Day2 Social Responsibility Charter - Issue 1 - May 2021

Social Responsibility Charter Our vision for a sustainable future.

Issue 1 - May 2021

Welcome to the first issue of Day2’s Social Responsibility Charter, thank you for taking the time to find out more about our business.

We have created this Charter to set out our vision for a sustainable and socially responsible future for our company. We understand that we are at the start of a journey and that our pledges will only have meaning if

they lead to action and measurable results. In this document we have defined our vision, our values, our goals and our approach to achieving those goals. We look forward to sharing our progress with you in future issues of this Charter.

London’s Creative Furniture Provider Day2 is a leading independent furniture dealership, offering specialist furniture consultancy, procurement and installation

solutions to a diverse range of clients across multiple sectors including workplace, education and hospitality. We are committed to providing a tailored service to every one of our clients, focusing on innovation, excellence and the highest levels of customer service.

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Our Vision Our vision is to become a force for good in our industry, and in society, through innovative actions that help tackle the environmental and societal challenges of our age. We aim to transform our business to deliver a more sustainable vision of growth, growth as a business, growth as a responsible member of society and growth as individuals.

We aim to be the market leading socially and environmentally responsible furniture dealership, guided by a focus on quantifiable inputs and outputs to ensure our initiatives are measurable, allowing us to recognise and celebrate success.

To achieve our vision, we have developed our Social Responsibility Charter as our guiding principles which will be regularly reviewed, enhanced and updated to ensure we deliver our philosophy of “The Day2 Way”.

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Social Responsibility Charter Issue 1 - May 2021

Our Philosophy, “The Day2 Way” Be Committed to Quality & Excellence.

Be Honest & Act Responsibly.

The Day2 Way is to strive for excellence in everything we do,

We commit to being honest, open & transparent with everyone we

providing the highest level of service to our clients not just day one,

deal with. We believe in full communication throughout the project

but on Day 2 and beyond, creating long term relationships and

process to ensure that decisions are made in partnership. We value

partnerships. Through our high quality project methodology, our aim

the importance of acting responsibly and we have placed the

is to create spaces that we are proud of and that our clients are

environment, our people, community and innovation at the heart of

delighted to call home.

our Social Responsibility Charter.

Believe in Our People & Partners.

Be Creative & Innovative.

Great people deliver great projects. We believe our dedicated and

Creativity & innovation are at the heart of everything we do. We

experienced team can support our clients at every stage of the

constantly challenge ourselves to think differently and make good

project process – from specification consultancy through to project

things happen, working collaboratively with our clients to help

management and aftercare. We believe in our partners and our

transform businesses. As an independent dealership and consultancy

diverse portfolio of suppliers has been handpicked to align with our

we can think freely, allowing us to offer our clients impartial and

values, ensuring we offer the perfect solution to every requirement.

objective advice.

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Our Guiding Principles We have used the following set of guiding principles to help define our vision and create our social responsibility initiatives.

o

We have the ability to create positive change

o

We value our colleagues

o

We care about the environment

o

We want to build relationships

o

We want to be different

o

We will be accountable for our promises

o

We know the world of business is changing

o

We know society values are changing

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Our Goals This Charter represents the first step in our social responsibility journey. We will use the following goals to create a roadmap of planned & deliverable initiatives that we can measure our performance against. We will;

o

Implement a new Employee Welfare Policy & employee wellbeing initiatives in 2021;

o

Implement strategies to increase diversity & inclusivity at Day2 in 2021;

o

Create a Fund For Good to donate an agreed % of net profit to good causes;

o

Empower our team with the training & resources they need to specify responsibly;

o

Take steps towards achieving carbon neutrality at our office at 2 Woodbridge Street,

with the aim of achieving carbon neutrality by the end of 2022; o

Start the journey towards becoming B-Corp certified in 2021, with the aim of achieving certification by the end of 2023.

o

Develop new procurement models to support the circular economy and deliver a project with this new model by 2023;

o

Help our suppliers achieve carbon neutrality and deliver net-zero projects to our customers by 2030, or earlier.

