Weatherhead 100 2018

ING H C N U CR THE ERS B M U N 8

Northeast Ohio’s

FASTEST GROWING COMPANIES WEATHERHEAD 100

A+ Solutions Allegro Real Estate Brokers & Advisors Alliance Solutions Group Ancora AQUA DOC Artwall ASMGi Avalution Consulting LLC Avantia Inc Banyan Technology Bellwether Enterprise Real Estate Capital LLC Bialosky Cleveland Blackburn OEM Wheel Solutions Budget Dumpster Carnegie Investment Counsel Carver Financial Services Inc. Channel Products CleanLife Energy Cleveland Bricks Cohen & Company Color 3 Embroidery Inc. Compass Self Storage Crescendo Commercial Realty Crimcheck Daniel’s Amish Collection Digital Print Solutions Direct Recruiters, Inc. Echo Health Event Source Evergreen Industrial Batteries Exscape Designs FIT Technologies Five Lakes Professional Services Foundation Software Inc. FrameCo Futuri Media GCS Geauga Mechanical Company

PRESENTED BY:

Global Transport Inc. Great Lakes Cold Storage Group Management Services Hartland & Co. Hileman Group Infinium Wall Systems INSIGHT2PROFIT Jarrett Logistics Systems K2M Design Kaufman & Company Keene Building Products KHM Travel Group Koehler Fitzgerald LLC Lake City Plating Laketec Laudan Properties Legacy Roofing Services MarshBerry MediQuant Metisentry National Safety Apparel Neptune Plumbing & Heating Co. NOMS Healthcare North American Coating Laboratories Northeast Factory Direct ON Partners OnShift Osborn Engineering Panel Master Payroll4Construction.com Perspectus Architecture The Portaro Group Premier Protective Services PS Lifestyle Pure Water Technology PureButtons.com QualityIP Razorleaf Corporation RDL Architects

WITH SUPPORT FROM:

Re/Max Haven Realty Property Management Risk International Holdings Rock The House Sanctuary Marketing Group SecureData 365 Selman & Company Sgt. Clean’s Car Wash Sky Quest Speedeon Data The SpyGlass Group Suresite Consulting Group

Technical Assurance Inc. Testoil ThenDesign Architecture TPI Efficiency True Hire Universal Windows Direct US Freight LLC VMI Group Inc. WHS Engineering Inc. World Synergy WTWH Media LLC YellowLite

UPSTARTS 42connect A & I Health Solutions LLC Adatasol Inc. Ardleigh Minerals Inc. Aurum Wealth Management Brakey Energy Inc. Company 119 Consolidus Cornerstone IT Inc. Dependable LLC DMS Management Solutions The Gertsburg Law Firm Grants Plus Great Lakes Fasteners Inc. Inner Circle Advisors

Kiwi Creative Lead to Conversion On the Other Side O’Reilly Equipment Planned Financial Services R&K Technologies Inc. Request A Test Robert P Madison International Inc. StandOut Stickers the telos institute TLC Products Inc. Torch Group Inc. Wellness IQ Woodside Health

CENTURIONS CrossCountry Mortgage Inc. ExactCare The Garland Company Inc. Mazzella Holding Company MobilityWorks

Nations Lending Corporation OEC Park Place Technologies Providence Healthcare Management Union Home Mortgage

Crosscountry Mortgage, Inc.

MobilityWorks

ExactCare Pharmacy

Park Place Technologies

Garland Industries, Inc.

Union Home Mortgage

LeafFilter North, Inc.

US Acute Care Solutions

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COMPANY PROFILES TPI Efficiency Providence Healthcare telos institute Color 3 Embroidery Robert P. Madison International Sgt. Clean

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WEATHERHEAD 100 WINNERS

How big data and analytics are advancing their businesses Award winners notch powerful sales growth gains

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THE LISTS

Weatherhead 100 Upstart Centurion

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BY THE NUMBERS

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Digital transformation spurs data-powered business insight

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By Judy Stringer ig data and data analytics hold the promise that today’s businesses will evolve from being organizations that collect and store information to those that use data-driven insights to improve products and services and to generate efficiencies.

The journey, however, is not a straight or simple path. And, companies — both big and small — really are just beginning to understand the opportunities and challenges that lie ahead, said Jagdip Singh, AT&T professor of marketing at Case Western Reserve University Weatherhead School of Management and co-director of its master of science in business analytics program.

Yes, businesses recognize data-crunching tools and technologies can drive faster, better decision-making, Singh said.

Often the question is how to start.

“It is not simply a matter of buying new technology,” Singh said. “It is integrating.

It is assimilating … And, not all analytics technology applies to everyone, but in every business these technologies are going

picture of customer satisfacto disrupt the way we learn, intion and re-write the script for teract and operate today.” effective “service recovery.”

Big data, for example, al“To date, service recovery ready is playing an important had been studied qualitatively role in understanding custombut not quantitatively because er preferences. Singh said that we did not have the data,” companies have traditionally Carlisle he said, “and what we have relied on customer and frontfound is that some of the conline employee surveys to unclusions based on that qualitaderstand the interactions that tive data are wrong.” occur when there is a problem Whether the issue was a with a product or service that missed flight or lost luggage, needs to be addressed. From customers did not want the this limited data set emerged agent to waste time with apoltraining programs that preogies or empathetic gestures, Krishnan pared front-line employees to and they wanted more control apologize, take responsibility over the remedy. and then develop what they “Choice made quite a big considered the best course of difference in terms of customaction to remedy the issue. er satisfaction,” according to With contemporary maSingh. “So the agent’s goal chine learning and data proshould be not to just provide cessing software, however, the solution that they think is Singh and his students were Singh best suited but to work creable to take a deep dive into large volumes of unstructured data — atively and on the spot to generate soluin this case, 110 videotapes of the inter- tions that are quite viable – not another actions between airline agents and dis- full-price ticket, for example – and also gruntled flyers — to develop a clearer give the customer multiple options.”

Singh and his team have now moved on to study how companies can effectively use Twitter in service recovery.

“Twitter data is unlike other forms of solving customer problems,” he said, because customers can report an issue, such as an impending missed connection, and expect a remedy in real-time.

“There are companies that have customer service teams dedicated to Twitter and even they do not do well,” Singh said. “We are trying to figure out customer expectations when it comes to this communication medium.”

And, of course, customer satisfaction analysis is only one way organizations can use data and analytics to inform

Calfee congratulates its nominated clients and all other Weatherhead 100 nominees and honorees for 2018!

strategic and operational decisions.

Students in Weatherhead’s finance and banking program are exposed to the data mining and predictive modeling applications used by today’s financial professionals, according to department chair and professor CNV Krishnan.

While the finance industry is no newcomer to quantitative analysis, the ability to cull, store, access, manage and evaluate larger and more complex data sets is driving new processes and procedures among bankers, analysts and advisers, he said.

“We can now look, for example, at the text in 50 years of balance sheets and use programming and analytics software to track keywords that management has spoken about over time to identify keywords that are driving stock returns and things like that,” Krishnan said. “Then the analyst can use that information to make recommendations to their clients.”

The impact can also be seen in auditing and accounting, said Weatherhead assistant professor Melissa Carlisle.

With new data collection techniques and software, auditors analyze both structured and unstructured data to identify potential abnormalities, like unauthorized disbursements, or troubling patterns. They can comb through consumer and market statistics to compare revenue projections to actual revenue.

“Auditors can shift their focus from detecting errors to concentrating on areas that present a high level of risk.”

Carlisle said her department — like its Weatherhead counterparts — has heightened its focused on big data and preparing students for a data-powered marketplace.

“Today’s business professionals need to be able to transform data into useful information and understand what the data is really telling them.”

AWARD CATEGORIES The law firm of Calfee, Halter & Griswold LLP congratulates all Weatherhead 100 award winners and nominees! We are proud to support the Northeast Ohio business community as the spirit of entrepreneurship, leadership and commitment to growth expands in our region and beyond.

Cleveland | Columbus | Cincinnati Washington, D.C. | Calfee.com ©2018 Calfee, Halter & Griswold LLP. All Rights Reserved. 1405 East Sixth Street, Cleveland, OH 44114

Weatherhead 100 The 100 fastest growing companies in Northeast Ohio are based on revenue from 2013 through 2017. Companies on the list must have had sales of at least $100,000 in 2013, plus a minimum of 16 full-time employees and more than $1 million in sales in 2017.

Upstart These companies have met all Weatherhead 100 qualifications, employed 15 or fewer employees and/or had less than $5 million in net sales in 2017.

Centurion

These companies have met all Weatherhead 100 qualifications and had net sales of $100 million or more in 2017.

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Congratulations to the employees of Ardleigh Minerals, without whom this continued recognition would not have been possible.

Ernest Q. Petrey Jr. President & Chief Executive Officer

Roger Zona

TPI Efficiency puts its energy into saving customers money

By Vince Guerrieri

Zona notes that most customers have only seven to 10 contracts a year, but hen Roger Zona founded TPI deals with hundreds, giving them TPI Efficiency in 2009, the expertise on the best course of action. energy market was vastly They also regularly read legislation to understand the credits and rebates a different than it is today.

Then, deregulation was just in its business can get.

“The maturity of the market has early stages, which Zona likened to a “land grab,” with opportunities for easy brought in more products, and there are a lot more to evaluate,” he says. efficiencies for companies that “The legislation is always may have only heard of enchanging, too.” ergy deregulation in the There’s a saying context of the colossal among football and failure of Enron. basketball coaches: “We were helping You take what the them pick up the easy defense gives you.

