IVR payments
Enterprise-gradephone payment automation
Intelligent routing
Instantly identifies callers and balances to streamline the path to payment.
Seamless integration
Phone payments post automatically. No manual reconciliation is needed.
Benefits
IVR reduces call-center burden while improving payment availability, compliance, and customer convenience.
Lower
cost
Automates routine payment calls.
Better caller experience
Bilingual voice or keypad payments.
Flexible payments
Accept all cards and ACH/echecks through the same secure voice channel.
Custom logic
Tailor the script to your brand, from simple bill pay to complex account lookups.
Stronger security
Secure processing reduces PCI scope.
24/7 access
Customers can pay anytime, without hold times.
Streamlined operations
Automatic posting, less reconciliation.
Flexible configuration
Custom scripts, routing, and payment options.
Protect the Payments, Preserve The Relationship
CSG Forte helps you stay ahead with proactive tools that protect both your business and your customers– which makes for happier customers who stick around.
Recovery
Services
Automated, effortless recovery for transactions that fail due to insufficient funds.
Risk and Fraud
Monitoring
Near real-time monitoring, fraud detection, expert risk guidance.
Tokenization
Account
Verification
Reduce your ACH transaction decline rates.
Enable your customers to save their payment info and speed up recurring transactions securely.
Ready to simplify ACH for your business?
Improve cash flow with next-day funding and faster, more reliable payments.
