03/29/2022
100 MILL 02/23/2022
PARTNERING TO CREATE YOUR VISION CIS welcomes the opportunity to partner with Bar Napkin Productions and Qwick. We understand that your space is an important tool in achieving your strategic goals. As your partner, our team can deliver the ideas, solutions, and services to maximize this tool, as well as the infrastructure and capacity to ensure your project’s successful completion on-time and within budget. Your values to stand up for what’s right, hustle responsibly, and never give up both inspire us and align with our core values. We seek to elevate your experience and foster long-term relationships, and because of the longevity of our employees who work together and understand the goal of doing it right the first time– we are able to truly work as a team on behalf of our clients. We believe our dedicated team contributes some key differences that set us apart: • Small woman owned business • Financially stable dealership operating for 37 years • Efficient process from project award to final punch walk • Preferred Haworth Dealer for the state of Arizona • Continuous supporter of A New Leaf Charities We are confident that the combination of CIS’ strong sales process and innovative teams, paired with timeless products, will make this an unforgettable project. We look forward to working with you,
Lindsay Harris Senior Account Manager
Traci Rehmer Haworth Representative
OUR HISTORY 100 MILL 02/23/2022
OUR HISTORY CIS is in the Top 10 Woman-Owned Businesses and Office Furniture Dealerships in the state of Arizona. Our top sales and service performance has afforded CIS the privilege of aligning with major furniture manufacturers. We represent over 250 manufacturers and are proud to be a DIRTT dealer and the preferred Haworth dealer in Arizona.
PROUD TO BE A WOMAN-OWNED SMALL BUSINESS Lisa Johnson, the CIS founder and CEO, is an incredible inspiration and support to women in small business. As a role model, she is the epitome of a woman who has carved her own path in the business world. She continually invests in and supports all of her employees and provides amazing opportunities for women to come into their own as leaders. Within the local business world, Lisa is a mentor to other women executives through the Commercial One program. Along with holding the number six slot for women owned small businesses in Arizona, Lisa has been recognized on multiple occasions for her exceptional leadership as a woman within the community by local publications, such as, AZ Big Media’s AZRE magazine, and AZ Central.
Arizona Based Business
37 Year Legacy
#1 Ranking in Ranking AZ for 10 Years
#6 Ranking in Woman Owned Businesses in AZ
Woman Owned
ABOUT HAWORTH Haworth was established in 1948 by G.W. Haworth, and has evolved from a small home-based business into one of the largest designers and manufacturers of office and residential furniture in the world. Haworth operates 18 wholly-owned manufacturing locations in eight countries, and markets and sells products and services through 45 showrooms around the globe.
BOUNDLESS CHOICE - DISTINCTIVE BRANDS From seating, systems, and casegoods to lighting, rugs, modular walls, and more, products from Haworth’s Family of Brands offer choices to furnish your facilities inside and out and at every price point. Unmatched quality and design contribute to easy reconfigurations that create spaces capable of evolving with changing workplace priorities. And Haworth products are free from harmful chemicals, promoting environments that are healthy for people and the planet.
Task Seating
collection
Workspaces & Storage
health
Tables
Booths, Acoustical & Screens
Lounge & Conference Seating
Outdoor
Accessories & Lighting
Walls
Private Office & Conference
DEDICATED TEAM
Lindsay Harris Senior Account Manager
Danica Grimmett Project Coordinator
Lisa Johnson President/CEO
Pam Harrell Project Manager
Kara Johnson Vice President of Sales
Shelly Gaskins Technical Design Manager
Traci Rehmer Haworth Representative
Jessica Malandra Senior Sales Coordinator
SUSTAINABILITY & SOCIAL RESPONSIBILITY 100 MILL 02/23/2022
CIS SUSTAINABILITY CIS, along with our subcontractors, strongly believe in making a conscious effort to be sustainable. CIS and our installation partners contribute to sustainability by promoting products that support green initiatives for our clients and recycle the excess product and waste that we encounter. We take the following steps in promoting waste management on site. •
Our biggest impact occurs during installation as product delivered and installed at Qwick is unboxed and unwrapped on-site.
•
All boxes and packing materials are then loaded onto trucks and brought back to our warehouse to be recycled.
•
The trucks are unloaded and the shipping materials (cardboard, Styrofoam, shrink wrap, plastic, paper, etc.) are deposited in a co-mingled compactor.
CIS SOCIAL RESPONSIBILITY Enhancing the community is an ongoing mission of CIS. Throughout each year we contribute to multiple non-profit organizations across the Valley with toy drives, events, and monetary contributions. In February of 2018, CIS organized our first cornhole tournament, Bags & Brews, to benefit A New Leaf’s after school program. With 160 participants and 45 sponsors, everyone enjoyed a beautiful day of competition, good food, craft beer and raised $13,000. Our fourth annual Bags & Brews was held in February 2022 and it was a great success – allowing CIS to continue contributions to A New Leaf! Since 1971, A New Leaf has provided assistance to those most in need in our community, helping families, children, and adults overcome the challenges they face. In addition to benefiting from CIS’ annual Bags & Brews event, CIS Vice President of Sales, Kara Johnson, sits on the board as an active member, helping influence strategic goals and objectives of the organization.
•
Compacted into five tons, Friedman Recycling Companies brings an empty container and takes the full one when the containers are filled.
•
Friedman separates the materials and sends a report back indicating the quantity of the contents. We in turn send the report to the appropriate LEED consultant, calculating credits for Qwick.
Additionally, within the CIS office, we are committed to staying digital by using cloud-based storage systems and working to reduce our paper consumption by 50%. As the equipment in our office becomes too obsolete for our purposes, we donate them to schools. Additionally, our building is outfitted with bamboo floors and LED light bulbs – to reduce our global footprint as much as possible.
HAWORTH SUSTAINABILITY Sustainability has been a long-held company-wide value at Haworth, and the organization thinks beyond their business with a collective purpose to make the world better. Haworth utilizes their resources in ways that create adaptable and sustainable workspace solutions for their customers and do this globally to protect and restore the environment, create economic value, and support and strengthen its communities.
Haworth are uniquely positioned worldwide to meet client preferences and needs based on local cultures, standards, and norms.
•
Australian Packaging Covenant Organization (APCO)
Haworth’s design-led approach creates products that support safe and healthy environments, and its products encompass Design for the Environment strategies, considering the environmental, social, and economic impact through alignment with leading certifications, waste-reducing processes, and material choices. Considerations for the use of safer materials continues to drive Haworth to evaluate more sustainable solutions as alternatives become commercially available. Haworth’s packaging engineers and transportation teams collaborate to develop new environmentally friendly packaging methods that can be implemented without compromising the level of protection provided while in transit.
•
Business and Institutional Furniture Manufacturers Association (BIFMA)
•
CDP Worldwide
•
European Federation of Office Furniture (FEMB)
•
German Design Council
•
German Sustainable Building Council
•
Health Care Without Harm
•
International Living Future Institute (ILFI)
•
IAO Fraunhofer Office 21
•
Indian Green Building Council (IGBC)
•
Michigan Recycling Coalition (MRC)
•
The German Environmental Management Association (B.A.U.M. e.V.)
•
United Nations Global Compact (UNGC)
•
US Green Building Council (USGBC)
•
USGBC of West Michigan
•
West Michigan Sustainable Business Forum
The drive toward sustainable, healthier solutions also support clients in achieving their own sustainable goals. Haworth products contribute to a wide range of credits for customers seeking LEED or WELL Certification. More than 95% of its products are GREENGUARD Indoor Air Quality and/or BIFMA level certified for lower emissions. Most of Haworth’s wood products are offered standard as FSC certified, and with only a few exceptions, most Haworth product is manufactured locally for the market it serves - in the US for customers in North America, in Europe for European customers, and in Asia and India for the Asian Pacific market - resulting in lower fuel emissions.
