Trademark #34

Edition 34 / May 2019

The Marketing Edition

BUILD YOUR PIPELINE Tips and tricks to guide your marketing efforts

10 TOP WAYS TO GENERATE LEADS

GET SOCIAL TO BOOST BUSINESS

THE ART OF EFFECTIVE MARKETING

PLUS Timber on Trend | Hamptons Style | Supply and Install | Project Profile

Welcome

A LETTER FROM JAMIE

A LETTER FROM GEOFF

Manufacturing represents 30% of the national revenue of the Dahlsen business. As one of the country’s largest truss and frame manufacturers, we here at Dahlsens are well aware of our customers’ need for more vertically integrated solutions in pre-fabrication and installation services. To ensure we remain a market leader, I am now dedicating my time to this area in the newly created national role of General Manager, Manufacturing and Technology.

As custodians of this unique 142 year old business, we are proud of our successful and diversified history.

We are also committed to continuing that legacy by investing in and working with our partners, communities and the people we employ to make a positive and sustainable contribution. That’s what we’re all about, in a nutshell.

Many of you may hear from me as I come knocking on your door to learn more about your needs; I thank you in advance for your ‘out of the box’ thinking. This industry moves slowly in the scheme of things, but we are excited to find ways to stir things up! This change does create the opportunity for an incoming GM Dahlsens (Southern) to take over my previous role. I welcome Mark Cooper to the Dahlsens business.

Mark brings excellent skills and experience that will add enormous value and assist us as we continue to enhance our offer for you. Mark began in his own family plumbing business before going on to work as a detailer and then Plant Manager at Hudson Frame and Truss in Benalla as the plant moved into Bunnings’ hands. Mark rose through the ranks there eventually becoming the National Trade Operations Manager. With over 30 years in the building industry and a great cultural fit, Mark truly understands family business and trade. It is great to have Mark on the Dahlsens team.

This edition of Trademark has been created with the looming market slowdown in mind. More than ever before, your sustained marketing effort will pay dividends and help you win work and retain a strong pipeline. We hope you get a few ideas as you read through this Trademark and turn them into action. There’s a bunch of other articles too, all about inspiring home designs to capture your prospects’ hearts and minds.

Finally, we are grateful for the trust you place in our people to help you build and hope we are exceeding your expectation on a daily basis. I couldn’t be more grateful for the hard work and effort our team puts in each and every day to help you get ahead. I am truly excited by the future we are creating.

We live and breathe finding new ways to help you succeed.

Who else can promise you that?

Regards,

Jamie Dahlsen General Manager Dahlsens Building Centres

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Almost a century and a half of family owned trading did not happen by luck. Have no doubt, this business is progressive, pro-active and strategic. We are making significant investments in our people, systems and infrastructure.

With Jamie transitioning into his new role, I’d like to thank him for his outstanding leadership during his six years as Dahlsens General Manager. Jamie is well equipped to guide our innovation and progress in the space of Manufacturing and Technology. This appointment also works to support our fifth generation transition to take total responsibility for the business.

I’d also like to welcome the trade passionate Mark Cooper to our strong team. Mark is a great cultural fit; I’m confident he’ll do an excellent job leading the next phase of growth for Dahlsens.

Our continued effort to stand out and be better, all the while getting the job done for you so you can get on with yours, is our focus. I can only hope you will reap the rewards.

Regards,

Geoff Dahlsen CEO JC Dahlsen Pty Ltd

HIA update

REGISTRATION OF TRADES IS ON THE WAY Registration of trades is on the way in Victoria with Government recently passing legislation to require the registration and licensing of subcontractors and employees who carry out building work. This will significantly expand the current legal requirements that currently only effect those carrying out residential building work directly for owners and owner builders.

It is currently uncertain which trades will be included or the qualification and experience requirements associated but from September 2020 builders will need to consider whether a trade, contractor or employee, is required to be registered or licenced.

HIA understands that the detail initially will be in draft regulations, to be released for public comment this year. HIA expects that the following trades will probably be considered: carpentry, waterproofing, bricklaying, concreting/footings.

Also the qualifications and experience for registered trades are expected to be those required for the current domestic building limited registration. Lesser requirements are anticipated for licensed employees.

HIA understands that the introduction is to be staggered over a number of years. Also there will be a system for provisional registration or provisional licences for at least five years to allow for existing subcontractors and employees to obtain the prescribed qualifications and/or experience.

It is expected that registered trades will be required to hold domestic building insurance eligibility even though they may never work directly for a home owner. This outcome will be a significant and unnecessary impost on the industry that HIA will continue to oppose.

But from September 2020 it will be: > an offence for people to work on a building site, carrying out prescribed building work without being registered or licensed; and

2019 National Construction Code Changes Don’t forget that this year the new edition of the National Construction Code (NCC) will take effect. The edition contains a number of significant changes affecting all classes of buildings, including: houses, apartment buildings and associated structures.

It will mean that many house and apartment designs will require some amendments and some building products may even require adjustment – or in some cases may require some different choices.

In addition to the NCC changes, an unprecedented amount of standards have been revised and updated. It’s important to ensure you are aware of the changes as they can significantly impact designs and installations.

When will the new changes take effect?

In most states and territories the changes will take effect from 1 May 2019 subject to some transitional arrangements. However, the energy efficiency provisions will be subject to an additional 12 month transition with the possibility of exceptions which will be confirmed in due course.

Find out more

HIA is providing a range of information sheets, advice and seminars on the changes to the NCC 2019. The information will cover a range of topics from both Volume 1 and 2 of the National Construction Code such as: > Condensation management provisions > Evidence of suitability requirements for building products > Energy efficiency > Fire safety provisions

> an offence for a person (including a builder or owner) to engage a subcontractor or employ an employee for prescribed building work without the appropriate registration or licence.

> Roof and wall cladding, decks and balconies, smoke alarms and stairs and balustrades

HIA has long advocated that where a trade contractor is engaged by a builder the current safeguards of the builder’s registration and insurances provides consumers with appropriate protection. HIA only supports the registration of trades that engage in high risk activities or who are directly engaged by a consumer to carry out work above a set monetary limit. There are many details still to be determined.

