2024 Member Resource Guide

MEMBER RESOURCE GUIDE

2024

THE ULTIMATE GUIDE TO YOUR CONNECTICUT RESTAURANT ASSOCIATION BENEFITS

CRA MEMBERSHIP ONLINE PORTAL PORTAL LOGIN INFORMATION https://web.ctrestaurant.org/portal Username: __________________________________________________ Password: __________________________________________________

MEMBERS ONLY PORTAL As a CRA member, you now have exclusive access to tools and resources available only through the Member Portal.

• • • •

View & Pay Invoices Edit Your Profile(s) Update Company Contacts Access Member Exclusive Resources & Savings

1) Log in to the Member Portal Log in with the username (email) and password provided to you when you joined.

If you are unsure of the password, you can use the password reset function on the login screen.

2) Edit Your Profile Once you are logged in, click “Edit this Profile”. From here you can edit general information, contact info, social media handles, etc.

3) Update Company Contacts From the top navigation bar, select “Relationships”. On this screen you will see your company contacts as well as your other member locations (for restaurant groups).

Here you can edit contacts or click “Add a Profile” to add new contacts.

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2024 CRA MEMBER RESOURCE GUIDE

2024 MEMBER RESOURCE GUIDE TABLE OF CONTENTS CRA Membership Online Portal................................................................................................2 Table of Contents.............................................................................................................................3 Welcome from CRA President & CEO....................................................................................4 CRA Information & Staff Directory..........................................................................................5 Welcome from CRA Chairman..................................................................................................6 CRA Board of Directors..................................................................................................................7 Association Resources.................................................................................................................9 Industry’s Communication Leader......................................................................10 Local, State & Federal Advocacy...........................................................................11 CRA Member Benefits..............................................................................................12-15 CRA Law Center...........................................................................................................16-17 Hiring, Staff & Retention Toolkit..............................................................................18 Healthcare Solutions................................................................................................19-21 ServSafe Training & Education............................................................................22-23 Connecticut Hospitality Educational Foundation - 501(c)(3).............24-57 Referral Program...........................................................................................................26 Prime Partners..............................................................................................................................27-33 Advantage Partners...................................................................................................................35-40 CRA Allied Members...................................................................................................................41-42

ctrestaurant.org | 860.278.8008 | info@ctrestaurant.org

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WELCOME FROM CRA PRESIDENT & CEO Dear CT Restaurant Association Members, In the face of an evolving industry landscape, our members have demonstrated an exceptional level of resilience. The CRA leverages the collective power of our member voices to make sure that we are heard in the halls of government, and that we are providing more robust services and information to our members than ever before.

It’s the mission of the CRA to foster a welcoming environment for the independent owners and operators that comprise 97% of full service restaurants in our state. You are the focus of our advocacy efforts at the State Capitol, where in the past year we’ve worked to make alcohol to-go a permanent part of state law, to expand outdoor dining, and to prevent harmful measures like the elimination of the tip credit and legislation that would have restricted how you schedule shifts with your employees. Together, we continue to remind Connecticut elected officials that we are a central part of the economic fabric of our state, and always will be.

Our Connecticut ProStart team from Wilbur Cross High School in New Haven finished number one in the nation for their management skills! We also launched the #CTCRAvings campaign to highlight the creativity of our hospitality scene, and we continued to provide our members with an annual Member Resource Guide detailing the benefits and resources available.

In addition, our incredible CRA staff continue to provide ongoing, real-time information and resources to restaurants across Connecticut. They responded to hundreds and hundreds of unique member inquiries, serving as a critical industry resource through industry update emails, zoom webinars and social posts.

We know that you and your businesses are facing real challenges. We want you to know that the Connecticut Restaurant Association is proud to be your resource and advocate at every level, helping ensure that we can all thrive in 2024 and beyond.

Scott Dolch President & CEO Connecticut Restaurant Association CT Hospitality Educational Foundation

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2024 CRA MEMBER RESOURCE GUIDE

CONNECTICUT RESTAURANT ASSOCIATION

CRA STAFF PRESIDENT & CEO Scott Dolch dolch@ctrestaurant.org

VP SALES & OPERATIONS Yvette M. Tavares tavares@ctrestaurant.org

FOUNDATION DIRECTOR Jennifer Conkling-Schmitz conkling@ctrestaurant.org

MEMBERSHIP & EVENTS MANAGER Elizabeth Barry barry@ctrestaurant.org

ADMINISTRATIVE COORDINATOR Katie Gerber gerber@ctrestaurant.org

EDUCATION ASSISTANT Brianna Vig vig@ctrestaurant.org

PUBLIC AFFAIRS ASSISTANT Andy Pixley pixley@ctrestaurant.org

ABOUT THE ASSOCIATION The Connecticut Restaurant Association is a champion serving every restaurant and hospitality business in Connecticut. We unite our industry so that it can speak together with one clear voice. We provide our members with timely information, cost-effective benefits, and a dynamic networking platform. Our industry employs more than 145,000 workers in Connecticut and generates $11.1 billion in annual sales. The CRA works in partnership with the Connecticut Hospitality Educational Foundation (CHEF) to protect, advance, and educate our growing industry.