Sustainability Memberships and Organizations include:
HAWORTH SOCIAL RESPONSIBILITY Haworth helps support the communities in which it does business and continues to support the 10 principles of the UN Global Compact with respect to Human Rights, Labor Rights, AntiCorruption, and Environmental Protections. Haworth actively engages with the communities where it’s located globally, and their environmental and social stewardship projects are numerous and varied. Haworth values the richness that diversity brings to their workforce – it makes the company better and the communities they serve stronger. Diversity A sum of how people are both alike and different. Haworth recognizes and embraces the value that these differences offer. Equity Takes differences into account to ensure fair processes and ultimately fair outcomes. Equity recognizes that some groups are disadvantaged and tend to be under-represented or marginalized in many institutions. Thus, Haworth works to increase diversity by ameliorating conditions of these disadvantaged groups. Inclusion An environment in which all individuals are treated fairly and respectfully; are valued for their distinctive skills, experiences, and perspectives; have equal access to resources and opportunities; and can contribute fully to the organization’s success. Volunteering in the Community Haworth members all over the world engage with their communities to support local non-profit agencies. Activities include everything from collecting donations to volunteering on-site, hosting events, fundraising, and making face masks during the coronavirus pandemic.
From a global standpoint, the Michigan Manufacturing Association was asked by the State Governor to assist during the COVID-19 crisis. Haworth offered their sewing capabilities for cloth mask production and partnered with a local supplier to create a mask prototype that healthcare workers could use over N95 masks to extend the use of these limited supplies. Haworth leveraged this capability at additional plants in Bruce, Mississippi and High Point, North Carolina, and within 10 days, masks were delivered to frontline healthcare workers. Meanwhile, Haworth’s plant in St. Hilaire, France, had also been making masks for the community and the Chennai, India manufacturing site was producing them to support police personnel in the area. Additionally, Kids Food Basket in Allegan, Michigan moved to a new permanent location, allowing them to expand and support more schools. But they needed more furniture. Working with its members at the Haworth store, the organization was able to get used product within their budget. Haworth’s installation team found every item on their list and even updated fabric options, making sure everything was high style and high function. It only took four hours to make sure everything was set up perfectly and Haworth ended up donating all the product to Kids Food Basket. Two organizations apart of Haworth’s family of brands, JANUS et Cie and DZINE, also regularly contribute to their communities. During its 2020 annual meeting, JANUS et Cie encouraged individual participation in various community programs to support youths in transition and DZINE hosts one to two events each month for free to both the public and partnering organizations as a philanthropic effort for the architecture and design community
MATERIALS PALETTE 100 MILL 02/23/2022
INSPIRATION 100 MILL 02/23/2022
WORKSTATIONS 100 MILL 02/23/2022
6 PACK WORKSTATION *14 WEEK LEAD TIME*
OFS (6-PACK)
8 PACK WORKSTATION *9 WEEK LEAD TIME*
HAWORTH COMPOSE BEAM - 1
8 PACK WORKSTATION *9 WEEK LEAD TIME*
HAWORTH COMPOSE BEAM - 2
8 PACK WORKSTATION *9 WEEK LEAD TIME*
HAWORTH PLANES
HAWORTH SEATING INCENTIVE 100 MILL 02/23/2022
HAWORTH SEATING INCENTIVE In addition to our aggressive discounting, Haworth is extending additional financial incentives to Bar Napkin. If the Haworth product solution is chosen for the workstations, we will be offering the following: For every Haworth task chair purchased, one additional chair will be offered at zero cost. This is a buy one get one free incentive on seating and will be offered only for the initial workstation order.
GOOD HAWORTH SOJI *9 WEEK LEAD TIME* $340
BETTER
BEST
THE VERY BEST
HAWORTH VERY *9 WEEK LEAD TIME* $425
HAWORTH ZODY *9 WEEK LEAD TIME* $555
HAWORTH FERN *9 WEEK LEAD TIME* $607
ACCESSORIES 100 MILL 02/23/2022
SINGLE MONITOR ARMS
HAT E2 SINGLE *4 WEEK LEAD TIME* $116
SIT ON IT MOBIO *2 WEEK LEAD TIME* $133
HUMANSCALE M2.1 CLAMP *4 WEEK LEAD TIME* $179
DOUBLE MONITOR ARMS
HAT E2 DOUBLE *4 WEEK LEAD TIME* $215
SIT ON IT MOBIO *2 WEEK LEAD TIME* $265
HUMANSCALE MFLEX WITH M2.1 ARM *4 WEEK LEAD TIME* $388
POWER MODULAR
SIT ON IT EON *2 WEEK LEAD TIME* $55
SIT ON IT CURRENT *2 WEEK LEAD TIME* $120
WARRANTIES & CLEANING 100 MILL 02/23/2022
Effective: September 1, 2021
Great Expectations You have them as a Haworth customer and so do we. And because we value our customers, we cover our products with this Product Compatibility and Limited Warranty Policy. OUR COMMITMENT TO PRODUCT COMPATIBILITY – INTEGRATED PRODUCT PLATFORMS As a market leader in the design and manufacture of workspaces that adapt to change, we strive to maintain product compatibility within our various generations of integrated product platforms. This benefits the customer who desires to update or modify their work environment. It also benefits the customer needing to replace a product due to damage or other reasons, but which is no longer manufactured or is otherwise unavailable, such as a fabric or finish that is discontinued because of changing market preferences. In both circumstances, we often can provide products with comparable function and performance. OUR COMMITMENT TO PRODUCT QUALITY – THE HAWORTH NORTH AMERICA LIMITED WARRANTY To ensure customer satisfaction and peace of mind, we stand behind our products with the following Haworth North America Limited Warranty (“Limited Warranty”). What Products are Covered? This Limited Warranty applies to new products manufactured by Haworth, Inc. or Haworth, Ltd. (individually, “Haworth”) after September 1, 2021 that are sold to an end-user purchaser by Haworth or an Authorized Haworth Dealer (“Covered Products”). Covered Products also include new products manufactured by a company other than Haworth after September 1, 2021 that are sold to an end-user purchaser by Haworth or an Authorized Haworth Dealer as part of the Haworth Collection line of products, but only if such products are specifically listed below in the “What are the Warranty Periods? - Haworth Collection of Products” section of this Limited Warranty. For products manufactured on or before January 1, 2019, please refer to the applicable Haworth warranty published in the Haworth North America Price List when the product was purchased, for products manufactured after January 1, 2019 please refer to www.haworth.com for the applicable Haworth warranty or contact your local Authorized Haworth Dealer. In this Limited Warranty, the terms “us,” “we,” “our” and similar terms refer to Haworth, and an end-user purchaser refers to the first person who purchases a Covered Product for such person’s own internal use and not for resale or distribution. The following products are excluded from the definition of “Covered Product” and not covered by this Limited Warranty, and neither Haworth nor its affiliates will have any obligation or liability relating to them: (a) software; (b) consumable items, such as batteries and bulbs/lamps; (c) the customer’s own material (COM), or any material specified by the purchaser that is not a standard Haworth product offering, such as Haworth Alliance fabrics; (d) other than Haworth Collection products not manufactured by Haworth as described above, any item manufactured by a third party from whom Haworth purchases the item for resale without incorporating it into a Haworth product as a component or part (in those situations, if the purchaser is not a direct beneficiary of the manufacturer’s warranty, then Haworth will assign to the purchaser any warrant y that the manufacturer provides, to the extent the warranty is assignable); (e) Ergotron® products included in the Accessories North American Price List, regardless of whether incorporated into a Haworth product as a component or part (if the purchaser is not a direct beneficiary of any applicable Ergotron® warranty, Haworth will assign such warranty to the purchaser, to the extent assignable); and (f) field painted walls and Pergola products. What Problems are Covered? Subject to the terms of this Limited Warranty, Haworth warrants to the end-user purchaser of a Covered Product that the Covered Product, at the time of purchase, will be free of any defect in design or workmanship that materially impairs the performance or functionality of the Covered Product under normal use (a “Defect”). This warranty is for 24-hour / 7-day multiple shift use of the applicable Covered Product; for seating products, such use is by individuals up to 325 lbs. In this Limited Warranty, normal use means use of a Covered Product in accordance with all the following: (a) Haworth’s standards instructions, guidelines, and recommendations for that Covered Product; (b) if the Covered Product is part of the Haworth Collection and not manufactured by Haworth, then the applicable manufacturer’s standard instructions, guidelines, and recommendations for that Covered Product; and (c) applicable laws, rules, regulations, and ordinances.