WEATHERHEAD pennies,” Zona says.

That’s no different 100 “At the time, you could for Zona, who says throw a dart at a board and the company is acting you could get anyone that within state, federal — and was better than what you had.

“Now, the businesses and buyers sometimes local — regulations, as we work with are familiar with well as the client’s own parameters.

“We’re forced to work within the deregulation, and we’re helping them navigate more complex products. rules of what the government decides We have to make apples-to-apples to offer,” Zona says. “If, say, Ohio comparisons and make sure they’re changes its mind and says they want to build more solar, then we’ll help our the best and most accurate.”

TPI’s first job with a client is to “stop clients take advantage of that. Some of the bleeding,” Zona says, reducing our most favorable states for solar are expenses wherever possible and then determining the best long-term plan.

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New York or Maryland, and it’s not because they’re sunny. If the client or the local utility are setting up the technology, we’re going to do that and help clients find their way.

“We’re not changing the way our client does business; we’re making sure it’s as cost-effective and operationally efficient as possible.”

Among TPI’s clients is Orlando Baking Company, which relies on the company for its electric services — and is thinking of contracting with it for natural gas, as well. Like a lot of companies, Orlando, which uses about 800,000 kilowatts a month for its 200,000-square-foot facility on Cleveland’s East Side, is being squeezed by the closure of coal plants, but they were able to lock in a three-year electricity rate.

“I was able to save on our current rate and on several years ahead,” says John A. Orlando, executive vice president for Orlando Baking Company.

“The fixed cost helps us a lot.”

TPI started with just Zona, but now employs 45 people. In addition to its office in the Flats — Zona, who lives downtown, was committed to staying in the central city — TPI opened an office in May 2017 in the Columbus Arena District. “Columbus was a natural first step,” he says.

In October 2017, TPI opened an-

other office on Federal Hill in Baltimore, a walkable neighborhood not far from downtown, comparable to Ohio City. Zona chose Baltimore because it was relatively easy to get there — and from there to other large cities such as Washington, D.C., and Philadelphia. It also was at the southernmost part of the deregulated energy market. “It was a good entrance point into the mid-Atlantic and Northeast region,” Zona says.

The cities also were chosen because they fit well into the corporate culture. “You can tell you’re in a TPI office wherever you go,” he says. “All the spaces feel good and have a cultural fit. If I had opened offices in Boston or New Jersey, they would have stuck out pretty bad.”

But there are opportunities — and plans — for growth, Zona says.

He’d like to see the company expand its East Coast presence further in the next year or so, and possibly venture west to Nevada, which also is debating deregulation.

“My goal was never to create a good job for myself,” he says. “I wanted to create a company. We’re helping every client we touch. Our mission is to help them effectively spend every dollar. We’re going to continue to expand. We don’t want to be farther than 150 miles from a customer’s office.”

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Providence Healthcare is about ‘humans caring for humans’

By Barry Goodrich

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ucceeding in the health care management industry is no small task. Complex and constantly changing health care regulations from federal, state and local regulatory agencies intended to ensure safe and quality care actually can have a reverse effect — regulatory compliance CENTURION often takes time away from patient care.

“It’s a challenging environment to operate in,” says Providence Healthcare Management founder and CEO Eli Gunzburg. “Our industry has completely transformed.”

Health care is one of the top three most regulated industries in the country along with finance and nuclear.

“Sometimes the intent of those regulations is good but they don’t quite hit it on the head,” says Gunzburg, a Case Western Reserve University alum who founded Providence Healthcare Mancare facilities in Ohio and Kentucky agement in 2008.

Today, Providence Healthcare pro- with each facility managed by an onvides consulting services to 31 health site team. “We grew very fast over the past 10 years but we’re becoming a little bit more selective,” says Gunzburg.

“We’re now rebuilding our foundation with a team of consummate professionals who are here for the greater good.”

Providence Healthcare found its second wind after rapid expansion that also brought along some growing pains. “We have historically taken over some troubled facilities,” said Gunzburg. “Some of those buildings had a stigma attached to them. To make them work, we imbue our culture.”

That culture is based on 29 defining fundamentals, many of which emphasize a humanistic approach toward both residents and care staff. Those fundamentals include blameless problem-solving, listening generously, leaving your ego at the door, embracing change and growth, being a lifelong learner and having fun.

“This is about humans caring for humans,” says Gunzburg. “We all should have a mutual level of respect for one another. That’s something that meets Cohen & Company applauds our clients — the needs of every single team member and resident.” and all of this year’s Weatherhead 100 award In an industry with an employee winners — for continually finding opportunities turnover rate exceeding 50%, hiring to innovate and build on our region’s success. and retaining the right staff is crucial. “The thing I’m most passionate about is reducing that turnover,” says RANDY MYEROFF, CEO Gunzburg. “We’re looking to have a substantial impact on that through our ROB MACKINLAY, President, Private Client Services cultural roadmap.”

Taking a genuine interest in each resident is one of the firm’s most import216.579.1040 | cohencpa.com ant fundamentals. “Understanding their world and seeing that world from their perspective is very important,” says

Congratulations

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Eli Gunzburg

Aaron Fox, the firm’s financial operations specialist. “We want each resident to have an individualized experience.”

“We’re interacting with people who are in a vulnerable state,” says Gunzburg. “We’re not moving heaven and earth … but we are listening to them.”

“Our direct care staff has the most impact on our residents and they treat those residents like family members,” adds Fox. One of the more famous patients at Providence Healthcare Management’s Stanford, Ky., facility was Helen Van Winkle, also known as Baddie Winkle.

The 90-year-old is a social media sensation with 3.8 million Instagram followers, 2.5 million Facebook friends and 500,000 Twitter followers. Van Winkle, who models for clothing companies, spent three weeks in rehab in Stanford following hip replacement surgery.

“They had the best rehab staff,” says Van Winkle. “They started me out slow but they put me through it every day. They had everything to do with my recovery.”

Van Winkle, whose fame began when her great-granddaughter posted a photo of her online four years ago, was impressed by not only the physical therapy that led to her quick recovery but the level of personal attention she received from the staff. “I never got bored … we were joking all the time. I interacted with a lot of the other patients in rehab.”

Despite those historically high turnover rates in the industry, Gunzburg is well aware that quality health care is dependent on compassionate, welltrained staff that often spend long PROVIDENCE continued on next page

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Doing good work at core of telos institute’s strategy

By Vince Guerrieri

work. The advocacy we get from our customers is what’s grown the business.”

Rick says telos emphasizes n his previous job in the financial services industry, Rick Simmons relationships, not transactions, and used to be the guy who closed notes he’s developed trust with customers over years at a time. the deal.

“Our first entry into a company “I was walking into a lot of rooms with business leaders, and I saw might be a small piece of work: gaps on how to see strategically and Coaching, helping a leader transition,” embrace changes,” Simmons says. “I he says. “We’ll often get a win and the felt like I needed to come into the leader will say I want to spread room differently. this across the team. Then “When I sat down at we’re on year two. Then the end of a decade, the leadership team and thought about says, ‘Hey, we want to what I wanted our spread this across the contribution to be, I whole company.’” wanted it to be more That’s what hapUPSTART lasting and meaningful pened with Smuckthan making a wealthy er’s, a fifth-generation family make more money company based in Orrville, with their exit from the business.” probably best known for its fruit So in 2006, Rick and his wife Amy spreads. CEO Mark Smucker said he founded the telos institute, a consulting and other top managers were doing firm devoted to training, developing some soul-searching about the corpoand coaching leaders. Rick is the rate culture and started working with company’s CEO, and Amy is the chief telos, first with Smucker’s human reknowledge officer. sources reps and a member of the op“My early work was in training, erations team, and it went so well, the and oftentimes, training is all about, top 50 managers at the company then ‘Here’s the subject matter. Go do it and started receiving telos instruction. everything will be good,’” she says. “In “A lot of the content in that some cases that’s the solution. Many, program isn’t about performance or many more times it’s quite different than performance improvement,” Smucker that. Each circumstance is different, says. “It’s about mindfulness: How to each person is different. There has to be manage your interactions with people a better way of doing this.” you deal with daily, how to read microAnd it appears to have worked emotions, how to use your empathy so far. Last year, telos worked with to deal with subordinates. It’s largely clients on five different continents, rooted in emotional intelligence.” everything from emerging startups to That’s part of the goal of telos, mega-corporations. They’re able to do which Simmons says is to “train that, Rick says, because the company understands there are some universal people as human beings and not just as core principles, but doesn’t yield to receptacles of knowledge.” Leadership that one-size-fits-all process they’d can be a lonely journey, Simmons says, and telos develops and supports seen in previous jobs.

“We’ve positioned ourselves as a people to work in what Simmons leading global consulting firm,” he says. calls a VUCA environment: volatile, “Two or three years in, an accountant uncertain, complex and ambiguous.

To Rick, there’s a three-step process. asked how we’d scale our growth. I The first is developing strategy. “Where summed it up in three words: Do good work. The lion’s share of the growth do you want to play and how do you of the business is rooted in doing good want to win?” From there, the company

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develops its leadership — and it is the company that does it, Rick emphasizes.

“We’re not coming in with all the answers,” he says. “We’re coming in to help the customer find its way.”

From there, the company reacts to the change that invariably ensues — hopefully for the better. Smucker says one of the things telos does is allows leaders and employees to figure out what they do best, which allows them to perform better and raise the company’s fortunes as well.

