2020 Castle Rock Police Annual Report

2020 Annual Report

Contents Message From The Chief....................................................... 3 Organizational Structure................................................. 4 60-Year Timeline........................................................................ 8 Awards & Recognition........................................................ 10 Headlines & Highlights..................................................... 12 Benchmarking......................................................................... 14 Performance Measures........................................................ 16 Department Statistics.......................................................... 23 Administration division.................................................... 26 Investigations Division .................................................... 28 Patrol Division ...................................................................... 30 Special Operations Division............................................. 32 Support Services Division.................................................. 34

22

Castle Rock Police Department

Message From The Chief POLICE DEPARTMENT

100 N. Perry Street, Castle Rock, CO 80104 (303) 663-6100 Office | (303) 663-6105 Fax

I am honored to present you with our department’s 2020 Annual Report.

2020 proved to be a most challenging year for everyone; however, our number one priority continued to be the safety and security of our residents, business community and visitors.

Castle Rock Police officers, civilian staff and volunteers work every day to serve people one by one. We call this One-By-One Policing, and it takes community policing to a higher and more personal level. This is truly about serving people one by one so together, we can create safe and secure environments where people can thrive, which is also the definition of our vision statement.

Chief Jack Cauley

We strive to go beyond providing a safe community by focusing on community engagement, earning trust, building relationships and creating an environment where our community views us not only their protectors but as trusted friends and fellow community members. In 2020, our dedicated and highly trained staff of 80 sworn officers, 32 civilians along with numerous volunteers worked tirelessly every day to do just that. One-By-One Policing is the vehicle that facilitates this goal.

Castle Rock continues to be one of the safest and fastest-growing communities in the country. The Town received a No. 6 rating in the 2020 list of safest cities in Colorado (p. 12). Below are many of our community-based programs, which focus on providing a safe community and building trust. Unfortunately, most were canceled due to COVID-19 restrictions.

• • • • • • • •

AdaptABILITY Cycling Citizens Police Academy Coffee With A Cop COPS Camp Crime Free Multi-Housing Dirt Jumps and Donuts Domestic Violence Lethality Assessment Program Drug Take Back Events

• • • • • • • •

Heroes and Helpers National Night Out Police Explorers R-U-OK Elderly Check-ins Santa Drive-Bys and virtual visits Special Olympics Colorado Splash Mob Virtual Station Tours and Story Time

Our annual report highlights the work of the men and women of the department as well as provides information on crime statistics, performance measurements and division highlights. Please connect with us on Facebook, Twitter, Instagram and Nextdoor for the latest Castle Rock Police news.

Thank you for supporting the dedicated men and women of our department, especially last year with all the cookies, pizzas, doughnuts, appreciation cards, sanitizers, masks, and more. We appreciate everything you do to help make Castle Rock a safe and thriving community.

I am extremely proud of our employees and honored to serve along with them.

Sincerely, Chief of Police

www.CRgov.com/Police

33

Organizational Structure Command Personnel

JACK CAULEY CHIEF OF POLICE

TODD BROWN Commander Support Services

44

TIM GORMAN Commander Investigations

Castle Rock Police Department

JASON LYONS Commander Special Operations

SAM VARELA Commander Patrol

Supervisory Personnel (Sworn)

SCOTT CLATON Sergeant

KAL COLLINS Sergeant

MARK GALVAN Sergeant

ROBERT GRAFNER Sergeant

KEVIN MCCANN Sergeant

ERIC MCCARTY Sergeant

TIM RATCLIFF Sergeant

MARC RUISI Sergeant

RANDALL SPEAECT Sergeant

KEVIN TORRENS Sergeant

STEVEN CARNEY Corporal

DUSTIN FROST Corporal

BRADLEY FRUH Corporal

TIMOTHY GRANDY Corporal

VERN MYERS Corporal

TY PETERSEN Corporal

www.CRgov.com/Police

55

Organizational Structure Supervisory Personnel (Civilian)

BECKY HERNANDEZ Administrative Supervisor

AMIE KIRTLEY Communications Supervisor

LINDA OMAR Communications Supervisor

LYNDSAY MILLER Records Supervisor

ADMINISTRATION Chief of Police

Sr. Media Relations Specialist (PIO)

Administrative Supervisor

D I VI SI O N S INVESTIGATIONS (1) Commander

PATROL (1) Commander

(1) Senior Office Assistant Detective Unit

Patrol Unit (6) Corporals

(6) Detectives

(32) Police Officers CAT Unit (2) Police Officers

(1) Detective - IMPACT (1) Detective - FIRST

SPECIAL OPERATIONS (1) Commander (2) Sergeants Specialized Units (3) Community Policing Unit

K9 Unit

(1) Downtown Liaison

Professional Standards, (1) Sergeant

(1) Training Officer

(2) Comm. Supervisors

(3) School Resource

(15) Dispatchers

(4) Traffic Unit Records Unit Animal Control Unit

Explorer Post #401

Communications Unit

(2) School Marshals

Property & Evidence Unit

(2) Animal Control Officers

(14) Explorers

(1) Records Supervisor (3) Records Specialists (1) Digital Media Technician

Victims Assistance Unit

Volunteers in Policing-VIPS

(1) Coordinator

(10) Community Safety

(1) Advocate

(2)

(11) VA Volunteers Chaplains (4) Chaplain Volunteers

66

(1) Commander

Training & Development

(2) Police Officer/PSD (1) Technician

SUPPORT SERVICES

(1) Comm. Responder Team

(1) Crime Analyst Specialized Units

Sr. Office Assistant

(6) Sergeants

(1) Sergeant

DEBBIE LEWIS Victims Assistance Coordinator

Castle Rock Police Department

Administrative

Full-Time Equivalent (FTE)

Chief of Police Commanders Sergeants Corporals Detectives Officers TOTAL STAFF (FTE): Commissioned Civilian TOTAL FTE1 1

1 4 10 6 8 51

Administration Commissioned Civilian Investigations Commissioned Civilian Volunteers - VA Volunteers - Chaplains

10 5 11 4

80.00 31.75 111.75

Patrol Commissioned Explorers

49 14

Excludes volunteers and explorers

Volunteers Explorers

TOTAL MEMBERS2

27 14

153

1 3

Special Operations Commissioned Civilian Volunteers - VIPS

17 2 12

Support Services Commissioned Civilian

3 22

TOTAL MEMBERS2

153

Includes volunteers and explorers

2

www.CRgov.com/Police

77

60-Year Timeline

Municipal Code Establishing Role Of Police Department

1976 Nov 20, 1999 100 Perry St Ribbon Cutting

Chief John Westbrook

1999

Police Stations 310 3rd St 318 4th St

1960

1970

1980

1990

1,152 pop.

1 Officer

1,531 pop.

3,921 pop.

6 Officers

8,708 pop.

16 Officers

1987

Chief Tony Lane

88

Castle Rock Police Department

1999

First K9 Uno

Chief Jack Cauley

First Animal Control Officer

• • • • • • • • • •

2012 2012-2015 51-59K pop.

54-67 Ofcrs

2004

2000

2012-2015

Bike Unit Critical Intervention Team (CIT) Impact Unit In-Car Cameras & Computers Lobby Remodel/Perimeter Fence Professional Standard Training & Development School Marshal Officers in Middle Schools (SMO) Security Cameras Police/Townwide Simunitions Strategic Plan

2010

20,224 pop.

31 Officers

2020

48,150 pop.

52 Officers

2006

2016-2019 62K-72,168 pop.

71-79 Officers

75,857 pop.

80 Officers

2016-2019 • Body-Worn Cameras • Co-Responder Unit (CRT) • Community Action Team (CAT) • FIRST • Honor Guard

• Patrol Motorcycles (5) • First Parking Enforcement Officer • First School Resource Officer

• Lethality Assessment Protocol (LAP) • Organized Retail Crime (ORC) • Public Information Officer (PIO)

PSTC North Bldg www.CRgov.com/Police

99

Awards & Recognition Due to COVID-19 restrictions, Castle Rock Police Department was unable to host our annual awards ceremony in 2020. However, the following staff members received awards throughout the year.

Meritorious Unit Awards (4)

Awarded to an entire unit or team of the department whose members perform their assigned function(s) in an unusually effective manner.

1. Welfare Check - April 9, 2019 Dispatchers L. Barron, B. Easley, J. Walters and Officers S. deLumeau, and A. Elliott

Officers responded to a residential address on a welfare check involving suicidal ideation. Upon arrival, the subject’s vehicle was not on scene. Officer Elliott advised a 9mm pistol and magazine was missing from the residence. Dispatch pinged the subject’s cell phone several times with the final ping resulting in Elbert County. An Elbert County Deputy (ECD) spotted the vehicle and conducted a traffic stop. At that point, the subject held a pistol to his head and refused to communicate with their deputies. The ECD enacted a code red for the area, as well as set up spike strips further down the road in the event he fled. After a long standoff, the subject called his wife’s cell phone, and she begged him not to hurt himself. Officer Elliott spoke with the subject briefly and, shortly thereafter, surrendered to ECDs. Thanks to the hard work of dispatch, other agencies, and officers, this resulted in a peaceful conclusion.