Effective September 1, 2021
A Defect excludes, and Haworth and its affiliates will not have any responsibility or liability for, the following: (a) normal wear and tear; (b) any damage, wear or failure of the Covered Product that occurs during transport of the Covered Product, or that is caused by improper use, care or maintenance of the Covered Product or by an act of God or other event outside of Haworth’s reasonable control; (c) the natural variation of color, grain or texture found in wood and leather; (d) the natural aging of materials such as wood, fabric and leather which results in colors changing over time or during use; (e ) dye lot variations in fabric, leather or wall coverings; (f) the natural patina of leather during use; (g) “puddling” or wrinkling of fabrics, leather, or faux leather; (h) reverse crocking of dyes from clothing onto seating materials; (i) change in color (including fading) or other surface effects resulting from exposure to chemicals (such as chemicals in cleaning solutions) or exposure to sunlight or other sources of ultraviolet rays; (j) any damage, wear or failure of the Covered Product caused by the integration or use of any non-Haworth materials, components, devices or other products into or with any Covered Product; or (k) any damage, wear, or scratching to flooring from glides, casters, or other components. What Remedies are Available? If a purchaser makes a valid claim under this Limited Warranty for a Defect to a Covered Product, Haworth, at its option, will either (a) repair the Covered Product at Haworth’s cost, (b) replace the Covered Product at Haworth’s cost with a new or refurbished product with comparable function and performance, or (c) refund or credit the purchase price of the Covered Product (excluding taxes, duties, fees, and other amounts). All repair and replacement work will be performed by Haworth or a third party engaged by Haworth to perform the specific repair or replacement work relating to the Defect; repair or replacement work performed by any other person will void this Warranty. Haworth will not be responsible for any cost or expenses incurred by the purchaser relating to repair or replacement of a Covered Product due to a Defect, including without limitation freight, insurance, inspection, storage and similar costs and expenses. Any Covered Product that is replaced or whose purchase price is refunded or credited will become the sole and exclusive property of Haworth. What Conditions Apply? All the following conditions must be satisfied to make a valid claim under this Limited Warranty for a Defect to a Covered Product: the purchaser must have notified Haworth in writing of the Defect within 30 days after the purchaser first learns or has notice of the Defect, and in any event not later than three (3) business days after the last day of the applicable warranty period; all such notices must be sent to Haworth at One Haworth Center, Holland, Michigan 49423, Attention: Customer Service/ Warranty Claims; the purchaser must provide original Haworth order number and have fully complied with all instructions, requirements, and directions provided by Haworth, an Authorized Haworth Dealer or their respective agents regarding (a) the inspection, preservation or safeguarding of the Covered Product and (b) the transportation and delivery of the Covered Product to Haworth or, if directed by Haworth, to an Authorized Haworth Dealer or other party; the Covered Product must have been installed by Haworth or an installer certified by Haworth to install that Covered Product; all prior repairs of the Covered Product must have been performed by Haworth or an installer certified by Haworth to install that Covered Product; the repair of the Defect of the Covered Product pursuant to this Warranty must be performed by Haworth or a third party engaged by Haworth to perform the specific warranty-repair work; at all times the Covered Product must have been in a building that is (a) dry, fully closed-in and protected from the natural elements, and (b) adequately heated, ventilated and air conditioned to maintain an internal temperature between 40°F and 90°F (4°C and 32°C) and relative humidity levels between 25% and 55%; the Covered Product must not have been modified, and the purchaser must have used and maintained the Covered Product in full conformity with all of Haworth’s written specifications, instructions and guides regarding use, care and maintenance; 2
Effective September 1, 2021
if the Covered Product is replaced or its purchase price is refunded, all bills of sale, assignments, releases, consents, approvals, and other documents and/or actions required by Haworth to assign and transfer to Haworth sole and exclusive title in the Covered Product, free and clear of all liens, claims and encumbrances, must have been executed, delivered and/or made, as applicable; and all other conditions and requirements in or arising under this Limited Warranty, applicable law or a written agreement between Haworth and the purchaser, must have been fully satisfied. What are the Warranty Periods? A Covered Product’s warranty period begins on the Covered Product’s date of manufacture and ends on the expiration of the time period identified below for that particular Covered Product. In addition, the warranty period will automatically terminate at the time that the end-user purchaser ceases to solely own, possess, control, and use the Covered Product. Lifetime. Except for those Covered Products or related components or materials identified below as having a different warranty period, the warranty period of a Covered Product is as long as the end-user purchaser continues to solely own the Covered Product. Twelve (12) Years. The following Covered Products have a 12-year warranty period: seating products (excluding fabrics, tablet arms, and gel arm caps) thermally fused laminates (Be_Hold) Premium Textured HPL
wood or wood-framed products Casegood mechanisms (hinges, slides, latches, glides, casters, etc.) Planes®, Planes VM, Upside™, and Hop™ height adjustable product mechanisms¹
Ten (10) Years. The following Covered Products have a 10-year warranty period: wall products (excluding door closer mechanisms, wallcoverings, locksets, markerboards, and glass) Pergola products (excluding drapes, drape track hardware, PET tiles, wallcoverings, markerboards, and glass) Adjustable keyboard pads and monitor arms
Power Base™ Electrical (excluding Power Base AI and USB receptacles) products that are at any time used in a classroom or educational environment (other than administrative areas) except as limited or described below electrical (non-USB) and A/V accessories
Five (5) Years. The following Covered Products have a 5-year warranty period: overhead storage unit slow-close mechanisms Reed Premier™ and Adaptable LED lighting glass used in Systems products² (vertical & horizontal) Improv and X-99 gel arm caps work tools and systems accessories (e.g., laptop holders and footrests) PET tiles and screens
fabric scrims, fabric screens, vertical fabrics, and wallcoverings fabrics rated Heavy Duty (A) under the Association of Contract Textiles Guidelines leathers or faux leather vertical use markerboard laminates user-adjustable work-surface mechanisms Power Base Receptacles with USB tablet arms (max. load 50 pounds)
¹ Troubleshooting procedures provided by Haworth must be used to determine if a mechanism is defective, the associated error code needs to be included in the Service Notification. Programmable handsets required to read error codes. ² The tempering process for glass results in stronger glass and allows it to fracture into smaller, less harmful pieces when it breaks. Tempered glass often is referred to as “safety glass” because of this breakage feature. Although stronger, it is still important to handle tempered glass 3
Effective September 1, 2021
with care and avoid impact damage. Small impurities introduced during the tempering process or damage to edges during handling or use can result in spontaneous glass breakage at unpredictable times and are excluded from warranty coverage.
Three (3) Years. The following Covered Products have a 3-year warranty period: Power Base AI Electrical product painted MDF product USB retrofit kits or products incorporating USB charging outlets (Except Power Base)
wall product locksets fabrics rated General Contract (a) under the Association of Contract Textiles Guideline
Two (2) Years. The following Covered Products have a 2-year warranty period: walls door closer mechanisms Pergola drapes and associated track hardware One (1) Year. The following Covered Products have a 1-year warranty period: horizontal use markerboard laminates acrylic tops/surfaces soft palm rests electronic locks and components tablet markerboards
mouse pad inserts Translucent edging glass used in walls product (see note ² above for more details and exclusions) Openest™ Plume Screens
No Warranty. The following Products and conditions are excluded from the definition of “Covered Product” and not covered by this Limited Warranty: acrylic or corrugated screens exclusions noted or defined in sections “What Products are Covered” and “What Problems are Covered” Specific Product Lines. Tailored Solutions™. A Covered Product that is modified under Haworth’s “Tailored Solutions” program will have a warranty period that is the same as the standard catalog product that is modified; however, any material modification of the standard catalog product’s features, construction, function, or aesthetics will have a 1-year warranty period. Haworth Healthcare Products. The warranty period of a Covered Product within the Haworth Healthcare line of products is as follows (textiles and coverings are not covered by this Limited Warranty): Five (5) Years.
