Delta Fire & Emergency Services 2013 Community Update Report

2013 COMMUNITY UPDATE REPORT Delta Fire & Emergency Services Mission Statement • Message from Mayor • Message from Fire Chief • Organizational Chart • Administrative Team • Statistics • Fire Prevention • Operations • Training • Emergency Services • Professionalism Recognized • Honour Guard • Community Involvement • Budget • Charitable Society • Personnel Achievements • Future Considerations • 2014 Calendar • Fire Hall Service Areas

IN THE INSTANCE OF FIRE:

1. Pull the Alarm 2. Evacuate 3. Always Call 9-1-1

BE ALARMED BE PREPARED Working Smoke Alarms Save Lives PROTECT YOURSELF DURING AN EARTHQUAKE

KEEARTHQUAKE

Table of Contents

Table of Contents ............................................................................................................ 2 Vision and Mission Statement ......................................................................................... 3 VISION ....................................................................................................................................................... 3 MISSION STATEMENT................................................................................................................................ 3 CORE VALUES ............................................................................................................................................ 3 BUSINESS OBJECTIVES ............................................................................................................................... 3

Message from the Mayor................................................................................................. 4 Message from the Fire Chief ........................................................................................... 5 50th Anniversary Year ...................................................................................................... 6 Administrative Team........................................................................................................ 8 2011-2013 Statistics ........................................................................................................ 9 Fire Protective Services and Public Education .............................................................. 11 Operations and Apparatus ............................................................................................ 13 Emergency Management Division ................................................................................. 18 Community Involvement ................................................................................................ 21 Personnel Achievements............................................................................................... 22 2013 Fire Department Budget Analysis ......................................................................... 23 Future Considerations ................................................................................................... 25 2014 Calendar ............................................................................................................... 26 Fire Hall Service Areas / Contact Information ............................................................... 27 Hall 1 - Ladner 4645 Harvest Drive Delta, B.C. V4K 4J5 604-946-7755................................. 27 Hall 3 - North Delta 11375 84 Avenue Delta, B.C. V4C 2L9 604-595-2730 ........................... 27 Hall 4 - East Delta 9341 Ladner Trunk Road Delta, B.C. V4K 3N3 604-596-0828................ 27 Hall 5 - Sunshine Hills 11720 64 Avenue Delta, B.C. V4E 1C8 604-590-3212 ...................... 27 Hall 6 - Annacis Island 1429 Lindsay Place Delta, B.C. V3M 6V1 604-540-0783 ................. 27

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Vision and Mission Statement

VISION A dynamic fire service, always responsive to community needs, delivered by well trained personnel with broad roles and skills.

MISSION STATEMENT Delta Fire and Emergency Services responds to the needs and goals of the Delta community to preserve and protect life, property, and the environment.

We provide fire fighting and rescue services; attend motor vehicle accidents, dangerous goods incidents, medical emergencies; and promote fire prevention and emergency preparedness.

We pride ourselves in providing timely and professional services to the community.

CORE VALUES      

Quick response with compassion and professionalism Public safety and community self-reliance Positive, supportive, and safe work environment Courage to innovate Continuous improvement of community services Quality leadership with vision, honesty, integrity, and open communication

BUSINESS OBJECTIVES     

Ensure timely and effective fire and emergency incident response according to the National Fire Protection Association and industry standards Prepare the community for fire prevention and self-reliance in disasters Develop community and business partnerships Ongoing promotion of a positive and progressive work environment, and collaborative relationships between management and staff Efficient use of resources

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Message from the Mayor The Delta Fire & Emergency Services 2013 Community Update Report provides a summary of the Department’s operations, statistics, projects, initiatives and achievements that occurred throughout the year. 2013 was an extraordinary year for our Fire Department, as we celebrated their 50th anniversary with an old fashioned celebration at Ladner’s historic Harris Barn!

As Mayor, I am proud of the ongoing investments made by Delta Council to support public safety. In the last few years, we have invested in our Fire Department’s emergency equipment and progressive training programs, to ensure our crews have the most up-to-date protocols, methods and equipment to protect our great municipality.

