The DG Commitment

A diamond engagement ring has served as a classic symbol of one’s commitment to love another person since the 15th century. Over the past 25 years, jewelry from David Gardner’s has come to represent a similar vow. Our commitment to you.

Education

Julia and David Gardner firmly believe that having an extensive knowledge of jewelry is a fundamental component of the DG experience.

“The industry offers extensive training opportunities on all topics relating to jewelry and taking advantage of them is something we strive to do,” shares Julia.

The DG staff attends an average of five off site multi-day educational seminars per year, in addition to bi-monthly in store training from brand representatives from all over the United States.

“Jewelry education is something that our entire staff takes very seriously. Fortunately, our team has such a genuine passion for jewelry that they take advantage of every opportunity to learn more about it.”

Ethics

In1992, David Gardner’s Jewelers was extended membership into the American Gem Society (AGS) which consists of the nation’s top 5% of jewelers, appraisers, designers and suppliers. In order to be awarded membership, jewelers must demonstrate a strong commitment and corresponding effort to adhere to AGS standards including a dedication to ethics, knowledge and consumer protection.

“We pride ourselves on offering a luxury experience while offering fair and competitive prices to our customers.”

Service

Every aspect of the store’s business is fully encompassed in Julia and David’s commitment to provide superior customer service.

Customers in search of an engagement ring are offered an extensive selection of settings and diamonds in all shapes and sizes at competitive prices. They are carefully guided by a trained diamond expert through what can be a daunting task for many people. Our staff helps them select the ideal ring based on their unique style, budget and countless other variables.

For many jewelry stores, the customer service experience is over once the ring is purchased, but recently David changed that. In an effort to constantly improve the DG service experience, another commitment from David Gardner’s Jewelers was created and named DG Love.

“DG Love is a program that we developed to offer our bridal customer an added sense of protection and trust in us long after they’ve made their purchase. It’s our way of promising to take care of you and that is what we strive to do for all our customers.”