See & accept upcoming trips near you from a live dynamic* list.
The Request Trip feature gives drivers access to a continually-updated list of trips near their location right on their DASH tablets. This feature is only offered to a limited group of high-performing drivers.
*Dynamic here means that the list is updated periodically.
1 Navigate to the “Offers Tab” on the Driver App and tap the “Request Trip” button.
Note: The “Request Trip” button may sometimes be displayed with just the purple-hand icon.
2 You will be able to view a list of available trips near your current location. Each offer contains important information like pickup time, pickup and drop off location.
3 To add an upcoming trip to your queue, select the trip then tap “Confirm” to proceed.
Note: You will be notified if the trip has been assigned to you.
In the event that a trip becomes unavailable, you will receive a prompt to explore other available trips after one minute.
4 You can view assigned rides in the “Trips” tab.
Note: Next, in the Trips tab, select “Upcoming”.
Note: You will see the details of the upcoming trip that is assigned to you here.
5 30 minutes before the pick-up time, a confirmation screen will appear prompting you to re-confirm the trip by tapping “Accept”, similar to the typical e-hail process.
IMPORTANT! Drivers must honor confirmed requested trips. Cancelling on riders creates a poor customer experience and may be subject to review or penalties.