2. Vehicle Pursuit - March 3, 2019

4. Field Training Officer (FTO) - 2019/2020 Corporals D. Frost, B. Fruh, T. Grandy, T. Petersen, and Officers J. Coyle, S. deLumeau, A. Elliott, B. Finley, T. Gardner, G. Grega, P. McNairy, D. Moorhead, J. Mullineaux, D. Polite, A. Schlecht, B. Schuster, R. Schuster, and T. Watts

Over the past two years, 16 new police officers were hired. Each officer underwent a 16-week FTO program with the last group completing the training in May 2020. These new officers made up half of the patrol division. Many of the FTOs were assigned multiple trainees and at times had no breaks between assignments.

Additionally, the FTOs revised the prior training program, created a new Daily Observation Report, and they continued instruction during mini-skills. Being an FTO is a difficult and demanding job. A solid body of FTOs is the core component essential to the healthy future of an agency. Each FTO performed their assignment in an unusually effective manner during this challenging and busy period for our department.

Police Achievement Awards (3)

Awarded to members who, through diligence, personal initiative or considerable effort completes a complex task, which leads to the enhancement of the mission of the department, or takes on special projects and completes such with exceptional results; employees who work in unique situations wherein their contribution not only makes the operation more efficient but enhances employee morale, or employees whose work performance is consistently at a level far exceeding that of their peers.

Corporal T. Grandy, Officers L. Gizzi, T. O’Donnell, A. Whyte 1. Volunteer Hours - 2019

Officers assisted DCSO regarding a suspect that had attempted to run over a deputy with a vehicle and entered into CRPD jurisdiction. As the vehicle approached Ridge Rd., Ofc. O’Donnell deployed spike strips. The suspect vehicle eventually crashed through a residential backyard. The suspect exited the vehicle with a handgun and was confronted by officers. He then refused to comply with orders and attempted to carjack a resident. After the suspect was placed in custody, the officers began searching the neighborhood for the weapon, which was found nearby.

Community Safety Volunteer (CSV) R. Brooks

3. Public Information Office Team - October 2019

Corporal Carney identified issues with the outdated FTO process and began the process of updating new manuals and other items.

He then accepted the FTO coordinator position. His diligent work and countless hours vastly improved the program, and he continues to nurture the program to provide the best opportunity for our new hires. Carney’s contribution, dedication and commitment to our agency is shown daily.

Officers J. Coyle, S. Morrissey, A. Schlecht, C. Stoneking, and M. Williams

Due to a vacancy in the Public Information Office, an “interim” PIO team met and began covering the full-time duties. The team consisted of the officers listed above. They worked together to seamlessly cover the PIO duties and needs of the police department.

While continuing to work their primary assignments, this team completed over 500 hours of on-call coverage, performed off-duty PIO duties several times, completed over 300 social media posts and averaged approximately 70 posts per month. They continued social media programs (e.g., 9PMRoutine, Traffic Tip Thursdays), and provided crime stopper tips and photos, incident updates, roadway closures, and accident alert updates. They handled requests and inquiries from the news media and held press releases.

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Castle Rock Police Department

CSV Brooks began volunteering in 2011 and is one of CRPD’s most reliable civilian members. He not only worked in patrol, courts and special events, but he became a trusted member of the Investigations Unit. Brooks volunteered 479 hours and opened new doors of cooperation for the CSV/ VIPS program.

2. Field Training Officer - July 2019 Corporal S. Carney

3. Pistol Optics Officers L. Gizzi and P. Smith

Officers Gizzi and Smith researched, evaluated and developed CRPD’s pistol mounted optics program. Smith developed a test and evaluation plan for the pistol mounted optic holster, fielding several holsters and gained officer feedback. Gizzi upgraded the Glock pistols, at no cost to the department. Together, they developed a plan for implementation and executed an intensive

30-hour operator training course. Their training program was well received by the officers and at the completion of the training, all the officers were confident in their use of the pistol mounted optic system. Gizzi and Smith also extended invitations to surrounding agencies to assist in advancing their own programs. The first phase of pistol mounted optics program for the department has been successful due to efforts of these two officers.

Police Merit Award (1)

Awarded to a commissioned member who, through exceptional investigative work, makes a significant contribution to the successful apprehension of a suspect or the successful resolution of a criminal incident.

Multijurisdictional Residential Search Warrants - 2019 Officer N. Stamos

Officer Stamos worked with the Drug Enforcement Administration (DEA) on a multijurisdictional police effort aimed at drug enforcement across the Denver Metro Area. He was named the Impact Unit’s team leader and conducted multiple surveillance operations, background preparations and created the tactical operational plans. Multiple law enforcement agencies executed over 26 residential search warrants, which resulted in 32 search warrants, 13,618 marijuana plants recovered, 67.09 pounds of illegal finished marijuana product, seizure of six motor vehicles, over $200,000 in U.S. currency, and five federal indictment arrests.

Detective Stamos provided a significant contribution, which was above and beyond his normal duties that aided in the successful resolution of a large scale criminal incident.

Life Saving Award (5)

Awarded to a member who performs their duties in a conspicuous manner, which directly results in the saving of a human life that is not their own.

1. Medical Call Officer B. Schuster

Officers responded to a medical call for a female who was unconscious and not breathing. Officer Schuster arrived and immediately noted chest compressions were needed. While administering compressions, CRFD arrived. One of the paramedics noted his compressions were “perfect” and necessary for the proper care of the patient. The patient gained consciousness and was transported to the hospital.

2. Medical Assist

regarding a suicidal subject who was on foot in Castle Rock. Dispatchers were able to reach the subject by phone and recognized her speech was mumbled, breathing was labored, and it sounded like she was falling repeatedly. They were able to conduct an emergency ping, and within 12 minutes her general location was found. Officer Watts began searching a rocky outcrop on foot; the subject was located and transported for a mental health evaluation. Had it not been for Communication’s dedication and ability to keep the subject on the phone, it is unlikely she would have been found in time to save her life due to the weather conditions and number of pills ingested. CRFD personnel agreed there could have been “dire consequences” such as hypothermia.

4. Suicidal Subject - April 29, 2020 Corporal B. Fruh, Officers C. Dee, D. DeGennaro, W. Ford, G. Grega, T. Thompson, M. Whtye

Officers arrived to Wolfensberger Road over Interstate 25 regarding a suicidal male. The male was emotionally disturbed and threatened to jump off the bridge in front of passing motorists onto the Interstate below. As officers began speaking to him, Colorado State Patrol responded and closed both directions of the highway. The subject sat precariously on the side of the bridge and would not allow officers to approach; he displayed erratic/hostile behavior. Officer Whyte established the male had former military service and began building rapport. The subject called family members to say his final goodbyes.

Officer Whyte continued speaking to him when CRPD Officer DeGennaro, a Douglas County negotiator, arrived. Negotiations ensued for over an hour, while the male continued his threats. He began approaching officers, appearing as though he might attack.

Without hesitation, both Officer Grega and Officer Thompson deployed their department issued Tasers to prevent him from attacking officers while immobilizing him from jumping. Officers successfully placed the male into protective custody for further treatment. The professionalism and efforts made by these officers undoubtedly saved a life that day.

5. Bridge - May 7, 2020 Corporal T. Petersen, Officers T. Gardner, G. Grega, P. McNairy, R. Schuster (includes a Citizen Commendation: Robert Sanders)

Corporal Petersen, Officers Grega, R. Schuster, Gardner, and McNairy responded to an Interstate 25 overpass regarding a suicidal female.

The caller advised that a young female made her way onto the exterior portion of the overpass fencing and was attempting to jump from the bridge onto the highway traffic below. Officers arrived on scene to see Officers Z. Kennedy and T. O’Donnell numerous people gathered around. Mr. Sanders, with no hesitation for Officers observed an unresponsive subject and began chest compressions his own safety, was also on the exterior of the fence clinging to a juvenile immediately. Shortly thereafter, members of CRFD arrived and the female. The officers did not hesitate and used creativity, quick thinking, subject obtained a pulse. Without the efforts of these officers, the and teamwork in order to get the female to safety. Had these officers and subject would not have survived.

Mr. Sanders not acted in the quick manner they did, the female could have or would have fallen, thus, ending a young girl’s life.

