Cutera Contact Information
Marketing
MeganMonfre
Training Education CuteraAcademy
AmandaRenzellaorKateWagner CuteraCollective
NorthAmericaMarketing
EricaDement
Phone:559-761-9975
edement@cuteracom
NOTE:
SocialMedia:Socialmedia,influencerrelations,socialcontent
MirandaRutkai
Phone:650-515-9215
Email:mrutkai@cuteracom
PracticeMarketingandRewards:
KAMassets,revenue-generatingactivitycontent,rewardinformation
AustinMonroe
Phone:215-429-8117
Email:amonroe@cuteracom
ProductMarketing: truBodyandxeo+marketingandproductknowledge
KatieNeff
Phone:859-866-9092
Email:kneff@cuteracom
SecretbyCuteraandSkinSuitemarketingandproductknowledge
AnnaPizza
Phone:215-429-1110
Email:apizza@cuteracom
AviClearmarketing
EricaDement
Phone:559-761-9975
Email:edement@cutera.com
MarketingOperations:
MyCutera,Showpad,O’neil,tradeshows,third-partymarketing,customermarketinginquiries
NikkiRodriguez
Phone:415-672-4171
Email:nrodriguez@cuteracom
DigitalMarketing:
Emailmarketing,SalesForceleads,websitemanagement,graphicsandbranding
JazmynDomingo
Phone:408-821-7343
Email:jdomingo@cuteracom
Training Questions – training@cutera com
NOTE:
- Scheduling training
- Information on purchasing additional training.
- Questions about training supplies, needing loaner goggles, etc.
- Certificate requests from previous trainings.
Clinical Questions – ClinicalSupport@cutera.com
- Treatment provider questions about performing treatments.
o Treatment Contraindications
o Determining if treatment is appropriate for specific patients
o Side effects, parameter settings and/or treatment technique.
o Off-label treatments.
o Access to Treatment Guidelines, Consent Forms, Patient Pre/Post Treatment Instructions and other clinical documents.
- Patients will be routed back to their treatment provider, Cutera can’t provide any medical advice.
Adverse Event Reporting – MedicalAffairs@cutera.com
- Reports of any type of adverse reaction after treatment
o Wounds, burns, blisters, prolonged gridding/redness/swelling/nodules, bruising, hyper/hypopigmentation, urticaria/rash/welt, etc.
AviClear Patients – AviClearSupport@cutera.com
- All AviClear patients should be routed to AviClearSupport@cutera.com
- Marketing controls this email – check in with Erica Dement and Nikki Rodriguez on this
Contracts Contract Inquiries- email cservice@cutera.com or 415.657.5795
Team Members:
Theresa Dito – Contract Team Lead
415.657.5545
Mitsuyo Kikuchi – East NA 415.657.5561
David Howley – West NA 415.657.5634
• Jason Kim – any request for discount, extensions, etc. require his approval.
• Manufacturer warranty starts from date of shipment, not when the device is installed, or when the customer is trained
• The pricing, rates and information we provide is based on renewal rates (for existing devices), not rates for additional years of coverage on new devices.
• To add coverage to a deal on an existing device, the existing device needs to be currently under coverage…if it isn’t, we will need to loop in Service and see if there are any additional carve outs required.
