerships with sustainable associations, and consecutive years of technical awards from CIBSE and ASHRAE. As we continue to grow, we want to hold onto the clarity of purpose that has come from being a mission-driven company. We will continue to deliver great work and build a culture that embodies our values: trust, nurture and inspire. In order to cultivate communication and provoke thoughtful discussion, Integral Group organized a retreat for representatives from across the company to provide a diverse conversation both from local experience and global context. Dubbed “Fresh Voices,” the workshop focused around people and delivery, and the attendees produced a report shared firm-wide to maximize our collective impact. These ideas will be a critical influence on the future direction of our firm in the short, medium and long term. Across the globe, we have assembled a deep bench of incredible individuals - but to get where we want to go requires teamwork, strength in numbers - the power of many. This report tells some of this team’s stories and sheds light on the contributions they make and the parts they play in making Integral Group a great place to work.


2017 ANNUAL REPORT

OVERVIEW

7

CONRAD SCHARTAU CHIEF OPERATING OFFICER OF INTEGRAL GROUP

At Integral Group we’re focused on making a difference—making a better world for future generations. We’re all bound together by this feeling. We’re like minded; we’re more of a family than a team. As the world changes, we have to evolve. Our business processes have completely transformed. The expectations of employees have significantly shifted. We all need to continuously reinvent ourselves, as individuals and as organizations. I’ve learned over time, foremost to listen, to recognize when old values become outdated—you need to listen if you don’t want to be left behind. Communication, openness and inclusion have been areas of focus for us this past year. We are creating an environment where all voices can be heard, where no one is afraid to contribute an idea or share an opinion. Through this open culture, Integral Group has been able to achieve many successes—increased profits, new key clients, winning high-profile projects, and sustained growth. With a strong foundation in place, Integral Group is positioned to replicate these positive results in 2018 and beyond. The 2017 Annual Report highlights our achievements from the last year, and the successes we as a team have accomplished. Diverse voices fuel our creativity, and ultimately, our success.

15 Offices 4 Countries 463 Full-time Employees


8

OVERVIEW

2017 ANNUAL REPORT

Timeline | A Decade of Global Impact 2013 300+ EMPLOYEES

2005 LEADERSHIP AT USGBC Kevin Hydes is Chair of the USGBC

2008 INTEGRAL GROUP FOUNDED Integral Group founded by CEO Kevin Hydes LEADERSHIP AT WGBC Kevin Hydes is Chair of World Green Building Council

2012 2009

NEW OFFICE: LOS ANGELES, CA NEW OFFICE: CALGARY, AB CANADA 1ST NZE LAB IN THE WORLD J. Craig Venter Institute is the first NZE completed lab in the world 1ST JUST LABEL ENGINEERING FIRM Integral Group is the first engineering firm to receive a JUST Label WELL BUILDING STANDARD PILOT Integral Group helps launch pilot of WELL Building Standard 200+ EMPLOYEES

NEW OFFICES: VIRGINIA Offices open in Richmond & Alexandria, VA

RUMSEY JOINS INTEGRAL GROUP Rumsey Engineers join Integral Group in Oakland, CA UK: ELEMENTA JOINS INTEGRAL GROUP Elementa Consulting joins Integral Group with offices in London & Oxford, UK

2011 100+ EMPLOYEES 8TH LEED PLATINUM CERT. Integral Group earns 8th LEED Platinum certification

CANADA: MERGER WITH COBALT Integral Group launches in Vancouver & Toronto when Cobalt Engineering joins the firm IG SAN JOSE: 1ST NZE COMM. OFFICE IN US Integral Group’s San Jose office is certified as the first NZE commercial office building in the US IG OAKLAND: HIGHEST LEED-CI SCORE Oakland receives world’s highest ever LEED Commercial Interiors score: 102 credits


2017 ANNUAL REPORT

OVERVIEW

9

2014 NEW OFFICE: ATLANTA, GA NEW OFFICE: VICTORIA, BC CANADA LARGEST NZE MUSEUM The San Francisco Exploratorium is the largest NZE museum 1ST LEED GOLD RESTAURANT Cactus Club Cafe becomes Canada’s first LEED Gold certified restaurant

400+ EMPLOYEES

ASHRAE AWARD: ENG. EXCELLENCE IG wins ASHRAE Award of Engineering Excellence (4th ever in 15 years) for Packard Foundation NZE Headquarters

NEW OFFICE: SYDNEY, AUS. FITWEL CHAMPIONS Integral Group commits to becoming Fitwel Champions

ECODISTRICTS FORMED Integral Group becomes a founding member of EcoDistricts

1ST UK FITWEL WORKPLACE Elementa receives first Fitwel workplace certification outside of North America

2015

10TH ANNIVERSARY Greenbuild Boston: Integral Group celebrates 10 th anniversary

NEW OFFICE: AUSTIN, TX 50 NZE PROJECTS Integral Group achieves 50 Net Zero Energy designed projects 1ST LEED V.4 GOLD LIBRARY The Alameda Library achieved first LEED v.4 Gold certification of a library

2017

2016 1ST NZE COMM. BLDG. IN SAN FRANCISCO DPR Construction’s office is the first NZE Certified commercial building in San Francisco ONE PLANET GLOBAL FOUNDER Integral Group signs on as Global Founders of online platform for One Planet Living


10

OVERVIEW

2017 ANNUAL REPORT

Measurable Impact

4 16

Passive House Projects

Certified Passive House Designers/ Consultants

8

3.3M

Hours Worked Toward the Green Movement

LBC Projects Completed or in Design

12 3

Fitwel Ambassadors

91 90+

Fitwel Projects (London, Oakland, and Toronto offices)

30+

Countries with Integral Group Projects

Total LEED Projects Completed

LEED Accredited Professionals

153

BREEAM Projects

2

WELL Certified Projects


2017 ANNUAL REPORT

OVERVIEW

15 Offices

87

Zero Net Energy Projects Completed or in Design

11

481M 4M

kWh Project Savings (est.)

Therms Project Savings (est.)

243M 3M

kWh per Year influenced Savings (est.)

Therms per Year Influenced Savings (est.)

463 Employees

350+ Industry Awards


02 VISION, MISSION + CORE VALUES

“To be the Leading Deep Green design firm globally”


trust nurture inspire


14

VISION, MISSION + VALUES

2017 ANNUAL REPORT

Our Vision

We believe net zero energy and living buildings need to become the standard within a generation, increasingly shifting our focus to sustainable communities, ecodistricts and carbon positive communities. We are agents of change...catalysts. Our business mission and values have the ability to attract the very best engineers and sustainability professionals in our field. This world-class diverse group of innovators, doers, and thought leaders, together with our clients will create buildings and communities which accelerate towards regenerative solutions, while addressing climate change and resource & environmental degradation. With this vision, we capture our own best efforts towards sustainability by measuring the impact of our organization’s activities with a triple bottom line (social, environmental, and financial) business model.