3. Suicidal Subject - December 12, 2019 Dispatchers B. Easley, L. Brunetti, R. Sinclair, and Officer T. Watts

The Communications Center received a call from a crisis center

Mr. Sanders put his life on the line to help another person. His compassion for others is a true example for all Castle Rock citizens.

www.CRgov.com/Police

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Headlines & Highlights Castle Rock Ranked No. 6 As The Safest Colorado Communities

Once again, Castle Rock has made the SafeHome.org list as one of the safest cities in the state. In the 2020 report, Castle Rock ranked No. 6 in Colorado. The study used the FBI’s latest report on type and frequency of crimes, crime trends, and other data points (e.g., law enforcement ratio, demographics, population density, unemployment rate, income, education).

This achievement is a result of city/town government, police and residents all working together to ensure that Castle Rock remains safe.

Officer-Involved Shooting In Castle Rock

Officers from Castle Rock Police were involved in a shooting that took place in the 1500 block of Short Grass Court on Tuesday night. That’s near Red Hawk Drive and East Wolfensberger Road. According to police, officers responded to a report of a domestic disturbance shortly after 9:30 p.m. involving a suspect, a man, who was possibly armed with a gun.

The shooting happened in front of the home, shortly after officers arrived on scene, according to police. The suspect was injured and transported to a hospital in the area. His injuries are not considered life-threatening, Castle Rock Police Department spokesperson Taylor Temby said. No officers were injured in the shooting, according to police. The officers involved in the shooting have been placed on administrative leave until the incident can be reviewed, Temby said.

Cote, R. (2020, December 9). Man injured during officer-involved shooing in Castle Rock.

9News.com. https://www.9news.com/article/news/crime/castle-rock-officer-involvedshooting/73-09f39ffa-53cf-435b-a999-d3bd0db85b60

Santa Visits Castle Rock Neighborhoods

Castle Rock fire and police personnel gave Santa a hand this year getting out to see local families during COVID-19 social distancing. The Town of Castle Rock arranged for Castle Rock Fire Rescue and the Castle Rock Police Department to escort Santa throughout town neighborhoods as Christmas drew near. Santa’s first drive-by visit was Dec. 12, one of five scheduled through Dec. 18. The caravan did not make stops. Instead, the fire engine announced their arrival with loud honks and Christmas music.

Children and their parents rushed to the sidewalk to greet Santa. Mrs. Claus waved from a police vehicle while Santa followed with members of the fire department. Among them were The Meadows residents Geoff and Stacy Steiner, who tracked Santa with a live tracker provided online by the town and waved to him with their children, Eden and Wyatt, when he passed their home.

Gibbs, J. (2020, December 15). Castle Rock helps Santa visit neighborhoods. Castle Rock Newspress. https://www.denverpost.com/2019/06/26/castle-rock-counterfeit-moneysentencing/

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Castle Rock Police Department

Castle View High School Evacuation

A high school in Castle Rock was evacuated Monday morning due to a bomb threat. The Douglas County Sheriff’s Office said it learned about a possible bomb threat involving Castle View High School, located at 5254 N. Meadows Drive, on Monday morning. The sheriff’s office contacted the Castle Rock Police Department and they began evacuations at the school.

Authorities also started investigating the threat and its credibility, the sheriff’s office said. At 2:45 p.m., Castle Rock police said they found that the threat was not credible and the school was safe. No arrests have been made in connection to this incident.

Butzer, S. (2020, September 22). Castle View High School in Castle Rock evacuated for possible bomb threat, later found non-credible. The Denver Channel.com. https://www. thedenverchannel.com/news/local-news/castle-view-high-school-in-castle-rock-evacuated-forpossible-bomb-threat

CRPD Officers Visit Nursing Homes

Castle Rock police officers took time to pay a visit to Brookside Inn on Wednesday. They heard it was one of the resident’s 85th birthday.

They also held a walk-by parade to wave and hold up signs to the other residents. “We wanted to do something as a police department to reach a lot of residents of the town. We know it’s a difficult time for them,” Officer Amanda Lane said.

Takahara, D. (2020, May 13). Castle Rock police officers visit nursing home, celebrate resident’s birthday. KDVR.com Fox31|2News. https://kdvr.com/news/coronavirus/front-range-courage/castle-rock-police-officers-visitnursing-home-celebrate-residents-birthday/

Company Helps CRPD Steer Clear Of Coronavirus

A company in Castle Rock is helping police officers steer clear of the coronavirus. The owners of Creative Colors International of Douglas County are disinfecting the place where officers often spend the most time: their patrol cars. “I love helping these guys,” said Mike McNairy, co-owner of Creative Colors. In a cloud of disinfectant, McNairy doused the interiors of CRPD patrol cars. He said the spray is formulated to fight germs and bacteria, a great solution for police fighting the coronavirus.

Castle Rock Police are paying only for the product. [The] crew has sanitized more than 20 Castle Rock patrol cars. The car disinfecting is just one way citizens of Castle Rock have been reaching out to police. Officers have had masks, burritos and donuts dropped off at the department. One day, three pizza places delivered pies! “This community has come to rely on us, we’ve come to rely on them in times, like now,” said Varela.

CBS Denver Staff. (2020, April 20). Company Helping Castle Rock Police Steer Clear Of Coronavirus. https://denver.cbslocal.com/2020/04/20/coronavirus-castle-rock-policesanitizing-cruisers/

www.CRgov.com/Police

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Benchmarking In 2020, the department began using our three-year average as our target for benchmarking purposes.

While no single measurement or statistic captures or defines crime trends, Part One Crime is a good place to start and is the industry standard.

Part One Person Crimes include: aggravated assault, homicide, rape, and robbery.

Part One Property Crimes include: burglary, motor vehicle theft, *arson, and theft.

CRPD also utilizes a second unit of measurement, Benchmark Cities Survey. In 1997, a group of police chiefs from around the country established a measurement tool to assist law enforcement agencies in providing and ensuring the best services possible for their communities. Annually, these participating

agencies collect statistics, based on the Uniform Crime Reporting (UCR) data. These benchmark categories include general information, offenses, clearance rates, and traffic safety. The final report is published mid-year.

The Federal Bureau of Investigation (FBI) and Colorado Bureau of Investigation (CBI) collect, publish, and report crime statistics with the use of UCR data as well.

The Castle Rock Police Department’s strategic measures are analyzed and reported within our annual reports. To view all current and past reports, please visit: CRgov.com/PDAnnualReport. *Castle Rock Fire & Rescue reports all arson statistics

2020 Benchmark Comparison

CRIME TYPES

CRPD 3-YR AVERAGE STATISTICS TARGET PART ONE CRIMES (per 1,000 population) Violent Crimes 0.5 ≤ 1.0 Property Crimes 11.4 ≤ 17.4 CLEARANCE RATES (Percentage of cases cleared) Violent Clearance Rates 83.3% ≥ 76.9% Property Clearance Rates 35.4% ≥ 36.3% TRAFFIC CRASHES (per 1,000 population) Crashes (Injury) 0.3 ≤ 0.5 Crashes (Non-Injury)** 8.7 ≤ 12.8 Crashes (Fatalities) 0.0 ≤ 0.0 Alcohol-Related Fatalities 0.0 ≤ 0.0 RESPONSE TIMES (Priority 1 Calls: Emergency calls for service) Response Times (min:sec) 5:52 ≤ 5:11

MET GOAL

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The statistics listed above are based on UCR statistics. The department also compares our data to the annual Benchmark Cities Survey. **Reported non-injury crash data does not include private property crashes.

14 14

Castle Rock Police Department

Clearance Rates (CRPD / 3-Year Average) 2018

150%

100%

93%

92%

2019

2020

3-YR AVG

100% 85%

69% 53%

50% 27% 19% 18% 15% 0% Aggravated Assault

Burglary (Comm/Resid)

61%

55%

36%

75%

67% 53%

78%

50%

40%38%

40% 35% 35%37%

---n/a---

Homicide

Motor Vehicle Auto Theft

Rape

Robbery

Theft (non-auto)

Note: The clearance rate chart (above) uses Uniform Crime Reporting (UCR) data as these benchmark statistics aid our department in comparing data for our strategic measurements.

