W W W.RAMSGATERSL .COM.AU THURSDAY 25TH APRIL
ANZAC DAY
SERVICE & COMMEMORATIONS PAGE 5
MONDAY 1ST APRIL
SCHOOL CARE PROJECT VOTE TODAY PAGE 7
18TH – 22ND APRIL
EASTER LONG WEEKEND
RAFFLES & CELEBRATIONS PAGE 3
SUNDAY 19TH MAY
FAMILY FUN DAY IN THE PARK PAGE 8
Cnr Ramsgate Rd & Chuter Ave, Sans Souci April/May/June 1 02 9504 8000 | www.ramsgatersl.com.au
PRESIDENT & CEO MESSAGE As we head further into 2019, our wonderful team continue to generously support the community that they work in via our Ramsgate RSL CARE Program. Just recently they have built prosthetic hands for victims of landmine explosions, donated blood at the Red Cross, and cooked sausage sandwiches in an effort to raise funds and awareness for our local Ramsgate Nippers.
FROM THE
PRESIDENT
ANZAC Day is a significant day on the calendar for Ramsgate RSL Club and our extended community. ANZAC Day allows us a moment to reflect on how lucky we are to live in such a wonderful country and in such a beautiful area. Walking alongside our veterans in the Ramsgate RSL Sub-Branch, we look forward to welcoming our entire community and visitors on this day as we commence with a moving ceremony of commemoration at 7.20am, Thursday 25th April (Lest We Forget).
FROM THE CEO As I begin this report, I remind myself how quickly the last 18 months have gone. In July 2017, I proudly commenced the role of Chief Executive Officer. Since commencing, the team and I have been in a phase of discovery around the future possibilities of your Club. Faced with increasing expenses over the past five years and reducing revenue, we have focused on the operational needs of the business and making the Club more efficient. We have also prioritised its people and connecting with our community. I am proud to say that in a year of mixed results in the Club industry and the economy at large, we have achieved unprecedented success for Ramsgate RSL. The Club’s financial position ending 2018 reflects the hard work and decision making of
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Ramsgate RSL
Additional to this, we are proud to share the positivity and enthusiasm towards our newly launched School Grants program, the “School Care Project” has been overwhelming. Local schools are taking the opportunity to make something great happen in our community. In Helen Keller words, “Alone we can do so little, together we can do so much” so we are preparing for great things from our school students and teachers. See page 7 for more details on how you can vote and see these projects come to fruition.
proud to assist in this journey. On the business front, in May we hold our Annual General Meeting. I encourage you to note the date and join us for this meeting with the details included further in this edition of the Road to Ramsgate. It is an important process in the governance of our Club. If you have any questions, please get in touch. May also sees us celebrate all the mums in our community. We hope you have a terrific Mother’s Day and thank you for all that you do in your family and in our community. Ramsgate RSL Club is a community facility so please use it to enjoy a break and get spoilt. Life in the Fast Lane, Hotel California and Take it to the Limit are all songs that immediately take me to some great memories. We are looking forward to sharing the Eagles Tribute Show with you all on Saturday 27th July! On a final note, our thoughts are with those throughout Australia who are struggling with the force of mother nature, delivering drought, flooding rains and fires. We hope they get the support they need to get back to the beautiful place they are.
This in turn is a timely reminder that with the Winter season sports upon us, all I need say is, ‘Go the Blues’ and ‘Go the Rams’. Much hard work is done in the off season by our volunteers - thank you. For the children, the fun of participating in team sport gives them valuable life lessons about teamwork and communication, Ramsgate RSL Club are very
President
the Board and management team. Ramsgate RSL had a net accounting profit of $1,862,624 compared to a loss of ($112,151) in 2017, an EBITDA of $4,095,949 compared with $1,941,242 in 2017 – a 111% increase, and increased total revenue by over two million dollars to $18,146,005.
been able to assist over 33 different charities, sporting groups and other organisations who may not have received support otherwise. The program provided support to local sporting groups and charitable organisations to the tune of $445,498 and accounted for 300 volunteer hours in the community.