Delta Fire & Emergency Services continues to work closely on emergency preparedness and response, conducting both internal and inter-agency emergency table top exercises. Collaboration is vital to ensuring a well-coordinated response and in developing the best solutions and practices for responding to an emergency or disaster.

It is important that residents and businesses take the time necessary to adequately plan and get prepared for an emergency. I encourage you to register for one of our Neighbourhood Emergency Preparedness Seminars that are offered throughout the year. These seminars teach you how to be prepared and respond safely and effectively in an emergency.

I am proud of Delta Fire and Emergency Services – from their excellence in response times and service to their pursuit of education, training and exercises – all these qualities make Delta Fire Department truly one of the best!

Lois E. Jackson Mayor

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Message from the Fire Chief I am pleased to present the 3rd annual Delta Fire & Emergency Services Community Update Report for the year ending December 31, 2013. This report presents an overview of the activities and accomplishments of the Fire Department, along with information regarding the services our crews provide to the vibrant community of Delta.

We celebrated our 50th anniversary as a career Fire Department this year, proudly serving the citizens and businesses of Delta. Included in this edition is a special anniversary section outlining the celebrations that took place to commemorate the Department’s 50th milestone.

Delta Fire & Emergency Services continues to meet the needs of our evolving and dynamic municipality. Geographically, Delta is the largest municipality in the Lower Mainland, with a major port, ferry terminal, rail lines, two major industrial parks, and an airport located in our community, it is essential that our firefighters are highly trained, equipped and ready for any type of emergency – the protection of our citizens is priority number one.

Our crews responded to 5,894 calls for service in 2013 – a slight increase from 2012. As Fire Chief, I am proud to say our members, working out of Delta’s seven fire halls, continue to provide superior first responder medical aid, firefighting and rescue services to the community.

Delta firefighters continued their training in Emergency Medical Response to ensure citizens receive the best pre-hospital care possible.

Public education and fire code inspections remain important preventative measures to keep residents, businesses and visitors in our community safe. As part of our ongoing external communications, we encourage the public to prepare and test emergency escape plans and engage in earthquake preparedness both at home and in the workplace.

With the support of our Mayor, Councillors, Chief Administrative Officer, and municipal Departments, Delta Fire & Emergency Services proudly continues to be a leader in the provision of high quality fire services to the municipality of Delta.

Dan Copeland Fire Chief

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50th Anniversary Year

• Community Celebration held in Ladner’s Historic Harris Barn, June 14, 2013 • Department’s history captured in DVD • Challenge Coins issued to members to commemorate year

• Old Fire Truck from 1950’s was donated back to the Department

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Organizational Chart

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Administrative Team

Fire Chief Dan Copeland

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Deputy Chief, Protective Services /Buildings Robin Cullen

Deputy Chief, Administration/Training Paul Scholfield

Deputy Chief, Operations/Communications Ken Sim

Deputy Chief, Emergency Corporate Measures Michel Latendresse

2011-2013 Statistics

Type of Incident

2011

2012

2013

Alarm Activated/No Fire

604

579

561

3

5

9

Fire

407

418

389

Hazardous Materials

65

75

70

Medical

3009

3173

3249

Motor Vehicle Incidents

720

741

715

Public Service

578

578

557

*

127

165

189

Response – Unfounded *

104

142

139

Specialized Transportation

7

7

7

Technical Rescue

1

7

3

5,625

5,836

5,894

Explosion

Response – Cancelled

Total Events

9

INCIDENTS BY FIREHALL AREA - 2013 152

97 326 674

1305

Ladner Tsawwassen North Delta (Hall 3) North Delta (Hall 5) East Delta Annacis

2000

1338

Tilbury

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Major Incidents in 2013

Date June

Event Dangerous Goods Incident at Terminal Systems Inc., Delta Port

July

Electrical Grid Fire in Ladner

October

New Westminster Fire (Mutual Aid) Electrical Fire, Sundial,

November

Tsawwassen

Fire Protective Services and Public Education In 2013, through the hard work of our Fire Prevention Officers and Suppression Crews, the following was achieved: 

