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Monthly News Bulletin of DB Tech Society

Reconnecting…Rekindling…Rebuilding

December 2013

Don Bosco Tech participated in the Job Oriented Skill Development Mela 2013 Don Bosco Tech participated in the Job Oriented Skill Development Mela 2013 held at the Agri-Expo Site, Dimapur on November 20-21, 2013. DB Tech attended the Job Mela with their boutique of courses designed to provide skills to the needy and poor youth to make them employable in some of the biggest brand in India like Taj Vivanta, Aditya Birla, Yum Restaurant, Schneider Electrical, Kitex Garments, O2 Spa, etc. Around 400 people approached DB Tech’s stall no 73; and 270 students registered for different courses offered by DB Tech. In Nagaland, DB Tech provides training in Hospitality, Spa, Food & Beverage, Retail Sales and Industrial Sewing Machine Operator (ISMO) and Bed Side Patient Assistant, etc. Mr. Ringu Pillai (National Placement Coordinator, DB Tech), who was the part of this event is of the view, “DB Tech’s placement department generates about hundreds of leads for entry-level jobs per month in various organizations, but the only disappointment is we don’t have skilled people to take up these jobs. As a mission of DB Tech, we are imparting the rights skills as per the market demand so that the youth of Nagaland can join various organizations in service and manufacturing sectors.”

Plant Your Ideas: Communicative English Workshop at DB Tech (Ranchi)

North East Alumni Meet at Don Bosco Provincial House (Bangalore) With the theme “Reconnecting…Rekindling… Rebuilding”, an alumni meet was organized at Don Bosco Provincial House (Bangalore) on November 20, 2013. It was the beautiful occasion for the alumni to meet their trainers and mentors, who gave new meaning to their lives through the short term training that has enabled them to be independent today. The day-long programme began with the inaugural session graced by Mr. K. J. George (Home Minister, Govt. of Karnataka) as the Chief Guest; and Mr. R. Rajendran (Corporator, Ward No. 59, Bangalore) as Guest of Honour. Speaking on the occasion, Mr. George said, “Don Bosco Tech (DB Tech) is doing a great work of nation building by reaching out to neglected rural needy youth. India has educated youth but lacks skilled labour. The organizations like Don Bosco Tech help to

bridge that deficiency in skilled labour, which is good for both the nation and the individual.” He invited DB Tech to collaborate with the Government of Karnataka to train the children of police officials in the state. Mr. Rajendran expressed happiness over DB Tech working in Northeast. Talking about his life experiences, Mr. Rajendran reminded the participants that success comes slowly but surely when you take smaller things in life earnestly. The occasion was also graced by Fr. Maria Arokiam Kanaga (Regional Councilor, South Asia, Salesians of Don Bosco) and Fr. Thomas Anchukandam (Provincial, Bangalore Province, Salesians of Don Bosco). Addressing the gathering Fr. Maria described North-East as ‘Angels’ Land’ and added that “alumni who are attached to Don Bosco are an encouragement to do more.”

Two days workshop was organized for the staff at DB Tech (Ranchi) from November 30 to December 1, 2013. Mr. M. Gnanamurali (Assistant Manager, L &D, DB Tech) was the resource person for the training program. The session started with blessings of Fr. Ashok Kujur SDB (Director, DBYES, Ranchi). Later Mr. M. Gnanamurali took the introductory session and gathered the expectations of the trainers from two days workshop. Mr. Gnanamurali shared his ideas on making the sessions more planned and interactive for the trainees. He with his analytical skills threw light on the topics under research and discussion. He motivated the trainers to learn new and better teaching methods so that they could inculcate all the possible knowledge in the trainees. The day ended up with a motivational video. The session on the second day started with trainers being shown videos on various topics like sounds, usage of grammar, etc. He advised the trainers to support their topics with examples and relate them with the goal of trainees while giving training to the students. He stressed the fact that trainers’ approach and training methods should make trainees more confident and suitable for the jobs for which they are getting trained. Lots of brainstorming, discussions and research activities took place during the workshop. Trainers with enthusiasm and spirit of joy involved themselves in these activities, which were aimed at

innovation and creativity in teaching. The main focus was given to skills that a trainee must get after being trained. All the trainers shared their ideas with each other and the workshop ended with lots of knowledge in every person’s pocket. The trainees thanked Mr. Gnanamurali for his efforts and ideas that he shared.

Sales & Marketing Guest Lecture at DB Tech (Asha Deep, Muzaffarpur)

Life Skill & Facilitation Workshop at BREADS (Bangalore)

Exposure Visit for the Trainees of Retail Domain at DB Tech (Manikandam)

A guest lecture was organized for the students of Sales & Marketing domain at DB Tech (Asha Deep, Muzaffarpur) on November 21, 2013. Mr. Brajesh (Sales Manager, Kotak Securities Ltd) was invited as the resource person to deliver the lecture. He has over six years of experience as Sales Manager in Kotak Securities Limited. In his lecture, he explained to the students about the industry and said, “Kotak Securities is a subsidiary of Kotak Mahindra Bank, is the stock broking and distribution arm of the Kotak Mahindra Group. It is a corporate member of BSE and NSE.” He also explained about BSE and NSE. He added, “Marketing and Retail are the world’s most rapidly growing industries. In India, the growth promises to turn into a virtual boom by the beginning of the next century. It is entirely service oriented, where customers demand value for money. It is bought unseen on trust assuming that the people involved in the service chain will be honest, dedicated, polite and nice.” According to him, Communication skills are important to be successful in this industry, so one who is confident with good communication skills will have a way to succeed and sustain in the industry. The trainees found themselves refreshed after the session, they were of the view that such lecture helps them gain a lot of exposure and serve as a motivating factor. At last he even ensured six students for placement in his organization after they have completed their training successfully.