Your voice as a member is an important part of the success of our community. By investing in membership, you will have a platform to amplify your voice, gain access to business-building tools and develop meaningful relationships with your peers.

ctrestaurant.org | 860.278.8008 | info@ctrestaurant.org

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WELCOME FROM CRA CHAIRMAN CRA Members,

Growing up, I watched firsthand as my parents slowly transformed a small tavern in Manchester - one that originally served only beer! - into a thriving restaurant with great food, live music, and a committed base of customers.

Now in our 42nd year of business, the Main Pub is still thriving as the longest running familyowned restaurant in Manchester, and it’s become a staple of our local community and region.

Like many of you, I’m a single-location restaurant owner and operator, and I know that when times get tough my options for keeping my business afloat can feel slim. Recent years have been marked not just by the pandemic, but by continued staffing shortages, inflation and more. All of it has underscored the importance of sticking together as an industry. We must lift one another up and make sure that we all have the best tools at our disposal to benefit our businesses, our employees, and our customers.

In my third year as Chairman of the CRA, I have never been prouder to serve this organization that has been an invaluable resource to me in both good times and bad. It is a touchstone that reminds me I am part of a great community of Connecticut restaurateurs, and that together we can do great things.

The Connecticut Restaurant Association supports its members by engaging with stakeholders, impacting legislation at the State Capitol, and building lasting relationships that help give everyone a chance at success. This year, we will continue to harness our collective voice to communicate our importance to Connecticut’s economy. I look forward to partnering with you in that effort, and I know that our unparalleled staff and Board of Directors at the CRA will continue delivering the highest level of service and support to our members.

I hope you find the information in this membership packet helpful. Thank you for all that you do.

Keith Beaulieu Owner of The Main Pub (Manchester, CT)

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2024 CRA MEMBER RESOURCE GUIDE

2024 CRA BOARD OF DIRECTORS EXECUTIVE COMMITTEE CHAIRMAN Keith Beaulieu The Main Pub

VICE CHAIRMAN Bill Taibe For the Food Restaurant Group

SECRETARY Jonathan Jennings CT Wedding Group

TREASURER Phil Barnett Hartford Restaurant Group

IMMEDIATE PAST CHAIRMAN Dan Meiser 85th Day Food Community

LEGISLATIVE CHAIRMAN Tim Adams J. Timothy’s Taverne

DIRECTORS AT LARGE Steven Abrams Max Hospitality A.J. Aurrichio Tanda Hospitality Suzanne Cannon (Honorary) Formerly Eli Cannons Tap Room Christina FitzGerald Union League Cafe Olivia Formica Flanders Fish Market | 374 Kitchen + Cocktails

Emily Mingrone Tavern on State | Fair Haven Oyster Co. | The Pearl | Provisions on State Ryan O’Donnell Pullman Comley Brian Phelps Toad’s Place Doug Polistena The Amber Room Colonnade Matt Storch Match | Match Burger Lobster

Jason Guyot Foxwoods Resort Casino

Don Stevens CohnReznick

Bryce Hardy The Charles | Bake Market CT

Anthony Sullo Joey Garlic’s

Michael Marchetti Columbus Park Trattoria | Osteria Applausi | Tarantino Restaurant

Stephen Tagliatela Saybrook Point Resort + Marina | Fresh Salt

Scott Miller DORO Restaurant Group

Helmar Wolf Mill Restaurant Group

ctrestaurant.org | 860.278.8008 | info@ctrestaurant.org

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ServSafe Alcohol Course

Safe Alcohol Training for an Empowered Team Serving alcohol can be highly profitable for restaurants—liquor sales have some of the largest profit margins on any menu at 75-80%. But irresponsible drinking behaviors can put your customers, and your business, at risk.

servsafe ad alcohol The ServSafe Alcohol course covers everything your team needs to know about responsible alcohol sales and service. We stay on top of the various and changing regulatory requirements for every state to ensure that your staff will be prepared to serve alcohol responsibly.

Course components include:

Preventing AlcoholRelated Incidents

Measuring Drinks

Real-world testimonials

Regional alcohol regulations

Role-play activities

Guides and quizzes

Train When You Want, Where You Want ServSafe Manager is available online or in person with an approved ServSafe Instructor, so you can learn your way.

STATE-SPECIFIC TRAINING FROM THE LEADERS IN RESPONSIBLE ALCOHOL SERVICE ServSafe courses are designed to fit in with your schedule, giving you unlimited access to the tools you need to provide outstanding responsible alcohol service.

To learn more about ServSafe training and certification, visit servsafe.com.

Visit servsafe.com to view all our ServSafe products.

Sources: Nerdwallet. (2020, October 22). How to Get a Liquor License: The State-by-State Guide.

association resources 2024

ASSOCIATION RESOURCES INDUSTRY’S COMMUNICATION LEADER The Connecticut Restaurant Association is your trusted point of contact for information relative to your hospitality business. From industry updates and alerts, to our membership hotline, our team serves as a dedicated source of information to you, our members.

Email Newsletters & Updates Members receive our CRA eNewsletter and exclusive updates to keep you informed on what’s happening in our industry. Visit the Member Portal to add email contacts to your profile.

Text Alerts Stay informed in real time. Receive important action alerts on legislative issues impacting the industry and reminders on industry events and webinars. Scan QR code to sign up.