Two (2) Years.
guest seating
gas cylinders
Three (3) Years.
One (1) Year. Thermofoil and Kydex arm caps Thermofoil tops central locking casters recliner and lift chair motors motion mechanisms heat/massage recliner options modular exam base wall casegood
standard glides standard casters patient room casegoods manual exam tables and accessories exam room stools power exam tables and accessories overbed tables
4
Effective September 1, 2021
Haworth Collection Products. The warranty period of a Covered Product within the Haworth Collection line of products, including those manufactured outside of North America and sold to a customer based or located in North America, is as follows (textiles and coverings are not covered by this Limited Warranty): Twelve (12) Years.
Three (3) Years.
Haworth seating products (framework, mechanisms, seating foam, cylinders, mesh, seating glides & casters, and plastic components) Haworth wood or wood-framed products
GAN products JANUS et Cie seating frames and table frames (excludes cushions, fabrics, frame finish, and glass)
Two (2) Years. Cappellini products imported from Europe Cassina products imported from Europe Poltrona Frau products imported from Europe BuzziSpace products
Five (5) Years. Cappellini products manufactured in North America Haworth products imported from Europe unless noted for shorter terms Pablo Designs products
•
One (1) Year. JANUS et Cie umbrellas and umbrella base
Service Parts. Haworth-authorized service parts installed on a Covered Product will be covered by this Limited Warranty for the remaining balance of the warranty period for that Covered Product, so long as the service part was installed by Haworth or an installer certified by Haworth to install that Covered Product.
GENERAL TERMS This Product Compatibility and Limited Warranty Policy extends solely to end-user purchasers of Covered Products and not to their successors, assigns, employees, agents, or affiliates. This Policy is not assignable or transferable in whole or in part, whether voluntarily, by operation of law or otherwise, and any purported assignment or transfer will be void. All determinations regarding the scope, applicability, and interpretation of this Policy, including without limitation the satisfaction of and compliance with any of its conditions and requirements, will be made solely by Haworth in its discretion. All such determinations made by Haworth will be final, non-appealable and binding on all persons. EXCEPT FOR THE EXPRESS LIMITED WARRANTY STATED ABOVE, TO THE EXTENT ALLOWED BY LAW, HAWORTH DOES NOT MAKE, AND IT EXPRESSLY DISCLAIMS, ANY WARRANT Y OR REPRESENTATION, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO ANY PRODUCT OR SERVICE AND, IN PARTICULAR, DOES NOT MAKE, AND EXPRESSLY DISCLAIMS, ANY WARRANT Y OR REPRESENTATION OF MERCHANTABILIT Y OR OF FITNESS FOR A PARTICULAR PURPOSE. ANY LEGALLY REQUIRED WARRANTY THAT MAY NOT BE DISCLAIMED WILL BE LIMITED IN DURATION TO ONE (1) YEAR FROM THE DATE OF MANUFACTURE. AS SET FORTH IN THIS POLICY, REPAIR OR REPLACEMENT, OR REFUND/CREDIT OF THE PURCHASE PRICE, AT HAWORTH’S OPTION, OF A COVERED PRODUCT ARE THE EXCLUSIVE REMEDIES FOR ANY DEFECT TO THAT COVERED PRODUCT OR ANY OTHER ISSUE RELATING TO ITS MANUFACTURE OR INSTALLATION. IN NO EVENT SHALL HAWORTH OR ANY OF ITS AFFILIATES HAVE ANY LIABILITY IN TORT OR FOR ANY CONSEQUENTIAL, ECONOMIC, INDIRECT, SPECIAL, PUNITIVE, OR INCIDENTAL DAMAGES, OR FOR LOSS OF PROFITS, REVENUES, USE OR REPUTATION, WITH RESPECT TO ANY COVERED PRODUCT OR ANY OTHER PRODUCT, WHETHER CAUSED BY, ARISING FROM OR RELATING TO A DEFECT OR OTHERWISE. Applies to U.S. only: Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions in the immediately preceding paragraph may not apply to a purchaser. This Limited Warranty gives the purchaser specific legal rights, and the purchaser may also have other rights which vary from state to state.
[End of Document] 5
Care and Maintenance Standards
Care and Maintenance Standards
Contents Maintenance for Any Material ............................................... 1 General Recommendation for Environmental Cleaning Procedures to Reduce Interior Environmental Impacts ....... 1 Polyester or Olefin Content Fabrics ....................................... 2 Wool Content Fabric ............................................................... 2 Nylon Content Fabric .............................................................. 2 Seating Meshes ...................................................................... 2 Seating Faux Leather ............................................................. 2 Vinyl ..................................................................................... 2
In order to preserve the integrity and longevity of our product, Haworth has established certain care and maintenance standards for our fabrics and finishes. Two important reminders: when using any cleaning agent, we recommend that a small, inconspicuous area be pre-tested for colorfastness before cleaning the stain. And in the case of overall soil condition or a large-scale stain, you should contact a professional furniture cleaning service for cleaning recommendations. Important! Improper cleaning and maintenance of any material may result in the voiding of the material warranty.
Polyurethanes ..................................................................... 3
Maintenance for Any Material
Noble (Faux Suede) ............................................................ 3
• No material is immune from stains or soiling. • Lack of cleaning or improper cleaning will shorten the life span of items such as fabrics, faux leathers, and leather. • Treatments such as Nano-Tex® do not eliminate the need for routine cleaning and proper maintenance. • The Longer a stain remains on any surface, the more difficult it will be to remove. Address any stain as quickly as possible. • Removing any cleaning residue is an important part of the cleaning process, and one that is often overlooked. All cleaners, even mild ones, leave behind a residue that can be harmful to the surface if not thoroughly removed (usually through clean water).
Leather .................................................................................... 3 Laminate ................................................................................. 3 Markerboard Laminate .......................................................... 3 Wood Furniture ....................................................................... 3 Special Precautions ............................................................ 3 Regular Maintenance ......................................................... 4 Wood Trim and Skins ............................................................. 4 Regular Maintenance ......................................................... 4 Painted Steel Furniture .......................................................... 4 Painted Steel Trim .................................................................. 4 Seating Plastics ...................................................................... 4 (shells – including arm caps, bases and Very Tetro) ....... 4 Polyethylene (Hoop table) ...................................................... 4 Metal........................................................................................ 4 Stone ....................................................................................... 4 Systems Glazed/Glass & Walls Glass ................................... 4 Translucents ........................................................................... 4 (PREMISE/Moxie) or Systems Acrylics .............................. 4 Moveable Wall Wallcoverings ................................................ 5 Vinyl ..................................................................................... 5 Non Vinyl (Sustainable) ...................................................... 5
General Recommendation for Environmental Cleaning Procedures to Reduce Interior Environmental Impacts • Minimize the amount of cleaning chemicals used since excess chemicals result in rapid re- soiling. • Use of Green Seal Certified Cleaning Products. Green Seal is awarded to products that work well and have less impact on the environment. • For general maintenance cleaning, consider using vacuums with high efficiency particulate air (HEPA) filtration to trap airborne particles and keep them from affecting the indoor air quality. • Use no or low VOC cleaning products. Consider detergent based products compared to those containing solvents, where possible.
Woven/Olefin ...................................................................... 5 1
Care and Maintenance Standards
• Consider extraction processes where appropriate to remove excess chemicals and water to maximize cleaning results. Extraction can also help reduce chemical levels in the indoor environment. Spot extraction may also reduce the chances for over-wetting of fabrics and resulting water stains. • Choose cleaning products with no or low levels of dyes or fragrance. Dyes and fragrance do not generally improve cleaning results and can cause allergic reactions in people with sensitivities to chemicals. Some dyes could cause staining on fabrics. • Consider choosing biodegradable cleaning products. • Environmentally preferable ingredients for cleaners include surfactants containing terms such as lauryl, amides and glycosides. • Not recommended are products containing ammonia and alcohols.
