SOCIAL RESPONSIBILITY Support of the Community

Support of Small Businesses

CPB continues to help Hawai‘i small business owners reach for their dreams. Since 2007, CPB has been recognized 13 times as the Lender of the Year (Category 2) by the U.S. Small Business Administration’s (SBA) Hawai‘i District Office. In 2022, CPB originated more loans to small business than the other major banks in Hawai‘i combined. CPB originated 75 7(a) loans and one 504 loan for a total of $4.4 million in fiscal year 2022.

CPB’s services designed to support the growth of its small business customers include:

• Online and mobile banking platforms specially designed for small businesses.

• Business checking accounts with no minimum opening balance and no monthly service charge;

• Merchant processing solutions through our partner Elavon; and

• Our Rising Tide program, which any business in Hawai‘i can join; the program provides resources for small businesses, including educational workshops, promotions and special events.

CPB’s information security team established a new initiative in 2021 to extend Information & Cybersecurity awareness to local small businesses. In 2022, our information security subject matter experts tailored a training presentation to 20 employees of a local small business that experienced a ransomware incident. In addition, CPB’s information security and fraud teams presented an online webinar as part of our Rising Tide program, “Protecting Your Small Business in a Digital World,” to 39 attendees from small businesses. The webinar offered insights on the cyber threat landscape and mitigation practices impacting small businesses.

“I think that CPB is an amazing bank because they create resources for small businesses for no matter where they are in their journey, things that normal banks don’t really have like the Rising Tide program. We immediately joined the Rising Tide and we are really excited about the resources that they have for small businesses to learn and grow.”

Kea