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Our Approach We will build our social responsibility strategy on 4 key pillars; the

Each objective will have at least one action or activity which can be

environment, our people, community and innovation. We intend to

measured, easily understood and have a demonstrable impact. The

identify a set of key objectives in each pillar, including both short-term

output and impact of these objectives will be measured and reported

and long-term goals.

in future issues of this Charter.

Pillar 1

Environment

Pillar 2

Our People

Pillar 3

Community

Pillar 4

Innovation

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Pillar 1

The Environment

Social Responsibility Charter Issue 1 – May 2021

Pillar 1

The Environment As the UN has stated, Climate Change is the defining issue of our time and we are at a defining moment. Combined with the rapid destruction of natural resources and the huge amounts of waste being created by linear economic models, society is faced with an existential challenge that

We recognise that as a responsible member of our industry, and society, we have a part

to play in the creation of a sustainable future. Since 2013, we are proud to have held full ISO 14001 environmental management accreditation, which we use as a benchmark to drive our environmental objectives.

Our vision is to go beyond the requirements of ISO 14001 to create ambitious initiatives that tackle environmental issues throughout our value chain. We have identified four aspects of our business that we will address to reduce or prevent negative impacts, and increase positive action:

simply must be overcome.

1) Our activities at 2 Woodbridge Street

2) Our responsibilities to our clients 3) Our responsibilities to our supply chain 4) The impact of delivering our projects

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1.

Our Activities at 2 Woodbridge Street

Our Commitments: o We will take steps towards achieving carbon neutrality at 2 Woodbridge Street, with the aim of being carbon neutral in 2022. o We will audit energy usage and implement energy use reduction strategies at 2 Woodbridge Street in 2021. o We will review waste & recycling at 2 Woodbridge Street and set targets for reducing non-recyclable waste in 2021.

Our first focus will be to address the impact of our own activities at 2

Woodbridge Street. We will address

o We will review the procurement of office consumables, with the goal of sourcing 100% sustainable products by the end of 2021.

our Scope 2 & Scope 3 GHG emissions and work to improve recycling and reduce waste sent to landfill.

o We will provide our colleagues with the information and resources they need to act responsibly away from the Day2 office.

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Reducing GHG Emissions at Day2 SCOPE 1

SCOPE 2

SCOPE 3 (DAY2)

SCOPE 3 (VALUE CHAIN)

GHG emissions released to the atmosphere as a direct result of of activities at a facility level.

GHG emissions released to the atmosphere from the indirect consumption of an energy commodity.

Indirect GHG emissions, other than scope 2, emissions that are generated in the wider economy.

Indirect GHG emissions, other than scope 2, emissions that are generated in the wider economy.

We will review the procurement of office consumables, with the goal of sourcing 100% sustainable products by the end of 2021.

We will audit our value chain in FY 2021/22 to identify poor performing partners who present a risk to scope 3 reductions and high performing partners who present opportunities for reducing scope 3 emissions.

Day2 does not manufacture goods, operates in a leased office and does not directly own any vehicles.

Day2 generates no Scope 1 emissions.

As a tenant, Day2 does not have direct control of the energy supply to 2 Woodbridge Street.

We will audit energy usage and implement energy use reduction strategies at 2 Woodbridge Street in 2021.

We pledge to engage with our landlord, with a view to converting the energy supply at 2WS to renewable sources and achieving carbon neutrality by the end of 2022.

We will review waste & recycling at 2 Woodbridge Street and set targets for reducing nonrecyclable waste in our next fiscal year (2021/2022).

We will help our colleagues create sustainable home offices and reduce the impact of their commute & work-related travel.

We will work with our logistics partners to incorporate emissions free vehicles into our delivery & installation service.

We pledge to help our suppliers achieve carbon neutrality and deliver net-zero projects to our customers by 2030, or earlier.

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2.