Nylon Content Fabric
Polyester or Olefin Content Fabrics
Seating Meshes
• These fabrics are colorfast when using standard wet and dry processes and are also resistant to most spotcleaning solvents. • Oil or grease spots will respond to mild solvent or dry cleaning agents. A blotting technique should be sufficient to remove most spots. • Accumulated dirt and grime spots can be removed with a mild detergent or upholstery shampoo. Rinse well with a clean sponge to remove traces of the water-based cleaning agent, but do not soak the substrate, if possible. Fabric will dry very quickly. • Avoid excessive brushing or rubbing to prevent pilling of the fabric surface.
• Most meshes can be cleaned with a vacuum. • If some soiling does occur, use a mild detergent (10%) and water solution. Support the mesh with a clean towel on the back, and gently apply the cleaning solution. Use gentle circular motions. Once clean, remove any residue with clean water and a clean towel (still supporting the mesh) and a clean white cloth. • Do NOT use a heavy bristle brush as this may damage the fabric. • Do NOT use excessive heat while cleaning.
Wool Content Fabric
Vinyl
• Dry (solvent) cleaning methods are preferred: waterbased products may cause shrinkage. • Oil, grease, and general dirt spots should respond to a mild, dry cleaning solvent. Use a blotting technique. Rubbing the fabric may lead to surface abrasion. • Should an unacceptable degree of surface distortion – such as pilling – result from spot- cleaning, you may realign the fabric fibers using a standard handheld steam iron. Use the ‘wool’ setting, with steam, to press the affected fibers back into place.
• These fabrics are colorfast when using standard wet and dry cleaning processes and are also resistant to most spot-cleaning solvents. • Dry soils: vacuum surfaces regularly to prevent sand, dust, ash, and dry dirt from being worked into the fabrics. • Wet soils: use commercially available water-based upholstery detergents to clean mud, spills, food, and so on. Follow directions on package. • Oily spills: grease, tar, greasy foods, and the like may require cleaning with a solvent cleaner or solventfortified detergent. Follow directions on package. • A blotting technique should remove most spots. Avoid brushing or rubbing to prevent pilling of the fabric surface.
Seating Faux Leather • Wipe regularly with clean water and a damp, clean, soft white cloth. • General cleaning can be done as needed with a mild (10%) detergent and water solution. Always rinse with clean water and dry. • For heavy soiling, dampen a soft white cloth or soft bristle brush with a one to one (1:1) solution of Fantastic® and water or Formula 409® and water. Use care as scrubbing can damage the surface. • More difficult stains can be treated, but this should be occasional, not daily, cleaning. ANY cleaning solution used must be removed with clean water and a clean white cloth. Cleaning residue left on the vinyl can cause it to dry out and crack or affect the color. 2
Care and Maintenance Standards
o
o o
For more difficult stains, dampen a soft white cloth with a solution of household bleach (10% bleach / 90% water). Rub gently and rinse with a water dampened clean cloth to remove the bleach concentration. It is important that all bleach residue be removed as this is the primary cause of surface cracking. DO NOT use solvent-based cleaning agents; they can remove plasticizers from the vinyl making it brittle and can cause cracking. DO NOT use any cleaners with corrosive ingredients (such as lye or acids) or ammonia.
Polyurethanes • Refer to ONLY the top 3 steps listed under ‘vinyl’. Cleaners for heavier soiling should NOT be used as this can damage the material. Noble (Faux Suede) • Daily maintenance with a lint brush will help maintain the ‘suede’ nap on the fabric. Occasional vacuuming followed by a gentle dusting with a damp, clean, white cloth is recommended. • Spot cleaning can be accomplished with a paper towel until absorbed. Dried-in soiling requires a light brush or vacuum of the area. If soil is still not removed, you can try wiping the area with a damp (lukewarm water), clean, white cloth working from the outside of the stained area in. • Oil based stains should be wiped up as much as possible with a dry cloth or paper towel. Try not to spread the stain. Pat the stained area with a clean white cloth soaked in ethyl alcohol from the outside in and pat the loosened dirt and oil off with a clean, dry cloth.
Leather • For general maintenance, dust the leather surface just as you would furniture. • Most stains can be removed with lukewarm water and a mild soap. Then wipe the leather with a damp cloth and dry with a soft, dry cloth. • Saddle soaps, polish, or wax should never be used. • Leathers with a specialty finish or a ‘sueded’ finish should be professionally cleaned.
Laminate • For general cleaning, use mild detergent and warm water. If the surface becomes stained, use a nonabrasive cleaner. After washing, rinse with warm water and dry with a soft cloth. • For Haworth standard laminates, use spray cleaners such as Glass Plus or Windex for general cleaning. For heavier cleaning of fingerprints or food oils, use soap and water with a soft bristle brush, rubbing in a light circular motion. • For the premium (Grade B) laminates, use a dry microfiber cloth (such as Libman’s) to remove fingerprints. Do not use soap or water.
Markerboard Laminate • When a markerboard laminate needs to be cleaned because of erasing (ghosting) problems, we recommend that you use Quartet® Re-Mark-Able Conditioner and Cleaner. The surface should then be wiped with soap and water and a clean cloth. • Sanford Expo Dry Erase markers are recommended for use on our markerboards. Sanford White Board Cleaner can also be used. • Ink should be completely dry before erasing. Attempting to erase wet ink can lead to excessive smearing and ghosting.
Wood Furniture To maintain our wood furniture, you should pay special attention to the wood surface and finish. Careful maintenance is necessary to protect your investment. Special Precautions • Haworth wood products are finished with a water based UV cured finish (EcoShield). All finishes are designed to protect wood surfaces against most common spills of inks, perfumes, nail polishes, nail polish removers, and beverages if removed immediately with a damp cloth. • To protect the wood surface, protective desk pads must be placed under all writing areas and business machines. • Extreme heat and humidity can be harmful to wood furniture. Do not place products in direct sunlight, near radiators or air conditioning vents, humidifiers, fireplaces, etc. Always use coasters under hot objects, such as coffee pots and cups. 3
Care and Maintenance Standards
Regular Maintenance • Regular dusting will help avoid build-up of dirt and grime that can dull the finish. Use a damp cloth and follow the grain of the wood. Water should not be used in excess amounts when cleaning, nor should it ever be allowed to stand on wood surfaces.
Wood Trim and Skins Regular Maintenance • Regular dusting will help avoid build-up of dirt and grime that can dull the finish. Use a damp cloth, following the grain of the wood, and wipe dry. • Avoid using any cleaners containing any form of abrasives or corrosive agents. • For more thorough cleaning, use a mild detergent and wipe dry with a lint free cloth.
Painted Steel Furniture • Files, cabinets, and pedestals require minimum maintenance. Clean all surfaces with lukewarm water and a mild soap as needed. After washing, rinse with water, and dry with a soft cloth. • Slide mechanisms need no lubrication. All mechanisms have been pre-lubricated at the factory to last for the life of the product.
Painted Steel Trim • Painted metal/steel trim requires minimum maintenance. Clean with lukewarm water and a mild detergent as needed. After washing, rinse with clean water on a soft cloth, and dry with a clean soft cloth.
Seating Plastics (shells – including arm caps, bases and Very Tetro) • Warm water and a mild detergent (10%) solution will remove most soiling. A soft bristle brush can be used to remove heavier dirt. Always use a clean white cloth and clean water to remove any residue. • Do NOT use a hard bristle brush as this may damage the surface of the plastic. • Do NOT use oil-based cleaners.
Polyethylene (Hoop table) • Mild soap and water should remove most dirt and soiling. Rinse with clean water when done to remove any soapy residue. • For more difficult stains, use a damp Magic Eraser®. Remove any residue with a clean damp cloth.
Metal • Warm water and a mild detergent will remove most spills and scuffs.
Stone • Stone should be washed with clear, lukewarm water, and cleansed thoroughly about twice a year with a mild detergent solution. • Some stones may require periodic re-sealing of the surface.
