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SECURITY

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THE MAGAZINE FOR SECURITY PROFESSIONALS

PUBLISHED BY THE AUSTRALIAN SECURITY INDUSTRY ASSOCIATION

[ M AG A Z I N E ] VOL.18 | ISSUE.2 | MAY 2013

64 26

PP255003/02390

ASIAL TAKES TO THE SKIES

Security 2013 Exhibition & Conference 24-26 July 2013, Darling Habour, Sydney


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CONTENTS VOL.18 | ISSUE.2 | MAY 2013

19 2013 AUSTRALIAN SECURITY INDUSTRYAWARDS FOR EXCELLENCE WINNERS

20 SECURITY 2013 EXHIBITION & CONFERENCE

06 | President’s message 08 | Security 2013 Conference keynote speakers 10 | New ASIAL member benefit from CreditorWatch 10 | Superannuation Guarantee Contributions to increase from 1 July 2013 14 | ASIAL Member bulletins 16 | ASIAL takes to the skies 20 | Security 2013 Exhibition

ASIAL Strategic Partners >

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22 INTERVIEW WITH DON RANDALL, HEAD OF SECURITY, BANK OF ENGLAND

& Conference 22 | Interview with Don Randall, Head of Security, Bank of England 24 | The importance of ensuring compliance with workplace laws when procuring security services 26 | Governance Intelligence® Achieving Integrated Visibility 31 | Australian Security Medals

24 ENSURING COMPLIANCE WITH WORKPLACE LAWS WHEN PROCURING SECURITY SERVICES

32 | ASIAL New Member Listing 34 | Protecting your brand in times of crisis 37 | Monitoring Centre Listing 38 | Parental Leave, Maternity Leave and the Employer’s Responsibility 40 | Hot Products 42 | Calendar of events


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PRESIDENT’S MESSAGE

Effecting Meaningful Change

W

elcome to the latest issue of Security Insider. May already!

This month ASIAL will host the 18th annual Australian Security Industry Awards for Excellence in Melbourne. I am pleased to advise that the quality and number of nominations received continue to grow each year, which reflects their increasing value and recognition the awards provide. An important element in the success of the awards was the establishment several years ago of an independent judging panel. I would like to acknowledge the time and effort provided by our expert judging panel that included Dr Roger Lough AM, Damian McMeakin, Maralyn Bengert, Jennifer McCauley and Allan Ross. As an industry, we continually speak about the licensing difficulties experienced by Security Firms and individual licence holders across state borders and the need for a commonsense national approach. Unfortunately, cross border issues are not confined to licensing issues alone. Engaging State/Territory Police Forces also poses challenges for alarm monitoring operators, with each jurisdiction using their own response procedures and definitions. Understandably each of these has been prepared with the aim of reducing the incidence of unwanted alarms presented to the Police for actioning. The cost of attending unwanted alarms for police is substantial (both in terms of the risk posed to police personnel and the financial cost). It is understandable that some within police circles may look upon our Industry and customers as using them to provide a free service. Over the past five years ASIAL has worked with police to effect a meaningful reduction in the number unwanted alarm activations. Whilst the results have been impressive, there is always more than can be achieved. ASIAL is now championing the

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development of a national alarm response protocol.The goal is to develop a consistent national alarm response procedure covering all police jurisdictions to eliminate confusion and reduce the incidence of unwanted alarms. ASIAL has been invited to provide a follow up presentation on the development of the protocol to the National Emergency Communications Working Group when it next meets. We are confident that through robust and open discussion between emergency service operators and the industry, we will arrive at an outcome that is to the benefit of all. As previously advised, ASIAL has for many months sought clarification from the NSW Government on the intent of the new Regulations that came into effect on 1 November 2012. In midMarch, due to the lack of any explanatory information being provided to the industry by the NSW Government, the Association prepared a series of information bulletins to assist members in navigating their way through the new compliance obligations. Copies of the Bulletins can be found in the Members area of the ASIAL web site. Finally, the Security 2013 Exhibition & Conference will be held on the 2426th July at the Sydney Convention & Exhibition Centre.This year’s conference program features a raft of local and international security experts, among them Don Randall, Head of Security at the Bank of England. Don has been a strong advocate for public/private partnerships and is a key driver of the highly successful Project Griffin initiative to protect the UK’s cities and communities from the threat of terrorism. I look forward to seeing many of you at Security 2013.

THE MAGAZINE FOR SECURITY PROFESSIONALS Editorial and Advertising Security Insider is published by The Australian Security Industry Association Limited PO Box 1338 Crows Nest, NSW 1585 Tel: 02 8425 4300 • Fax: 02 8425 4343 Email: communications@asial.com.au Web: www.asial.com.au Publisher

Editor Bryan de Caires | security@asial.com.au Editorial Enquiries communications@asial.com.au Advertising Tania Laird | advertising@asial.com.au Creative Director Martin Costanzo | martin@webfx2.com.au Graphic Design + Prepress Webfx2 Digital | design@webfx2.com.au Editorial Contributors Steve Ronson, Chris Delaney, Damien Smith, Eugene O’Mahony, Aon and AusSuper. Print + Distribution Nationwide Advertising Group Published bi-monthly Estimated Readership of 10,000 Views expressed in Security Insider do not necessarily reflect the opinion of ASIAL. Advertising does not imply endorsement by ASIAL, unless otherwise stated with permission. All contributions are welcomed, though the publisher reserves the right to decline to publish or to edit for style, grammar, length and legal reasons. Press Releases to: security@asial.com.au. Internet

references

in

articles, stories

ASIAL does not accept responsibility for misleading views. Copyright©2013 (ASIAL) All rights reserved. Reproduction of Security Insider magazine without permission is strictly prohibited. Security Insider is a subscription based publication, rates and further details can be found at www.asial.com.au.

[Next Issue] JULY 2013

Kevin McDonald President

and

advertising were correct at the time of printing.

ISSN 1442-1720


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INDUSTRY NeWS

SECURITY 2013 CONFERENCE

The program of speakers for the Security 2013 Conference has been finalised. Among those who will present at this year’s event include Don Randall, Head of Security, Bank of England, Bruce Blythe, Chairman, Crisis Management International and Steve Ronson, Executive Director, Fair Work Ombudsman. To view the full conference program or to register visit www.asial.com.au or email events@asial.com.au to request a copy of the conference brochure.

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(Left: Don Randall, Centre: Bruce Blythe, Right: Steve Ronson)


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INDUSTRY NeWS

SECURITY 2013 GALA DINNER Bookings are now being taken for the Security 2013 Gala Dinner to be held at Doltone House, Pyrmont on Thursday 25 July 2013 from 7pm to 10.30pm.The dinner is the industry’s night of nights and provides an excellent opportunity to network in an informal environment. This year’s dinner will be MC’d by Logie nominated Comedian Tahir.Tahir has appeared in a host of TV credits including PIZZA on SBS, Rove Live, Footy

Ray Crowe

Show, Laughing Stock, Recovery, FOXTEL and Comedy Channel. Further entertainment will be provided by "Unusualist" Ray Crowe, whose appearances include the David Letterman show and the Royal Variety Show, where he received a standing ovation from Her Majesty Queen Elizabeth II. To register for the dinner visit www.asial.com.au or www.asial.com.au/Security2013GalaDinner

Tahir

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INDUSTRY NeWS

CREDITORWATCH ASIAL members now have access to an exciting new member benefit from CeditorWatch which allows access to the credit files of Australian businesses. Members who sign up with CreditorWatch will receive: • A 20% discount off the CreditorWatch rates; • A 30 day free trial with no lock in contracts; • Data sourced directly from ASIC, Magistrates’ Courts, the Australian Business Register, corporate partners and own members; • Free 24/7 Monitoring – real time alerts from multiple sources to see a problem or warning signs; • Use of the CreditorWatch membership logo for your

invoices/statements and final notices; • A complimentary service called MatchEasy (ABN finder) to quickly match the names, postcodes and states of your customers to their respective ABNs;

SUPERANNUATION GUARANTEE CONTRIBUTIONS TO INCREASE FROM 1 JULY 2013 Annual increases to superannuation guarantee contribution rates start from 1 July 2013 when the rate rises to 9.25%, and will continue to increase in .25% increments until 1 July 2019 when the rate will have risen to 12%. Employers must make the minimum compulsory contributions required by the Superannuation Guarantee (Administration) Act 1992,

in order to avoid the superannuation guarantee charge, regardless of what is in their employees' contracts.

ASIAL COMMISSIONED REPORT INTO OUTSOURCING OPPORTUNITIES FOR THE SECURITY INDUSTRY A complimentary copy of the report, Outsourcing of Policing Tasks: Scope and Prospects commissioned by ASIAL and prepared by ProfessorTim Prenzler from the Centre for Excellence in

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Policing and Security (Griffith University) is now available to ASIAL members by forwarding contact details (including name, organisation, address and email) to security@asial.com.au

- A complimentary Datawash detailing correct entity name, status and customers with adverse data on their credit files. For more details about the service email security@asial.com.au

ACT – FINGERPRINTING OF MUTUAL RECOGNITION APPLICANTS The Office of Regulatory Services has advised that fingerprint verified police checks are not required for security employees applying for an ACT Licence under mutual recognition. However, there is a requirement for fingerprint verified police checks for Master Licenses as this licence type is not mutually recognised.The fingerprint verified police check only needs to be provided once, with name only police checks required for each renewal after that.