Our Responsibilities

to Our Clients We believe one of the greatest opportunities for Day2 to create

Our Commitments: o We will place a renewed focus on the sustainability credentials of the products we specify, offering our clients improved insight into the environmental impact of the furniture they buy. o To achieve this, we will create an easy to understand rating system for our products and suppliers, and make sustainability a key criteria in product evaluation, alongside functionality, design and cost. o We will provide our consultants with the training and tools they require to specify responsibly.

positive change is through helping our

customers make informed choices.

o We aim to innovate and develop new procurement models that support the circular

We aim to create a new model for

economy and enhance our commitment to product stewardship. As part of this goal

responsible consultancy, focused on

we aim to develop strategic partnerships with market leaders in furniture

data driven insights and education.

remanufacturing, resale and recycling.

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The purpose of our proposed product rating system will be to provide designers, specifiers and our end-user customers with clear guidance on the impact of the decisions they make and the products they choose.

Level 1

Level 2

Level 3

Level 4

Level 5

This product is a leader in its

This product is supplied with an

This product is supplied with

This product is supplied with

We believe specifying and

class and has been designed

Environmental Product

transparency about its

little or no information about its

purchasing this product will

and manufactured with a

Declaration (EPD), holds

environmental credentials, in

environmental credentials,

have a harmful impact on the

specific focus on sustainability.

environmental certification and

some cases backed up with

making it difficult to quantify

environment and we would

This product is designed for

contributes meaningfully to

accreditation, but does not

the impact of specifying and

actively discourage our clients

disassembly and/or holds

some or all of the evaluation

contribute in a meaningful way

purchasing it.

from purchasing it.

multiple internationally

criteria of building rating

towards the evaluation criteria

recognised accreditations as

systems such as LEED, WELL

of building rating systems.

evidence of its credentials.

and BREEAM.

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2.

Our Responsibilities

to Our Clients The circular economy represents a powerful opportunity to tackle the

Source: Based on The Ellen MacArthur Foundation’s model for the circular economy

Material Extraction / Manufacturing Parts Manufacturer

Recycle

Refurbish / Remanufacture

Product Manufacturer

As a single source furniture provider, Day2 offers pathways to the products & services a customer needs to procure new furniture

Re-Use / Redistribute

USER

Maintenance

issues of unsustainable resource

consumption, emissions and waste in

Energy Recovery

the furniture industry. We aim to explore ways to contribute towards circularity in the industry.

Landfill Reduce Leakage

Our aim is to create new pathways for our customers at the end of lifecycle 1, to contribute towards the circular economy.

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3.

Our Responsibilities

to Our Supply Chain

Our Commitments: o As part of our commitment to providing our consultants and our clients with the information they require to make responsible choices, we will undertake a comprehensive audit of our supply chain to measure and report on the sustainability credentials of our manufacturers and their product portfolios.

One of Day2’s greatest strengths is the diversity and reach of our supply

o We will use this audit to create a Day2 rating system for manufacturers and their

chain. We recognise the importance of

products and in turn use this data to motivate poorly performing suppliers to

evaluating our suppliers, particularly in

improve their credentials, creating a positive impact in our supply chain.

relation to Scope 3 emissions, in order to take actions to reduce our impact across our whole value chain.

o We will review the performance of our logistics & installation partners and create

targets for reducing their impact.

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The purpose of our proposed supplier rating system is to help us identify which members of our supply chain are aligned with our environmental aims and which suppliers represent a risk or barrier to creating change.

Level 1

Level 2

Level 3

Level 4

Level 5

This supplier is a market leader

This supplier has strong

This supplier is transparent with

This supplier has provided

We believe this supplier has

in the area of sustainability and

environmental policies, covering

information and data about

limited information about their

demonstrated an unacceptable

has developed innovative

a range of issues, that are

their environmental

environmental performance and

approach to sustainability within

products, policies and initiatives

backed up with evidence and

performance and policies, and is

policies and are yet to take

their organisation and we would

to drive change in the industry.

certification from internationally

taking positive steps towards

meaningful steps towards

actively discourage our clients

This supplier transparently

recognised certification bodies.

creating more robust policies

addressing sustainability in

from purchasing their products.

shares detailed data about its

This supplier may also

and obtaining recognised

their organisation.

environmental impacts, backed

contribute to local

accreditations.

up by recognised accreditations.

manufacturing targets.

