
1 minute read
KEY FEATURES OF TRAVEL CRM SOFTWARE
•Customer Management- Travel CRM software allows companies to manage customer information in one central location.
•Sales and Marketing- Travel CRM software provides tools for managing sales and marketing activities. This includes lead management, email marketing, and campaign management.
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•Booking Management- Travel CRM software provides tools for managing bookings and reservations. This includes features such as booking confirmations, itinerary management, and payment processing.
•Reporting and Analytics- Travel CRM software provides reporting and analytics tools that allow companies to track key performance indicators (KPIs).
•Supplier Management- Travel CRM software provides tools for managing supplier relationships. This includes supplier information management, contract management, and supplier performance monitoring.

•Mobile App- Many travel CRM software solutions offer mobile apps that allow sales representatives and customer service representatives to access customer data and manage bookings while on the go.