“We are performance driven,” he says. “We are a public company, so we have to perform. Often it feels like the results-driven mentality is at odds with this concept of empathy or mindfulness.

What we found, quite frankly, is those two things aren’t at odds.”

The company’s expanded to 11 different areas, with more than 50 people working for it, from independent contractors to about 10 full-time employees. Rick says they develop a critical mass of clients in

an area before opening an office, and he’s got his sights set on many more locations — but not at the expense of the service he provides.

“We relish the opportunity to take this human element — that’s the space we play in — and do it around the world,” Rick says. “But fundamentally, it’s more important to engage in quality of work than quantity of work. If we got to the point where more work would erode the quality, I’d tap the brakes in a minute.”

With Gratitude.

Ancora is honored to be recognized as a Weatherhead 100 Award recipient once again and congratulates our fellow class members.

216-825-4000 / www.ancora.net

PROVIDENCE continued from previous page

hours away from their own families.

“The people who are working for us are extremely passionate about what they do. They are the ones that drive our organization.”

While Providence Healthcare Management’s growth is a testament to the firm’s core fundamentals, an ev-

er-changing health care environment will continue to pose challenges in what figures to be a highly scrutinized industry for years to come.

“The market continues to change on a yearly basis,” says Gunzburg.

“There have been nursing shortages, people shortages and more recently, a push toward home health care. We are looking to continue to be the employer of choice in the markets we serve.”

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Traci Miller

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Weatherhead 100!

Color 3 Embroidery’s business builds off a ‘Be Better’ mindset

By Barry Goodrich

With a team of employees that has ballooned from just eight people to the raci Miller calls Color 3 Em- current staff of 35 in a period of just six broidery “a 23-year overnight years, Color 3 Embroidery has managed to keep a family feel despite its recent success story.”

Miller, who launched the firm in growth. “We interview based on core 1995 from her parents’ back porch values,” says Miller. “We’re hiring for in Canfield, oversees the wholesale fit and training for skill. And we let our contract embroidery, screen print team members have a say in who they’re and laser-etched decoration service going to work with every day.” provider, which has found success and Color 3 Embroidery often works with longevity in the highly competitive clients who require a quick turnaround promotional products industry. on large orders for items such as brandBut there were many lessons to ed polo shirts. It’s an environment be learned along the way. Like where the firm’s core value many entrepreneurs, Millof “Be Better” is realized er’s firm went through on a daily basis. some growing pains be“Being better fore finding its groove. can go in a lot of “I was all about selling different directions,” on the retail side,” says WEATHERHEAD says Miller. “It’s not Miller, a Youngstown 100 only about getting a State graduate. “There was client what they need, a gradual transition process of when they need it, but also about six or seven years before I looking for ways to go beyond found my personal niche on the whole- what the client is asking for.” sale side of the business.”

Color 3 Embroidery’s organization Recognizing the future direction of and dependability have resulted in the business proved to be a vital ele- longstanding relationships with clients ment to the firm’s success. “It took me such as Arborwear, the Chagrin Fallsa while to dial in on our key focus,” based clothing company. says Miller. “We peeled off the retail “The logo industry is riddled work and some clients who were not a with disorganized businesses,” says good fit for us.”

Arborwear team captain Bill Weber.

Through Color 3 Embroidery, Miller “We probably used over a dozen has been able to build long-term different decorators, and we measure relationships with corporate clients all of them by Color 3. Traci has throughout the country. “We protect helped us streamline our order process. those relationships by honoring our And she knows our business from our word,” she says. “Doing what you say product to the end user.” you will do is who I am and what this company has become.”

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A commitment to community -- and listening -part of Robert P. Madison International’s designs turn cardboard boxes into houses.”

The firm’s focus on diversification is hen Robert P. Madison another example of Robert Madison’s opened his architectural legacy of opportunity. The multinationfirm in Cleveland in 1954, al staff of 12 includes architects from he was the first African-American Bosnia, China and Sudan.

“When I first came here 28 years ago, to be licensed in the state of Ohio.

And the Harvard graduate, Fulbright we had people from Russia, India and Scholar and World War II Purple Uganda,” says Sandra Madison. “We’re Heart veteran didn’t take long to make trying to keep that legacy alive. This is what America looks like. Learning about his mark in the community. different cultures brings us fresh ideas.”

In 1964, Madison opened his MedDuring the past 20 years, ical Associates Building in the the firm has been involved Glenville neighborhood, with such major projproviding a much needed ects as the Cleveland infusion of medical care Public Library, Hilton for the community as Cleveland Downtown, well as a home base for Jack Cleveland Casiphysicians of color.

UPSTART no, Global Center for “There was no place Health Innovation, the in that neighborhood for Huntington Convention people to visit a doctor,” Center of Cleveland, Cleveland says Sandra Madison, who in 2016 became the firm’s majority Museum of Art, Quicken Loans Arena, owner and CEO. “My uncle and those FirstEnergy Stadium and the Rock and doctors saw a need and decided to do Roll Hall of Fame and Museum.

RPMI also is involved in smaller-scale something about it. Robert gave an opportunity to those doctors to get projects such as renovation work for their careers started. They were the schools in Warrensville and Elyria. “The bigger stuff is great,” says Madison, heroes of that community.”

Madison is continuing her uncle’s “but with the smaller projects you can legacy in impressive fashion. Robert P. really hear the clients’ stories and help Madison International is the largest Af- them with their visions. Paying attention rican-American, female-owned archi- to the client and the community their tecture firm in Ohio. To this day, only building serves makes sense.”

2% of the country’s licensed architects There is a perfect symmetry to are black and just 18% are female.

RPMI’s current project for another “I was one of those kids who didn’t Cleveland — Karamu House. The firm know what architecture was,” she says. currently is involved in a multi-phase “But I had a love of design. I would renovation of Karamu’s Jelliffe and design my sister’s dollhouse and would Arena theaters, including refurbishing

By Barry Goodrich

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And Color 3’s Be Better mindset has carried over to Arborwear as well.

Weber feels the relationship formed between the two firms has improved his company’s performance.

“Traci has helped us see things we can do differently and things we can do better,” says Weber. “She’s not just a service provider … she’s a partner.

Color 3 has helped us up our game and deliver better service to our customers.”

Building ethical relationships, serving as a problem solver and embracing challenges are standard operating procedures for both Color 3 and Miller personally.

“In my opinion, service is a lost art,” she says. “In our business, mistakes can happen — you have to embrace them. And we have people who are able to solve problems whether I’m there or not.”

Miller also believes in the work hard, play hard ethic. The business has a Core Values Crew made up of a person from each of the firm’s departments.

They coordinate everything from pot lucks to holiday parties to baby

showers. One year, the company even brewed its own Color 3 beer.

Employees also are encouraged to recognize their teammates through the use of a Core Values box. “It’s like those suggestion boxes that nobody pays attention to,” laughs Miller. “We have drawings each month for gift cards.

At the end of the year, there is another drawing for bigger prizes like TVs.” Color 3 Embroidery is currently involved in its busiest quarter of the year with holiday orders flowing into the business. “The orders come in bigger and faster,” says Miller.

“To deal with the volume, our team members will come in on Saturdays without being told to. It’s a trade-off for other times of the year when we encourage them to take time to do the things they want to do.”

That work-life balance remains a challenge for Miller. “This company is my baby,” she says. “There are times when I kind of forget the rest of life is happening. I haven’t mastered it yet but I’m getting better.”

Sandra Madison of the lobby and portico areas.

“The spirit of Robert P. Madison is very much aligned to the core values that both of our organizations share,” says Karamu president and CEO Tony Sias. “It’s about collaboration, integrity and inclusion.”

Despite a tight schedule RPMI was able to complete work on the Jelliffe Theatre in time for its June 2018 re-

opening. “They pushed the envelope and got it done, and we were able to have a fantastic gala,” said Sias. “Everyone we have worked with at RPMI has brought responsiveness and joy to the project.

They’ve been very spirited.”

The relationship between RPMI and Karamu House is linked to the sense of community on which both organizations thrive.

“It’s great to be working with a firm that is rooted in the community,” says Sias. “Our mission is to present programs for all people and have a positive impact. This has been an authentic collaboration in working to achieve our mutual goals.”

While RPMI has a storied reputation that includes its design in 1977 of the U.S. Embassy in Dakar, Senegal, Sandra Madison says the firm’s continued success is a result of a flexible approach to design.

“You can have a great idea but you can’t force it to work,” she says. “You have to listen to your client and put their vision to paper. It’s all about tweaking it and getting it right. At some point, you’ve got to put your pencils down.

There’s no one way of doing anything.”

While recognizing its legacy, RPMI is also looking toward the future by visiting with students in Cleveland’s public schools. “A lot of kids don’t understand what we really do,” says Madison. “We want to get their minds wrapped around this by having an opportunity to interact with an architect.

By getting their feet wet, some students might think ‘maybe I can do that too.’”

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Sgt. Clean’s future shines bright thanks to subscription model, strong reputation

By Vince Guerrieri

“That’s a testament to his marketing.

I give him a lot of credit for his creativity.” hile operating a Krusz says the subscriptions benefit convenience store, Brian the company as much as they benefit Krusz attended a National the customers.