Training Hours (Average per Officer)

200.0

2018

2019

2020

3-YR AVG

115.4 98.5

100.0

64.1

79.0 55.7

66.4

51.3

42.8

107.3 90.3

40.9 11.3

0.0 In-house training

Formal external training

Total hours

Note: All formal external trainings were canceled due to the COVID-19 restrictions.

www.CRgov.com/Police

15 15

Performance Measures Strategic Performance Measures

The Police Department’s Five-Year Strategic Plan outlines our strategic priorities by providing guidelines, goals and measurements. The following performance measurements are reported each year in our annual reports:

1. Crime 2. Traffic Safety 3. Employees

4. Prepare for Future Growth 5. Community Policing & Partnerships 6. Technology, Equipment & Practices

Strategic Priority 1: Crime Part One Crimes (per 1,000 population)

16%

12%

2018

2019

12.1%

11.4%

Part One Crime – Part One crimes consist of eight offenses in the UCR reporting system: murder and non-negligent homicide, forcible rape, robbery, aggravated assault, burglary, motor vehicle theft, larceny-theft and arson. These serious offenses occur with regularity in all areas of the country and are likely to be reported to police. Castle Rock’s Part One crimes are at a low crime rate per 1,000 population compared to the three-year average benchmark on p. 14.

2020

11.4%

8%

4% 0.4% 0%

0.4%

0.5%

Violent Crimes

Property crimes

Response Times / Total Police Officers Priority 1 (Emergency calls)

08:38 07:12

67

71

73

05:20

05:14

75

100

79

05:46

05:22 04:19

05:14

80

05:52 05:04

80 60 40

02:53 20

01:26 00:00

0 2015

2016

2017

2018

2019

2020

Crime Analyst Products - 2020

Bulletins

Case Assists, 20% Bulletins, 40% Statistics/Analysis, 30%

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Reports

Statistics/Analysis Reports, 10%

Response Times – Prompt and effective delivery of police services continues to be important in our community. The Town’s geographical districts are aligned based on realtime data. Officers’ workload is balanced with proactive patrol deployments. This data-driven approach to deployments ensures that officers are in the areas with the highest volume of activity.

Case Assists

Castle Rock Police Department

Crime Analyst – The crime analyst provides many pieces of information that are shared within the agency and the public including bulletins, statistical analysis, maps, series information, forecasts and predictions. The analyst also assists CRPD officers and detectives in case investigations and publishes weekly and monthly reports to highlight trends and help direct police resources.

Strategic Priority 1: Crime (continued)

Clearance Rates – Clearance rates reflect the percentage of arrests on reported crimes.

This information is used as a performance measure for year-to-year comparisons within the organization as well as comparisons within similar law enforcement agencies.

Clearance Rates 2018

100%

2020

100%

93%

92% 69% 53%

50% 27% 18% 15% 0%

Recovered Stolen – One of the functions of a police department is to recover and return stolen property to its rightful owner.

In 2020, recovered stolen property reflected an increase of 100 percent from the previous year; the recovered stolen vehicles increased 15 percent.

2019

150%

Aggravated Assault

36%

75%

67%

61% 40%

50% 38%

35%

40%

35%

n/a n/a n/a

Burglary

Homicide

Motor Vehicle Auto Theft

Rape

Robbery

Theft

Recovered Stolen (Property / Vehicles) 2018

100%

2019

75%

2020

69% 59%

50%

10%

6%

12%

0% Property

Emergency Management Training Maintaining an effective emergency management system, and response to and recovery from a critical incident, is extremely important to this department. One measurement is the participation of local or countywide emergency management training exercises.

In 2020, the department did not participate in multi-jurisdictional trainings due to COVID-19 restrictions.

8

Emergency Management Training (Local / Countywide) 7

6

4

4

2

0

0 2018

Emergency Management Meetings Another measurement of maintaining the capability of effective emergency management is the quarterly meetings with the Castle Rock Fire and Rescue Department’s Executive Staff. The Police and Fire departments work in conjunction to maintain effective emergency management capabilities.

Vehicles

6

2019

2020

Emergency Management (Police/Fire) Quarterly Executive Staff meetings

4

3

3 2

2

0 2018

2019

www.CRgov.com/Police

2020

17 17

Performance Measures-continued Strategic Priority 1: Crime (continued) Crisis Intervention Team (CIT) (Trained Personnel) 2018

2019

2020

100%

82%

74%

70%

64% 47%

50%

35%

0% Dispatch

Sworn Officers (less Command Staff)

Victims Assistance Unit (Call Outs on Critical Incidents) 100%

100%

100%

99%

2018

2019

2020

Crisis Intervention Team (CIT) – The CIT team continues to connect individuals suffering from mental health issues with the appropriate levels of mental health services. Training is conducted annually for our sworn officers and dispatch personnel.

Excluding command staff, our CIT certified staff included: • Police officers (57) or 74 percent • Dispatchers (9) or 47 percent

Victims Assistance (VA) Unit – The VA Unit continually strives for 100 percent response on all critical incidents. This unit works with crime victims during traumatic events to provide support and resources as needed.

More information about this unit is available on p. 28.

50%

0%

Strategic Priority 2: Traffic Safety Traffic Crashes (per 1,000 population)

16.0

2017

13.6 11.5

12.0

2019

2020

3-year Avg

11.3 9.0

8.0

3.5

4.0

0.0

0.7 0.5 0.3 0.4 Crashes (Injury)

18 18

2.6

1.7

2.5

0.0 0.0 0.0 0.0 Crashes (Non- Injury)

Crashes (Fatalities)

0.0 0.0 0.0 0.0 High Crash Location Rate

Crash Fatalities (Alcohol related)

Castle Rock Police Department

Traffic Crashes – Traffic safety continues to be one of the department’s foremost concerns for our growing community. We work to identify the resources necessary to reduce both the number and severity of traffic crashes and increase public satisfaction with our traffic conditions.

Despite, the Town’s 5.1 percent increase in population between 2019 and 2020 (72,168 to 75,857), the Town’s total crashes (per thousand population) decreased in all categories.

• Injury crashes decreased 40 percent • Non-injury crashes decreased 21.7 percent • High-crash location rates decreased 34.6 percent The Town’s traffic crashes were also lower than the three-year average.

Strategic Priority 3: Employees

The department continues its reputation as being one of the most highly regarded law enforcement agencies along the Front Range and firmly believes our greatest asset is our people.

Continuous investment in our human capital pays huge dividends. Maintaining a well-trained and well-equipped workforce ensures the highest levels of professionalism and service are being extended to the citizens of this community.

We also understand today’s police officer wants to be part of something special. We are very proud to have the ability to recruit and retain the finest officers in the profession. With this in mind, we strive to maintain a 90 percent staffing level throughout the year. Our goal for sworn applications received is based on a three-year average (≥ 398). In 2020, the department held one hiring for POST-certified applicants only; thus, the lower rate of applications.

We continue to look for opportunities to host various trainings in Castle Rock.

Townwide Award Recognition – The Police Department recognizes the importance of employee accomplishments throughout the year.

We encourage submissions to the Townwide employee recognition awards as well as our in-house awards board nominations. The Town’s applause and value awards are two examples of the Townwide recognitions.

Sworn Applications ≥ 398 (3-year avg) Staffing Levels ≥ 90%

Staffing Levels:

Sworn applications

99.1%

99.9%

100.0%

100.0% Goal ≥ 90%

584

600

75.0% 450 Goal ≥ 398

358

50.0%

300

25.0%

123

150 0

0.0% 2018

2019

2020

Training Unit (Trainings Hosted by CRPD) 6

6

4

4

2

1 0

2018

2019

2020

Award Recognition (Townwide & CRPD) (Number of submissions)

100

Town of Castle Rock Award Recognition

CRPD Recognition

100

TOTAL

83 75

80

67 57

60

48

50

28

51

40

25

20

35

29

16

0

0 2018

2019

2020

Strategic Priority 4: Prepare Future Growth

The Town continues to see a steady increase in population. Between 2019-2020, our community experienced a 5.1 percent population increase.

During this same time, the department’s calls for service decreased by 7.9 percent. The department continues to monitor our Town’s growth trends and responds appropriately with staffing and resource requests.

Calls for Service / Population Growth Calls for service 71,062

100,000

73,824

73,306

71,699

64,117 80,000 60,000

69,450

63,753

56,266

51,573

54,238

75,000

69,234

56,645

59,189

62,188

65,520

69,338

72,168

75,857

60,000 45,000

40,000

30,000

20,000

15,000 -

0 2012

2013

2014

2015

2016

2017

2018

2019

www.CRgov.com/Police

2020

19 19

Performance Measures-continued Strategic Priority 4: Prepare for Future Growth (continued)

Priority Type

2018

2019

2020

Priority 1

1,006

994

1,068

Priority 2

10,256

10,898

10,024

Calls For Service Per District 30,000

75,000

63,782

25,000

62,469

22,155

20,000

17,075 16,340

17,215 15,509

15,000

58,589

60,000

21,304

45,000

17,018 14,665

30,000

8,903

10,000

18,934

7,972

7,750

15,000

5,000

2018 District 1

2019 District 2

District 3

2020 District 4

Total CFS

CRPD District Map

1

2

4 3 Copyright 2016, Town of Castle Rock (GIS Department)

20 20

Castle Rock Police Department

Priority Calls for Service – These incidents require an emergency response where an immediate threat or risk to life exists and are classified as Priority 1 calls. Priority 2 calls are urgent calls in which officers respond directly and without delay but do not respond with emergency lights and sirens. One of the most common sources of Priority 1 and 2 calls are citizens calling 911. There was a 7.4 percent increase in our Priority 1 calls from 2019 while the Priority 2 calls decreased by 8 percent.