SIGN UP FOR TEXT ALERTS HERE

Social Media @ctrestaurant.org @ctrestaurantassoc

CONTACT US TODAY! www.ctrestaurant.org info@ctrestaurant.org (860) 278-8008 TEXTLINE: (860) 390 9266

Voice of the Industry While our government affairs effort takes place inside the halls of the State Capitol, it’s critical that it is supported by a broader outside communications effort. This communications work helps our industry maintain a consistent narrative and brand with key stakeholders, so that when it comes time to make our voice heard at the Capitol, that voice is loud, clear, and united.

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2024 CRA MEMBER RESOURCE GUIDE

ASSOCIATION RESOURCES LOCAL, STATE & FEDERAL ADVOCACY

Every day, decisions are made at a local, state and federal level that can change the outlook for small business owners throughout Connecticut. It is the job of our association to build strong relationships with each of our elected officials to make sure that they have your best interest in mind.

The CRA works tirelessly to improve the business climate for its members. We work to safeguard and advance the interests of our members, closely monitoring a broad range of key issues that span the legislative spectrum. CRA keeps its members up to speed on relevant topics by offering round tables, webinars, press events, CRA Day at the Capitol, email newsletters, text alerts and much more.

CRA GOVERNMENT AFFAIRS TEAM Scott Dolch Tim Adams CRA President & CEO CRA Legislative Chair dolch@ctrestaurant.org J. Timothy’s Taverne 860-278-8008 tim@jtimothys.com Nicole Griffin Brian Durand CRA Contract Lobbyist CRA Public Affairs Firm Powers, Griffin & Hill Intersect Public Solutions griffin@lobbyct.com brian@intersectps.com

ctrestaurant.org | 860.278.8008 | info@ctrestaurant.org

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ASSOCIATION RESOURCES CRA MEMBER BENEFITS Being a CRA member means having a voice at the table so that your business needs are represented wherever policy decisions are being made. But in addition to the critical advocacy work we do, we serve as your trusted resource, providing tools to help you grow your business, to stay informed, to save money, to get your questions answered, and to network with other restaurant and food service owners and operators across Connecticut.

MEMBER BENEFITS • Business Promotion • Information & Resources • Industry Training & Support • Discounts & Special Savings • Networking & Events • Tools & Resources • Non-Profit & Culinary Advocacy & Representation The CRA is Connecticut’s only trade association representing the interests of our local restaurant and hospitality industries. On behalf of our members, we maintain a dedicated & active presence at the state and local level and work to amplify the voices of small business owners across the state.

Discounts & Savings Member-exclusive pricing, promotions, & special offers from our industry partners on products and services you use every day! From food safety certification to payroll services, merchant services, legal consults, music licensing, healthcare solutions, technology services, equipment & so much more.

Networking & Events Annual, widely attended signature events throughout the state, as well as smaller, localized, curated meet ups, giving operators the opportunity to meet, learn and build lasting relationships with fellow restaurateurs and industry professionals in a social environment.

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2024 CRA MEMBER RESOURCE GUIDE

ASSOCIATION RESOURCES CRA MEMBER BENEFITS

Information & Resources Current and consistent industry-related updates, industry webinars & seminars, access to a dedicated network of industry partners, & a dedicated member helpline whenever industry-related questions arise.

Training & Certification Weekly in-person ServSafe food safety certification opportunities with discounts for members, online certifications for safe food & beverage service, sexual harassment prevention, allergen safety, alcohol certification, and more.

Skills Training & Workforce Development Get connected to the future of the hospitality industry through the education & workforce development initiatives supported by our charitable arm, the Connecticut Hospitality Educational Foundation.

Business Referrals & Promotion Advanced brand visibility & business recognition through featured campaigns, sponsorship opportunities, job board postings, community events calendar, and CRA Member directory.

ctrestaurant.org | 860.278.8008 | info@ctrestaurant.org

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ASSOCIATION RESOURCES CRA MEMBER BENEFITS Allied Membership Allied Members are individuals and organizations who provide products and services to the foodservice and hospitality industry used every day to run your restaurant business.

National Restaurant Association Your CRA membership includes dual membership in the National Restaurant Association*.

The Connecticut Restaurant Association works closely with our partners at the National Restaurant Association on numerous important advocacy issues - issues that impact CT restaurants at both the state and federal level. The National team are a critical resource to the CRA, and we make sure the resources, tools, and information they offer is brought to bear for our members here in Connecticut.

Other benefits include: • • • • • •

Advocacy and Representation on National/Federal Issues Research and Insight (surveys, reports, economic indicators, etc) Discounts and Offers Education and Connection Complimentary Ticket to National Restaurant Association Show Annual State of the Industry Report (complimentary member download)

* Dual membership does not apply to Allied Membership

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2024 CRA MEMBER RESOURCE GUIDE

TEXT US.

W NEWASSOCIATION NEW RESOURCES NEW NEW N PROGRAM EW NEWREFERRAL NEW NEW NEW W NEW NEW NEW NEW N EW NEW (860)NEW 390NEW 9266NEW NEW NEW NEW NEW N W NEW EW NEW NEW N NEW NEW NEW NEW NEW NE W NE EW NEW N NEW THENEW CRA MEMBER OPEN! NEW NHOTLINE EW NEISW NEW NE WPromote NEW W NEW NEW NE EW your restaurant with

#CTCRAVINGS #CTCR RAV AVING GS

#CTCRAvings is all about promoting the creativity of the industry and capturing the individual talents of restaurants across CT through quarterly themes - from specific ingredients to locations, cuisines to cocktails.

