Issuu

editor’s note

“KNOW H2O”

owadays, the challenge of having and giving the right information is inevitable. And this does not exempt water utilities like DCWD. For the past decades in the industry, DCWD has been steadfast in innovating, upholding, and sustaining that kind of service that will gain the confidence of its customers.

One way of building up customers’ confidence is to keep them informed of what’s going on in our operations. So in this issue, the Crystal Flow banners our campaign, “KNOW H2O”. Highlighted primarily are the recent developments in the Davao Bulk Water Supply Project and other improvements in our operations such as the additional source for Toril Water Supply System and the reduction of time for orientation of applicants for new service connection.

and recognition that boost positive public image - that image which DCWD continues to uphold. For this period, DCWD bags back-to-back-to-back citations such as the Government Quality Management Committee’s (GQMC) recognition of DCWD’s Quality Management System; the Local Water Utilities Administration’s (LWUA) award to DCWD Regional Training Center as Outstanding RTC; and the Presidential Communications Operations Office’s (PCOO) recognition of DCWD as the Champion of Freedom of Information (FOI) among local water districts.

In this issue, the Water Consciousness Month events are also highlighted such as the First Water Convention which showcased the best water initiatives; the Amazing Eco-Race which involved all sectors who are one with us in our cause for environment protection; and the formidable YouthAct Tayo which –Benjamin Disraeli continues to raise consciousness and awareness among the youth in the academe in terms of environment protection and conservation. Complementing these are activities under our CSR program like the Tabang sa Katawhan, Caravan ni Mayor in Brgy. Tamugan, and provision of plumbing materials to partner public high schools in the watershed areas. More so, DCWD also joined the interface for water resource management and protection. We also continued our godfather role to other local water districts through the benchmarking activities which we also extended to the academe, government agencies, private companies, and the likes.

“As a general rule, the most successful man in life is the man who has the best information.”

Confidence build-up usually has something to do with the awards

Other highlights include the employees’ activities celebrating the cultural occasions in DCWD. Also featured is the tribute for the inimitable service of our beloved Assistant General Manager for Administration, Mr. Alfonso E. Laid on his mandatory retirement. Alongside is the personnel movement and other citations for employees within this period. Sealing this issue is the information that we owe to our customers - the information that comes from the customers themselves - the Customer Satisfaction Survey results for the second semester of 2019. Quite many to digest? Drink it up, now that you KNOW H2O. Cheers as we bid goodbye to 2019!

RUTH G. JABINES

Editor-in-Chief Manager, Community Relations and External Affairs Department publicinfo@davao-water.gov.ph

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

from the GM’s Desk

Just KNOW!

(Keeping New Opportunities & Ways for better service)

ith pride and fulfillment, we end this year with the success of accomplishing all our major programs, activities and projects, advancing the service of water supply in the city of Davao. However, our accomplishments can only go as far as the confidence that our stakeholders give us. We continue to embrace customer’s needs and nourish this reciprocal relationship as a conduit for organizational growth and success. Shaping customer perspective towards responsible use and conservation of water falls within the ambit of our responsibilities. Anchored on our vision to be the best water utility in the country, the response of our stakeholders towards this vision is paramount. We see this as an opportunity to enforce customer’s rights to be informed of the issues in water and the corresponding initiatives to curb the same as this is one of the most efficient ways to build a fruitful and symbiotic relationship with customers and other stakeholders. We are relentless in providing avenues to hear, empower, and capacitate our consumers. The opportunities we have with our customers allow us to manifest the confidence we have in what

ENGR. EDWIN V. REGALADO General Manager ogm@davao-water.gov.ph davaowater@yahoo.com.ph

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

we do. The confidence we have in the quality of water and the efficiency of our service translates to our campaigns in ensuring that our consumers can directly drink from the tap, observe and practice measures to conserve water, and adapt strategies in order to sustain their respective supply of water. As we tirelessly expand our services and provide the most satisfying experience to our consumer in terms of water supply, we also see that our information dissemination and campaigns on water conservation and preservation practices flow into the homes and industry of our respective customers along with appropriate perspective imbibed towards the fulfillment of a shared responsibility. In our dialect, “ato ni Bai”, is our way of saying that we greatly value you, our customers. Just KNOW that DCWD keeps new opportunities and ways to serve you more than you deserve!

water news

Davao City Bulk Water Supply Project marks another milestone Camille Margarette U. Solon

AGM-O Chavez (L) shares the benefits of the bulk water supply project in securing water sustainability in Davao City while Pres. Azanza emphasizes Apo Agua’s commitment to support DCWD in this undertaking.

he Davao City Bulk Water Supply Project of Davao City Water District takes on another milestone as it completed the diversion of Tamugan River on October 5, 2019. Redirecting the river flow will allow one side of the riverbed to dry up and give way to the construction of the weir chamber. Present during the river diversion were representatives from DCWD headed by the Assistant General Manager for Operations Rey C. Chavez, Apo Agua Infrastructura Inc. headed by President Roman V. Azanza III and Director Manuel M. Orig, JV Angeles Construction Corporation (JVACC) headed by Project Manager Antonio A. Garcia, Jr., and the local government unit of Tawan-tawan headed by Brgy. Capt. Ricardo A. Gierran. The bulk water project is a partnership between Apo Agua and DCWD to develop Tamugan River as

DCWD, Apo Agua, JVACC, and the local community pose for posterity after the ceremonial diversion ceremonies.

the major surface water source in Davao City. In this partnership, Apo Agua will divert and treat the water from Tamugan River to provide to DCWD which the latter will distribute to its customers. The weir chamber is among the components of Apo Agua’s facilities which also includes raw water pipelines, desander, surge tank, water treatment plant, hydroelectric power plant, and treated water pipelines. As of writing, Apo Agua with JVACC is simultaneously conducting preparatory and physical works for these facilities. The target for completion is in the first semester of 2021. For its part, DCWD is also undertaking construction of various water infrastructures which include storage facilities and transmission/distribution pipelines. Of the 32 infrastructure projects, 21 have already been completed, five are already undergoing construction, and six are under procurement or detailed engineering.