Training program for the trainers of formal, non-formal and short term skill training centres of Karnataka was held at BREADS (Bangalore) on November 15-16, 2013. 28 participants from 7 Don Bosco Vocational Training Institutes attended the workshop. A team of resource persons from Quest Alliance animated the session on Life Skills and Facilitation. The aim of the training program was primarily to enable the trainers to understand and use life skills in their personal as well as professional life; secondly, to understand and adopt various methods and techniques of facilitations, understand themself and students. The program was inaugurated by Fr. Joy Nedumparambil (Executive Director, BREADS) along with Fr. Jeeson Nelluvelil (Regional Head, DB Tech-South) and Mr. Ashutosh Tosaria (S2S Program Manager, Quest Alliance). First day focused on knowing each other, knowing yourself and knowing your students. The sessions provided a space for trainers to reflect on themselves. The real focus was on the past to become more aware of the future. In short, in the first day, the resource person built the culture of professional development thinking practice. Second day dealt with understanding facilitation through live video recording and feedback of facilitation session. The aim was to demonstrate best practices in facilitation and help trainers identify them and articulate it. The event concluded with the distribution of the certificate of participation to the students by Fr. John P. K. (Rector, Don Bosco, Hassan).

DB Tech (Manikandam) organized an exposure visit for Retail domain trainees to the shopping malls located in Trichy on October 22, 2013. The journey began with 34 students of Retail domain, who visited many shopping malls and market complexes located at the Grand Road (Trichy). The students were asked to visit different shopping malls to gather knowledge on Retail business. The trainees got a chance to meet different vendors and resolve many of their doubts to enrich their knowledge with regard to various aspects of Retail domain. Various queries solved which include dealing with different kinds of customers, behavior and conduct of customers, bargaining techniques, tactics of approaching a customer, convincing customers to buy products, methods of sales and marketing and trade secrets. The students were quite happy and contented with this exposure visit, which was full of learning. Giving their feedback, the students said that the direct field exposure based on Retail domain is highly knowledgeable; the interaction with different types of vendors / customers gave a practical idea of dealing different mind sets. It was a great opportunity for understanding the techno-commercial aspects of the retail products. The exposure visit was helpful for the trainees to understand the negotiation skills involved in Retail Management. One of the trainer who accompanied students on this visit was of the view, “I am satisfied and quiet happy with the enthusiasm shown by the trainees during the visit. I feel that it is a great advantage and opportunity for them to build a career in Retail domain.”

I am Rani Chouhan from PBEL City (Kalimandir, Hyderabad). I am the eldest among the four children in my family. I left my education after completing my senior secondary examination for the reason that my younger ones could also get a chance to study. My father is a small shopkeeper, who used to sell coal to customers. His income is not enough for our studies, house rent and family maintenance. Being the eldest, I want to help my father financially by getting indulge in some kind of job. But it was becoming impossible for me to get a job with my little qualification and poor knowledge in English. It was at that difficult time when I got an opportunity to get trained by DB Tech under BASE programme. This program is helping many youngsters like me, who did not get a chance to prove their ability. Through this program, we get another chance to achieve our goals. When I enquired about the course, the trainers asked me to appear a test, which was really interesting. I thought that it was another examination that I need to qualify to enroll in this free training. But when I saw the questions, it was really very easy to answer; particularly I was asked to share my interest and disinterest in any topic. First time, I appeared the test with 100 percent satisfaction. After that my trainer advised me to enroll in the Hospitality course. Frankly I never listened the Hospitality term in my life and was quite hesitant to take up this course. But the trainer used to teach in a quite friendly manner using video

clips related to the specific domain and conducted practical classes regularly. I have learnt the subject very interestingly. I used to score good in the tests conducted during the course. I have improved my communication skills and have learned life skills like time management, money management, regularity, punctuality, goal setting and decision making along with computer skills, which is really required in Hospitality sector. Besides all these skills, I also learned the most important interview skills and became confident to get a job for myself. It was the happiest day of my life when at the campus interview, HR from Café Coffee Day declared that I have selected to work with them. After being successful in completing the training and getting job, I feel that a new life has been started and now I can support my family. Observing my work style, Cafe Coffee Day authorities are happy to promote me as BRU-Master. Now I am the BRUMaster. Whenever I find something challenging, the knowledge received from DB Tech come as a savior to me. Today, I am able enough to earn Rs. 7, 278 per month. Recently I have also been informed that I am going to attend 40 days training, which will help me become Store Manager; and my salary will be increased to Rs.10,000 per month. I am really grateful to DB Tech and my trainers, who has helped me to reach here. Surely I will help the less fortunate around me in the society, this is a lesson I learned after I got associated with DB Tech.

Testimony

Rising Star Rani Chouhan

I am very happy to say that Don Bosco Tech students are doing a great job at ISON BPO. Their performance is certainly commendable. They have got sound knowledge and right attitude to work. I must say with this hardworking attitude, they will succeed in any challenging situation in their life. Keep it up students. Pankaj Sharma Rani Chouhan (Alumnus, DB Tech)

For more Information on Don Bosco Tech Society, visit www.dbtech.in or contact us at info@dbtech.in / Helpline: 1800 208 5555 (Toll free) For media enquires, please contact communications@dbtech.in Designed and published by Communications Department, Don Bosco Tech Society

HR Personnel ISON BPO INDIA Private Limited


UPDATE (December 2013)