In essence, we want to promote what your business is best at!

Simply submit your restaurant under one of the themes, and we’ll promote you to our foodie audience.

Better still, members can take advantage of this promotional tool for FREE! Find out more at: ctrestaurant.org/ctcravings

ctrestaurant.org | 860.278.8008 | info@ctrestaurant.org 15

CRA Law Center

A Resource to Address Your Legal Concerns

The CRA Law Center helps protect association members by educating them about key areas of the law, including employment law, contract review and drafting, landlord/ tenant disputes and retail and commercial property leasing. With this service, CRA members are eligible to receive a free, 30-minute consultation with a lawyer to address their legal concerns.

Attorney Ryan O’Donnell of Pullman & Comley, LLC and chair of its Hospitality Practice is available to take your calls for a consultation. Ryan routinely works with restaurants to help them remain compliant and to achieve compliance with an array of legal challenges unique to the restaurant industry, including:

■ Wage and hour matters

■ Paid Family Medical Leave

■ Employment law disputes

■ Equal Employment Opportunity Law

■ Acquisition or sale of liquor licenses

■ Workplace Investigations

■ Preparation and management of licensing agreements For additional information, contact Ryan O’Donnell, Pullman & Comley, LLC 860.424-4376 or rodonnell@pullcom.com

Subscribe to Pullman & Comley’s Working Together blog for insight on an array of labor and employment law topics at pullcom.com/working-together

pullcom.com BRIDGEPORT

203.330.2000

HARTFORD

860.424.4300

SPRINGFIELD 413.314.6160

WAKEFIELD

401.360.1533

WATERBURY

203.573.9700

WESTPORT

203.254.5000

WHITE PLAINS

914.705.5355

COMING SOON…

The New Edition of the “Labor and Employment Handbook for Connecticut Restaurants!”

The Handbook serves as a vital resource for restaurant owners, providing answers to urgent questions regarding labor and employment issues that often require immediate attention. Pullman & Comley’s Hospitality attorneys are trusted sources of guidance and advocacy for the hospitality industry and their deep understanding of the issues restaurants face on a daily basis is demonstrated throughout the book. Topics include: ■ Wage and Hour Law – minimum wage, overtime with tip credit, nature of gratuities ■ Equal Employment Opportunity Law

■ Workplace Regulations ■ Tip Rate Determination/Education Programs ■ CT DOL Exempt and Non-Exempt Worksheet ■ Sample Harassment Policy ■ Workplace Posting Requirements

■ At Will Employment

The Handbook will be available in early 2024. For additional information, please contact Ryan O’Donnell at rodonnell@pullcom.com or Maria Rapp at mrapp@pullcom.com.

pullcom.com BRIDGEPORT

203.330.2000

HARTFORD

860.424.4300

SPRINGFIELD 413.314.6160

WAKEFIELD

401.360.1533

WATERBURY

203.573.9700

WESTPORT

203.254.5000

WHITE PLAINS

914.705.5355

CRA hiring, staffing & retention toolkit resources all in one place!

We’ve created a landing page featuring useful resources, links & member benefits to support you to hire and retain staff.

Hiring Tools & Resources . who provide Quick access to businesses recruitment and HR services in the restaurant & advert for legel handbook hospitality sector.

Retention & Engagement Resources Resources that may help to retain employees and keep them engaged.

Articles & Information Quicklinks to articles and other related information

... and so much more!

Scan here: ctrestaurant.org/crastaffingtoolkit

Visit ctrestaurant.org/healthcare for more information.

ASSOCIATION RESOURCES HEALTHCARE SOLUTIONS

We understand the many challenges business owners face in providing robust and affordable health care solutions for employees. Through our relationships, CRA members have exclusive access to health care solutions including health insurance, pharmacy discounts, tele medicine, mental health resources and more.

MEMBER SPECIFIC HEALTHCARE PLANS Pricing and solutions for CRA Members through different Healthcare Providers.

TELADOC MEMBER PRICING Member pricing on virtual visits (telemedicine) with a medical or mental health professional from TelaDoc. PHARMACY DISCOUNTS Free pharmacy discount program for members from Optum Rx, which helps employees save up to 80% on prescription medications.

MENTAL HEALTH RESOURCES Hospitality-focused resources for mental health, substance use disorder and suicide prevention.

HEALTHCARE SOLUTIONS

For questions, email us at membership@ctrestaurant.org

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2024 CRA MEMBER RESOURCE GUIDE

Get your FREE Hospitality Rx prescription discount card!

Save up to 80% on prescriptions Optum Perks cards are accepted at thousands of pharmacies nationwide, from the large chains to the local pharmacy around the corner.

Who can use Optum Perks?

Pharmacy Discount Card No membership, no fees, just savings

Anyone can use Optum Perks™. No one can be denied because of age, medical history, where they live, or how often they use it.

Optum Perks is here to help you save • Your card is pre-loaded with discounts on most FDA-approved medications.