Association of Convenience Stores “It keeps cash flowing on a regular conference in Las Vegas. There, he met someone who steered him toward basis,” he says. “It’s the foundation another convention, this one for of our business, and it allows us the owners and operators of car washes. capacity to grow not just as a company Krusz went to that event, in Atlantic but to have other opportunities for our City, and got as much information as team members. We don’t have to send he could, saying, “We just fell in love.” anyone home on rainy days.”

After that, in 2013, the first Sgt. Keeping money flowing is an Clean — the name a nod to issue for any company that’s Krusz’s service in the trying to grow, but Krusz U.S. Marine Corps — says it’s a particularly opened in Strongsville. pronounced problem Since then, three more for car washes. have followed, Parma “Finding capital is WEATHERHEAD in 2016, Westlake in always an ongoing 100 2017 and Massillon in struggle,” he says. “The July, with another one on bigger banks say, ‘Oh, it’s the way in Medina. a car wash.’ We’ve had some And the chain has no plans to success with private investors and stop there. smaller community banks.”

“We want to change the face of car Krusz says part of Sgt. Clean’s washing,” Krusz says. philosophy is to be not just a good Krusz says after his initial business but a good neighbor. He’s a experience at the car wash convention, member of many of the chambers of he started doing research. “I learned commerce and Rotary clubs in the what consumers thought of it, and it communities served by his car washes. was bad.” Car washes had a reputation “From a civic perspective, he’s for being dingy holes in the wall with been very generous with time and indifferent staffs. He wanted them to resources,” Painter says. “His be more than a place where Bruce reputation is extremely strong.”

Springsteen song protagonists ended Painter notes that in Strongsville, up when they were down on their luck.

Krusz set his sights on another car Sgt. Clean employs uniformed wash that had seen better days, and staff, many of whom are full-time added new equipment and made employees. Krusz estimates that cosmetic improvements. between the four locations currently “It was underutilized, and he made running, he has a total of about 65, and it an asset to the community,” Painter of those, about 50 are full-time. says. “We wanted to see it redeveloped “This is not a one-man band. We have a great solid team that makes and he did everything that he promised these things happen, and we would not to do.”

And that reputation followed him. be where we are today without them,” “When I met with the mayor of he says.

Parma, I said, ‘Here’s our track record, Krusz offers profit-sharing, health here’s what we want to do,’” Krusz says. insurance and a 401(k). In return, he “We were welcomed with open arms.” gets a quality, well-motivated and And that warm welcome extends to friendly workforce.

“We’re putting a better face on the potential sellers, Krusz says.

“Our business model has always been industry,” he says. “We want people to to take over distressed businesses,” he think of this as a career. says.

“We invest in the equipment, the “Our strong point is our customer service. A close second is our building and the community.”

They’re also seen as an exit strategy unlimited car washing.”

Taking a cue from Netflix and for mature family-owned car wash E-ZPass on the Ohio Turnpike, Sgt. businesses, he says.

“They want to make sure they’re Clean offers subscriptions (starting at $19.97 a month) for car washes. And passing it along to the right person,” like Netflix and E-ZPass, it auto-renews. Krusz says. “My background gives them confidence and puts them at ease And it seems to work.

“You see the stickers on windshields that we’re doing the right thing and the driving around town,” says Brent passing of the torch is taken care of.

“The future is bright. There are tons Painter, the economic development director for the city of Strongsville. of opportunities in Northeast Ohio.”

W

#6

Brian Krusz

Congratulations to all Weatherhead 100 winners.

We’re proud to be part of the 2018 class.

(Humblebrag.)

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WEATHERHEAD 100

8

NEO’s Fastest Growing Companies

Weatherhead winners describe how big data and analytics are advancing their businesses

By Judy Stringer

EXACTCARE

#3

For Centurion ExactCare, the key to its value proposition among payers — primarily health care plans — is keeping patients with multiple chronic conditions in their homes, or rather out of costly emergency rooms and nursing homes. Thus, its most compelling use of big data to date, said CFO Marty Butler, is proving it’s doing just that.

Butler said the Valley View company underwent a study with Optum Advisory Services, a part of the UnitedHealth Group, which allowed ExactCare to scour UnitedHealth’s database of tens of millions of patients, identify “basically exact matches” with ExactCare’s own members and compare spending among the two groups.

“We were able to see really compelling data in terms of savings — anywhere from $500 a month for Medicaid patients and $730 per month for Medicare patients to nearly $1,000 per month for patients on both programs,” he said.

“Armed with that data, we now understand which patients we should target to help payers bend the cost curve.”

CENTURION

OEC

OEC chief technology officer Kathy Golden said the acquisition in 2017 of Clifford Thames Group propelled the Richfield company into becoming “a global organization that is centered around data differentiating us.

“We now are not only processing data and operating a business unit that actually monetizes it through business intelligence, but we are actually monetizing the authoring and creation of the data itself for the automotive industry.”

The Weatherhead Centurion takes CAD-based diagrams and other engineering specs from automakers and uses its own expertise and analytics to create service menus and original

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equipment catalogs for the manufacturers and their dealerships.

“We are taking this previously unstructured data and creating a taxonomy around that and then we are making it digital, making it accurate and making it easy to access for the OEMs and their customers,” she said. “It is all about taking data and making it information that hopefully allows them to literally change some of the behaviors in their businesses.”

PURE BUTTONS/ STANDOUT STICKERS

#25

Internet retailer Pure Buttons, and its sister company Standout Stickers, forgoes expensive advertising campaigns and focuses its marketing spend on “optimizing the website,” said Evan Leake, art director for the Medina-based companies. That means website traffic data and ever-changing search engine algorithms provide critical links to customers.

Leake said both companies monitor user traffic in-house with tools such as Mouseflow and Google Analytics, but they also contract with an SEO professional who does the more in-depth data tracking.

“Mostly we are making changes to the sites to optimize how we rank in the Google algorithm, and that is always changing based on whatever random ideas they have for importance, so it keeps us on our toes,” he said. “Right now, Pure Buttons is No. 1. For the stickers, it is a bigger market. We are somewhere in the top 10 search results, but we are always looking for ways to improve upon that.”

WEATHERHEAD 100

#23

UPSTART

#8 CENTURION

ANCORA

#30

Financial planning is like a puzzle, said Ancora chief investment officer John Micklitsch, and big data is one tool advisers use to “fill in more of the pieces in order to make more informed and accurate decisions about the future.”

For years, he said, financial planners have screened large universes of stocks for characteristics and performance metrics that fit into individual portfolios. Today, that same information is being supplemented by a tidal wave of new data. Credit card data, for example, can reveal retail spending trends, while satellite images help market watchers monitor parking lot activity at stores; and web and social media monitoring tracks consumer sentiments.

And, with the help of predictive modeling, the Weatherhead 100 company, based in Cleveland, can play out millions of scenarios in seconds before making investment recommendations to clients.

“We have these tools, but they are just tools,” Micklitsch said. “There still is a lot of interpretation and proprietary refinement that we go through.”

WEATHERHEAD 100

RAZORLEAF CORP.

#70

Razorleaf Corp. does not deal in data per se, but it is in the business of helping others manage big data. The Stow-based Weatherhead 100 company implements product lifecycle management software, which enables manufacturers to make better use of the avalanche of data flooding into their systems, said CEO Eric Doubell.

With the growth of customer technical requirements and automated product testing and validation, and the proliferation of Internet of Things, billions and billions of new data points are being added to conventional product design information.

“It’s more than just the analytics of big data, but how it all relates to one another and how to traverse it,” Doubell said. “It’s being able to take a problem that is happening out in the field — a problem detected by remote sensors, for example — and trace it back to a requirement from a customers or a series of customers, to traverse that thread of information all the way back to the beginning.”

WEATHERHEAD 100

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WEATHERHEAD 100

8

NEO’s Fastest Growing Companies

W11

Top Weatherhead 100 award winners notch powerful sales growth gains

T

By Kathy Ames Carr

his year’s 31st annual Weatherhead 100 Awards list of Centurions, Upstarts and Weatherhead 100 companies features an impressive mix of newcomers and encore winners.

TPI Efficiency, a Cleveland-based company that helps other companies and organizations with budget management, plants its flag at the top of the Weatherhead 100 list, at sales growth of 3,282%, moving up from No. 8 in 2017. Three years ago, TPI Efficiency expanded its headquarters within downtown Cleveland due to “unprecedented growth,” and in 2017 it opened branches in Columbus and Baltimore, with more locations expected to open, according to the company.

Macedonia-based VMI Group is No. 2, at 2,057% sales growth. The concrete construction contractor formed in 2012 with two employees, and has surged to a staff size of 73. Notable projects include the 150,000 square feet of concrete work for the expanded Fat Head’s Brewery production facility and brewpub that opened in Middleburg Heights in August.

Cleveland-based Event Source, a special events services provider catapulted from No. 67 in 2017 to No. 3, with 1,975% sales growth in 2018.

The Valley View-based company increased its employee head count 73%, to 192 from 111 during the like period. Its geographic footprint, meanwhile, has grown this year, with a headquarters expansion that doubled its size, to 150,000 square feet, along with the unveiling of a new design center in Pittsburgh. The acquisition in 2017 of two party rental locations in Florida enabled the company to grow its inventory of party rental items.

The Weatherhead 100 winners represent companies that had at least 16 full-time employees in the last year and whose net sales were at least $100,000 in 2013 and more than $1 million in 2017.