Property inspections: 1,237



Fire Investigations: 25



Fire Prevention Projects: o Identified high risk properties requiring cleanup o Worked in cooperation with Community Planning & Development to ensure new projects (e.g. Delsom Estates, South Fraser Perimeter Road, and Tsawwassen Springs) met fire all safety requirements



Tsawwassen First Nation Service Agreement: Provided emergency response and enforcement of Delta Fire Regulation Bylaw No. 5855, 2001.





Public Education: It continues to be a high priority to educate and update citizens on the importance of fire safety. Our public education is achieved through Fire Prevention Week, Open Houses (held in September), Burn Awareness Week, newspaper advertisements, FireSmart manuals, visits to community events, schools and seniors’ facilities, and via the Corporation’s Facebook and Twitter pages.

Fire Safety House: This popular educational tool received a complete renovation in 2013.

FIRE PREVENTION ACTIVITIES                     

Investigations Business Licence Inspections Fire Code Inspections Final Building Inspections Lockboxes High Hazard Firework Permits Film Permits Tank Removal Permits Trauma Pup Program Fire Safety Plans Agricultural Land Clearing Burn Permits Training and Presentations to Suppression Crews School Program Fire Chief for a Day Fire Prevention Week Activities Open Houses Daily Telephone inquiries/complaints Occupancy Permits Maintenance, Coordination and Staffing of Fire Safety House File Searches/Comfort Letters Fire Extinguisher Training

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 Facilities:The Department continued to address and complete minor/major repairs to all facilities to ensure they remain structurally sound.



Open Houses & Chief for a Day:

As part of our Fire Prevention Week activities our 2013 Fire Department Open Houses were held again in September, Fire & Safety Week was held in October. The Chief for a Day event was also part of 1Fire Prevention Week and proved popular as ever. Thank you to everyone who came out to support these events and to the crews for their efforts in support of Fire Prevention Week.

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1

Fire Prevention week was established to commemorate the Great Chicago Fire in 1871 and is the longest running public health and safety observance on record.

Operations and Apparatus Delta Fire & Emergency Services continued its high standard of maintenance and life cycling on all emergency vehicles and equipment based on the National Fire Protection Agency recommendations. The Operations Department worked on numerous projects and updated procedures as required.

Key 2013 achievements included: 

        

Delivery and servicing of a 105’ Aerial Ladder Truck and a 5 ton Wildland Rapid Response Truck. All personnel were trained on them before being placed into service.

Implemented communications system for all Fire Halls to facilitate conference calling and training.

Purchased smart phones that will be installed on all apparatus for communications and fire investigations.

Purchased and received two complete Scott air packs, masks and ten bottles.

Implemented 2013 Operation Plan to have dedicated Fire Halls.

Continued life cycling of turn-out gear replacing 18 sets and 10 new recruit sets.

Continued life cycling for all suppression equipment and gear.

Purchased and received new hose (life cycle program).

Electric Hydraulic Extrication Tool put into service on Wildland Truck.

Updated multiple Operational Guidelines.

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Emergency Fire Fighting Apparatus Inventory Truck #