Systems Glazed/Glass & Walls Glass • Straight glazed systems panels have ¼” tempered safety glass. Use any good glass cleaner and a soft cloth to clean the surface. • For either systems or walls glass, you can also use a mild solution of ammonia, water, and a few drops of mild liquid soap. Apply with a soft cloth and remove excess with a squeegee or wipe dry with a clean, lint free cloth.
Translucents (PREMISE/Moxie) or Systems Acrylics • Use warm water, mild detergent, and a soft sponge, cloth, or chamois to clean the surface. • Stains can be removed using 3M Finesse-It compound according to the manufacturer’s instructions. • Do not use glass cleaning products, acetone, gasoline, benzene, lacquer thinner, chlorinated solvents, gritty abrasive scouring compounds, or alkaline cleaners to clean the surface as damage will occur. • Remove any oil residue left behind from solvent cleaning with detergent and water. • Never scrub the surface as damage may occur.
4
Care and Maintenance Standards
Moveable Wall Wallcoverings Any stains should be removed quickly as permanent damage can occur. Work from the outside of a stain moving inwards. Always carefully rinse a wallcovering surface after cleaning with clean water to remove any residual cleaning agents. Avoid saturation. Dry the surface with a soft, lintfree cloth or towel using a blotting motion. Vinyl • Remove common dirt or smudges with a mixture of mild soap and warm water. Use a soft cloth to wash the area, rinse with clean water, and dry with a lint-free cloth. A soft bristle brush may be needed if there is a surface texture to remove dirt from crevices. • Do not use abrasives or steel wool as this will damage the surface. • Do not use solvent cleansers.
Non Vinyl (Sustainable) • Blot wet spills promptly with an absorbent cloth or polyester sponge. • Remove common dirt or stains with a mixture of mild soap and warm water. Use a soft cloth to wash the area, rinse with clean water, and dry with a lint-free cloth. • Do not use solvent cleansers. • Do not use firm bristle brushes of any kind.
Woven/Olefin • Brush dry stains off with a soft nylon brush. • Blot wet stains with an absorbent cloth or polyester sponge. • Remove common dirt or stains with a mixture of mild soap and warm water. Use a soft brush if necessary, to loosen dirt from crevices. Rinse with clean water, and dry with a lint-free cloth.
5
WARRANTY, TERMS & CONDITIONS
OUR COMMITMENT TO OUR CUSTOMER OFS and Carolina products are manufactured with careful attention to detail and with an on-going commitment to achieve a level of quality that is free of defects in materials and workmanship, given normal use and proper care. In an effort to stand by this philosophy, OFS and Carolina, hereby warrants, to the original purchaser of the product and from the original date of purchase. OFS products warrant to 12 years on single-shift applications with exceptions noted below. Carolina products warrant to 12 years on multi-shift applications with exceptions noted below. OFS and Carolina will repair or replace, at our discretion without charge to the original purchaser, any product or part thereof which fails as the result of such a defect during the warranty period. In the event any product has to be returned to the factory for verification of a complaint, it must be pre-authorized by the factory and shipped prepaid along with written information containing the name of the original purchaser, original invoice number, and a copy of the original purchase order. If the product is returned to an authorized dealer for repairs, OFS and Carolina will provide the materials to repair the product free of charge, including transportation cost.
EXCEPTIONS TO THE 12 YEAR WARRANTY: Category
Years Under Warranty
ANCILLARY AND WORK SPACE
1
2
3
5
10
Lifetime
All drawer glide suspensions
X
Mechanical locks
X X
Base height adjustable mechanism
X
Casters, Glides, Control Mechanisms and Pneumatic Cylinders X
Foam, Mesh Material WORK CHAIRS
1
2
3
5
10
Lifetime
X
Foam, Mesh Material
X
Work Chairs with heavy duty upgrades OUTDOOR FURNITURE
1
2
3
Outdoor
5
10
Lifetime
10
Lifetime
X
CAROLINA
1
2
3
5
Foam, Mesh Material
X
Recliner components, sleeper chair mechanisms and accessories
X X
Recliner mechanisms X
Three Position Recliner & wall saver mechanisms OTHER
1
Electrical components/Power Supplies
X
2
3
5
10
Lifetime
X
Remote control projection screen
X
Task Lights Warranty does not cover:
• Natural variations in color, grain, or texture of wood, leather and other textiles over which OFS and Carolina has no control. • Normal aging and wear of of textiles, filling materials and finishes are exempted from this warranty. • Textile color matching, textile puddling, fastness of colors or wearing qualities of any material.
• Slight differences in textile color due to supplier dye lot differences on large orders or on repeat orders placed at later dates from the original order. • Labor and service not covered under warranty. • Customer’s Own Material (COM/COV/COL) is not covered by the textiles warranty. Any warranty claims for these upholstery materials will fall to the original vendor of the textile. With a broad spectrum of harsh cleaning agents used by facilities, it is recommended that the owner test each textile selection with their specific cleaning methods before ordering. • OFS or Carolina products or components attached in some manner to any other manufacturer’s products or components (i.e. OFS conference tops to another manufacturer’s base). • Damage caused by a transportation company. • Damage created by loading file drawers with anything other than hanging files. • Freight or other shipping charges on returned product or parts, labor and service.
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WARRANTY, TERMS & CONDITIONS
TEXTILES OFS and Carolina will evaluate the textile to determine its possible use on our furniture, but this does not warrant or guarantee the performance of the textile. OFS and Carolina warrants the workmanship (cutting, sewing, upholstery fit) of textiles to perform under normal aging and wear when cared for according to cleaning and maintenance guidelines provided by the textile supplier/manufacturer. With a broad spectrum of harsh cleaning agents used by facilities, it is recommended that the owner test each textile selection with their specific cleaning methods before ordering. If any textiles exhibit deterioration, delamination or other failure not associated with the application to OFS or Carlina products or due to cleaning methods, OFS and Carolina will not be responsible for costs associated with recovering or replacement. Textiles on products with a heavy duty upgrade must exceed 100,000 double rubs for the textile workmanship portion of the warranty to apply.
PRODUCT DESIGN & DISCONTINUED PRODUCTS OFS and Carolina reserves the right to make alterations in design and construction or discontinue products without prior notice. If items are discontinued, OFS and Carolina reserves the right to repair or replace defective components with equivalent components, if available.
LIMITATION OF LIABILITY Except as otherwise provided, OFS and Carolina make no other warranties, expressed or implied, including but not limited to the warranties of merchantability and fitness for a particular purpose. Under no circumstances, including but not limited to breach of contract, breach of warranty or negligence, shall OFS and Carolina be liable for lost profits, loss of goodwill, stored data, general, special, consequential or exemplary damages, even if OFS and Carolina had notice of these damages or they were foreseeable. OFS and Carolina shall not be liable for consequential or incidental damages arising from any product defect. OFS and Carolina shall not be responsible for verifying Dealer’s or customer’s description of needs, data, or the fitness for a particular purpose of goods. OFS and Carolina liability in all cases shall be limited to repair or replacement of the defective parts, or the purchase price of the product. Damages resulting from user modifications, attachments to a product, misuse, abuse, alteration, negligent use, accidents, improper or lack of maintenance and damage in transportation are not covered under this warranty. This warranty is applicable only to those products actually manufactured by OFS and Carolina. On product furnished by OFS and Carolina, but with components or equipment manufactured by others, including, but not limited to, foam, mechanisms, casters and textiles, the written warranty, if any, of the manufacturer is assigned to the purchaser. POSSESSION OF THE PRICE LIST DOES NOT CONSTITUTE AN OFFER TO SELL. WE RESERVE THE RIGHT TO MODIFY PRODUCTS, PRICES OR DISCONTINUE ITEMS WITHOUT PRIOR NOTIFICATION.