A significant reason for our growth in 2018 was the introduction of our two dining areas, The Kitchen by Mike’s Grill and Zen Restaurant. The quality and variety of food that these two operations have delivered has been exceptional and large reason for our increased foot traffic. Thank you Mike from The Kitchen by Mike’s Grill and Linda and Ben from Zen.
Our Customer Experience Academy has focused on our people within the Ramsgate team, where we have combined internal, external and accredited training to upskill our people with over 25 training engagements carried out.
During the year, the Board of Directors and Senior Leadership Team have continued to work hard on strategic planning, with an emphasis on creating a vision and focus for Ramsgate RSL. Our vision – Together, We Create the Club the Community Chooses – remains as relevant today as to when it was created, and is in line with our evolving demographic and customer behaviours. We remain focused on our people and community, and providing a great asset and facilities for the enjoyment of the entire community. We launched two significant initiatives this year – our employee volunteer ‘CARE program’ as a way to give back, and our Customer Experience Academy to develop our team. CARE, or Community Awareness and Respecting our Environment, has become the framework that underpins how we help and care for our community. In just under a year we have
See you on ANZAC Day, cheers.
APRIL EASTER RAFFLES THURSDAY 18TH APRIL
FRIDAY 19TH APRIL (GOOD FRIDAY) SEAFOOD RAFFLE
MEMBERS FREE EGGSTRAVAGANZA CHOCOLATE RAFFLE
Tix on sale from 9am Draws from 1pm
Swipe for tix from 9am Draws from 6.30pm
SUNDAY 21ST APRIL (EASTER SUNDAY) MEAT RAFFLE Tix on sale from 9am Draws from 6pm
Sallianne Faulkner
As we move forward, it is important to recognise that the Club industry is evolving and changing. The Ramsgate team fully embraces change and the challenges and rewards that it brings, as we know that it ensures an exciting and positive future for your Club. I would like to thank our President, Mrs Sallianne Faulkner as well as the entire Board for their unwavering support over the last 12 months. I would also like to thank the great Ramsgate RSL team who have supported the need for change and the management team who continue to inspire as leaders within the Club. Most importantly, I wish to thank our valued Members. Your loyalty to Ramsgate RSL has not gone unnoticed or unappreciated – thank you! I look forward to the challenges and rewards that are ahead of us.
David Moorcroft
Chief Executive Officer
FREE LIVE MUSIC ALL WEEKEND THURSDAY 18TH APRIL
Lily Guerrero Duo | 8pm
FRIDAY 19TH APRIL SATURDAY 20TH APRIL SUNDAY 21ST APRIL (EASTER SUNDAY) (EASTER SATURDAY) (GOOD FRIDAY) US TOO Duo | 8pm
The Bandits (A) | 8pm
Brian Gillett | 2pm
*Easter Raffles are in place of regular Thursday, Friday & Sunday Raffles. (A) = Auditorium
AL I C E P GES A R E V BE
win
N A GREAT NORTHER ICE BOX Simply purchase any Great Northern product Easter long weekend from Main Bar or Spinners Sports Bar Thursday 18th April (9am) – Monday 22nd April (11:59pm) to receive your FREE entry ticket into the draw. Ramsgate RSL practices the Responsible Service of Alcohol at all times. Terms & conditions apply and are available via Club Reception. Authorised under NSW Permit LTPM 18/03103. Winner does not need to be present.
April/May/June
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GIVING HOPE TO LANDMINE VICTIMS Ramsgate RSL were proud to recently build 3 prosthetic hands which are now on their way to being donated to amputee landmine victims throughout the developing world through the ‘Helping Hands Program’. The Helping Hands Program which was founded within Australia has been building and delivering prosthetic hands since 2012. They have the goal to build 20,000 hands by December 2020. The hands play an important role in giving independence back to those who have lost the use of their arms due to landmines and other major accidents. The need for prosthetic hands continues to grow at an increasing rate, with 2,000 landmines accidents occurring throughout the world each month - that equates to 1 every 20 minutes! The Ramsgate RSL volunteers were excited to extend the help of their Volunteer CARE Program to those affected in developing countries. “Making mechanical hands for victims of landmine explosions was an insightful, emotional and rewarding experience” said Ramsgate RSL Marketing Coordinator, Diana Nasr. “Ramsgate RSL are just super proud to have been able to make a real and lasting contribution to those affected and to be able to assist the Helping Hands Program in achieving their goal for 2020!” said Ramsgate RSL Commercial Manager, Nicole Heinrich.