Tamugan River clears up after the diversion works.

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

DCWD reaps awards QMS recognition Jamae G. Dela Cruz

FOI Champion Katrina Belen M. Roble

QMR De Los Reyes (center) receives the Certificate of Recognition from GQMC officials.

he Government Quality Management Committee (GQMC) recognized Davao City Water District for obtaining the original ISO 9001:2015 Quality Management System (QMS) Certification for the Provision of New Water Service Connection. The GQMC Certificate of Recognition was conferred during the 7th Recognition Ceremony and Public Sector Quality and Productivity Improvement Forum at the Philippine International Convention Center in Pasay City on October 24, 2019. Quality Management Representative (QMR) Roberto S. De Los Reyes received the recognition on behalf of DCWD. With the theme QMS Level-UP! Gearing for FutureReady Public Service, the event recognized quality and productivity improvement efforts of government agencies in their QMS which redound to better frontline services and improved customer satisfaction. This is pursuant to Executive Order No. 605 or Institutionalizing the Structure, Mechanisms and Standards to Implement the Government QMS Program. DCWD’s ISO 9001:2015 certification registered under TUV100 05 4089 is effective December 10, 2018 until December 9, 2021.

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

he Presidential Communications Operations Office (PCOO) awarded Davao City Water District as the 2019 Freedom of Information (FOI) Champion for the Local Water Districts category. This was conferred during the FOI Awards at The Peninsula Manila on December 12, 2019. Joining DCWD were Tagum and Zamboanga water districts. PCOO recognized LWDs, government agencies, and non-government organizations for their exceptional and significant contributions to the FOI Program’s progress and

water news

Outstanding RTC of 2018 Alexan Lynette L. Cabeguin

n development in providing Filipinos their right to access information on matters of public concern. This is DCWD’s third consecutive recognition from the PCOO. DCWD was awarded FOI Champion under the LWDs category in 2018 and cited as the first water district to go on board the e-FOI portal in 2017. General Manager Edwin V. Regalado thanked the PCOO for recognizing DCWD’s continuing best efforts and commitment to uphold transparency among the public.

The DCWD team headed by DM Delima (center) accepts the award from LWUA Acting Administrator Jeci A. Lapus (3rd from R).

avao City Water District Regional Training Center (RTC) has been awarded as Outstanding Regional Training Center of 2018 by the Local Water Utilities Administration (LWUA). Said award was conferred on December 12, 2019 during the LWUA – Technical Assistance Department – RTC year-end conference in Mandaluyong City. Receiving the award were RTC Training Director and Human Resource Department Manager Bernardo D. Delima Jr., Human Resource Development Division Manager Lulyn C. Saniel, and Data Encoder-Controller Lavander Jesah A. Coloscos. This recognition is already part of DCWD RTC’s legacy having been recognized for same outstanding performance in 2014 to 2016, 2005 to 2007, 2003, 2000, and 1995 to 1997, validating DCWD’s commitment to maintain a competent workforce. DCWD RTC organizes trainings for employees and directors of DCWD and LWUA-member water utilities that are specifically designed to empower and capacitate key players in water district operation to become more effective in water service provision.

The DCWD FOI team headed by FOI Decision Maker Ariel L. Noble (center) receives the award from National Press Club of the Philippines Vice President Paul Gutierrez (L).

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

Additional source for Toril WSS operates Alexan Lynette L. Cabeguin

avao City Water District completed the facilities for the third production well for Toril Water Supply System (WSS) and complementary pipelaying works of 300mm diameter water distribution steel pipelines and 100mm diameter Polyvinyl Chloride (PVC) pipeline in October 2019.

Toril Production Well No. 3

The new water source has been designed to produce 4,360 cubic meters per day. With the new well and the completed pipelaying works, DCWD will be able to serve Brgy. Bato residents situated within 150 meters from DCWD’s mainline and improve water supply availability in Marapangi, Upper Piedad, and immediate environs. These completed water infrastructures are part of the general improvement project of Toril WSS which also include a 1,500 cubic meter storage facility and Supervisory Control and Data Acquisition (SCADA) installation for the entire Toril WSS. The storage facility will further improve the efficiency of DCWD’s water service while the SCADA will allow for the automation of Toril WSS’ operation. Although the storage facility and SCADA are yet to be completed in the first quarter of 2020, DCWD already operated the production well to immediately address the need for expanded and improved water service in Toril area. With this development, DCWD conducted an onsite New Service Connection (NSC) orientation in Brgy. Bato on October 12, 2019 for the convenience of residents who are interested to avail of DCWD’s water services. Said orientation is the initial requirement in acquiring water service connection. DCWD carried out complementary pipelaying works in preparation for the NSC applications. DCWD also conducted its Barangay Water Patrol on October 24, 2019 to discuss pertinent details regarding DCWD’s operation and services.

Assistant General Manager for Operations Rey C. Chavez highlights the improvements of the new water supply facility during the Barangay Water Patrol.

Pipelines and Appurtenances Maintenance Department Senior Engineer A Rodina C. Niño details the operation of the new source including the number of households that will be served by the new water supply facility.

Customer Service Assistant A Shyan P. Ganapin (R) explains DCWD’s services and processes to Brgy. Bato residents during the on-field NSC orientation.

DCWD staff carry out pipelaying works of the 100mm diameter PVC pipeline in preparation for the acceptance of NSC.

avao City Water District’s New Service Connection (NSC) orientation has been reduced to seven minutes effective November 14, 2019. This new improvement saves customers around one hour of transaction time.

water news

NSC orientation duration reduced!

Jovana Cresta T. Duhaylungsod

Instead of being done by groups and in schedules, the orientation is provided directly by a Customer Service Assistant (CSA) upon inquiry of the customer. In this new method, the CSA instructs the applicant on how to properly fill-out the NSC application form, explains the applicable documentary and technical requirements (e.g. proof of possession, competent evidence of identity, and standard plumbing provision), gives a copy of the frequently asked questions, advises the customer to follow the steps in NSC Application, and informs the customer of the NSC fee and standard time for on-site investigation, installation of water meter, and verification. DCWD assures that the CSAs will have standard orientation as all of them have undergone certification trainings as orientation facilitators. The reduction in orientation time is one of the improvements of DCWD’s ISO 9001:2015 certification of the NSC process. This certification is among DCWD’s efforts to achieve high customer service satisfaction. This improvement also supports the Ease of Doing Business and Efficient Government Service Delivery Act of 2018 mandating all government agencies to streamline and simplify processes of services.

