Waves of Wisdom... Toucan Do It

WAVES OF WISDOM

WAVES OF WISDOM

TOUCAN ALWAYS LEARN MORE “The More You Learn, the Less You Know”

[and have you noticed that the people “who know everything” are often the most difficult]

THE WORDS “SILENT” AND “LISTEN” ARE BOTH COMPRISED OF THE SAME LETTERS. SOME PEOPLE ARE SILENCERS OF OTHERS AND SOME PEOPLE ARE LISTENERS. WHO WILL YOU CHOOSE TO BE?

The Curve of a Smile Can Set a Lot of Things Straight

TOUCAN DO IT!

MAKE THE…

EVERY HUMAN BEING WANTS THE SAME BASIC RESPECT; IT GOES BY MANY NAMES…

L.OVE E.NERGY A.TTENTION P.OWER

TOUCAN LOOK IN THE MIRROR!

QUESTION: “WHO IS RESPONSIBLE FOR MY ATTITUDE?”

WHAT CAN WE LEARN FROM THE TOUCAN? •Great Communication Point to Ponder: How does my voice add value at work with my co-workers and the guests?

•Personality: Flair/Full of Colors You will be noticed by others at work. Point to Ponder: What do I add to the organizational environment?

•Positive Energy Point to Ponder: Who am I? What vibe will I offer; am I fun, helpful, engaging, kind, joyful, passionate, determined, etc?

POINT TO PONDER: Once you decide to stop looking for a problem, you’ll never find one… so, are you part of the problem or part of the solution?

Goal: To Create a Positive Experience by Understanding Others Before Trying to Be Understood. Action: Be Kind, Focus Your Attention on What They are Saying, Listen and WAIT… Sometimes People Just Need to Vent and Be Heard

W- Why A - Am I - I T - Talking

W- What A - Am I - I T - Thinking

There is no “I” in Toucan because it takes the whole Toucan Team to make the Dream Work!

HAPPY HOLIDAYS!

…and a Toucan in a Palm Tree!

We Either Make Ourselves Miserable, or We Make Ourselves Strong.

The Amount of Work is the Same!

Create Wisely!

QUESTION: WHAT IS THE BEST VITAMIN FOR A DRAMA FREE COMMUNICATOR?

ANSWER: B1

Q: HOW DO YOU GET RID OF DARKNESS?

POINTS TO PONDER IF

THEN

Energy Flows Where Attention Goes…

Arguments Die with Neglect What You Focus On, You Attract…

Whether You Think You Can, What You Resist, Persists… or Can Not, You are Right You Bring About What You Think About…… You Can Choose Wisely

EFFECTIVE TOUCANS KNOW HOW TO FOLLOW THEIR “KNOWS”

TOUCAN’T ALWAYS BELIEVE WHAT YOU HEAR FROM OTHERS. TIP: SURVEY & ASK THE SOURCE DIRECTLY

“CHANGE THE WAY YOU LOOK AT THINGS AND THE THINGS YOU LOOK AT CHANGE” ~Dr. Wayne Dyer

There’s No Comfort in the Growth Zone & No Growth in the Comfort Zone.

Difficult Conversations are Often Full of Great Feedback & Positive Solutions

EXPLAINING WHAT IS WORKING ALWAYS SEEMS TO WORK. EXPLAINING WHAT ISN’T WORKING, RARELY SEEMS TO WORK.

TEAMWORK MAKES THE DREAM WORK!

EMPLOYEE MEMO: We Expect Great Things From You! Please Add Value Anyway Toucan!

You Don’t Have to be Amazing to Start; You Have to Start to be Amazing!

HOW CAN I CREATE MORE ACCOUNTABILITY? TOUCAN SAYS, “FOLLOW YOUR KNOWS…”

DO IT OWN IT

SOLVE IT SEE IT

IF ARGUMENTS DIE WITH NEGLECT, THEN ALL YOU NEED TO DO IS DROP THE ROPE IN THE TUG OF WAR

WE DON’T SEE THINGS AS THEY ARE; WE SEE THINGS AS WE ARE. WE CAN ALL LEARN FROM ANOTHER’S PERSPECTIVE.