Additional winners among the top 10 ranked by sales growth include Mayfield Heights-based Five Lakes Professional Services (1,527%), Cleveland Bricks (1,513%), Westlake-based Sgt. Clean’s Car Wash (911%), Willoughby-based Technical Assurance Inc. (888%), Akron-based Metisentry (787%), Westlake-based Budget Dumpster (432%) and Cleveland-based WHS Engineering Inc. (361%).

Certainly, the companies on the 2018 awards lists illustrate a patchwork of proficiencies and specialties, from software solutions providers,

“

The No. 1 commonality that any fast-growing company on the Weatherhead 100 list shares is that they have identified a true problem in the marketplace and filled a real need, which adds enormous value to their customers.” — SCOTT SHANE, professor, Case Western Reserve University financial services firms, law firms and manufacturers to a retirement communities’ salon operator, and a custom button and magnet maker.

Yet these companies share a common denominator, apart from their designation as 2018’s Weatherhead 100 Award winners.

“The No. 1 commonality that any fast-growing company on the Weatherhead 100 list shares is that they have identified a true problem in the marketplace and filled a real need, which adds enormous value to their customers,” said Scott Shane, a professor of entrepreneurial studies and economics at Case Western Reserve University. “Lots of people start companies all the time, but the reality is that their customer base doesn’t have enough of a problem, and sales are slow as a result.”

The winners also have demonstrated that they are capable of managing the process of scaling up to solve the problem as their customer base expands, without dissatisfying their initial base customers, Shane said. To that extent, Shane said one notable trend among recent Weatherhead winners is the proliferation of software solutions providers.

“We see a lot of high-growth companies who have developed high-margin solutions that are more lucrative for the company, and they use that profitability to fuel further growth,” Shane said.

JUST GETTING STARTED

This year’s Weatherhead 100 Upstarts list features 29 companies, that qualified because they employed 15 or fewer employees, and/or had less than $5 million in net sales in the last year.

The telos institute, a Chardonbased business strategy group founded in 2006, tops the Upstart list, at 694% in sales growth, followed closely by On The Other Side, a Chagrin Falls-based lawn care and snow removal service provider founded in 2011, which experienced a 605% sales growth.

An additional 15 companies posted three-digit sales growth percentages, including Independence-based WellnessIQ, Chagrin Falls-based Brakey Energy, Beachwood-based Adatasol Inc. and Brecksville-based Request A Test.

A PERFECT 10

The sales growth among this year’s 10 Centurions ranges from 77% to 692%, which are significant gains for those companies whose percentage of sales growth qualifies for the Weatherhead 100 in the past five years and had net sales of $100 million or more in the last year.

Pepper Pike-based Providence Healthcare Management leads the Centurion list. (The company wasn’t on the list the prior year.) The postacute health care consulting company offers support services to senior living facilities, assisted living facilities and independent living communities. It handles 20 facilities in Ohio and eight

in Kentucky. The company recently added to its portfolio with the planned Nov. 1 ownership transfer of the Gaymont Nursing Center, a 112-bed skilled nursing facility in Norwalk.

Meanwhile, Brecksville-based CrossCountry Mortgage Inc. comes in again at No. 2, for the second-straight year, with sales growth of 277% in 2017 and 366% in 2018. Employee growth swelled 31%, to 1,301 in 2018 from 994 in 2017. What began solely as a mortgage broker with a single office in Painesville has expanded into a mortgage solutions provider with, as its name reflects, a presence in 50 states. For the third consecutive year, Valley View-based ExactCare assumes

a high ranking in the list, at No. 3, with 237% sales growth.

Independence-based Nations Lending Corp.’s 200% sales growth nabs the No. 4 Centurion slot, with Cleveland-based Park Place Technologies nearly tying. The data center hardware maintenance firm more than doubled its employee head count between 2017 and 2018, from 469 to 990. The IT solutions provider in early 2018 acquired Axentel Technologies, which was its seventh acquisition within the previous 18 months.

The Centurion list is rounded out by Strongsville-based Union Home Mortgage (No. 6, with 196% sales growth); Richfieldbased MobilityWorks (No. 7., with 180% sales growth), Richfield-based ecommerce software maker OEC (No. 8, with 89% sales growth); The Garland Co., a Cleveland-based roofing outfit (No. 9, with 82% sales growth) and Cleveland-based Mazzella Holding Co. (No. 10, with 77% sales growth).

Congratulations!

We believe it’s important to recognize the achievements of people who’ve had a positive effect on others and the communities where they work and live.

KeyBank congratulates the winners of the 2018 Weatherhead 100, Upstarts and Centurions awards. We’re all proud of what you’ve accomplished.

Key.com is a federally registered service mark of KeyCorp. ©2018 KeyCorp. KeyBank is Member FDIC. 171005-170606 -8928794

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NEO’s Fastest Growing Companies

W13

Weatherhead 100 Winners List

The 100 fastest-growing companies in Northeast Ohio are based on revenue from 2013 through 2017. Companies on the list must have had sales of at least $100,000 in 2013, plus a minimum of 16 full-time employees and more than $1 million in sales in 2017.

RANK

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28

YEAR EST.

SALES GROWTH

COUNTY

CITY

2017 EMPLOYEES

TPI works closely with organizations to reduce operating expenses and provide ongoing budget management.

2009

3281.57%

Cuyahoga

Cleveland

39

VMI GROUP INC.

VMI Group is a construction company focused on commercial and industrial concrete.

2012

2056.66%

Summit

Macedonia

73

EVENT SOURCE

Event Source delivers special event rentals including linen, furniture and tabletop accessories.

1979

1975.26%

Cuyahoga

Cleveland

192

FIVE LAKES PROFESSIONAL SERVICES

Five Lakes helps dental practices attract and retain patients and maximize reimbursements.

2010

1527.01%

Cuyahoga

Mayfield Heights

38

clevelandbricks.com

CLEVELAND BRICKS

Real estate investment and development group that rehabs, renovates and builds properties in Cleveland.

2008

1512.81%

Cuyahoga

Cleveland

30

SGT. CLEAN’S CAR WASH

Veteran-owned and -operated car wash.

2013

911.32%

Cuyahoga

Westlake

17

TECHNICAL ASSURANCE INC.

A building enclosure consulting firm specializing in programmatic asset management.

1993

887.95%

Lake

Willoughby

54

METISENTRY

Metisentry solves complex business problems by building and enhancing SaaS products.

2006

786.72%

Summit

Akron

21

BUDGET DUMPSTER

Budget Dumpster provides affordable and dependable waste removal solutions to customers nationwide.

2009

431.53%

Cuyahoga

Westlake

103

WHS ENGINEERING INC.

MEP consulting engineering for commercial, retail, residential and food services.

2005

361.07%

Cuyahoga

Cleveland

30

NORTHEAST FACTORY DIRECT www.northeastfactorydirect.com

Furniture, kitchen cabinets and hot tubs sold through no-frills, warehouse concept, direct to public.

1999

342.59%

Cuyahoga

Cleveland

100

UNIVERSAL WINDOWS DIRECT

Residential remodeling of windows, siding and doors.

2002

341.99%

Cuyahoga

Oakwood Village

195

ONSHIFT

Human capital management software and services to solve everyday workforce challenges in health care.

2008

327.03%

Cuyahoga

Cleveland

195

GLOBAL TRANSPORT INC.

Freight broker, carrier, transportation consultant and distribution provider serving the logistics needs of companies nationwide.

2007

291.49%

Cuyahoga

Brook Park

20

CLEANLIFE ENERGY www.cleanlifeled.com

LED and smart tech solutions provider for OEM, residential, hospitality and commercial industries.

2012

270.21%

Cuyahoga

Cleveland

20

LEGACY ROOFING SERVICES

Legacy Roofing Services is a full-service roofing contractor.

2012

261.16%

Summit

Akron

112

PAYROLL4CONSTRUCTION.COM

Full-service payroll provider helping contractors eliminate the hassles of construction payroll processing, reporting and tax filing.

2006

251.67%

Cuyahoga

Strongsville

34

PS LIFESTYLE

Operating 850 salons and spas in retirement communities in 36 states and growing.

2008

231.74%

Cuyahoga

Cleveland

1240

FUTURI MEDIA

Futuri Media is a global leader in SaaS technology designed to drive audience and revenue growth.

2009

229.81%

Cuyahoga

Seven Hills

50

YELLOWLITE

YellowLite is a design and installation company of solar electric systems.

2008

217.39%

Cuyahoga

Cleveland

32

RISK INTERNATIONAL HOLDINGS

Global risk management and benefit services firm that’s 100% independent from the insurance industry.

1986

216.24%

Cuyahoga

Fairlawn

77

SPEEDEON DATA

Speedeon Data enables leading brands to succeed through data-driven marketing solutions.

2008

213.53%

Cuyahoga

Cleveland

33

EXSCAPE DESIGNS

Exscape Designs is an award-winning, full-service landscape design, build, maintenance and snow removal company.

2008

202.97%

Geauga

Novelty

78

KHM TRAVEL GROUP

Host travel agency that empowers, educates, supports and promotes independent travel agents.

2005

198.03%

Medina

Brunswick

58

PUREBUTTONS.COM

PureButtons.com produces custom pin-back buttons, magnets, keychains and photo easel displays.

2005

192.3%

Medina

Medina

31

COLOR 3 EMBROIDERY INC.

National wholesale custom apparel decorator and service partner for promotional products industry.

1995

191.67%

Trumbull

Warren

26

BELLWETHER ENTERPRISE REAL ESTATE CAPITAL LLC

Bellwether Enterprise is a national, full-service, commercial and multifamily mortgage banking company.