‘’A FIELD OF POPPIES”
In remembrance & support
Image above is of The Lone Pine Memorial Gallipoli - a cemetery dating from WWI which commemorates servicemen of the former British Empire killed in the campaign but who have no known grave.
JOIN US IN MAKING A FIELD OF POPPIES AT CLUB RECEPTION Gold coin donation. Proceeds will go to Young Diggers. Young Diggers provides a variety of support services and programs to help serving and ex-serving personnel of the Australian Defence Force, their dependents and direct family members
T H U R S D AY 2 5 T H A P R I L 2 0 1 9 MARCH | 7AM
Commencing from the Sans Souci Literacy Institute
S E RV I C E | 7 : 2 0 A M Ramsgate RSL
CHARITY BBQ | 8AM & 3PM
WHEN
WHERE
Steven Voulgaris
Ramsgate RSL Auditorium
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AT T I R E
Ties, jackets and medals to be worn (miniatures if available)
Ramsgate RSL
MC
E N T E R TA I N M E N T
Special Guest Ringie
LIVE MUSIC
James & Pani: 8am – 10am Craig Woodward: 12pm – 3pm
MEMBERS FREE RAFFLE
Swipe your members card from 9am to redeem tickets. Draws from 6.30pm *All profits to be donated to charity group, Young Diggers in support of their programs
Supporting Young Diggers
WEDNESDAY 17TH APRIL 2019 6:00pm arrival for a 6:30pm start
TWO UP | 12PM - 4PM
TICKETS
$50pp. Tickets available for purchase from the Sub-Branch office on Tuesday ONLY between 10:00am – 1:00pm.
Lest We Forget
(Tickets sales close 9th April)
Inland Navigators
April/May/June
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kids s e s s e c in r P & ES o er h r pe u S
HIGH TEA FUNDRAISING Delight Saturday 13th April, 11am Come along dressed as your favourite character as we fundraise for Bear Cottage Children’s Hospice.
Child $15pp Adults $30pp
T C E J O R P E R A C L O O H SC
Music I Pamper Station I Balloon Twister I Best Dressed & Lucky Door Prizes Special adults & kids menu All profits to be donated to Bear Cottage Hospice
Bookings www.trybooking.com/BBMQO or via Club Reception Parents/Guardians must be present throughout the event. Credit card fee applies to all online bookings. No refunds/exchanges.
School Holiday Fun
T-SHIRT MAKING WORKSHOP DESIGN – PRINT
– TRANSFER
ed! TShirt Includ child $22pp
h Wednesday 17t April 11am Bookings www.trybooking.com/BBMQQ or via Club Reception Parents/Guardians must be present throughout the event. Credit card fee applies to all online bookings. No refunds/exchanges. Limited seat capacity 6
Ramsgate RSL
member’s birthday
Giveaway
VOTE TODAY!
$10,000 IN GRANTS ON OFFER Dine at ‘The Kitchen by Mikes Grill’ or ‘Zen Restaurant’
1st Prize: $500 CASH | 2nd PRIZE: $100 CASH 3rd PRIZE: $50 MIKE’S GRILL VOUCHER Swipe your members card at the Club Kiosk in the month of your birthday for your free entry ticket into that month’s draw. Be sure to swipe & be here on the last Tuesday of your Birthday month at 7.30pm
FOR YOUR CHANCE TO WIN A SHARE OF
$650 IN PRIZES For those whose birthday falls after the last Tuesday of the month, you can still enter by swiping any time in the month of your birthday before the draw date. Terms & Conditions apply and are available via Club Reception. Authorised under NSW Permit LTPM 18/03103. Think! About Your Choices. Call Gambling Help 1800 858 858.
Voting closes 31st May 2019 Terms and conditions apply. Minimum purchase of $10 to receive a voting coupon. Please see Reception for details.
