Daira Esparza-Baeza
SUMMARY (331) 210-1102 esparzadaira@gmail com https://www linkedin com/in/daira-esparza/ Aurora, IL 60506
Emerging interior design professional with over five years of experience in problem-solving and collaborating in fast-paced, high-stress environments Passionate about continuous skill development, finding ways to improve efficiency, and building strong business relationships
TECHNICAL SKILLS
Autodesk AutoCAD SketchUp Enscape
Adobe Photoshop
Adobe InDesign
PROFESSIONAL EXPERIENCE
The Piazza
Configura CET Commercial Interiors
Configura Spec Microsoft Suite
Excels in a fast paced-high stress environment with specific needs change according to different events
Manages to up to 10 tables at a time, recording food and beverage orders in electronic ticketing system and delivers drinks throughout duration of each party's stay
Boost food and alcohol sales of targeted menu items for each event resulting in higher sales at end of each shift
Taqueria Arceo Server
Associate in Applied Science - Interior Design Server/Bartender
Develop positive customer relations through strong communication, good work ethic, and service
Aurora, IL August 2023 - Present Aurora, IL July 2019 - November 2022
Consulted clients with any inquiries, issues, or problems in a calm and enthusiastic manner to ensure customer satisfaction, prioritizing customer's concerns, and offering personalized solutions
Demonstrated multitasking abilities while responsible for designated 11 table section each shift
Monitored food distribution, ensured meals were delivered to correct recipients and guidelines, such as those with special diets, were followed
Educated new employees on company practices and how to perform duties of said role
EDUCATION & CERTIFICATIONS
Certificate in Computer Design Applications
National Kitchen and Bath Association (NKBA) and NEWH The Hospitality Industry Network student member
ACHIEVEMENTS
Kravet Certificate of Achievement Design of Distinction Award in Furniture Spec & and Budgets Class 2023
Family, Career and Community Leaders of America (FCCLA) Student Juror 2024 for high school design competition