PEOPLE WILL CONTINUE TO BE WHO THEY ARE; DESPITE YOUR OPINION OF THEM. FOCUS ON YOURSELF & IF YOU KNOW BETTER, DO BETTER!

THE CHINESE SYMBOL FOR CRISIS IS COMPOSED OF THE FOLLOWING TWO WORDS SUPERIMPOSED

DANGER

OPPORTUNITY

TACT IS THE ART OF MAKING A POINT WITHOUT MAKING AN ENEMY ~Isaac Newton

The Most Important Things in Life Aren’t Things

IT IS NICE TO BE NICE, BECAUSE IT IS NICE IT IS FAIR TO BE FAIR, BECAUSE IT IS FAIR IT IS RIGHT TO DO RIGHT, BECAUSE IT IS RIGHT

RIGHT?

FACT: There is More Strength in Your Vulnerability Than There Will Ever Be in Your Aggression

Toltec Wisdom by Don Jose Ruiz 36

Repeat After Me: I Can Do Anything for a Short Period of Time!

AVOID BECOMING A DOORMAT!

Silence is Compliance. In Other Words, Saying Nothing is Equal to Agreeing with Behaviors You Don’t Prefer. Name the Game and the Game Can’t Continue to be Played. Examples, “I noticed you were late again today.”

“I noticed you were rolling your eyes at me in the meeting this morning.”

Repeat After Me: “We’re Figuring it Out!”

AVOID “ARGUING” When You Give Resistance; You Get Resistance Tone: Winning & Being Right Goal: One Right Way/One Answer Focus: Combating & Competing Feeling: I am Right & Rude Strategy: Finds Faults in Ideas Approach: Closed Minded Points Out: Problems and Disagreements Position: Not Open to New Ideas Structure: Tight, Difficult, Controlled Aftermath: May Hold a Grudge Language: Argues: “…But” Should, Have to, Need to, No, You, Stop, Don’t, Never, Always, Can’t

TOUCAN “TALK” Tone: Learning & Understanding Goal: Finding the Best Solution Focus: Consulting & Collaborating Feeling: I am Learning & Kind Strategy: Finds Strengths in Ideas Approach: Open Minded Points Out: Potential Solutions and Agreements Position: Open to New Ideas Structure: Loose, Easy, Evolving Aftermath: Likely to Let it Go Language: Discusses: “…And” May, I Prefer, Tell Me More, I Feel/I Need, We, I Noticed

When You Give Respect; You Get Respect

GOT STRESS?

The Problem is Not the Problem. The Problem is Your Attitude About the Problem.

The Problem is How You See the Problem. The Problem is How You Feel About the Problem. The Problem is How You Think You are Going to Approach the Problem. You Create Your Own Problems.

GOOD NEWS: You Can Solve Your Problems.

Q: Why Did the Toucan Get Kicked Out of the Bar?

A: Because He Had a Very Large Bill

“RUDENESS IS THE WEAK MAN’S IMITATION OF STRENGTH”

Anger is One Letter Short of Danger!

Being Negative Only Makes a Difficult Journey More Difficult.

You May be Given a Cactus…

But You Don’t Have to Sit on It!

Treat Your Energy Like You Would Treat Your Money. Budget it, Save It, Find Ways to Increase It, Invest It Where You Know You Will Get a Return. Your Energy is Your True Currency. It’s Beneficial to “Pay” Attention to Others. It is Worth it to Start Seeing Others’ Worth! Become Wealthy!

May You Choose to Show Up to TI in a Way that Results in You Liking Yourself in the Mirror at the End of the Day

Peace is Not the Absence of Conflict; it is the Ability to Handle Conflict “Peace by Peace”

If the Ladder is Not Leaning Against the Right Wall, Every Step We Take Just Gets Us to the Wrong Place Faster

Listen with the Intent to Understand, Rather Than with the Intent to Reply

TOUCAN BEE FLEXIBLE; WE CALL IT ISLAND FLOW…

REFOCUS: Rather Than Counting Your Work Days, Make Your Work Days Count!

Give a Person a Hammer & the Whole World is a Nail. What Tools are in Your Toucan Toolbox?

“We must never become too busy sawing, to take time to sharpen the saw.”