16

VISION, MISSION + VALUES

2017 ANNUAL REPORT

Our Mission

Imagine At Integral Group, we are re-imagining engineering. We imagine a more sustainable world in which we can reinvent and redefine the ways our built environment can make a direct and indirect impact.

Perform Performance is about delivering deep green engineering solutions and viewing buildings not as static end-products of complex design processes, but as living organisms. Our focus on best practices and innovation makes us strive towards cost effective and pragmatic outcomes. We believe that whole system optimization is at the heart of every green or sustainable building.

Accelerate We are aligning and leveraging our business practices with industry and social initiatives aimed towards a greener and revitalized economy — acceleration is at hand.

Sustain It is our belief that optimal buildings contribute to human well-being while being in balance with the environment. Sustainable building practices provide direct financial returns to our clients and benefit society.


18

VISION, MISSION + VALUES

2017 ANNUAL REPORT

Our Values

Trust Upon the foundation of a diverse international culture, we are creating a global design firm based on our belief that mutualism, interdependency, and global sustainability goals will enable leaders to trust in sharing ideas and solutions. This is a relationship-based partnership that utilizes personal connection in order to succeed; one in which all people, in all our locations, must be bound by a dual spirit of trust and respect.

Nurture The environment and culture of the firm is nurturing and inclusive; allowing everyone to grow and develop in areas of mutual agreement. We listen openly, respect the opinions and beliefs of others, and provide honest feedback.

Inspire We cultivate the ability for each member of Integral Group to do great work, lead by example, and to inspire others to do likewise. We believe in innovation through healthy competition.


03 WHO WE ARE

“We’re deep green and we’re also deep inclusion. Because the happier and more inspired our people are, the better our projects are going to be.” TIFFANY ELSTON DIRECTOR, PEOPLE, INTEGRAL GROUP


trust nurture inspire


22

WHO WE ARE

2017 ANNUAL REPORT

Our People

Even though we design buildings and spaces, Integral Group is at the end of the day a “people” business. While we have always praised diversity and inclusion as part of our core values, 2017 was our best year yet for celebrating the people who make us who we are. Integral Group embraces diversity in all forms because we believe that a diverse team is an innovative team. Our people, from different cultures and backgrounds, all play a huge part in making our firm more dynamic and prepared for the future. Integral Group committed to various initiatives in 2017, including #WeAreIntegral Month, International Women’s Day, participation in the Society for Women Engineers for the second year, community events such as Oakland Pride Parade, pursuit of the first global JUST Label and many others.

352 Technical Staff 15 Offices 28 Languages Spoken 1 Team

INTERNATIONAL WOMEN’S DAY


SOCIETY OF WOMEN ENGINEERS CONFERENCE

#WEAREINTEGRAL MONTH

OAKLAND PRIDE PARADE

AUSTIN TEAM OUTINGS


24

WHO WE ARE

2017 ANNUAL REPORT

Our Leadership Firm-wide

Conrad Schartau COO

Christine Jeffery CFO

Carl Foster CIO

Andrea Traber

Dave Ramslie

Ed Garrod

Eric Solrain

Vladimir Mikler

Jason F. McLennan

Kevin Hydes CEO

Thought

Support Services

Tiffany Elston Human Resources / People

Nancy Maribel Marketing & Communications

Heidi Mathena Administration / Corporate Services

Megan White


2017 ANNUAL REPORT

WHO WE ARE

25

Regional

Goran Ostojic Canada West

Chris Piche East Region

Gerry Faubert US West

Stanton Stafford Atlanta

Bungane Mehlomakulu Austin

Dean Astren Calgary

Brian Goldsmith London

Andrew Reilman Los Angeles

Lloyd Mariner Oakland

Carl McKenzie Oxford

Tom Simpson Richmond

David Kaneda San Jose

Brian Griffith Seattle

Andrew Mather Sydney

Mike Godawa Toronto

Stuart Hood Vancouver

Andy Chong Victoria

Sara Lappano Washington DC

Andrew Mather Australia

Doug Kerr UK

Office


26

WHO WE ARE

2017 ANNUAL REPORT

Principals

W Spencer Phillips Atlanta

Rob Harris London

Eric Solrain Oakland

Neil Bulger Oakland

Hank Dahl Austin

Simon Ebbatson London

John Andary Oakland

Ray Juachon Oakland

Ed Garrod London

John Gautrey Los Angeles

John McDonald Oakland

Shannon Allison Oakland

David Glossop London

Andrea Traber Oakland

Joseph Wenisch Oakland

Graham Margetts Oxford

Michel Wizenberg London

Benjamin Galuza Oakland

Nate Eppley Oakland

Pete Hender Oxford


2017 ANNUAL REPORT

WHO WE ARE

27

John Weale Seattle

Dave Ramslie Vancouver

Ivan Nikolic Vancouver

Paul Anseeuw Vancouver

Kenny Smith Toronto

Gordon McDonald Vancouver

Jason Nelson Vancouver

Sharn Chana Vancouver

Ali Nazari Vancouver

Jubin Jalili Vancouver

Kai Chen Vancouver

Vladimir Mikler Vancouver

Bruno Vahedi Vancouver

Ivan Lee Vancouver

Mladen Markovic Vancouver

Bill Updike Washington, DC

15 Offices 4 Countries 463 Full-time Employees


28

WHO WE ARE

2017 ANNUAL REPORT

Associate Principals

Jonathan Robertson Austin

Nathan Millar London

Nika Parsa Los Angeles

Alex Sinclair London

Nick Kennedy London

Hillary Weitze Oakland

Andrew Jolly London

Paul Osborne London

Kera Lagios Oakland

David Barker London

Ronan Pigott London

Megan White Oakland


2017 ANNUAL REPORT

WHO WE ARE

Michael Martinez Oakland

Chris Doel Vancouver

Paul Richards Vancouver

Stet Sanborn Oakland

Gary Rhode Vancouver

Peter Jones Vancouver

Ian Segre Oxford

Gordon Ma Vancouver

Bryan Robertson Washington, DC

Jamie Dabner Toronto

Jean-Sebastien Tessier Vancouver

29


30

WHO WE ARE

2017 ANNUAL REPORT

Associates

Melanie Ross Calgary

Olivier Boennec London

Annette Malekandrasians Los Angeles

Heriberto Grande Oakland

Matt Dehghani Oakland

Nicole Haris Oakland

Graham Day London

Paul Hammond London

Natalia Locke Los Angeles

Lavanya Muttyan Oakland

Melissa Moulton Oakland

Noah Zallen Oakland

Hugh Dugdale London

Robin James London

Cristian Neira Oakland

Marilyn Specht Oakland

Nicole Crone Oakland

Simon Altman Oakland

All Staff Aaron Wouters Abdel-Aziz Taha Adam Dring Adam Crozier Adan Rosillo Adeel Ahmed Alan Miller Alex Wong Alexander Mitro Alexandra Garcia Alexandra Heim Alissa Roland Alkyoni Papasifaki Alvin Varan Amna Meraj Amritpal Gill Andy Hall Angel Figueroa An-Lei Huang Anna Wells Anne Mroz Annie Martin Anthony Andrade Antonio D’Aquilio