Calls for Service (CFS) – Patrol officers responded to approximately 1,127 calls for service per week. Each patrol team was staffed with eight officers. These officers are assigned to four districts within Castle Rock as shown on the District map below.

Note: The department’s total calls for service was 63,753 in 2020; this number is comprised of all four districts and all assist outside agency calls (AOA). The total for our four districts alone was 58,589.

CRPD utilizes Decision Support Software (DSS).

This analytical tool improves efficiency and accuracy of statistics. To effectively provide service to our increasing population, the department needs to grow in response to that demand. Such an expansion necessitates hiring personnel and acquiring physical resources, as well as developing strategies and methods for providing quality services to the entire community.

Castle Rock Police strives to keep our community among the safest in the state. The Town of Castle Rock and Police Department experienced the following growth-related changes from 2018-2020: • • • •

Population (9.4 percent increase) Sworn officers (6.7 percent increase) Response times (12.1 percent increase) Calls for service (8.2 percent decrease)

Strategic Priority 5: Community Policing and Partnerships

Victim Advocate Volunteers – In order to provide 24 hours/7 days a week services to our victims of crime, we utilize a volunteer staff of victim advocates. This unit also provides night and weekend coverage to victims and their families involved in tragic events. Several volunteers provide office assistance throughout the week. The advocate volunteers committed 5,396 hours.

Volunteers in Police Service (VIPS) – Community Safety Volunteers (CSV) devoted 1,018 hours (73.4 percent decrease from 2019 due to COVID-19 restrictions). This unit supports patrol and traffic officers, municipal court, and many Town events. Administrative volunteers assisted with 483 hours of clerical duties (30.4 percent decrease from 2019). These volunteers assisted within the investigations unit. The department is extremely appreciative of all our volunteers and their continued service and support.

Community Policing – The Community Policing philosophy is to assist the public in establishing and maintaining a safe and orderly social environment to live, work and play.

Apprehending criminals is one important goal of policing, yet it is not necessarily the most important goal. The Community Partnership Unit is dedicated to solving crimes and resolving citizens’ concerns by working with and gaining support from the community. The most effective solutions include coordinating relationships between the police, citizens, local government and businesses to address the problems affecting the community.

The department relies on officers to embrace and apply this philosophy in their daily work and to engage the community in a variety of ways including: Town and HOA meetings, surveys, interest groups and programs such as our Explorer Unit, Citizens Police Academy, National Night Out, Coffee with a Cop, and the Crime Free Multi-Housing program.

Calls for Service:

Victim Advocates:

Volunteer Hours:

Calls for Service / Volunteer Hours 5,563

600

VA Volunteer Hours

5,396

6,000

387

4,000

4,853 400

419

375

2,000

200

-

0 2018

2019

2020

VIPS: Community Safety Volunteer Hours 4,000

3,000

3,831 2,925

2,000

1,018

1,000

0 2018

800

2019

2020

VIPS: Administrative Volunteers in Police Service (number of hours) 694

600

483 400

277 200

0 2018

2019

2020

Explorer Unit Post #401 (Service Hours)

4,500

3,349 3,000

2,649

1,500

1,050

0 2018

2019

www.CRgov.com/Police

2020

21 21

Performance Measures-continued Strategic Priority 5: Community Policing and Partnerships (continued) PIO - Training Hours 400 316.5

306

300

200

100 26 0 2018

2019

2020

Communications & Marketing Programs 125,000

2018

2019

2020

105,906 100,000 79,252

83,554

75,000 50,000 25,945

25,000

28,821

27,673

Public Information Office (PIO) – In 2020, the Castle Rock Police Department revised the PIO from a sworn officer to a civilian position.

During the hiring process, five part-time sworn PIOs worked together to manage media and on-call requests. The PIO team continues to represent CRPD as well as Castle Rock Fire and Rescue. Due to the pandemic and staffing changes, the PIO hours were limited in 2020.

The 26 hours comprised of: • International Association of Chiefs of Police virtual conference • Basic and advanced PIO courses • Colorado Open Records Act Law The top five most visited pages on the Town’s police website and mobile app usage are: Police Landing Page, Becoming a Police Officer, CodeRed, Police Records, and About Police.

Technology & Equipment – Implementing technology assists in reducing crime, improving Strategic Priority 6: Technology & Equipment employee safety, promoting transparency, increasing efficiency and anticipating crime trends.

Online Reporting: ePoliceReporting Identifying and implementing crime analysis 600 software and mapping tools provide police 434 management and employees with real-time 400 access to crime data. This efficiently allocates 248 244 and deploys resources using a data-driven, 200 intelligence-led policing approach.

New technology this year included an update for 0 our body-worn cameras. This also marked the first 2018 2019 2020 year hybrid patrol vehicles were introduced into the fleet.

0

Website Analytics (Top 5)

Website Mobile App Page Views

Online Reporting: Pawns/Precious Metals 8,000

6,610 6,000

6,046

4,000

3,437

2,000

0 2018

22 22

2019

2020

Castle Rock Police Department

Online Reporting – The ePoliceReporting system allows citizens to report many types of crime (e.g. theft, vandalism, trespassing, lost property, phone/internet scams). Online reporting increased 77.9 percent from 244 to 434. Pawn stores also reported their 2020 transactions online in the Pawns/Precious Metals chart and experienced a 43.2 percent decrease from the previous year.

Department Statistics Other Department Statistics

Additional statistics are found within this section. The data incorporates the National Incident-Based Reporting System (NIBRS), which collects data on each single incident and arrests.

Group A includes 52 specific crimes and 24 offense categories.

For each of the offenses, there are specified types of facts about each crime reported.

In addition to the Group A offenses, there are 10 offense categories in Group B for which only arrest data is reported.

CRPD 3-YR COMPARISON

Major Crimes and Trends

2018

2019

2020

193

225

215

19

9

28

0

0

0

32

30

26

244

264

269

Assault

Total Crimes increased by 388 incidents or 24.4 percent from 1,590 to 1,978.

Aggravated Assault Homicide

Total Person Crimes increased by 5 incidents or 1.9 percent from 264 to 269.

Total Property Crimes increased by 383 incidents or 28.9 percent from 1,326 to 1,709.

Sex Offenses TOTAL Person Crimes Burglary

93

96

78

274

309

470

69

62

110

1

4

3

882

855

1048

TOTAL Property Crimes

1,319

1,326

1,709

TOTAL CRIMES

1,563

1,590

1,978

Fraud Motor Vehicle Theft Robbery Theft, Embezzlement

NIBRS Crime Trends 2017-2019 Comparison

2018

2019

2020 1048

1050

882

855

700

470 350

193

274

225 215

19 0 Assault

9

28

Aggravated Assault

309

93 96 78 --N/A-Homicide

32

69 62

30 26

Sex Offenses

110 1

Burglary

Fraud

Motor Vehicle Theft

4

3

Robbery

www.CRgov.com/Police

Theft

23 23

Department Statistics - continued Animal Control Unit (ACU) – Staffed daily, with the exception of holidays, two animal control officers patrol during the hours of 8 a.m. to 6 p.m.

In the event an animal control officer is not available, all animal calls for service are directed to the patrol division. In 2020, the ACU managed 79.6 percent of all animal-related calls for service (1,721 of the total 2,162). The unit experienced a 10 percent increase from their 2019 service calls (1,561 to 1,721). More information on the Animal Control Unit is found on p. 32.

Animal Control - Calls for Service Animal Control Unit

3,750

Total Dept. Animal Calls

2,897

3,000

2,523 2,250

2,162 1,837

1,721

1,561

1,500

750

0 2018

2019

2020

Other Crimes of Interest 2018

750

2019

2020

631 600

450

400 340

370

341

300

150

159

182

Other Crimes of Interest – The following changes were identified between 2019 and 2020: • Identity theft: 72.5 percent increase • Shoplifting: 8.5 percent decrease • Vehicle trespasses: 71.2 percent increase

182

110

0 ID Theft

Shoplifting

Vehicle Trespasses

Investigations Unit Case Management

2,500 2,232

2,384

2,342

2,000 1,500

Investigations Cases Assigned – Cases not closed by the Patrol Division are assigned to the Investigations Unit. This year, Investigations experienced a 1.8 percent decrease in case management (2,384 to 2,342).