> Performance Solutions methods

> Changes to Australian Standards called up by the NCC > Bushfires > Mandatory sprinkler protection requirements for apartments > Fire safety requirements for cladding and external walls provisions > Requirements for roof top spaces for apartments For more information visit www.hia.com.au

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WIN MORE WORK

THE ART OF

EFFECTIVE MARKETING

Introducing the Builder’s Marketing Plan BROUGHT TO YOU BY DAHLSENS Has your business been riding the wave? Has word of mouth kept you busy enough until now? Do you advertise until you have enough work and then back off, only to run out of projects? Maybe you’ve invested in marketing that hasn’t returned, pouring precious funds down the drain?

With expectations that the market may slow in some locations, now is the time to work on effective marketing that helps you attract your ideal clients.

1

.

IDENTIFY WHAT YOU WANT TO ACHIEVE FROM YOUR MARKETING

A guide to identifying what you want to achieve and how your activity will support your business objectives.

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DEVELOP YOUR

. BUSINESS PROFILE

> What type of projects do you want to focus on?

Do you dream of?

> Who are your ideal customers?

> Growing from a few builds a year to 10 (or more!)

> Where would you prefer to work?

> Protecting your business from a slow-down

> What are your specialities?

> Getting paid well to do the jobs you love

> What do you do better than your competitors?

> Working closer to home and enjoying a better work/life balance

Then ask yourself: does my branding reflect my business profile? Remember, it’s how a customer perceives your business that counts, and branding paints the right picture.

Here’s help to get you there.

Rarely happening on its own, effective marketing needs thought and planning. Dahlsens has developed an easy, step-by-step marketing planning guide specifically designed for builders.

This tool can help you make better marketing decisions, resulting in more precise, targeted and successful marketing.

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What’s inside the marketing plan?

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SET YOUR BUILDING

. COMPANY APART

The strengths and specialities of your business need to match the motivations of your preferred customers. Think about what you could offer to potential customers to help get them over the line. Perhaps it’s offering a service guarantee or fast turnaround on quotes. Maybe it’s a free design consultation, extra inclusion packages or your specialised building experience. No matter what, it must be a match to your customers’ needs and wants.

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WHAT ARE YOU SAYING

. ABOUT YOUR BUSINESS?

Once you’ve identified your business profile, offers and specialties, write down some key messages that you can use to clearly communicate them. Don’t be afraid to be specific, as it will help your ideal customers find you. Here are some examples: > Specialising in custom-built homes for those wanting something special > Our forte is modern extensions on period homes

MARKET YOUR BUSINESS BETTER FREE BUILDER’S MARKETING PLAN

> No matter the shape, size or complexity, I am your decking guru! > Knowledgeable teams with over 150 years expertise on your side > No delays with our 48-hour quote guarantee > Get more back with our $5k inclusion packages valued at $20k!

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GET THE MESSAGE

DOWNLOAD YOUR EASY, STEP-BY-STEP BUILDERSPECIFIC MARKETING PLAN TODAY! builders.dahlsens.com.au /marketingplan

. OUT THERE

You’ve got your business goals clear, your offers in hand and your key messages to promote – now you need to work out the best way to get them heard. After all, it’s no good having such clarity if your potential customers don’t hear about you!

The Builder’s Marketing Plan by Dahlsens has a range of suggestions to spread the word about your services, with your budget, customers and location in mind.

Just starting out?

HERE’S A GUIDE TO A QUICK SET UP

> Commission some branding. Your brand style should match your business description. So, if you’re hitting the top end of town, you’ll need to look sleek and luxurious. If you’re located coastal or country, perhaps incorporate hints of the environment into your look. > Brand your collateral. This means site signage, flyers, business cards, vehicle signage and uniforms. It all adds to a professional and established look. > Get online. You’ll need a professional website, with customers looking for: > An ‘About Us’ page with your business profile and what you stand for. Add photos of your team, a blurb on each person’s experience and qualifications, and association memberships (with their logos for extra prominence). Make sure everything special about your business is included > A ‘Projects’ page, including detail of ideal and successful projects, locations, job sizes, specialities, offers and guarantees > A gallery of past jobs and descriptions about them > Glowing testimonials from real customers > A contact page with your email and phone number > Social media links > Get social. Social media profiles are free, the advertising is cheap and you can target specific areas. Be consistent and post at least once a week or fortnight.

Have you been on social media for some time and got the basics covered?

Flip over to page 16 to get a bunch of other ideas to promote your business.

BROUGHT TO YOU BY DAHLSENS

YOUR SUCCESS IS OUR FOCUS

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New product

Sliding doors have had a makeover.

No longer hiding away in wall cavities, barn doors are on full display, replicating their rustic ancestors.

Hume Doors have just released their range of barn doors and matching track systems, which together, offer builders and home owners the perfect balance of style and functionality.

Design > Perfectly complements Hamptons, country chic and industrial styles > Offers a stylish option for practical sliding doors > Creates a feature within a room and adds to the overall look

Construction > Available in two construction types: Standard – which has a semi-solid cellular construction, or Ultimate – which is solid > Both versions available in PCMDF for painting, with the Standard construction also available in SPM for staining > Flexibility of five designs across each construction type > Made-to-measure, customised designs and sizing also available > Deep linear rout designs create an authentic barn door look LIMITED TIME ONLY

SUPER SPECIAL INTRO OFFER BARN DOOR AND TRACK*

$

299

INC GST

*Valid for Frontier Standard Doors 2150 x 1000 x 35mm, in the five styles pictured. Track available in black. Special price valid 1st May – 30th June 2019.

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HUGEG! SAVIN

Frontier Standard Door Designs

SAVE TIME, MONEY & HASSLE WITH

SUPPLY & INSTALL

FROM DAHLSENS

T DAHLHE PEACSENS E MIND OF !

Reduce hassle, get more done and streamline administration with Dahlsens’ supply and install service. Dahlsens will take care of the whole process from quotation to fit-out. Simply submit your job details and required plans and Dahlsens will organise the rest.

Our specialised staff and account managers will offer options where applicable, and work with you and your site supervisors to organise the installation.

It’s a streamlined, no hassle, professional service you can trust. And it will save you time and money: One supplier (less paperwork!)

No upfront costs, simply add to your Dahlsens account

4 EASY STEPS TO INSTALL STEP 1 | Quotation Email specifications (including house plans if required) to your Dahlsens contact. Dahlsens will provide a quote, including any product and colour recommendations.

STEP 2 | Order Accept the quote and provide contact details for your Site Supervisor.

STEP 3 | Scheduling Dahlsens will liaise with your Site Supervisor to arrange check, measure and installation dates.

We’ll take care of managing sub-trades We’ll coordinate the deliveries to suit each build stage

Quality products at competitive prices from reputable suppliers

STEP 4 | Install Dahlsens’ installation team completes the fit-out on the scheduled day. Easy!