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INDUSTRY NeWS

SUPERANNUATION GUARANTEE CHARGE Employers must meet the higher contribution rates from the September quarter 2013. Employers that fail to meet contribution obligations must lodge a Superannuation Guarantee Charge Statement - quarterly with the Australian Taxation Office (ATO), and must pay the superannuation guarantee charge. The charge consists of the shortfall in superannuation (which the ATO is then responsible for redistributing to the relevant employees' funds), interest on the shortfall (10% per annum), and an administration fee ($20 per

employee, per quarter).The charge is not tax deductible. Depending on the circumstances, further penalties may also be imposed at the ATO's discretion. Importantly for company directors, personal liability now attaches to them as individuals for penalties equal to any unpaid amount. Employers should also be mindful of the concessional cap of $25,000 which from 1 July 2012 applied to all employees.The proposed concessional cap of $50,000 for employees aged over 50 with less than $500,000 in

superannuation has been deferred until 1 July 2014. It is also important to ensure that your payroll system or payroll provider is ready to handle the increase on 1 July.

ACCC RELEASES FREE ONLINE EDUCATION PROGRAM FOR SMALL BUSINESSES The ACCC has released a free online education program for small businesses to help them learn about their rights and obligations under Australian competition and consumer laws. The program is a simple, interactive learning resource which provides a broad overview of the key provisions of the Competition and Consumer Act 2010. It includes 10 modules covering topics such as pricing, advertising, consumer rights, selling safe products, unlawful competition and scams. Each module should take about 15-20 minutes to complete. Users can work through the entire set of modules, or select only those topics

most relevant to their business operations. At the end of most modules, users can do a short selfassessment quiz to test their

COURT SECURITY LIFTED Security at federal courts is to be modernized after Attorney General Mark Dreyfus said court proceedings were often emotionally

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charged, which could lead to violence. Under proposed measures, courts would be able to appoint

understanding of the topic. The free online education program for small business is available at www.ccaeducationprograms.org

security officers with clearly defined powers including screening and searches. However, only trained and licensed security officers would be able to use force, and only in particular circumstances.


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INDUSTRY NeWS

ASIAL MEMBER BULLETINS – COMPLIANCE WITH NSW REGULATORY AMENDMENTS ASIAL has prepared a series of Bulletins to provide assistance to members in complying with the new requirements.The topics covered include: • Incident Registers • Unauthorised sub-contracting • Licence classifications • Record keeping The Member Bulletins are

available in the Members area of the ASIAL web site – www.asial.com.au The Security Licensing & Enforcement Directorate (SLED) have recently uploaded a number of Fact Sheets on to their web site covering who is eligible for a NSW Security licence, wearing and producing your class 1 and/or class

2 security licence, how to become an approved organisation and how to become an approved trainer.

ACCESS CONTROL UPGRADE FOR AUCKLAND AIRPORT

ADT Security has been selected to upgrade the access control security system at Auckland Airport, one of Australasia’s busiest airports and facilitates more than 14 million passenger movements each year. As part of the contract, ADT Security will install the CEM AC2000 AE access control system at the airport’s domestic and international terminals, ancillary buildings and car parks. Once installed, ADT will be responsible for maintaining and servicing the

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access control system for the duration of the contract. The access control system being installed is the industry’s only airport-specific access control system and is one of the most reliable and resilient airport security solutions. Its flexibility means that the system can be customised to meet the specific needs of each airport and integrated with external security systems such as network video systems.The AC2000 AE incorporates a host of aviation

specific features including checkin desk enabling, passenger mode and air-bridge monitoring. The access card technology has one of the highest levels of encryption technology, protecting the airport against cloning and illegal copying. The use of CEM portable card readers was central to the security upgrade at Auckland Airport.These readers enable onsite airport security staff to validate cards at remote sites or areas with no mains power supply and they can also be used as mobile devices for random checks in emergency evacuations.The readers offer the flexibility of setting up controlled access points instantly, without having to physically commission a fixed access controlled door.


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INDUSTRY NeWS

ASIAL takes to the skies As part of its commitment to members, ASIAL will take to the skies in June with an advertising campaign to commence in the Qantas - The Australian Way magazine. Qantas carries over 2.3 million passengers per month, approximately 80% of which are domestic travellers. The Australian Way magazine has an estimated monthly readership of 430,000 and according to the IPSOS Business Elite Survey 2012 ‘Qantas -

The Australian Way is the number 1 magazine read by senior business executives.’ Through the advertising that will appear in the magazine, the Association will be able to target business executives and leisure travellers about the need to always use a licensed security professional and to make sure they are a member of ASIAL. The adverts form part of ASIAL’s

ongoing campaign to promote the ‘mark of distinction’ provided by using an ASIAL member which has already reached millions of consumers. In addition to the print advertising, in June a 15 second commercial promoting the use of ASIAL member companies will screen 3,900 times between 6.00am and 1.00pm on domestic flights across the country to an audience of over 600,000 passengers.

When it comes to securing your home or business, don’t take any chances.

Always use a licensed security professional and make sure they are a member of the Australian Security Industry Association Limited (ASIAL) – it’s your mark of distinction.

Think security… THINK ASIAL To find an ASIAL member near you visit www.asial.com.au

The peak body for security professionals.

www.asial.com.au

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INDUSTRY NeWS

ASIAL LAUNCHES NEW ENHANCED AND UPDATED ALARM MONITORING AGREEMENT A new and enhanced version of the ASIAL Alarm Monitoring Agreement is now available for download from the ASIAL store. The new agreement features: • a writable PDF version (iPhone/iPad/Android friendly) • an electronic device friendly version which enables Members to enter and save client details, logos and signatures (including signatures on the device). A free Apple store app allows users up to 5 free signed agreements per month. Additionally, the agreement incorporates recent changes to subcontracting arrangements and consumer law requirements. The updated Alarm Monitoring Agreement is available to ASIAL members now by visiting the ASIAL store – www.asial.com.au/store

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2013 AWARDS FOR EXCELLENCE WINNERS

2013 AUSTRALIAN SECURITY INDUSTRY AWARDS FOR EXCELLENCE WINNERS ANNOUNCED Construction and Property Services Industry Skills Council.

2013 Winners Security Management: Suzette Po-Williams, Central Monitoring Services Training: Chubb Electronic Security Integrated Security Solution – (Projects above $250K): Blake Systems – City Hall Restoration Project – Brisbane Technical Security Solution – (Projects below $250K): Macquarie University – Emergency Alert System Special Security Event or Project: 13CABS – Tiger team The 18th Australian Security Industry Awards for Excellence were presented at the Park Hyatt Hotel in Melbourne on the 2nd May 2013.The awards recognised outstanding individuals and organisations within the security industry. The judging panel for this year’s awards was chaired by Peter Johnson, ASIAL’s Compliance & Regulatory Affairs Advisor, and included: • Maralyn Bengert – Manager of Accommodation Services in the Shared Service Provider providing accommodation, facility and car pool services for the Victorian Government. • Dr Roger Lough AM – An

Platinum Sponsor

independent consultant and company director specialising in technologies for defence. • Damian McMeekin – ANZ’s Head of Group Security, responsible for the security of the Group’s people, programmes and assets and for geopolitical risk. • Jennifer McCauley – Department of Human Services Representative on the Youth Parole Board (Retired), a Board Member of the Jesuit Social Services and Board Chairman of Hope for Cambodian Children, an Australian Charity supporting children in Cambodia impacted by the effect of AIDS. • Allan Ross – CEO of the

Entertainment sponsor

Special Security Event or Project: ACG Security – Australian open Individual Achievement – General: Chris Lockwood, G4S Custodial Services Pty Ltd Individual Achievement – Security Student of the Year: Grant Frankel, Melbourne Racing Club Honorable mentions were given to SNP Security (Training) and Schneider Electric, Royal Melbourne Children’s Hospital (Integrated Security Solution – Projects above $250K). ASIAL would like to acknowledge and thank the organisations below for their generous support of the 2013 Australian Security Industry Awards for Excellence. A more detailed profile of the award winners will appear in the July issue of the Security Insider. Award category sponsors

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SECURITY 2013

SECURITY2013 EXHIBITION & CONFERENCE

TACKLES TOMORROW’S SECURITY CHALLENGES Registration is now open for the region’s premier security

generation of security and will offer the industry even greater value in 2013.”

industry event.