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

First water convention

showcases best water initiatives Camille Margarette U. Solon

For the Watershed Protection and Management category, presenters were Engr. Ruby Jane S. Broas of Apo Agua Infrastructura Inc., Director Anthony C. Sales of Department of Science and Technology (DOST) XI, Mr. Rick Lawrence T. Inting of Ateneo de Davao University, and Mr. Frederick E. Paler of Bantayo Aweg. Invited reactors were Engr. Ronald A. Muñoz of DCWD, Dr. Gernelyn Logrosa of MCM, Atty. Mark T. Peñalver of Interfacing Development Interventions, Inc. (IDIS), and Ms. Maria Dolores R. Batoctoy of the Department of Environment and Natural Resources.

n celebration of Water Consciousness Month in November, Davao City Water District held the first ever Water Convention that showcased the best water initiatives from various sectors. Bannering the theme kNOW H20, the event was held on November 21, 2019 at Malayan Colleges Mindanao (MCM). The convention featured nine research studies and innovations on watershed protection and management, water treatment, and water conservation. Speakers were invited to present their studies that were also showcased in the kNOW H20 exhibit. Aside from the speakers, reactors provided wider perspective on the studies.

Engr. Broas on Panigan –Tamugan Integrated Watershed Development and Management Plan

Dr. Sales on Enhancing Resilience to Disasters of Urban Water Systems of Mindanao

Mr. Inting on Land Use and Geomorphological Challenges in Tapping the Panigan-Tamugan Watershed

Reactors (from R) Engr. Saniel, Ms. Golle, and Engr. Cabuñas explain how the researches can provide solutions to water quality concerns.

Mr. Manalo on Assessment of Rainwater Harvesting Systems of Establishments in Davao City

Under the Water Treatment category, presenters were Director Ludivina M. Porticos of the University of the Immaculate Conception, Water Quality Division Manager Hydie R. Maspiñas of DCWD, Ms. Hannah Sheen T. Lopez of Davao City National High School, and Engr. Meryl Mae C. Rodriguez

Mr. Paler on Community-Based Water Monitoring

Dr. Porticos on the Extent of Implementation of Standards and Procedures for Water Safety in the Philippines

Reactors Engr. Gonida (R) and Engr. Leopoldo highlight the importance of water conservation in ensuring water resource sustainability.

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

Reactors (from R) Engr. Muñoz, Ms. Batoctoy, Atty. Peñalver, and Dr. Logrosa give valuable insights on how the researches can help address watershed protection and management issues.

Ms. Maspiñas on Implementation of Water Safety Plans for Two Peri-Urban Indigenous People Communities in Southern Philippines

Ms. Lopez on Saluyot Leaf Extract as Flocculant in Turbid Water from Davao River

Engr. Rodriguez on Wastewater Supply Demand Analysis in a Typical School Environment for the Predesign Inputs of a Treatment Facility

Participants from various sectors ask questions to the speakers about their respective research topics.

from the plenary sessions, participants joined the trivia games about the research studies and won DCWDcustomized IEC materials.

Sole presenter for the Water Conservation category was Environment Planner Lemuel Lloyd I. Manalo of IDIS with reactors Engr. James T. Gonida of DCWD and Engr. Meriam P. Leopoldo of MCM.

Event partners MCM, DOST XI, and IDIS were awarded with plaques of recognition, research presenters were granted certificates and honorarium, and all attendees were given convention kits and IEC materials.

Also featured in the convention were the #conservewaterdavao exhibit which promoted DCWD’s advocacies to conserve water, drink water from the tap, and store water for emergency use. The event was attended by more than 500 participants composed of junior and senior high school students and teachers from nine schools and representatives from other government agencies and water districts. Aside

Through this convention, DCWD emphasizes its commitment to supply sustainable and safe water to the people of Davao City. The event also highlights DCWD’s advocacy to take a proactive role in environmental concerns by promoting advancements and new technologies in water service delivery and water resource protection.

DCWD officers led by Internal Audit Department Manager Arnold P. Sarabia (6th from R) together with MCM Head of Research and Development Dr. Logrosa (mid), DOST XI Dir. Sales (5th from L), IDIS Exec. Dir. Golle (2nd from L), Apo Agua team led by Dir. Manuel Orig and GM Cirilo Almario III (4th and 1st from L, respectively), and Civil Service Commission Region XI Dir. Adams D. Torres (6th from L) open the kNOW H20 exhibit.

MCM students win DCWD customized IEC materials after participating in the exhibit trivia and promote #conservewaterdavao.

Junior and senior high school students participate in DCWD’s first Water Convention.

water news

of MCM. Reactors were Engr. Philip N. Saniel of DCWD, Executive Director Chinkie P. Golle of IDIS, and Engr. Jay T. Cabuñas of MCM.

water news

Amazing Camille Margarette U. Solon

avao City Water District successfully organized its first-ever Citywide Amazing EcoRace ridge-to-reef marathon. Conducted on November 24, 2019, the contest was among the activities for the Water Consciousness Month celebration in November.

Community Relations and External Affairs Department Manager Ruth G. Jabines wishes all the contestants well as she gives the opening message.