GREAT RANGE OF PRODUCT SOLUTIONS AVAILABLE – TURN THE PAGE TO SEE!

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SUPPLY AND INSTALL

FROM DAHLSENS

PVC

BLINDS, FLYSCREENS & SCREEN DOORS

Competitive prices and no upfront payments

Quality blinds from our trusted manufacturer

Fly Screens and Screen Doors available when you order any house lot of blinds

RO

LL

ER

BLINDS

Home buyers prefer adding the cost to their mortgage

S

Fast turnaround times

UT

TER

QUALITY RANGE AVAILABLE Plantation shutters

Panel blinds

PVC venetians

Vertical blinds

Aluminium venetians

N

SH

Roller blinds

TI TA N A

O

PL

KITCHENS, VANITIES AND LAUNDRIES Streamline multiple suppliers of cabinetry, benchtops and splashbacks and have them supplied and installed by Claytons, arranged by Dahlsens.

While custom options are available, standard-size cabinetry together with stone or laminate bench tops and glass splashbacks provide the best value. For this reason, Dahlsens’ supply and install of kitchens by Claytons is ideal if you’re a builder making your own selections. If you have your own selection centre, build multiple projects or investment properties, this offer is right for you.

Benefits for the builder:

Dahlsens arranges it all: site measure, manufacture and installation

Dahlsens’ resident full-time Kitchen and Joinery Solutions Specialist takes care of the process

10-year warranty for all cabinetry, benchtops and splashbacks from Dahlsens

Huge range of colours and options for doors and benchtops Four-week lead time from measure

Manufactured in Australia by a highly-trusted supplier at competitive prices

Quality assurance system for superior installations and fast remedial action

Wide range of countertop choices available

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TI

S

Liaise with Dahlsens’ full-time Blinds Specialist to select the best solution for you

NE

AN

Boost your profit, set your homes apart from your competitors and win over more clients with blinds supplied and installed from Dahlsens.

VE

Astral

Statuario Venato

Almendra

Arcadia

Carrara

Nombre

Marengo

Naxos

Concreto

Petra Grigio

SUPPLY AND INSTALL

FROM DAHLSENS

NEW! SKED YOU AIT, WE F O R E R E D! DELIV

ENGINEERED FLOORING RANGE

ENGINEERED TIMBER

LAMINATE

SPC RIGID VINYL PLANK

Good, better, best solutions with three thicknesses available

HDF Core, economical solution ideal for investment properties

Super-strong core made from stone and plastic composite

Harder than standard timber flooring and 30-year warranty*

20-year warranty*

100% waterproof, suitable for wet areas, with matte finish

Super matte finish and range of 8 colours as standard

Authentic look with matte finish

20 times better impact resistance than laminate and 30-year warranty*

190mm wide x 2200mm long

193mm wide x 1215mm long

7mm thick x 230mm wide x 1830mm long

More colour options and Australian species available upon request

5 on-trend colours as standard with more available upon request

5 on-trend colours as standard with more available upon request *Warranty for domestic finishes.

Access a huge range of leading brands including Haier, Samsung, Daiken and more

SP LTI-

LIT S YS TE

MS

LI

A

ND

MU

SP

Say goodbye to up-front costs, subtrades and sub-par installations that lead to unhappy home buyers! Dahlsens has the competitive solution to help builders save time, reduce headaches and get the best deal for their budget and specification.

T

HEATING, VENTILATION AND AIR-CONDITIONING (HVAC)

DUCTED

-C

ON

DI

Dahlsens can install engineer-specified systems or recommend solutions to best suit budget and floorplan

AI R

TI

ON IN G

No upfront deposit – add to your Dahlsens account One warranty through Dahlsens Fully licensed and experienced installers

HVAC RANGE Split Systems and Multi-Split Systems

Evaporative Cooling

Ducted Air-Conditioning

Ducted Gas

Both our engineered flooring range and HVAC systems are currently available in the Melbourne metro area. Register interest for regional areas with your local store.

Find out how Dahlsens’ supply and install service can make your life easier.

Speak to your Account Manager or local store for more information.

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10 TOP

WAYS FOR BUILDERS TO

GENERATE LEADS No matter what size business you are running, the ability to generate high-quality leads is crucial to long-term success. Consistency of leads – and the effort involved in generating them – is also key to avoiding the feast or famine roundabout, or worse, an empty pipeline.

Dahlsens is here to help, with our 10 top suggestions for boosting your enquiries line!

1

. WEBSITE

Australia has one of the highest website usage rates in the world, with an astounding 88% of Australians using the internet (2018 Global Digital Report). Customers are researching your business online before they ask you for a quote or more information.

This means that having a website is no longer optional, it’s essential. It should present your business and services in the best possible light and direct prospects towards contacting you.

If you are yet to get online, Dahlsens can recommend experts who can build your website for as little as $1000.

We can also suggest a host of other service providers who can help to build your professional profile with logo design, business cards, signage and more.

See pages 4 & 5 of this issue for content ideas to include on your website and download the marketing plan for more advanced solutions.

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FACEBOOK & INSTAGRAM . ADVERTISING

Social media websites such as Facebook and Instagram provide an excellent opportunity for builders to create an online presence and share information and imagery that reflects their business.

Just as they do with websites, prospects check your social media accounts to verify the quality of your services. Remember, it can be difficult for customers to compare building companies and develop trust in your services.

Build your business pages and aim to share content weekly/fortnightly. Showcase completed projects and testimonials to build trust. Use Facebook and Instagram advertising to target users in your local area affordably.

See pages 16 & 17 for more detailed advice on leveraging social media.

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. GOOGLE MY BUSINESS

Get your business found on Google with a Google My Business profile. Free and easy, it helps improve your online presence and is rumoured to help websites rank better in Google searches.

Add your logo and images of your completed work, contact details, website link and gather valuable reviews.

Remember, it can be difficult for customers to compare building companies.

Showcase completed projects and testimonials to build trust.

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BRAND YOUR VEHICLES, . EMPLOYEES AND JOB SITES

All the benefits of a mobile billboard, but without the hefty price tag!

Brand your uniforms, vehicles and job sites to spread the word about your business. Get creative; do something bold and unique to make your signage really stand-out and drive enquiries. Make sure to include what you do with contact details easily found.

Don’t forget to keep your vehicles, sites and uniforms clean to send a professional message about your business.

