Day2 Social Responsibility Charter - Issue 2 - June 2022

SOCIAL RESPONSIBILITY CHARTER Our Pathway to a Sustainable Future

Issue 2 – June 2022

Welcome to the second issue of Day2’s Social Responsibility Charter, thank you for taking the time to find out more about our business.

In May 2021, we released the first issue of our Charter to set out our vision for a sustainable and socially responsible future for our company. Issue one of the Charter defined our vision, our values, our goals and set out our approach to achieving those goals.

In this second issue, released in June 2022, we have reviewed and updated the core elements of the original charter, and shared some of the exciting progress we have made towards our goals over the past year.

We understand that we are at the start of a journey and that our pledges will only have impact when they lead to action and measurable results. We hope this document demonstrates our commitment to delivering the pledges we have made.

01 / Day2 – Social Responsibility Charter – Issue 2 – June 2022

ABOUT DAY2 At Day2, our mission is to make procuring furniture an easy and enjoyable process, whether you are buying one chair or fitting out a new global headquarters.

Day2 is a leading independent furniture dealership based in Clerkenwell, London. We help our clients by providing tailored services at every stage of the furniture procurement process, including strategic planning, specification advice, procurement, installation and aftercare.

Our award-winning team of experts bring energy and enthusiasm to everything we do, drawing on their experience to offer valuable insight and guidance.

Day2 was founded in 2001 to provide independent advice and access to the furniture market, combined with a focus on delivering the highest levels of customer service.

This philosophy helped us create long-standing partnerships with our clients and the architectural community, allowing our business to grow and evolve to encompass creative, strategic and technical expertise.

Today, we are proud to deliver an industry leading service model to global organisations across multiple sectors and regions. We have built our success on the values of honesty, excellence and innovation, which remain at the heart of everything we do.

McKinsey & Company, The Post Building

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OUR VISION Our vision is to become a force for good in our industry, and in society, through innovative actions that help tackle the environmental and societal challenges of our age. We aim to transform our business to deliver a more sustainable vision of growth, growth as a business, growth as a responsible member of society and growth as individuals.

We aim to be the market leading socially and environmentally responsible furniture dealership, guided by a focus on quantifiable inputs and outputs to ensure our initiatives are measurable, allowing us to recognise and celebrate success.

To achieve our vision, we have developed our Social Responsibility Charter as our guiding principles which will be regularly reviewed, enhanced and updated to ensure we deliver our philosophy of “The Day2 Way”.

McKinsey & Company, The Post Building

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THE DAY2 WAY We have defined our values and philosophy as “The Day2 Way”.

These values lie at the heart of everything we do and act as a guide for the way we work with our clients, each other and our supply chain.

BE COMMITTED TO QUALITY & EXCELLENCE.

BE HONEST & ACT RESPONSIBLY.

BE CREATIVE & INNOVATIVE.

BELIEVE IN OUR PEOPLE & PARTNERS.

The Day2 Way is to strive for excellence in everything we do, providing the highest level of service to our clients not just day one, but on day two and beyond, creating long term relationships and partnerships.

Through our high quality project methodology, our aim is to create spaces that we are proud of and that our clients are delighted to call home.

We commit to being honest, open & transparent with everyone we deal with. We believe in full communication throughout the project process to ensure that decisions are made in partnership. We value the importance of acting responsibly and we have placed the environment, our people, community and innovation at the heart of our Social Responsibility Charter.

Creativity & innovation are at the heart of everything we do.

We constantly challenge ourselves to think differently and make good things happen, working collaboratively with our clients to help transform businesses. As an independent dealership we can think freely, allowing us to offer our clients impartial and objective advice.

Great people deliver great projects. Our dedicated, experienced team strive to support our clients at every stage of the project process, from specification through to project management and aftercare. We believe in our partners and our diverse portfolio of suppliers has been curated to align with our values, so we can offer the right solution to your requirement.

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OUR GUIDING PRINCIPLES We have used the following set of guiding principles to help define our vision and create our social responsibility initiatives.

o We have the ability to create positive change o We value our colleagues o We care about the environment o We want to build relationships o We want to be different o We will be accountable for our promises o We know the world of business is changing o We know society values are changing

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OUR GOALS FROM ISSUE ONE In issue one of the Charter, we set out the following goals to create a roadmap of planned & deliverable initiatives that we can measure our performance against. o Implement a new Employee Welfare Policy & employee wellbeing initiatives in 2021. o Implement strategies to increase diversity & inclusivity at Day2 in 2021. o Create a Fund For Good to donate an agreed % of net profit to good causes. o Empower our team with the training & resources they need to specify responsibly. o Take steps towards achieving carbon neutrality at our office at 2 Woodbridge Street, with the aim of achieving carbon neutrality by the end of 2022. o Start the journey towards becoming B-Corp certified in 2021, with the aim of achieving certification by the end of 2023. o Develop new procurement models to support the circular economy and deliver a project with this new model by 2023. o Help our suppliers achieve carbon neutrality and deliver net-zero projects to our customers by 2030, or earlier.