Description

Year of Vehicle

Pumping Capacity

7072

Engine 1

2006

1,750

7064

Tower 1

2001

1,750

7052

Tanker 1

1997

1,750

7031

Air Truck

1989

7078

Command Van

2007

7070

Engine 2

2004

1,750

7095

Wildland 2

2013

750

7073

Engine 3

2006

1,750

7090

Tower 3

2009

1,750

7048

Engine – Spare

1994

1,750

7062

H/A Truck

2001

7069

H/A Trailer

2004

7044

Spare Engine

1992

7084

Wildland UTV

2008

7085

Wildland UTV

2008

7056

UTV Trailer

2007

7076

UTV Trailer

2007

7071

Wildland Protection

2005

7068

Air Trailer

2003

7089

Engine 5

2009

1,750

7049

Spare Engine

1995

1,750

7096

Ladder 6

2013

1,750

7036

Fire Safety House

1990

7094

Engine 7

2011

7086

Hazmat 7

2009

Hall #1

Hall #2

Hall #3

Hall #4

14 1,500

Hall #5

Hall #6

Hall #7 1,750

8 Fire Engines

1 Hazardous Materials Unit

3 Ladder Trucks

1 Tanker 15

1 Technical Rescue Unit

1 Mobile Air Supply Unit

2 UTVs

1 Wildland Quick Response Unit

Training Division Haz/Mat: We continue to maintain a high level of Training is an integral part of any fire department’s service and train on a weekly basis. responsibility and we work hard to ensure that we deliver the best possible professional service to our  A protocol for characterizing and identifying municipality. The amount of time spent training is unknown products as well as a series of reflected upon how well our crews have performed training videos was developed when needed. The commitment of our Instructors  All halls were part of a decontamination and and Officers working together with our Training hazmat truck awareness in July.

Office ensures we are as prepared as possible.  Chlorine Rail Car Dome ordered to further advance in-house training.  Large scale practices during August, spring and fall training weeks.

Technical Rescue: Instructors have been committed to delivering ongoing training weekly to our crews.  

New equipment purchased.

Ten new recruits trained this year.

Air Technician Training: 

First Responder: All instructors stepped up to help the training department with the following:      

First Responder Program and protocols.

Two new instructors enrolled in Emergency Care Instructional Courses.

Ongoing training at this time on new protocols using the Automated External Defibrillator on infants and children.

Three year rotation in place to re-certify firefighters on a yearly basis.

Five Team Instructors completed Emergency Childbirth training.

Ten New recruits recertified.

 

Emergency Vehicle Operators: Our Emergency Vehicle Operators program has been an ongoing success. Instructors are well organized and are qualifying firefighters on a regular basis.

Wildland: Instructors taught the course standard in Wildland fire operations for structural firefighters.   

Suppression: Training Scenarios/Exercises practised at Boundary Bay Airport and Fortis LNG Plant on Annacis Island.

Personnel are trained to take on responsibility of maintaining and upgrading the self contained breathing apparatus.

All air techs and equipment moved to Hall 5.

Storage and repair area developed

95% of department is re-certified.

The month of April has been designated as Wildland Month.

Twelve new recruits trained.

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Tours & Cross Training: The Training Office Fire Officer 1 and 2 programs: provide our continues to arrange orientation and familiarization Officers the appropriate training to fulfil our needs. training for a number of larger occupied residences and businesses. Crews have attended various  Training Office has organized and delivered apartments, senior care facilities, ferry terminal, another Delta Promotional Workshop to nine marinas, LNG plant and watershed tours for their new Acting Officers. familiarization and fire pre planning.  Acting Officers received in-house fireworks consulting training. The training house was incorporated into some of the instructional techniques that were delivered. The program will be evaluated constantly to determine whether the program objectives meet our department needs.  Six members were enrolled in the Fire Officer 2 course in 2014.

Training Exercise

New recruit training: Ten new firefighters have been successful in our hiring process and were well received by our crews and Officers. Our hiring process with the crews delivering training sessions and the evaluation of potential candidates has proven to be instrumental in ensuring that we hire the best candidates available.

Post Incident Review Procedure: The Training Office facilitated reviews, with attending personnel, on a number of calls throughout the year. The information garnered from these reviews has assisted the Training Office in deciphering what has worked well and areas where there is room for improvement.

Rapid Intervention Team training: Training has been ongoing throughout the year.

Training Blocks: The Spring and Fall training blocks were successful in bringing personnel together to receive group training. 

