The Pulse 2020 | T1 | Mapping our Vision

The Official Publication of Davao Doctors Hospital | T1 Issue | May 2020

Cover Story

Mapping Out the Future PAGE 4

Conversations

Launching Young Blood PAGE 10

Meet the Experts

Meet the Experts

Get to know our new leaders, Dr. Maria Theresa Bañes of Medical

Service and Ms. Jarilyn Bastasa of Nursing Services PAGE 14

MAPPING OUR VISION

Features

Doctors Thinking Beyond PAGE 6

A Happy Story PAGE 8

The Perfect Partnership: In Sickness and In Health PAGE 9

Community Pulse

Christmas Tree of Hope Lighting Ceremony PAGE 16

Outreach Mission for Earthquake Victims PAGE 16

Golden Ball PAGE 17

COVER STORY

by: Celia C. Castillo, MD

Golden Anniversary. In marriages, in individual age and even in organizations, 50 years carry with it a sense of pride, of achievement and promise of legacy and longevity. But the world has evolved astronomically over the past few years that future proofing an organization for the next 50, or even just 10 years, becomes a daunting task.

by: Ronald Tangente,MD Jastene Angelene Galacio

The ever changing landscape of the medical industry has become a constant challenge to all stakeholders. The demand for space is unrelenting both for clinics, services and parking in order to address the evolving technology, specialties and increasing volume of patients. The coming of well-trained specialists is an opportunity for expansion but limited space hinders it.

Containing cost while at the same time providing quality stateof-the-art healthcare is a financial struggle. The purpose of the Universal Health Care initiative by the government is good but questions arise when it comes to implementation and how it impacts sustainability.

Nowadays, it is essential to be innovative and creative. Decision-making and priorities need to adapt to the pressing needs. In order to mitigate risks and capitalize on the potential opportunities, it is necessary to plan and prepare adequately. We need to Think Big, Start Small, Act Fast.

THINK BIG…Everybody needs to have a conscious effort to transform the organization and set up common goals. In order to create a worthwhile project, it may be wise to think big. START SMALL…..Lao Tsu has figured this out pretty well. ” A journey of a thousand miles begins with a single step.” We need to divide the big pie into smaller realistic pieces. Constantly achieving modest success creates a winning attitude. If we lump all the small wins together, we might be surprised by its gigantic size. It eventually develops into a positive culture. ACT FAST…John Boyd, a military

The strength of the Medical Service of Davao Doctors Hospital is the people. Besides having diligent and passionate doctors, we have an open minded and participative group of intelligent human beings.

strategist in the Pentagon in the late 20th century, theorized the Observe-Orient-Decide-Act (OODA) loop theory. When the facts and the environment change, the key to victory is to be able to make an appropriate and quick decision to that given scenario.

The strength of the Medical Service of Davao Doctors Hospital is the people. Besides having diligent and passionate doctors, we have an open-minded and participative group of intelligent human beings. In order to harness this strength, the Medical Service Department headed by Dr. Ronald Tangente, our new Medical Director, conducted a strategic planning with the doctors from different specialties last November 11, 2019 at Café Demitasse, Torres Street. It was facilitated by Dr. CeliaCastillo, our VP for strategy, who led the group into visualizing in detail their vision for the future of their different specialties and inter-related services in the light of current and future needs.

Healthcare organizations are intended to serve and satisfy patients according to their needs. The experiences of the organization demonstrate that demand will always be high and the way to deliver a particular need may change over time. In order to keep pace with the rapid change, understanding the way the market works and the direction of the industry, is important in order to be ready for what may come ahead. According to Dr. Ronald Tangente, the strategic direction that he wanted DDH to pursue in the coming years is to not be complacent with the status quo. We have to scale up, we have to move up.

Skye loves watching cartoons, like LITTLE PONY, POKEMON, UPIN and IPIN, TEENAGE MUTANT NINJA TURTLE, TEAM TITANS and a lot more. She loves to play, loves to make friends, loves to draw and gustong gusto nya i-drawing yong favorite cartoon character nya na POWERPUFF GIRLS. Favoritenya sa tatlo si Blossoms kasi very girly and ganun din siya. She loves color pink. Kung pupunta kami sa isang lugar o bahay ng relatives ko or friends ko, dapat may dala akong paper and pencil or color pencil or hihingi ng paper para lang magdrawing. Kaya noong na confine siya, first time nyang na confine for 7 years, yon ang kauna unahang na hospital siya. As a mother, masakit kasi hindi ko alam how to help her lalo na noong nalaman ko na dengue na pala dumapo sa kanya. Noong nasa PICU siya, lage kong sinasabi sa kanya “get well baby love, so that you can draw again and you can watch Youtube while drawing, or we can pasyal na.” Kitang kita mo sa mga mata nya na she’s not in good shape. Thankful ako sa mga Doctors na tumingin sa kanya, sa mga Tita Nurses na nag-alaga sa kanya. Bumalik na yong pagiging palakain nya, yong sigla nya, pagiging madaldal na minsan parang makulit na kasi bawal pa nga sa kanya magkikilos pero bata eh!

