STAFF SURVEY
1. When will the survey launch?
Our next staff survey will run from Wednesday, June 17 to Wednesday, July 1.
2. Why should I complete it?
Your feedback helps shape future priorities, discussions and improvements across the organisation. This is an opportunity for you to share feedback about your experience working in daa and tell us: what is working well where there are challenges or barriers where we should focus improvement efforts
3. Is the survey confidential?
Yes — survey responses are confidential. Individual responses are not visible to local administrators, managers or HR teams. Results are reported in grouped themes, functions and trends rather than as individual responses.
4. Can managers see who has or hasn’t completed the survey?
No managers will not know or see who has completed the survey, as responses are anonymous. Managers may receive participation levels by function to help encourage awareness and engagement across teams.
5. How can I access the survey?
The survey will be hosted on Workvivo. We recognise that access to digital platforms can vary across employee groups and locations, so to help support participation:
QR codes and alternative digital access supports will be available Managers and survey ambassadors will help signpost employees to available supports Opportunities will be explored to support participation during working hours where operationally possible
6. How do I fill in the survey?
There are 19 statements in the survey. Under each statement, there is a scale from 0 to 10, where 0 is very low and 10 is very high. If you agree with the statement, you might award it an 8 or 9. If you disagree with the statement, you might score it a 2 or 3.
7. How long will it take to complete?
It will take about 5 to 10 minutes to complete. There is a comment box under each statement where you can leave feedback or suggestions.
8. What happens after the survey closes?
The survey is only one part of a process. Following the survey:
Results will be reviewed at organisational and local level
Key themes and trends will be identified
Results will be shared at both company and local BU level
Focus groups and listening sessions may take place to explore themes further
Priorities and improvement opportunities will be discussed and agreed
Updates and next steps will be communicated over time
9. What’s meant by “Senior Leadership” and “Manager” terms in the survey?
Some survey questions use broad organisational terms to help understand experiences across different areas and reporting structures. Examples include:
Senior Leadership – refers to senior organisational leaders and decision-makers across the business. This includes the Executive Team, General Managers, and Heads of departments or functions.
Manager – refers to the person you most directly report to or are managed or supported by day to day. This may include supervisors, team leaders or line managers, depending on local structures.
My Team – refers to the immediate team, department or working group employees interact with most regularly.
The Organisation/Company – refers to the wider organisational experience at daa beyond local teams or locations.
10. What happens if I don’t have time during work to complete the survey?
We are encouraging managers and supervisors to support reasonable opportunities for employees to complete the survey during working hours, where operationally possible. Additional supports and access options will also be made available to facilitate participation across different work areas and shift patterns, such as the provision of laptops and computers in break areas for those who do not often have access to their phones during work.
11. Who can I contact if I have questions or need support accessing the survey? You can talk to:
Your manager or supervisor
A local survey ambassador
The Employee Experience team at exteam@daa.ie
Further information and support details will also be available while the survey is live.