On the following pages, we have provided an update of our progress.

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OUR PROGRESS We will implement a new Employee Welfare Policy & employee wellbeing initiatives in 2021. o We have reviewed and strengthened our welfare policies, including whistle blowing and flexible working. o We have introduced a healthcare cash plan for all colleagues. o We have become Disability Confident Committed business. o The wellbeing team have organised wellbeing activities and two team members have been trained as mental health first aiders.

We will implement strategies to increase diversity & inclusivity at Day2 in 2021. o We have introduced an Equality, Diversity & Inclusion policy outlining our commitment, purpose, strategy, and responsibilities for both the business and colleagues. o We have implemented a new recruitment process with ED&I at its heart to attract and retain the best talent from the most diverse pool of candidates possible.

We will create a Fund For Good to donate an agreed % of net profit to good causes. o We are delighted that long-term strategic partnerships have been created with Trees for Cities and The London Community Foundation. o The Day2 team have selected Alzheimer's Society as Day2’s Team Charity of the Year for 2022. o The percentage of net profits for the Fund for Good will be increased to 2% in the next financial year.

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OUR PROGRESS We will empower our team with the training & resources they need to specify responsibly. o We have developed a set of 9 sustainability criteria to evaluate the sustainability credentials of the products we specify and supply. We have provided our specification and sales teams with training on how to apply the criteria, and created a new ‘Sustainable Alternatives’ template to create a simple side-byside product comparison tool. Our aim is for the sustainability criteria to be used to increase literacy about sustainability internally, and to create an easy to understand engagement tool for our customers and partners.

We will take steps towards achieving carbon neutrality at our office at 2 Woodbridge Street, with the aim of achieving carbon neutrality by the end of 2022. o We have appointed a carbon consultant, Balanced Energy, to support our plan of achieving carbon neutrality at 2 Woodbridge Street, and our plan and actions will be verified to the Future Net Zero Standard and aligned to the UN FCC Race to Zero. o We began collecting activity data at the start of our current financial year in August 2021, and we intend to use this data to create a complete carbon inventory for the 2021-22 financial year.

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OUR PROGRESS We will start the journey towards becoming B-Corp certified in 2021, with the aim of achieving certification in 2023. o Following a detailed review of the requirements of the Bcorp certification process, we have decided to delay applying for certification until we have completed our supply chain sustainability audit in 2022.

We will develop new procurement models to support the circular economy and deliver a project with the model by 2023. o We are launching Day2 Renew, a new service designed to reduce the embedded carbon of furniture projects, reduce the volume of furniture sent to landfill, and help create the conditions for circularity in the furniture industry.

We will help our suppliers achieve carbon neutrality and deliver net-zero projects to our customers by 2030, or earlier. o We are currently carrying out a comprehensive supply chain sustainability audit of our top 100 suppliers, including a detailed analysis of climate and net-zero actions and pledges. We aim to complete analysis of the audit in Q3 2022 and begin using the results to understand and reduce emissions in our supply chain from October 2022. o We have created a new freight emissions calculator to help our team and our customers understand the emissions implications of sourcing decisions.

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OUR APPROACH We have built our social responsibility strategy on 4 key pillars; the environment, our people, community and innovation. We have identified a set of key objectives in each pillar, including both short-term and long-term goals.

Each objective will have at least one action or activity which can be measured, easily understood and have a demonstrable impact. The output and impact of these objectives will be measured and reported in future issues of this Charter.

PILLAR 1

ENVIRONMENT

PILLAR 2

OUR PEOPLE

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PILLAR 3

COMMUNITY

PILLAR 4

INNOVATION

PILLAR 1

THE ENVIRONMENT

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Pillar 1

THE ENVIRONMENT As the UN has stated, Climate Change is the defining issue of our time and we are at a defining moment. Combined with the rapid destruction of natural resources and the huge amounts of waste being created by linear economic models, society is faced with an existential challenge that simply must be overcome.

