It’s a promise

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Donor charter

A World of Neighbours relies on the generous support of donors to carry out its work. We pledge to treat donors with respect, honesty and openness, to embody in our relationship with our generous supporters the same principles our practitioners embody in their work on the ground. A World of Neighbours operates as a project, not a standalone organization. As a partnership of multiple institutions with their headquarters in multiple different countries, we have a degree of flexibility regarding the procedures of donating. We commit to working with each individual donor to find the method most beneficial arrangement for them as a sponsor possible within our framework. As an organization with partners, members and supporters across dozens of countries and legal frameworks, we recognize the complicated nature of international philanthropy and commit to being accountable and transparent so that donors and prospective donors can have full confidence in A World of Neighbours. We are enormously grateful for the generosity of our donors, and we seek to ensure that they, too, are benefitted by the relationship with A World of Neighbours. We commit to working with each individual donor, with the A World of Neighbours network itself, and with the institutions behind A World of Neighbours to promote and publicize the generosity of our donors to the best of our abilities. As laid out in this prospectus, there are many different levels of actor within A World of Neighbours, from director to steering committee to staff member of operating partner to network practitioner. A donor has every right to inquire at what level the person with whom they are corresponding functions.

We promise we will effectively apply your gifts to us for their intended purposes. We commit that you, our donors and prospective donors will: • Be informed of the organization’s mission, and of the way the organization intends to use donated resources. • Be assured your gifts will be used for the purposes for which they were given. • Receive appropriate acknowledgement and recognition. • Be assured that information about your donation is handled with respect and with confidentiality to the extent provided by law. • Have easily available the agreed procedures for making and responding to complaints. • Have the opportunity for any names to be deleted from mailing lists and to be informed if the organization intends to share the mailing lists with third parties. • Receive prompt, truthful and forthright answers to questions you might have of the organization.

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