Security 2013 Conference

Security 2013 Exhibition & Conference, organised by Diversified Exhibitions Australia in conjunction with the Australian Security Industry Association Limited (ASIAL), will be held from 24 – 26 July, at the Sydney Convention & Exhibition Centre. Now in its 28th year, the event is expected to attract 4,500 visitors from government and private enterprises and more than 150 leading local and international suppliers will be showcasing the latest business security solutions for the Australasia market.The exhibition will be complemented by an extensive conference and seminar program which will focus on the security trends and strategies shaping the industry in the year ahead. “We are constantly looking at ways to evolve the exhibition to ensure it stays at the forefront of this dynamic and growing industry,” Kylie McRorie, Exhibition Manager, Security 2013 Exhibition, said.“Through some exciting new features and partnerships, Security 2013 will look ahead to the next

Organised by ASIAL, the industry’s peak body in Australia, the Security 2013 Conference will be held in conjunction with the exhibition. In another bold move by the organisers, the conference will come to the show floor in 2013 providing delegates with a complete exhibition and conference experience and greater opportunities to connect with the industry. “As security needs rapidly evolve to meet the ever changing requirements of society, Security 2013 Conference will provide a unique platform for visitors to hear about the most pressing issues facing the industry today” commented John Fleming, General Manager, ASIAL.“With an impressive line-up of acclaimed security experts from Australia,The Security Conference 2013 is a must attend event for security professionals, government officials and technology leaders who are eager to understand what lies ahead for the future of security”.

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Security 2013 Gala Dinner Organised by ASIAL, the Security 2013 Gala Dinner is the industry’s night of nights.This year’s event will feature entertainment from the comedic talents of Tahir as Master of Ceremonies and ‘unusualist’ Raymond Crowe.

New Product Showcase to recognise industry innovation Proudly sponsored by Verint, a global leader in Actionable Intelligence® solutions and value-added services, the New Product Showcase will return to Security 2013 in a new, interactive format offering visitors the opportunity to get closer to the latest innovations in the market.The Verint New Product Showcase is open to exhibitors that are launching new and innovative products in 2013.

Seminar program open for speaker submissions Security 2013 will feature a program of practical and educational seminars, including a series of panel discussions featuring real-life case studies. The event organisers are calling for expressions of interest from industry experts in a range of topics and trends,


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SECURITY 2013

including but not limited to: • The Cold Cyberwar reaches Australian shores The digital age creates new national security challenges, as critical infrastructure for electricity, power, transport, and telecommunications connects to the Internet. Security 2013 Exhibition welcomes speakers who can discuss the likelihood of a ‘Cold Cyberwar’ and its implications for defence agencies. • Internet of Things / Machine-to-

Machine (M2M): What does it mean for the Security Industry? IoT / M2M refers to machinegenerated data from mobile devices, sensors, CCTV cameras and similar transmitters that can be leveraged for data analytics and business intelligence. Security 2013 Exhibition is keen to showcase case studies that demonstrate how machine generated data can be utilised for a range of security applications, such as city-wide surveillance. • Strategies for a Safer Sydney

The City of Sydney has launched a major campaign to make inner city entertainment and nightlife hubs such as Kings Cross and the CBD safer for revellers. Security 2013 Exhibition welcomes experts to discuss how surveillance technologies, law enforcement and public transport can be combined as part of a comprehensive security strategy. Security 2013 is free to attend for industry professionals. Registration opens in April at www.securityexpo.com.au

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AN INTERVIEW WITH DON RANDALL

INTERVIEW WITH DON RANDALL

HEAD OF SECURITY, BANK OF ENGLAND By Eugene O’Mahony*

A well-known figure in security and resilience, Don Randall, MBE, gives us his view on the world of security and what drives him forward. Meeting at his office at the Bank of England, we began by discussing London 2012 and its security legacy. The games and their security were deemed a great success with no incidents. Don told us,“The multiagency approach, with law enforcement, volunteers, the military and private sector working together provided a better picture than at first anticipated.” His view is that the major legacy for the security world is the further development of public private partnership, in particular with CSSC (Cross-sector Safety and Security Communication), a partnership between the police, government and industry. Don believes “this worked exceptionally well, with the distribution of daily intelligence”. As the memory of the Olympics fades, we continue to be faced with the tough economic challenges, as well as the need for cuts. Don sees a positive side for the security industry, “This is creating imaginative ways of working, it is not just cutting heads – we can take on more responsibilities. As the security industry becomes increasingly more professional, this is a natural development.” One of the inevitable results of the effective security at the Olympics is

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the pressure it places on senior security officers to justify maintaining these levels. Added to this, Don believes it is important not to create further vulnerability for the community and the industry.“We do not want to push people into situations where their need makes them more likely to turn to crime.” Don is clear that we can never be complacent about the threat from terrorism and “we must continue with a high level of intelligence monitoring and preparedness”. Likewise we must always be alert to the threat of protest and civil unrest. It is a challenge for senior security advisors to translate this risk into security requirements and funding. UK police forces are far from immune to the public spending cuts. Don is supportive of the City of London Police, as well as other police forces, carrying out a comprehensive review of operations to reduce costs and inefficiencies while maintaining quality policing. Don is confident that the Commissioner and his team in the City can achieve this. A key area where Don feels costs savings could be made is public private partnerships. It is this aspect that interests Don the most, as his

record shows. His leadership and involvement with Griffin and CSSC are a testament to that. He is certain there is still major potential in this area. Don talked us through how the latest public private partnership (CSSC) is helping to solve a long-term concern of his: how to communicate security messages to small and medium enterprises (SMEs). These make up 99% of all businesses in the UK, according to the Federation of Small Businesses. After a recent presentation by Don where he mentioned this issue, James Hill from the Blomfield group came up with an answer: communicate via Alarm Receiving Centres. With James’ help, plus major support from UK ADT and other ARCs, during the Olympics, many thousands of clients received messages from the CSSC system.“My goal is that every alarm receiving centre does it. It is simple – law enforcement create the message and the alarm receiving centres pass it on.” As chair of the City of London Crime Prevention Association (CoLCPA) Don is in a good position to support new initiatives such as CSSC.“CoLCPA has the unique ability


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AN INTERVIEW WITH DON RANDALL

never relaxes, but the introduction of two Bolognese dogs, Buddy and Buddy Junior, have brought a lot of joy and laughter to their household. Without doubt, Don has achieved significant success in his career, including 25 years as a City of London Police officer, with key achievements in fraud and counter terrorism, major roles in the City of London and influence nationally and internationally. We wondered who were the key influencers in Don’s life; without hesitation he cites his Mum who “taught me value and the difference between right and wrong. If you earn money you work hard”. His own tips for success are that you should “work hard, listen and respect everybody. Use what you have to benefit others – the organisation – the community – that’s why we are here – isn’t it?”

Don Randall, MBE

to pioneer and drive new initiatives.” The sharing of information is another key factor in its success.“We have shown that it is the right thing to do and adds value to the wider community.”The CoLCPA success does not stop there,“The diversity of our charity donations is commendable.”The association with its 20-year history continues to progress,“We are not tired, the membership continues to come up with ideas. CoLCPA mirrors the City of London Corporation’s and the City of London Police’s ability to be innovative, creative and to achieve.” One of the success stories of the CoLCPA is the City Security magazine. How does Don feel about this going nationwide? “It was the right time to do this, with the right players, and right ethics – to spread the concept of preventative advice

across the whole country.” The national and international spread of Griffin has been a phenomenal achievement and we asked Don what he thought was the key to this.“You can take the Griffin concept into any area. And the quantum leap was public private sharing of information – dare to share. Its success continues with Vancouver in Canada just accrediting its 1000th Griffin guard.” With his key role at the Bank of England, chair of many securityrelated organisations and a number of children’s charities, Don’s energy and commitment are well-known. We were intrigued by how he maintains his enthusiasm and drive.“I enjoy what I do – I enjoy people. I enjoy social networking. Added to that I have an active mind and don’t mind applying it.” According to his wife Angie, he

Her Majesty the Queen presents Don Randall with his MBE.

Eugene O’Mahony Editor Andrea Berkoff Features writer ©City Security magazine 2012 Article as appeared in City Security magazine winter issue 2012. Don Randall will present a keynote address to the Security 2013 Conference in Sydney on the 24th July 2013. For more information email events@asial.com.au

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COMPLIANCE WITH WORKPLACE LAWS

THE IMPORTANCE OF ENSURING

COMPLIANCE WITH WORKPLACE LAWS WHEN PROCURING SECURITY SERVICES By Steve Ronson*

It is important for senior personnel of large private and public sector organisations charged with procuring security services to ensure they devote sufficient attention to compliance with workplace laws. The issue is a high priority for the Fair Work Ombudsman, whose role it is to promote productive, harmonious and fair Australian workplaces and ensure compliance with the law. The Fair Work Ombudsman’s experience suggests that the selection of the lowest-cost contractor in a procurement process can sometimes result in the contractor’s employees being underpaid their minimum lawful entitlements. Security services is an area in which managers need to be particularly alert to the non-compliance risks associated with selecting low cost providers. In a competitive industry, security contractors face pressure to keep costs low to enable them to win tenders. The security industry employs many vulnerable workers - including migrants, international students and young workers - who are dependent on the minimum conditions in the 24 //SECURITY INSIDER MAY 2013