The race was designed as an engaging way to strengthen DCWD’s advocacy on water conservation and environment protection. Aside from running the 18-kilometer stretch from DCWD Matina office to Dagat Fiesta in Lanang, participating teams had to answer puzzles on water and environment topics to proceed to the next pit stop. Out of 53 teams, emerging as champion was Team Palaka with members Genesis Manguera, Edison Sampaga, and Nikko L. Magbia. First runner-up was Team Kokak with members Marvin Incipido, Emerson Banatasa, and Sherwin Alano. Second runner-up was Team Marahan with members Denmark Bañes, Julius Labadan, and Meljie Maaliw. Lastly, third runner-up was Team Froggy with members Ryan Abello, Cris Valmoria, and Rio Jay Verano. All winning teams received medals and cash prizes. Proceeds of the race were donated to the forest rangers of Bantay Bukid guarding Mt. TipologTamugan Watershed. DCWD’s partner in this undertaking were the Watershed Management Youth Council, Interfacing Development Interventions for Sustainability, Sangguniang Kabataan Pederasyon Dabaw, barangays Matina Crossing and Hizon, Mercury Drug Corp., My Gas fuel station at Diversion Road, Santos Land and Development Corp., Adventure Bag, Apo Agua Infrastructura, Best Events, Davao Light and Power Company, Dole Philippines, Earth Grains Inc., Human Capital Management, LEADTECH, Office of First District Councilor Mabel Acosta, RDL Pharmaceutical Corp., and Syntex Agri Bio Corp.

Champion Team Palaka

1st runner-up Team Kokak

2nd runner-up Team Marahan

3rd runner-up Team Froggy

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

22 schools vied for best school-based environment initiatives Katrina Belen M. Roble

n the third year of its implementation, the #YouthActTayo Campaign garnered more support in its search for best environment initiatives in the city as 22 schoolcontestants submitted their entries on forest-based practices, organic agriculture, energy and water conservation, marine resource management, pollution control, and/or education and advocacy. All initiatives were implemented from June to November 2019 and were judged according to environmental benefits, sustainability, replicability, and innovation. Winners were awarded on November 28, 2019 at the Abreeza Ayala Mall, Davao City and given cash prizes and plaques. DCWD is grateful for the support of all schools in implementing environmental action plans that address environmental issues. Elementary School Category Among the 14 contingents, Wines Elementary School emerged as champion with their Lunhaw nga Sibsibanan Project that was adopted by Brgy. Wines through a barangay ordinance. In this project, the students conducted school-wide collection and recycling of plastic wastes, organic container gardening, and implementation of the zero-waste policy. First runner-up was Lacson ES’ Yamang Tubig Para Sa Buhay Project and second runner-up was Cadalian ES for their #Project REUSE (Recycled Equipment

Ushers to a Safer Environment). Other participating schools were Malalan, Gumalang, Tamugan, Tambobong, Bartolome, Tungkalan, Baguio Central, Rosalia Aglay Ayag, Quezon, and Gatungan elementary schools and Malagos ES SPED Center. High School Category Out of the eight participants, F. Bangoy National High School was hailed as overall winner with their A.S.Y.A. Project: A Sustainable Youth Advocacy that mobilized the youth into enforcing the zero-plastic waste policy and was approved by the Department of Education Region XI. First runner-up was Maria Cristina P. Belcar Agricultural HS’ Ugmaran sa mga Agrian: Level Up Project and second runner-up was Camansi NHS with the Think Green, Go Green Project. Other schools that participated were Lower Tamugan, Cabantian, Tambobong, and Emilio J. Estipona national high schools and Baguio National School of Arts and Trades. Special Awards Malalan ES and Maria Cristina P. Belcar Agricultural HS won the Trending Award for having the most social media mileage in the YouthActTayo Facebook page with 73,067 and 29,019 engagements, respectively. DCWD also awarded Best Defense Speaker to James Mark A. Jacosalem of Malalan ES and Elyka A. Cascaro of F. Bangoy NHS.

Wines ES receives their prizes as the overall winner in the Elementary School category.

F. Bangoy NHS receives their prizes as the overall winner in the High School category.

Community Relations and External Affairs Department Manager Ruth G. Jabines (2nd from R) together with (from R) Interface Development Interventions Executive Director Chinkie P. Golle (extreme R), Office of Councilor Marissa Salvador Abella Organic Program Coordinator Arthur C. Cagumbay, and City Environment and Natural Resources Office Upland Community Project and Forest Management Chief Christopher B. Asibal (3rd and 4th from R, respectively) evaluate a contestant’s program.

The judges conduct on-site validation.

Participating school representatives, judges, and DCWD working committee pose for posterity to cap the culmination program.

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

water news

DCWD welcomes new director

Jamae G. Dela Cruz

Engr. Ruiz (2nd from R) takes his oath as the new DCWD director administered by Chairperson Bangayan (mid) and witnessed by (from L) Dir. Paguican, Dir. Jacinto, and Dir. Largo.

avao City Water District welcomed Engr. Romel Alfredo R. Ruiz as the newest member of the Board of Directors representing the Professional Organizations. He was appointed by Mayor Sara Z. Duterte for the term effective October 4, 2019 until December 31, 2024. Engr. Ruiz earned his Mechanical Engineering degree from the Cebu Institute of Technology. He served for 32 years in the City Government of Davao under the City Engineer’s Office/ Office of the Building Official as Mechanical Division Head (1986 to 2014 and 2017 to 2019), Inspection and Enforcement Division Head (2011 to 2014), and Administrative and Legal Division Head (2014 to 2017). In 2017, he was appointed as the Acting Assistant City Engineer for Administration and in 2018, concurrent Head of the Infrastructure Projects Monitoring System under the Office of the City Mayor until his retirement in September 2019. Engr. Ruiz is a recipient of various recognitions in his field among of which is The Outstanding Mechanical Engineer (TOME) Award in the Field of Government Service conferred in October 2014. Addressing DCWD employees during the October 2019 convocation, Engr. Ruiz expressed his sincere appreciation and recognition to the City Mayor for the trust and confidence and assured his commitment to craft policies that will redound to efficient, fair, and cost-effective service for Davao City. He officially took his oath before DCWD Board of Directors Chairperson Eduardo A. Bangayan on November 11, 2019. The oath taking was witnessed by the other BOD members namely, Dir. Maria Luisa L. Jacinto, Dir. Helen D. Paguican, and Dir. Rogelio G. Largo.