2008

186.29%

Cuyahoga

Cleveland

GCS

GCS provides CM at risk, general contracting and design-build services to clients around Ohio.

2011

185.53%

Cuyahoga

Cleveland

ORGANIZATION/WEBSITE

DESCRIPTION

TPI EFFICIENCY

www.tpiefficiency.com www.thevmigroup.com www.eventsource.com www.fivelakespro.com

www.sgtclean.com

www.technicalassurance.com www.metisentry.com www.budgetdumpster.com www.whs-eng.com

www.universalwindowsdirect.com www.onshift.com www.globaltransportinc.com

www.legacyroofing.com

www.payroll4construction.com www.salonps.com futurimedia.com

www.yellowlite.com www.riskinternational.com www.speedeondata.com www.exscapedesigns.com khmtravel.com

www.purebuttons.com www.color3.com

www.bellwetherenterprise.com www.gcsteam.com

251

32

WEATHERHEAD 100

W14

8

NEO’s Fastest Growing Companies

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Weatherhead 100 Winners List RANK

29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58

YEAR EST.

SALES GROWTH

COUNTY

CITY

2017 EMPLOYEES

Osborn Engineering is a full-service engineering firm specializing in buildings and infrastructure.

1892

185.08%

Cuyahoga

Cleveland

153

ANCORA

Ancora, with more than $6.8 billion assets under management, offers institutional, family wealth and retirement plan solutions.

2003

181.84%

Cuyahoga

Cleveland

67

SANCTUARY MARKETING GROUP

A digital marketing agency striving to be the best lead generation company in Ohio.

2006

175.38%

Stark

North Canton

17

www.compassselfstorage.com

COMPASS SELF STORAGE

Self-storage industry leader providing self-storage and moving solutions nationwide.

2008

168.91%

Cuyahoga

Cleveland

181

ARTWALL

Manufacturer of fine art, wall décor products.

2011

159.84%

Cuyahoga

Strongsville

25

KOEHLER FITZGERALD LLC

A technology-driven boutique law firm that provides efficient creative solutions to complex problems.

2011

154.69%

Cuyahoga

Cleveland

17

www.glcsinc.com

GREAT LAKES COLD STORAGE

Superior frozen and refrigerated warehousing and distribution services for food, commodities, and various ingredients.

1999

154.06%

Cuyahoga

Solon

215

RE/MAX HAVEN REALTY PROPERTY MANAGEMENT

Residential property management and sales.

2010

152.13%

Cuyahoga

Solon

24

PREMIER PROTECTIVE SERVICES

Armed and unarmed security services.

2008

146.83%

Cuyahoga

Euclid

145

QUALITYIP

QualityIP provides professional IT services to small and mid-sized organizations throughout Northeast Ohio.

2004

144.21%

Portage

Kent

36

ASMGI

ASMGi helps grow and protect businesses with cybersecurity, software and cloud /IT services.

2002

143.81%

Cuyahoga

Cleveland

25

ALLEGRO REAL ESTATE BROKERS & ADVISORS

Allegro is a global commercial real estate brokerage, tenant representation, corporate services and consulting firm.

2001

143.39%

Cuyahoga

Cleveland

20

MEDIQUANT

MediQuant creates health care IT efficiencies with intelligent applications for revenue and data life.

1999

136.45%

Cuyahoga

Brecksville

81

AVANTIA INC

Helping clients leverage digital capabilities through custom software solutions to improve efficiency and market advantage.

2000

136%

Cuyahoga

Valley View

54

FRAMECO

FrameCo designs, assembles and installs pre-fabricated metals walls and panels.

2007

135.38%

Cuyahoga

Valley View

63

HILEMAN GROUP

Hileman Group is a digital agency specializing in health care and B2B industries.

2002

135.1%

Cuyahoga

Cleveland

42

BANYAN TECHNOLOGY

Banyan Technology is the leading provider of logistics software, solutions and services.

2001

130.43%

Cuyahoga

Westlake

54

CRESCENDO COMMERCIAL REALTY

Commercial real estate services including consulting, leasing, investment brokerage and property management.

2008

128.36%

Cuyahoga

Cleveland

20

www.jarrettlogistics.com

JARRETT LOGISTICS SYSTEMS

Provides continuous improvement, enhance operational efficiencies and reduce transportation costs.

1999

128.01%

Wayne

Orrville

104

EVERGREEN INDUSTRIAL BATTERIES

Helping companies save at least 10% on material handling spend.

2010

126.12%

Cuyahoga

Valley View

17

CARNEGIE INVESTMENT COUNSEL

Carnegie is an independent wealth management firm that works in the best interest of its clients.

1974

126%

Cuyahoga

Pepper Pike

42

SELMAN & COMPANY

Leading supplemental benefit insurance administrator with more than $300 million in premiums under administration.

1980

123.06%

Cuyahoga

Cleveland

179

THE SPYGLASS GROUP

SpyGlass provides cost consulting services to financial executives specifically in telecom services.

2001

120.73%

Cuyahoga

Westlake

132

THENDESIGN ARCHITECTURE

Celebrating over 25 years providing planning, architecture and interior design services.

1989

116.09%

Lake

Willoughby

50

www.dpsohio.com

DIGITAL PRINT SOLUTIONS

Digital print provider specializing in the support of commercial print, finishing and binding.

2009

116.04%

Summit

Richfield

49

NATIONAL SAFETY APPAREL

Manufacturer of flame resistant safety apparel for multiple industries.

1935

115.81%

Cuyahoga

Cleveland

284

WTWH MEDIA LLC

A B2B media company with more than 40 technical websites, print publications and live events in engineering.

2006

115.79%

Cuyahoga

Cleveland

50

TRUE HIRE

True Hire specializes in background checks, drug testing and exit interviewing.

1995

113.13%

Stark

Uniontown

20

ON PARTNERS

ON Partners delivers game-changing talent for world-changing companies.

2006

111.18%

Summit

Hudson

39

KAUFMAN & COMPANY

National business litigation and trial law firm headquartered in Cleveland with New York, D.C. and Chicago offices.

2011

110.94%

Cuyahoga

Cleveland

19

ORGANIZATION/WEBSITE

DESCRIPTION

OSBORN ENGINEERING

www.osborn-eng.com www.ancora.net

www.sanctuarymg.com

www.artwall.com www.koehler.law

www.clevelandmanagement.com www.mypremiersecurity.com www.qualityip.com www.asmgi.com www.allegrorealty.com www.mediquant.com www.avantia-inc.com www.framecoframing.com www.hilemangroup.com www.banyantechnology.com www.cc-realty.com

www.everbatts.com

www.carnegieinvest.com www.selmanco.com www.spyglass.net

www.thendesign.com

www.thinknsa.com

www.wtwhmedia.com www.true-hire.com www.onpartners.com www.kaufman-company.com

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8

NEO’s Fastest Growing Companies

W15

Weatherhead 100 Winners List RANK

59 60 61 62 63 64 65 66 67 68 69

YEAR EST.

SALES GROWTH

COUNTY

CITY

2017 EMPLOYEES

Keene, an innovative manufacturer for applications in noise control, building envelope and floor prep.

2002

110.11%

Cuyahoga

Mayfield Heights

50

ALLIANCE SOLUTIONS GROUP

ASG provides specialized temp and direct-hire recruitment services across a range of industries.

2001

109.87%

Cuyahoga

Independence

172

SKY QUEST

Provides safe and reliable private jet charter services, aircraft management and aircraft sales.

2001

109.1%

Cuyahoga

Cleveland

52

MARSHBERRY

MarshBerry provides consulting and financial advisory services to clients in the insurance industry.

1981

109.1%

Cuyahoga

Woodmere

85

CRIMCHECK

Crimcheck provides employment simplified screening solutions that protect client brands.

1991

107.1%

Medina

Brunswick

31

PERSPECTUS ARCHITECTURE

Perspectus excels in architectural design, planning, interior design and historical architecture with a client-focused philosophy.

2003

104%

Cuyahoga

Cleveland

48

SECUREDATA 365

Ohio’s premier, state-of-the-art, purpose-built data centers in Canton and Cleveland.

2009

101.78%

Stark

Canton

22

INSIGHT2PROFIT

Delivering sustainable revenue & EBITDA growth through implementation of pricing and profit strategies.

2006

100.45%

Cuyahoga

Cleveland

79

NOMS HEALTHCARE

NOMS Healthcare is a multi-specialty physician group with over 230 providers across northern Ohio.

2001

97.58%

Sandusky

Sandusky

804

INFINIUM WALL SYSTEMS

Turn-key manufacturer of glass wall systems used primarily in commercial office buildings.

2003

94.7%

Cuyahoga

Strongsville

36

US FREIGHT LLC

US Freight LLC is a rapidly growing transportation firm, providing exceptional service nationwide.

2009

94.08%

Cuyahoga

Rocky River

21

ORGANIZATION/WEBSITE

DESCRIPTION

KEENE BUILDING PRODUCTS

www.keenebuilding.com

www.alliancesolutionsgrp.com www.flyskyquest.com www.marshberry.com www.crimcheck.net www.perspectusarch.com www.securedata365.com www.insight2profit.com www.nomshealthcare.com www.infiniumwalls.com www.gousfreight.com

WEATHERHEAD 100

W16

8

NEO’s Fastest Growing Companies

SPONSORED CONTENT

Weatherhead 100 Winners List RANK

70 71 72 73 74 75 76 77 78 79 80

YEAR EST.