Aodh Maguire Arootin Ghazarian Atiyeh Shafiee Alavijeh Audie Pires Barry Langley Ben Sewell Benjamin Elliott Bernice Eunice Doroteo Bien Blando Brandi Minter Brandon McIntyre Breffni O’Rourke Brendon Grady Brian Wiersma Brian Blaustein Briana Jeffery Brianna Coston Bruce Lindsay Bryant Baugh Caitlin Stead Calvin Chang Candice Savery Cargil Powell Carlos Soria Ruiz

Carlos Soto Carol Song Catherine Chan Catherine O’Hare Cecilia Deng Charis Holland Cherry Tsoi Cheryl Forrester Cheuk Kei Kwan Chi-Yu On Christina Dahl Christopher Collins Chung Ho Clara Bagenal George Cole Mullen Colette Connolly Connell Frey Constance Carter Cynthia Taleon Daniel Dougan Dariusz Kmicikiewicz David Liu David Wood David Schaffer

David Costello David Knoop Debbie Halifax Demi Wiens Derek Hui Donna Gray Donna Isaia Dylan Farina Dylan Huang Eajin Jeong Elias Haddad Elizabeth Guseff Elizabeth Cummins Ellie Dykes Emily Codlin Emily Shearer Emma Weller Eric Van Nus Esteban Kello Estefan Theron Ester Litvak Eugene Zhang Feby Boediarto Gagan Singh

Genevieve Osariemen Gi Trinh Gina DeLucchi Gordon Vincent Cox Graham Langley Grant Bond Grecia Orosco Gregory Pinder Hang Fong Lai Hannah Reilly Harneil Lilly Harriet Lilley Heather Cross Heather S Campbell Hong Liu Huijuan Xu Israel de Leon Jake Niekraszewicz James Padbury James Tosh James Lewis Jared Gow Jared Landsman Jasmine Thombre


2017 ANNUAL REPORT

WHO WE ARE

31

Tina Leong Oakland

Steve Teboe Oxford

Adam Behrendorff Toronto

Anca Cojocaru Vancouver

Ellie Niakan Vancouver

Matt Tarnowski Vancouver

Saeed Khatibi Vancouver

Tyler Disney Oakland

David Gerace Richmond

Adam McLoughlin Toronto

Bo Wang Vancouver

Keith Trulson Vancouver

Rachel Moscovich Vancouver

Stephanie Hammar Vancouver

William CasperOrtiz Oakland

Stephen Chapes San Jose

Jeff Phinney Toronto

Bryan Uemoto Vancouver

Lisa Westerhoff Vancouver

Robert Abbenhuis Vancouver

Juan Rojas Washington, DC

Jayce Chen Jeffrey Csercsics Jennifer Tanguay Jessica Northorp Jianing Hu Jiaqi Ge Jim Burns Joachim Quad Joanna Stokes Joanne Walledge John Bouliane John Weingand John Sutton Jonah Lussier Jonathan Lutz Joseph Chambliss Joseph Shire Juan Larin Juan Martinez-Caloca Jun Padilla Justin Chin Justin TK Chin Kani Ali Kaori Tsukada

Kaveh Salimian Keith Davidge Ken Takahashi Kevin Welsh Kevin Leung Kevin Hebblethwaite Kevin LaRue Kieran Cullen Kim Calkins Kristen Spoon Krupesh Sevak Kurt Hosford Lam Pang Larisa Riftin Lauren Frazier Lindsey Thompson Loren Muirhead Lucia Ciacaru Lynn Wall Manos Papapostolou Marc Carvajal Marcel Tabor Marco Treglia Maria Diaz

Maria Talavera Diaz Marissa Clark Mark Van Tassel Matt Baillie Matthew Clayton Matthew McMaster Matthew Hydes Melissa Yake Meloney Bulliner Michael Luik Michael Kirstiuk Michael Murphy Michael Kirkpatrick Miguel Fernandez Miguel Garcia Mike Hofmann Mojtaba Shefreie Molly Schremmer Monica Madrigal Monique Campbell Mudit Srivastava Nadine Anseeuw Nataliya Howanets Natcha Kucita

Nathan Brookes Nguyen Le Nia Davis Niall Byrne Nicolas Boutin Nura Darabi Omar Al Milli Oscar Arreola Padraic Greed Pak Yi Mak Pardeep Sharma Paula Silva Qingwen Xiao Rachel Lieberman Raul Valderama Rebecca Steadman Richard Levy-Booth Richard Heelis Roberto Cortez Rodrigo Jimenez Rohan Mainkar Roy Kidd Russell Coffin Ryan Chora

Ryan Sit Samantha Bomford Samantha Melnyk Samson Tam Sandhya Kal Sasan Ghomeshi Scott Brown Sergio Martinez Seyyedeh Mighan Shadi Delbari Pour Sharon McGeorge Sinead Browne Skai Edwards Solomon Fung Sophie Catchpole Staly Chin Stefan Gracik Stevan English Steven Crain SunJun Yoo Susanah Mathew Sy Phuoc Pham Sze Ting Tam Tahmid Rahman

Tara Ellis Ted Connell Thane Vajda Thomas Kelly-Murphy Thomas Bamber Tonia Douglas Tony Trinh Tristan Jeswiet Veronica Chan Victor Raju Vincent Siu Vish Mahajan Warren Stark Westin Hood Williams Barrientos Wing Keung Chan Wister Yuen Xiaowen Gu Yi-Shu Kung Yousef Al-Shawa Zeid Arnaout Zhen Kai (Billy) Su


32

WHO WE ARE

2017 ANNUAL REPORT

IntegralENGAGED

At Integral Group, we believe that it’s important to serve the communities in which we design, plan, and live. We serve as board members and members-at-large for various organizations whose mandates are aligned with our mission. In giving our time, we are able to: influence policy change; share our knowledge and expertise; build our network; and learn of emerging trends to stay on the leading edge of our industry. Board Leadership • United States Green Building Council • Canada Green Building Council • C40 Carbon Positive Communities • Center for the Built Environment

Community • Lifecycle Building Center • Local Food Banks • Adopt-a-Family Holiday Gift Program • Journeyman International • Earth Day Every Day

Memberships

• Building Commissioning Association (BCA) • North American Passive House Network • Society for Women Engineers (SWE) • Women in Construction • Urban Development Institute (UDI) • Urban Land Institute (ULI)

TU R

OR

P M AT I V E S

R•

TUTE S TI

GBCA

NG FU

2018 SF

N

• World GBC / UKGBC / USGBC / CaGBC /

A

Engineers (CIBSE)