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

“Often when you think of you’re at the end of something, you’re at the beginning of something else”

– Fred Rogers

his is one quote usually said by one of the finest men in the DCWD Management team, our AGM for Administration, Mr. Alfonso “Boy” E. Laid. This quote makes us believe that there’s so much more to be excited about upon retirement. His journey with DCWD has ended upon reaching the mandatory age of retirement, 65, on October 14, 2019. Sir Boy, as we fondly call him, left an inimitable mark in his more than three decades of government service. Too many and too lengthy to mention his accomplishments and contributions, but it can be simply said that, Mr. Boy Laid has a paramount part to whatever DCWD has become now. His leadership was beyond the boundaries of tradition. He is viewed as one of the strategic thinkers in DCWD where he devoted the prime of his life as a public servant. He was at the forefront adapting and flexing to changes when DCWD was in transition from a quasi-public to a government-owned and controlled corporation (GOCC). He was instrumental in building up the harmonious relationship between the Management and the Nagkahiusang Mamumuo sa DCWD (NAMADACWAD), thus, the Labor-Management Council (LMC).

Sir Boy believes in a “multiplier effect” of being good and doing good. And he doesn’t rest when he sees good in you. That made him organize people whom he found have good talents. He founded the Society of Secretaries (SOS), saying that the secretary is the alter ego of the boss in the organization, and that he or she must be equipped and trained, thus the formal organization of the SOS; he also founded the “Cuerdas”, a group of DCWD employees with musical interests, may it be playing instruments or simply singing. This group is being tapped for DCWD programs from then on; and this brought some sense of fulfillment and belongingness for every member to cherish until now. These are just few of the ways that Sir Boy has touched lives of many in DCWD. He is very fond of spending quality time with family and friends and loves to speak with humor and compassion. Known as the Renaissance Man, his talents and abilities include playing the guitar, painting, directing, writing, and singing; organizing, sporting golf, bowling, badminton, table tennis, swimming, billiard, and adventure nature trekking. And mind you, he loves to train others and feels proud if you’re going to beat him. That’s how he measures how good he is when he sees you excelling. Indeed he is our Huckleberry friend in the AGM post. As a huckleberry (which means the right person for the job and the ideal partner for a given activity), everyone who knows him would agree that indeed, Sir Boy is and will always be. Our salute to a mentor, a coach, a trainer, a leader, a boss, a supporter, a follower, a counselor, a mediator, a prayer warrior, a confidante, and the one-of-a-kind friend! Salamat, Paalam, Mabuhay Ka Sir Alfonso “Boy” Laid…

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

Feature

A Tribute to our Huckleberry Friend

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

November 22, 2019

organized by DCWD DvManager Squad

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

November 22, 2019 organized by DCWD DvManager Squad

CSR corner

DCWD joins Caravan ni Mayor in Brgy. Tamugan Camille Margarette U. Solon

DCWD officials headed by Dir. Largo (extreme R) and DM Tumanda (extreme L) pose for posterity with Davao City Mayor Duterte-Carpio (seated).

avao City Water District joined Caravan ni Mayor during the celebration of Brgy. Tamugan’s 29th founding anniversary at Lower Tamugan Elementary School on October 18, 2019. Heading the caravan delegation was Davao City Mayor Sara Duterte-Carpio. The caravan is a program of the City Mayor’s Office where government services are brought directly to the local community during Araw ng Barangay celebrations to make these services much more accessible. Free legal aid was given by the Integrated Bar of the Philippines (IBP) Davao City Chapter together

with lawyers from DCWD, namely, Director Rogelio G. Largo, Legal Department Manager Richard D. Tumanda, Litigation Division Manager Fairy Faith R. Agustin, Legal Services Division Manager Jennife D. Borong, and Atty. Philip N. Saniel. Dir. Largo is also the Immediate Past President of the IBP-Davao City Chapter. Present during the event were 3rd District councilors Atty. Sweet Advincula, Hon. Nonoy Al-ag, Hon. Conde Baluran, Hon. Myrna DalodoOrtiz, Hon. Abet Ungab, and Dra. Joselle Villafuerte. DCWD also donated 200 backpacks, bookmarks, and notebooks to the Barangay Council of Tamugan.

Dir. Largo (mid) and DvM Agustin (extreme R) turn over 200 backpacks with notebooks and bookmarks to the Barangay Council of Tamugan headed by Hon. Beng Dela Cruz (2nd from R). With them are 3rd District councilors Atty. Advincula and Dra. Villafuerte (2nd and 1st from L, respectively).

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

DCWD conducts gender sensitivity trainings to partner communities Alexan Lynette L. Cabeguin

Brgy. 76 - A

n its aim to develop gender-sensitive partner communities, Davao City Water District conducted gender sensitivity trainings in Brgy. Marapangi on September 27, 2019, Brgy. Bato on September 28, Brgy. Sirawan on October 11, Brgy. Binugao on October 12, and Brgy. 76-A on October 17. The trainings covered basic gender sensitivity concepts to encourage the integration of gender and development perspective in the participating communities. Discussions included sex and gender, gender roles and issues, and mechanism of gender socialization.

Brgy. Binugao

The aim of these trainings is to make sure that the participants become DCWD’s strong partners in ensuring equitable access to social resources for both men and women. Integrated Gender and Development Office (IGDO) Paralegal Officer Frex Walter E. Ordeniza and DCWD Community Relations Chief B Hope D. Olivo served as the resource persons.

Brgy. Marapangi

The gender sensitivity training is among the projects of DCWD to mainstream Gender and Development perspective in the workplace and in its project communities in support to the Sustainable Development Goals, specifically, to end all forms of discrimination against women and girl children.

Plumbing materials provided to public high schools Alexan Lynette L. Cabeguin

intal Comprehensive National High School (NHS), JV Ferriols NHS, and Catalunan Pequeño NHS received PhP166,000 worth of plumbing materials from DCWD on October 8, 2019. Representing DCWD during the turnover ceremony were the Assistant General Manager for Operations Rey C. Chavez and Community Relations Chief B Ellanena J. Gabuya. The principals received the donations on behalf of the schools. Among the materials donated were pipe threader, tubing cutter, hacksaw, adjustable wrench, pipe wrench, bench yoke vise, tape measure, metal file, and carpenter hammer. These would be given to the students enrolled in plumbing courses of the recipient schools. The donation of plumbing materials is in support to the plumbing course under the technical vocational track of Department of Education’s (DepEd) K-12 Program. DCWD understands the importance of hands-on training to develop competent plumbers, thus the provision of these free materials to aid the students in their learning. In 2018, DCWD already donated plumbing supplies to Don Enrique NHS and Cabantian NHS. For 2020, the water utility targets to add three more school beneficiaries. All these donations serve as reinforcement to the plumbing trainings provided by DCWD to 35 senior high school teachers.