ORDERING INFORMATION All orders should be placed with: OFS Carolina P.O. Box 100 P.O. Box 4398 Huntingburg, IN 47542 Archdale, NC 27263 800-521-5381 Fax 812-683-7256 800-763-0212 Fax 336-431-9400 order_entry@ofs.com oenc@ofs.com
ORDER MUST INCLUDE • • • • • •
Company name, address, telephone and fax number Contact person Authorized signature Purchase order number Sold to address & ship to address Order date
• • • • •
Requested ship date Complete style number Fabric/Vinyl/Leather grade, vendor, pattern and color Correct Net Dealer pricing Any special instructions
• CDA (if applicable)
NOTE: A customer drawing or sketch of the planned configuration in modular applications will facilitate order processing.
PRICES All prices herein are list prices including delivery to one destination, effective with the date printed on the cover, and supersede all other published price lists. US List Prices are domestic prices only for shipment within the Continental United States. Prices are subject to change without notice, unless quoted in writing. Possession of the price list does not constitute authority to sell or offer for sale OFS and Carolina products.
CREDIT CARD PAYMENTS OFS and Carolina accept Visa, MasterCard, Discover and American Express. All methods of payments are subject to a 2% processing fee or the State’s Lawful Amount for the total invoice when paying online, fax or over the phone. Note: Discounts are not allowed if paid by credit card.
ACKNOWLEDGMENTS Orders are acknowledged upon receipt of credit approval. Your acknowledgment is a detailed description of items, prices, shipping information and shipping date. Please read your acknowledgment closely and notify OFS and Carolina immediately of any discrepancies. OFS and Carolina are not responsible for errors on orders placed by phone without written confirmation.
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ENVIRONMENTAL ATTRIBUTES
All OFS and Carolina products have achieved SCS Indoor Advantage Gold Certification from SCS Global Services. Indoor Advantage Gold certification is SCS Global Services’ highest level of indoor air quality performance for furniture. The certification assures that furniture products support a healthy indoor environment by meeting strict chemical emission limits for volatile organic compounds (VOCs). To be certified, products must be tested by independent labs for compliance with the ANSI/BIFMA X7.1, and either ANSI/BIFMA e.3 or CDPH/EHLB Standard Method V1-1 for VOC emissions of concerns.
level® is the multi‑attribute, sustainability standard and third‑party certification program for the furniture industry. It has been created to deliver the most open and transparent means of evaluating and communicating the environmental and social impacts of furniture products in the built environment. Taking into account a company’s social actions, energy usage, material selection and human and ecosystem health impacts, level addresses how a product is sustainable from multiple perspectives. With level, customers can make informed choices about commercial furniture that exceed single attribute ecocertifications. The level brand identifies that a product has been vetted by an independent third party certifier and its numeric marking 1, 2, or 3 indicates what threshold of certification it has achieved. Manufacturers—big and small—now have a methodology to present the environmental characteristics in a clear, easily understood manner with a vernacular that gives end users the ability to make an “apples to apples” comparison.
SCS Global Services [SCS] has been providing global leadership in third‑party quality, environmental and sustainability verification, certification, auditing, testing, and standards development for three decades. Its programs span a cross-section of industries, recognizing achievements in green building, product manufacturing, food and agriculture, forestry, power generation retail, and more. SCS is accredited to provide services under a wide range of nationally and internationally recognized certification programs. Consistent with its mission, SCS is a chartered benefit corporation and Certified B Corp™, reflecting its commitment to socially and environmentally responsible business practices.
The FSC® standards [Forest Stewardship Council®] represent the world’s strongest system for guiding forest management toward sustainable outcomes. us.fsc.org FSC certified products are manufactured with material that comes from managed forests that are traceable from the time the logs are cut to the time the final project is installed and are recorded by way of a COC or chain of custody claim on all invoices. The demand for certified forest products has grown significantly in recent years. OFS’ and Carolina goal to act as a responsible steward of the environment encouraged us to pursue our FSC Chain of Custody [COC] certification which would provide our customers (Dealer, A&D Community and End-users) the added reassurance they’ve done their part to be earth friendly in their product purchase and enable them to substantiate the LEED [Leadership in Energy and Environmental Design] Materials & Resources Credits for certified wood, in which the intent is to encourage environmentally responsible forest management. FSC certification is optional on many, but not all, OFS’ and Carolina product lines. Please contact OFS or Carolina Customer Service for information in regards to which of our product lines are available as FSC certified, and what the necessary procedures are for ordering FSC certified products from OFS and Carolina.
OFS’ and Carolina company‑owned transportation company, Styline Logistics, is SmartWay‑certified. SmartWay is one of U.S Environmental Protection Agency’s [EPA] clean air programs that uses voluntary, rather than regulatory methods, to achieve air quality benefits. SmartWay’s focus is in the transportation sector, and encompasses products and services associated with fuel‑consuming engines.
The “Premium Indiana Forest Products” brand tells everyone that there is an abundant, sustainable supply of the finest Indiana hardwoods to meet consumer demand. It also tells them that Indiana’s forests are well‑managed, legally‑harvested and environmentally responsible. The logo is reflective of the wood itself. Indiana hardwoods display a depth that defies imagination.
®
The Euroluxe® finish is a chemically re-engineered Urethane clear coat that preserves the beautiful depth and clarity of OFS finishes, and allows for much greater performance with chemical and scratch resistance, all without dangerous formaldehyde emissions.
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Product care guide
Wood care Careful craftsmanship combined with our Euroluxe® finish makes your new OFS wood furniture incredibly durable, and with proper care your furniture will provide beauty and convenience for years. All OFS Brands products undergo rigid color-match procedures to ensure the best in color consistency. • Dust frequently using a soft, damp, clean cloth, wiping with the grain. • Remove liquid spills immediately, using a blotting, rather than wiping motion. • To clean, use a glass cleaner formulated with ammonia. Apply a small amount to a soft dry cloth and wipe in the direction. of the grain. Dry with a soft cloth. Do not use furniture polish containing oil or silicone. • Avoid prolonged exposure to direct sunlight, high humidity, extreme heat or cold, and moisture.
Laminate care • Avoid prolonged exposure to direct sunlight, high humidity, extreme heat or cold, and moisture. • Dust frequently with a soft, damp, clean cloth or mild detergent solution. Avoid using chemical or abrasive cleaning compounds. • To avoid build up of cleaning agents, rinse the laminate surface with warm water and wipe with a clean damp cloth.
Seating care • Dust exposed wood parts frequently using a soft, damp, clean cloth, wiping with the grain. • To clean wood, use a glass cleaner formulated with ammonia. Apply a small amount to a soft dry cloth and wipe in the direction of the grain. Dry with a soft cloth. Do not use furniture polish containing oil or silicone. • To clean leather and vinyl upholstery, use a warm, damp cloth to restore a bright finish. For stubborn stains, use a moisturizing soap. Remove lather with a damp cloth, but do not rinse. Buff with a dry cloth. • For fabric upholstery, use a damp cloth to wipe up spills. For tougher stains, contact your local OFS Brands dealer forcleaning instructions. • Avoid prolonged exposure to direct sunlight, high humidity, extreme heat or cold, and moisture. • The components of your OFS chair, such as controls, casters, and understructure, require “common sense” care and cleaning as necessary. • Activate chair mechanisms periodically to ensure proper function of moving parts.
Metal care Chrome Bases/Surfaces • Use products for metallic surfaces. Do not use ammonia or chemical solvents. • Apply with a clean soft cloth. • After application, dry the surface with a separate clean soft cloth. Stainless Steel Bases • Use products with Perchloroethylene or Vaseline Oil. Do not use abrasive or corrosive products. • Apply the cleaning product directly on the stainless steel surface and wipe, using a clean soft cloth in the direction of the satin. Recommended Cleaner • CIF Cream by Unilever
Marker boards Laminate Surface • Decorative laminates should be cleaned with a particle free, clean, non-abrasive, damp cloth. Mild soap and water or mild liquid detergent can be used. • Do not use: solvents, abrasive cleaners, steel wool, powder soap, harsh chemicals, acids or alkaline cleaners. These products may cause scratching and/or surface discoloration. Glass Surface • Clean as normal with a soft cloth and mild, non-alkaline detergent using moderate pressure. • Detergent must be free of silicone and other polishing additives that may leave a residue causing streaks to form. Abrasive and causticcleaners are not to be used. • Excessive pressure or hard scrubbing motions may damage the painted frost glass surface. • Wipe glass surface until dry; liquids left on the glass may cause staining.