Note: The 2018-2019 statistics were revised slightly due to a revision in the case assignment process.

1,000 500 2018

2019

2020

K9 Total Deployments

150

116 Total 100

NARCOTICS DEPLOYS, 32

95 Total NARCOTICS DEPLOYS, 41

60 Total NARCOTICS DEPLOYS, 25

50

Patrol Deployments, 84

Patrol Deployments, 54

Patrol Deployments, 35

2018

2019

2020

0

24 24

Castle Rock Police Department

K9 Unit – The unit’s total deployments decreased by 36.8 percent (95 in 2019 to 60 in 2020). The decrease was largely related to a vacancy within our K9 Unit during the majority of 2020. Refer to p. 31 for additional information.

Property & Evidence Unit – This unit houses thousands of pieces of property and evidence for our department. Between 2019 and 2020, a 16.5 percent increase was identified in the number of intakes for the department with a 63.7 percent increase in disposed property.

• Intakes include all items booked into the property and evidence unit. Evidence includes items tying the suspect to both the crime and the victim.

• Disposed property refers to the methods used to dispose of property or evidence and includes items returned to owners, sent to auction, or destroyed. Prior to any article being disposed, the case is researched, and a two-step review process is completed ensuring each item is disposed correctly.

The property and evidence unit undergoes an annual audit. In 2020 they received a score of 99.1 percent. During this audit, a few procedural inaccuracies were identified and corrected.

Traffic Unit – The Traffic Unit strives to handle 50 percent of all traffic crashes occurring in the Town of Castle Rock’s jurisdiction. The percentage of calls handled by the Traffic Unit increased in all areas as shown at right. Between 2019 and 2020, there was a 22.4 percent increase in abandoned vehicles; 8.9 percent in parking enforcement; 3.1 percent in parking tickets, and 85.7 percent in traffic stops.

Property & Evidence Unit 2,000

2018

1,834

2020

1,273 1,093 1,000

907 689

554

0 Property/Evidence Intakes

Disposed Property

Property & Evidence Unit Annual Audit Score 100%

99.3%

99.3%

99.1%

2018

2019

2020

50%

0%

Traffic Unit (Percentage of Call Types)

120% 100%

93%

80%

90%

98%

96%

2018

2019

2020

99% 91%

76%

60%

49%

46% 40%

35% 18%

20%

16%

0% Abandoned Vehicles

The Traffic Unit also investigated 49.5 percent of all public roadway crashes, which is a 2 percent decrease from 2019 (50.5 percent).

Note: Data excludes all private property crashes.

2019

937 TOTAL

400

Parking Tickets

Traffic Stops

Traffic Unit (Percentage of Total Crashes)

1200

800

Parking Enforcement

379 (40.4%) Traffic Unit

899 TOTAL 454 (50.5%) Traffic Unit

558 (59.6%) Patrol Division

445 (49.5%) Patrol Division

2018

2019

707 TOTAL 350 (49.5%) Traffic Unit 357 (50.5%) Patrol

0

www.CRgov.com/Police

2020

25 25

Administration division Police Chief Jack Cauley oversees the Administration Division. This division includes the police chief, one senior media relations specialist, administrative supervisor, and one senior office assistant. The division is responsible for providing: • Overall direction to the agency and personnel • Ensuring quality police service to our residents and business owners • Managing the department’s budget and purchasing • Messaging for the department (i.e., social media) • Maintaining department’s website content

PIO Temby

In 2020, the department welcomed Taylor Temby as our new Public Information Officer (PIO). This position transitioned from a sworn to civilian position with duties involving emergency crisis communication, media relations, social media management, marketing and public relations. The PIO also maintains enhanced communication and marketing programs for the department.

PIO Temby has extensive experience in local news, working as both a multimedia journalist and sports • Public Safety Commission liaison reporter. Prior to joining CRPD, she spent six years • Disseminating department’s TRAKiT issues, at 9NEWS in Denver, most recently covering which are citizen concerns received through the Colorado’s high school, college and professional Town’s website portal: Report a Concern athletes. Temby was responsible for shooting, editing, writing, producing and presenting her own Town's Police Website (Action/Activity by Administrative Staff) broadcast stories, and she brings her passion for 2,000 storytelling to the department. Her work on the 1,677 1,500 morning show for two years as a multimedia 1,176 producer provided 1,000 additional experience 878 working with local law 500 enforcement agencies in understanding emer2018 2019 2020 gency communications and how first responders The Town’s website is designed and updated by the Town’s administrative staff. The chart displays the number of pages our best disseminate inforpolice administrative staff created or revised during 2019. There mation to the media was a 30 percent decrease in activity from 2019 to 2020. during a crisis.

Please refer to p. 22 TRAKiT - Town Concerns & Issues (re: Police Department Issues) for the types of training 500 involved in this unit.

417 404 375

PIO Taylor Temby

345

250

125

0 2019

2020

26 26

Castle Rock Police Department

r elc o l ome Aboard, Tay

W

Town issues and concerns may be sent through the Town’s TRAKiT system at CRgov.com. The issues are then forwarded and tracked by the administrative staff for proper follow-up.

!

2018

Financial Summary The Police Department operated within budget in 2020. The total amended budget for the year was $15,661,946.

Of this amount, the department spent $14.87 million (5.1 percent under budget).

Additional financial reports are found on the Town’s website: CRgov.com/Transparency.

Police Department Budget (amended) (2014-2020)

s

Dollars in Millions

$20M $15M $10M

$10.2M

$10.9M

$11.8M

$13.1M

$14.1M

$14.9M

$15.6M

2018

2019

2020

$5M $0M

2014

2015

2016

2017

2020 Actual Expenditures / Percent of Amended Budget

Supplies 648,569 4%

Capital 76,750 1%

Transfers Out 378,728…

Services & Other 1,017,933 7%

Personnel Services & Other Supplies Capital Transfers Out

Personnel 13,539,966 86%

www.CRgov.com/Police

27 27

Investigations Division Commander Tim Gorman manages the Investigations Division, which includes 1-sergeant, 6-detectives, 1-Financial Investigative Regional Strike Team (FIRST) detective, 1-Impact detective, 1-crime analyst, 1-senior office assistant, 1-property and evidence technician, 1-victim assistance coordinator, 1-victim advocate and 15-volunteers, which include 11-victim assistance volunteers and 4-volunteer chaplains.

Specialized Investigation Units • Chaplain Program • Crime Analysis Unit • Detective Unit (Criminal Investigations) and includes the Impact and FIRST units • Property and Evidence Unit • Victims Assistance Unit Chaplain Program

The chaplains serve as support for members of the department, their families and members of the public in times of crisis. They assist us by responding to callouts or critical events, attending department functions, providing support and counseling for our members.

Crime Analysis Unit

The crime analyst works alongside officers, detectives, and command staff to assist in research, trend and pattern identification, statistical analysis, open source investigations and crime prediction. The analyst creates a weekly report to keep officers aware of emerging crime trends and develops these findings into a monthly Pattern, Analysis, and Response (PAR) report. PAR is central to the stratified policing model and assists command staff in both identifying problems and forming solutions. The analyst is also integral to inter-agency communications by creating and disseminating bulletins to agencies across the front range, attending informational meetings and networking with other crime analysts.

28 28

Castle Rock Police Department

Detective Unit

The Detective Unit has an authorized strength of eight and includes one sergeant and eight detectives. The unit investigates all crimes, including misdemeanors not cleared by the Patrol Division, felonies, missing persons and unattended deaths. The detectives are assigned as follows: • Crimes against persons (2) • Financial crimes/organized retail crimes (1) • Impact Team/drug offenses (1) • Property crimes (3) • Special victims crimes/sexual assault crimes (1) Specialized Detective Units Castle Rock Police Department participates in two multi-jurisdictional teams consisting of detectives from Castle Rock, Lone Tree and Parker police departments as well as the Douglas County Sheriff’s Office. These units (Impact and FIRST) focus on financial crimes, criminal offenses, behaviors, and street level narcotic trafficking based on repeated patterns and methods.

One CRPD detective is assigned to each of the teams.

Property and Evidence Unit

Following department guidelines, in coordination with the District Attorney and state statute, our property and evidence technician works alongside the detective unit to log, store, secure, and release all evidence and property received. The technician also assists in officer training regarding proper collection and the packaging of evidence. During major crime scenes, the assistance of the technician is critical in transporting and logging the numerous pieces of evidence.

Victims Assistance Unit (VAU)

The Victims Assistance Unit works alongside crime victims with fairness, dignity, and respect during a traumatic time or tragic event. The unit ascertains the rights of all victims have been afforded to them through the Colorado Constitution Victims’ Rights Act, (C.R.S. 24-4.1-302). Its job is to provide victims and witnesses of criminal offenses with the support and aid necessary to mentally and physically adjust to their victimization.

