Maintenance Appreciation Week 2024 Flipbook

JULY 15 - 19, 2024 MAINTENANCE APPRECIATION WEEK 2024

MAINTENANCE APPRECIATION WEEK 2024

Five Stars: This community is a wonderful place to live. The office and maintenance staff are so friendly and helpful and do everything in a timely manner. The amenities are an added benefit, and they are well maintained. We love living here!! We feel very fortunate to have found this community!!

Community: Cascades Overlook Apartments - Verified Resident [ApartmentRatings.com]

4.7 Stars Review: Great community to live in. Near multiple stores, shopping, and restaurants. Staff is very nice and accommodating, Community is kept very clean and up to date with frequent presence of security. Maintenance staff has an excellent response time as well.

Community: The Apartments at Metro Centre - Verified Resident [ApartmentRatings.com]

Five Stars: My experience so far has been great and I love the response by the maintenance team. This is definitely a community for us. The business office staff are very professional and are always ready to listen and assist with your need.

Community: The Residences at Brookside Commons - Verified Resident [ApartmentRatings.com]

5 Stars: Excellent service.

Exceptional really. Polite and respectful staff. Everything gets fixed. Unusual requests are carefully considered.

Flexible attitude. Willing to work together with tenant.

Community: Ingram Manor Apartments - Verified Resident [ApartmentRatings.com]

MAINTENANCE APPRECIATION WEEK 2024

Five Stars: Very nice and safe community. The area is very well kept. There are lots of nice restaurants and shops nearby, which makes living here very convenient. Employees and maintenance staff are very nice. Overall, we have loved our experience here so far.

Community: The Willard Apartments - Verified Resident [ApartmentRatings.com]

5 Stars: Average experience moving in. Above average for friendliness of Chris in maintenance and Amy C. in leasing office. They both made us feel welcomed and addressed everything in a timely fashion. Receiving keys and move-in duties was extremely smooth.

Community: The Residences at Brookside Commons - Verified Resident [ApartmentRatings.com]

5 Stars: Never had no problems when there were maintenance issues the problem were fixed fast.

The customer service and communication is excellent.

The property manager does a great job with communication and communicating to the Moravia Park residents.

Community: Moravia Park Apartments Verified Resident [ApartmentRatings.com]

Google 5 stars: This the best I mean the best place I've rented from. The rental staff is awesome. I been treated like gold since I've been here. The maintenance is on point. I highly recommend this complex to rated #1 in the state. Great place to live.

Community: St. Charles at Olde Court Apartments - [Google.com]

MAINTENANCE APPRECIATION WEEK 2024

Five Stars: I love how efficient the maintenance guy can be and I love their communication skills.

I’m very very big on communication and I love how situations are being addressed instead of being swept under the rug. I haven’t had any problem since I moved in and I’m satisfied.

Community: The Willard Apartments - [Google. com] 4.5 Stars Review: My unit is nestled in the back of the complex and the balcony faces a wooded area that is serene during the spring/summer. The community is quiet, and the maintenance team's compassion, courtesy, and performance are stellar.

Community: Cascades Overlook Apartments - Verified Resident [ApartmentRatings.com] 5 Stars: My experience has been wonderful for the past two years. I feel acknowledged by the property manager. Maintenance also helps fix any issues that came up the past 2 years.

Overall the support and communications make me feel safe and confident while living here.

Community: Ingram Manor Apartments Verified Resident [ApartmentRatings.com]

5 Stars: We had a great experience moving in. The management staff is very professional and attentive. The building is very SECURE. So far we love it here. The parking is free as well and the location is well kept.

Community: Symphony Center Apartments Verified Resident -[ApartmentRatings.com]

Google 5 Stars: I love it here when I use to live here the best place I ever live at never had a problem with the maintenance coming to fix things always came when I needed something fix wish I can move back here.

Community: St. Charles at Olde Court Apartments - [Google.com]

MAINTENANCE APPRECIATION WEEK 2024

5 Star Review: The maintenance staff is timely and well trained, and knowledgeable.

I would recommend St. Charles to other people. The community is well kept internally and externally. I'm privileged to transfer new.

Community: St. Charles at Olde Court Apartments - Verified Resident [ApartmentRatings.com] Five Stars: Very positive in every way. The grounds are kept clean, as well as the building. The neighbors are friendly and helpful. The staff at management will answer the phone right away or will call back in a timely manner. They at polite and helpful.

The maintenance crew are the best. They are prompt in emergency situations.

Community: Cascades Overlook Apartments - Verified Resident [ApartmentRatings.com]

4.5 Stars: It's been great since we moved in! The office staff is wonderful and always willing to answer questions, we've never had a problem with maintenance staff and if they don't know how to fix something they bring someone in who does (sometimes same day might I add).

Community: Symphony Center Apartments - Verified Resident [ApartmentRatings.com] Five Stars: I have been both a commercial and residential tenant of David S Brown and I should say that their client service is superb indeed, especially their maintenance. They are easy to contact, and they promptly respond immediately with an intervention. Community: The Willard Apartments - Verified Resident [ApartmentRatings.com] Five Stars: Great my experience has been great so far, a few hiccups but nothing stressful. However, any issue I had Siu acknowledged it right away and maintenance was up to my apartment in a matter of minutes. I couldn't imagine living anywhere else.

Community: Cascades Overlook Apartments - Verified Resident [ApartmentRatings.com]

MAINTENANCE APPRECIATION WEEK 2024

2024 PEOPLE’S CHOICE AWARDS This year our residents had the opportunity to vote for their favorite maintenance team members in each of our apartment communities.

The response was incredible with 286 Total Votes, and we are excited to recognize the exceptional members of our team who received the highest accolades!

WINNERS

In addition to our winners, we also want to give a special shoutout to our Honorable Mentions who also go above and beyond in their roles and gave our winners a run for their money! Voting was very close at some of the properties!

HONORABLE MENTIONS

• Jaaron Green (405 W. Redwood & Symphony) • Milton Henderson (The Apartments at Metro Centre) • Kobie Wooden (Residences at Brookside Commons & Ingram Manor) • Eric Callaway (Cascades Overlook) • Angel Gonzalez (St. Charles at Olde Court + Edmondson Park) • Al Brooks (Moravia Park & Lake Falls)

• Tyrone Colding (405 W. Redwood & Symphony) • Chris Parson (The Apartments at Metro Centre) • Brett Taylor (Cascades Overlook) • Stephen Banks (St. Charles at Olde Court & Edmondson Park)

We deeply appreciate the hard work and dedication of every member of our maintenance team.

Your commitment to keeping our communities running smoothly is invaluable. Thank you all for your continued excellence and for making our apartment communities a great place to call home!

THANK YOU MAINTENANCE STAFF!