Synergy is Better Than My Way or Your Way. It is Our Way.

YOU ARE RESPONSE-ABLE! Reactive People Are Often Affected by Their Surroundings. If the Weather is Good, They Feel Good. If It Isn’t, It Affects Their Attitude and Performance. Proactive People Carry Their Own Weather With Them.

They Are Still Influenced by External Stimuli, But Their Response is a Value-Based Response or Choice.

“I am not a product of my circumstances.

I am a product of my decisions.” ~ Dr. Stephen R. Covey

Anger is One Letter Short of Danger.

Control Your Emotions or They Will Control You!

BLOOM WHERE YOU ARE PLANTED!

“A GREAT MAN IS HARD ON HIMSELF; A SMALL MAN IS HARD ON OTHERS” ~Confucius

THE WORDS CREATIVE & REACTIVE ARE COMPOSED OF THE SAME LETTERS. YOU CAN CHOOSE TO “REACT” TO YOUR WORK EXPERIENCES [CAUSE & EFFECT] OR TO “CREATE” YOUR WORK EXPERIENCES [CAUSE THE EFFECT]

NO ONE CAN MAKE YOU FEEL INFERIOR WITHOUT YOUR CONSENT. ONLY YOU CAN GIVE YOUR POWER AWAY!

“THE ONE THING CONSTANT IN LIFE IS CHANGE!” AVOID BEING A DRAMA LLAMA & EMBRACE THE ISLAND FLOW!

If You Were Allowing Your Cork to Float, All Good Things Would Flow for You. Learn to Pop Right Back Up…

“What You Are Speaks So Loudly, I Can Barely Hear What You are Saying ~R.W. Emerson

In Other Words, Actions Speak Louder Than Words

You Don’t Lose if You Get Knocked Down; You Lose if You Stay Down

BE WHO YOU ARE AND SPEAK YOUR TRUTH, BECAUSE THOSE WHO MIND DON’T MATTER AND THOSE WHO MATTER DON’T MIND

I ONCE FORGOT HOW TO USE A BOOMERANG; BUT IT CAME BACK TO ME… THE GREATEST WEAPON AGAINST STRESS, IS OUR ABILITY TO CHOOSE ONE [POSITIVE] THOUGHT OVER ANOTHER [NEGATIVE].

THE HAPPIEST PEOPLE DON’T HAVE THE BEST OF EVERYTHING, THEY MAKE THE BEST OF EVERYTHING

WHAT’S THE TEA?

GREAT MESSAGE FOR ALL OF US: TELL MY MISTAKES TO ME, NOT TO OTHERS. BECAUSE MY MISTAKES ARE TO BE CORRECTED

BY ME, NOT BY OTHERS

THOUSANDS OF CANDLES CAN BE LIT FROM A SINGLE CANDLE AND THE LIFE OF THAT CANDLE WILL NOT BE SHORTENED. NOTHING EVER DECREASES

BY BEING SHARED; THERE’S NEVER ANYTHING TO LOSE.

WHAT IS CONFIDENCE? Do You Buy it at Walmart?

Confidence is Linked to Your Credibility, which is Composed of 2 things: Competence [Your Level of Intelligence on a Specific Task/Topic] & Character [Your Level of Compassion/Your Good Intentions]

The One Thing Constant in Life is Change…

IT’S RIGHT TO DO RIGHT, BECAUSE IT’S RIGHT! RIGHT?

FREEDOM = CHOICES You Don’t HAVE to Come to Work You CHOOSE to Come to Work Happiness Comes When You Realize You GET to Come to Work

“Rude People Want You to See How Powerful They Are; Kind People Want You to See How Powerful You Are”

IF YOU REARRANGE THE LETTERS IN DEPRESSION, YOU GET “I PRESSED ON…”

IMPOSSIBLE…

OR

I’M POSSIBLE!

EVERYONE HAS TWO EYES, YET NO ONE HAS THE EXACT SAME VIEW. GET IN THE HABIT OF ASKING RATHER THAN ASSUMING

IF YOUR ACTIONS INSPIRE OTHERS TO DREAM MORE, LEARN MORE, DO MORE AND BECOME MORE, YOU ARE A LEADER

One’s philosophy is not best expressed in words; it is expressed in the choices one makes…and the choices we make are ultimately our responsibility.