Security Services Industry Award 2010. While security contractors are obligated to ensure they provide these employees with their minimum lawful entitlements, our view at the Fair Work Ombudsman is the responsibility for ensuring the workplace rights of these workers is not theirs alone. The Fair Work Ombudsman submits that it is not acceptable for organisations to outsource work to the lowest-cost contractor and turn a blind eye to the fact that the contract price may result in unfair treatment of lowpaid workers. Not only can it be detrimental to an organisation’s reputation but it may also be considered unlawful. Contracting can be a positive business practice when performed

lawfully and correctly, providing flexibility and efficiency in resource allocation. However, all parties should undertake due diligence when outsourcing work to contractors, particularly to lowest-cost providers, to ensure lower costs are attributable to the contractors’ efficiencies and not due to the potential exploitation of workers The Fair Work Ombudsman has sought to pro-actively engage with large organisations to improve understanding and compliance in relation to procurement issues, through initiatives such as the Agency’s National Employer Program (NEP). Through the NEP the Fair Work


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COMPLIANCE WITH WORKPLACE LAWS

Ombudsman closely reviews the workplace policies and practices of participating businesses to ensure compliance and to provide ongoing personalised contact and advice. Since its inception in 2010, the NEP has seen the Fair Work Ombudsman engage with 57 employers with a collective workforce of 327,960 across a number of industries, including retail, manufacturing, health and community services, and the public sector. The Fair Work Ombudsman commenced three legal matters in the 2011-12 financial year in which procurement chain liability-related breaches of workplace laws have been alleged. In these matters, the Fair Work Ombudsman relies upon a provision in the Fair Work Act [section 550] which treats a person “involved” in a contravention as having themselves contravened the Act. The Fair Work Ombudsman will continue to strategically use a range of formal compliance and education activities to create awareness among organisations of all sizes that it is not

acceptable to be indifferent to the treatment of people who work for, and within, their organisations just because they do not directly employ them. Compliance with these conditions ensures a level playing field amongst industry employers. The Fair Work Ombudsman works closely with some of the biggest industries in Australia – including the security industry – to ensure employers have access to information and resources to understand workplace laws. We are also keen to work with ASIAL in raising awareness in such sub-sectors as local government who play a significant role in the security industry. The Fair Work Ombudsman provides direct and immediate access to information and resources in a way that is practical and helpful. Employers can find information about whether the Security Services Industry Award covers their staff and, if it does, the classifications, wage rates, penalty rates, loadings and allowances that apply to their employees by visiting

www.fairwork.gov.au. Any employers seeking further information or assistance can call the Fair Work Infoline on 13 13 94 or ASIAL on (02) 8425 4300. Steve Ronson Executive Director, Dispute Resolution and Compliance Fair Work Ombudsman

NEW AND ENHANCED ASIAL ALARM MONITORING AGREEMENT AVAILABLE NOW, FEATURING: • Electronic device friendly version • PDF writable version To purchase a copy go to www.asial.com.au/store or for more information contact 1300 1ASIAL (1300 127 425) For more information email security@asial.com.au

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Governance ® Intelligence - Achieving Integrated Visibility By Damien Smith LLB B Com FAICD FCIS FCSA FAIM CAHRI Managing Director, Enterprise Care Pty Ltd and Australian Legal Practitioner – Damien J Smith Lawyers & Consultants

The gulf of growing expectations and diminishing executions Natural forces seem ever present within organisations to ensure that various functions and internal activities will commence their lives as ‘orphans’, or drift apart over time, or experience ongoing tenuous connections with other areas or parts of the organisation. Today, an organisation’s activities and people need to be ‘drawing together’. There is a need to forge a co-ordinated approach in all of an organisation’s functions so real synergies can be generated, and effective outputs and outcomes delivered, through the strengthening of ‘achieving together’. It may appear that this need has emerged somewhat suddenly. However, arguably, the critical game-changer began with the Global Financial Crisis (GFC) and has received ongoing bursts of momentum. Such bursts have resulted from the many subsequent real-life experiences demonstrating, quite openly, that management and Directors are dependent on an outmoded or ineffectual governance framework. The benefits to be gained by embracing a much stronger integration of an organisation’s functions within a

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holistic governance framework are compellingly attractive. Yet, still, organisations persist in investing time and effort in activities that are totally unhelpful for an organisation in its attempts at achieving sound governance. What has emerged as a critical challenge is to determine the role of governance in a 21st century organisation that ensures that governance, itself, makes a valuable and useful contribution to the organisation’s future sustainability. The increasing sense of the substantive ineffectiveness of governance in dynamic and complex organisations is now coming under greater scrutiny and raising the question of governance’s continued relevance. “We [Harvard Business School] recognised the legitimacy of many issues raised by the media, the public and politicians about boards’ ineffective oversight of financial-service firms and other complex companies whose actions contributed to the current recession.” “As we reflected on how and why boards had fallen short, we came to a tentative conclusion.The problems that

surfaced in 2008 and 2009 largely differed, we believed, from those that had prevailed in 2002, when boards failed to identify and stop management malfeasance and fraud. By contrast, the more recent boardroom failures were primarily attributable to the growing complexity of the companies that boards are charged with governing.” Jay W. Lorsch, Joseph L. Bower, Clayton S. Rose, and Suraj Srinivasan, Perspectives from the Boardroom — September 2009.

A paradigm shift There is a clear indication that a paradigm shift has occurred concerning not only the role of Boards but also our understanding of governance.The paradigm shift entails the current virtual acceptance that Board’s and senior executives have become so disconnected from the organisation’s activities as to be held unaccountable for what is occurring. This raises the issue of what may be a reasonable expectation for the governance role and the extent that governance can reassert itself to assume a proper accountability for the organisation. An important consideration is raised,


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therefore, as to what is the current state of governance within organisations. Leading from this is the central issue of what, realistically, can be the role of governance within 21st century organisations. A further fundamental question concerns what ought the Board’s contribution be to an organisation’s governance. And would that answer have delivered any different effect on the sorry saga that all too many organisations experienced during the period of the GFC?

Embedding of practices A key objective in defining the governance role has been to find a solution that can be embedded as part of the whole of the organisation. Any solution that is generated must become the ‘DNA’ of the organisation.This means the governance practices are to be wide-spread and fully operational across all functions within the organisation, and not limited by operating units, geography or any of the other myriad boundaries that artificially create silos.The successful leveraging of skills, corporate knowledge and expertise can be realised when this integration is pursued. A vital contribution of governance today is not only the ability to share information, but also, importantly, of having real-time access, seeing information across the whole of the organisation, and understanding what it means, regardless of the particular area that the focus may be on.

Transform our thinking of governance The need to rethink what governance now stands for is both timely and critical. Optimum effect must be pursued by taking a holistic view of the organisation across all of its primary activities. Governance needs to address the elimination of fragmented actions, integrate the consideration of each function or activity into how it relates and supports the whole of the

organisation, and reflect in a meaningful way how each function and activity can and does deliver against the organisation’s purpose. Governance is not separate.That is, it can no longer be treated as if it is separate from the organisation, responding only, or even in the main, to the external forces of regulation. Governance needs to be embedded into all functional areas of the organisation. In order to be truly effective, this best operates on the basis of an organisation-wide common platform unifying and offering a coherent approach.

IN-sight The need for eliminating a fragmented approach to governance practice seems to be urgent, simply because of the sheer number and diversity of organisations facing overwhelming challenges in forging ahead with current practices. How to gain visibility into an organisation, and how to make sense of what is told or seen, is the imponderable question. Will real IN-sight into an organisation be gained with a holistic approach to governance, and what is meant by this? IN-sight reflects a person’s capacity to gain an intuitive yet, of necessity, accurate understanding of the organisation with which they are associated. IN-sight enables their discernment as to the true nature of a situation and offers the opportunity for them to penetrate into the organisation in a manner that generates a deeper and more meaningful understanding. Craig Crosbie, partner at PPB Advisory, the administrators appointed to the engineering conglomerate Hastie Group, commented “….directors had no visibility on how the businesses were performing and had to trust the guys on the ground to tell them what was happening.The only way the board could operate was to ask questions and while this is very anecdotal, there seems to have been a culture that did not encourage the reporting of bad

news.” Clearly, if this is true, then these Directors’ IN-sight was very limited. If governance is not focussed on where the organisation is presently, and its relationship with its own strategy, then making decisions is no better than ‘pinning the tail on the proverbial donkey’. An integrated approach enables multiple areas within and across the organisation to become more aware of each other and to work more closely together to eliminate overlapping activities. It is through the sharing of holistic perspectives that synergies materialise and benefits are gained for the organisation.

Fragmentation For many organisations the struggle is in initiating an integrated convergence across the organisation’s activities. There will always be found a certain level of fragmentation and separateness in understanding, detailing and approaching what is occurring, within an organisation.The important aspect is to seek its elimination. In an organisation where fragmentation is widespread, then eliminating its presence is not an easy process and involves some complexity, but starting such elimination is not optional. Organisations maintain their own divisions and support a variety of differences across their many functions. By tracking or monitoring many of the major activities, organisations gain clarity of purpose and a clearer picture of what is happening.This allows Boards and senior executives to focus on what is important and critical in the governance and management of their organisations. With improved integration then reactions to what is happening, within and outside of an organisation, can be expected to be more quickly experienced; and anticipating changes, and being intuitive as a response, will become easier. It is this preparedness to sense, and

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to then respond, in a more informed manner which makes a positive difference in a fast, fluid and disruptive environment.

