Relevant Methods to Address QuickBooks Data Missing After Update Issue

Although running the update process in QuickBooks is easy and doesn’t require any additional supervision, sometimes issues can arise that can hamper the QB data. This can lead to the QuickBooks data missing after update issues on the screen, which can arise due to many reasons, like an incorrect company file location. If you are getting the QuickBooks company file not found error, you can use the solutions mentioned below to address it once and for all.

If you are unable to understand the steps or eliminate the error message on your own, you can reach out to us at +1 855-948-3646 to get direct assistance from our team of QB experts.

Common Causes and Reasons for the QuickBooks Company File Missing Issue

You might be getting the QuickBooks company file not found issue due to the possible reasons and scenarios given below –

1. The company file you are trying to access is stored in an incorrect file folder or location, which is causing access issues in QB.

2. The company file is missing from the server PC and might be accidentally deleted by the user while running the QB updates.

3. You are not using the correct method to run the company file in your updated QB version, and your company file might be damaged/corrupted.

4. There is unstable network connectivity, and you are trying to access the company file in a multi-user mode.

Effective Steps to Terminate the Unable to Locate the QuickBooks Company File Error

You can easily dismiss the QuickBooks data not found after update error by using the solutions mentioned below –

Solution 1 –Ensure a Proper Network Connectivity Status by Running a

CMD Command

You can fix the company file not found error in QuickBooks by ensuring that the connectivity status is proper and stable.

1. Press the Windows + R keys to access the Run window and type the CMD command in the appeared program box.

2. Type ipconfig/all in the search bar and note down the hostname to ping the server by typing ping (server name), followed by hitting Enter.

3. Check if you are getting a response for every packet, and once you have pinged the server, you will get a reply or a notification for data loss in the process.

Solution 2 – Restore the QBW Company File from the QuickBooks File Section

You need to restore the QBW company files from the file section to access them correctly post the update process.

1. Open QuickBooks and go to the File menu to select the Open or Restore Company option to choose the Restore a Company Backup Copy option.

2. Hit Next and browse your system to locate the backup company file and select a folder to store the restored QBW file version, and access the file from there.