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4.

Delivering Our

Projects

Our Commitments: o We will measure the carbon miles travelled by our delivery vehicles to quantify and our impact and investigate ways to maximise efficiency and reduce mileage. o We will measure the amount of packaging waste removed from site after installation and investigate ways to reduce packaging waste sent to landfill and increase the

Delivering major projects is a complex

volume of packaging that is recycled.

logistical challenge and we recognise our subcontracted delivery vehicles are

one of the biggest contributors to

o We will create Product Stewardship initiatives to help our clients refresh, re-purpose, recycle or re-sell their existing furniture.

emissions in our value chain. We aim to work with innovative partners who share our values to reduce this impact.

o We will investigate the viability of the use of emissions-free and low emission vehicles

in our logistics mix and commit to an achievable target for implementing this goal.

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Pillar 2

Our People

Social Responsibility Charter Issue 1 – May 2021

Pillar 2

Our People Our people are the most valuable part of our business. We are committed to building a culture that supports our colleagues, allowing them to enjoy their

work, flourish as individuals and fulfil their potential.

We recognise that helping our team achieve their full potential will be key to achieving our aim to transform our business to deliver a more sustainable vision of growth. By prioritising the welfare and wellbeing of our staff we hope to retain talent, encourage personal and professional growth and create an environment in which the business can thrive. To achieve our goals we have pledged to create a new Employee Welfare Policy at Day2 and to offer an improved package of employee benefits to all our staff.

Furthermore, we want to create a diverse and inclusive workplace that recognises and supports the unique needs, perspectives and potential of all our staff. We believe

promoting diversity and inclusion will generate social capital and help our business understand and respond to the values of our community.

We have identified four key topics in the Our People pillar:

1) Welfare & Wellbeing 2) Diversity & Inclusivity 3) Personal & Professional Growth 4) Voice Social Responsibility Charter Issue 1 - May 2021

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1.

Welfare & Wellbeing We commit to providing a healthy, safe workplace, with a focus on

The Day2 Wellbeing Group The Wellbeing Group will be provided with funding and support to create employee led

wellbeing initiatives and organise events to promote togetherness at Day2. The Wellbeing Group will also be responsible for nominating Day2’s annual team charity, who will be a key beneficiary of Day2’s Fund For Good. You can read more about our Fund For Good in the Community pillar of the Charter.

We look forward to reporting on the activities of the Wellbeing Group in future issues of our Social Responsibility Charter!

wellbeing, mental health & physical health. We have created a Wellbeing Group from volunteers in our team who have a shared interest and passion for health and wellness.

Melanie, Emily & Charlie, Day2’s Wellbeing Group

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1.

Mental Health First Aiders We have provided training to two of our valued team members, Steven & Brett, to help them become

qualified Mental Health First Aiders. This initiative is

Welfare & Wellbeing Mental Health First Aiders are trained to recognise the signs and symptoms

of a range of mental health conditions, provide non-judgemental support and guidance, and signpost people to professional help for ongoing support.

important to us because;

1 in 3 of the UK workforce have been formally diagnosed with a mental health condition at some point

in their lifetime.

6% of employees have been living with a formally diagnosed condition for more than 10 years.

61% of employees have experienced mental health issues due to work or where work was a related factor.

Source: BITC Mental Health at Work 2018 Report

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2.