This card is not insurance

Cardholder instructions: Save up to 80% on prescriptions. Show this card to the pharmacist every visit.

Pharmacist information: BIN PCN GRP AUTH NUMBER

005947 CLAIMCR XXXXXX BBB100200

This card is pre-activated and entitles the card holder to all prescription medication benefits associated with the BIN, GRP, and PCN codes (per state and federal law). If you need help processing a prescription, call the Optum Perks helpline toll-free at 1-866-407-8901 or visit perks.optum.com. ©2022 Optum, Inc. All rights reserved.

WF7370800CACT

• Save up to 80%* simply by showing the pharmacist your Optum Perks card • Use your card at thousands of pharmacies nationwide.

• Anyone in the United States can use this card, no matter your age, medical history.

• There is no limit to how often you can use your card.

Scan here to start using your card right away.

© 2022 Optum, Inc. All rights reserved.

WF7783216

*Based on pharmacy’s usual and customary price. Actual savings may vary.

ASSOCIATION RESOURCES servsafe ad

GET YOUR SERVSAFE MANAGER CERTIFICATION WITH THE CONNECTICUT RESTAURANT ASSOCIATION

SCAN HERE FOR MORE INFORMATION & TO REGISTER

UPCOMING CLASSES | SERVSAFE ONLINE

FURTHER INFORMATION

ASSOCIATION RESOURCES SERVSAFE TRAINING & EDUCATION

The ServSafe® program is developed by the National Restaurant Association with the help of foodservice industry experts who face the same risks you do every day.

All restaurants in Connecticut are required to have a certified food protection manager on staff. The ServSafe Manager course will certify you as a Certified Food Protection Manager, formerly known as the QFO. The CRA offers two different options for certification: SERVSAFE • In-Person Classes • Online Classes with Take Home Exam *Both options meet the state requirement for certification MEET OUR IN-PERSON INSTRUCTORS The CRA hosts weekly ServSafe Manager training classes throughout the state in a one day, 8-hour session in a professional, conference atmosphere. Our instructors have an excellent record of success, with 90% of learners passing the ServSafe Manager exam on their first attempt.

Dennis Chavoya Since 2002, Dennis has been Connecticut’s most soughtafter ServSafe instructor, teaching the course in both Spanish and English. A graduate from SMU in Dallas, where he opened his first restaurant, Dennis expanded to the New England market opening two successful restaurants in Southern Connecticut. Utilizing real life current events and personal experiences, Dennis makes ServSafe both relatable and fun while driving home the importance of food safety.

Nicki Chavoya With over 20 years of restaurant experience and 10 years of ServSafe instruction, Nicki teaches with a passion for the industry, dedication to hospitality and a commitment to food safety education. Having managed award-winning restaurants in Manhattan and worked alongside a variety of restaurant personalities, she approaches ServSafe with a respect for the business and its players.

REGISTER TODAY AT CTRESTAURANT.ORG/SERVSAFE For questions, email us at servsafe@ctrestaurant.org

ctrestaurant.org | 860.278.8008 | info@ctrestaurant.org 23

ASSOCIATION RESOURCES

The Connecticut Hospitality Educational Foundation (CHEF) is the non-profit 501(c)3, philanthropic arm of the Connecticut Restaurant Association (CRA). Its mission is to promote the health and prosperity of Connecticut’s hospitality industry through education, scholarships and financial assistance. CHEF works to attract, develop and retain a career-oriented professional workforce for the restaurant industry.

EDUCATION FOR THE FUTURE OF THE RESTAURANT INDUSTRY CHEF’s cornerstone program, ProStart, is a two-year, nationwide program that develops the best and brightest talent into tomorrow’s restaurant and foodservice leaders. ProStart serves more than 3,00 Connecticut high school students each year through a curriculum designed by the National Restaurant Association, and culminates with the Connecticut ProStart Invitational. Winning teams compete at the National ProStart Invitational, with students from all 50 states, Guam and Washington, DC.

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2024 CRA MEMBER RESOURCE GUIDE

ASSOCIATION RESOURCES

RESTAURANT READY: WORK READINESS CHEF has partnered with the National Restaurant Association Educational Foundation (NRAEF) to bring the Restaurant Ready program to Connecticut.

Restaurant Ready is a national program dedicated to helping people acquire the basic work and life skills necessary to pursue jobs in the hospitality industry and jumpstart a pathway to independence.

Additionally, we work to create apprenticeships, offer professional development opportunities for our members and promote the restaurant industry as a viable career path.

JOE DACOSTA MEMORIAL SCHOLARSHIP FUND CHEF awards scholarships each year to students pursuing careers in the restaurant and foodservice industry. In 2019, the fund was renamed in honor of the late Joe DaCosta, who was a member of the CRA Board of Directors and had spent more than 35 years in the food service industry, most recently at Sysco Connecticut. The fund will help to honor Joe’s passion of giving back to future leaders of our industry.

ctrestaurant.org | 860.278.8008 | info@ctrestaurant.org 25

Referral

Program We’re excited to introduce a fantastic opportunity for you to make a difference and share the benefits of being part of the CRA community. Refer today and help us build a stronger, more united restaurant industry in Connecticut!

Here's how it works: Simply refer a fellow industry professional to become a first-time CRA Member.