Other duties include providing referral information

and making outreach contact. Victim advocates are the liaison between the criminal justice system and the victim. All victim assistance services are developed to competently serve victims of all cultures and ethnic backgrounds. More information is on our website: CRgov.com/VA Other Areas of Division Responsibility

Drug Take Back program - Our permanent collection container is located in the department’s lobby. Expired or unused medications are accepted Monday through Friday during business hours, with the exception of holidays. During 2020, 175 pounds of drugs were collected and disposed in observance of state and federal regulations.

Stratified Policing - This organizational model of problem solving, analysis and accountability is an approach to crime reduction that seeks to overcome the weakness of current policing methods, while at the same time incorporating evidence-based practices. The Stratified Model distinguishes among different types of problems for which crime reduction strategies are implemented and designates responsibility based on the type of problem and resources necessary to address the problem. By separating and distinguishing these types of problems, different analyses, responses, and accountability mechanisms are carried out by various personnel within the agency, which “stratifies” the workload and responsibility for problem-solving and crime reduction.

Weekly updates are provided to our command staff and focus on action items and results. The chief, commanders, supervisors and the crime analyst determine the best course of action. Gaining actionable intelligence and insights from the data and then distributing it in focused and stratified manner ensures everyone knows their responsibilities in addressing immediate, short-term, and long-term issues.

Outstanding Teamwork In September of 2020, the Castle Rock Police Department received anonymous threats that a gun and several bombs were going to be used at a high school in Castle Rock. At the time, the school was fully conducting in-person student learning and was in session with students and faculty present at the school. Due to the potential threat of violence, there was an extensive police response to the school with over 20 CRPD officers, detectives and support personnel as well as multiple additional officers from other agencies. Due to the threats, the high school as well as other additional schools in the area were canceled. Bomb detection dogs responded and the threat was ultimately determined to be false.

CRPD detectives spoke with a male suspect for several hours on the telephone and determined he was the self-proclaimed leader of an online hacker group, which targets and provides false threats of violence against schools, hospitals and government facilities across the United States in an attempt to gain notoriety. Due to the serious nature of this incident, and the connection to other similar unsolved cases across the United States, the FBI was brought in to assist.

Through the investigation, a CRPD detective identified and obtained confessions from a teenage male suspect in the United Kingdom, as well as a local teenage female student from the high school in Castle Rock. Our detective worked with police in England, and the male suspect was subsequently located, arrested and criminally charged in England.

The local female student was also criminally charged.

This was an outstanding display of teamwork to quickly identify suspects and potentially stop additional threats of violence from occurring elsewhere.

The mission is to focus on intelligence-led investigative techniques – a strategy that reduces crime through strategic management and an effective enforcement of strategies targeting prolific offenders.

www.CRgov.com/Police

29 29

Patrol Division Commander Sam Varela manages the Patrol Division, which included 49 sworn positions. This division also manages the Explorer Unit consisting of 14 explorers.

The patrol division responds to both emergency and non-emergency calls for service. When not responding to calls, officers employ data-driven and community policing strategies to deploy to specific areas of the community. This model utilizes proactive-policing strategies to deploy officers where they are most needed based upon detailed analysis of crime, CFS and the needs of our community.

Duties

In most cases, when calling for assistance, a patrol officer in a marked police vehicle responds. These men and women patrol the streets 24-hours a day, 7-days a week. Our patrol officers work a 4/10 shift schedule, which are divided into six watches on both sides of the week. A-side works Sunday-Wednesday with an identical watch schedule working B-side, WednesdaySaturday. Duties vary but most include traditional law enforcement: • Response to emergencies and in-progress crimes • Conduct onscene investigations (fingerprinting, photography, interviewing, and interrogation) • Documenting crime report incidents • Arrest and book criminal offenders • Stop traffic violators (warn or cite driver) • Patrol their assigned areas (checking residential and business areas for illegal activity) Additional Responsibilities

In addition to these duties, patrol officers have other responsibilities. Solving neighborhood or community problems often requires several meetings with involved parties. Our officers work within the Community Partnership Unit philosophy and are familiar with: • Streets, residents, and businesses of assigned areas • Criminal element and problem locations • Proactively involved in community events • Utilizing problem-solving techniques such as mediation, counseling, and referral to other agencies

30 30

Castle Rock Police Department

COMMUNITY ACTION TEAM (CAT)

CAT is an active full-time unit specifically addressing pattern crimes at the patrol level while utilizing crime analysis products/intelligence (data-driven policing).

These officers continue to conduct directed operations utilizing analytics, intelligence, and the cultivation of internal and external partnerships. They work closely with regional task forces and operate in a variety of modes to include uniformed patrol in marked vehicle as well undercover operations in unmarked vehicles.

Officers assigned to this unit also assist the division with case investigations and follow up.

Crisis Intervention Team (CIT)

The Crisis Intervention Team connects individuals suffering from mental health issues with appropriate levels of mental health services. Goals include training law enforcement officers in the recognition of mental illness, enhancing verbal crisis de-escalation skills and providing more streamlined access to community-based mental health services.

Explorer Unit

Explorer Unit, Post #401, is a division of the Boy Scouts of America and is an organization for young adults (ages 14 to 21). Our Explorer Unit consisted of 14 explorers in 2020 and is supervised by Officers J. Lane and T. Thompson.

Field Training Officers (FTO)

Field Training Officers are a dedicated group of sworn members responsible for training all new recruits. FTOs trained 17 new officers in 2020.

Honor Guard

The Honor Guard continues to train in drill and ceremony functions while answering requests for ceremonial duties within our community as well as outside the Town of Castle Rock.

K9 Unit

The K9 Unit is comprised of K9 handlers Officer Fellows and his Police Service Dog (PSD) Shogun and Officer Gondeck and partner PSD Maverick. The unit provides deployments in patrol and narcotics, not only for our department but for outside agencies upon request.

Public Safety Training Facility The training facility opened in June of 2020. Home to both CRPD and CRFD, the building provides the Town’s public safety agencies with additional space for handson and classroom training sessions. CRPD Commander Varela was an integral part of the design and build team, ensuring the facility would appropriately accommodate CRPD’s continuing-educational goals.

This integral training facility will be utilized for upcoming special events and programs such as swearing-in and award ceremonies, Your Town Academy, Citizens’ Police Academy, Explorer training events, and the Youth Police Academy.

The PSTF resides next to the already-existing fire training tower and the south building, creating a training campus.

Officer Gondeck/Maverick

Officer Fellows/Shogun

Douglas County Regional Special Weapons and Tactics (SWAT)

The department participates in the multi-agency, Douglas County SWAT team. This unit consists of officers from Castle Rock, Parker, and Lone Tree police departments and deputies from Douglas County Sheriff’s Office. The team includes an operations commander, tactical commander and team leaders. In 2020, SWAT responded to approximately 20 missions.

CRPD SWAT Officers

K9 Unit Welcomes Maverick Our department welcomed new members to the K9 Unit – Officer Gondeck and his partner Maverick.

Officer Gondeck began his law enforcement career in June 2017 and was hired by CRPD in July 2019. K9 Maverick joined Officer Gondeck in October 2020 and the pair began their training. Gondeck and Maverick completed their training certification in early 2021.

Maverick is a Belgian Malinois; he was born in August 2019. He holds a dual K9 certification, and he specializes in patrol work and narcotics detection.

Police Service Dog Maverick www.CRgov.com/Police

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Special Operations Division Commander Jason Lyons manages the Special Operations Division. This division includes: 2-sergeants, 3-Community Partnership Unit officers, 2-school marshal officers, 3-school resource officers, 1-community response team officer, 4-traffic officers and 1-downtown liaison officer. The division is supported by 2-animal control officers, 10-community safety volunteers and 2-administrative volunteers.

The Special Operations Division specializes in the following units: • Animal Control Unit (ACU)

Community Partnership Unit

• • • • • • • • •

The Community Response Team is a partnership with Douglas County Sheriff’s Office and numerous civilian agencies in the Metro area dealing with mental health concerns in our community.

The collaborative unit is comprised of four teams, consisting of an officer or deputy teamed up with a mental health clinician. These teams go into the field and work with those in crisis, freeing up patrol officers to deal with assigned duties. A case manager supports and guides those in need to available community resources. Currently, each team works 40-hours per week dealing with people in crisis and conducting follow-up sessions.