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We recognise that as a responsible member of our industry, and society, we have a part to play in the creation of a sustainable future. Since 2013, we are proud to have held full ISO 14001 environmental management accreditation, which we use as a benchmark to drive our environmental objectives.

Our vision is to go beyond the requirements of ISO 14001 to create ambitious initiatives that tackle environmental issues throughout our value chain. We have identified four aspects of our business that we will address to reduce or prevent negative impacts, and increase positive action: 1)

Our activities at 2 Woodbridge Street

2)

Our responsibilities to our clients

3)

Our responsibilities to our supply chain

4)

The impact of delivering our projects

OUR COMMITMENTS & PROGRESS

01 OUR ACTIVITIES AT 2 WOODBRIDGE STREET Our first focus will be to address the impact of our own activities at 2 Woodbridge Street. We will address our Scope 1, 2 & Scope 3 GHG emissions and work to improve recycling and reduce waste sent to landfill.

We will take steps towards achieving carbon neutrality at 2 Woodbridge Street, with the aim of being carbon neutral in 2022.

We have appointed Balanced Energy to support our plan of achieving carbon neutrality at 2 Woodbridge Street and will be verified to the Future Net Zero Standard aligned to the UN FCC Race to Zero.

We will audit energy usage and implement energy use reduction strategies at 2 Woodbridge Street in 2021.

We began auditing our energy use monthly in August 21, at the start of our 2021/22 financial year. We are launching energy saving initiatives with the help of the Day2 Green Team.

We will review waste & recycling at 2 Woodbridge Street and set targets for reducing non-recyclable waste in 2021.

We launched monthly waste & recycling audits in August 2021 and we will use the data to define waste reduction targets in 2022.

We will review the procurement of office consumables, with the goal of sourcing 100% sustainable products by the end of 2021.

We have updated the timeframe for this pledge to the end of 2022.

We will provide our colleagues with the information and resources they need to act responsibly away from the Day2 office.

We have created the Day2 Green Team to help deliver team initiatives, including providing staff with insights about sustainability at home.

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BECOMING CARBON NEUTRAL AT 2 WOODBRIDGE STREET We have used the GHG Protocol’s scope model to identify the emissions categories that are applicable to our operations at 2 Woodbridge Street: SCOPE 1 •

Company Facilities

SCOPE 2 •

Purchased Electricity

SCOPE 3 • • • • • • •

Purchased Goods & Services Capital Goods Fuel & Energy Related Activities Transportation & Distribution Waste Generated in Operations Business Travel Employee Commuting

We have pledged to offset these emissions from 2022.

The remaining emissions categories are not applicable to Day2’s operations.

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REDUCING GHG EMISSIONS AT DAY2

SCOPE 1

SCOPE 2

SCOPE 3 (DAY2)

SCOPE 3 (VALUE CHAIN)

GHG emissions released to the atmosphere as a direct result of of activities at a facility level.

GHG emissions released to the atmosphere from the indirect consumption of an energy commodity.

Indirect GHG emissions, other than scope 2, emissions that are generated in the wider economy.

Indirect GHG emissions, other than scope 2, emissions that are generated in the wider economy.

We have identified the refrigerants used in our air conditioning system and fridges as our only source of Scope 1 emissions*.

We will audit energy usage and implement energy use reduction strategies at 2 Woodbridge Street in 2021.

We will review the procurement of office consumables, with the goal of sourcing 100% sustainable products in 2022.

*Update from issue one.

As a tenant, Day2 does not have direct control of the energy supply to 2 Woodbridge Street. We pledge to engage with our landlord, with a view to converting the energy supply at 2 Woodbridge Street to renewable sources by the end of 2022.

We will review waste & recycling at 2 Woodbridge Street and set targets for reducing non-recyclable waste in our 2021-22 financial year.

We will audit our value chain in FY 2021/22 to identify poor performing partners who present a risk to scope 3 reductions and high performing partners who present opportunities for reducing scope 3 emissions.

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We will help our colleagues create sustainable home offices and reduce the impact of their commute & workrelated travel.

We will work with our logistics partners to incorporate emissions free vehicles into our delivery & installation service.

We pledge to help our suppliers achieve carbon neutrality and deliver net-zero projects to our customers by 2030, or earlier.

OUR COMMITMENTS & PROGRESS

02 OUR RESPONSIBILITIES TO OUR CLIENTS We believe one of the greatest opportunities for Day2 to create positive change is through helping our customers make informed choices.

We aim to create a new model for responsible consultancy, focused on data driven insights and education.