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. REVIEWS

Take note! Online reviews and ratings will influence a potential customer’s view of your business. They are seen as an impartial and firsthand account of your customer service or craftsmanship and help a prospect choose you.

. SPONSORSHIPS

People like dealing with local businesses who support their own community. Sponsor local clubs to help build visibility in the neighbourhoods where you want to build.

Cultivate positive reviews on Google, Facebook and Hipages by asking happy customers to rate and review your service and their experience online. If you happen to receive a negative review, respond nicely and timely. Show concern and ask to take the conversation offline so that you can remedy the situation.

Along with signage and other promotional opportunities around the club, ask if you can utilise their database for advertising. They might be open to contacting members via email on your behalf. You could promote your club support, offer a special deal for club members or work out an arrangement to make a donation for every member who takes on a project with you. This way, everyone is a winner – you, your customer and your community.

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8

. REFERRALS

One of the best sources of quality leads is a direct referral from a past customer. After all, no one knows your work like they do. And they are more likely to refer you for other projects of similar size, scale or scope.

Boost your chances of getting referrals by actively asking your customers to help; provide rewards for those that do.

Something as simple as a thank you card or a small gift (a larger gift for bigger customers) may make them more likely to refer you again. You can also promote a set gift for referrals that result in jobs.

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7

. ADWORDS

In bigger markets such as Melbourne, Albury/Wodonga, Ballarat or Geelong, having your business and website found on Google can be more competitive.

Advertising in Google search results using AdWords paid advertising can help you get found. Tweak your budget to suit and promote key messages to entice prospects to click on your ads.

Trial different ads to test what is most effective and keep them fresh by updating regularly.

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. ONLINE TRADE REGISTERS

There’s a number of online trade registers – such as HIA Trade Build Register, Hipages and Service Central – that exist specifically to match potential customers to suitable trades.

Hipages offers a great solution for builders if you are just getting started or looking to fill up your schedule during quiet times. Get registered to put your business in the running.

Create a profile, promptly reply to important quote requests that suit and ask completed jobs for reviews.

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. PARTNERSHIPS

Be known as the builder of choice by proactively networking with architects and draftspeople who can actively drive referrals to you.

These partnerships are particularly valuable for high-quality lead generation. Architects and draftspeople often recommend builders that they trust to be the right match for projects of particular size, scale and scope.

Research those in your area who may be a good match, introduce yourself and share the specialties, success stories and future plans of your business.

NOW, GO FORTH AND GENERATE THOSE LEADS! The ideas are yours and you’ll need time to make them happen. Set aside a time every week in your diary to concentrate your effort in the area most likely to generate success. And most importantly, every time a potential customer contacts you, find out how they heard about you and do more of that marketing to generate similar leads.

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Design files

ALWAYS ON TREND Timber is one of the oldest and most reliable building materials and it’s trending hot today in internal cladding. Add the natural warmth of timber to your next project for a striking new design surprise from this old, trusted favourite.

DESIGNER PLY

Smooth and sleek, this treasure from the mid-century is in the midst of a resurgence

Higher grade is perfect for architectural projects that require a precise, flawless finish

MDF WALL PANELLING

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Add character and complement any design from country homestead to coastal haven

Effortlessly achieve the look with Easy Craft’s MDF panelling

Design files

ORIENTATED STRAND BOARD

Raw and warm, this humble building material becomes the hero in industrial-designed projects

Stain, seal or powder coat for a unique, textural finish

CASTELATIONÂŽ SCREENCLAD TWOTONE Impactful and head-turning, this classic timber panelling becomes a design stand out

Available in a range of pre-finished colours that add texture and dimension all in one

Seeking solutions for your next project? Talk to Dahlsens.

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GET SOCIAL

TO BOOST YOUR BUSINESS GROWTH With an astonishing 80% of Australians now on social media (Sensis), a presence on the right platform offers a very effective tool to promote your business. It can project an image of professionalism and help potential customers learn more about your business and easily contact you for work.

Getting underway may have once felt overwhelming, but not anymore. Dahlsens has curated all the information you need to build and manage your social activity with the confidence of a teenager!

Instagram Primarily a photo sharing app for smart phones, Instagram is rapidly growing in popularity. Its audience is obsessed with beautiful imagery and design, making it an ideal place to share photos of projects, homes, new products and style inspiration.

Build your profile Facebook and Instagram have detailed instructions that walk you through opening a business page. Simply Google ‘create an Instagram business page’, for example, and you will find links to help.

What you’ll need:

Pick the perfect platform The two platforms with the most promise for builders and trades in Australia remain the biggest, Facebook, and the fastest-growing, Instagram.

Facebook Originally a website and now also an app, Facebook boasts over 15 million users in Australia (Social Media News). It’s essentially a timeline to share news about your business, direct to potential customers in your area.

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> A logo for your profile picture > A cover image for Facebook > A description of your business > Some content to use for posts Make sure your page is professional. For help, there are plenty of design agencies who can set up your Facebook page from as little as $200.

Get social to boost your business growth

NOW YOU’RE UNDERWAY, IT’S TIME TO POST! Here’s some inspiration: > Business updates, house plans or designs > Staff member profiles > Local sponsorships > Training, meetings or business development activities > Display home promotion > Customer testimonials, polls or surveys > Share new products or trends from suppliers > Special offers and service guarantees > Events using the ‘create event’ tool > Completed projects, before and after photos > Inspiration images that will appeal to your ideal clients

Social advertising Businesses can advertise on Instagram and Facebook for a fraction of the cost of traditional media. Ads appear as a post in someone’s feed and can be targeted to specific audiences and/or regions. Thanks to local area advertising on Facebook, businesses can target those within a certain radius, such as 30km. You can also target ads to people with specific interests such as ‘home and garden’.

Monitor engagement to make sure it’s working Check up on the success of your social media activity by reviewing the number of your followers, the number of ‘likes’ or clicks you’re receiving per post and any enquiries that are stemming from the platforms. ‘Insights’ on both your Instagram and Facebook pages can help you with this. Remember though, it’s not all about the engagement.

Prospective customers will be silently using your pages to review your business before contacting you.

Hashtags Use hashtags # with your posts. These are a search tool that people use to find related content, often put at the end of a post. If you were to search Instagram for a hashtag, all posts with that hashtag would show up, for example: #builders or #hamptonsbuildstyle.