April/May/June
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! K C A B S ’ IT
HOUSIE HELPING KIDS REACH THEIR FULL POTENTIAL
FAMILY FUN
DAY IN THE PARK In celebration of International Day of the Family
RIDES | FOOD | SPECIALTY STALLS KIDS SHOW FROM 10.30AM & LIVE MUSIC FROM 11AM FREE FUN FOR ALL THE FAMILY TO ENJOY!
Sunday 19th may 10am - 2pm
Share your best family moments by tagging us online!
Pemberton Reserve Sans Souci - Behind rrSL
#rrslfamilyday
Ramsgate RSL are proud to be supporting Learning Links as their Charity Housie partner and helping children with learning difficulties in the local community. Cash Housie & Bingo takes place at Ramsgate RSL every Wednesday evening from 7pm with all proceeds from the session going to the not-for-profit charity, Learning Links. Learning disabilities and difficulties are common with 5-15% of children being affected. Without early intervention, the gap between children with a learning difficulty/disability and their peers widens as they get older. Learning Links believe in early identification and intervention helping children with their skills in literacy, numeracy, speech/occupational therapy and psychology. “With Ramsgate RSL being such a popular dining destination in our local area for young families, it was only fitting to support Learning Links as they work in partnership with many local families and schools.” said Commercial Manager, Nicole Heinrich. “We want to help children in our local area reach their full potential just as they deserve”.
Cash Housie wednesday Books on sale 6pm Eyes down 7pm
ONLY $11 TO PLAY 15 Club games, BSG Rewards, 10 Cash games, 1 Jackpot Sheet
With Charity Partner Learning Links, supporting children with learning difficulties
Authorised under NSW Permit: GOCMJH/2386. Think! About Your Choices. Call Gambling Help 1800 858 858.
THE COOLEST EVENT TO HIT RAMSGATE
RAISES DOLLARS FOR THE SHEPHERD CENTRE It was the coolest event to hit town with the biggest inflatable obstacle course, Obstacool. With the summer heat soaring, nothing could stop these 400 kids booked in from a great time! Best of all, it was all in support of The Shepherd Centre, a support clinic for children with hearing impairments, including deafness. The Shepherd Centre now provides a range of school age services in National Disability Insurance Scheme areas. Their programs and services enable families living with hearing loss to build support networks, access state-of-the-art resources and help their child develop age-appropriate language, listening and social skills. A refreshing result was the coolest end to the day, with $1,500 being raised from the days sausage sizzle and donations. Thank you to all the families that joined us in support of this great event and cause, and a special shoutout to the volunteers at The Shepherd Centre for coming along and helping out on the day.
PROUDLY SUPPORTING ST GEORGE 8
Ramsgate RSL
April/May/June
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n a e b b i ar C THEME
SATURDAY 25th MAY
NIGHT
soul CARIbBEAN cers BAND & danm from 8p ) (auditorium
Food & Beverage Specials available on the night
FREE LIVE ENTERTAINMENT EVERY FRIDAY, SATURDAY & SUNDAY
APR
FRIDAY 8PM
SATURDAY 8PM
SUNDAY 2PM
5TH 12TH 19TH 26TH
6TH 13TH 20TH 27TH
7TH 14TH 21ST 28TH
The Be-Bop-A-Lula Band Latin Vibe Duo US TOO Duo Eclypse Duo
Salsa Kingz Trio 747 Duo The Bandits (A) James & Pani
Ian Blakeney Twinset Duo Brian Gillett Time Machine
Thursday 18th April - Lily Guerrero Duo, 8pm Thursday 25th April - ANZAC DAY - James & Pani, 8am Thursday 25th April - ANZAC DAY - Craig Woodward, 12pm
MAY
FRIDAY 8PM
SATURDAY 8PM
SUNDAY 2PM
3RD 10TH 17TH 24TH 31ST
4TH 11TH 18TH 25TH
5TH 12TH 19TH 26TH
JT Twins Rock it Up Duo Oscar Kami Duo The Be-Bop-A-Lula Duo Brad Johns
Ashton Martinis Trio Kickstar Duo Peter Morgan Duo Caribbean Soul Band & Dancers (A)
The Frocks Duo Backlash Triple Imagen James & Pani
Saturday 25th May - Caribbean Soul Band & Dancers (A) Themed Night
JUN (A) = Auditorium
FRIDAY 8PM Take Two 7 TH 14 US TOO Duo 21ST Mydnite Sun 28TH Acoustic Autograph Duo TH
SATURDAY 8PM 1ST 8TH 15TH 22ND 29TH
Latin Vibe Duo Every Day People Band James & Pani 747 Duo Mr James Band (A)
SUNDAY 2PM 2ND 9TH 16TH 23RD 30TH
Ian Blakeney Time Machine Ron Ashton Brian Gillett TwinSet Duo
Monday 10th June - QUEENS BIRTHDAY - Oscar Kami, 2pm
All entertainment is subject to change without notice. Band start times may differ on major raffles draw nights & special events.
