Darden Custom Client Engagements

Custom Client Engagements

GREAT ORGANIZATIONS NEVER WAIT TO MOVE FORWARD.

Executive Education

ACCELERATE YOUR BUSINESS RESULTS. Darden’s custom programs leverage the unique talents

within your organization to address challenges and create opportunities for businesses today and tomorrow.

CLIENTS. • • • • • • • • • • • • • • • • • • • • • • • •

AES Corp.

Algeco Scotsman Credit Union Executives Society Genworth Financial Inc. Glen Raven Inc. Global Business Travel Association Institute of Banking (Saudi Arabia) Bahrain Institute of Banking and Finance Emirates Institute of Banking and Finance Johnson & Johnson Mars Inc. Merck & Co. Inc. National Association for Multi-Ethnicity in Communications Navy Federal Credit Union Norfolk Southern Corp.

Pitney Bowes Inc. Rolls-Royce Group PLC SPRING Singapore State Legislative Leaders Foundation Temasek U.S. Air Force U.S. Army U.S. Navy United Technologies Corp.

Thoughtfully designed, our programs maximize the strategic acumen and leadership qualities of your most important asset — your people. Armed with directly applicable knowledge, relevant tools and new capabilities that match your organization’s goals, executives are prepared to drive outcomes that can influence the organization for years to come.

• Transform your business and culture.

• Heighten individual and organizational performance.

• Build valuable networks across your business.

• Maximize talent through effective leadership practices.

• Deepen business acumen and broaden perspective.

As a dedicated partner, the Darden team collaborates with you to facilitate the transformation your organization seeks throughout the entire engagement.

We’ve been helping global executives change the way they think and improve the way they lead for more than 50 years. Are you ready to move forward and discover how a partnership with Darden can transform your organization?

A TRUE

PARTNERSHIP. A senior program director will advise and collaborate with you in the design, development and delivery of Executive Education solutions that achieve your objectives and deliver business results.

Our faculty members are preeminent scholars whose research advances managerial practice and informs their creation of innovative teaching materials used in Darden classrooms.

Their willingness to be available to executive participants outside the classroom enhances the trusting relationships we build with our clients.

Darden’s 10 research Centers of Excellence focus on key issues that drive today’s economy and management practices.

The centers leverage faculty research that is relevant and timely to our custom clients’ business needs.

A TRUE PARTNERSHIP.

RELATIONSHIPS STRENGTHENED

BY A SHARED CENTERS PURSUIT SENIOR PROGRAM DIRECTOR + FACULTY + RESEARCH OF RESULTS.

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LATEST BUSINESS THINKING RELATIONSHIPS STRENGTHENED

BY A SHARED PURSUIT OF RESULTS. At Darden, we understand that every industry, organization and culture is different. We respect this spirit of diversity, immersing ourselves in the culture, operations and strategy of each organization to create a truly deep-rooted partnership.

This allows us to better recognize opportunities and strategies for achieving your objectives.

Many academic institutions focus on what your organization should learn based on their expertise. But not every organization benefits from that rigidity. Darden’s multitiered collaborative process ensures a customized and effective program design tailored to your needs. We view education as an ongoing, evolving process — one that requires the constant and full attention of its partners.

DESIGNING A LEARNING EXPERIENCE

TOP FIVE GLOBAL PROVIDER OF EXECUTIVE EDUCATION Financial Times, 2004-13

TO MEET YOUR GOALS.

The partnership is really exceptional.

We’ve worked with the same team for nine years and they’ve really gotten to know us. They meet with us after every program to debrief and determine

6 FINAL PROGRAM DESIGN 3 AGREEMENT 1 EXPLORATION As a true partner, we strive to understand your organization’s culture, strategic imperatives, successes and challenges.

We begin with exploratory meetings to determine business goals, learning objectives and desired outcomes.

2 PROPOSAL From the information gained in our exploratory sessions, a preliminary proposal is prepared for review.

We articulate the objectives in an agreement that establishes the project calendar and milestones.

4 FACULTY TEAM Based on client needs and content areas, a faculty team is selected.

5 PRELIMINARY PROGRAM DESIGN We meet with the client’s senior leaders, learning and development professionals and potential participants to learn firsthand about the context in which your team operates, gathering insights about their challenges and perspectives and gaining additional input about what will be most relevant.