Image inspiration Remember, posts don’t always have to be written. A picture paints a thousand words on social media, so get snap-happy with progress shots, before-and-afters, house plans, job sites, design ideas, product features and more. Video is also extremely worthwhile – consider completed home walkthroughs or drone footage for 360° house views.

Consistency is key No matter what you’re posting, it needs to be regular.

Facebook has tools to help you be more consistent with your posting, including allowing you to schedule posts for future publishing.

Build your audience After you’ve got a few posts under your (tool)belt, it’s time to build your audience: > >

>

>

Invite your family and friends to like or follow your page Run a contest that gives people the chance to win a prize if they like your page Promote your social media pages on your website and email signature Ask customers to review your business online to help build credibility

LINKEDIN LinkedIn is social media for business professionals and gives you an opportunity to showcase your business on a different level. Similar to Facebook, businesses can create a profile, post updates and connect with other professionals. A well-designed LinkedIn profile is particularly helpful for making connections within your local building, trades and design community.

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DIGITAL LOCKS + SMART HOMES

PRICE PAR W ON MECH ITH ANI LOCK CAL S

New home buyers are becoming increasingly tech-savvy. Are you ready to respond?

With tech-savvy millennials (born between 1980 to 1996) firmly in the market for new homes, it is imperative that builders stay up-to-date with the latest technology advances. Smart Home technology is on the rise and experts are anticipating that home devices connected to the internet will grow markedly in the next few years, reaching an estimated 37 devices per home. It also won’t be long before Smart Locks will be the norm on new builds in Australia, just as they now are in the US.

Digital Lock – Yale Assure® SL Just released, the Yale Assure® SL is a digital lock full of possibilities. Allowing home owners easy PIN code access, it’s 100% key free. That means no more worries about cutting extra keys, leaving them under the mat for the plumber or whether they’ve locked the door in the morning. It gets more exciting too. The Yale Assure® SL has the capability to become a ‘smart lock’, where connection via an app opens the door to a huge number of home automation features.

FEATURES AND SPECIFICATIONS

BENEFITS FOR THE BUILDER

> Keyless entry with the ability to create up to 25 unique PIN codes

> Faster installation than mechanical locks: 54mm bore lock hole, plug together front and back wires and follow the voice prompts to set-up

> Simple installation, suited to a standard 54mm timber door preparation

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> Eliminates keys and key audits

> Adjustable 60-70mm backset

> Well-priced to compete with mechanical locks

> Runs on 4 AA Batteries

> English, French or Spanish set-up

> Home automation integration capabilities with Z-Wave Plus, ZigBee or Apple HomeKit integration

> Ability to offer the latest technology to savvy clients

INTRODUCING YALE

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Owned by ASSA ABLOY, the same company that owns Lockwood, Yale is one of the largest international door furniture and security brands, starting out in America some 180 years ago. With the launch of their Secure Connect range, builders are sure to see more of Yale as they showcase the benefits of smart technology to home owners.

Turn it into a smart lock

Full Smart Security System

Home owners can turn their lock into a ‘smart lock’ by using a Yale network module – inserted into the back of the lock. From there they can connect it to a Smart Home Hub and control the lock via an app.

Fully wireless and super easy to install, home owners can upgrade to a full Smart Security System, thanks to Yale’s new Alarm Kit. FEATURES AND SPECIFICATIONS

FEATURES AND SPECIFICATIONS > Control and monitor the lock from anywhere in the world* > Create pin codes on the go for family, friends and tradespeople > Receive notifications when a digital key user unlocks the door, even when you’re not home* > View digital key access history*

> Home buyers can protect their home more easily than ever before > No wires and therefore no damage to décor > Control via smartphone – view images of the home and arm/disarm the alarm anytime, anywhere > Easy DIY installation and no monthly fee

> View battery status and receive low battery notifications*

> Part arming allows users to set the alarm to secure downstairs while you move freely upstairs

> Modules available in Z-Wave Plus, ZigBee and iM1 for HomeKit

> Expandable – add up to 40 devices to tailor the system to your home

*Users will need to have a Yale Network Module (ZigBee,Z-Wave, iM1), smart home controller w/ Internet access and controller app installed.

Features may vary by controller manufacturer.

> Loud external (104db) and internal (94db) sirens > Upgrade to include PIR Video Camera to view 10-second video of inside the home

LEARN MORE Dahlsens is well placed to onboard you with this surprisingly easy technology and help you confidently convert clients to digital lock systems. Speak to your local store to get further information and organise a Yale representative to come on-site and walk you through the process.

19

Project profile

RISING OUT from the mountain

Nestled in the rugged landscape at Glenrowan is Bright Alpine Builders’ most recent masterpiece. With its striking angular roof and mix of raw materials, the house completes the client’s brief: to make a statement.

Steve Graves, Director of Bright Alpine Builders, was involved in this project from the very beginning, jointly visiting the 151-acre vintage orchard with the client even before the decision to purchase the land was made. Together, builder and client worked with Melbourne based FMSA Architecture to develop a design that truly captures the commanding views of the Ovens Valley.

The home is low-maintenance, with a guest retreat and ample space for the family of five to spread out, whilst allowing for everyone to come together in the large open plan living area.

Not short on character, the house connects beautifully with the land, thanks to the striking rammed earth southern wall, Corten Steel lined entrance way and the large scale windows that wrap around the house. Contrasting against the warm tones of the environment and giving it an air of industrial-urban chic, the home utilises the new to market ExoRaw; concrete-look façade panels from James Hardie®.

Inside, the spotted gum beams act like the ribs of the building. Glue-laminated and made to order by Hyne Timber, the beams provide structural support and create a bold feature in the heart of the home.

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For Steve, the house provided the buzz that he feeds off. He said, “I like doing things a bit out of the norm, things that other people don’t like doing, which are more challenging.

“The carpenters feed off my enthusiasm which then builds upon their own. On the back of what we’ve achieved with this place, we are look forward to the next project.”

A master of his craft with 25 years of experience, Steve specialises in custom built, architectural homes and commercial projects that create an impact.

Having won multiple HIA Building awards, Bright Alpine Builders seeks out building projects which utilise modern building techniques and require a keen level of detail to pull off; all the while maintaining sustainable living outcomes.

With its superior-grade insulation, double glazed windows, rammed earth wall and unconventional design, the Glenrowan house certainly matches Steve’s wish list.

Dahlsens is a proud and longstanding supply partner of Bright Alpine Builders. The Dahlsens Myrtleford team enjoyed the opportunity to work with Steve and the team on yet another one of Bright Alpine Builders’ success stories.