A more co-ordinated approach Organisations are becoming more acutely aware of the need to strengthen their efforts to adopt a co-ordinated approach to issues.This is observed within some organisations concerning issues that have been with us for some time now - risk and compliance.Yet efforts in relation to these issues are still often conducted in a piecemeal fashion and with a narrow focus. Left wide-open is the field of governance, which sometimes is itself treated as a singular topic, thereby undermining its criticalness and centrality in today’s complex operating organisation. The GFC has had a major impact on the thinking of regulators, Boards and senior executives. Many now recognise the need to pursue a stronger and more resilient integrated approach to the management and governance of organisations. Recognition has emerged of the many inefficiencies, gaps and serious exposures thrown up within organisations from out-of-control uncoordinated approaches often adopted throughout areas of an organisation. More worrying has been an acknowledgement that what seemed, or was thought, to work in the past is ineffective today. Essentially, the turning of the governance tide is now more appropriately about demonstrating the effectiveness of the governing body, rather than retaining a simple focus on regulatory compliance. The Harvard paper ‘Perspectives from the Boardroom’, identified six (6) areas for corporate governance improvement:• Clarifying the Board’s role; • Acquiring better information and a deeper understanding of the company; • Maintaining a sound relationship with

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management; • Providing oversight of company strategy; • Assuring management development and succession; and • Improving risk management. Jay W. Lorsch, Joseph L. Bower, Clayton S. Rose, and Suraj Srinivasan, Perspectives from the Boardroom — September 2009. Throwing more money, regulations and resources at the hitherto apparent governance problem has done little to realise positive gains especially in terms of yielding better accountability performance. Regulators, Boards, senior executives, the community, stakeholders and many others need to quickly become aware that an integration of the organisation’s activities, involving permeation throughout the whole of the organisation and all of its operating areas and functions, is the permanent and lasting approach to deliver the acceptable positive outcome that is needed. It is time for a more robust and strengthened governance approach. After many years in this field, Enterprise Care Pty Ltd has delivered a holistic and coherent model of Governance Intelligence®. The Governance Intelligence® model is a timely and unique response to the enormous governance challenge. It facilitates embedding, within the whole of the organisation, broad-scope governance functions which enable clarity, simplification, improvement, responsibility and accountability for an optimally-functioning organisation. Governance ownership is assigned organisation-wide.This broad-based sharing of responsibility drives global integration and consistency, thereby simplifying and standardising activities, eliminating duplication, reducing errors, generating connections and engendering confidence and commitment. The organisation-wide platform provides a powerful and unique opportunity to continually reinforce

unification of processes, share services and information, improve standards across the organisation, and drive greater transparency and visibility.

Integration The opportunity to establish and utilise a common organisation-wide platform is highly attractive for resource-starved and time-poor organisations and personnel. The pursuit of an integrated approach in exercising governance practices should be intuitively advantageous for Boards and senior executives. To be effective, governance demands strong and functional linkages of all key areas and activities of the organisation. In order to achieve this, there needs to be a fundamental thread that weaves itself throughout the organisation such that there is no aspect of the organisation that is untouched by the desired governance presence and its impact is visible at all times. With greater integration in their approach, organisations can ensure that consistency and effectiveness will be maximised. Today’s governance needs to provide the type of link that effectively impacts throughout the whole of the organisation with traces that are transparent and trackable for Boards and senior executives on a real-time basis. Often this means actually ‘reconnecting’ with the organisation’s strategy.

An integrative perspective The crux of recent experiences is that Boards and senior executives must assume greater responsibility for understanding what is going on in their organisation. This highlights the need to have a holistic perspective on governance that views and impacts consistently the entire organisation.The integrative view is no longer a luxury but fundamental to an optimum-performing and sustainable organisation. A governance platform provides a means for the organisation to share


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information, a competency framework to ensure there is a consistency in the way all think, view, communicate and perceive what is happening. Organisations need to generate assurances that activities are conducted according to “how” and “why” and in accordance with the strategy and expectations of the organisation’s Directors and senior executives. In taking on increasing governance accountability, Boards and senior executives need to demand a more holistic approach to governance. Such an approach must establish true INsight and provide more information that is of higher quality, more relevant, and timelier.

The “Why didn’t I know?” question The imperative to gain reliable and timely visibility into an organisation’s operations is pressing, especially for Boards and their Directors.This emerged strongly following the GFC but continues with frequent revelations of events and incidents continuing to happen within organisations. Many Directors and senior executives are left asking how, when and why. The challenges have arisen because of the complexity of organisations’ operations and their environments today, the continual change to systems and practices, risks having greater consequences, and community ethical concerns. “Why didn’t I know what was going on?” is a reasonable question. It not only has to be asked but it must also be answered.The solution cannot be short-term but must be sustainable. The ferocity of recent surprises has caught many gasping to reconcile it with the level of confidence they had prior to such revelations. Many would argue that they believed they knew what was happening within their organisations. Maybe it might be more accurate to say that their views relied upon an unfounded predictability of their organisation’s activities. Iain Dey reported on the findings of

a study conducted by three of the Big Four accounting firms into the activities of three (3) failed British banks, for the Financial Services Authority, the UK regulator, that:“it indicated a breakdown in communication at all three banks which kept board directors in the dark on risks being run by their company executives. Whilst not uncovering any illegal activities, it raised a number of issues about risk management and corporate governance.” Iain Dey, Sunday Times (London) 3 January 2010.

A new model It is abundantly clear, then, that what is needed now is a rigorous, transparent, co-ordinated, consistent, and organisation-wide model. The starting point must surely be with a model that accommodates the whole of the organisation itself. Anything less is surely perpetuating all of the inherent weaknesses that continue to confront and defeat the regulators, Boards, senior managers and stakeholders today. Any proposed governance model must not assume an ad hoc solution. It must address the core underlying and continuing weaknesses which are catching-out and embarrassing organisations as diverse as schools and sporting codes. The critical aspects confronting organisations appear to be:1. Demonstrating adhering to and reflecting the standard policies and procedures; 2. Eliminating inconsistencies in communications; 3. Free-flowing and sharing of information – internally and externally; 4. Eliminating overlapping responsibilities and duplicating efforts; 5. Continuing dynamism and harmony in merging and realigning focus; 6. Sharing resources with ease and confidence;

7. Committing to operating on an holistic platform with organisationwide useability; 8. Eliminating contradictory objectives and messages; 9. Continuing to improve the executing of the purpose and strategy; 10. Understanding more fully all roles and responsibilities; 11. Readily accepting that accountability and openness be challenged; and 12. Establishing and operating under a ‘free form’ governance framework. The conclusion of the research report “Twenty Practical Steps to Better Corporate Governance” by leading governance academic and expert Professor Bob Tricker, for the Corporate Secretaries International Association in March 2010, was as follows:“The major themes that emerged from the inputs of the panel of corporate governance experts were of the many opportunities for better governance to emerge from the ongoing global financial and economic crisis. The steps that companies and their boards could take towards better corporate governance included recognising that good corporate governance is about the effectiveness of the governing body — not about compliance with codes; reviewing board processes including the chairman’s leadership role, the balance and style of the board, the calibre and contribution of the outside directors, and monitor the board’s performance; and improving directors’ knowledge of the business and ensure they have the information they want. Other steps involved ensuring that directors’ remuneration packages are justifiable and justified; reviewing relations between the company and shareholders, particularly institutional investors, and with auditors, regulators, and other stakeholders; and, ensuring that the company secretarial function is providing value. The steps led to the final conclusion that the corporate secretarial profession had a unique opportunity to contribute

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to the development of better corporate governance worldwide.”

The way forward Good governance now demands its own holistic operational platform. Such a platform is most capable of positively contributing “to the development of better corporate governance worldwide”. Electronic delivery of this platform seems to be the optimal means. A platform of this type will dramatically improve the closeness that Directors and senior executives and managers have to the goings-on of the organisation.There is an efficiency of information flow not only to Board members but also throughout the whole of the organisation. The Next Generation Technologies enable enormous opportunities that are readily available for substantially and positively altering an organisation’s visibility and practices. Continuing with organisational operations which are outdated negatively impacts on the productivity and engagement of staff and stakeholders. Software as a service (SaaS) or on demand software is the most appropriate delivery model for an effective governance solution. It is one in which the software and associated data are hosted centrally - in the (Internet) cloud. It is therefore accessed by users anywhere, at anytime, via a web browser over the Internet.

Governance platform The following aspects, while not exhaustive, are an excellent coverage of the range of matters that ought to be considered when looking for a governance platform solution. The governance platform solution needs to: • Have been developed with input from highly experienced and practised governance specialists; • Provide easy access and usage; • Be compatible within and across your organisation; • Be able to be operated without

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software to install; • Enable anyone to begin using immediately; • Be able to be customised to suit your organisation’s unique requirements; and • Be hosted with state-of-the-art controls and safeguards to protect your data.

