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10.23.2026 Member Survey Results

Page 1

CORAL RIDGE YACHT CLUB

What You Told Us 2026 Member Survey Results

A report to the membership from the Commodore · Survey conducted October 2

–23, 2026


THANK YOU

You showed up: 139 members from more than a quarter of our households took part.

139

28%

67%

members completed the survey

of our 437 memberships represented (123 households)

were 60 or older — but every age group, from 30s to 80s, took part

2026 Member Survey · 2


THE BIG PICTURE

83%

Members are proud of this club, and most would recommend it.

are satisfied or very satisfied with their membership

The message is clear: protect what makes CRYC feel like home, and

8 / 10 average likelihood to recommend CRYC to a friend

2026 Member Survey · 3

raise the everyday experience — above all, the food — so the value of membership is unmistakable. Members also want to hear more about where the club is headed, and to see that their feedback leads somewhere.


WHAT MEMBERS VALUE MOST

The Pointe, our social life and our people are the heart of CRYC.

93%

86%

The Pointe

Club life

Our staff

dine at the Pointe frequently or occasionally — our most -used amenity

take part in club events at least occasionally

praised frequently in written comments for their warmth and welcome

2026 Member Survey · 4


THEME 1 · DINING

Dining is members’ clear top priority — they want it better and more consistent.

53% chose a better dining experience as a top improvement — far ahead of anything else

2 in 3 members 70 and older put dining first

2 0 2 6 Me mbe r S urve y · 5

“When the food is good, it’s very good. We just want it good every time, with portions and a menu that feel worth the price.” WHAT THIS MEANS FOR THE CLUB

Upda t e d me nus for t he Whe e l Room a nd t he Point e a re a lre a dy in de ve lopme nt . Your c omme nt s on c ons is t e nc y, va rie t y a nd port ions a re g oing s t ra ig ht t o t he kit c he n a s t he y t a ke s ha pe .


THEME 2 · VALUE FOR DUES

Most members see good value in their dues — but a quarter aren’t sure yet.

64%

“We love the club. We want to feel that what we pay shows up in what we experience every time we visit.”

agree CRYC provides good value for their dues

WHAT THIS MEANS FOR THE CLUB

64% agree

Va lue is e a rne d in t he e ve ryda y e xpe rie nc e — t he me a l, t he we lc ome , t he c a le nda r. This wa s our s oft e s t s c ore , a nd t he priorit ie s t ha t follow a re a ime d s qua re ly a t t he me mbe rs who a re unde c ide d.

26% undecided 10% disagree

2 0 2 6 Me mbe r S urve y · 6


THEME 3 · COMMUNICATION AND OPENNESS

Members want to know where the club is headed — and that their input matters.

56% say the club communicates well or very well; 1 in 9 say poorly

21% named better communication as a top improvement — second only to dining

2 0 2 6 Me mbe r S urve y · 7

“Share the plan and the reasons behind it — and close the loop when you ask for our opinion.” WHAT THIS MEANS FOR THE CLUB

This re port is t he firs t s t e p in c los ing t ha t loop. The Boa rd will c ons ide r a re g ula r rhyt hm of me mbe r upda t e s on dire c t ion a nd fina nc e s , a nd we ’re t ig ht e ning a c c ura c y a c ros s e ma ils , flye rs a nd t he a pp.


THEME 4 · CONNECTION AND SOCIAL LIFE

Members want more chances to meet one another at smaller, livelier gatherings.

69%

“We’d come more often if it were easier to meet people beyond our own circle.”

want more live music at the Pointe

54% want smaller, more intimate weeknight events

2 0 2 6 Me mbe r S urve y · 8

WHAT THIS MEANS FOR THE CLUB

The s oc ia l c a le nda r will le a n t owa rd live mus ic a nd s ma lle r we e knig ht e ve nt s , wit h more mixe rs de s ig ne d for me e t ing ne w pe ople — a nd a wa rme r we lc ome for ne w me mbe rs .


THEME 5 · WELLNESS AND FACILITIES

Fitness and wellness matter to most members, and parts of the club need attention.

63% say fitness and wellness are important to their membership

44% would take classes — strength training, Pilates, yoga and pickleball lead

2 0 2 6 Me mbe r S urve y · 9

“The gym could be a reason to come every day — it should feel like part of a private club.” WHAT THIS MEANS FOR THE CLUB

Ma na g e me nt will look a t a c la s s s c he dule built a round t he mos t re que s t e d forma t s . Any fit ne s s or fa c ilit y inve s t me nt would c ome t o t he Boa rd for re vie w firs t .


THEME 6 · FAMILIES AND THE NEXT GENERATION

Younger families want more for their kids — and they are the club’s future.

55% of members under 50 chose family programming as a top improvement

Teens and tweens came up repeatedly as the age group with least to do

2 0 2 6 Me mbe r S urve y · 10

“Our kids decide how often we come. When they’re excited about Kids Club, we’re here every weekend.” WHAT THIS MEANS FOR THE CLUB

Fre s he r Kids Club a c t ivit ie s a nd ide a s for t e e ns s upport t he me mbe rs hip g rowt h t he c lub ne e ds . The fa mily c ommit t e e will be a s ke d t o he lp s ha pe t he m.


WHERE MEMBERS DIFFER

Priorities shift with age — and both points of view are fair. Members who…

Under 50

50 –69

70 and over

chose dining as a top improvement

32%

51%

67%

say fitness and wellness are important

91%

69%

42%

chose family programming

55%

4%

0%

agree dues are good value

59%

71%

56%

On events, 54% want smaller weeknight gatherings and 32% want more Saturday dinner dances. Both have loyal audiences, and the calendar should serve both.

2026 Member Survey · 11 · Under 50: 22 respondents; 50 –69: 68; 70 and over: 48


WHAT HAPPENS NEXT

Five priorities, shaped by what you told us 1. New dining menus

2. Regular member updates

3. A livelier calendar

Wheel Room and Pointe menus in development now. Rollout: November 4, 2026

Board review of regular updates on direction and finances: [Q1 2027]

More live music and smaller weeknight gatherings in the January 2027 calendar.

4. Wellness and families

5. A warmer welcome

Classes and family programs under review; any investment goes to the Board.

A fresh look at how new members meet the club and each other.

2026 Member Survey · 12


STAY INVOLVED

This conversation doesn’t end with the survey.

Join a committee

Come to a town hall

Tell us anytime

Social, Family, House, Yachting

We will schedule member meeting in 2027.

Share feedback at

committees — new voices welcome. An email will be sent out in December looking for those wanting to volunteer.

2026 Member Survey · 13

commentcards@cryc.net or with any manager.


FROM THE COMMODORE

Thank you. A great Club never stops striving to be better. Your feedback helps guide our direction, and a commitment to continually improving the member experience remains at the heart of everything we do. Kevin Cassell, Commodore · Coral Ridge Yacht Club


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