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

AGM-O Chavez (3rd from R) turns over various plumbing materials to the representatives of Mintal Comprehensive, JV Ferriols, and Catalunan Pequeño national high schools.

CSR corner

WaSH campaign intensified among partner communities Alexan Lynette L. Cabeguin

avao City Water District intensified its campaign on Water, Sanitation and Hygiene (WaSH) through the conduct of 11 WaSH forums in 2019 among partner communities in barangays Baguio Proper, Bato, Binugao, Gatungan, Gumalang, Marilog, Sirawan, Tambobong, Tawantawan, 40-D, and 76-A. In total, 600 residents from these barangays participated.

Dr. Buenaventura orients the residents of Brgy. Gumalang about WaSH and Public Health.

Mr. Oconer discusses the importance of proper sanitation in the community to Brgy. Gumalang residents.

The forum aimed to improve WaSH practices among partner communities and minimize water-borne diseases that lead to reproductive and physical health risks. Resource persons were Marilog District Health Officer Dr. Evelyno Buenaventura who discussed WaSH and public health and Davao City Epidemiological Surveillance Unit Officer Robert L. Oconer who explained community-led total sanitation. As follow up, DCWD also conducted monitoring and evaluation activities to measure the success of the WaSH forums. And, to sustain the communities’ proper WaSH practices, DCWD also lined up follow-through programs for year 2020.

Participants in barangays Binugao (top pic) and Sirawan pose for posterity after the forum (bottom pic).

DCWD’s intensified WaSH campaign is an offshoot of the gender analyses conducted by DCWD in the participating barangays. Among the result highlights of the analyses was that women and girl children are the most vulnerable to the effects of poor WaSH practices, thus the need for WaSH forums.

DCWD strengthens women partners’ participation in barangay level Alexan Lynette L. Cabeguin

Davao City Water District strengthened Women and Environment in the Barangay (WEB) participation in the Barangay Council for Women (BCW) during the WEB assembly held on November 7, 2019 at Lispher Inn. WEB is DCWD’s partner in implementing Corporate Social Responsibility activities in the barangay.

Councilor Mahipus explains the importance of WEB as an organization.

Joining this endeavor was the Chairperson of the Committee on Environment Councilor Diosdado Angelo J. Mahipus Jr. representing the Barangay Council, WEB members, and representatives of the BCW from barangays 1 to 40D. Among the highlights of the event included the recognition of WEB as a cluster, representation of WEB in the BCW, strengthening the WEB as an organization, and empowerment of WEB members to help address genderrelated issues.

The participants pose together after the assembly.

The assembly aimed to mainstream gender responsiveness in the communities by empowering women to be proactive leaders in addressing gender-related issues including the strengthening of Water, Sanitation and Hygiene Programs in their respective localities.

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

Stakeholders interface for water resource management and protection Katrina Belen M. Roble

DM Jabines (5th from L) emphasizes DCWD’s mandate to supply safe and potable water to the people of Davao City.

ey government agencies for water supply provision and watershed and environmental protection interfaced with Civil Society Organizations (CSOs) to discuss and address concerns on local water resource management and protection on November 29, 2019 at the Ateneo de Davao University. Recognizing the increase in water demand due to rapid population increase in Davao City, the interface focused on how to manage, monitor, and regulate water resources utilization including issues on water extraction and issuance of water extraction permits. Also discussed were the proposed decentralization of powers to the local government units in the issuance and monitoring of water extraction permits and the proposed creation of Department of Water and Water Regulatory Commission.

Community Relations and External Affairs Department Manager Ruth G. Jabines were among the reactors of the event along with representatives from the Ateneo de Davao University (AdDU), Davao City Environment and Natural Resources, Department of Environment and Natural Resources (DENR) XI, Environmental Management Bureau XI, Mines and Geosciences Bureau Region XI, MinLand Foundation, National Water Resources Board, and Office of the First District City Councilor Pilar Braga. On behalf of DCWD, DM Jabines thanked the agencies and CSOs for the milestone and joint effort to support DCWD’s advocacy for watershed and environment protection to ensure water supply sustainability for the present and future generations. This activity was organized through the collaboration of DCWD, DENR, AdDU, Interfacing Development Interventions for Sustainability, and the Sustainable Davao Movement.

Government agencies and Civil Society Organizations pose for posterity to cap the activity.

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

GAD Moves

Towards Level IV of Gender Mainstreaming Hope D. Olivo

pelled-out in the Davao City Water District Six-Year Gender and Development (GAD) Agenda is a clearcut roadmap to level up Gender Mainstreaming in DCWD. In the present assessment, DCWD is still between Levels 1 and 2 of Gender Mainstreaming, which focuses on raising people’s awareness and creating enabling conditions supportive of GAD. In order to raise this level, DCWD has to improve the percentage of budget attributed to GAD and to create a system that will make GAD an integral part of the usual organization process.

Gender Mainstreaming

A GAD Agenda is an agency’s strategic framework and plan for gender mainstreaming and achieving gender equality outcomes. All government agencies, including water districts as Government-Owned and Controlled Corporations, are mandated to prepare GAD Agenda as basis for the annual GAD Plans and Budget. This is according to the Philippine Commission on Women Memorandum Circular 2018-04 or also known as the Revised Guidelines for the Preparation of the GAD Agenda. Central to the DCWD GAD Agenda is the target to reach Level 4 of Gender Mainstreaming. At this level, DCWD should have institutionalized Gender Mainstreaming and focused on evaluating and sustaining its efforts. To attain this, the DCWD GAD Agenda has three strategic goals: Gender-responsive policies, GAD competent workforce, and GAD inclusive Programs, Activities, and Projects. As highlighted, DCWD aims to achieve the following by the end of 2025:

- Issued related GAD policies addressing gender needs of both internal and external clients; - Capacitated all program implementers or key persons in delivering GAD PAPs; and - Attributed 70% of its total budget to GAD.