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Product care guide
Corian solid surface care • Washing with soap and water is usually sufficient to remove surface dirt or stains. • Ammonia based liquid cleaner (not window cleaner) may also be used. Always rinse surface thoroughly and wipe dry. • Drying is an important step, preventing a build-up of soap film or cleaning residue, which can create the appearance of light scratches over time. • Stubborn soap film or cleaning residue build-up in Corian® is easily removed with abrasive cleanser and a white Scotch-Brite® pad or a sponge. • For darker colors, a polish may be used to enhance the shine. For areas where there may be food contact, always use a polish formulated for food contact areas, such as Countertop Magic®. Where food contact is not a possibility, a simple furniture polish may be used. Always follow the manufacturer’s instructions for using the polish and for safety concerns.
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TERMS & CONDITIONS 100 MILL 02/23/2022
TERMS AND CONDITIONS OF SALE ACCEPTANCE OF ORDER. These Terms and Conditions of Sale constitute an integral part of the proposal (number designated below) and/or purchase order (called the “Specific Order Terms”). The proposal and/or purchase order and these Terms and Conditions of Sale, if accepted, constitute the final and binding agreement (“Agreement”) between Corporate Interior Systems LLC (“CIS”) and the customer/buyer designated on the Specific Order Terms (“Customer”). Customer’s execution or acceptance of the Specific Order Terms will be deemed an unconditional acceptance of these Terms and Conditions of Sale. CIS may require deposits as listed on the proposal, and those deposits will be included and accepted as a part of this agreement. CANCELLATION AND CHANGES. If the Agreement is accepted (confirmed) by the Customer, the specific order terms cannot be canceled or changed except by mutual consent. The CIS’s order confirmation is final, and binding, and any subsequent changes are subject to CIS’s ability to conform and are dependent upon factory approval. Changes in quantity or specifications are subject to approval by CIS and manufacturer. Resulting additional charges from the manufacturer must be paid by the Customer. All requests for changes in quantity or specifications shall be delivered to the CIS in writing. DELIVERY AND INSTALLATION. If delivery and/or installation is required as a part of the Agreement, the following provisions shall apply: 1. Condition of Job Site - The job site must be clean, clear and free of debris prior to installation. If site is not ready, installation may be postponed until site is acceptable by CIS standards. If the job site is subject to a lease, Customer is solely responsible for all notice, coordination, and approval of the landlord. 2. Job Site Services - Electric current, heat, hoisting and/or elevator service will be furnished without charge to CIS. Adequate facilities for offloading, staging, moving and handling of merchandise must be provided. 3. Powered Panels & Other Electrical – Prior to installation, Customer is solely responsible for any furniture, electrical power, and hardware hookup to the building power electrical source by a licensed electrician. 4. Delivery During Normal Business Hours - Delivery and installation will be made during normal business working hours unless otherwise stated in the proposal. Additional labor costs resulting from overtime work performed at the Customer’s request will be paid by the Customer. 5. Staging Space - Safe and adequate storage space will be provided by the Customer. If the space provided is inadequate and requires excessive sorting or storage cost, all excess costs will be reimbursed by the Customer. If the space provided is located on another floor, or building, the extra cost of transporting to and from storage will be reimbursed by the Customer. If the merchandise must be moved due to progress of other trades or other reasons, the extra cost of moving will be reimbursed by the Customer. 6. Construction and Assembly - CIS’s ability to construct or assemble furniture or to permanently attach, affix, or bolt in place moveable furniture is dependent on trade regulations. If trade regulations applicable at the time of installation require the use of tradesmen at the site other than the CIS’s own installation personnel, resulting additional costs will be paid by the Customer. 7. Damage - After arrival at the site, any loss or damage by weather, other trades such as painting or plastering, fire or other elements, shall be the responsibility of the Customer, and the Customer agrees to hold the CIS harmless from loss for such reasons. 8. Insurance - Public Liability, Workman’s Compensation, Property damage, Automotive and Occupational Disease Insurance are carried by the CIS and certificates will be delivered upon request. Fire, tornado, flood and other insurance will be provided and paid for by the Customer.
CLAIMS. Claims for transportation damage must be immediately made by Customer and will be pursued by CIS and damaged merchandise will be repaired or replaced to the satisfaction of the Customer. DIRECT SHIPMENTS. If Customer is receiving and installing merchandise directly, CIS project management services are not included. Owner accepts full responsibility for offloading product from the truck, receiving documentation, installation of product, and documentation of damaged goods must be provided to CIS immediately. CIS will place applicable freight and or damage claims only after receiving specific documentation required by CIS and manufacturers. If damaged and or missing product is not reported to CIS based on instructions, claims may be rejected, and customer will be responsible for payment of original invoice. Please contact CIS for detailed instructions. WARRANTY. Standard manufacturer warranties apply to all furniture. Install and services are warranted by the CIS to be free from defects in materials or workmanship for a period of twelve (12) months from the date of delivery unless otherwise specified. DELAYS. If construction delays or other causes not within the CIS’s reasonable control occur that force postponement of the installation, the furnishings will be stored until installation can be resumed and will be considered accepted by the Customer for purposes of payment. If this occurs, additional charges may occur, and these charges are due upon receipt of goods, net 30 days. Transfer and storage charges incurred shall be paid by the Customer. Orders held 30 days past original delivery date are subject to storage charges and are due upon receipt, net 30 days. PAYMENT. Acceptance of delivery constitutes acceptance of all as delivered. Merchandise will be invoiced first day of install. Customer agrees to pay each invoice in full within thirty (30) days of the invoice date. No payment shall be withheld on any invoice because of partial delivery of the order. PUNCH LIST-If an item on the order is considered a punch list item, the amount of the punch list item only, can be withheld from invoice until item is installed complete. Balance due upon delivery of punch list item. The Customer agrees to pay a finance charge of 1 1/2% per cent per month at the annual percentage rate of 18% on all delinquent invoices (over 30 days due from invoice) as well as expenses, attorney fees, collection fees and court costs which CIS incurs by reason of Customer’s default. Title to the subject merchandise will pass from the CIS to the Customer when the full purchase price and all other charges due under this agreement are paid in full. OUTSIDE EVENTS. Customer understands that many events may occur and many situations may exist that are beyond the reasonable control of CIS. These events and situations include acts of God, riots, war, terrorist acts, civil commotion, public health crisis, epidemics, pandemics, quarantines, plagues, infectious diseases, breakdown of communication facilities, web hosts, internal service providers, and/or customary infrastructures, natural catastrophes, governmental acts, material shortages, changes in law, strikes, floods, natural disasters, fires, and/or a general lack of availability of raw materials or energy, where applicable on a national, regional, or local basis (Force Majeure Events). The occurrence or existence of these events may delay, prevent, or otherwise affect the ability of CIS to perform under the Agreement, and, to the extent they do so, CIS will endeavor to give commercially reasonable notice to Customer of the event or situation. In this case, performance by CIS may be delayed based on the extend and duration of the Force Majeure Event. CIS will not be responsible to Customer for any loss due or delay due to the Force Majeure Event. If a Force Majeure Event occurs, this Agreement will remain in full force and effect, and CIS will perform with reasonable dispatch when the Force Majeure Event is no longer applicable. For avoidance of doubt, a Force Majeure Event will not include financial distress of CIS, inability of CIS to make a profit, or changes in market prices or conditions in the ordinary course of business. NO OTHER AGREEMENTS. There are no other agreements expressed or implied other than those specified in this Agreement. The terms and conditions set forth in this Agreement may not be varied except upon the written approval of both Customer and CIS. Customer Signature ___________________________________ Date ____________________ Proposal # _____ 4852-1888-8182.2
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100 MILL 02/23/2022