UFF 1.5 M7 Ehail - All Markets

M7 Update Taxi - October 2022

www.gocurb.com

M7 Update

More information to help you decide Updated Offer Screen: New Information Pickup The offer card shows time (min) and distance (mi) to the requested pickup location.

Drop-off The offer card also shows the drop-off address.

When you get an e-hail, this screen will pop-up in your tablet.

M7 Update

Take your time to consider the offer Updated Offer Screen: Fare & Timer The Fare The Fare for the trip does not include Tolls, Fees, or Surcharges (if applicable).

Bid on Trip

The Timer

Bid only on the trips you really want to take.

The timer shows the number of seconds you have to “Bid on Trip” or “Decline” before the offer expires.

You do NOT need to hurry!

M7 Update

Higher fares during peak demand Updated Offer Screen: Fare Bonus

Fare Bonus Green fares with an up arrow indicate that Curb has added a bonus to the fare for this trip.

M7 Update

Bidding on a Trip: No Need to Hurry!

New Bidding Process All bids are accepted until the timer expires. Please read the offer carefully before bidding.

Trip Complete Trips are awarded to closest driver after the countdown reaches 0, NOT first to press Bid.

M7 Update

Winning the Bid If you win the bid, you will see the “Pick Up” screen

Cross Streets

Call Support

Cross streets for the pickup address are provided below the address.

Dial the Support number and give the agent the Ride ID for help with a ride.

Call Passenger

Navigate

Dial this number to call the passenger.

Tap “Navigate” to use

Please do not message or SMS riders.

the to get to the Pick-Up location.

M7 Update

Starting the trip Once you arrived and confirmed your passenger, tap Start Trip

Meter Off Meter will be marked as “OFF” for the duration of your trip.

Start Trip Once your passenger is confirmed, tap Start Trip.

M7 Update

During the trip Additional Fees Fare Cross Streets Tap here to see the cross streets for the pickup address.

For Flat Fare trips, “CURB” will display under fare”

Applicable Tolls, and Congestion Surcharge.

Trip Complete

Navigate

Tap here to complete the trip and see your Trip Summary.

Tap “Navigate” to use the Google maps to get to the Pick-Up location.

M7 Update

Trip Summary The Grand Total may be subject to post-trip adjustments

Fare Offered

Grand Total

This is the Upfront Fare shown when the trip was offered to you.

This is the total of the fare, plus all tolls, surcharges, and tip.

Adjustments For certain trips, Tips may be added by passengers AFTER the trip ends.

All trips are reviewed for actual Tolls and Surcharges incurred.

Check the Curb Driver App for final Grand total amount.

M7 Update

Trip summary: with Fare Bonus Fare Bonus The green Upfront Fare shown when the trip was offered to you included the Fare Bonus.

The amount of the bonus is shown in parentheses ($3.00 for this example).

Grand Total The Grand Total is shown in green to indicate a Fare Bonus was included.

M7 Update

Additional Info

M7 Update

Pickup time The Pickup time may be for “now” or a time in the future

On-Demand Trips

N O W

Advanced-Booked Trips

M7 Update

Trip Request Labels & Icons Trip offers are labeled to show useful info about the request Trip requestor Trips may be labeled Curb”, “Uber”, or other 3rd parties.

Trip Special Care Special care next to the requestor indicate useful info about the trip.

WAV -the passenger is required a Wheelchair Accessible Vehicle.

Door to Door - the trip requires door to door service.

Vis. Impaired - the passenger is visually impaired.

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