Governance Intelligence® Governance Intelligence® gives organisations a unique visibility into their operating environments that affords all stakeholders the opportunities to be “Achieving Together” for the organisation’s purpose. The tool that enables organisations to embrace Governance Intelligence® is the governABILITY™ software platform - a robust common platform, useable across the organisation and by everyone. The major element that all committed to governance want now is a visibility into the organisation to know what is going on. Many organisations are concluding that they have not been getting consistent or relevant or timely information and are beginning to think about something changing and something needing to be different.To paraphrase Einstein - do not continue to do the same thing and expect a different result! It doesn’t happen like that. Boards, senior management and organisations are enabled to achieve integrated visibility for good governance through gaining IN-sight, by embracing Governance Intelligence®.

About the Author In 1988 Damien Smith founded Enterprise Care Pty Ltd and quickly developed an abiding interest in governance.Twenty years later Damien's extensive governance experiences culminated in the formulation of the unique Governance Intelligence® Model. The Governance Intelligence® Model together with the powerful operational platform of governABILITY™ captures the essence of organisational IN-sight. Organisations exposed to the many

unknowns and emergent and dynamic forces in today’s complex operating environments need a more coherent and holistic approach. Damien holds or has held positions of Chairman, Executive Chairman and Director on numerous commercial and not-for-profit Boards. In Damien’s view, a revised and optimised governance role is to the 21st century organisation, what management was to the 20th century organisation. Realistically, governance offers the breakthrough that organisations, regulators and stakeholders are urgently seeking. Governance is today’s super-charged organisational tool and the major critical driver of sustainable, profitable and valued operational practices.

About Enterprise Care Enterprise Care is the leading commentator on the vital expansive and organisationally - encompassing role for governance in the 21st century. Enterprise Care is distinctive in its approach to governance. Its difference is the elevation of an organisation’s ‘governance practices’ to the practice of ‘Governance Intelligence®’. In elevating an organisation’s governance practices to the whole-of-organisation, operational congruency is ensured, thus yielding synergies and ‘IN-sight’ within a complex environment.This Model is referred to as Governance Intelligence®. Governance Intelligence® gives organisations, whether commercial, government bodies or not-for-profit, a unique visibility into their operating environments.This visibility delivers a practical capacity to all stakeholders for “Achieving Together” synergistically for the organisation’s purpose. Governance Intelligence® uses the powerful operational platform of governABILITY™, which arms decisionmakers with relevant information to effectively understand their environment and support their working as part of an achieving organisation. Enterprise Care Pty Ltd ©Copyright 2013.


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AUS SECURITY MEDALS

MEDALS RECOGNISE BRAVERY AND CONTRIBUTION THE Australian Security Medals Foundation Inc., (ASMF) has awarded a total of 10 medals for 2013; six for acts of valour and four recognising individual contribution.The Hon. Philip Ruddock MP, the newly appointed Patron of the Foundation, presented the medals at a charity black-tie dinner at SydneyTown Hall in March. Against a backdrop of Town Criers, mounted security, army bands, entertainment and speeches, 300 attendees heard stories of bravery and contribution that served to inspire security, as well as help improve the image of the industry. “The stories behind this year’s awards demonstrate the truly courageous and selfless nature of the men and women working in security companies across Australia,” says Steve Jackson, ASMF Chairman.

the Melbourne CBD building where he was preparing to go on duty, ran out with a fire extinguisher and fought the flames. His quick thinking and actions prevented the taxi’s LPG tank from exploding, thereby saving the trapped young driver in the van from further injury or possibly death. Ivica Glavas, Southern Cross Protection, while on mobile patrol in Victoria’s Dandenong Ranges, spotted a car parked at the side of a deserted country road. Although not part of his duties, he decided to investigate and found a young man attempting to commit suicide through carbon monoxide poisoning. Glavas smashed his way into the car and dragged the young man to safety, sustaining cuts and bruises as well as inhaling some of the noxious gas in the process, thereby saving the young man’s life.

Australian Medals of Valour (ASMV) were awarded to: Chris Murdoch and Miad Shahidi, Securecorp received an ASMV for their role in the apprehension of a highly aggravated male who had set fire to petrol bowsers and attempted to set fire to a number of people at a busy NSW shopping centre. Despite being doused with petrol across his face, eyes and uniform, Murdoch, with the assistance of Shahidi, managed to restrain the offender while Shahidi secured a cigarette lighter that the offender was attempting to use to set Murdoch alight. Both officer’s actions, despite personal injury and danger, prevented further destruction and potential harm. Michael Peacock and Mark Fowler, SNP Security, were recognised for preventing a knife wielding, emotionally disturbed young woman from attacking her step father with a large knife, despite the personal risk involved. Alan Runacres, Protection Pacific Security, on seeing a van that had rammed a taxi had caught fire outside

Australian Security Medals were awarded to: Don Williams for his contribution in driving the establishment of the Australian Council of Security Professionals and the Security Professionals Register, in addition to a career dedicated to raising awareness of and standards in relation to security as a profession. Suzette Po-Williams for her contribution to the industry over the past 24 years through work on numerous industry committees and the development of standards for the monitoring and patrols industry. Both Michael Dyson and Harry Korras were recognised for their work within the community, their charitable contributions and encouragement of upcoming security professionals. In addition to awarding the medals, the ASMF also announced the launch of a benevolent fund for support and assistance to families of security officers killed in the line of duty. If you know anyone who you think should be considered for nomination

for the 2014 Australian Security Medal awards, or you would like more information about the awards, sponsorship opportunities or being a part of this important work, visit www.inspiringsecurity.com.

INSPIRING SECURITY The lack of a public, national, rewards and/or awards program left security as one of the very few industries without such merit-based recognition.To address this, a group of senior security managers got together a little over three years ago to create the Australian Security Medal Foundation (ASMF) “Virtually all other arenas, be it business, community work, public service, police, emergency services or military service all have appropriate medals, awards and certificate award schemes in place,” says Steve Jackson, Chair of the ASMF. “Given that some sectors of the security industry engage in, at times, dangerous activities, it seems only reasonable that the industry should publicly recognise exceptional acts and achievements.” Since its launch in 2010, the ASMF has awarded two categories of medal: The Australian Security Medal of Valour (ASMV), recognising acts of bravery and initiative; and The Australian Security Medal (ASM), recognising contributions to security professionalism and providing examples of outstanding citizenship, positive leadership, insights or influence at a strategic management level. The nominations were considered by a panel, which this year comprised of: Brian Sankey, BATA (Chair); Michael Julian, Westfield; Jason Brown, Thales; Craig Millar, RBS and Nick Stramilos, Westpac.

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ASIAL NEW MEMBERS

WELCOMETO OUR NEW MEMBERS ASIAL is pleased to welcome the following new members (including Corporate and Associate members) who have joined the Association over the past few months. CORPORATE MEMBERS

Global Protective Services

Magic Protection Surveillance Pty Ltd

2 Fast Security Solutions Pty Ltd

(Australasia) Pty Ltd

Master Services Aust Pty Ltd

A.Juhasz & K.Szucs

Good Security Solutions Pty Ltd

Maximum Protection Pty Ltd

AAW International Pty Ltd

Green Royal Instant Protection

Mildataco Pty Ltd

Australian Security & Facilties

Security Services Pty Ltd

Mildura Communications Pty Ltd

Management Pty Ltd

Impact Security and Management

Miyaby Services Pty Ltd

Brassets Pty Limited

Pty Ltd

Mobile Witness Australia Pty Ltd

C5 Management Solutions Pty Ltd

Integrated Facility Solutions (IFS)

N Secure Pty Ltd

Cardale Pty Ltd

Pty Ltd

Nationwide Guardian Pty Ltd

CCA Accounts Pty Ltd

Jazablu Pty Ltd

Oltulu Group Pty Ltd

Corporate Protective Solutions

K Vallmuur & TVallmuur

Premier Protection Agency (Aust)

Pty Ltd

Karl Jason Silverlockand Katrina

Pty Ltd

E Group Security Pty Ltd

Allyson Silverlock

Proactive Security NT Pty Ltd

Firstline Protection Pty Ltd

L&H Security Services Pty Ltd

Protection Victoria Pty Ltd

Future Electrical Technologies Pty Ltd

L.S.M Enterprises Pty Ltd

Raw Security Pty Ltd

LATEST NEWS COVERAGE ACROSS AUSTRALIA TO SUBSCRIBE email security@asial.com.au

+ security industry magazine

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high traffic website


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MEMBER RECOGNITION PROGRAM

Safeguard Security Solution Pty Ltd

Smarter Protection Security Services

Triton Group Investigation Services

Security Operational Service Pty Ltd

Pty Ltd

Pty Ltd

Securitywerx Pty Ltd

Spectrum Servicing Pty Ltd

Youanes Educational School Pty Ltd

Sherie Ross Pty Ltd

SRN Trading Pty Ltd

Shiv Security Services Pty Ltd

Stark Nominees Pty Ltd

ASSOCIATE

Simplex Security Solutions Pty Ltd

Systematic Security Pty Ltd

Metal Manufactures Limited

RECENTASIAL MEMBER RECOGNITION - PROGRAM RECIPIENTS The ASIAL member recognition

Digital Connections & Security Systems

Pro Security Pty Ltd

program serves to acknowledge

Pty Ltd

Protection Plus Security N.Q Pty Ltd

longstanding association members

Eagle Security

Red Lion Security Pty Ltd

with either a Platinum, Gold, Silver, or

Emenar Pty Limited

S. & D. Alarm Service Pty. Ltd.

Bronze level of membership.