We hope the owners enjoy the home for many years to come!

Project profile

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MEET THE LEADERS OF OUR OPERATIONS TEAM The promise of “consider it done!” is no mean feat in pre-fab manufacture and building supply logistics. With so many moving parts at both yours and our ends, it takes a village of brains and brute to get you what you need when and where you need it. Our 600+ staff are, without doubt, the best in the business. Helping bring it all together across our stores and manufacturing sites is a dedicated group of leaders, our Operations Management team.

Take the time to get to know some of the team driving Dahlsens to help you build better.

22

Michael Mann

Mark Craven

Bryan Froud

OPERATIONS MANAGER

REGIONAL MANAGER – NORTH WEST

REGIONAL MANAGER – SOUTH EAST

Industry experience: Starting out in the Bairnsdale store once school was out, and having watched Dad Stephen guide us as Financial Controller for decades, Mick has dedicated his 28-year-long career to Dahlsens, working his way through store and area managerial positions to today’s role. Mick is passionate about giving builders the best support possible.

Industry experience: Starting out in fabricating, estimating and project managing, Mark has built a long career in the industry, gaining valuable experience at multiple trade merchants and an impressive 20 years’ service at Dahlsens.

Industry experience: Long-standing employee Bryan started out at the Bairnsdale store as a 16-year-old. After completing Year 12 and a business/marketing degree at uni, Bryan continued his career with Dahlsens. With 22 years of service in various roles, Bryan lives and breathes quality service for builders.

John Boomsma

Ted Ackland

Chris Barlow

AREA MANAGER – METRO

AREA MANAGER – NORTH

CONTINUOUS IMPROVEMENT – PROCESS MANAGER

Industry experience: An industry veteran, John has dedicated his career – 14 years of which has been at Dahlsens – to supplying builders. With extensive experience in store managerial roles, John has also done his time as a yardie, a driver and account manager – giving him the inside scoop on what it takes to succeed.

Industry experience: Ted has worked in various sales and branch manager roles during his nine years at Dahlsens. Add this to his unique experience gained working as Operations Manager for a builder and longstanding customer of Dahlsens, as well as other trade businesses, Ted has a wellrounded skill set that keeps it real.

Industry experience: A “newbie” in the Dahlsens talent pool, Chris brings a fresh perceptive with his proven cross-industry expertise in improving operational efficiencies to improve customer service capacity. Chris’ role takes a close look at our order receipt, delivery and communication processes and makes sure we’re always improving the way we do things.

Meet the team

RD …

A H THE STIONS QUE HOW IS DAHLSENS DIFFERENT? MARK – “We truly want to do a great job for our customers. We commit to going the extra mile and strive for new ways to make your day easier and more cost effective.”

MICK – “We are a family business, committed to contributing to the communities we operate in by the people we employ (1000+ Australia wide) and the independent choice we provide to the market. We are in this for the long run.”

BRYAN – “Dahlsens is 100% focused on trade. No distraction.

Everything we do is about helping builders get the job done easier and better.”

TED – “We work hard to understand our individual customers’ businesses and projects, and we tailor our service to specific needs.”

CHRIS – “Dahlsens is investing in solutions that will improve the customer experience. We aren’t standing still.”

HOW CAN WE HELP YOU SUCCEED?

WHAT ARE WE DOING TO IMPROVE OUR SERVICE FOR BUILDERS? BRYAN – “We are, in person, talking to as many customers as possible to make sure we uncover and solve any issues with our service.”

JOHN – “We know that managing multiple suppliers makes coordinating building stages that even more complex. So, we’re forever expanding our product range to be truly whole of house.”

JOHN – “We’ve invested heavily to upgrade our fleet of crane trucks to enable us to put materials where builders require them.”

MARK – “Stay up-to-date with trends and new products by talking to our team about your project needs, read our digital and print communications and let us introduce you to key suppliers.”

MICK – “Our relationships with software providers who are experts in project management, we can enable easy electronic data interchange such as price files, quotes etc.”

MICK – “Work with our partner Archistyle and use 3D renders to enhance your advertising cut through.”

JOHN – “Utilise the grunt, knowledge and network of our account manager and staff who can find solutions you might not otherwise know about. Ask us the curly questions, we’ll get the answers!”

TED – “The supply and install services we offer are helping to reduce hassle and headaches for our customers.”

BIG THANKS TO THIS GROUP! WE COULDN’T ASK FOR A MORE DEDICATED AND EXPERIENCED GROUP OF INDIVIDUALS TO LEAD OUR OPERATIONS. WE ARE IN GOOD HANDS. If you’ve ever got any feedback or suggestions about how we can help you better, each and every one of our leaders welcomes your contact.

Michael: 0409 530 315 Chris: 0437 200 650

Mark: 0409 530 243 John: 0403 340 366

Bryan: 0407 818 346 Ted: 0428 213 368

Get to know other members of the Dahlsens team a little better in our next edition of Trademark.

23

Design files

INDUSTRIAL STYLE made easy!

Exposed building materials, raw concrete, steel, wood and texture are all fundamental to the industrial design trend. Create the look in your builds with the help of these two hot products.

Transform stairs into a stunning feature >

These sleek, simple stair stringers provide an instant industrial feature in any home. Fast to install, they can be fitted with spotted gum or architectural concrete stair treads to suit

> Range from two to 17 treads for vertical clearances from 504mm to 3,330mm > Suitable for both internal and external use > Finishes include untreated steel, powdercoated gloss or matt black (with other colours on request), hot-dip galvanised and hot-dip galvanised plus powdercoated > Spotted gum or concrete stair treads available > Matching balustrading also available with glass or stainless-steel wire infill

Add texture to any room Take a feature wall to the next level with Unitex® Uni-Dry Cote ® Uni-Rock. Specially formulated to create a smooth, concrete-like finish, it will add an industrial edge to any room or entranceway. > Available in four concrete-like shades: deep grey, grey, white and off-white > Based on a blend of cements, special fillers and chemical additives to provide a material with good workability > Adheres best to rough or rendered surfaces (pre-sealed with Unitex ® Cembond Substrate Sealer) > Provides a strong, durable, lightly-polished finish > Suitable for internal and external use

24

New product

DESIGN &

INSULATION IN ONE

This modern building material promises to speed up construction, keep homes more comfortable and offers an architectural edge.

With rising electricity prices and changing weather conditions, home buyers are increasingly seeking building materials that offer superior thermal performance – without having to compromise on aesthetics. Enter LuxeWall ®, a new luxury external walling system that combines the high-performance insulating properties of expanded polystyrene with the sleek, architectural look of metal cladding.