We will place a renewed focus on the sustainability credentials of the products we specify, offering our clients improved insight into the environmental impact of the furniture they buy. To achieve this, we will create an easy to understand rating system for our products and suppliers, and make sustainability a key criteria in product evaluation, alongside functionality, design and cost.

After researching how best to deliver this pledge, we found that creating a product rating system introduced a complex, and at times subjective, set of value-judgements. We have therefore changed our strategy to focus on transparency and providing evidence-based comparisons of products. To deliver this strategy, we have created 9 sustainability criteria that can be used to directly compare product options. More information about our 9 sustainability criteria can be found on the next page.

We will provide our consultants with the training and tools they require to specify responsibly.

We have provided our sales and specification teams training on how to use the 9 sustainability criteria and created a simple side-by-side product comparison tool to aid customer engagement.

We aim to innovate and develop new procurement models that support the circular economy and enhance our commitment to product stewardship. As part of this goal we aim to develop strategic partnerships with market leaders in furniture remanufacturing, resale and recycling.

We are launching Day2 Renew, a new service designed to reduce the embedded carbon of furniture projects, reduce the volume of furniture sent to landfill, and help create the conditions for circularity in the furniture industry.

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DAY2’S 9 SUSTAINABLE PRODUCT CRITERIA We will help our customers achieve sustainable outcomes by making sustainability a key evaluation criteria in the specification process, with equal weighting to the traditional considerations of cost, functionality, aesthetics and availability.

RESPONSIBLE SOURCING

INDOOR AIR QUALITY

MATERIAL HEALTH

MULTI-ATTRIBUTE CERTIFICATION

REUSE & REMANUFACTURING

RECYCLED CONTENT & RECYCLABILITY

ENVIRONMENTAL PRODUCT DATASHEETS

PRODUCT INNOVATION

ORGANISATIONAL PERFORMANCE

We have developed an evidence-based approach to product sustainability evaluation, aligned to the frameworks of the leading building sustainability rating systems – including BREEAM, LEED, WELL and SKA. For more information about our responsible specification criteria, please follow the interactive link.

CLICK

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Our sustainability criteria are aligned to the assessment criteria of major building rating systems including BREEAM, LEED, WELL and SKA, and can be used for guidance during the specification process for projects targeting building rating accreditations.

MAT 01 Environmental Impact of Materials MAT 03 Responsible Sourcing of Materials HEA 02 Indoor Air Quality

Material Resources Interiors Life-cycle Impact Reduction Environmental Product Declarations Sourcing of Raw Materials Material Ingredients Environmental Quality Low-Emitting Materials

WELL v2 X06 Emissions Control X07 Materials Transparency WELL v2 Pilot X11 Long Term Emissions Control

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D20 D21 M19 M20 M21 M22

Timber Total Recycled Materials Workstations & Tables Chairs Storage Units Loose ancillary furniture items

SUSTAINABILITY ENGAGEMENT TOOL SAMPLE C18 SPECIFIED

SUSTAINABLE ALTERNATIVE

Calmo Sofa Fredericia

Draft Sofa Modus

UK MADE

FSC CoC Certified

FSC CoC Certified

-

-

-

-

-

Carbon Neutral Manufacturing

-

Take Back Guarantee

-

-

ISO 14001

Modus products are manufactured with 100% renewable energy

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02 OUR RESPONSIBILITIES TO OUR CLIENTS The circular economy presents a powerful opportunity to tackle the issues of unsustainable resource consumption, emissions and waste in the furniture industry.

We are launching a new service, Day2 Renew, which aims to enable circularity in the furniture industry.

Further information is provided on the next page.

Source: Based on The Ellen MacArthur Foundation’s model for the circular economy

Material Extraction / Manufacturing Recycle

Parts Manufacturer As a single source furniture provider, Day2 offers pathways to the products & services a customer needs to procure new furniture

Refurbish / Remanufacture

Product Manufacturer

Re-Use / Redistribute

USER

Energy Recovery

Landfill Reduce Leakage

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Maintenance

Our aim is to create new pathways for our customers at the end of lifecycle 1, to contribute towards the circular economy

DAY2 RENEW

Day2 Renew is a holistic sustainability service designed to reduce the embedded carbon of furniture projects, reduce the volume of furniture sent to landfill, and help create the conditions for circularity in the furniture industry.

