Are Your Tech Devices Slow? Confusing? We Can Help

COMPUTER TUTORS iis

a local, woman-owned small business founded in 1997. DEDE CATSAVIS is the

founder and owner. For 25 years they have provided computer services to thousands of satisfied, happy customers. Computer Tutors works on Windows and MAC computers, sets up home networks, eliminates viruses and also will help with any of your other electronic devices. You can reach them at 314-608-7920, and at www.computertutors.net.

Are Your Tech Devices Running Slow? Giving You Confusing Messages? We Can Help!

BY DEDE CATSAVIS

client called

Arecently that had multiple tech devices and, of course, multiple problems. I was told that the first computer was super slow. The tech, Jeff, diagnosed the computer and let the client know that her computer would greatly benefit from a solid-state hard drive. It still had the older technology, a spinning drive – not a digital drive. The techs always carry solid state drives with them – just for this reason. He popped one in and copied the contents of the old, spinning drive over to the new solid-state drive. The computer was now super-fast – with its useful life greatly increased. The client was happy that she didn’t have to purchase a new computer, and able to extend the lifespan of this one and use it at a greatly increased speed. The other household computer did have a solid-state drive and was much newer. The problem was that there was a message that appeared on it about ‘running out of hard drive space’. The computer was very slow and almost non-functional. The client said they didn’t have any large files like pictures, music or videos and just had a few documents, etc. on the drive so they wondered how it could be nearly full already. Jeff diagnosed the situation and noticed that their Norton antivirus program had massive log files that were continuously being written to. A very small text file, or ‘log’, had grown to the size of 200+ gigabytes (or 30,000+ average size photos), and was still growing! Since the logs were unnecessary, Jeff deleted the logs, freed up lots of hard drive space and turned off logging. Problem solved with no need for additional hardware! Many other small issues were addressed—two printers were configured to work on the wireless network, ROKUs were installed and configured on several TVs for watching streaming content, and various software updates were made on all devices.

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