Lightweight and available in a range of Colorbond ® Metallic and Matt finishes, LuxeWall ® can be used as a feature wall, decorative façade or general upper and lower storey walling. Installation is fast and simple with the wall and corner modules interlocking to neatly finish with a concealed fix.

Surprisingly cost-effective given its host of benefits, LuxeWall ® is a great solution for homes being built in fire-prone areas. Its panels are made from fire-retardant polystyrene or mineral wool and prefinished in non-combustible Colorbond ® or pre-primed steel, achieving a Bal 40 rating.

FEATURES AND SPECIFICATIONS: > Sleek, architectural look with 3 modern profiles > Superior thermal properties achieving R-values from 1.8 – 4.2

LUXEWALL® THERMAL PERFORMANCE OF INTEGRATED INSULATION (SmartRate Certified Total R-Values) LUXEWALL® PERFORMANCE

TOTAL R VALUE WITHOUT BATTS

TOTAL R VALUE WITH R1.5 BATTS

TOTAL R VALUE WITH R2.0 BATTS

LuxeWall® Standard 50mm

R1.8

R 3.1

R 3.6

LuxeWall® Standard 75mm

R2.4

R 3.7

R 4.2

> Available in both matt and metallic lustre finishes > Codemark® accredited > BAL 40 fire rating > Made using Colorbond ® or pre-primed steel for texture coatings > Wall and corner modules interlock and fix with a concealed system > Fix to traditional timber or metal stud wall framing > Faster construction times and lower maintenance due to pre-finished exterior

*LuxeWall® SmartRate certified Total R-Values (m²K/W) at 23°C based on NCC2016 Spec J1.5 Wall Construction. Refer to NCC for application and local climate zone requirements.

Speak to your Account Manager or local store for a quote today.

25

Page header

WORK HARD…

PLAY HARD

Creating time to learn, laugh and celebrate with the builders who choose Dahlsens is something that we love to do.

And it’s fair to say that the builders who choose Dahlsens like a good time too! As our way of saying thanks for your ongoing support, the BBQ’s have been firing and the beers flowing at events across the region.

If you haven’t had the chance to join us at an event near you lately, do reach out via your local store or at events@dahlsens.com.au and we’ll certainly see what we can do! See you soon!

DAHLSENS VISITED LOCAL JOB SITES

THE BEERS ARE ON US AT DAHLSENS’ SHOUT!

BBQ BREAKFASTS – DAHLSENS HOSTED WORKSAFE AND SAFEWORK CROSS BORDER AND BUILD AWARE INFORMATION SESSIONS

26

Page header

ALBURY GOLD CUP 2019

DAHLSENS GOLF CLASSIC

The inaugural Dahlsens Golf Classic is in full swing. Teed off in February this year, the Golf Classic has brought together customers, staff and suppliers to team up to battle it out at eight exclusive Dahlsens tournaments throughout Victoria and New South Wales. The winning teams will soon go head-to-head in the final round at the sand belt Yarra Yarra Golf Course Melbourne. On the line is a breathtaking golf trip to the world-renowned Barnbougle Dunes Golf Links, Tasmania and the prestigious title of Dahlsens Golf Classic Champion 2019! Good luck to all.

SWAN HILL WAGGA WAGGA

ECHUCA

ALBURY

BALLARAT BAIRNSDALE

MELBOURNE YARRA YARRA GOLF CLUB

DAHLSENS GOLF CLASSIC 2019 Echuca 15th February

Traralgon 15th March

Bairnsdale 3rd May

Albury 22nd February

Wagga Wagga 21st March

Ballarat 17th May

Melbourne 28th February

Swan Hill 12th April

Final – 24th May Yarra Yarra Golf Club Melbourne

TRARALGON

27

s n o t p m Ha

is heating up!

It’s in all the home magazines and all over social media. Clients are asking about it and display homes are being built. The Hamptons style is taking off. Are you ready for enquiries?

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Inspired by America’s popular holiday destination for the rich and famous, the Hamptons style is uniquely coastal, drawing on neutral colours and natural furnishings with a touch of luxury. Australia’s own spin on the look perfectly complements the city and suburbs, coast and country.

To help you create this look for your clients, Dahlsens has scoured product ranges from Australia’s premier suppliers and put together a Hamptons product guide.

Three Birds Renovators

Page header

Hamptons style

Three Birds Renovators

Hamptons highlights

DOOR FURNITURE

DOORS

WINDOWS

TAPWARE

> Entrance, passage, sliding door pulls and barn door tracks

> Full-length glass doors are classic Hamptons

> Add an abundance of white windows to match white trim

> Kitchen and bathroom tapware to complement the look

> Mix up the bar configurations to add detail

> Classic crookneck or matte black for a modern day spin

> Take it inside too with internal doors

Three Birds Renovators

> Ranges available in chrome, black and gold

DECKING

WEATHERBOARDS

SHUTTERS

CLADDING

> Extend the inside out with a deck

> Weatherboards are the only option for a Hamptons exterior

> Elegant plantation shutters for clean lines

> Old is new again and interior cladding is back

> Supply and install available through Dahlsens

> Options available in MDF and cement sheeting

> Antique NewTechWood & painted HardieDeck™ complete the look

> New Scyon Linea™ fibre cement, timber and Weathertex options available

HOW TO GET THE HAMPTONS LOOK DOWNLOAD YOUR FREE GUIDE! For the full range of all the finishes you need, visit: builders. dahlsens.com.au/hamptons or speak to your local store.

29

Industry update

BUILDING MEMBRANE CHANGES IN THE NEW EDITION OF THE NCC

On the 1st of May 2019, the National Construction Code will introduce a new section titled ‘Condensation Management’, which includes important changes to the selection of wall wraps.

The change will affect all Building Permits approved after the 1st of May 2019. Building Permits approved using NCC 2016 will not be affected by this change and may still use the wall wrap included in the original specification.

New Condensation Management section:

Furthermore, Part (b) of the clause may be interpreted to mean non-water barrier or ‘perforated breather foil’ may still be installed as a reflective insulation onto the external wall frame. However, as Breather products do not provide water hold-out or air control, Dahlsens still recommends the use of vapour permeable, water barrier membranes such as Bradford’s Enviroseal RW wrap.

The new Condensation Management sections can be located in Volume 1 Part F6.2 and Volume 2 Part 3.8.7.2 of the NCC Preview available on the NCC website.