R •T

• Chartered Institution of Building Services

LIVI

IN

• Building Commissioning Certification Board

AL N

E

• British Council of Offices

Supporters Of

SO

and Air-Conditioning Engineers (ASHRAE)

INTERNA TIO

• American Society of Heating, Refrigerating

O

N

Advancing Net Zero


YVR HAMPER DRIVE | VANCOUVER, BC

AUSTIN GREEN AWARDS | AUSTIN, TX

LETI PRESENTATION | LONDON, UK

EARTH DAY TREE PLANTING | OAKLAND, CA


34

WHO WE ARE

2017 ANNUAL REPORT

Integral Emerging Leaders

During three days of Fresh Voices

By empowering our employees to bring

workshops outside Toronto, Integral

fresh ideas to the table, they become

Group’s emerging leaders from across the

invested in the future of the firm.

company gathered to discuss where we as a company currently are, and to develop

As Integral Group continues to maximize

recommendations for the 2025 plan and

the firm’s collective impact, these ideas will

beyond. The workshops were focused

be a critical influence on the future direction

around people and delivery, resulting

of the firm in the short, medium and long

in actionable content and the power to

term.

instigate ongoing positive change within the business. The report focused on alignment between our past, our present, and our future across the entire firm.

“The retreat felt like a gathering of old friends, who were happening to meet for the first time. To be in the company of like-minded people from around the globe, discussing issues that felt vital to the continued success of Integral Group, was a fantastic, insightful and rewarding experience.” RACHEL LIEBERMAN SENIOR BUILDING ANALYST, INTEGRAL GROUP


FRESH VOICES WORKSHOP


36

WHO WE ARE

2017 ANNUAL REPORT

Integral Group Leadership Award

This award was implemented in 2016 to

Goran has over 20 years of experience

celebrate the internal achievement by

and is recognized as a global player in

senior leadership. The recipient must

sustainable building design. His work on

demonstrate excellence in our four pillars

international projects provides him with a

of business (Finance, Technical, People,

unique perspective.

Marketing). While many people in our teams excel in various pillars, this award is given

With a focus on the team’s success over

to the candidate that best embodies the

personal success, he is committed to

Integral Group values while carrying out

nurturing a passion in the industry to

their day-to-day roles. The 2017 Winner was

explore truly innovative solutions. Part of

Goran Ostojic, Vice President of Western

what makes Goran a great leader is the

Canada; Eric Solrain was the inaugural

belief that the next generation is what will

recipient in 2016.

move the company forward.

“Receiving a commendation is always an honor, but even more so when it comes from your peers. There are so many talented people that contribute to the company’s success, it means a lot to be recognized.” GORAN OSTOJIC VP + REGIONAL DIRECTOR, CANADA WEST, INTEGRAL GROUP


GORAN OSTOJIC


38

WHO WE ARE

2017 ANNUAL REPORT

2017 Awards

AIBC Architectural Awards with the Lieutenant Governor of British Columbia Award in Architecture Medal, Audain Art Museum

ASHRAE National Technology Awards First Place – 435 Indio Way, Category I – Commercial Buildings – Existing Second Place – Pomona College Millikan Laboratory and Andrew Science Hall, Category II – Educational Facilities – New Honorable Mention – J. Craig Venter Institute, Category II – Other Institutional Buildings – New

Center for the Built Environment (CBE) Livable Buildings Award, Warren J Baker Center for Science and Mathematics

Chartered Institution of Building Services Engineers (CIBSE) Building Performance Awards, Consultancy of the Year Award (up to 100 Employees) Chartered Institution of Building Services Engineers (CIBSE) Building Performance Awards, International Project of the Year Award, DPR Net Positive Energy San Francisco Office


ASHRAE

CAGBC

CIBSE

GREEN SCHOOLS


40

WHO WE ARE

2017 ANNUAL REPORT

2017 Awards (continued)

Chartered Institution of Building Services Engineers (CIBSE) Young Engineers Awards, Employer of the Year (51-300 Employees)

Engineering News-Record Best Projects Award, Manufacturing - New Belgium Brewery

Silicon Valley Structures Awards D.Tech High School, Redwood City, CA Pastoria Zero Net Energy Office, Sunnyvale, CA Intuit LEED Platinum Office, Bay Area, CA

Illuminating Engineering Society (IES) Illumination Merit Award, TELUS Garden


2017 ANNUAL REPORT

WHO WE ARE

41

New Buildings Institute (NBI) ZNE School Leadership Award, “ZEC Team ZNE Leadership” Category, Sonoma Academy “ZNE Verified Building” Category, Bishop O’Dowd High School

Planning Institute of British Columbia (PIBC) Excellence in Policy Planning Award, Burnaby’s Environmental Sustainability Strategy (ESS)

Society for College and University Planning (SCUP) Merit Awards for Excellence, Cowell Ranch Hay Barn and Okanagan College for Trades Renewal and Expansion Project

UK Green Building Council, Rising Star Award, Clara Bagenal George


04 WHAT WE DO

“Integral Group is a diverse and passionate team of industry leaders who deliver exemplary work, driven by the firm’s core values of Trust, Nurture, and Inspire.” KEVIN HYDES INTEGRAL GROUP FOUNDER AND CEO


trust nurture inspire


44

WHAT WE DO

2017 ANNUAL REPORT

Our Projects

Integral Group brings its cutting-edge

Sustainability—the nexus of social,

ideas to projects globally through its 15

environmental, and economic factors— is

offices. Our global team has embedded a

imperative in order for our communities

collaborative approach among its projects,

to thrive in the future. Our crosscutting

bringing strong and varied experience to

projects include a focus on health and

residential, hotel, office and mixed use

wellness, comfort and district-scale planning

projects. This wide-ranging experience

to reduce and efficiently use energy,

allows us to anticipate and meet challenges

water and materials, thus reducing carbon

that may arise during the course of a

emissions.

project whilst performing together under a single deep green umbrella.  Our firm has

The following pages include highlights of

been built around the notion of integrated

our 2017 project work.

deep green strategies, but coming from a real world, real building, real performance basis. Our projects are designed and built on a multi-decade history of creativity innovation, and sustainability.

1,000+ 50

Projects Enrolled in 2017

LEED Platinum

87

8

Living Building Challenge

Zero Net Energy

11

2

Green Globe

BREEAM Excellent


TELUS GARDEN | VANCOUVER, BC


EPI CENTER

SAN ANTONIO, TX, USA

EPI CENTER

A “hub” for new energy technology innovation, education and community engagement, and entrepreneurial incubation and ideation” this historic former gas power plant is being transformed into a state-of-the-art space targeting ZNE, LEED, and utilizing rainwater harvesting and reuse.

CONFIDENTIAL CAMPUS CONFIDENTIAL CAMPUS

NORTHERN CALIFORNIA, USA

HACKBRIDGE PRIMARY SCHOOL

The largest geoexhange system in North America, which serves this 1 million square foot campus, will save and additional 30% more energy, 8 million gallons of water and 3 million pounds of CO2 annually.

