EMD BE Trusted Advisor

Becoming the Trusted Advisor PROGRAM OUTLINE

WELCOME YOUR JOURNEY STARTS HERE

A trusted advisor is an individual that works collaboratively with their internal or external partners as a strategic partner.

Harnessing extensive knowledge and experience, trusted advisors provide advice and guidance tailored to an individual’s or team’s needs and objectives over time. A relationship with a truly trusted advisor evolves organically as confidence builds over time. With an experienced and agnostic perspective, trusted advisors can identify barriers and evaluate potential solutions in guiding an individual or team toward future growth and success.

© 2020 Starfish vILT

Following the vILT session you will be provided access to the Digital Commons, which provides extra reading, videos, and the course materials to download. In addition, you will be able to upload your intersession assignments directly through the Digital Commons for facilitator feedback.

© 2020 Starfish vILT

This is a vILT session. vILT stands for Virtual Instructor Led Training – a highly interactive and participative learning event.

This is not eLearning nor a Webinar, but a very engaging and active development process.

Therefore, come to the session prepared to be involved in open discussions, work in breakout groups, do presentations, argue and debate with your cohort colleagues, be called on by name to contribute and , most importantly, learn something new and have some fun!

Becoming the Trusted Advisor The Trusted Advisor position is responsible for aligning business objectives with employees, management, and external stakeholders in designated business units.

Being a Trusted Advisor serves as a consultant internally and externally, and acts as a partner, champion, and change agent. The role assesses and anticipates specific needs, communicating them proactively with relevant stakeholder groups. The role also creates partnerships across functions to deliver value-added service to teams and departments that reflects the business objectives of the organization. In addition, the Trusted Advisor understands what questions to ask, how to use critical thinking skills, and build trust across several stakeholder groups. This program provides the tools and skill required to become a Trusted Advisor – moving from being a ‘transactant’ to a consultant.

Objectives: ●

Create awareness of your role as a trusted advisor in supporting the strategic objectives of other stakeholders, functions, and departments across the organization

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Learn about the trust equation and how to build trust with diverse stakeholders

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Understand interpersonal skills to be able to questions, listen, advise, influence, and coach your internal or external partners

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● Learn how to follow a reliable framework to learn more about internal and external partners and build relationships © 2020 Starfish vILT

PREPARE FOR THE SESSION: Becoming the Trusted Advisor

• Read the article: Eight Steps to Becoming a Trusted Advisor • Watch the video below:

© 2020 Starfish vILT