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Ramsgate RSL
Ramsgate RSL are proud to have recently introduced to our Environmental Care initiatives Method Recycling Bins, to help onsite waste management practices. Method Bins are specifically designed to alert and help divert waste from landfill to make a visible difference. This simple yet extremely effective initiative is the missing puzzle piece amongst Ramsgate’s current environmental care initiatives. Having the bins placed in their office admin and staff back of house spaces empowers better waste separation amongst the Ramsgate team. “Our Method Bins encourage accountability and action whilst saving costs and labour in sorting recycling rubbish within communial waste stations” said Facilities Manager, Sean Dean. “It makes recycling visible, flexible and most of all fun amongst our team”. Ramsgate RSL are committed to creating an environmentally sustainable future with their CARE Program and are excited to announce they are the proud major sponsor of local Sans Souci Community Veggie Patch set to be built this year. Stay tuned with more details and follow our sustainability progress on our website and facebook page. April/May/June
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LEADING THE WAY TO MAKE
A REAL DIFFERENCE Ramsgate RSL are proud to have partnered with one of our charity foundation partners The Settlement, in their renowned Leadership Program. This is a program based on leadership, identity, culture, confidence and motivation. The program finishes with a cultural camping trip to Alice Springs and Uluru where all involved get to put into practice the life skills developed through the 8 week program.
The following responses were the key to Ramais’ successful selection.
What will you bring with you as a leader to the youth of this program?
What do you think a leader is?
“Some of the traits that I stand by and instill in my own family are what I will bring including fun, honesty, commitment, accountability, communication and empathy.”
“A good leader is someone who tells another how to achieve ones goals. A great leader is someone who inspires ones true potential, creativity, and sees positive in the negative. I inspire to be great.”
Ramai Wilson, Guest Services Attendant at Ramsgate RSL was selected to go on this once in a life time opportunity.
We will follow Ramai’s journey through this program and encourage her ability to make a real difference in the lives of the youth within the program.
The Settlement Neighbourhood Centre & Housing
GAME 1: Wednesday 5th June, 8:00pm
GAME 2: Sunday 23rd June, 8:00pm
GAME 3: Wednesday 10th July, 8:00pm
D U O L D N A LIVE BEVERAGE SPECIALS & MERCHANDISE GIVEAWAYS ON GAME DAYS* *See Spinners Sports Bar for more details. Game times correct at time of printing.
Spoil Mum this
Mother’s Day SUNDAY 12TH MAY
ENJOY LUNCH OR DINNER AT
or MIKE’S GRILL
ZEN RESTAURANT
BOOKINGS RECOMMENDED 9504 8000
WIN 1 of 2 $100 Best Spa Gift Cards this Mother’s Day Simply swipe your Members Card at the club kiosk on Mother’s Day for your FREE ticket into the barrel & be at the draw (2pm & 7pm) to WIN! Terms & conditions available via Club Reception. Authorised under NSW Permit LTPM 18/30536.
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Ramsgate RSL
pamper those you love
MONSTER RAFFLE FRIDAY 26TH APRIL
Tix from 1pm • Draws from 6.30pm (just in time for Mother’s Day!)