HACKBRIDGE PRIMARY SCHOOL BEDZED, HACKBRIDGE, UK

This exemplar project involves the creation of a new build primary school which will provide space for 420 pupils aged 5-11. The school is being designed to be net zero carbon (regulated and unregulated), zero primary energy and Passivhaus certified.


LINKEDIN ZNE OFFICE LINKEDIN ZNE OFFICE

SUNNYVALE, CA, USA

CAL POLY POMONA ADMIN

CAL POLY POMONA ADMIN

Continuing the trend of “recycling” existing outdated buildings to reduce their carbon footprint, LinkedIn renovated this 1970’s concrete building. The IntegralLight Studio incorporated 20 skylights and automatic controls to significantly reduce energy usage.

POMONA, CA, USA

This 70-story project will be one of the tallest in California. Two slender, connected towers will contain a mixeduse program of retail, rental apartments, for-sale condominiums, parking and amenities.

1133 MELVILLE

1133 MELVILLE

VANCOUVER, BC, CAN

Among an elite set of 16 CaGBC Zero Carbon Pilot Projects, this mixed-use development is targeting LEED Platinum certification. Green features include passive design, reduced GHG emissions to satisfy the City’s Higher Buildings Policy, zero waste management, and rainwater harvesting.


MAGDALENA PROJECT MAGDALENA PROJECT

AUSTIN, TX, USA

NEW BELGIUM BREWING

NEW BELGIUM BREWING

ASHVILLE, NC, USA

Integral Group’s design and assessment of Net Zero Energy strategies for water collection and re-use help meet the challenges of energy and water efficiency while maintaining the experience of a luxury boutique hotel.

A 17.5 acre brownfield site along the French Broad River in Asheville has been transformed into LEED Platinum certified production brewery and community destination.

PARQ

PARQ

VANCOUVER, BC, CAN

This ambitious project is the largest development in British Columbia, and is working to achieve a LEED-Gold equivalent of sustainability, achieving GHG savings of 33% (584 metric tonnes/year) compared to LEED v2009 Reference Building.


SPRING @ 8TH ATLANTA, GA, USA SPRING @ 8TH

This project achieves water savings by harvesting and treating groundwater. The project is predicted to offset 100% of potable water demand for flush fixtures and excess groundwater is predicted to cover 100% of site irrigation demand.

TELUS GARDEN

VANCOUVER, BC, CAN TELUS GARDEN CONFIDENTIAL DEVELOPMENT

After a full year of occupancy, this LEED Platinum (Office) + LEED Gold (Residential) tower is operating at 35% greater efficiency than buildings with standard systems, thanks to a central plant with high efficiency heat pumps and waste heat recovery.

CONFIDENTIAL DEVELOPMENT SYDNEY, NSW, AUS

This 5.2 hectare precinct will comprise 50% public space and parkland, and is set to becoming a NSW destination. A site-wide heating/cooling network will utilize the Sydney Harbour water. High standards of Living Building Challenge, Green Star and WELL are being targeted.


GULF SHORE CENTER GULF SHORE CENTER

GULF SHORES, AL, USA

This LEED Platinum ecosystem-oriented hub is targeting full Living Building Challenge Certification. The Center features an on-site rainwater treatment system that generates potable water net-positively, and will be the third permitted commercial rainwater-topotable water system in the country.

APPOLD UK LONDON, UK

U OF T MISSISSAUGA

APPOLD UK

With a target BREEAM Rating of Excellent, the mixed-use tower displays innovation through performance-based design. Plant requirements are minimized by implementing shared services where possible. A building distribution strategy works in conjunction with the building’s thermal heat dump.

UNIVERSITY OF TORONTO MISSISSAUGA NORTH BUILDING MISSISSAUGA, ON, CAN

Serving as a social, academic and event space, the North Building aims to be Mississauga campus’s first LEED Gold development. A terraced atrium, Active Learning classrooms and elevated roof gardens give the space a unique edge.


BODEN

CENTRAL LONDON, UK

BODEN

This 1960’s building and warehouse will be converted to Boden’s Office HQ. With occupant comfort and productivity at the forefront of design, the space will introduce improved daylighting, increased fresh air rates, temperature comfort and radiant heating/cooling.

RESIDENTIAL HIGH RISE RESIDENTIAL HIGH RISE

LOS ANGELES, CA, USA

GIT CODA OFFICE

This 70-story mixed-use tower, expected to be the second tallest in LA, features a mechanical system predicted to use 75% less water than traditional systems.

GEORGIA TECH CODA OFFICE BUILDING ATLANTA, GA, USA

Leveraging integrated design efficiencies afforded by low-profile HVAC system (ex. reducing floor-to-floor height by 12”; eliminating per floor MERs), CODA is poised to deliver industry-leading MEP efficiencies at a market-rate construction cost. Water harvesting system simple payback is less than 12 months.


52

WHAT WE DO

2017 ANNUAL REPORT

2017 Integral Awards for Excellence

Since 2012, Integral Group has held an awards competition to recognize our innovation and achievements. Structured around our core values – Trust, Nurture, Inspire – and the four pillars of our business – Imagine, Perform, Accelerate & Sustain – the Awards celebrate technical excellence and innovation on project initiatives from the previous year. The winning submission in each category is determined by a panel of external jurors. Here is a cross-regional sample of the winning work.

Getting San Francisco Schools to ZERO Jurors’ Comment: “This is such a critical focus - from 3 perspectives, existing buildings, school environments and public facilities. Board covers both the vision and the quantifiable impact of interventions.”

Living in a [LEED/LBC] Material World Jurors’ Comment: “A sleeper! As an old spec writer, this touches my organizational heart. To my knowledge, good specifications for environmental requirements are still wanting (25 years after I first proposed a systematic, high-leverage modification to Section Format to address them, as chair of the LA CSI Technical and Environmental committees. Also contributed to the first iteration of section 01351.) I still believe that a well written spec is high-leverage with great power to drive change, so I’m assuming that this one is well written and am giving it high marks.”


2017 ANNUAL REPORT

WHAT WE DO

53

EPI Center: Carbon Emitter to Carbon Sequester Jurors’ Comment: “You could argue this is merely evolutionary but to have a net positive energy example is really important assuming the economics work. Interface global would come second in this category, but I do admire this building as it is a restoration and shows how much can be done.”

Why Solar + Storage Should Replace Dirty Fossil Fuel Generators Jurors’ Comment: “Why solar and storage should replace dirty fossil fuel generators. This is a conversation we have to have particularly around Peak shaving. This is scalable everywhere. Potentially transformational. Love to see the economics.”

SFO CAC: Net Zero Office Made Easy Jurors’ Comment: “Absolutely love it! “Everything Works Together” says it all – true integrative design, which is essential to make NZE business as usual. San Fran’s climate makes this much easier than other places, but it’s still an excellent example of the kind of thinking design teams must adopt to produce high performance results.”

