Ehail Training - Dash

The Dash home screen

The home screen shows once you have logged-in with your driver_id and password.

If your meter is vacant, you are able to receive e-hail trip offers while on this screen.

Curb Driver App

To access the Curb Driver Home Screen for additional e-hail functions, press the white “Go To Curb driver” button.

More information to help you decide

Updated Offer Screen: New Map

Pickup

The map now shows time (min) and distance (mi) to the requested pickup location, indicated with a green dot.

When you get an e-hail, this screen will pop-up in your tablet.

Drop-off

The map also shows the estimated time and distance for the offered trip. The purple dot shows the requested drop-off location.

Take your time to consider the offer

Updated Offer Screen:

Fare & Counter

The Fare

The Fare for the trip does not include Tolls, Fees, or Surcharges (if applicable).

Tolls & Surcharges

Tolls, Fees, or Surcharges (if applicable) will be added to the Grand Total at the end of the trip.

Bid on Trip

Bid only on the trips you really want to take.

The Timer

The timer shows the number of seconds you have to “Bid on Trip” or “Decline” before the offer expires.

You do NOT need to hurry!

Higher fares during peak demand

Updated Offer Screen: Fare Bonus

Fare Bonus

Green fares with an up arrow indicate that Curb has added a bonus to the fare for this trip.

Bidding on a Trip: No

Need to Hurry!

New Bidding Process

All bids are accepted until the timer expires.

Please read the offer carefully before bidding.

Trips are awarded to closest driver after the countdown reaches 0, NOT first to press Bid.

Winning the Bid

If you win the bid, you will see the “Pickup” screen

Cross Streets

Cross streets for the pickup address are provided below the address.

Navigate

Tap “Navigate” to use the to get to the Pick-Up location.

Call Passenger

Dial this number to call the passenger. Pleasedonot messageorSMS riders.

Call Support

Dial the Support number and give the agent the Ride ID for help with a ride.

During the Trip

Cross streets

Tap here to see the cross streets for the drop-off address.

Fare

For Flat Fare trips, “CURB” will display under “fare”

Extras

Applicable Tolls, Surcharges, and Fees will show under “Extras”

Trip Complete

Tap here to complete the trip and see your Trip Summary.

Navigate

Tap “Navigate” to use the Google maps to get to the drop-off location.

Trip Summary

The Grand Total may be subject to post-trip adjustments

Fare Offered

This is the Upfront Fare shown when the trip was offered to you.

Grand Total

This is the total of the fare, plus all tolls, surcharges, and tip.

Adjustments

For certain trips, Tips may be added by passengers AFTER the trip ends.

All trips are reviewed for actual Tolls and Surcharges incurred.

Check Trip History for final Grand total amount.

Trip Summary: with Fare Bonus

Fare Bonus

The green Upfront Fare shown when the trip was offered to you included the Fare Bonus. The amount of the bonus is shown in parentheses ($3.00 for this example).

Grand Total

The Grand Total is shown in green to indicate a Fare Bonus was included.

Additional Info

Pickup time

The pickup time may be for “now” or a time in the future

On-Demand Trips

Advanced-Booked Trips

Trip Request Labels &

Icons

Trip Offers are labeled to show useful info about the request

Trip requestor

Trips may be labeled “Curb”, “Uber”, or other 3rd parties.

Trip Icons

Icons next to the requestor indicate useful info about the trip

Means the trip requires door to door service

Means the passenger is visually impaired

Means the passenger is requesting a WAV vehicle