We believe promoting diversity & inclusion will help our business to better understand and respond to the values and expectations of our community. To achieve our goal of promoting diversity & inclusivity at Day2, we aim to carry out the following actions.

o

Diversity & Inclusivity

We will carry out a Diversity & Inclusivity Survey to understand the current make

up of our team and establish the baseline to measure future progress against.

o

We will review and strengthen our Diversity, Inclusivity & Equality (EDI) Policy.

o

We will create a new Inclusive Recruitment Policy to provide guidance for all

We want to create a diverse and

members of the team involved in hiring new members of staff.

inclusive workplace that recognises and supports the unique needs, perspectives

o

and potential of all our staff.

We will provide members of team involved in hiring new members of staff with appropriate training in diversity & inclusion.

o

We will implement strategies to amplify the voices of our staff.

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We asked our team to complete a survey of 15 questions to gather data regarding diversity & inclusion at Day2. We have included 6 key data sets here and our full report is available on request. We have pledged to use this data to drive our ambition to ensure our company is representative of our community.

What demographic cohort are you?

What is your gender identity?

26 responses

65%

27%

4%

4%

Baby Boomer Generation Jones Generation X Xennials Millenials Generation Z Generation Alpha

What is your racial or ethnic identity?

26 responses

92% 4% 4%

What is your sexual Identity?*

26 responses

Asian / Asian British Black / African / Caribbean / Black British Mixed / Multiple Ethnic Groups White Prefer not to say

50% 50%

26 responses

Male Female Non-Binary Prefer not to say

Do you identify with any of the following religions?** 26 responses

69%

27% 4%

92% 8%

Bisexual Gay Man Gay Woman / Lesbian Heterosexual / Straight Pansexual Prefer not to say

Are you living with a disability?

26 responses

Buddhism Christianity Hinduism Judaism Sikhism Spiritual No religion Prefer not to say

92%

* Respondents were also given the

** Respondents were given the opportunity in all questions to self-

opportunity to state whether they identify as

describe if they felt their identity was not represented in the options

transgender or have a transgender history.

given. One respondent described their religion as Spiritual.

4% 4%

Yes No Prefer not to say

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2.

Diversity & Inclusivity One of our core values is a commitment to creating workplaces

Day2 is Disability Confident Committed Disability Confident is creating a movement of change, encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. As a Disability Confident Committed employer, we will: o Create inclusive & accessible recruitment policies o Communicate vacancies to an inclusive pool of talent o Offer interviews to disabled people o Provide reasonable adjustments to support disabled employees o Support existing employees with disabilities

that we are proud of, and we recognise the importance of inclusivity

and accessibility in this vision.

Click the logo for more information about the Disability Confident movement

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3.

Our aim is to provide the opportunities for continuous advancement to improve colleagues skills and talents so they can realise their goals in and out of the workplace.

By building a positive environment enabling colleagues to take advantage of their strengths, not only will increase their wellbeing and resilience but will make them become more involved and confident which will increase performance at work, personal

growth and self-esteem.

Personal & Professional Growth Helping our colleagues grow both personally and professionally is an important part of our aim to transform

our business to deliver a new more sustainable vision of growth.

To help deliver against the aim, we are developing a series of interconnected actions including: o We have created a wellbeing and green team to support communities and the environment, giving individuals opportunities time to develop new skills. o All colleagues are encouraged to volunteer to support their communities, with a paid volunteering day available for all members of staff.

o We will review our appraisal process to embody our aim of both professional and personal growth.

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4.

Voice Integral to our long term success is a belief that everyone's voice matters, as we know everyone brings different experience, expertise and ideas to the business.

We actively encourage contributions that are listened to, respected and valued often leading to better ways of working and innovation. We do not underestimate the impact that enabling a strong voice ethos has on individuals professional and personal growth.

We have identified a number of initiatives that support our drive to encourage a strong voice culture: o We will hold monthly town hall meetings where the senior team will provide an update on performance and future plans, and invite the team to ask questions and share ideas, along with presentations from the wellbeing and green teams. o We will create an innovation notice board to provide a forum for colleagues to raise their ideas, views and comments on a particular theme for discussion at the monthly town hall meeting. o We will carry out and annual staff satisfaction survey, asking a variety of questions about the business and how they feel. o Our staff handbook is reviewed regularly to ensure there are formal mechanisms to support our voice commitment including areas such as whistleblowing.