London Energy Transformation Initiative Jurors’ Comment: “London energy transformation initiative. The whole idea of getting a major city to zero emissions is transformational and the fact that so many individuals are brought together to row in the same direction is fantastic and should be done in all cities. Again, potentially transformational.”


05 INTEGRAL 2017 INITIATIVES

“To Inspire is at the core of our commitment to furthering what it means to achieve ‘excellence,’ we continue to push this horizon through ongoing initiatives.” CARL FOSTER CIO, INTEGRAL GROUP


trust nurture inspire


56

2017 INITIATIVES

2017 ANNUAL REPORT

BIM Optimization + Advanced Simulation

As one of our technical initiatives in

Two main focus areas were identified

2017, we brought people together from

to target in all regions: “training” and

around the company to map out what

“standards & procedures and guides”.

BIM excellence means at Integral Group. The discussion points were determined

A development tool known as the ‘PM

by analyzing over 200 responses to a

Toolkit’ was developed to assist project

company-wide survey, and centered around

managers and improve knowledge sharing

alignment across all regions for workflow,

and processes across all offices.

processes, procedures, training and future developments.

“The push for processes and tools used in BIM help to reduce cost in construction and operation of a building. Working closely with our clients to deliver a valuable and quality service, we must focus on aligning our teams to share our knowledge and development to offer world class technical service.” ANDREW JOLLY ASSOCIATE PRINCIPAL, BIM MANAGER, INTEGRAL GROUP


BIM MODEL REVIEW

GLOBAL BIM RETREAT


58

2017 INITIATIVES

2017 ANNUAL REPORT

CSER Report

In 2017, we started the journey toward our

Education and Impact, and Health and

first Corporate Social and Environmental

Wellness. We will benchmark emissions

Responsibility Report (CSER) in order to

from our energy, water, waste, commute

disclose our social and environmental

and travel so that we have a baseline from

standards and ongoing performance in

which to set reduction targets and gauge

a way that is transparent and focused

progress year over year. Additionally, the

on impact. A joint effort between the

report highlights employee demographics,

firm’s Leadership, INTEGRALConsulting,

policies, benefits and community

the People Department and the Global

engagement to help us continually raise

Marketing team, the report takes both a top

the bar as an employer. The report will be

down and bottom up approach.

published on an annual basis beginning in 2018 and will identify initiatives aimed at

The report measures our business activities

improving our environmental and social

through four areas of focus: Equity

performance.

and Diversity, Environmental Footprint,

CSER APPROACH DIAGRAM


COVER OF CSER REPORT


60

2017 INITIATIVES

2017 ANNUAL REPORT

Integral IGNITE

In 2017, we launched IGNITE!, the firm’s first

IGNITE allows us to better share firm-wide

external newsletter. The purpose of this

news and initiatives as well a local stories

quarterly email publication is to promote

that may not reach clients in other regions.

Integral Group’s thought leadership, and

The result is better awareness amongst our

to provide our clients and contacts with

clients of Integral Group’s global impact on

regular updates on what’s shaping change

the built environment and the policies that

in our industry.

shape our industry.

IGNITE ISSUE


2017 ANNUAL REPORT

2017 INITIATIVES

61

Integral Impact

In 2017, we launched our newest book,

drawn illustrations of innovative systems,

Impact. Celebrating ten years of deep

the stories reveal a philosophy of innovation

green engineering, Impact tells the story of

in design and a style of leadership that both

Integral Group through the projects, people,

inspires and teaches how teams can push

and endeavors that most encapsulate its

past standard practices to reach for the

ethos and influence.

highest performance possible.

Impact follows the success of our first

Together, these publications continue to

book, Revolutionary Engineering. Based

inspire others in the industry and elevate

on interviews and anecdotes from more

Integral Group’s position as agents of

than 30 engineers and complete with hand-

change and thought leaders.

INTEGRAL IMPACT BOOK COVER 2017


62

2017 INITIATIVES

2017 ANNUAL REPORT

Our New Service Offerings Integral Group is a distinctive organization not just of mechanical, electrical, plumbing and energy engineers. We also have a deep bench of wellness consultants, facade consultants, researchers, and planners. Together, we form a team dedicated to bringing forward innovative solutions for the built environment. We’ve recently launched several new offerings to augment our existing service offerings.

IntegralWORKS

Research + Development

IntegralWORKS carries out research and development to advance tools, technology, best practices and resilience in the built environment.

IntegralCONSULTING Sustainable Solutions

Our crosscutting consulting services include a focus on health and wellness, comfort and districtscale planning to reduce our use of resources like energy, water and materials, thus reducing carbon emissions.

IntegralWELLNESS Health + Comfort

IntegralWELLNESS concentrates on enhancing operative temperature, air movement, lighting quality and balance, views, circadian health, water quality, and acoustics to improve health and wellness.

IntegralDISTRICTS

Community + District Planning

Sustainable and resilient districts integrate micro-grid resiliency, energy integration with water systems, thermal and electrical energy storage, on-site renewable technologies, and ultra-low energy building design.


IntegralPERFORMANCE Performance Engineering

Our Performance Engineering practice helps clients to achieve their targeted level of functionality or operability and puts in place systems to empower building owners and operators to effectively monitor or maintain their buildings at a high level.

IntegralDR IV E

Decision Making

At the core of Integral DRIVE is a ground-breaking tool developed by Integral Group’s leadingedge engineers and energy modelers that enables decision makers to explore all possible design possibilities for a project in real-time.

IntegralFACADE

Building Envelope + Facade

IntegralFACADE offers a holistic design approach that leverages simulation of visual and thermal phenomena, energy modeling, CFD studies, daylighting & shading design, and testing & monitoring to achieve greater building performance and occupant comfort.

IntegralFIRE

Fire Protection

Our IntegralFIRE Team meets the highest standards in fire suppression design services while coordinating with architectural, structural, lighting and mechanical systems to provide aesthetically pleasing designs for any project.

IntegralLIGHT

Lighting + Daylighting

IntegralLight Studio provides fully integrated architectural lighting and daylighting services, working hand-in-hand with our electrical, mechanical, sustainability and building performance teams to craft the lighting for a wide range of architectural and urban spaces.

IntegralENGAGE Giving Back

We are committed to bringing about positive change through active involvement in organizations dedicated to sustainability in the built environment, global, state and local policy change, as well as volunteering and supporting our local communities.


06 REGIONAL REVIEW

“I’ve been witness to so many remarkable innovations here by wonderful and talented people, sometimes I need to take a step back to appreciate its true scope. Our success is due in large to the passion and capability of our team, and together we will realize our mission.” CONRAD SCHARTAU COO, INTEGRAL GROUP


trust nurture inspire


66

REGIONAL REVIEW

2017 ANNUAL REPORT

2017 Review of US West Seattle, Oakland, San Jose, Los Angeles Our Oakland office has achieved true industry-leading status in the Bay Area, through work on a record number of ZNE projects, and some of the largest developments in the area. Our Los Angeles

office continues to grow brand recognition in the local market, and Gerry Faubert we expect a similar story of success as we have earned in the Bay Area.