RAMSGATE’S CUSTOMER EXPERIENCE ACADEMY In 2018 Ramsgate RSL launched its Customer Experience Academy (CEA) as part of our long term employee engagement strategic planning focus. The CEA was developed as a way of both rewarding our team members and helping them to gain lifelong skills with a focus on knowledge, growth and improvement. The two outstanding aspects of the academy were Emotional Intelligence training for our managers and a Certificate III in Hospitality, delivered on site. We are proud to acknowledge and congratulate the nine employees who have completed this course over the past 12 months. The CEA program is about investing in the development and future of our employees and a year on, we can see that it is a success. The 2019 program has already seen many great achievements by all team levels. We look forward to sharing more details with you and trust that you will see the great results achieved as time progresses through all of your customer experiences at Ramsgate RSL.
RAMSGATE’S CUSTOMER
EXPERIENCE ACADEMY
April/May/June
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MONSTERRAFFLES
Ladies Social Club
LAST FRIDAY OF THE MONTH | TICKETS FROM 1PM | DRAWN 6.30PM
FRIDAY 26TH APRIL
THOSE YOU
LOVE
FRIDAY 31ST MAY
MEGA
MEAT
Y T I R CHA
R
E S I A R FUND
FREE ENTRY
Monday 3rd June 2019 from 10am Come along and help the ladies raise BIG dollars for local hospitals and charities.
OVER
$4,0R0IZ0E
OVER
$4,000
IN P E VALU
IN PRIZE VALUE
PAMPER PACKS, SPA EXPERIENCES, GIFT VOUCHERS, ROBES & MORE
www.facebook.com/RamsgateRSLCLub
@RAMSGATE_RSL
@ramsgatersl
*RamsgateRSL encourages responsible gambling and consumption of alcohol. Cnr Ramsgate Rd and Chuter Ave, Sans Souci • Ph 9504 8000 • www.ramsgatersl.com.au
DRESS REGULATIONS
Sunday 5th May 2019
ELECTRONICS
END OF FINANCIAL
YEAR RAFFLE
TORN OR DIRTY SHOES
HEAD WEAR
UNTIDY CLOTHING
PROVOCATIVE CLOTHING
INAPPROPRIATE CLOTHING
TO ENJOY THE HIGH STANDARD MAINTAINED IN OUR CLUB, WE REQUEST PATRONS ABIDE BY THE DRESS RULES. APPEARANCE MUST BE CLEAN, NEAT AND TIDY AT ALL TIMES.
OVER
$4,0R0IZ0E Ramsgate RSL
NO SINGLETS
Doors close 9.55am sharp
& APPLIANCES
ELECTRONICS & APPLIANCES
See our Reception team today for more details on how you can enjoy your rewards!
ANNUAL GENERAL MEETING,10AM
MEAT, MEAT & MORE MEAT
FRIDAY 28TH JUNE
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DISCOVER A WORLD OF REWARDS
IN P E VALU
If you would like a copy of the Annual Report please visit www.ramsgatersl.com.au or see Club Reception
THANK YOU FOR YOUR COOPERATION
April/May/June
15
0 3 i I A D N U Y H VALUED OVER
s es 12 month d u l c in , 0 0 $30,0
Rego!
10 FINALISTS THURSDAY 1ST AUGUST, 8PM
1 LUCKY WINNER + 9 SECOND CHANCE PRIZES $1,000 EACH
1 FINALIST DRAWN EVERY THURSDAY 27TH JUNE TO 25TH JULY, 8PM + 5 FINALISTS DRAWN THURSDAY 1ST AUGUST, 8PM
HOW TO
ENTER 16
Ramsgate RSL
SIMPLY SWIPE YOUR MEMBERSHIP CARD
Swipe your members card daily from 24th June to 1st August for your chance to WIN!
BONUS ENTRY TICKETS
EARN ADDITIONAL TICKETS
Earn DOUBLE bonus tickets by swiping your members card 1am - 4am
Receive an additional entry ticket for every $30 you spend at any of our bars or restaurants.
Cnr Ramsgate Rd & Chuter Ave Sans Souci 02 9504 8000 www.ramsgatersl.com.au Think! About Your Choices. Call Gambling Help 1800 858 858. Winners must be present at time of draw/s Authorised under NSW Permit LTPS/19/32872. Terms & conditions available via Club Reception.