SALES GROWTH

COUNTY

CITY

2017 EMPLOYEES

Razorleaf provides support to engineering and manufacturing groups by optimizing business processes.

2000

92.49%

Summit

Stow

41

A+ SOLUTIONS

A+ Solutions provides learning, development and psychological services to schools and families.

2005

92.48%

Cuyahoga

Beachwood

38

FOUNDATION SOFTWARE INC.

Develops and supports job cost accounting and project management software for the construction industry.

1985

92.39%

Cuyahoga

Strongsville

198

ECHO HEALTH

Premier provider of payment system solutions for the health care and insurance industries.

1997

91.32%

Cuyahoga

Westlake

60

GROUP MANAGEMENT SERVICES

As a CPEO, GMS partners with small businesses to handle all back-office administrative functions.

1996

90.7%

Summit

Richfield

247

NORTH AMERICAN COATING LABORATORIES

North American Coating Laboratories provides optical coatings in the polymer and glass markets.

1974

89.73%

Lake

Mentor

28

PURE WATER TECHNOLOGY

Providing industries with pure drinking water systems for employees‘ healthy hydration and wellness.

2005

88.99%

Cuyahoga

Bedford Heights

55

BLACKBURN OEM WHEEL SOLUTIONS

Privately owned distributor of Original Equipment (OE) wheels in the United States.

1983

88.48%

Summit

Macedonia

71

AVALUTION CONSULTING LLC

Avalution excels in business continuity, IT disaster recovery and information security consulting.

2005

85.55%

Cuyahoga

Cleveland

34

CHANNEL PRODUCTS

Channel Products invents and manufactures component systems and technologies designed to improve safety.

1972

84.36%

Cuyahoga

Solon

194

ROCK THE HOUSE

RTH is a full-service production company specializing in corporate, nonprofit and social events.

1999

81.92%

Cuyahoga

Oakwood Village

24

ORGANIZATION/WEBSITE

DESCRIPTION

RAZORLEAF CORPORATION

www.razorleaf.com

www.thinkaplus.com www.foundationsoft.com www.echohealthinc.com www.groupmgmt.com www.nacl.com

www.purewaterohio.com

www.blackburnwheels.com www.avalution.com

www.channelproducts.com www.rockthehouse.com

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People who know, know BDO.SM

BDO Congratulates this year's Weatherhead 100 Class.

BDO provides assurance, tax, and advisory services to a wide range of publicly traded and privately held companies. We offer a sophisticated array of services, as well as the resources and capabilities of our global organization, combined with the personal attention of experienced professionals.

BDO Cleveland 1422 Euclid Avenue, The Hanna Building Suite 1500 Cleveland, OH 44115 / 216-325-1700 Accountants and Advisors www.bdo.com

© 2018 BDO USA, LLP. All rights reserved.

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SPONSORED CONTENT

WEATHERHEAD 100

8

NEO’s Fastest Growing Companies

W17

Weatherhead 100 Winners List RANK

81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100

YEAR EST.

SALES GROWTH

COUNTY

CITY

2017 EMPLOYEES

RDL Architects focuses on senior living, commercial and mixed use development projects.

1996

80.38%

Cuyahoga

Cleveland

45

NEPTUNE PLUMBING & HEATING CO.

Plumbing contractors serving Northeast Ohio, specializing in new construction and service.

1957

79.25%

Cuyahoga

Cleveland

80

BIALOSKY CLEVELAND

60-person architecture, planning, interior design, engineering and graphic design firm.

1951

78.78%

Cuyahoga

Cleveland

56

AQUA DOC

AQUA DOC is a full-service lake and pond management company dedicated to making water beautiful.

1983

76.79%

Geauga

Chardon

118

GEAUGA MECHANICAL COMPANY

Full-service mechanical contractor providing design, installation and maintenance.

1950

73.21%

Geauga

Chardon

70

www.k2mdesign.com

K2M DESIGN

Architecture, engineering and interior design firm specializing in public and private sector projects.

2001

72.07%

Cuyahoga

Cleveland

80

LAKE CITY PLATING

Lake City Plating provides application of industrial coatings on metal parts.

1949

67.5%

Ashtabula

Ashtabula

95

www.laketec.com

A strategic IT solutions and managed services provider, specializing in voice, network and cloud.

1989

67.12%

Cuyahoga

North Olmsted

32

HARTLAND & CO.

Independent institutional and wealth advisory firm.

1989

67.02%

Cuyahoga

Cleveland

74

www.sure-site.com

Creating wireless networks and connectivity, from site development and engineering to installation and integration.

1999

66.68%

Cuyahoga

Beachwood

84

DANIEL’S AMISH COLLECTION

Manufacturer of bedroom and dining furniture sold at retail stores.

1996

65.87%

Tuscarawas

Dundee

175

PANEL MASTER

Manufacturer and designers of industrial control panels.

1985

64.37%

Lorain

LaGrange

48

CARVER FINANCIAL SERVICES INC.

Carver Financial Services Inc. provides personal vision planning to individuals and companies.

1990

63.46%

Lake

Mentor

21

THE PORTARO GROUP

TPG simplifies business communications decisions while providing unbiased telecom consulting.

2000

61.61%

Cuyahoga

Parma

48

TESTOIL

Helping large industrial facilities reduce equipment downtime through advanced lubrication analysis.

1988

60.41%

Cuyahoga

Strongsville

67

www.cohencpa.com

COHEN & COMPANY

Cohen & Company is an accounting firm serving private companies and the investment industry.

1977

59.68%

Cuyahoga

Cleveland

380

FIT TECHNOLOGIES

FIT Technologies provides a full range of managed IT support services.

1999

59.03%

Cuyahoga

Cleveland

62

DIRECT RECRUITERS INC.

Direct Recruiters, Inc. executive search acquires top talent for mission-critical positions.

1983

58.24%

Cuyahoga

Solon

42

WORLD SYNERGY

World Synergy helps customers thrive by reducing inefficiencies of silos with integrated business solutions.

1998

56.23%

Cuyahoga

Beachwood

25

LAUDAN PROPERTIES

National provider of inspection, preservation and REO services to banks, investors and GSEs.

2008

54.51%

Summit

Twinsburg

30

ORGANIZATION/WEBSITE

DESCRIPTION

RDL ARCHITECTS

www.rdlarchitects.com www.neptuneplumbing.net www.bialosky.com

www.aquadocinc.com www.geaugamechanical.com

www.lakecityplating.com

LAKETEC

www.hartland.com

SURESITE CONSULTING GROUP

www.danielsamish.com www.panelmaster.com

www.carverfinancialservices.com www.theportarogroup.com www.testoil.com

www.fittechnologies.com www.directrecruiters.com www.worldsynergy.com www.laudanproperties.com

Upstart Winners List

Meet all Weatherhead 100 qualifications, employed 15 or fewer employees and/or had less than $5 million in net sales in 2017 RANK

1 2 3 4 5 6

YEAR EST.

SALES GROWTH

COUNTY

CITY

2017 EMPLOYEES

Transforming leaders, leadership teams, and organizations globally by optimizing the human side of enterprise.

2006

693.94%

Geauga

Chardon

6

ON THE OTHER SIDE

A premier residential and commercial lawn fertilization company.

2011

605.62%

Cuyahoga

Chagrin Falls

8

WELLNESS IQ

Leading national distribution and management source for small and mid-size corporate wellness solutions.

2007

572.56%

Cuyahoga

Independence

13

www.brakeyenergy.com

BRAKEY ENERGY INC.

Brakey Energy helps industrial, commercial and institutional enterprises in Ohio to cut energy costs.

1999

380.18%

Cuyahoga

Chagrin Falls

10

ADATASOL INC.

Custom software and database solutions help relieve your pain.

1993

303.42%

Cuyahoga

Beachwood

12

REQUEST A TEST

A national direct-to-consumer lab-testing service.

2001

238.65%

Cuyahoga

Brecksville

14

ORGANIZATION/WEBSITE

DESCRIPTION

www.thetelosinstitute.com

THE TELOS INSTITUTE

www.ontheothersidecle.com www.wellnessiq.net

www.adatasol.com www.requestatest.com

WEATHERHEAD 100

W18

8

NEO’s Fastest Growing Companies

SPONSORED CONTENT

Upstart Winners List RANK

7 8 9 10 11 12 13 14 15 16 17

YEAR EST.

SALES GROWTH

COUNTY

CITY

2017 EMPLOYEES

Woodside Health is a medical office building acquisition and management firm.

2011

225.32%

Cuyahoga

Cleveland

0

DEPENDABLE LLC

A manufacturer of professional floor products for repair, restoration and new construction.

1951

217.81%

Cuyahoga

Mayfield Heights

13

THE GERTSBURG LAW FIRM

Full-service business law firm optimizing the way businesses hire, pay and succeed with lawyers.

2012

192.48%

Cuyahoga

Chagrin Falls

13

AURUM WEALTH MANAGEMENT

Aurum specializes in providing financial planning, investment management, and 401(k) plan services.

2006

186.22%

Cuyahoga

Mayfield Village

13

www.dmsmgmtsolutions.com

DMS MANAGEMENT SOLUTIONS

DMS Management Solutions provides a wide range of accounting services to small and midsized businesses.

2003

143.03%

Cuyahoga

Westlake

12

LEAD TO CONVERSION

Digital experts with a passion for optimizing online success.

2006

130.76%

Summit

Hudson

14

R&K TECHNOLOGIES INC.