Bike Unit Community Events Community Partnership Unit (CPU) Community Response Team (CRT) Downtown Liaison Officer (DLO) School Resource Officers (SRO) School Marshal Officers (SMO) Traffic Unit Volunteers in Policing (VIPS)

Animal Control Unit

The Animal Control Unit is comprised of two full-time animal control officers and is responsible for animal licensing, animals at large, dangerous animals, returning lost animals to their owners, barking dogs, investigating dog bites and animal cruelty.

Information on how to license your pet is found within our police pages on the Town’s website: CRgov.com/ AnimalLicensing.

The CPU addresses community issues and works in several programs including the Crime Free MultiHousing and Crime Prevention Through Environmental Design (CPTED) programs. Both proactive programs assist in reducing crimes within our community. Our CPU officers utilize problem-solving methods to address a variety of community issues: homeowners associations, downtown parking, community events, graffiti and school-related concerns.

Community Response Team

Officers in Schools

The department provides three full-time school resource officers who dedicate their time during the school year to Castle View High, Mesa Middle and Castle Rock Middle schools. The School Marshal program is a partnership between the police departments of Douglas County, the Douglas County Sheriff’s Office and the Douglas County School District. Our two school marshals work at the various Community Events elementary and middle schools throughout Town, This division works closely with other agencies and is responsible for staffing the appropriate police personnel providing additional school security and student for Town-sponsored events and many outside vendors. mentoring.

Traffic Unit More information is found under “Find an Event” or navigating directly to: CRgov.com/Events.

Castle Rock promotes traffic safety by requiring specifically-trained officers to be dedicated to crash Note: Most of the Town’s 2020 special events were investigation, enforcement of state and municipal canceled due to the COVID-19 restrictions. traffic laws, traffic complaints and drunk-driving recognition. The unit consisted of four officers enforcing traffic laws and improving road safety.

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Castle Rock Police Department

Volunteers in Policing

The department utilizes Volunteers in Policing who serve our department selflessly.

• Community Safety Volunteers (CSV) provide community policing in its most basic form. It is a structured way for residents to help provide for the safety and security of their community. CSVs support major activities of the department, such as patrol, traffic, community policing, special events and activities where their unique expertise or life experience is of benefit.

Over the past year, we added several new CSVs. The unit provided 1,018 service hours showing a significant 73.4 percent decrease from their 2019 hours (3,831), which was largely due to the COVID-19’s restrictions in place during 2020.

• Administrative volunteers work alongside staff in many capacities. These volunteers provided 483 hours in 2020, which was a 30 percent decrease from 2019 (694 hours).

More information regarding volunteering is available on our website: CRgov.com.

New Senior Outreach Program: R-U-OK It can be lonely and a bit scary for the elderly living on their own. That feeling of isolation was only worsened with the Coronavirus pandemic.

CRPD instituted a new way to keep up with seniors living alone, while providing a little peace of mind.

During a chance encounter with a resident living alone after the loss of her husband, CRPD Officer Lane led the effort to create the R-U-OK program for seniors or anyone with a disability living on their own.

“Seeing what she was experiencing firsthand left me with a strong desire to make sure she, and others in her same situation, have a connection to the community and don’t feel lonely, even though they’re living alone,” said Lane.

The goal of the R-U-OK program is to regularly connect with the most vulnerable populations to make sure they are doing well, are safe and help identify any needs they may have. There is no charge for the program, and it is available to any senior citizen over 65 years old or any disabled individual living alone.

“Individuals over 65 represent 9.5% of the residents in Castle Rock, and that percentage continues to increase,” said Chief Cauley. “This is an ideal time to establish the R-U-OK program and improve outreach and connections with this important group within our community.”

For more information on the R-U-OK program (or to apply), visit our website: CRgov.com/ruok

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The Traffic Unit investigated 49.5 percent of all roadway crashes in 2020. Newly implemented 3D-animated crash diagramming provides more complex crash scenes allowing officers to open roadways faster with a more detailed overview of a crash scene.

The Traffic Unit continues to partner with Colorado Department of Transportation (CDOT) in making local and state roadways safer through programs such as Click-It or Ticket, DUI campaigns and the Traffic Incident Management Program.

www.CRgov.com/Police

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Support Services Division Commander Todd Brown manages the Support Services Division, which included three sworn positions and 22 civilian positions.

There are three distinct functions within this division: • Communications Center (Dispatch) • Records Unit (includes Digital Media Technician) • Professional Standards, Training & Development Communications Center (Dispatch)

The Communications Center is staffed by two civilian communications supervisors and 15-full-time dispatchers. Supervisory duties include scheduling, training and ensuring efficient operations of the communications center.

and timely statistics to the National Incident-Based Reporting System (NIBRS), which is used by the Colorado Bureau of Investigation (CBI) and the Federal Bureau of Investigation (FBI).

Digital Media Technician

The Digital Media Technician processes approximately 16 different types of media recordings throughout our facility. This ranges from dispatch recordings, radio communication and department cameras (e.g. interview rooms, body-worn and vehicles).

Professional Standards, Training and Development Unit (PSTD)

The PSTD Unit oversees training for the department as well as the development of best practice policies.

The center receives all incoming 911 emergency calls Internal administrative investigations are also handled for service as well as administrative calls. Dispatchers within this unit. determine and coordinate appropriate police resources The average training per officer in 2020 was 90.3 hours.

Additional training information is found on p. 15. and response levels on each call.

• Colorado Association of Chiefs of Police (CACP) Dispatchers also perform specialized strategic The department maintains its Professional Standards dispatching for the department during both emergency Accreditation through CACP. This designation and non-emergency situations. The dispatch center demonstrates the department’s desire to continue to monitors and coordinates telephone, radio and teletype meet modern, best practice standards of excellence communications between unit personnel, outside and compliance. According to Colorado POST, there agencies and the public. are 204 Colorado law enforcement agencies and 38 Records Unit were CACP accredited.

The Record Unit is staffed by a civilian supervisor, • Integrating Communication, Assessments, and three full-time records specialists, and one digital Tactics (ICAT) Training - This training model media technician. The unit is tasked with scanning assists in resolving rapidly evolving crisis situations. documents into the Records Management System Through the use of live actors and scenario-based (RMS) and electronically storing/preserving all trainings, officers are required to demonstrate their police documents for a period of 10 years plus the understanding of the critical-decision making model. current year. Our records specialists produce accurate

2020 Answer Time - Communication Incoming Phone Calls <5 >10 Total 6-10 Incoming Calls

911 Calls Admin

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YTD

5,937

secs.

83.3%

secs.

14.8%

secs

1.9%

Records Unit Services Records Reviewed

Recordings

10,000

6,125 9,600

8,000 6,000 4,000

Records Requested

4,744 3,846 4,086

5,000 6,104 4,000

4,989 3,518

3,000

2,554 2,000

67,687

86.3%

12.0%

1.7%

Castle Rock Police Department

6,000

2,000 1,000

0 2018

2019

2020

Professional Standards, Training and Development Unit (continued)

• K9 Training - Officers train and learn tracking methods utilizing our K9 Unit throughout the year.

• Leadership Development group - Line and staff level supervisors received information and training during a

multi-week leadership course that focused on modern leadership philosophies and organizational cultures.

• NARCAN - Officers are instructed in the usage of the this nasal mist in mitigating opiate overdoses.

Embracing Virtual Technology The Coronavirus pandemic forced many businesses to move to a work-from-home model, and that was no different for certain divisions at the department.

To ensure the police department’s business continued without missing a beat, the command staff, victims assistance volunteers, and chaplains moved to virtual meetings every month.

The victims assistance volunteers were kept up-todate on the changing court processes and were able to continue their training through virtual guest speakers. In the situation of a VA volunteer being called out on an incident, they would respond via phone to keep both themselves and the victims comfortable.

Command Staff - Weekly Meeting

The chaplains also continued their planning, on-call scheduling and responded to crises following a socially-distanced model.

However, due to being considered essential workers, many of our officers, dispatchers and some civilian staff continued to report in person.

To maintain their safety, rather than meet in a conference room, employees would dial in from their individual offices or vehicles, which allowed CRPD to continue to meet with each other and those Town employees working from home.

Victims Assistance - Monthly Meeting

www.CRgov.com/Police

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Our Mission The Castle Rock Police Department is dedicated to excellence through community safety, innovation and public trust. Our goal is to provide for the safety and welfare of both the citizens and visitors of the Town of Castle Rock utilizing effective communitypolicing philosophies, including crime prevention, traffic enforcement, criminal investigation, crime-analysis and community involvement.

Our Vision To serve people one-by-one so together, we can create environments that are safe and secure, and where people can thrive.

Castle Rock Police Department 100 Perry St. Castle Rock, CO 80104 Non-emergency Dispatch: 303.663.6100

CRgov.com/Police Follow us

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CRpoliceCO

Castle Rock Police Department