A Message From Jandel

PRESIDENT & CEO JANDEL ALLEN-DAVIS, MD

To say that 2020 was a historic year is perhaps the understatement of the century! Our worlds changed in ways big and small during those 366 days (what a year to be a leap year!). From the unique challenges and fears the pandemic brought to the tumultuous political and cultural issues we faced as a country, Craig did what we do best and came together, pulled up our sleeves and got to work - as a family.

There are many things I know for sure, and one of them is that I am grateful for the team we have at Craig, because through it all, there was one thing that didn’t change: We continued to provide our patients with world-class care. We discovered new and creative ways to deliver our therapeutic programs, all the while keeping everyone safe by balancing safety, quality and the care experience that defines who we are.

It was an incredibly busy year also. While focusing on pandemic management, we again were awarded our Joint Commission (JCAHO) accreditation, our fourth Magnet designation, our 31st designation as a top 10 rehabilitation hospital by U.S. News & World Report, were named a Denver Post Top Workplace for the seventh time, were recognized as a Top Place to Work nationally, and were presented with the 2020 NDNQI Award for Outstanding Nursing Quality. In addition to these awards, right before the pandemic was declared, we implemented a new medical records system, Epic, which was a huge interdisciplinary project. Through it all, we maintained our sense of place, our sense of humor and, most importantly, our dedication to our mission. Epic, to say the least!

The year 2020 will be one we will not soon forget and, for many of us, will be a year we look back on as a pivotal moment in our lives – one where we became more awake, more aware, and, I hope, more tolerant and selfless.

As always, thank you for your support and for being part of the Craig network. The Craig experience extends far beyond our walls. We are proud to share a look back on this past year with you and all we’ve been able to accomplish.

Onward!