The DCWD GAD Agenda was prepared in 2019 by the DCWD GAD Focal Point System (GFPS) that served as the planning team. The results of gender analyses such as the Gender Mainstreaming Evaluation Framework (GMEF), the Harmonized Gender and Development Guidelines, and the Participatory Gender Audit are the bases in formulating the GAD outputs or outcomes and the strategies or activities needed.

Atty. Jennife D. Borong gives an overview of the Enhanced GMEF during the Workshop on Enhancement of the DCWD GAD Policy Framework.

DCWD GAD Unit consults Integrated Gender and Development Division Head Ms. Lorna B. Mandin (3rd from L) on GAD Attribution Process.

Gender Mainstreaming is an organizational concern. Achieving the target of Level 4 Gender Mainstreaming requires the integrated efforts of all departments from the Board, the Management, and the employees. It needs strong commitment and openness by all departments to whatever it takes to make this a reality. May God help DCWD in its GAD target!

Members of the GFPS from different departments during the DCWD GAD Integration workshop

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

DCWD lives up to godfather role

Tagum WD

Camille Margarette U. Solon

True to its commitment to provide assistance to help other water districts improve their operation and services, DCWD accommodated benchmarking requests from five water districts in the last quarter of the year.

Metro Kidapawan WD

DM Dacanay (2nd from R) talks about the details of DCWD’s warehouse.

Camille Margarette U. Solon

elegates from Metro Kidapawan WD visited on September 3, 2019 to gain insights on the Davao City Bulk Water Supply Project and DCWD’s procurement process. Accommodating their queries were Assistant General Manager for Finance Mildred G. Aviles, Accounting Department Manager Hilton P. Husain, Engineering and Construction Department Manager Oscar C. Dela Cruz, and Human Resource Department Manager Bernardo D. Delima Jr.

Supervising Engineer Reyma R. Mag-aso (extreme L) and DvM Muñoz (3rd from L) discuss the design and construction of DCWD’s Matina mid-rise building.

fficials from Tagum WD benchmarked DCWD’s warehouse engineering design and inventory systems and mid-rise building on September 3 and 10, 2019 with the aim to improve the construction of their own facilities. Accommodating them were Financial Management Department headed by Department Manager Bernadette A. Dacanay and the Planning and Design Division headed by Division Manager Ronald A. Muñoz.

Panabo WD AGM-F Aviles (3rd from R) explains the bulk water supply project.

Alexan Lynette L. Cabeguin

Dipolog City WD

Alexan Lynette L. Cabeguin

epresentatives from Dipolog City WD sought the assistance of DCWD in establishing Gender and Development (GAD) programs and queuing system through a benchmarking activity on September 4, 2019. Legal Services Division Manager Jennife D. Borong discussed DCWD’s GAD programs and tools that were used to create the GAD projects and budget. Technical Support Group (TSG) Unit Supervisor Anne Michelle Buagas and Customer Request and Complaints Unit (CRCU) Supervisor Emily A. Derecho also explained the queuing system’s network, software, operation, and process.

Principal Engineer Noel L. Caro (extreme L) demonstrates the standards as Panabo WD contingents listen intently.

anabo WD benchmarked DCWD’s best practices in maintaining service pipe connections on September 11, 2019 to help the former improve its maintenance practices. The team of the Utility Maintenance Division headed by Division Manager Raul A. Jabile explained to the Panabo WD contingents DCWD’s standard operating procedures and the pipes and fittings used in DCWD’s water distribution system.

Buenavista WD

Camille Margarette U. Solon

DvM Borong discusses DCWD’s GAD programs.

TSG Unit Supervisor Buagas (top pic) and CRCU Supervisor Derecho (bottom pic) explain DCWD’s queuing system process and operation.

DvM Estrellado (extreme R) shows the inner parts and functions of a water meter.

Precision Instrument Repair and Maintenance Services Chief Edgardo L. Villaver (2nd from L) explains the metrological characteristics of a water meter.

epresentatives from Buenavista WD visited DCWD’s water meter testing facilities on October 3, 2019 in preparation for the former’s establishment of a water meter testing facility. The Water Meter Maintenance Division (WMMD) headed by Division Manager Froilan P. Estrellado toured the Buenavista WD team in DCWD’s water meter testing laboratory and provided pertinent insights on how to go about with the ISO:17025 certification.

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

Mapua University

water news

Outside-the-classroom learning in DCWD

Katrina Belen M. Roble

Acknowledging the importance of outsidethe-classroom learning in developing holistic learners, Davao City Water District accommodated educational requests from different schools to allow their students to learn various facets of a water utility’s operation.

St. Peter’s College of Iligan Camille Margarette U. Solon

ighty-nine Civil Engineering students and instructors from St. Peter’s College of Iligan visited DCWD on September 19, 2019 to learn about the water utility’s operation. Planning and Design Division Manager Ronald A. Muñoz lectured how water goes down to the aquifer and presented the various classification of water sources and the different components and operation of a water supply system. The students also visited one of the water utility’s production well facilities.

Senior Computer Services Programmer Raymond B. Sunga (L) shares DCWD’s software development.

eventeen Computer Engineering students from the Mapua University visited DCWD on September 26, 2019 as part of the school’s industrial exposure and educational tour program. The aim of the tour was to provide students with insights and opportunity to do practical applications on information and communications technology systems and infrastructures. The discussions include IT infrastructures, networks, software development, and mobile applications.

Davao Christian High School Alexan Lynette L. Cabeguin

DvM Muñoz (extreme R) and Principal Engineer Antero De Nuevo (extreme L) describe the operation of a water production facility.