Simplifying the once complicated world of document technology management.

1991

128.61%

Lorain

North Ridgeville

14

PLANNED FINANCIAL SERVICES

Independent financial steward for individuals, families, and businesses seeking tailored wealth planning.

1994

123.35%

Cuyahoga

Brecksville

10

A & I HEALTH SOLUTIONS LLC

A small environmental firm specializing in commercial and educational abatement and demolition.

2006

114.38%

Erie

Vermilion

6

www.consolidus.com

CONSOLIDUS

An industry leading innovator and service provider of custom promotional products and branded apparel.

2006

105.88%

Summit

Akron

14

ARDLEIGH MINERALS INC.

Sustainability, recycling and speciality services for the aerospace industry.

1994

101.78%

Cuyahoga

Beachwood

8

ORGANIZATION/WEBSITE

DESCRIPTION

WOODSIDE HEALTH

www.woodsidehealth.com www.floorprep.com

www.gertsburglaw.com

www.aurumwealth.com

www.leadtoconversion.com www.randktechnologies.com www.plannedfinancial.com

www.aihealthsolutions.com

www.ardleigh.net

GROW H IN ACTION A P P L E G R OW T H PA R T N E R S CO N G R AT U L AT E S O U R C L I E N TS

applegrowth.com

AKRON | CANTON | CLEVELAND | KENT

Apple Growth Partners has been helping grow local businesses for 75 years in Northeast Ohio. Our team is proud to congratulate three winners of the Weatherhead 100 award. To see your growth in action is why we do what we do.

We’re proud to work with the best.

Tax Planning Accounting & Assurance

Consulting Services Business Valuation

Succession Planning Litigation Consulting

SPONSORED CONTENT

WEATHERHEAD 100

8

NEO’s Fastest Growing Companies

W19

Upstart Winners List RANK

18 19 20 21 22 23 24 25 26 27 28 29

ORGANIZATION/WEBSITE

DESCRIPTION

YEAR EST.

SALES GROWTH

COUNTY

CITY

2017 EMPLOYEES

TLC PRODUCTS INC.

Develop, manufacture and market microbial products for improved agricultural yield and water quality.

1996

99.57%

Cuyahoga

Cleveland

15

KIWI CREATIVE

Kiwi Creative is the go-to marketing agency for B2B software and technology companies.

2011

99.16%

Cuyahoga

Strongsville

5.5

GREAT LAKES FASTENERS INC.

Supplying standard and special fasteners to the manufacturing and service community.

1958

94.7%

Summit

Twinsburg

15

TORCH GROUP INC.

Boutique executive search firm focused on senior-level marketing, sales, product management and communications positions.

1990

94.23%

Cuyahoga

Solon

11

ROBERT P MADISON INTERNATIONAL INC.

An architectural firm improving lives through innovative designs, mentoring and service to community.

1954

86.7%

Cuyahoga

Cleveland

12

STANDOUT STICKERS

Produce custom stickers - die cut, bumper, oval, circle, square, rectangle, kiss cut and vinyl decals.

2009

86.21%

Medina

Medina

5

CORNERSTONE IT INC.

Best in class IT services, for managed services, security and cloud.

A Microsoft Gold Cloud Partner.

2003

86.06%

Lake

Mentor

15

42CONNECT

Help companies grow their online business by utilizing digital marketing strategies.

2003

83.03%

Cuyahoga

Cleveland

6

GRANTS PLUS

Grants Plus partners with nonprofits to help them raise grant funding to fulfill their missions.

2007

80.69%

Cuyahoga

Cleveland

12.35

INNER CIRCLE ADVISORS

Advisory, tax and financial reporting services for entrepreneurs and their businesses.

1996

63.73%

Cuyahoga

Independence

14

O’REILLY EQUIPMENT

O’Reilly Equipment provides full-service truck, trailer and snowplow equipment sales and service.

2002

60.07%

Geauga

Newbury

11

COMPANY 119

A digital agency building sophisticated sales and marketing systems that deliver sales predictability.

2004

56.82%

Geauga

Chardon

12

www.tlc-products.com www.kiwicreative.net www.glfus.com

www.torchgroup.com www.rpmadison.com

www.standoutstickers.com www.cornerstoneit.com www.42connect.com www.grantsplus.com www.innercirclellc.com

www.oreillyequipment.com www.company119.com

Centurion Winners List

Meet all Weatherhead 100 qualifications and had net sales of $100 million or more in 2017 RANK

1 2 RANK

YEAR EST.

SALES GROWTH

COUNTY

CITY

2017 EMPLOYEES

Providence provides management and consulting services for health care providers.

2008

691.78%

Cuyahoga

Pepper Pike

3000

CrossCountry Mortgage serves customers with a high-energy team of professionals who bring knowledge and a passion for the business of mortgage lending.

2003

365.75%

Cuyahoga

Brecksville

1301

ORGANIZATION/WEBSITE

DESCRIPTION

PROVIDENCE HEALTHCARE MANAGEMENT

CROSSCOUNTRY MORTGAGE INC.

www.providencehcm.com

www.crosscountrymortgage.com

ORGANIZATION WEBSITE/DESCRIPTION

YEAR EST.

SALES GROWTH

COUNTY

CITY

2017 EMPLOYEES

3

EXACTCARE 2009 236.74% Cuyahoga Valley View www.exactcare.com Chronic care pharmacy-at-home for complex patients to improve health outcomes and reduce costs.

288

4

200.02% Cuyahoga Independence NATIONS LENDING CORPORATION 2003 www.nationslending.com Nations Lending makes people’s dreams of owning a home come true when others say it’s not possible.

725

5

1991 199.27% Cuyahoga Cleveland PARK PLACE TECHNOLOGIES www.parkplacetechnologies.com Provider of post-warranty storage, server and networking hardware maintenance.

990

6

1970 196.31% Cuyahoga Strongsville 968 UNION HOME MORTGAGE www.unionhomemortgage.com Independent mortgage banking company headquartered in Ohio with a network of branches throughout U.S.

7

1997 179.92% Summit Richfield MOBILITYWORKS www.mobilityworks.com Largest retailer of wheelchair accessible vehicles with 73 locations across the country.

1067

8

2000 89.54% Summit Richfield OEC www.oeconnection.com OEC is the leading parts technology provider for automotive OEMs and their dealer networks.

326

9

82.46% Cuyahoga Cleveland THE GARLAND COMPANY INC. 1895 www.garlandco.com The world’s leading manufacturer of high-performance building envelope solutions.

875

MAZZELLA HOLDING COMPANY 1959 77.25% Cuyahoga www.mazzellalifting.com Cleveland manufacturer and distributor of lifting and roofing products.

650

10

Cleveland

WEATHERHEAD 100 AWARD WINNER

Channel Products is proud to be recognized among Northeast Ohio’s fastest growing companies and congratulates all of our fellow Weatherhead 100 winners.

W20

WEATHERHEAD 100

8

BY THE NUMBERS DECADE ESTABLISHED

WINNERS

BY COUNTY

1800s - 2 1930s - 1 1940s - 1 1950s - 1 1960s - 1 1970s - 3 1980s - 15 1990s - 21 2000s - 50 2010s - 5

Cuyahoga - 74 Summit - 8 Lake - 4 Lorain - 2 Stark - 2 Medina - 1 Geauga - 2 Wayne - 1 Portage - 1 Ashtabula - 2 Erie – 1 Mahoning – 1 Tuscarawas -1

FIVE-YEAR GROWTH RATES |

NEO’s Fastest Growing Companies

OLDEST COMPANY FARMERS NATIONAL BANC CORP. FOUNDED 1887

MOST EMPLOYEES Farmers National Banc Corp.

443 Employees NUMBER OF EMPLOYEES 5 - 25: 22 26 - 50: 40 51 - 100: 22 101 - 150: 6 151 - 200: 5 201 - 300: 4 300 plus: 1

50% - 99%: 32

|

100% - 249%: 46

Managing editor, custom and special projects: Amy Ann Stoessel, astoessel@crain.com

SPONSORED CONTENT

|

YEARS ON THE WEATHERHEAD 100

MARKET SECTORS OF WINNING COMPANIES

First-Time Winners: 31 2 years - 16 3 years - 6 4 years - 13 5 years - 8 6 years - 9 7 years - 5 8 years - 5 9 years - 1 10 years - 3 11 years - 1 12 years - 1 13-plus years - 1

Real Estate - 7 Advertising/PR/Marketing – 4 Architecture/Building/Construction – 16 Automotive/Transportation – 2 Consulting – 4 Consumer Products – 5 Environmental – 3 Financial and Professional Services – 27 Health care Services and Manufacturing - 5 IT Products and Services – 13 Manufacturing and Distribution – 14 Real Estate - 7

250% - 499%: 14

|

500% - 749%: 2

Graphic designer: Staci Buck Photos: Elaine Manusakis

|

750% - 999%: 2

|

1,000% - 1,999%: 3

|

2,000%: 1

WEATHERHEAD SCHOOL OF MANAGEMENT CONTACTS Award and application: Brigid Schaefer, brigid.schaefer@case.edu Sponsorships: Cassie Pinkerton cassie.pinkerton@case.edu

For more information about custom publishing opportunities, please contact Amy Ann Stoessel.

This advertising-supported feature is produced by Crain Content Studio-Cleveland, the marketing storytelling arm of Crain’s Cleveland Business. The Crain’s Cleveland Business newsroom is not involved in creating Crain Content Studio content.

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