Technology: Elevates Service

Westminster Village continues to upgrade our technology infrastructure for improved services and community operations. By rebuilding our corporate network and implementing our cloud-based Office 365 solutions suite, we activated an easily accessible, common platform for our electronic communications and reporting. This transition not only created time-saving conveniences for greater productivity, but it also helped secure our data and defend against cyberthreats.

Keeping Connected

Other infrastructure improvements include an all-in-one infotainment system that combines community-wide TV, internet, and phone services that we can customize to our residents’ needs. By adding new technology and infrastructure residents have choices of internet system upgrade(s), upgraded internet security, television systems with digital recording, and premium channels. Additionally, the new phone system includes free long distance calling, voice mail, and optional call waiting. As a result, we expect to see a revitalized communication and entertainment experience for the current and future enjoyment of residents. These technological improvements will position us to meet the needs of future residents who expect a higher level of connectivity.

Now more than ever, both current and future residents rely on personal electronics and video streaming to connect with family and friends. To help support this technology it’s mandatory our community have a robust network and WiFi connectivity.

Residents and family members are logging into the Westminster Village portal approximately 850 times per month.

Convenience is on the Menu

Technology enhancements extend to our dining services. A new interactive kiosk is now in the Garden Café to expedite service and improve food order and billing accuracy. This upgrade also includes the ability to place orders and reserve tables online.

The Westminster Picker-Upper

Since making Westminster Village its home, our robotic vacuum has efficiently cleaned 534,793 square feet of carpet, which is equivalent to cleaning 3 Super Walmart stores! Not only do the carpets look cleaner but removing the grime and dirt without having to shampoo the carpet extends the life of the carpet.

Yardi Makes it Easy

The continued transition to the Yardi software system has improved our operations in so many ways. It saves precious time by eliminating repetitive processes and reducing the need to manually enter information into multiple databases. As a central hub for gathering and distributing information, it not only elevates efficiency and productivity but improves departmental collaboration.

For residents, the new Yardi Resident Portal provides the ease of online bill pay, ability to peruse upcoming campus activities, review the latest dining menus, access Board of Directors and Residents Association meeting minutes and other useful information. Additionally, family members of residents are now able to gain access to the Portal.

The Future Looks Bright and Light

Technology investments in 2022 included upgraded security cameras and lighting to protect the safety of our residents, staff, and guests.