Philippine Science High School Alexan Lynette L. Cabeguin

ifty-three Grade 12 students of Philippine Science High School Southern Mindanao Campus with their teachers toured DCWD’s facilities on November 14, 2019 to increase the students’ knowledge on water supply operation, water quality, and water resources management. Among the facilities that they visited were the slow sand filtration system, one production well, and the water testing laboratory. They were also oriented on DCWD’s Corporate Social Responsibility and Integrated Watershed Management programs that help ensures the sustainability of Davao City’s water source.

Senior Quality Control/Assurance Inspector Bernadine G. Redulla shows the water laboratory equipment used for water quality testing.

T Senior Water Resources Facilities Technician Maria Anita A. Torrejos shows the water confirmatory test procedure.

Establishing Linkages

DCWD also established linkages with private companies and local government units in order to provide insights on how water districts operate and share best technologies and practices for the improvement of water district operations.

Tanjay

Alexan Lynette L. Cabeguin

anjay City Vice Mayor Neil T. Salma and Councilor Domiciano R. Catubig visited DCWD on November 13, GM Regalado (3rd from L) welcomes 2019 to benchmark DCWD’s Hon. Salma (3rd from R) and Hon. Catubig (2nd from L). basic operations and services and, in turn, aid Tanjay local government in improving Tanjay WD. General Manager Edwin V. Regalado, Corporate Planning Department Manager Ariel L. Noble, and Management Information Systems Division Manager Heidy O. Palencia presented DCWD’s brief history, water source, water supply systems and operation, number of service connections, and achievements and awards.

Senior Quality Control/Assurance Inspector Aries Grace A. Lagansua (R) shares DCWD’s water treatment methodologies.

wenty-nine Grade 12 students of Davao Christian High School under the Science, Technology, Engineering, and Mathematics curriculum toured DCWD’s state-of-the art water testing laboratory on November 29, 2019. This was part of the school’s program to provide opportunity for their learners to gain knowledge and experience on a water laboratory’s operation.

Huawei

Camille Margarette U. Solon

CWD led by Chairperson Eduardo A. Bangayan welcomed Huawei Technologies Philippines, Inc. Channel Sales Director Kevin Wang and Huawei Country Manager Daniel Guo Zhi on December 5, 2019. Among the objectives of the visit was for Huawei to learn more about DCWD’s IT operation. Corporate Planning Department Manager Ariel L. Noble imparted DCWD’s profile while Systems Application Division and Geographical Information System Division Manager Romulo V. Won and Senior Computer Services Programmer Anne Michelle S. Buagas presented DCWD’s current IT systems. In turn, the Huawei presented products and services that may complement DCWD’s operation.

The DCWD team headed by Chairperson Bangayan (3rd from L) welcomes the Huawei visitors (from extreme L) Dir. Wang and Manager Zhi.

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

Tabang sa Katawhan Jovana Cresta T. Duhaylungsod

alamities may not be predicted and the extent of damage may not be controlled. However, one thing is certain – Davao City’s intrinsic desire to help those that have been disadvantaged despite the odds and differences. This is the true testament of humanity and essence of public service.

In the last quarter of 2019, Mindanao was ravaged by a series of earthquakes that crippled the way of life of many regions. Davao City was not spared. Despite this, all sectors in the city mobilized in a coordinated trance to pool all resources available to bring to all affected regions. DCWD became an emissary to all those who had something to spare. With its own water, equipment, and a pool of volunteers to spare, DCWD headed by Chairperson Eduardo A. Bangayan brought the donations of around 250,000 liters of water, 10,000 pcs. of 20 liters of water cannisters, 42,000 kilos of rice, 10,000 malong, 8,489 blankets, 5,000 hygiene kits, 1,200 canned goods, and 1,300 sets of 10-meter tarpaulin and twine to all needing assistance. All these were given by good Samaritans all over the world.

Our greatest salute to: - Davao Volunteer Fire Brigade and Jun Herrera (logistic support) - Apo Agua Infrastructura, Inc. - Cecilio Pedro of Lamoiyan Corporation (Hapee Toothpaste) and EVP Mary Ng - DCWD Board of Directors, officers, and employees - Edward Laurence Bangayan - Federation of Filipino Chinese Chamber of Commerce and Industry, Inc. (FFCCCII) and members - Federation of Filipino-Chinese Associations of the Philippines - FFCCCII Foundation, Inc. - FCCCII IGACOS Chapter (transportation of goods), Members - Filipino-Chinese Amity Club - Filipino-Chinese Shin Lian Association, Inc. - JV Angeles Construction Corporation - Rogelio Luy (Milestone Philippines Water Commercial Corporation) - Overseas Chinese Alumni Association of the Philippines - Overseas Chinese Chamber of Commerce and Industry of the Philippines, Inc. - Philippine Airlines (transportation of goods) - Philippine Chinese Chambers of Commerce and Industry, Inc. - Philippine Jin Jiang Shen Fu Zhen Association, Inc. - Philippine Soong Ching Ling Foundation - World Fujian Youth Association and Business Club, Inc. - World News Daily - Solid Shipping Lines Corporation through Vic Gotiense (transportation of goods) - Lucio Tan of Philippine Airlines Cargo - Vic Gotiense of Solid Shipping Lines Corporation - Club Samal Resort - Glenn Yap - Henry Lim Bon Liong - Angel Ngu - Mary Ng - Robin Sy - George Hock Huy Chiu

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019

- Tai Lian - Jeffrey Ng - Rey Go - Frank Lao - Eddie Bangayan - Elsi Chua - Reynold Siy - Edward Chua - Ricardo Yu - Atty. Peter Kho - Enrique Chua - Joaquin Co - Stanley Sy - David Ong - Edwin Fabro - Victor Lim - Miguel Tan - Eric Kaw - Atun Kaw - Peter Mangasing - Kimson Cua - Luis de Jesus - Robin Sy - Henry Lim - Jimmy Sy Siong Hun - Victor Lim - Leonardo Chua - Reynaldo Go of Columbia Int’l Food

DCWD EMPLOYEES REPACKING

BANSALAN

HAGONOY

KIDAPAWAN

MAGSAYSAY

MAKILALA

MATANAO

PADADA

TULUNAN

CRYSTAL FLOW | SEPTEMBER-DECEMBER 2019