The Spring & Fall training blocks were for our Battalion Chiefs and Acting Battalion Chiefs to review “Strategies & Tactics, Safety Officer function, High Rise Lectures and Status Boards.” The Fall training block was the same Thank you once again, to all our Instructors in the training being delivered to our next level of various disciplines for another year of commitment Senior Acting Officers. and dedication to this important area of research and preparation. We look forward to working together in 2014 to enhance all our disciplines to ensure the continued delivery of high quality service to our citizens.

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Emergency Management Division In fulfilling its mandate, the Emergency Management Division (EMD) delivered the following distinct lines of business, which encompassed a wide variety of programs and services: Awareness, Education, and Training EMD promoted awareness and facilitated public and staff education and training throughout 2013. Training included programs such as the British Columbia Response Management System and the Incident Command System.

These programs were supplemented by Emergency Operations Centre training for emergency response personnel and emergency preparedness education for the public. EMD also coordinated applications for advanced emergency management training through Emergency Management BC and the Justice Institute of British Columbia.

Emergency Management and Support Services EMD supports the management of any large scale emergency or disaster and coordinates the activities and operations of municipal first responders and service providers, including any multi-disciplinary and multijurisdictional response.

EMD also facilitates joint contingency planning with other municipal departments, the private sector, and the civilian population.

Comprehensive Planning EMD continues to focus on providing assistance and support for municipal departments in the development of business continuity and emergency plans. The Business Continuity Plan identifies essential services, critical infrastructure, and the information management and technology required to ensure that essential municipal services will remain available in the case of an emergency. http://embc.gov.bc.ca/em/hazard_preparedness/26_Weeks_2007.pdf

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Professionalism Recognized

Each year the Department recognizes officers and civilians on a local, provincial, and national level. In 2013, 83 individuals were recognized in a variety of categories for service to the community.

Federal Awards  

30 Year Canadian Exemplary – 2 20 Year Canadian Exemplary – 1

Provincial Awards   

35 Year Provincial Long Service – 1 25 Year Provincial Long Service – 2 Local Assistant to the Fire Commissioner - 2

Department Awards  

 

Retirement plaque – 8 Firefighters recognized for completing one year probation – 6 Promotions recognized – 19 Instructors in various disciplines recognized – 42

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Honour Guard

Mission Statement The Delta Fire & Emergency Services Honour Guard was founded to serve as a ceremonial guard representing the fire service and act as a visual reminder of the dedicated service and tradition of today’s firefighter.

The Honour Guard represents the Delta Firefighters Association and Delta Fire & Emergency Services as ambassadors at parades, ceremonial functions, funerals, and other special events.

The Honour Guard and its members strive to represent the highest standards of integrity, professionalism, and dedication to duty.

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Community Involvement COMMUNITY BASED PARTNERSHIPS: Municipal Integrated Emergency Response Team Tsawwassen First Nation Fire Protection Justice Institute of BC Delta Police Department Community Groups (Rotary, Kinsman) Delta School District Delta Community Living Society BC Rail BC Ferries SFPR BCAS Camp Ignite 2013 21

COMMUNITY EVENTS: Fire Prevention Week o Open Houses o Chief for a Day Rotary Youth Club Awards Delta Firefighters Charitable Society o Terry Fox Run o Annual Boot Drive Take Kids to Work Day 911 Memorial Parade Community Parade Days Sports Events

Personnel Achievements World Police & Fire Games The World Police & Fire Games were held in Belfast, Ireland (August 1-10, 2013).

Delta Fire & Emergency Services representatives brought home two medals. Rob Cullen won silver in the SAA01 – Laser Standard Fleet Sailing category and Shawn Cropley won Bronze in Golf.

World Scott Firefighter Combat Challenge -Men in Black bring home Team Title Congratulations to the Delta Fire & Emergency Services Men in Black team who brought home Team Title after competing in the National Scott FireFit Championships in Las Vegas, NV on October 22-27, 2013.

Other notable achievements included Mark Millward, who placed first in the over-50 category and participated in the over- 50 Canadian Relay Team, which also placed first.