Regional Director US West

Leadership The US West region is led by Gerry Faubert, an industry pioneer with over 38 years of experience. This year, Eric Solrain was promoted to USW Engineering Design Leader and Andrea Traber was promoted to USW Sustainability + Resilient Design Leader. Lloyd Mariner joined the firm as the Managing Principal of the Oakland office bringing 30 years of engineering and management expertise to the team. John Gautrey, well-known in the LA market, joined the Los Angeles team as Senior Principal, bringing 30 years of mechanical design expertise.

Projects In 2017, the region was awarded over 150 significant projects. The regional team completed most design phases of the largest project in the region’s history, a 1.1M ft2 corporate campus. The Los Angeles team was awarded a 70-story residential tower project, a significant achievement for an office of its size.

Recognition US West projects received three ASHRAE National Awards (435 Indio, Pomona College Millikan Lab, J. Craig Venter Institute), three Silicon Valley Structures awards (D.Tech High School, Pastoria office, Intuit office) and multiple First Place ASHRAE Chapter awards (Woodside Priory School, UCSC Haybarn, Summit Foundation).

152 People

4

Offices


2017 ANNUAL REPORT

REGIONAL REVIEW

67

2017 Review of East Region Toronto, Washington DC, Richmond, Atlanta, Austin In Integral Group’s East region, the offices continue to accelerate the spread of sustainable engineering to markets that have lagged behind other areas of the country in adopting greener codes and standards.

Leadership

Chris Piché Regional Director East

In addition to relocating our DC area office to Central Washington, DC, Sara Lappano joined Integral Group’s strong DC team as Managing Principal, bringing 13 years of experience, with a background in architectural engineering and an emphasis on lighting and electrical design. Bill Updike, a national leader in green building, urban sustainable development and climate planning and programs, joined as Principal overseeing the Sustainability Team.

Projects Notable projects include the Dallas Treehouse store, Living Building Challenge targeted Gulf State Park Interpretive Center, and Magdalena Hotel; Charlotte International Airport Sustainability Plan, Charlotte, NC; Georgia Tech Lab Airflow, Atlanta, GA; Interface Global Headquarters, Atlanta, GA; 939 Eglinton Ave Mixed Use Development, Toronto, ON; MacDonald Block P3 Pursuit, Toronto, ON; and ongoing work with LaGuardia Airport Terminal Building Redevelopment.

Recognition Our Toronto office received the first-ever Fitwel Certification in Canada. The region hosted the 2017 Greenbuild Conference in Boston, and hosted four of our employees presenting at the Society of Women Engineers WE17 Conference in Austin. New Belgium Brewery was awarded ENR’s Best Project in the category of Manufacturing – 2017.

73 People

5

Offices


68

REGIONAL REVIEW

2017 ANNUAL REPORT

2017 Review of Canada West Vancouver, Victoria, Calgary In Western Canada, Integral Group continued to hold its place as the biggest and most well-known green engineering firm. The region is capitalizing on this recognition with IG Talks, a lecture series featuring the region’s leaders and discussion about our projects and expertise. Additional services were added, including lighting design and fire protection, leveraging the firm’s dominant

Goran Ostojic Regional Director Canada West

position as the leading green engineering firm for the built environment.

Leadership The Canada West region grew significantly, with the addition of key service offerings including lighting design and fire protection. Ellie Niakan joined to lead the Vancouver Light Studio. Keith Trulson came on board bringing 25 years of fire suppression design and engineering experience.

Projects Over 700 new projects were enrolled in 2017. The Integral Light Studio created “Light at Play”, a dynamic light show for Canada’s 150th anniversary. Significant projects include: YVR CORE, YVR Pier F, YVR Pier D, 7960 Alderbridge Way, 1133 Melville targeting LEED Platinum, and Brentwood Town Centre.

Recognition Light Studio designers Gary Rhode and Ellie Niakan were recently honored with multiple awards from both the Illuminating Engineering Society and the provincial British Columbia chapter. Burnaby’s Environmental Sustainability Strategy was awarded an Excellence in Policy Planning Award in the City and Urban Areas Category by the Planning Institute of British Columbia.

169 People

3

Offices


2017 ANNUAL REPORT

REGIONAL REVIEW

69

2017 Review of United Kingdom London, Oxford The firm’s UK offices are leading the charge for policy change in the London area and beyond. The thought leadership of the region is shared globally throughout the firm, inspiring the next generation of leaders to instigate real and impactful change.

Leadership

Doug Kerr Regional Director United Kingdom

Carl McKenzie joined as Oxford’s new Managing Principal with an impressive track record of delivering award-winning, ‘high end’ engineering/technology’ projects within the UK, Middle East and India. Nathan Brookes came on board to launch lighting design services in the UK as part of the Integral Light Studio team.

Projects The London team published ‘Getting to Zero’ which outlines policy recommendations for a zero emission London, and led to the formation of the London Energy Transformation Initiative (LETI). LETI has hosted public workshops, established peer collaborative task forces, and has successfully engaged with the Mayor of London’s office on key elements of the London Plan’s energy strategy. The London team was proud to be involved in a future vision for London’s Greenest Public Building powered by the Thames tide, as well as the Barking Riverside redevelopment, one of the largest and most significant new residential hubs in London.

Recognition The UK region won Employer of the Year 2017 (51-300 employees) at the CIBSE Young Engineers Awards, on top of Consultancy of the Year 2017 (up to 100 employees) and International Project of the Year (DPR Office) for the second year in a row at the CIBSE Building Performance Awards. Clara Bagenal George was awarded the UKGBC Rising Star Award.

63 People

2

Offices


70

REGIONAL REVIEW

2017 ANNUAL REPORT

2017 Review of Australia Sydney Integral Group launched our new Sydney office in 2017. Sydney has long been recognized as a world leader in advocating for energy, water and waste efficient buildings and communities. This new venture allows us to accelerate sustainable and efficient building design solutions to exclusive projects around the world.

Leadership

Andrew Mather Regional Director Australia

Andrew Mather joined Integral Group as Managing Director in Sydney. Andrew brings over 30 years of leadership and experience in the African, Asian, and Australian regions. He is the current National President of Consult Australia and has previously served as Non-Executive Director on the inaugural Board of the Green Building Council of South Africa and on the Council for Consulting Engineers South Africa (CESA). Originating from South Africa, Andrew has gained high-level international experience. His involvement in P&L accountability and full-spectrum management has taken him to Africa, Asia, China, Australia and New Zealand. Complex projects have built Andrew’s leadership skills, and his passions include developing people and inspiring teams and organizations to perform at their best.