The referred individual will receive a $50 discount off their initial membership dues upon joining the CRA. You, as the referrer, will receive a $50 credit toward your next year membership dues.

For full details & how to refer, scan the QR code or visit ctrestaurant.org/referrals:

Here's how it works:

Refer & Get

$50

Towards Your Next Year Membership Dues

Refer Today!

prime partners 2024

CRA PRIME PARTNERS WINE & SPIRITS DISTRIBUTOR Brescome Barton, Inc. is one of the leading distributors of spirits, wine, and beer in the state of Connecticut offering an amazing choice of products. Brescome has been in business for over 70 years by providing excellent customer service --our salespeople, office staff, warehouse crew, and drivers are committed to providing first in class service with a smile to our valued restaurant customer base as well as to our supplier partners.

CONTACT: Stephen Lentz slentz@brescomebarton.com (203) 239-4901

CRA PRIME PARTNERS PAYROLL SERVICES Datapay has proudly provided payroll services for over 40 years. We are one of southern New England’s top payroll providers. And we are different from the competition.

Here’s how: • Competitive Pricing • Ease of doing business • Quick turnaround time from question to resolution • High retention rate • Proven reliability and success • Streamlined payroll processing • Focus on efficiency & accuracy CONTACT: David Kaletski david.kaletski@datapay.com (860) 751-9057

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2024 CRA MEMBER RESOURCE GUIDE

CRA PRIME PARTNERS MERCHANT SERVICES & POS For businesses who need to easily manage the day-to-day and prepare for the future, Clover provides all-in-one, customizable point of sale and business management solutions. From accepting payments, to tracking inventory, running loyalty programs – and everything in between - we help businesses thrive and grow. With support in-person, online or via phone, our customers always get the best value as Clover’s solutions help businesses focus on driving sales and achieving their goals, at any time and from anywhere.

CONTACT: Pauline Lieber pauline.lieber@fiserv.com (989) 522-3362

CRA PRIME PARTNERS FOOD DELIVERY & TAKEOUT DoorDash is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. We enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, we’re fulfilling our mission to grow and empower local economies.

CONTACT: Darrell Davis darrell.davis@doordash.com

ctrestaurant.org | 860.278.8008 | info@ctrestaurant.org 29

CRA PRIME PRIME PARTNERS PARTNERS CRA DIGITAL MARKETING GoNation empowers the hospitality industry with a superior digital presence to connect and engage with customers. The company makes it easy to get a beautifully branded mobile-amazing website that can be updated in two taps on the phone and offers an end-to-end modern marketing solution to maximize success online. From next-generation websites, innovative content streaming TVs, and seamless e-commerce to pro online presence management, industry-leading media creation, and exceptional graphic design.

GoNation is designed to grow small businesses with unmatched quality at scale.

CONTACT: Matt Basileo matt@gonation.com (203) 767-5686

CRA PRIME PARTNERS PACKAGING & CLEANING SUPPLIES Imperial Dade is the leading independent distributor of foodservice packaging and cleaning products in North America. Our foodservice experts have been helping restaurants improve their operations, save money, and increase customer satisfaction since 1935. From sustainable takeout packaging to restroom dispenser systems, we have all of the non-food supplies you need to keep your operation running smoothly.

Imperial Dade also offers dish machine programs including sales and leasing options along with 24/7 emergency service. 3-compartment sink systems are also available including the proper detergents and sanitizers.

CONTACT: Mike Matteo michael.matteo@imperialdade.com (203) 627-5632

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2024 CRA MEMBER RESOURCE GUIDE

CRA CRAPRIME PRIMEPARTNERS PARTNERS FOOD DISTRIBUTOR Performance Foodservice is a leading national distributor servicing all of New England with over 11,000 products.

Fresh Seafood daily, Custom Cut Steaks from T.F. Kinnealey Meats, fresh conventional and NAE poultry and one of the best produce programs in New England define our commitment to quality. Add in our full line of fresh, frozen and dry grocery, non-foods/disposables and warewash/chemical program and Performance Foodservice Springfield is your single stop solution to all your foodservice needs.

CONTACT: Mike Page Mike.Page@pfgc.com (800) 388-0257

CRA PRIME PARTNERS EVENT PRODUCTION Powerstation Events is CT’s leader in event design, production and coordination. Virtually every event venue in the state has put Powerstation Events at the top of their list of trusted resources.

Powerstation Events’ unique combination of in-depth knowledge, unmatched experience, tasteful style and attention to detail are what set them apart. This is why organizations like ESPN, XL Center, Rentschler Field, The Travelers Championship, UConn Athletics and many others consistently call upon the Powerstation Events experts for their special events, meetings, concerts, galas and more.

CONTACT: Liz LaCava lizl@powerstationevents.com (203) 250-8500

ctrestaurant.org | 860.278.8008 | info@ctrestaurant.org

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CRA CRAPRIME PRIMEPARTNERS PARTNERS LAW FIRM Pullman & Comley attorneys represent many of the region’s most recognized and established restaurants, hotels and tourism-related businesses on a multitude of matters including a full range of labor and employment issues, complex regulatory proceedings, the acquisition or sale of liquor licenses, as well as litigation. For expansion opportunities, we help to secure financing, acquire or sell assets, review commercial leases and related transactions, and negotiate and enforce franchise agreements. We also offer guidance on intellectual property, zoning and land use, design and construction contracts and tax structuring. Our team includes attorneys practicing in labor and employment, corporate, real estate, construction, litigation, energy, intellectual property, marketing, advertising, social media, and technology law and are trusted sources of guidance and advocacy for the hospitality industry.