1

1. Supply sustainable new products with takeback commitments to support the circular economy.

3

2. Furniture audits to identify and promote opportunities for reuse.

3. Facilitate reuse strategies through remanufacturing capabilities.

4. Connect customers to sustainable end-of-life solutions for retired products.

2

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OUR COMMITMENTS & PROGRESS

03 OUR RESPONSIBILITIES IN OUR SUPPLY CHAIN One of Day2’s greatest strengths is the diversity and reach of our supply chain. We recognise the importance of evaluating our suppliers, particularly in relation to Scope 3 emissions, in order to take actions to reduce our impact across our whole value chain.

As part of our commitment to providing our consultants and our clients with the information they require to make responsible choices, we will undertake a comprehensive audit of our supply chain to measure and report on the sustainability credentials of our manufacturers and their product portfolios.

We will use this audit to create a Day2 rating system for manufacturers and their products and in turn use this data to motivate poorly performing suppliers to improve their credentials, creating a positive impact in our supply chain.

We have issued a comprehensive sustainability audit questionnaire to our top 100 suppliers and we will be collecting the results in February and March 2022.

The questionnaire focuses on key sustainability topics including environmental issues such as climate action, material resources & waste, circularity, material health, biodiversity, and social issues such as Modern Slavery, equality, diversity & inclusion, health & safety and corporate philanthropy.

We aim to analyse this data in Q2 of 2022 and begin using the ratings generated to help guide responsible specification from August 2022 onwards.

We will review the performance of our logistics & installation partners and create targets for reducing their impact.

Our current audit focusses on sustainability in our product supply chain. We will begin auditing our logistics and installation partners once this audit is complete and in August 2022, with a view to completing the audit by December 2022.

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OUR COMMITMENTS & PROGRESS

04 DELIVERING OUR PROJECTS Delivering major projects is a complex logistical challenge and we recognise our subcontracted delivery vehicles are one of the biggest contributors to emissions in our value chain. We aim to work with innovative partners who share our values to reduce this impact.

We will measure the carbon miles travelled by our delivery vehicles to quantify our impact and investigate ways to maximise efficiency and reduce mileage.

We have created a freight emissions calculator to quantify the emissions generated by transporting products between our suppliers, our warehouse and our customers. We will have the methodology used in calculator verified by our carbon consultants, Balanced Energy, and create a spend-based emissions factor tailored specifically to Day2 to measure future performance.

We will measure the amount of packaging waste removed from site after installation and investigate ways to reduce packaging waste sent to landfill and increase the volume of packaging that is recycled.

We are currently investigating practical and achievable ways to quantify the amount of packaging generated during installation, and we will begin measuring waste and recycling from targeted major projects in 2022.

We will create Product Stewardship initiatives to help our clients refresh, re-purpose, recycle or re-sell their existing furniture.

See pages 19 & 20.

We will investigate the viability of the use of emissions-free and low emission vehicles in our logistics mix and commit to an achievable target for implementing this goal.

We aim to launch a new zero-emissions transit van with a key 3PL partner in 2022, and we are currently researching the time horizons for the roll out of zero-emissions heavy-goods vehicles in the UK and Europe.

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PILLAR 2

OUR PEOPLE

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Pillar 2

OUR PEOPLE Our people are the most valuable part of our business. We are committed to building a culture that supports our colleagues, allowing them to enjoy their work, flourish as individuals and fulfil their potential.

We recognise that helping our team achieve their full potential will be key to achieving our aim to transform our business to deliver a more sustainable vision of growth. By prioritising the welfare and wellbeing of our staff we hope to retain talent, encourage personal and professional growth and create an environment in which the business can thrive. To achieve our goals we have pledged to create a new Employee Welfare Policy at Day2 and to offer an improved package of employee benefits to all our staff.

Furthermore, we want to create a diverse and inclusive workplace that recognises and supports the unique needs, perspectives and potential of all our staff. We believe promoting diversity and inclusion will generate social capital and help our business understand and respond to the values of our community.

We have identified four key topics in the Our People pillar: o Welfare & Wellbeing o Diversity & Inclusivity o Personal & Professional Growth o Voice

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01 WELFARE & WELLBEING We commit to providing a healthy, safe workplace, with a focus on wellbeing, mental health & physical health. We have created a Wellbeing Group from volunteers in our team who have a shared interest and passion for health and wellness.

THE DAY2 WELLBEING GROUP The Wellbeing Group is provided with the funding and support required to create employee led wellbeing initiatives and organise events to promote togetherness at Day2. The Wellbeing Group are also responsible for nominating Day2’s annual team charity, who will be a key beneficiary of Day2’s Fund For Good. You can read more about our Fund For Good in the Community pillar of the Charter.