Eris McCarthy Pty Limited

Security Specialists Australia Pty Ltd

Feel Safe Alarms

Silvergem Corporation Pty Ltd

The following organisations have

G & M Honeyman Pty Ltd

SM Security Services Pty Limited

attained recognition levels:

Gary Baker Electrical & Security Pty Ltd

Solness Electric Pty Ltd

Platinum

Grant's Security Alarm Installations

Sparkbusters Pty Ltd

BCD Security Pty Ltd

Pty Ltd

Strudwick Security Pty Ltd

Bos Security Group Pty Limited

J.L.M. Electronic Services Pty. Limited

Victorian Protection Security Services

John Body and Hellen Patricia Kirkman

Pty Ltd

Gold (12-24 years membership)

trading as Tenterfield Night Patrol

Vladimir John Halaska trading as Alolite

Advent Security Services Pty Ltd

Security

Home Products

Consolidated Security Group Pty Ltd

Kalabex Pty Ltd trading as Garden City

Wilfs TV Service Mudgee Pty Ltd

Standby Security Services Pty Ltd

Security Service

William King trading as WY Security

Kangaroo Valley Security

Wilson Security Pty Ltd

Silver (11-15 years membership)

Karpent Pty Ltd

Accurate Security & Installations

Logov Risk Management Services

Bronze (6-10 years membership)

Pty Ltd

Pty Ltd

Techniche Security & Surveillance

AHC Alarms

M & C Trokus trading as Westguard

Pty Ltd

AM Mortimer Security

Security Services

Jaka Security Pty Ltd

Australian Masterguard Security

Ninicom Technology (Aust) Pty Ltd

Services Pty Ltd

Nybar Pty Ltd trading as Quad Security

If you are eligible and have not already

Bayside Australia Pty Ltd

Services

signed up to the program (there is no cost

Bell Security Systems Pty Limited

Oxley Electronics Pty Ltd

to sign up), you can find out more by

Burnside Security Pty Ltd

Perisher Security Pty Limited

visiting:

Centauri Security

Peter Markowsky

www.asial.com.au/Memberrecognition

Comvision Pty Ltd

Peter Siman trading as ACAM CCTV

program

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ASIAL Certified Security Monitoring Centres*

Current as at: 16 April 2013

Company (short form name)

Australian Security Industry Association Limited

State

Cert. No.

Grade

WA

379

A2

28 Feb 2014

ADT Security

NSW

404

A1

30 Jun 2014

ADT Security (Data Centre)

NSW

405

A1

30 Jun 2014

ARM Security

WA

402

A1

10 Mar 2015

ART Security

VIC

392

A1

30 Sep 2014

Calamity Monitoring

NSW

383

A1

20 Mar 2014

Central Monitoring Services

NSW

380

B1

21 Mar 2014

Commonwealth Bank of Australia

NSW

389

A1

24 Sep 2014

VIC

391

C2

18 Mar 2014

Glad Security

NSW

398

A1

25 Nov 2014

Golden Electronics

TAS

395

A1

17 Oct 2014

Grade One Monitoring

NSW

378

A1

13 Feb 2014

Grid Security Services

NSW

381

A1

18 Mar 2014

Instant Security Alarms

QLD

365

A1

29 May 2013

ISS Security

Allcare Monitoring Services

Energize Australia

Expires

NSW

373

B3

25 Nov 2013

Linfox Armaguard

VIC

393

A1

08 Aug 2014

Mekina Technologies

TAS

399

A1

02 Nov 2014

NSS Group

NSW

384

A1

07 May 2014

Onwatch

NSW

396

B1

31 May 2014

Paul-Tec Australia

NSW

401

A1

01 Aug 2013

Protection Pacific Security

VIC

394

C2

9 Aug 2014

RAA Security Services

SA

400

A1

12 Dec 2014

Secom Australia

NSW

374

A1

14 Dec 2013

Sectrol Security

VIC

369

B2

19 Aug 2013

Securemonitoring

VIC

370

A1

23 Nov 2013

NSW

386

A1

04 May 2014

Security Alarm Monitoring Service

SA

387

A1

18 Jun 2014

Security Control Room

VIC

362

A1

06 May 2013

Sesco Security

WA

364

A1

03 Jun 2013

Signature Security

WA

403

A1

30 Jun 2014

SMC Australia

QLD

372

A1

07 Dec 2013

Securenet Monitoring Services

SMC Australia

VIC

371

A1

16 Dec 2013

SNP Security (Newcastle)

NSW

368

A1

17 Aug 2013

SNP Security (Sydney)

NSW

390

A1

31 May 2013

WA

406

A1

12 Apr 2015

Spectus State Government Protective Security Service

QLD

388

C1

22 May 2014

Westpac Banking Corporation

NSW

382

A1

19 Mar 2014

Woolworths Limited

NSW

397

C1

04 Nov 2014

*The above-listed ASIAL Certified monitoring centres comprise those establishments that have been inspected and graded for compliance with the applicable Australian Standard: AS 2201.2 – 2004. PLEASE NOTE: ASIAL takes no responsibility for listed companies which may change the nature of their operations subsequent to Certification.

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INDUSTRIAL RELATIONS

PARENTAL LEAVE, MATERNITY LEAVE ANDTHE EMPLOYER’S RESPONSIBILITY By Chris Delaney

continuing regular and systematic work; and • given written notice 10 weeks before starting leave (or if that is not practicable, as soon as practicable) of their intention to take leave including the intended start and end dates of the leave.

Parental Leave and Maternity Leave are complex areas for many employers to navigate. Regardless of the size of your business the responsibilities are the same. It is often an area where emotions, practicality and common sense can collide. Like almost all other aspects of the employment relationship there are laws to govern the behaviour of both parties. Here we provide an overview of the responsibilities of employers when dealing with requests for Parental Leave. Under the Fair Work Act 2009 (Cth) (the Act) employees have access to unpaid parental leave and a number of other entitlements, if either they or their partner give birth or adopt a child.

Parental Leave is not restricted to female employees, male employees also are entitled to request and be granted parental leave and extended leave in some circumstances.There are other entitlements and requirements for different situations regarding special maternity leave, transfer to a ‘safe job, child birth, childcare, adoption and return to work provisions.

Unpaid Parental Leave Eligible employees are entitled to take up to 52 weeks’ unpaid parental leave under the National Employment Standards (NES) set out in the Act. To be eligible for unpaid parental leave under the NES an employee must have: • worked for at least 12 months for you before the expected due date, either on a full-time or part-time permanent basis, or as a casual with 12 months’ regular and systematic service with you with a reasonable expectation of

Maternity leave and pregnant employees An employer must respond to a request for maternity leave within 21 days, in writing, advising whether their request is granted or refused. Such a request must only be refused on reasonable business grounds. It is rare for a request to be reasonably refused. Employers have the right to request evidence of the expected date of birth. Leave can commence at any time within six weeks before the expected birth of the child.

38 //SECURITY INSIDER MAY 2013

There is no minimum period of leave that employees must take following the birth of their child. Either partner who has care or responsibility of the child after birth or adoption is entitled to take unpaid parental leave. By giving at least four weeks notice before the end of the original leave period employees also have the right to request up to an additional 12 months’ unpaid parental leave to a total of 24 months between them and their partner. If your employee is not eligible under the NES they may still have an entitlement under a modern award or enterprise agreement (including as a result of transfer of business. Employers should also take care not to breach anti discrimination legislation when dealing with requests. If a female employee needs to change their leave dates depending on the progress of the pregnancy, they should confirm the dates or notify the employer of any change of dates at least four weeks before the intended start date of leave. Paid Leave? There is no general legal requirement for employers to offer employees paid leave for births. Paid Parental Leave funded by the Government