CONTACT: Ryan O’Donnell rodonnell@pullcom.com

CRA PRIME PARTNERS CRA PRIME PARTNERS FOOD DISTRIBUTOR Sysco is the global leader in selling, marketing and distributing food and non-food products to restaurants, healthcare, and educational facilities, lodging establishments and other customers around the world who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 58,000 associates, the company operates 343 distribution facilities worldwide and serves more than 650,000 customer locations.

CONTACT: Donny Loos loos.donny@ct.sysco.com (860) 571-5633

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2024 CRA MEMBER RESOURCE GUIDE

CRA PRIME PARTNERS FOOD DISTRIBUTOR US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With nearly 28,000 employees and more than 70 locations, we provide our customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology, and business solutions.

To become a customer, scan the QR code.

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2024 CRA MEMBER RESOURCE GUIDE

Minuteman Press of Hartford supports the

Connecticut Restaurant Association Mailing Printing Marketing Branded Promotional Products

Design Services Branded Apparel

quotes@hartfordminutemanpress.com 860.872.1826 | hartfordminutemanpress.com

advantage partners 2024

CRA ADVANTAGE PARTNERS CRA PRIME PARTNERS CRA ADVANTAGE PARTNERS FINANCIAL SERVICES CLA exists to create opportunities for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. With more than 8,500 people, nearly 130 U.S. locations, and a global vision, we promise to know you and help you.

For more information, visit CLAconnect.com. CLA (CliftonLarsonAllen LLP) is an independent network member of CLA Global. See CLAglobal.com/disclaimer.

Investment advisory services are offered through CliftonLarsonAllen Wealth Advisors, LLC, an SEC-registered investment advisor.

CONTACT: James Kelly James.Kelly@CLAconnect.com 860-231-6645

CRA PRIME PARTNERS CRA ADVANTAGE PARTNERS ACCOUNTING FIRM ClarkHirth is a boutique firm located in Greater Hartford, Connecticut. Providing accounting, tax, and consulting services, the firm is one of the largest accounting practices in the restaurant and hospitality services in New England.

CONTACT: Bill Clark bill@cha-cpas.com CONTACT: Jason Hirth jason@cha-cpas.com

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2024 CRA MEMBER RESOURCE GUIDE

CRA ADVANTAGE PARTNERS ACCOUNTING FIRM CohnReznick LLP provides industryleading advisory, assurance, and tax services to growth-focused businesses. Dedicated, hands-on service, deep industry expertise, and the power of an award-winning firm— that’s what clients get when they choose the CohnReznick team.

CONTACT: Don Stevens Don.Stevens@CohnReznick.com

CRA ADVANTAGE PARTNERS CT LIQUOR LAW Law Offices of Jerry Farrell, Jr. assists clients who are interested in opening and operating a restaurant, package store, brewery, or any establishment that’s involved in the liquor industry.

This includes determining which of 60 different types of liquor license a client should apply for, obtaining necessary approvals, and gathering the documentation that must accompany each new application before it can be submitted to the Liquor Control Commission. This may also include applying for a provisional liquor permit, which could allow your business to start serving liquor before the final permit is issued.

CONTACT: Jerry Farrell, Jr. jerry@ctliquorlaw.com (203) 774-5002

ctrestaurant.org | 860.278.8008 | info@ctrestaurant.org

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CRA ADVANTAGE PARTNERS INSURANCE John M. Glover Insurance Agency is built on the principles of providing superior customer service and quality insurance solutions for our clients, and we work hard to uphold these values today. Our team strives to make the insurance process as simple as possible for our clients. As one of our clients, we will be there for you when you need us most. If an emergency occurs and you need to speak with one of our agents, you will be able to reach them at any time. We thrive on the trust that our clients place in us, and we hope to build long-lasting professional relationships with each one. As an independent agent, JMG Insurance Agency works closely with numerous insurance companies that have proven their reliability, stability, and performance over the years. Through our partnerships with these carriers, we are dedicated to getting you the best insurance products and services available today to protect you, your family, and your business.

CONTACT: Tina Gerard CONTACT: Michael Forlivio tgerard@jmg.com mforlivio@jmg.com (203) 721-8109 (203) 956-2463

CRA CRAADVANTAGE ADVANTAGEPARTNERS PARTNERS FURNITURE New England Seating Company, LLC is a privately owned and operated contract furniture manufacturer specializing in the fabrication of booths, banquette seating, and tables for commercial use. With over 75 years of experience, our family-owned company prides itself on utilizing state-of-the-art techniques and equipment to manufacture the highest quality products. We pride ourselves in accommodating orders of all sizes and styles.

CONTACT: sales@newenglandseating.com 203-776-1116

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2024 CRA MEMBER RESOURCE GUIDE

CRA ADVANTAGE PARTNERS COOKING OIL COLLECTION Phibro RenewOil is a reliable Connecticut-based company specializing in used cooking oil collection. They offer fair market prices, theft-resistant containers, transparent payments, and quarterly cleanings for a hassle-free experience.