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2013 Fire Department Budget Analysis

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Delta Firefighters Charitable Society Delta Firefighters do more than just fight fires; they are committed to serving our community both at work through fire department services, and in their off-duty time through numerous charitable organizations and local initiatives.

2013 HIGHLIGHTS 

Harvest Fest - The 2013 Harvest Fest took place on Saturday, September 14th at Greystone Stables. With the support of our sponsors, donors and attendees, this inaugural event raised $57,948 towards our charitable works within the community.



Annual Boot Drive - September 20th and 21st once again saw our Charitable Society’s Annual Boot Drive collect money for local causes, charities and initiatives. The 2013 Boot Drive raised $29,342. The Delta Firefighters Charitable Boot Drive is the single most important fundraiser conducted annually. Money raised from this drive is donated to numerous local charities around Delta.



Deltassist Christmas Programs - The Delta Firefighters Charitable Society was pleased to commit financially to this great cause with a donation of $5,000 to help the 2013 Toy Depot, supplying funds for food hampers. We were also on hand to help with setup, collect toys, and food, as well as make deliveries



Boundary Bay Airshow - The 2013 Boundary Bay Airshow was another great event for the community of Delta. We would like to thank the Corporation of Delta for allowing us to once again raise $4,100 towards local charities with our barbecue.



Delta Meals on Wheels - The Delta Charitable Society donated $2,500 to Meals on Wheels in 2013. Five days a week, Meals on Wheels Society volunteer drivers deliver a hot, mid-day meal prepared by the Care Centre’s kitchen to many clients in Tsawwassen & Ladner.



Movember - Delta Firefighters were on board with the Movember fundraiser in support of programs focusing on testicular and prostate cancer. Our members grew mustaches and raised funds, 100% of which are donated to Movember Canada. Generous support helped raise $1,325.



Tour de Delta - Once again the Delta Firefighters Charitable Society was on hand at the Tour de Delta festivities in North Delta and, with generous donations of food supplies, barbecued meals as a fundraiser for their charitable works.



Other donations also made included: Hannah’s Heroes; BC Guide Dogs Services; Burns Bog and many more.

For more information you may visit Delta Firefighters Charitable Society at www.deltafirefighters.com

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Future Considerations Delta Fire & Emergency Services works to meet the developing needs of the community. The Department continues to plan, develop, and implement strategies to manage the following current and future issues: 

Enhanced Firefighter Training (Fire Suppression, Medical Response, Rescue, Haz/Mat,)



Relocation of Fire Hall #4 Training Centre. Engage the services of an architect to develop design concept



Fire Protection Building Pre-Plans



Fire Apparatus Replacement Program



Boundary Bay Airport development



South Fraser Perimeter Road Emergency Access and Egress



Tsawwassen First Nation Development



Increased Housing Density and Six Storey Wood Frame Buildings



Emergency Preparedness Education and Training



Enhanced Emergency Medical Training



Annual Testing of Breathing Air & Equipment



Annual Pump Testing and Maintenance of Fire Apparatus



Annual Government Inspection of Fire Apparatus



Annual Testing of Fire Hose and Ladders



Fire Hall Maintenance and Repair Program

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2014 Calendar

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Fire Hall Service Areas / Contact Information

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Hall 1 - Ladner 4645 Harvest Drive Delta, B.C. V4K 4J5 604-946-7755

Hall 2 - Tsawwassen 5416 12 Avenue Delta, B.C. V4M 4J5 604-943-2113

Hall 5 - Sunshine Hills 11720 64 Avenue Delta, B.C. V4E 1C8 604-590-3212

Hall 3 - North Delta 11375 84 Avenue Delta, B.C. V4C 2L9 604-595-2730

Hall 6 - Annacis Island 1429 Lindsay Place Delta, B.C. V3M 6V1 604-540-0783

Hall 4 - East Delta 9341 Ladner Trunk Road Delta, B.C. V4K 3N3 604-596-0828

Hall 7 - Tilbury 7430 Vantage Way Delta, B.C. V4G 1H1 604-940-9421