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INDUSTRIAL RELATIONS

commenced 1 January 2011. You can find out more about the scheme, its eligibility requirements and how it will operate at the Family Assistance Office website. Concurrent Partner’s leave Parents can take up to 3 weeks unpaid parental leave at the same time.This applies if both parents are employees who plan to take parental leave.This is called ‘concurrent leave’. Concurrent leave has to start immediately after the date of birth or adoption of the child and end a maximum of 3 weeks later. Unsafe Jobs Certain jobs may pose an unacceptable risk to an unborn child. If a pregnant employee is unable to perform her usual job (and provides medical evidence to this effect), and she is entitled to and has applied for unpaid parental leave, you must transfer her to an appropriate safe job for the ‘risk period’. An appropriate safe job is one which has the same ordinary hours of work as the employee’s present position or a different number of ordinary hours agreed to by the employee. The employer must then pay the employee at their full rate of pay for the position they were in before the transfer, for the hours they work in the risk period. If no appropriate safe job is available, then the employee is entitled to take paid ‘no safe job leave’. The employer must pay the employee during the risk period identified by the medical evidence. Return to Work Employees on unpaid parental leave are subject to a return to work guarantee.This means an employee returning to work from unpaid parental leave is entitled to either: • The employees position as it was

prior to going on parental leave; OR • If that position no longer exists – an available position which the employee is qualified and suitable that is nearest in pay and conditions to the position they held prior to going on parental leave. Consulting with Employees on Leave All of the consultation responsibilities in the Act and the modern award are relevant to the employee in the same way as if they were at work. An employer must consult with that employee if they make a decision which will have a significant effect on the position, pay or location of the employee's pre-parental leave position. An employer must "take all reasonable steps to give the employee information about, and an opportunity to discuss, the effect of the decision on that position." If the position genuinely no longer exists, an employee is entitled to return to any other available position for which they are suitably qualified, that is nearest in status and remuneration to their pre-unpaid parental leave position. Special Maternity leave If employees are eligible for unpaid parental leave they are also eligible for special maternity leave for a pregnancy-related illness or if the pregnancy ends without the birth of a living child within 28 weeks of the due date. Special maternity leave counts as unpaid parental leave, so it reduces the amount of unpaid parental leave to which an employee is otherwise entitled.To access special maternity leave employees will need to provide you with notice that they are taking special maternity leave as soon as practicable, setting out the period or expected period of the leave.

You have the right to request evidence of the illness or that the pregnancy ended without the birth of a living child. Requests for flexible working arrangements If an employee who is a parent has responsibility for the care of a child who is under school age (or under 18 and has a disability) they may request a change in working arrangements. A change in working arrangements (otherwise known as flexible working arrangements) can include: • Change in hours of work • Changes in patterns of work • Changes in location of work The request must be in writing, set out the details of what changes the employee seeks and the reasons why. Following the receipt of a request an employer must give the employee a written response within 21 days as to why they are granting or refusing the request.The request must only be refused on reasonable business grounds. While the request may cause inconvenience to the employer it may be of the utmost importance to the employee. And often employees will bring an application before the Fair Work Commission under the general protections provision of the ACT or claim discrimination, both of which are costly in both time and money. The Fair Work Ombudsman considers that a reduction in the hours of work, job sharing arrangements and working from home are examples of changed working arrangements. For advice and assistance about Parental Leave members can call ASIAL’s Industrial Relations Advisor on (02) 8425 4318 or email ir@asial.com.au.

Note: The information provided above is for convenient reference only. ASIAL and Chris Delaney & Associates Pty Ltd provide this information on the basis that it is not to be relied upon in any or all cases, as the circumstances in each matter are specific. Accordingly, we provide this information for general reference only, but we advise you to take no action without prior reference to an Employee Relations professional. ASIAL members can contact Chris Delaney by emailing ir@asial.com.au

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HOT PRODUCTS

Grade One Launches IP Monitoring ■ Grade One Monitoring > 1300 723 185 ■ Email > info@grade1.com.au ■ Web > www.grade1.com.au Changes in the telephony market have arrived and this may affect your security monitored clients. The gradual move by customers to voIP and other forms of digital communications have had an effect on the monitoring centres ability to receive alarm signals via the telephone line. This gradual change is set to escalate as the NBN becomes a reality. Grade One Monitoring has been at the forefront of GPRS technology, introducing receivers for all of the major GPRS/3G systems. Grade One is again leading the way with IP monitoring. With the integrity of your clients’ security network paramount, Grade One can now monitor, via IP Modules, direct IP signals utilising any current IP or IP/GPRS interface system.

NEW!

ExacqVision Version 5.4 with advanced Archiving ■ Central Security Distribution > 1300 319 499 ■ Web > www.centralsd.com.au The latest version of the exacqVision Video Management System (VMS), Version 5.4 is now available. Version 5.4 makes significant additions and improvements to the exacqVision VMS with the addition of significant IP camera models and IP camera functionality, our first phase of video archiving, simplified software updates, a new web service and more. Version 5.4 also introduces the first of three phases to archiving; the search feature of exacqVision retrieves video from both the local video server and a separate Search Archive drive seamlessly, with the results displayed as if all of the video was originating from the same server.

Inner Range Integriti Security Management System ■ For more information contact: ■ Web > www.centralsd.com.au ■ Web > www.innerrange.com The INTEGRITI SECURITY MANAGEMENT SYSTEM is a new generation Integrated Access Control, Security Alarm and Automation System by Inner Range. It is the result of more than 20 years of continuous industry leadership and product development, and just like its famous predecessor (the Concept 4000), Integriti sets new industry standards. Inner Range are confident that Integriti has the capacity to offer solutions that have previously been unachievable in today's exciting yet demanding technology environment. Regardless of the specification, Integriti will tick the box at every level, including almost every redundancy and disaster recovery strategy. Integriti is an enterprise level access control and security solution that delivers a simple and easy to use management system with capabilities and scalability that have previously been unthinkable.

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HOT PRODUCTS

UniGuard Real-Time loggers Innovative, Live Guard Tour System ■ ValuTronics > 1300 133 366 ■ Email > sales@uniguard.com.au ■ Web > www.uniguard.com.au UniGuard real-time loggers are an innovative, live guard tour system. It enables guards to easily communicate with a control centre via contact or non-contact reads of iButton/RFID tags.The loggers read and send data back to the new UniGuard 12 system in real time by using GPRS data transmission. UniGuard 12 is the best way to access your collected data in one powerful and easy to use web based software application. It offers lightning fast reporting, Real time tracking with Google maps, individual user accounts, alarms and alerts sent direct to your email and much more. This system is perfect for those who require a high end staff verification system with minimal intervention by yourself or other staff.

INTREPID™ Sensors Now Even Smarter! ■ Perimeter Systems Australia Pty Ltd > +61 2 9150 0651 ■ Email > info@perimetersystems.com.au ■ Web > www.perimetersystems.com.au

NEW!

In protecting a facility’s perimeter, two distinct challenges arise. Selecting the appropriate sensor to address site requirements, and finding cost-effective, compatible solutions when site characteristics or security level dictate layered protection. Combining 40 years of perimeter detection experience with the latest in integrated systems engineering, Southwest Microwave addresses these challenges with its new-generation INTREPID™ Intelligent Sensors. Deploy any combination of fence, buried and digital microwave solutions on a single network platform to protect each portion of your perimeter with the optimal sensor for that location. For unparalleled configuration and operating convenience, INTREPID™ employs a common communications protocol, universal set-up software, scalable system controllers and a broad input voltage range - eliminating the high cost and complication traditionally associated with integrating multiple sensor technologies.

DTU3G/IP ■ SCSI > 1300 555 570 ■ Email > daleacott@securitycommunications.com ■ Web > www.securitycommunications.com SCSI’s DTU3G/IP wireless alarm communicator is Australian made and designed. Dual-SIM technology provides 6 secure paths using Telstra NextG, Optus 3G, Telstra GPRS, Optus GPRS, Ethernet & PSTN. With thousands already sold and installed, the DTU3G/IP has been released to the Australian Security Industry with outstanding success.The combination of multiple, proven communication paths ending the days of nuisance “poll fails” and unwarranted guard attendances. The DTU3G/IP connects to the DirectWireless Network, Australia’s only dedicated and private alarm transmission network. To find out more about the DTU3G/IP, contact SCSI on 1300 555 570.

NEW!

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ASIAL NATIONAL CALENDAR OF EVENTS 2013

JULY

AUGUST

QLD Industry Breakfast Briefing 7.30-9.00am - 17 July 2013, Niche Event Spaces, Stones Corner, Brisbane

VIC - Industry Breakfast Briefing 7.30-9.00am 15 August 2013 Quality Hotel Batman’s Hill on Collins

Security 2013 Exhibition & Conference 24-26 July 2013, Sydney Convention & Exhibition Centre, Darling Harbour. Security 2013 Conference & Executive Briefings 24-25 July 2013, Sydney Convention & Exhibition Centre, Darling Harbour

SEPTEMBER SA - Industry Breakfast Briefing 7.30-9.00am 12 September 2013, Sebel Playford Hotel, Adelaide WA - Industry Breakfast Briefing 7.30-9.00am 13 September 2013, Hotel Northbridge, Perth ACT - Industry Breakfast Briefing 7.30-9.00am 18 September 2013, Belconnen Premier Inn, Canberra

Don Randall, Head of Security, Bank of England

Bruce Blythe, Chairman, Crisis Management International

TAS - Industry Breakfast Briefing 7.30-9.00am 19 September 2013, Hobart Function and Convention Centre, Hobart

JULY Security 2013 Gala Dinner 25 July 2013, Doltone House, Jones Bay Wharf Sydney

To find out more register online www.asial.com.au/eventscourses or email events@asial.com.au


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Insider44pSecurity Insider Magazine: Vol.18 | Iss.2 | May 2013