Transitioning to Phibro RenewOil is effortless, and by choosing their services, you are contributing to the renewable energy transition. Their dedicated professionals guarantee effective disposal methods making them your reliable and conscious partner for grease management.”

CONTACT: Tom Eckert teckert@phibro.com 203-767-1854

CRA ADVANTAGE PARTNERS BEVERAGE ORDERING At Provi, we’re on a mission to solve your workday challenges with modern technology solutions built for an extraordinary, rapidly evolving industry. Whether you’re a bartender, sommelier, shop owner, distributor manger, sales rep, importer or brand manager, everything we offer is designed to bring efficiency to a fragmented purchasing system with easy-to-use technology solutions that are fully three-tier compliant.

CONTACT: Ian Griffith ian.griffith@provi.com

ctrestaurant.org | 860.278.8008 | info@ctrestaurant.org

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CRA ADVANTAGE PARTNERS BEVERAGE EQUIPMENT & SYSTEMS Soda Service, Alpine Refrigeration & Bulk CO2 Dispensing provides high-quality and affordable sales, service, leasing and rentals of refrigerated equipment and beverage systems to serving bars and restaurants throughout Connecticut. Our beverage products include brand name syrups, and we manufacture our own craft soda, juices and gases for beverage-dispensing system as well.

We also sell and rent parts for a wide range of beverage dispensing and cooling systems.

CONTACT: Nick Lococo nicksoda@hotmail.com (860) 666-7845

CRA ADVANTAGE PARTNERS HR MANAGEMENT Workstream is the leading HR management platform for the hourly workforce. Its smart technology automates and accelerates HR tasks so QSR and franchise businesses can hire serious workers, retain them longer, and improve operational efficiency.

More than 20,000 franchise businesses—including Burger King, Jimmy John’s, Taco Bell, and more—trust Workstream’s suite of HR management tools to help them build and manage a stronger workforce.

CONTACT: Emily Hancock emily.hancock@workstream.is 801-597-3135

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2024 CRA MEMBER RESOURCE GUIDE

allied members 2024

CRA ALLIED MEMBERS • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

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• eb3.work • Allan S. Goodman, Inc • Bennett & Company • BentoBox • The Beverage Journal • Brescome Barton, Inc • Broadcast Music, Inc • City Line Distributors • CLA • ClarkHirth • Clover • CohnReznick LLP • Connecticut Distributors, Inc • Crown Uniform & Linen Service • CTBites • Datapay • DoorDash • Drum Rock Specialty Company • Ecolab • Eder Brothers Inc • Evergreen Consulting Group • Falvey Linen & Uniform Supply, Inc • Fiserv Flavor Smart Beverage Group • Forge City Works • FreshPoint Connecticut • Gary’s East Coast Service Inc • GoNation • Gordon Food Service • Gulf Shrimp Co. • Hartford Distributors • Hartley & Parker Ltd Inc • Ideal Fish • Imperial Dade • InGroup Creative • John M. Glover Insurance Agency • Law Office of Jerry Farrell, Jr Law Offices of Michael F Freeman, LLC • • Litchfield Distillery • Lombardo Insurance Agency, Inc • Marcum LLP • Minuteman Press • Murphy Distributors New England Ice Cream

New England Seating New Haven Awning Omaha Beef Company, Inc Omar Coffee Company OpenTable OptumRx PepsiCo Performance Foodservice Phibro RenewOil LLC Pi Restaurant Consulting Powers, Griffin & Hill LLC Powerstation Events ProStart Provi Pullman & Comley LLC Response Marketing Restaurant City Warehouse Restaurant Equipment Paradise Rewards Network Sardilli Produce & Dairy SkyTab Slocum & Sons Distributors Soda Service, Alpine Refrigeration & Bulk CO2 Dispensing Speciality Beverage Concepts, Inc SpotOn Sprague Star Distributors, Inc Sysco Connecticut, LLC Teledoc The Chef’s Warehouse The Recipe of Success Thurston Foods, Inc Toast POS Tooher-Ferraris Insurance Group TriMark United East Trinchero Family Estates Trumbull Group Benefits UnitedHealthcare US Foods Waypoint Spirits Wine & Spirits Wholesalers of CT, Inc Workstream

2024 CRA MEMBER RESOURCE GUIDE

CT

IS #

1

CONNECTICUT IS RANKED #1 IN THE COUNTRY FOR INDEPENDENT RESTAURANTS

97%

OF CT'S 3,600 FULL-SERVICE RESTAURANTS ARE INDEPENDENTLY OWNED

THAT’S WHY MEMBERSHIP MATTERS.

looking for something? check out the allied member directory

Insurance HR & Hiring POS Distributors Financial Services Music Licensing Legal Support

... & so much more!

Serving Every Restaurant

national restaurant association ad

We know every restaurant has a unique set of needs that require creative solutions to help each business thrive.

We have solutions to the industry’s most pressing challenge – workforce. From benefits packages to career path programs, we can help you recruit and retain talent.

As members of the Connecticut Restaurant Association, you have membership benefits in the National Restaurant Association.

Find out more at Restaurant.org