We agree upon the finalized design for the first offering through an iterative process to ensure consistency, relevancy and impact.

Our designs typically include a self-directed module preceding the residential and application modules.

7 PROGRAM DELIVERY LAUNCH The Darden team delivers the self-directed, residential and application modules.

8 DEBRIEF AND NEXT STEPS The senior director and faculty leader meet with the client’s executive sponsor and learning professionals to review how well we achieved our objectives and establish a plan to make changes as needed to strengthen the program.

9 MEASURING SUCCESS Together with the client, we measure the results, outcomes and overall impact of the program.

ways to tweak or improve the program based on the company’s needs.”

ROBERT HUEBNER DIRECTOR, GLOBAL LEARNING AND DEVELOPMENT GENWORTH FINANCIAL

GENWORTH CASE STUDY BUSINESS CHALLENGE: Genworth

selected Darden to create and administer its corporate university as a vehicle for aligning the organization and navigating a rapidly changing environment.

SOLUTION: The relationship began with three initiatives targeted to executives, senior managers and middle-level managers. The partnership evolved to include extensive strategy consulting workshops, executive coaching and management meetings.

RESULTS ACHIEVED: Since 2005, more than 350 Genworth leaders have successfully completed a program, and Darden is recognized as an indispensable learning partner and business adviser to the company.

Together with Darden, we are building a new set of design thinking tools

A great deal of thoughtful preparation goes into developing the program design that will enhance participants’ ability to create value for the organization.

and knowledge for executives that are helping our leaders to shift the way they

navigate and solve business challenges.”

ANDRE MARTIN CHIEF LEARNING OFFICER, MARS INC.

TOP THREE FACULTY FACULTY TOP TWO COURSE DESIGN Financial Times, 2004-13

WORLD-CLASS

EXPERTISE IN: • Transformational Leadership and Change • Innovation and Entrepreneurship • Design Thinking • Organic Growth • Ethical Enterprise Management • Enterprise Perspective and General Management

FACULTY.

Darden’s faculty is renowned for its engaging, empowering classroom discussions and accessibility. The professors’ masterful facilitation encourages you to learn from diverse perspectives and generate fresh ideas. It’s one of the many reasons our faculty has ranked in the Top 10 globally for 10 consecutive years in the annual Financial Times survey of executive education.

Darden clients remain directly connected to our top-ranked faculty outside the structured sessions, enhancing the relationships we build with our clients.

The faculty team that is selected to lead your custom program is focused on creating a relevant and energizing experience for your executives — one that translates to business results. They understand that time is of the essence when dealing with complex business challenges, and they will go the extra distance to serve as resources, executive coaches, mentors and strategic partners who have a deep understanding of your organization.

A POWERFUL

“

When we felt a need to address a particular leadership skill set, Darden was able to quickly add important content to our existing program to meet our needs.”

STEVEN ANASTASIO VICE PRESIDENT, LEARNING AND DEVELOPMENT NAVY FEDERAL CREDIT UNION

LEARNING EXPERIENCE. At Darden, we believe that learning is a process and that why and how you learn is as important as what you learn. Our powerful and flexible learning environment will be customized to meet your organization’s needs as your professionals focus on real-life business challenges that mirror those you are facing.

Our experiential learning incorporates multiple methodologies including: business simulations, 360-degree and other assessment feedback sessions, carefully selected readings, strategic business challenge projects, forward thinking case study discussions, videos, peer mentoring, role-playing, customized exercises and coaching sessions focused on applying what is learned.

Deployed across virtual self-directed, in-person and online application modules, participants are able to prepare, experience and internalize new ways of thinking and operating.

The Darden approach has proven effective in developing executives and high-potential candidates with: • • • • • •

A real-world understanding of business Strategic decision-making capabilities Bias toward action and high performance Ability to collaborate across boundaries Innovative capacity Leadership agility

AVY FEDERAL N CASE STUDY

CREDIT UNION

NFCU needed to build leadership capability and a robust succession pipeline.