DISCUSSIONS ARE BETTER THAN ARGUMENTS BECAUSE AN ARGUMENT ONLY FINDS OUT WHICH PARTY IS MORE RIGHT; A DISCUSSION FINDS OUT WHICH DIRECTION IS RIGHT FOR BOTH PARTIES TO FOLLOW…

WE ALL FALL DOWN SOMETIMES; ALWAYS REMEMBER TO GET BACK UP, SO YOU DON’T LEARN TO STAY DOWN

THERE IS NO SUCH THING AS FAILURE; IT’S ALL FEEDBACK. YOU ARE EITHER SUCCESSFUL, OR YOU LEARN WHAT YOU NEED TO DO TO BECOME SUCCESSFUL…

YOU MUST MAKE A CHOICE TO TAKE A CHANCE OR YOU WILL NEVER SEE CHANGE…

DON’T PUT OUT YOUR FIRE BECAUSE SOMEONE DOESN’T UNDERSTAND YOUR FLAME

Toucan Lego of Your Drama Now

IT’S TIME TO FOCUS… MISERABLE PEOPLE STRUGGLE BECAUSE THEY FOCUS ON EVERYTHING THEY HATE ABOUT THEIR LIFE. HAPPY PEOPLE THRIVE BECAUSE THEY FOCUS ON WHAT THEY LOVE ABOUT THEIR LIFE. HOCUS POCUS FOCUS

TIME FLIES WHEN YOU ARE HAVING FUN. GOOD NEWS… YOU ARE THE PILOT… FLY WISE

FOCUS ON THE POSITIVE: IF YOU ENJOY YOUR JOB, YOU WILL NEVER WORK A DAY IN YOUR LIFE

REMINDER… CREATIVITY IS NOT A CRIME

Go with the Flow…

Toucan Be Do Have Anything You Desire

ONE’S EFFORT IN SOMETHING DIRECTLY CORRELATES WITH THEIR INTEREST IN IT. THIS APPLIES TO ONE’S INTEREST IN YOU AND IN OTHER PEOPLE AS WELL. REMINDER: GOOD PEOPLE ARE SMART; THEY KNOW ACTIONS SPEAK LOUDER THAN WORDS; THEY OFTEN CHOOSE TO BE KIND, KNOWING THEY WILL NEVER RECEIVE THAT IN RETURN. THEY WILL FORGIVE & THEY WILL ALSO REMEMBER.

IF YOU FIND SOMEONE OFFENSIVE, THEN I SUGGEST YOU STOP FINDING THEM

STRESSED? REMEMBER STRESSED JUST SPELLS DESSERTS BACKWARDS. SOMETIMES YOU JUST NEED TO FLIP THE SCRIPT…

HAVING A STRONG BACKBONE ALLOWS ONE TO HAVE A STRONG CHARACTER

YOUR MIND IS LIKE A COMPASS. WHEREEVER YOUR MIND GOES, YOUR ACTIONS & REACTIONS WILL BE SURE TO FOLLOW.

MAKE A HABIT OF ONLY TELLING YOUR PROBLEMS TO PEOPLE WHO HAVE SOLUTIONS & YOU WILL THRIVE

SOMETIMES, ALL IT TAKES IS TO CLOSE OUR MOUTHS & OPEN OUR EYES…

FOCAL POINT: HEALTHY SELF HEAL THY SELF

THE SECRET TO CHANGE IS TO FOCUS ALL OF YOUR ENERGY ON THE NEW GOAL & AVOID FIGHTING OLD WAYS

JUST LIKE THE SEASONS, WE ALL HAVE THE ABILITY TO CHANGE & LET GO OF OLD HABITS

Picture a Steering Wheel Below & Put Your Hands at the 10 and 2 O’Clock Position. Learn to Steer Yourself Clear of Drama & You’ll Stay Safe

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2

IF YOU ARE NOT CHECKING IN WITH OTHERS, THEN YOU ARE CHECKED OUT

Q: What Did the Toucan Say When He Was Cold?

A: Birrrrrd.

CHRISTMAS COMES EARLY TO THOSE WHO…

FOCUS