Since launching the initiative, the wellbeing group have organised: o Care packages for the whole Day2 team during the COVID-19 lockdowns o A ‘wellness week’ after the easing of restrictions, offering the team healthy food and drinks, relaxing massages from The Walk In Back Rub Company, and a staff event to build team spirit and welcome new members of staff o Weekly deliveries of healthy snacks to 2 Woodbridge Street

Melanie, Emily & Charlie - Day2’s Wellbeing Group

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01 WELFARE & WELLBEING Day2 has teamed up with WPA, a leading not-for-profit health insurance provider, to offer every member of the Day2 team access to a healthcare cash plan, paid for by the business.

Every member of the Day2 team benefits from capped cash reimbursements for the following treatments and services. o o o o o o o o o o o

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Dental Optical Employee Assistance Programme Therapies (Physiotherapy, osteopathy, acupuncture, chiropractic care, homeopathy, chiropody or podiatry) Specialist Consultations GP services New Baby Benefits Hospital Stay A&E Attendance NHS Carp Parking Remoter GP Services

01 WELFARE & WELLBEING Mental Health First Aiders are trained to recognise the signs and symptoms of a range of mental health conditions, provide non-judgemental support and guidance, and signpost people to professional help for ongoing support.

MENTAL HEALTH FIRST AIDERS We have provided training to two of our valued team members, Steven & Brett, to help them become qualified Mental Health First Aiders. This initiative is important to us because; 1 in 3 of the UK workforce have been formally diagnosed with a mental health condition at some point in their lifetime.

6% of employees have been living with a formally diagnosed condition for more than 10 years.

61% of employees have experienced mental health issues due to work or where work was a related factor.

Source: BITC Mental Health at Work 2018 Report

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02 DIVERSITY & INCLUSIVITY We want to create a diverse and inclusive workplace that recognises and supports the unique needs, perspectives and potential of all our staff.

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We believe promoting diversity & inclusion will help our business to better understand and respond to the values and expectations of our community. To achieve our goal of promoting diversity & inclusivity at Day2, we aim to carry out the following actions. o

We will continue to carry out an annual Diversity & Inclusivity Survey to understand the current make up of our team and measure our progress against.

o

We will review and strengthen our Diversity, Inclusivity & Equality (ED&I) Policy on an annual basis.

o

We will continue to provide ED&I training to members of team involved in hiring new members of staff.

o

We will implement strategies to amplify the voices of our staff.

In May 2022, we asked our team to complete our annual survey of 15 questions to gather data regarding diversity & inclusion at Day2. We have included 6 key data sets here and our full report is available on request. We have pledged to use this data to drive our ambition to ensure our company is representative of our community.

What demographic cohort are you?

What is your gender identity?

26 responses

2022

4% 4%

Baby Boomer Generation Jones Generation X Xennials Millenials Generation Z Generation Alpha

4%

Baby Boomer Generation Jones Generation X Xennials Millenials Generation Z Generation Alpha

63%

4%

25%

2021 65%

27%

4%

What is your sexual Identity?*

26 responses

2022

Male Female Non-Binary Prefer not to say

50%

92%

4%

2021

Male Female Non-Binary Prefer not to say

50%

4%

92%

8% 69%

27%

Bisexual Gay Man Gay Woman / Lesbian Heterosexual / Straight Pansexual Prefer not to say

Bisexual Gay Man Gay Woman / Lesbian Heterosexual / Straight Pansexual Prefer not to say

2021

50%

* Respondents were also given the opportunity to state whether they identify as transgender or have

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2022

50%

4%

a transgender history.

26 responses

92% 4% 4%

In May 2022, we asked our team to complete our annual survey of 15 questions to gather data regarding diversity & inclusion at Day2. We have included 6 key data sets here and our full report is available on request. We have pledged to use this data to drive our ambition to ensure our company is representative of our community.

What is your racial or ethnic identity?

Do you identify with any of the following religions?**

Are you living with a disability?

2022

Asian / Asian British Black / African / Caribbean / Black British Mixed / Multiple Ethnic Groups White Prefer not to say

2022

Buddhism Christianity Hinduism Islam Judaism Sikhism Spiritual No religion Prefer not to say

2022

Asian / Asian British Black / African / Caribbean / Black British Mixed / Multiple Ethnic Groups White Prefer not to say

2021

Buddhism Christianity Hinduism Islam Judaism Sikhism Spiritual No religion Prefer not to say

2021

26 responses

89%

27%

65%

4%

4% 4%

7%

2021

92%

4%

26 responses

65%

27% 50% 50% 4%

69%

4%

** Respondents were given the opportunity in all questions to self-describe if they felt their identity was not represented in the options given. One respondent described their religion as Spiritual.