SOLUTION: NFCU and Darden built a 24-month learning experience encompassing a series of Darden faculty-led modules linked to strategic challenge projects, 360-degree assessments, executive mentors, broadened exposure to the business and job rotations.

RESULTS ACHIEVED: 81 percent of the participants have moved into more senior roles.

BUSINESS CHALLENGE:

CUSTOMIZED TO YOUR NEEDS. CUSTOMIZED

CREATING THE iLAB AT DARDEN

NEW KNOWLEDGE TOGETHER.

UNITED

TECHNOLOGIES CORPORATION CASE STUDY United Technologies chose Darden as an educational partner to collaborate on the formation of a comprehensive leadership architecture to support its aggressive growth agenda and leverage the best thinking across a diverse global enterprise.

SOLUTION: Darden designed and delivered three developmental programs for executives aligned with the specific management challenges and responsibilities of three distinct career stages and has also provided a perspective on the overarching strategic agenda.

RESULTS ACHIEVED: Over the past decade, Darden has offered leadership development programs for more than 3,000 company executives and has been recognized as a key contributor to UTC’s industry-leading performance.

BUSINESS CHALLENGE:

University of Virginia founder Thomas Jefferson believed that learning is a process, not an event. Today, innovation and independent thinking remain our most enduring traditions. In addition to our world-class faculty, we draw from research Centers of Excellence that focus on the key issues that drive today’s economy and management practices.

The centers leverage faculty research in entrepreneurship and innovation, business ethics and international issues that are incorporated into our custom program offerings.

CENTERS OF EXCELLENCE: • Alliance for Research on Corporate Sustainability • Batten Institute for Entrepreneurship and Innovation • Behavioral Research at Darden Lab • Business Roundtable Institute for Corporate Ethics • Darden Center for Asset Management • Darden Center for Global Initiatives • Darden/Curry Partnership for Leaders in Education • Darden Institute for Business in Society • Darden Olsson Center for Applied Ethics • Society for Effectual Action

OASIS FOR LEARNING. THE DARDEN GROUNDS Situated within the classic atmosphere and architectural beauty of the University of Virginia, the Darden Grounds are an ideal educational refuge. Free from outside distraction, your executives have full use of the Grounds, where they are immersed in a rich culture and history of learning.

THE INN AT DARDEN A full-service hotel featuring 180 rooms, the Inn blends traditional Jeffersonian decor and modern conveniences, such as complimentary WiFi, cable television, a fitness center, private parking, the Executive Pub and Abbott Center Dining Room.

NEW ZEALAND

VIETNAM

JAPAN SINGAPORE

CHINA

DUBAI

BAHRAIN

RUSSIA

UNITED KINGDOM SAUDI ARABIA BRAZIL

IRELAND UNITED STATES OF AMERICA Darden in D.C.: In the spirit of the University’s founder, we have established a presence in the Washington, D.C., area, where we are able to offer the same level of customized programming and focused learning.

Darden Plugged In: Through livestreaming video, our in-house professional staff can bring the Darden experience to you. Our high-definition, full production studio can provide broadcast quality video for your future use.

DARDEN WORLDWIDE. If your need for a custom Executive Education program would be most effective on-site, we can bring the Darden team to you.

We have conducted custom programs in countries across the globe.

MORE AT DARDEN. OPEN ENROLLMENT For professionals facing the challenge of managing growth and change within an organization, the open-enrollment Executive Education programs at Darden offer the opportunity to refuel, refocus and realize your potential with world-class faculty and like-minded leaders. Different from our custom programs that cater to organizations, the open-enrollment curriculum caters to developing the individual. Participants will be challenged through our transformational case study method in an immersive environment to discover new ways of approaching leadership, innovation, growth and change.

READY TO MOVE FORWARD? Take the first step by contacting us to discuss your most pressing business challenges and goals.

+1-877-833-3974 +1-434-924-3000

U.S./CANADA WORLDWIDE

Or visit us online at www.darden.virginia.edu/exed

To learn more about Darden’s openenrollment programs, please visit: www.darden.virginia.edu/exed

University of Virginia Darden School of Business 100 Darden Boulevard Charlottesville, Virginia 22903 USA +1-434-924-3900