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Pillar 3

Community

Social Responsibility Charter Issue 1 – May 2021

Pillar 3

Community Organisations must adopt an external outlook to understand and respond to the social and environmental issues

We have identified three communities we will engage with to better understand the issues addressed in this charter and to help create positive change.

Our Direct Stakeholders; We will work with our customers, suppliers and logistics partners to understand the challenges they face and help create positive change throughout our supply chain.

relevant to their business. Community engagement will therefore be a critical

Our Community of Interest;

part of our Sustainability Charter.

We will engage with members of the furniture industry, the architectural community and the wider construction industry to understand how we can support their sustainability vision.

Causes for Good; We will engage with charities, education networks and causes for good to offer financial support through our Fund For Good and participatory support through volunteering and team activities.

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The Day2 Fund For Good We are proud to announce that Day2 has pledged to

The fund will be split into four, targeting different

donate 1% of net profit, rising to 2% in 2 years, to

aspects of our Social Responsibility vision. We will

good causes through a newly created Fund For Good.

report on the distribution of the fund each year.

FUND 1 (25%)

FUND 2 (25%)

FUND 3 (25%)

FUND 4 (25%)

Strategic Partner, Community

Strategic Partner, Environment

Annual Team Charity

Charity Events & Volunteering

Fund One will be allocated to a

Fund Two will be allocated to a

Fund Three will be allocated to a

Fund Four will be allocated to

strategic partner to support our

strategic partner to support our

charity or cause nominated by

the Wellbeing Group to provide

activities in the Community

activities and pledges in the

the Day2 team on an annual

financial support for individual

pillar. We have selected Trees

Environment pillar. We are

basis. The selection of this

events and activities in

For Cities as the beneficiary of

currently working towards

beneficiary will be led by the

partnership with local charities

this fund and further information

identifying a beneficiary for this

Wellbeing Group to promote

and volunteering organisations.

on this partnership can be found

fund and we will launch our

team input.

on the next page.

partnership in 2021.

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Day2 & Trees for Cities Day2 is proud to have entered into a long-term partnership agreement with Trees for Cities. Trees for Cities is an independent charity set up in 1993 and is the only UK charity working at a national and international scale with a mission to improve lives by creating greener cities. A fundamental focus is to concentrate on social and environmental deprivation, bringing together local communities to work on practical

greening and educational projects in urban spaces. Our partnership agreement commits to key actions including the following: o Day2 will donate 25% of its “Fund for Good” on an annual basis o Day2 will explore employee and corporate volunteer opportunities o Day2 will work with the charity to promote a circular economy through the repurposing of workplace furniture to the charity of the entities the charity supports

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Social Responsibility Charter Issue 1 - May 2021

Pillar 4

Innovation

Social Responsibility Charter Issue 1 – May 2021

Pillar 4

Innovation We pride ourselves on being one of the most creative and innovative

We intend to harness this culture of creativity to develop innovative initiatives in response to the issues raised in the Environment, People and Community pillars of this charter. Our aim is to populate the Innovation Pillar of future issues of our Charter with evidence of our actions.

dealerships in the UK furniture market. o We aim to innovate by becoming a leader in the journey towards a circular economy, exploring product stewardship initiatives and new procurement models. o We aim to collaborate with thought leaders in the architectural and construction community to understand the challenges they face and help to create innovative solutions for future projects. o We will engage with our team to generate innovative new responses to the issues

highlighted in this charter. o We will continue to celebrate creativity and innovation as a core value and a key element of our culture.

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Thank You For more information about Day2’s Social Responsibility Charter please contact us at:

E

info@day2.co.uk

P

+44 (0) 20 3307 0790

W

www.day2.co.uk

Issue 1 - May 2021