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27%

4%

4%

26 responses

Yes No Prefer not to say

92%

4%

4%

Yes No Prefer not to say

92% 92%

4%

4%

02 DIVERSITY & INCLUSIVITY

DAY2 IS DISABILITY CONFIDENT COMMITTED Disability Confident is creating a movement of change, encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. As a Disability Confident Committed employer, we will: o Create inclusive & accessible recruitment policies

One of our core values is a commitment to creating workplaces that we are proud of, and we recognise the importance of inclusivity and accessibility in this vision.

o Communicate vacancies to an inclusive pool of talent o Offer interviews to disabled people o Provide reasonable adjustments to support disabled employees o Support existing employees with disabilities

Click the logo for more information about the Disability Confident movement

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03 PERSONAL & PROFESSIONAL GROWTH Helping our colleagues grow both personally and professionally is an important part of our aim to transform our business to deliver a new more sustainable vision of growth.

Our aim is to provide the opportunities for continuous advancement to improve colleagues skills and talents so they can realise their goals in and out of the workplace. By building a positive environment enabling colleagues to take advantage of their strengths, not only will increase their wellbeing and resilience but will make them become more involved and confident which will increase performance at work, personal growth and self-esteem.

To help deliver against the aim, we are developing a series of interconnected actions including: o We have created a wellbeing and green team to support communities and the environment, giving individuals opportunities time to develop new skills. o All colleagues are encouraged to volunteer to support their communities, with a paid volunteering day available for all members of staff. o We will review our appraisal process to embody our aim of both professional and personal growth.

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04 VOICE Integral to our long term success is a belief that everyone's voice matters, as we know everyone brings different experience, expertise and ideas to the business.

We actively encourage contributions that are listened to, respected and valued often leading to better ways of working and innovation. We do not underestimate the impact that enabling a strong voice ethos has on individuals professional and personal growth. We have identified a number of initiatives that support our drive to encourage a strong voice culture: o We will hold monthly town hall meetings where the senior team will provide an update on performance and future plans, and invite the team to ask questions and share ideas, along with presentations from the wellbeing and green teams. o We will create an innovation notice board to provide a forum for colleagues to raise their ideas, views and comments on a particular theme for discussion at the monthly town hall meeting. o We will carry out and annual staff satisfaction survey, asking a variety of questions about the business and how they feel. o Our staff handbook is reviewed regularly to ensure there are formal mechanisms to support our voice commitment including areas such as whistleblowing.

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PILLAR 3

COMMUNITY

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THE DAY2 FUND FOR GOOD We are proud to announce that Day2 has pledged to donate 1% of net profit, rising to 2% in 2 years, to good causes through a newly created Fund For Good.

The fund will be split into four, targeting different aspects of our Social Responsibility vision. We will report on the distribution of the fund each year.

FUND 1 (25%)

FUND 2 (25%)

FUND 3 (25%)

FUND 4 (25%)

Fund One will be allocated to a strategic partner to support our activities in the Environment pillar. We have selected Trees For Cities as the beneficiary of this fund and further information on this partnership can be found on the next page.

Fund Two will be allocated to a strategic partner to support our activities and pledges in the Community pillar. We have selected the London Community Foundation’s Youth Futures Fund and further information on this partnership can be found on page 35.

Fund Three will be allocated on an annual basis to a charity or good cause nominated by the Day2 team. This year’s recipient is the Alzheimer’s Society.

Fund Four will be allocated to the Wellbeing Group to provide financial support for individual events and activities in partnership with local charities and volunteering organisations.

