UFF 1.5 New Offer Card Training

Dash Update New Offer Card

www.gocurb.com

Dash Update

The Dash home screen The home screen shows once you have logged-in with your driver_id and password.

If your meter is vacant, you are able to receive e-hail trip offers while on this screen.

Curb Driver App To access the Curb Driver Home Screen for additional e-hail functions, press the white “Go To Curb driver” button.

Dash Update

More information to help you decide Updated Offer Screen: New Map Pickup The map now shows time (min) and distance (mi) to the requested pickup location, indicated with a green dot.

Drop-off The map also shows the estimated time and distance for the offered trip. The purple dot shows the requested drop-off location.

When you get an e-hail, this screen will pop-up in your tablet.

Dash Update

Take your time to consider the offer Updated Offer Screen: Fare & Counter The Fare

Tolls & Surcharges

The Fare for the trip does not include Tolls, Fees, or Surcharges (if applicable).

Tolls, Fees, or Surcharges (if applicable) will be added to the Grand Total at the end of the trip.

Bid on Trip

The Timer

Bid only on the trips you really want to take.

The timer shows the number of seconds you have to “Bid on Trip” or “Decline” before the offer expires.

You do NOT need to hurry!

Dash Update

Higher fares during peak demand Updated Offer Screen: Fare Bonus

Fare Bonus Green fares with an up arrow indicate that Curb has added a bonus to the fare for this trip.

Dash Update

Bidding on a Trip: No Need to Hurry!

New Bidding Process All bids are accepted until the timer expires.

Please read the offer carefully before bidding.

Trips are awarded to closest driver after the countdown reaches 0, NOT first to press Bid.

Dash Update

Winning the Bid If you win the bid, you will see the “Pickup” screen

Cross Streets

Navigate

Cross streets for the pickup address are provided below the address.

Tap “Navigate” to use the to get to the Pick-Up location.

(555) 123-456

Call Passenger

Call Support

Dial this number to call the passenger.

Dial the Support number

Please do not message or SMS riders.

and give the agent the Ride ID for help with a ride.

Dash Update

During the Trip Cross streets

Fare

Extras

Tap here to see the cross streets for the pickup address.

For Flat Fare trips, “CURB” will display under fare”

Applicable Tolls, Surcharges, and Fees will show under “Extras”

Trip Complete

Navigate

Tap here to complete the trip and see your Trip Summary.

Tap “Navigate” to use the Google maps to get to the Pick-Up location.

Dash Update

Trip Summary The Grand Total may be subject to post-trip adjustments

Fare Offered

Grand Total

This is the Upfront Fare shown when the trip was offered to you.

This is the total of the fare, plus all tolls, surcharges, and tip.

$37.19

$49.69

Adjustments For certain trips, Tips may be added by passengers AFTER the trip ends.

All trips are reviewed for actual Tolls and Surcharges incurred.

Check Trip History for final Grand total amount.

Dash Update

Trip Summary: with Fare Bonus Fare Bonus The green Upfront Fare shown when the trip was offered to you included the Fare Bonus.

The amount of the bonus is shown in parentheses ($3.00 for this example).

$40.19

($3.00)

$52.19

Grand Total The Grand Total is shown in green to indicate a Fare Bonus was included.

Dash Update

Additional Info

Dash Update

Pickup time The pickup time may be for “now” or a time in the future On-Demand Trips

NOW

Advanced-Booked Trips

Dash Update

Trip Request Labels & Icons Trip Offers are labeled to show useful info about the request Trip requestor Trips may be labeled “Curb”, “Uber”, or other 3rd parties.

Trip Icons Icons next to the requestor indicate useful info about the trip

Means the trip requires door to door service

Means the passenger is visually impaired

Means the passenger is requesting a WAV vehicle

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