THE SOLUTION Bradford Enviroseal™ ProctorWrap™ Wall Wrap

F6.2 Pliable building membrane (a) Where a pliable building membrane is installed in an external wall, it must – (i) comply with AS/NZS 4200.1; and (ii) be installed in accordance with AS 4200.2; and (iii) be a vapour permeable membrane for climate zones 6, 7 and 8; and (iv) be located on the exterior side of the primary insulation layer of wall assemblies that form the external envelope of a building. (b) Except for single skin masonry and single skin concrete, where a pliable building membrane is not installed in an external wall, the primary water control layer must be separated from water sensitive materials by a drained cavity.

EXTERIOR

Under part (a) of the new section, the NCC 2019 change states that if a pliable building membrane is installed onto an external wall frame in BCA Climate Zone 6, 7 & 8 (a large section of Victoria), it is required to be vapour permeable and a water barrier. This change will be mandatory for lightweight clad construction (unless the cladding battens are fixed vertically).

Under part (b), Brick Veneer does not require pliable building membrane to be installed as it includes a drained cavity which separates water sensitive materials from the primary water control layer.

30

INTERIOR

Made from a special light-weight fabric, Enviroseal™ RW provides a tough barrier that blocks out wind and water while also allowing internal condensation build-up to escape through the external walls.

Speak to your local Dahlsens store for more information on the Bradford Enviroseal™ ProctorWrap™ wall wrap or if you are unclear about how the NCC changes affect your building material selection.

DAHLSENS PAKENHAM

HAS MOVED TO A

BIGGER AND BETTER SITE!

check EASIER DRIVE IN ACCESS

check LARGER STOCK RANGE

check SAME GREAT SERVICE

check ALL STOCK UNDERCOVER

check 100% TRADE FOCUSED

OLD SITE

SOUTHEAST BLVD

COMMERCIAL DR

COME AND VISIT US AT THE NEW STORE! CNR COMMERCIAL DR & GREENHILL RD PH: 03 5943 7400

WIN

TO S

$500TORE

E UR DAHLS O Y IN D N PE

NS S

FOR YOUR CHANCE TO WIN! SPEND $1,000 BETWEEN 1ST MARCH & 30TH JUNE 2019 & COMPLETE THE TRAINING MODULES ONLINE AT WIN500.NATBUILD.COM.AU

NEW SITE GREENHILLS RD

$500 up for grabs at each Dahlsens store!

Gain an entry for each quick and informative module you complete.

With thanks to Natbuild – Australia’s Largest Independent Hardware Buying Group NSW PERMIT NO. LTPS/19/31549 ACT PERMIT NO. TP 18/02614

SA PERMIT NO. T19/109 TERMS & CONDITIONS APPLY

NEW UPDATED PIC

31

RELIABLE SUPPLY – WE’VE GOT YOU COVERED. ALBURY/WODONGA Ph: (02) 6043 1733 albury@dahlsens.com.au

CRANBOURNE Ph: (03) 5990 0800 cranbourne@dahlsens.com.au

PAKENHAM Ph: (03) 5943 7400 pakenham@dahlsens.com.au

BAIRNSDALE Ph: (03) 5150 1100 bairnsdale@dahlsens.com.au

DENILIQUIN Ph: (03) 5881 3500 deniliquin@dahlsens.com.au

SALE Ph: (03) 5144 7877 sale@dahlsens.com.au

BAIRNSDALE TRUSS & FRAME Ph: (03) 5152 5753 bairnsdalemfg@dahlsens.com.au

ECHUCA Ph: (03) 5482 3977 echuca@dahlsens.com.au

SALE — METAL ROOFING CENTRE Ph: (03) 5144 6222 salemetal@dahlsens.com.au

BALLARAT Ph: (03) 5335 8111 ballarat@dahlsens.com.au

GRIFFITH (INCLUDES TRUSS & FRAME) Ph: (02) 6964 8017 griffith@dahlsens.com.au

SHEPPARTON TRUSS & FRAME Ph: (03) 5831 6620 shepparton@dahlsens.com.au

BALLARAT TRUSS & FRAME Ph: (03) 5338 1333 ballarattaf@dahlsens.com.au

KILSYTH Ph: (03) 8720 8500 kilsyth@dahlsens.com.au

SWAN HILL Ph: (03) 5032 9322 swanhill@dahlsens.com.au

CRAIGIEBURN TRUSS & FRAME Ph: (03) 8339 6000 craigieburn@dahlsens.com.au

LAKES ENTRANCE Ph: (03) 5155 1118 lakesentrancetrade@dahlsens.com.au

TRARALGON (INCLUDES TRUSS & FRAME) Ph: (03) 5175 6400 traralgon@dahlsens.com.au

LAVERTON Ph: (03) 9254 6700 laverton@dahlsens.com.au

WAGGA WAGGA (INCLUDES TRUSS & FRAME) Ph: (02) 6925 3133 wagga@dahlsens.com.au

MILDURA (INCLUDES TRUSS & FRAME) Ph: (03) 5023 1111 mildura@dahlsens.com.au

WARRAGUL Ph: (03) 5622 2266 warragul@dahlsens.com.au

GRIFFITH

ALBURY WODONGA

ECHUCA

MYRTLEFORD Ph: (03) 5752 2622 myrtleford@dahlsens.com.au

18 Trade Stores, 8 Truss & Frame Manufacturing Sites and 1 Metal Roofing Centre

MAKING IT WITH

ESSO NO COMPR

R, NO HOS

E

!

E L S S A H NO

PASLODE IMPULSE PAIR HURRY LIMITED STOC K

If you want to update your Trademark subscription details, please email enquiries@dahlsens.com.au with your company name, account number (if you have one), contact name and email address.

Every effort is made to ensure that the advertised products are available but due to factors beyond our control some items may not be available at the commencement of the sale. Should this occur a “rain check” can be offered for most products & we will make every effort to supply this item or we will offer to sell you a comparable item at the same price. Unless otherwise stated accessories shown are not included in the price. We can not offer rain checks on limited stock items. Savings stated are off regular prices. Due to the printing process, colours in this catalogue may differ to actual item. Stock may not be displayed in all stores but is available to order. We reserve the right to correct printing errors. Printed on behalf of Dahlsens Building Centres Pty Ltd. ACN 005 032 333. All prices include GST. Dahlsens reserves the right to extend any offers. On sale from 1st May 2019 until indicated or while stocks last.