Stay on The grow Bayfield
CRISIS DANGER & OPPORTUNITY
REACTIVE & CREATIVE
Will you REACT [cause & effect]
Consist of the Or CREATE same letters [cause the effect]
What is the Best Vitamin for a “Drama Free” Communicator?
Answer: “B1”
”RUDENESS IS THE WEAK MAN’S IMITATION OF STRENGTH” “
CLICHÉ FACT OPINION EMOTION
FEEDBACK Leads to BALANCE
Stop! Don’t Be Angry!
Don’t Should on People!
REDUCE RESISTANCE Eliminate these words and Find Your “Conversation Peace” SHOULD SHOULDN’T NEED TO STOP NOT OUGHT TO HAVE TO DON’T
Offering feedback 1. Tell Them what they did [fact] 2. Tell them how it made you feel -orState a consequence of their behavior 3. Awareness Statement: “Point it out, Bring it up, Put it on your radar, Thought you should know, Wanted you to be aware, etc”
Awareness = Change
LANGUAGE OF COLLABORATION MAY PREFER Feeling/Need I NOTICED & I’M WONDERING
CONFUSE THEM; DON’T DEFUSE THEM
You Do You!
Time to ACT
.
Step 1 - A
Ask/Invite Them to Talk/Meet [wait 10 minutes]
Step 2 - C
Clear Concise Statement [10-15 words]
Step 3 - T
Transfer Responsibility [repeat 10+ times]
Stay on the Grow! Thank you!
THANK YOU!
Let’s Create a “MASTERPEACE” Dr. Jody Janati | 651.210.2246
findyourconversationpeace.com findyourconversationpeace@gmail.com