Noong nakalabas na kami sa PICU, transfer sa PEDIA WARD, laki na ng improvement nya, lalong naging hyper friends na nya lahat ng Tita Medtech, ang tagal nilang matapos kasi magkukwentohan pa bago maka alis si Tita Medtech. Yong mga INTERN Nurse, naging friends din

Thank you po sa lahat ng tumulong sa Unica Hija ko. Sa inyo po Ma’am Christine sa staff nyo po. Sa PICU staff thank you po ng marami.

nya kasi pinapakita nya lahat ng obra nya, yong paper na naka lagay sa tray ng food nya kinukuha ko and dun ko siya pinapa-drawing. Noong nakita ko sa kanya na bored na siya sa loob ng hopital and gusto ng umuwi, kaya ask ko siya “do you want to draw and color? go to Tita Nurse ask some papers, pencil and crayons” di naman nagdalawang isip go agad siya. “Mommy I want to put all of my drawings at the bulletin board Mommy,” turo nya yong nasa wall kung saan nakalagay lahat ng obra ng ibang bata. Lahat ng bed siguro sa PEDIA WARD nilalapitan nya yong mga patients just to say “Hi!”. Lalo na si Baby Emman yong katabi ng bed nya, she always encourage Baby Emman na “do not cry Baby Emman, Tita Nurse will take good care of you so that you can go home and play with your brother.” Pinapakita nya mga drawing nya sa mga pasyente kahit baby pa para daw maging happy sila. Happy siya pag sinasabihan yongdrawing nya na maganda. She always say thank you sa mga Tita Nurse na nagbibigay sa kanya ng medicine kasi daw help daw siya nila Tita Nurse to feel better para daw hindi na daw ako mag-worry kasi tired na daw ako masyado. Promise nya never na daw ulit siya magkakasakit para hindi na daw ako mahirap maghahanap ng money to pay the bills. At her age, alam nya kung okay ba ako o hindi. Kaya thankful din ako kasi lumaban siya, di nya hinayaan na magpatalo sa virus ng dengue.

Thank you po sa lahat ng tumulong sa Unica Hija ko. Sa inyo po Ma’am Christine, sa staff nyo po. Sa PICU staff thank you po ng marami. Sad nga si Skye kasi hindi daw siya nakapagpa-picture sa lahat ng Nurses sa PEDIA WARD. She’s going to miss her Tita Nurses daw. Thank you again and God Bless po.

Faye Tolentino

by: Mary Lois O. Sadiua

Davao Doctors Hospital (DDH), after half a century of

operation, finds itself reaching yet another milestone as the Metro Pacific Hospital Holdings, Inc. (MPHHI) brings in a new partner, KKR, that aims to help propel DDH towards its vision.

THE CLIMB DDH, indeed, began enthusiastically with its 50-bed capacity healthcare facility. It opened its doors to the public in 1969, intending to provide quality specialty health service to Davaoeños. A few years and further expansions later, thehospital had managed to build its image as the leading stateof-the-art medical institution in Mindanao, while also honing future medical leaders through its residency and fellowship programs and other healthcare providers through its school – Davao Doctors College (DDC).

With a growth mindset beyond the capabilities of that time, the founders knew that the day will come when they will have to bring in new strategies, skills, and people with the same vision, to keep up with global standards and remain relevant in this fast-changing industry of care.

BETTER TOGETHER In 2008, MPIC bought 34% shareholding in the hospital and a new board of directors was inducted. Along with the entry of MPIC, came new expansions, facilities, and equipment that helped DDH maintain its growth and become esteemed in providing topnotch services and treatment.

2020 VISION During the last quarter of 2019, MPIC brought in a new player – KKR (Kohlberg Kravis Roberts) & Co., a leading global investment firm that manages multiple asset classes, including private

The firm aims to help reduce the revenue leakage by leveraging on its specialties: CONNGO, which stands for Cardiology, Oncology, Nephrology, Neurology, Gastroenterology, and Orthopedics.

KKR, for decades, has been investing globally in various healthcare sectors, and for DDH, they have tailored a 3-point strategy that aims to improve the operations of the hospital: 1) Determine Market Potential 2) Debottleneck Limitations 3) Make Hospital Group As A Whole. KKR focuses stronglyon partnership with the management team which perfectly aligns with the vision of the hospital. The firm aims to help reduce the revenue leakage by leveraging on its specialties: CONNGO, which stands for Cardiology,Oncology, Nephrology, Neurology, Gastroenterology, and Orthopedics. KKR also looks at optimizing the case-mix with this focus in mind. The group is keen on exploring new investments and solutions to address the hospital’s challenges, mainly involving the lack of space for parking, clinics, and patient rooms.

KKR is also strong in its corporate responsibility as it gives strong emphasis on the environment, safety, and good governance (ESG). This is fully aligned with our own emphasis on the same areas as a responsible organization.

DDH is confident that this new partnership will stimulate further developments in the care we deliver and that we will continue to be the unparalleled health institution beyond borders.

by: Jencynt C. Chu and Celia C. Castillo, MD

Fifty years ago, it was a group of budding, eager

and restive doctors, nurses and technicians, who conceived and brought DDH into reality. In our midst are young Doctors, Nurses, Pharmacists, Dietitians and other members of our organization who are equally budding, eager and restive. These are our potential leaders, pure energy, that can be tapped to propel DDH into the future. PULSE wishes to get up close and personal with a few of them in this FGD.