Projects Integral Group Sydney have been appointed as Lead Mechanical and Electrical Engineers on a large mixed-use development alongside Sydney Harbor. We have also supported architects and developers on strategic pursuits, having been selected for teaming due to our firm’s reputation as leaders in Deep Green Engineering.

9

People

1

Office


SYDNEY TEAM

DAVE RAMSLIE PRESENTING IN SYDNEY


72

REGIONAL REVIEW

2017 ANNUAL REPORT

Information Technology

Integral Group’s IT mission is to implement, manage and use technology to support Integral Group’s business and mission. We believe that the future is Cloud, Mobile and Lean so that we make a measurable difference to the firm’s goals and look to apply technology in an efficient but still innovative way.

Carl Foster CIO

Leadership Carl Foster joined Integral Group as its CIO in 2016 and proceeded to develop and align the IT department to better serve the firm’s growing needs. Carl has over 20 years of experience working in IT with the over a decade of leadership experience for a variety of different professional services companies.

2017 Review IT continued to provide day to day management of Integral Group’s information platform, while embracing several new projects including migrating to Office 365 and implementation of a cloud based intranet. Operationally, IT carried out over 10 office moves, updated the networks in its largest offices and rolled out new firewall, VPN and terminal servers in order to enhance the firm’s mobile abilities and reduce its footprint in terms of computing power. This was achieved while still remaining a lean department in terms of expenditure and personnel.

2018 Preview 2018 will see IT further leverage Integral Group’s intellectual property within the application realm. We will also continue to develop our security and mobile posture to ensure that the growth of the firm is supported both in terms of capacity and capability, while staying true to our strategy of Cloud, Mobile and Lean.

8

Team Members

>7k Support Tickets Resolved


2017 ANNUAL REPORT

REGIONAL REVIEW

73

Finance Integral Group’s Finance department is dedicated to ensuring that the firm’s financial platform professionally and proactively supports Integral Group’s current business requirements and future plans through several ways. Strong and responsive treasury management, budgeting and forecasting are integral.

Christine Jeffrey CFO

Collaboration with Integral Group’s project managers ensures the financial aspects of each of the firm’s projects is clearly understood by all relevant parties.

Leadership Christine Jeffery, Integral Group’s CFO has over 20 years of experience with both private and public companies. During her tenure at Integral Group she has led the comprehensive overhaul of the firms accounting and finance capabilities, ensuring the profitable and efficient running of the enterprise and bringing fantastic fiscal discipline to all IG’s projects and operations.

2017 Review In 2017 the Finance team completed a number of key initiatives. They successfully brought on Integral Group’s UK Operation group – Elementa Consulting into its unified global accounting system. Finance also centralized its treasury and consolidated all accounting functions across the firm. Significant work was done in revamping financial reports for internal and external users and revamping project reviews to ensure our clients are well served.

2018 Preview Finance will continue with a number of initiatives for 2018, including enhanced budget modeling, more work on dash board reports including KPIs.

13

Team Members

18K Active Projects Managed


74

REGIONAL REVIEW

2017 ANNUAL REPORT

People The People Department’s mission is to be the employer of choice in our industry by: establishing and maintaining best-in-class, talent acquisition, onboarding, training, benefits, mentorship and career development programs; serving as a world-class partner to the business by ensuring compliance and Service, ensuring that

Tiffany Elston Director, People

the right people are in the right roles; upholding and modeling the core values of Trust, Nurture and Inspire with the utmost of integrity.

Leadership The People Department is led by Tiffany Elston, who has been with Integral Group since 2015 and has been active in the green industry for over a decade. Her passion for the environment and people goes back to college where she studied the effects of globalization and development on the environment and cultures around the world, graduating with a degree in Human Ecology.

2017 Review The team was reorganized to ensure global consistency while ensuring high levels of service to the regions. Integral Group US switched 401(k) providers with emphasis on Socially Responsible Investing (SRI) fund options. IG’s first mentorship program was rolled out, aimed at ensuring that IGers got the inspiration and direction they need to be future leaders at IG and the wider green building community.

2018 Preview 2018 will build off the significant progress made in 2017, with the plans for a firm wide HRIS system and firm-wide expansion of our mentorship program.

9

Team Members

100+ New Employees Hired


2017 ANNUAL REPORT

REGIONAL REVIEW

75

Marketing The Marketing Department is comprised of the Proposals, Marketing, and Communications teams, working in harmony to support the global strategic plan for Integral Group through cohesive messaging and planning. The department continues its mission to reflect the company’s vision to the wider industry.

Nancy Maribel Director, Marketing + Communications

Leadership Nancy Maribel became Director of Marketing in 2016 and has over 8 years of experience specifically in the AEC space, and over 15 years’ experience in general marketing.

2017 Review In 2017, the Department was reorganized to better address Integral Group’s ongoing growth and geographical expansion. There were numerous accomplishments in 2017, including the publication of Integral Group’s second book, Impact, to commemorate the firm’s 10th year. IGNITE, Integral Group’s global external newsletter was launched along with the internal newsletter Deep Green. Another key element was the redesign of the template proposal document, which allows for greater cross-collaboration between offices.

2018 Preview This pace has continued into 2018 with a hectic marketing schedule including a more focused approach on external communications, and improvement to the existing communication methods through our external website and internal communications tool – Connect. A firm-wide CRM system will be rolled out in order to allow for increased transparency and better reporting. In addition, the firm will update brand templates and publish a brand guideline to help maintain consistency as the firm expands into new regions.

15

Team Members

957 Winning Proposals


76

REGIONAL REVIEW

2017 ANNUAL REPORT

Corporate Services

Corporate Services ensures that the Integral Group technical teams get the support they need in terms of project execution, construction administration, insurance and other legal requirements.

Leadership

Heidi Mathena Director, Administration Corporate Services

Heidi Mathena has been with Integral Group for over 18 years and has performed a number of different roles within the company, with an emphasis on project support, facilities and HR. Heidi leads a number of firm initiatives including vendor management changes.

2017 Review 2017 saw several office moves and a number of large refurbishments, including our largest offices, Vancouver and Oakland. 2017 also saw us launch operations in a new country with the establishment of our first Australian office. In response to the ongoing growth of the firm, support services was reorganized with new regional support services added to ensure that the Integral Group regions receive the support they need.

2018 Preview There are a number of initiatives under way in 2018 with a global review of our travel policies and processes already underway, an overhaul of our vendor management protocols, and additional office relocations will support our growth trajectory in our existing & emerging markets.

29

Team Members

18k Active Projects Supported


LEADERSHIP SUMMIT


trust nurture inspire WWW.INTEGRALGROUP.COM

Profile for Integral Group

Integral Group 2017 Annual Report  

The Integral Group 2017 Annual Report highlights the firm’s growth and successes of the last year. As we celebrate 10 years of award-winning...

Integral Group 2017 Annual Report  

The Integral Group 2017 Annual Report highlights the firm’s growth and successes of the last year. As we celebrate 10 years of award-winning...