Strategic Partner, Environment

Strategic Partner, Community

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Annual Team Charity

Charity Events & Volunteering

DAY2 & TREES FOR CITIES Day2 is proud to have entered into a long-term partnership agreement with Trees for Cities. Trees for Cities is an independent charity set up in 1993 and is the only UK charity working at a national and international scale with a mission to improve lives by creating greener cities. A fundamental focus is to concentrate on social and environmental deprivation, bringing together local communities to work on practical greening and educational projects in urban spaces. Our partnership agreement commits to key actions including the following: o Day2 will donate 25% of its “Fund for Good” on an annual basis o Day2 will engage in employee and corporate volunteer opportunities o Day2 will work with the charity to promote a circular economy through the re-purposing of workplace furniture to the charity of the entities the charity supports

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THE LCF YOUTH FUTURES FUND In December 2021, Day2 chose to support vital work of The London Community Foundation, a charity for London's grassroots helping the disadvantaged. The Foundation which was established over twenty years ago specialises in supporting London community-based organisations who often don’t attract mass public backing, through a various targeted funds. Day2 is delighted it will help its Youth Futures Fund, with the aim of building a brighter future for young people in London, improving wellbeing, mental health and holistic support. Our commitment comprises of a key actions including the following: o Day2 will donate 25% of its “Fund for Good” on an annual basis for the Youth Futures Fund o Day2 will explore opportunities to engage with selected community groups above and beyond the financial donations to provide practical assistance. o Day2 will work with the Foundation to promote a circular economy through the re-purposing of workplace furniture to the charity and some of the community groups it supports

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TEAM CHARITY OF THE YEAR 2022 ALZHEIMER’S SOCIETY The Day2 team has chosen the Alzheimer’s Society as the recipient of the team fund in 2022.

Alzheimer’s Society is the UK’s leading dementia charity. The charity campaigns for change, funds research to find a cure, and supports people living with dementia today.

Dementia is the UK’s biggest killer. Someone develops it every three minutes and there’s currently no cure. The Alzheimer’s Society are fighting dementia on three key fronts: o Supporting people living with dementia through their innovative Dementia Connect service, as well as group services, and national telephone and online support lines. o Raising public awareness of the challenges posed by dementia and campaigning nationally and locally to get dementia to the top of the agenda in government o Funding research Centres of Excellence to carry out key research into the underlying causes of dementia, new treatments, and a cure. Alzheimer’s Society is also a founding funder of the UK Dementia Research Institute (UK DRI).

The Day2 team is proud to support this vital work.

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PILLAR 4

INNOVATION

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Pillar 4

INNOVATION We pride ourselves on being one of the most creative and innovative dealerships in the UK furniture market.

We intend to harness this culture of creativity to develop innovative initiatives in response to the issues raised in the Environment, People and Community pillars of this charter. Our aim is to populate the Innovation Pillar of future issues of our Charter with evidence of our actions. o We aim to innovate by becoming a leader in the journey towards a circular economy, exploring product stewardship initiatives and new procurement models. o We aim to collaborate with thought leaders in the architectural and construction community to understand the challenges they face and help to create innovative solutions for future projects. o We will engage with our team to generate innovative new responses to the issues highlighted in this charter. o We will continue to celebrate creativity and innovation as a core value and a key element of our culture.

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DAY2 RENEW Our aim in creating the Day2 Renew service is to offer our clients an innovative new way to think about how they source, use and retire their furniture assets.

RENEW PRODUCTS One of the most powerful ways we can facilitate circularity in partnership with our customers is to ensure the new furniture we supply is high-quality, designed for a long life, and designed for disassembly and remanufacturing or recycling.

We will advocate for this message with our stakeholders to ensure we supply product fit for the circular economy.

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DAY2 RENEW REMANUFACTURING & RE-USE We have consolidated our existing network of specialist furniture fabricators to create a remanufacturing service that our customers can use to extend the useful life of their existing furniture assets.

We can offer the following services: o o o o o o o

Cleaning Reupholstery Powder coating New worktops French polishing Metal fabrication and alteration New custom component manufacturing

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DAY2 RENEW TAKE-BACK SCHEMES Leading manufacturers in the sustainability space are committing to formal take-back schemes for their furniture in the UK. Take-back schemes will be a critical element of the circular economy and we will highlight and promote products offered with take-back guarantees to help our clients make positive sourcing decisions.

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DAY2 RENEW EXTENDING PRODUCT LIFE The market for second-life and remanufactured products is growing in the UK, however the often negative perception of used furniture is still a barrier to achieving circularity in the industry.

Our aim is to create case studies that demonstrate the value and viability of second-life products and to help shift thinking to favour multiple product lifecycles.

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DAY2 RENEW SUSTAINABLE DISPOSAL We understand that organisation’s needs change and that the product they retire will not always align with the needs of the second-life market at that time. We have partnered with a network of sustainable clearance contractors who prioritise material recycling and offer a zero-to-landfill guarantee.

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THANK YOU For more information about Day2’s Social Responsibility Charter please contact us at: info@day2.co.uk +44 (0) 20 3307 0790 www.day2.co.uk